Motel 6 San Bernardino, CA - North

Room was clean but they charged a $50 a unepected deposit with a whole list of rules kinda felt like I was a kid again with all the rules…. But they did accommodate on the deposit return

take your own soap, shampoo and Kleenex

When we first arrived, the key system to the doors didn't work. We had a problem with the toilet and they had us try to solve the problem because there wasn't any maintenance available for almost two hours. They eventually sent over maintenance to clear the problem. On the second day, we came back from running errands and were locked out of room. No reason was given!!! I won't stay here ever again. Also, when we first got there, we found a live cockroach.

Was great easy check in and relaxing area not so bad either

Exceptional

.

Nothing disgusting Rude staff and walls are thin pool dirty

The manager was really nice and accommodating. Pool was not open

All night random people banging on the doors and trying to break into the room.

Very good

Very ghetto. There was someone outside on “something” walking the property. When we told the attendant he said he was the neighborhood addict and to leave him alone and he will leave you alone. Bed sheets had stains and was uncomfortable. Left as soon as I had enough energy to drive home.

I love this property. There’s a microwave on every floor built in to the wall. I love the access to the freeway. It was very clean. The laundry facilities inside were above average the staff. Excellent there were some of the nicest people every shift even graveyard there’s enough parking in the rooms were big. No complaints whatsoever will recommend this place to everyone.

Cheap motel in a bit of a dodgey area. But walked to a nearby restaurant at night, people seem to keep to themselves. Outside the motel is well lit, nothing seemed to happen the night I was there. For a cheap bed for the night it’s fine.

Pleasant

Disappointing

Exceptional

Nothing Broken elevator and I was on the 3rd floor. Green pool . And very very rude staff

Pleasant

Dirty, noisy, ghetto, smell was horrible. It’s definitely a cheap motel. Staff was GREAT!

Our keys seems... never work. We would appreciate shampoo, not only soup. Hope it is not too much to ask ? -) otherwise safe & quiet. Nice view on Walmart & Mountains.

The fact that I'm being charged the same price as a person who has never stayed and a stupid set deposit to stay. I've been with the brand for over 14 years and encourage others to book. Y'all should have an incentive program plus waive deposits for folks like myself. Also, the taking money from deposits for those cheap towels that your house keepers don't clean properly is unacceptable. Thanks for reading I hope it helps

The fact that I'm being charged the same price as a person who has never stayed and a stupid set deposit to stay. I've been with the brand for over 14 years and encourage others to book. Y'all should have an incentive program plus waive deposits for folks like myself. Also, the taking money from deposits for those cheap towels that your house keepers don't clean properly is unacceptable. Thanks for reading I hope it helps

It was clean and the staff at the front desk was excellent . The room was clean and nice but the beds were crammed into the tiniest room

It was a horrible experience.

Nothing . The elevator was broken . We where on the 3rd floor . The pool was green . And the staff was the rudest I have ever dealt with . I will never stay there again . And you should think about letting them even be on booking .com It was a horrible experience.

Bedding was clean. No elevator so had to walk up to the 3rd floor. Someone knocked really hard on the door at 7am and woke us up yelling about her phone. Guess she had the wrong room but describes all the different people who rent a room there. It was a last minute cheap deal we got. Next time I will just spend that extra money for a more comfortable place to stay.

Exceptional

Wonderful place We don’t have any

Everything Nothing

Everything Nothing

Wonderful place We don’t have any

Bad

great

Ps sheets or towels do not cost no $60.00

This hotel was not the place to be. I stayed for one week and I was ready to leave. There was toilet problems from day one. Second night the police had to be called. Third night I learned of a homeless shelter right next door. Which brought a lot of problems all by themselves. Dogs running lose, no leash but when I called regarding the toilet on the fourth day. I couldn't get any help so I went and purchased one. Did not work. My room was red tagged and I was ask to move to a another floor. I am disabled and there wasn't any equipment to help move me upstairs. So I moved to the Holiday Inn in Redlands. I'm still here and very happy.

I have stayed here countless times and while the showers were improved from the disgusting mold traps they used to be they have a troll of a manager who is rude and obnoxious and needs to learn the appropriate way to speak to someone.

It was nice for the price well worth it

The room was super clean, the grounds were well kept & friendly staff

This is the cleanest motel 6 I ve have been in. Staff is helpful af.

Had someone try to come in in the middle of the night. They had a card key and everything not sure of they double booked or what the reason is but they woke me up in the middle of the night they started making accusations and the nicest night I couldn't even sleep because of what had happened the night prior. The next day after the incident I reported what happened to the front desk employee and she said to speak to the manager the next day. Next day when I go to check out I speak to the manager and she said why I had not reported it sooner I explained I had but they had told me to speak to her instead. Manager said she had no idea about the incident and that she had to check the cameras to make sure and she said she'd call and asked for the phone number. She never called when I went to go get my deposit back later that same day she was gone and the same lady I had first reported it to was there again she said we would have to speak to her. To me they didn't care about the incident at all but it's not ok to book a room and be woken up in the middle of the night by some crazy person and the next day you're not even comfortable sleeping there I went to sleep until 4 because I was just not comfortable.

Yes

N/A

Air conditioning was effective and room was clean

Bugs

Exceptional

Everything

Room was comfy clean front service was friendly and awesome swift and quick no issues close to alot of places close to freeway stay here regularly from now on !!!

It was clean but very strange policy’s. Cash deposits and if you leave any stains on bedding ,towels , or use to many towels you don’t get your deposit back. Everything can be changed to keep your deposit.

It was clean but very strange policy’s. Cash deposits and if you leave any stains on bedding ,towels , or use to many towels you don’t get your deposit back. Everything can be changed to keep your deposit.

What I liked about the property was the attention to detail the cleanliness. The room looked good didn’t smell. The bed was nice. The furniture was nice. The bathroom was nice. The floor was nice. The walls were nice. The curtains were nice. The air-conditioning is a little out of date and the employees will rule their service cards real early in the morning and it wakes you up. It’s just louder. You could hear them on different floors going to room to room and that’s kind of disturbing if they can get something that’s a little bit more quieter that would be nice. Otherwise this is one of the best Motel 6 that I’ve ever stood at.

Clean hotel, friendly staff

AC was perfect. Plenty of parking

N/A

Very good

Pleasant

Dirty 1 towel and never got my deposit

Terrible service plumbing was messed up poop coming up the bath just discussing

There was a roach in the room and not enough rooms for disabled. Not too mention, if I were in a wheelchair, I couldn’t get upstairs to the 3rd floor because the elevator was broken!!!

Good

Everything

Rude staff

Love it

Everything

Everything Love it

Nothing and the MOD was very unprofessional and disrespectful to me and kept my deposits for dirty towels her name was Alicia There was nothing I liked about the staff and the Mod was very disrespectful

Nothing and the MOD was very unprofessional and disrespectful to me and kept my deposits for dirty towels her name was Alicia There was nothing I liked about the staff and the Mod was very disrespectful

More staff

Clean, comfortable, good air conditioning

Bad

yes

✨

Very good

Everything was good until I got in my room and the T.V didn’t work. I called the front office and someone came within minutes. Well now everything went wrong I was told that “He was sorry but he couldn’t get the T.V to work and there was not another room available everything was booked. But he could give me a discount if I was stay another night or my next visit. Well I had spent all my money couldn’t go anywhere else so I stayed. Then when I checked out and asked for the discount I was told that was only if I was staying another day. So I paid full price plus $60 cash deposit and had no T.V all night. That is bull crap I should have been given something I didn’t expect to get all my money back but it was just swept under the rug and I was treated like it never happened. I am so upset that they could do that and not be held responsible for the inconvenience to me. I was there and paid the money and was not given wahat I paid for So I am not happy with what I went through and will never stay there again and I have been there multiple times over the years.

Good

nice staff, clean room

Hoyos las toallas no las use pero estaba manchadas

Good

All of it was perfect!

Yes

Decently clean rooms, no bugs beside a couple gnats. Be careful, they will keep your $60 cash deposit if you leave the towels dirty. Neighbors banging and playing music loud all hours but for no credit card required, not bad. Watch out someone walked right in our room after leaving the door cracked open 30 seconds had to tell him hey he said wrong room and turned back around. Just be on guard.

Poor

Exceptional

Room wasn’t that great but did job for night. Stains on blanket toilet and tub

Superb

Superb

Very good

They charged cash deposit and kept it claiming that I damaged an already old and BLOODY BLANKET. those blankets are so cheap but yet I was charged department store prices for something out of a discount store. Lots of homelessness and drug dealers that roam the property as well

To much noise from other guests during the night

Great room

Everything

Exceptional

Nothing said

Bad

Staff does their best....

Everything

Staff horrible attitude

Room was clean and parking area was well lit I didn't have any issues with the air conditioning

The room view None

The conditions to get refund back are too much. If you have an accident on any of the sheets you lose your $60 sec deposit. If you lose a key card, you have to pay. Sounds like devious way to make more revenue!

Decent

Great price

Clean

Great staff

Great staff

Beautiful ladies

LOVE THE STAFF

GREAT PLACE

Love this place.

The girl at counter was very disrespectful and rude. She then threw my driver license at me, so to avoid any conflicts I walked away.

Ok place. Great Staff

After booking and having a confirmation code and all. they told me I didn’t have a reservation and couldn’t accommodate my stay. My wife with asthma was forced to stay in a smoking room.

They lost my reservation, for a king size bed in a non-smoking room. They only had small double bed, smoker room. I really hate smell of cigarettes and I had no other options. Then they made me give a cash deposit, which was not on the Expedia website. I had to drive around at night looking for a gas station with an ATM and pray one of the drug addicts that was loitering in the parking lot didnt rob me. On top of all that, the AC didnt work the best, the mattress was hard, and the window didt latch shut. I will never return to that location and this has me questioning using Expedia in the future.

Good rooms great price

Beautiful women work here

Good

Fairly reasonable Clean room

The room was the parking lot was clean

The room smells of straight cigarettes and there’s roaches . I will not be staying here again highly upset.

Nothing No elevator. Bad knee had to climb three all the way to third floor.

Nothing really stood out to me. Some of the other tenants left their trash on the floor next to a trash bin

Hotel is decent but for events is insane that they want to charge like if they are 5 stars hotel. Parking was easy but kinda weird that theres a lot of people sleeping at night by the halls, by the stairs. Which was a bit concerning for safety wise. The stairs had trash, it could be more clean

Parking easy, access to a number of places to eat. Was here for beyond wonderland definitely recommend staying here

Terrible las Sabanas tenian sangre y no las cambiaron dormi en mi carro en el parking y no me an reembolsado

Construction

Never came to clean the room and kept my deposit for dirty towels

Clean, friendly quiet and reasonable prices.

I was told I can check in at 3 I didn’t get my room till 4:30. The meds smelled

Great service

close proximity to fwy and shopping

It was close to multiple places. The check in was not good, we had to wait more than an hour cause the room was not ready. This was past the check in time.

Nothing The staff the cleanliness

We checked in right at 3pm, headed to our room and it was still dirty. We told the front desk lady who already had an attitude when we first came in to check in and she wasn’t apologetic AT ALL and told us it would be at least 30 minutes to get housekeeping to clean our room and proceeded to tell us we could just get a refund and go elsewhere…….We booked this room months in advance for a music festival and were planning on finishing getting ready in the room so this caused us to miss our favorite artist. They price gouged these 2 nights so bad and we couldn’t even get the bare minimum for a hotel. To make things worse, the fridge looked like it had black mold in it and there was an alive ROACH in the fridge. The floors were so gross, our feet became so dirty after walking around the room for like 5 minutes. Completely disgusting place I would never stay here again.

Lots of parking, lots of things around , does the stay justice

Very clean Clean

Noise

Great Staff room clean no issues

Good enough

The management kicked me out thus leading to a disgusted and disrespectful attitude as i left. I was not even given my deposit money back which was more than $50 for which i could have used and saved to pay for food. I have only eaten what was shared. I now have dogs that i welcomed and followed me after following their owner (another homeless man deceased.) That 50 plus dollars would given them food and necessaries to live. I would rate the facilities poor, management poor, and i would suggest to never lift the sheets off the matress. The room i was staying in was 122 and there was 4 feet wide and 3.5 feet long of dried blood puddle on the matress finding such after lifting sheets.

The laundry was good but the ac didn't work very good the room was stuffy and the window did not open

Comfortabe bed.

The downfall is although it's located in convenient location the traffic and freeway construction is definitely unsatisfying.

Yes

It was dirty only thing it was close to where i needed to be. The area is terrible Everything is bad we have to take pics the first 15m to make sure any existing stains dont come out if the $60 cash they ask to give u the key even though the room was paid for with card on file

Did not need it

Catered to my needs

Yes it was good had a food and drinks that I can get and convenient the staff was very polite and helpful

The rooms was clean and the lady at the front desk was very friendly and helpful Nothing

N/a Guest services was bad, they don’t even provide a receipt if they are keeping ur deposit. Also the mattress are already stained with blood and they still keep them that way, but they have the nerve to stay with my deposit of $60 for a sheet my daughter accidentally threw up on due to not feeling well overnight. I asked for a receipt since they were keeping the deposit & the receptionist refused to give me one at check out which was around 8am today. I didn’t mind paying for a sheet that they’re going to throw in bleach anyway and reuse it cause not even the mattresses looked sanitary. Instead the receptionist got mad and argued about the fact that I wanted a paper stating that my deposit was kept for the linen! Very unprofessional and was on her phone while I was talking to her ! & yes I did take out my phone afterwards to record for my record cause I needed a receipt in order to be reimbursed for that deposit kept!

Wasn’t clean and the mattress was crawling with mites had to spray myself and my car down afterwards

Wasn’t clean and the mattress was crawling with mites had to spray myself and my car down afterwards

The rooms were excellent the staff was amazing

The rooms were excellent the staff was amazing

Great staff clean rooms

Great staff clean rooms

Awful

Awful

The staff was great

The staff was great

Room was clean, staff was a bit rude. They required/mandated a $60 dollar CASH deposit for the stay and had a list of rules that if not followed would deduct from the $60 deposit. In order for the deposit to be return a room inspection had to be completed before being able to check out. Overall not the best experience.

Room was clean, staff was a bit rude. They required/mandated a $60 dollar CASH deposit for the stay and had a list of rules that if not followed would deduct from the $60 deposit. In order for the deposit to be return a room inspection had to be completed before being able to check out. Overall not the best experience.

Horrible hotel! Horrible staff! Non-smoking room was the most smoked in room we have ever smelt! Wife got a migraine and asthmatic son had an attack. They refused to change room and on top, dirty sheets! They then lied to Expedia. Rude manager should be fired.

Horrible hotel! Horrible staff! Non-smoking room was the most smoked in room we have ever smelt! Wife got a migraine and asthmatic son had an attack. They refused to change room and on top, dirty sheets! They then lied to Expedia. Rude manager should be fired.

These employees make you feel at home

These employees make you feel at home

Effortless and I'm well taken care of

Effortless and I'm well taken care of

Great

Great

Service was bad couldn’t sleep room was dirty

Service was bad couldn’t sleep room was dirty

Clean and friendly staff. Only thing is each day your room key expires and you must get it reset at the front desk. It’s for security reasons so I understand but a big inconvenience.

Clean and friendly staff. Only thing is each day your room key expires and you must get it reset at the front desk. It’s for security reasons so I understand but a big inconvenience.

Upon arrival when we started checking in they said that there is a 60 dollar room deposit which we had no problem with. The problem was they only take the deposit in cash. Luckily we had the cash and I didnt have to leave to go find an ATM which they dont have to make it easier. Like take the deposit from my card damnit. Also the sheets had a bunch of stains on them.

Upon arrival when we started checking in they said that there is a 60 dollar room deposit which we had no problem with. The problem was they only take the deposit in cash. Luckily we had the cash and I didnt have to leave to go find an ATM which they dont have to make it easier. Like take the deposit from my card damnit. Also the sheets had a bunch of stains on them.

The room was ok. The heater didn’t work.

The room was ok. The heater didn’t work.

Place was a mess. Cigarette butts all over, the security latch, (not the dead bolt), was broken, the door appeared to have been kicked in, as there were several additional screws around the latch. I think the only reason the elevator was “out of order”, was due to the homeless people nearby. I will not be staying at this location again!

Place was a mess. Cigarette butts all over, the security latch, (not the dead bolt), was broken, the door appeared to have been kicked in, as there were several additional screws around the latch. I think the only reason the elevator was “out of order”, was due to the homeless people nearby. I will not be staying at this location again!

Sketchy area, sketchy people, loud rooms, no elevators, def better options.

Sketchy area, sketchy people, loud rooms, no elevators, def better options.

The Staff was a Great help

The Staff was a Great help

Elevator was broken and I have a disability so couldn't get the king room with a refrigerator that I'd reserved. No refrigerator! Otherwise okay.

Elevator was broken and I have a disability so couldn't get the king room with a refrigerator that I'd reserved. No refrigerator! Otherwise okay.

The rooms clean nice quiet area food and restaurants everything you need nearby the staff was great thank you to Dolores and Alicia

The rooms clean nice quiet area food and restaurants everything you need nearby the staff was great thank you to Dolores and Alicia

Good Good

Good Good

Very clean and friendly

Very clean and friendly

Front Desk was very nice and polite and helpful and I really appreciate it. I would definitely recommend people to this Motel for sure.

Front Desk was very nice and polite and helpful and I really appreciate it. I would definitely recommend people to this Motel for sure.

Staff was really polite and respectful and helpful towards us. Highly recommend to other's

Staff was really polite and respectful and helpful towards us. Highly recommend to other's

My stay was excellent! Management & staff are extremely courteous & helpful! 😁

My stay was excellent! Management & staff are extremely courteous & helpful! 😁

I love it

I love it

Staff is great

Staff is great

Yes

Yes

Clean room and staff was really nice and caring

Clean room and staff was really nice and caring

Everything was really good and the staff was very nice and caring

Everything was really good and the staff was very nice and caring

I feel like the staff tried pushing themselves into my room the last fay

I feel like the staff tried pushing themselves into my room the last fay

Very clean room all around..

Very clean room all around..

Yes

Yes

Room was very clean 👌

Room was very clean 👌

Because they're trying threatening me with the cops

Because they're trying threatening me with the cops

Because they kicked me out

Because they kicked me out

Great staff

Great staff customer service so far. Everything work, clean comfortable room, accesible safe parking .

clean room, close to freeway

I felt pressured from a call from motel employee basically threatening my reservation if I didn't pay for my room before arriving. Saying they over booked? I made my reservation 2 days before my trip. I arrived with luggage and the elevator is out of order, . Felt very unsafe unhoused along the way into the motel, people smoking pot all around the building! Coffee in the lobby was like Het bkack syrup! I aske the staff if this was the bottom or last of it? Shrugged her shoulders saying " I don't know ' onstead of checking the carafe! Sufficed to say, Another Motel 6, Ill never return to. This is very unfortunate.because I've stayed at very decent one's in the past. Quality has Definitely took a dive.

The staff is always wonderful alicia Dolores and james always go above and beyond for there customers... This will always be my number one choice for a motel when I travel to San Bernardino.

Super clean

Need upgrade

Staff was friendly

Great place friendy staff

My biggest complaint has to be with the lady who checked us in. She was rude, rolled her eyes while talking to us, or when we responded, and upon checking in, we were asked for $60 for deposit, that we weren’t aware there would be. She seemed very annoyed that we had to leave, to pull out cash, since she couldn’t charge the deposit on card. Room had stains on sheets, but for the most part the room was sort of tidy. Honestly felt like the homeless ppl who camp out in front were treated better

Nothing but problems staying here. Staff is very rude and don’t answer calls when calling front desk. They find anything and everything to not give you your deposit back.

Room was dirty whit a lot of bugs

HOTELS.com failed to inform about the $60 deposit that they kept because of washable hair chalk. Elevator wasn't working so I had a nice hike to the third floor. They finally allowed customers to park inside the actual parking structure which was great because talking that long walk to the front desk was getting old.

Stayed at a room walked in looked pretty nice but definitely not worth that cost per night, every single thing white in the room blankets/towels were stained with yellow stains and chips were takin out of the walls a/c was barley hanging on

Very clean

Roaches no parking dirty beds

Cool oeople

Excellent

Let me just start by saying I will “NEVER”stay at this motel again. I had the the worst experience there. I rented a room there for 6days. The room had rochies the toilet wass stop up ever day, I went to management the first night there to inform them and ask for a news room they told me all the rooms were rented and now was available. This went on for 6days. I didn't ask for a refund or check out cause of the refund return time and looking for a new motel was to much, and making new charges. I went to the walmart across the street and got cleaning supplies and a can of raid be gone!! 👎👎NEVER!

Love it out here

I payed extra to check in early , I was moved 3 times before I actually got my room . The first room the door wouldn't open the second room the toilet didn't work I actually had to leave my ID card with staff to borrow a plunger the bedding was stained and didn't even smell fresh and at the end of my stay they kept my deposit because the bedding was yellow I got blamed for the bedding

The had laundry facilities on site. Friendly staff. Nearby places to eat.

At first it wasn’t bad but noticed they had roaches.

Front desk was absolutely amazing

The room was full of roaches. Very gross. The room and beds did seem clean. If it had not been so late, we would have moved. As it was, we put all our luggage in our car over night.

Pet friendly... They charge you if any dog hair is there. So you lose the deposit immediately. I understand if there is alot of hair and then they try to tell you everything has to be replaced. Wash it!

very clean room, friendly staff. better than 90% of typical motel 6 rooms. I just wish that they didn't have a $60 cash deposit for possible room damage, also TV picture was very low resolution

I would give 4.5 ⭐️ if I could. The only thing which is a detractor - and is NOT within their control is the traffic & adjacent construction. But their recent renovation is deserving of great accolades! The room was nice; the bed comfy & clean. Please fix the TV channels though. Ha! The staff were super friendly & accommodating. Thank you Motel 6.

Everything was good I enjoyed it

staff made the whole experience unpleasant and stressful .

Hy

Bugs and very weird vibe there

Deposit restrictions are poorly communicated and wasnt able to get mine back. Requested non smoking room and got a smoked in room.

Cozy

This place was so dirty and off. People was doing drugs. I felt uncomfortable. And unsafe. The place was to hood for me. There was no staff. I went to the front desk to check in no one eas there. I waited like 20-40mins no one came Ive on the way there at least 4-7time. And I also called when I arrived still no answer

Cockroaches all over the room and dirty.

My room smelled as if someone had lived there, the floor was sticky, there was sticky residue all over the walls, and the bathroom smelled as if a cat had lived there.

The staff was the best. They were so nice!

Friendly staff

very bad customer service front desk doesn’t talk loud room was clean

This motel 6 is the best one I have been to from the wonderful management Alisha and staff leah and james the huge clean rooms...I love this place

Being left alone

Didn't like the environment noise in the middle of the night don't let people sleep and early in the morning. My room was reserved already for two beds and they only wanted to give me one bed. My daughter also reserved her room for a double bed and they end up giving her one room with a king size bed and the king size small head was small we already had reservations they should be saving those rooms even if we check out in late they should still be reserved for what we paid for

My key cards wouldn’t work and they demagnetize them after 12 hours. A hassle to keep going down to the office to get in my room.

I reserved a non-smoking room and when I arrived to check in, they said due to “overbooking” they had to give us a smoking room. It was terrible waking up with a headache due to the smell of the smoke. Took off everything on bed including bed protector and have to laundry staff. At checkout I almost didn’t get my deposit back since they couldn’t find the bed protector even though I let them know we took everything off due to smoke and received new sheets. Staff was alright and surrounding area was fine. Will probably not book again here due to it being the second time I stayed and first time wasn’t that great either.

Newly remodeled, friendly and nice staff, excellent location for the city andnits reputation, lots of great eats

Great place to stay for a very low rate. Staff was always available, kind, informative and helpful. They did an excellent job on the renovations to the hotel giving it a completely modern and updated look to each and every room. With a mini fridge in the rooms Motel 6 North San Bernardino will always be my first and only choice of motels to stay in.

Insects in the room and dirty restrooms

❤️

Had no problems i like this motel 6

Yes parking was easy and yes AC works great!

I have stayed here multiple times with my family this will continue to be the number one motel that I choose when in San Bernardino The staff is great I've never been treated more wonderful at another motel The rooms are clean the area is quiet and they go above and beyond with their service The managers Dolores and Alicia are great they actually love their job they're not just doing their job they love what they do I would recommend this motel to anyone I know as well as people that I don't. Come check them out

Parking was very easy and safe. The staff was very friendly and helpful. The room was very clean and comfortable. The air conditioning was excellent. The pool was very nice and refreshing after driving through traffic in the hot sun.

Very tranquil place

Parking did not feel safe, the area around the hotel had a lot of trash and questionable vehicles. the hotel room door did not close in properly and was dammaged. The floora were filthy like they have never been washed or swept, there was garbage beside the nightstand, the toilet wasnt clean, stains on all the pillows and one pillowcase was dirtt. To top it off the cash deposit which you MUST pay cash clmes with a rediculous laundry list of things which they will keep yoir deposit for.... too much pet hair, too much garbage, stained towels (towels were dirty already and stained). There is a lot of noise in the eveneing and its not sound proof. They were happy to just send us away and cancel our booking also when i asked if i could pay the deposit by credit card. Overall not a nice stay im glad is was only to sleep and move on. .

It was okay,

There was no mention of a cash deposit when I arrived and the elevators broke down so I had to climb three flights of stairs and I’m old

Definitely a sketchy neighborhood. I made this booking and prepaid the full fee through Expedia and was asked to pay a $60 cash refundable deposit at check-in that would be refunded when I checked out. That should say everything you need to know about this motel. I will not be staying at this location again.

Clean room and decent bed.

Too much riff raff around.

Clean

=)

The Room was clean just didn't have a remote in there took a while to get .the staff were very friendly they were very communicated. The only bad thing is you have to leave a deposit and the end of your stay they decide whether to give it back I lost my 60 dollars over towels being pink ! Other than that it all was good there is a Walmart nearby a Am.pm gas station and fast food very convenient

Staff was awesome

CASH DEPOSIT - make sure you carry CASH and be sure not to forget to check out and get your cash back or they keep it.

Good services the lady’s at front desk are so nice

Nothing

Always my Go to motel always clean and staff are friendly

Loves it

Nice costumer service

Front desk didnt have change, had to go to the gas station to get some. There were roaches in the bathroom & little flies in the room

They cancelled my reservation because I didn’t answer a phone call from them. I was in the shower, called them back 20 mins later. Called and no one answered. Went to go check in an hour later, first it was an extra $40 for early check in, and an additional $60 cash deposit that I get back after the stay. So what shoulda been $90 stay went up to $130 plus the early check in and $60 deposit. $210 said no thank you and found another hotel 10 mins down the road. Also the front desk check in lady was rude, she told me “I need to be more aware when I get phone calls” even after I told her I was in the shower when they called. WOULD NOT EVER RECOMMEND. Plus it’s a shady location.

So first off the security deposit is 60 CASH and CASH only, they claimed we didn’t clean our room which we did literally left all the trash in our own trash bags tied and left in the front for easy throw away and also the towels can’t have ANY marks claims they were STAINED which was not and only dirt from the outside couldn’t even use a towel for mat DO NOT stay

Quiet

Quiet.

Quiet.

I liked it it was clean

I liked everything except u have to walk all the way out the property just to get to other fast food if u don't have a car it sucks I don't like it I wish it was facesing the other way are there was a other exit out not just one way out

Friendly staff.

The staff was friendly and helpful room was spacious and clean

Friendly staff.

Quiet. Friendly staff.

My stay was so amazing that we decide to rebook another stay for a couple more days one of the best affordable motels in San Bernardino ♥️ Alicia is such wonderful manager her attitude is always great and can brighten your day 😊Lia and James are the best workers they always do what they can for there customers. No matter what time or day .

Great

Spiders, coach roaches in room

The staff are always polite especially Alicia she always makes a make friendly conversation whenever she see's you

Worse place ever

Every time I stay here it's always been such a wonderful experience from the rooms to the staff staff is always so wonderful and helpful they will help in any way that they can if you're not completely satisfied with your room they will adjust what they need to but that has never been a issue here rooms are always clean quiet I love to stay here and we'll continue to stay here when in town check them out they're great The manager Alicia is such a wonderful employee as well as their other employees Leah and James were always great and always there to help

Always a comfortable stay

The staff are really friendly amd accommodating

I liked nothing about it..I checked out on the same day..

I didn’t like that there where plenty of homeless all around

The room was very nice. I will stay there again.

Every thing is good

Everything was good but other occupants in the motel were too loud!!!

Hi, I wasn't able to check in because the property failed to tell me there was a $60 deposit after I purchased the reservation online. So my money was already taken and I drove to San Bernardino. The property worker was rude

Had to get a new key card ever 12 hours. Dispite my best efforts to keep it away from everything. Door had 1/2inch gap where latch is. No locks on windows. Doors were all dented.

⁰

Nice

Great stay location has to deal with some issues with homelessness but they don’t interfere as long as you mind your business so I’m fine with that. Good budget stay, if you’re not a ween ie

Motel was very dirty... would definitely stay elsewhere next time!

I didn't like that they had a 60.00 CASH deposit that I have to go back and get after 7 days versus charging to my credit card i used to prepay for the room. The room door was hard to lock and close. A drunk person knocked on my room door and was trying to get in a 2am. I had to get mean and run them away. will never use that motel again.

Paid same price for 1 bed as a 2 bed that I reserved

don't take a shower if you want your deposit in full back. the early check in was nice. the air conditioner and the cable definitely sucks the price was good i just don't like how shady they are with the deposit

Good

At least try to put on the comment or the services that you do not have truck parking available at the facility.

Took my whole deposit over service emotional pet dog My checkout was until 11:30 refund 2 give me key to clean after pup

Very scary area, a lot of homeless and drug addicts roaming around the Hotel property-No security. Upon arriving to the hotel entrance there was an abandon newer model vehicle with no tires, windows and doors on bricks and being stripped of its parts by two homeless men. They built a fire right next to the abandon vehicle, just like in the movies. We decided not stay in fear of our lives and property. Rather not stay and loose my money or my life then to stay at this place. NOT RECOMMEND at all unless you have a drug addiction. NOT HAPPY AT ALL!!!!

All nasty

excellent and kept up

Worms in toilet. AC barely cooled.

Property needs more work i

Is good, not the best but is a good and cheaper alternative for one night. Clean and organized.

It was great price

Best motel stay that I've had in a long time. Room was big and spacious even with two beds. Beds were very comfortable. The fridge and microwave works great and the staff was very helpful and nice. Very friendly staff all around and the property was clean and safe area because they made sure of it.

It was nice people and nice food there

It was lovely being there.

I like how the places is over there to eat. It’s nice shows on the cable. It is very clean.

Great price

Friendly staff

Good

The ladies were very nice and helpful!!

To check in I wait 30 minutes in lobby. Just checking in was bad I never waited so long to check in a place

Good

Fire alarm kept going off

- on my reservation it stated no smoking 🚭 we ended with a smelly room they said I booked. Since I was tired I took it but when I walk in smelled horrible, the door doesn’t completely close and to top it off no remote control and the tv is not working. Try calling the front office guess what? It won’t go through. HORRIBLE

It was very clean and the staff was very helpful, respectful and friendly.

The staff had bad attitude. My cardkey did not work properly.

Staff was friendly.

Pool not available,Why is it promoted on the page if it is not open and available? Just not save at all. For a room over $100 is not wort it.

EXTREMELY DANGEROUS AREA, absolutely avoid at all costs especially if you’ve got children. We ended up checking in, retuning from dinner hours later and checking out right after to go to another hotel. Lots of drug activity, prostitution, gangs, drug deliveries, and even cars people were sleeping in IN the parking lot. The room itself looked like the door had been broken or pryed open before so beware of that. The bedrooms were so small, it had one bed shoved against the air conditioner furnace. The microwave is outside in the middle as a community microwave. Never in my life been more uncomfortable and would never return

It was one of the worst

A good deal. I asked for ground floor but he said they were all booked up but didn’t check the computer and put me on the third floor. I had booked weeks in advance. $60 cash deposit required. Never experienced that before. Comfortable place and a good value.

First night was rocky, the room we were given had no television. In the morning we were put in another room, and all the staff was amazing and very helpful.

.

Once I got to my room, the tv, refrigerator, and phone were all broken. They placed me on the freeway side so it was very noisy the whole night. It was a very unpleasant stay

Good service

.

.

Great

Great place

It was ok

The room was cancelled without any notice, I had called for an early check in and they told me that my room was cancelled and there was nothing I can do about it. Mind you, I called a few days earlier to ask about any early check in and confirmed that it is possible with my check in.

Na

The reviews about this place check out. Super dirty and it smelled disgusting like a combination of smoke and some product trying to mask it. Keep in mind I asked for a non-smoking room and the room still had an ashtray and it smelled horrible. The bathroom was an abomination, completely dirty! The bedsheets still had blood stains on them and burned holes in them. They also felt dusty and unsanitary. The AC unit worked but it was very dirty. The towels are a disgrace at this place. There were random hairs everywhere and the floors were not very clean.

Room was not clean

Room smelled like puke when we checked in.

My stay was okay, just one night for work close by. Hotel very close to fwy but was quiet. The room smelled like dirty feet 😯

Everything is run down and disgusting. I know it’s a motel 6 but woooww. Right off the bat, we get to our room, and no towels, soaked brown toilet paper, no cups, no soap. Complete disaster.