Regency Inn - Fort Sam Houston
About Regency Inn - Fort Sam Houston
The accomodation features a total of 31 rooms. Knights Inn San Antonio/Fort Sam Houston offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night.
Amenities
- 24-hour front desk
- Meeting space
- Breakfast available
- Smoke-free property
Reviews
The hotel receives largely negative reviews, with guests expressing dissatisfaction and regret. Common complaints include poor cleanliness, inadequate facilities, and unfriendly staff.
- Staff courtesy and easy check-in process
- Convenient parking and location
- Unclean rooms and bathrooms with issues
- Poor management, unfriendly staff and safety concerns
- 1/5
This place does not accept online reservations, made us pay for our reservation in cash, rooms were nasty, did not stay, found another place. Did not get a refund cause we had been in the room for over an hour.
- 1/5
This place does not accept online reservations, made us pay for our reservation in cash, rooms were nasty, did not stay, found another place. Did not get a refund cause we had been in the room for over an hour.
- 1/5
Stay away from property. Room are in terrible condition. Dirty bed, blanket, pillow. weeds like smell in entire room. Most of the things are broken or old age.
- 1/5
Stay away from property. Room are in terrible condition. Dirty bed, blanket, pillow. weeds like smell in entire room. Most of the things are broken or old age.
- 1/5
Ac was loud like a machine gun. Booked two nights only stayed for one
- 1/5
Ac was loud like a machine gun. Booked two nights only stayed for one
- 1/5
Terrible, don't get this hotel, you’ll have the worst day of your life if you get this hotel, its bad and you will not feel safe if you get this hotel just by the looks and I wasn't able to check in cuz nobody is there ,I paid for nothing basically I have the money for free , for military folks , this hotel is using fort samhouston in the name but its not inside the base so please dont get this hotel nad decision i did in my life is getting this place, expedia will not help you either tried to call for a refund but I don’t get response from any representatives. So please dont get this hotel.
- 1/5
Terrible, don't get this hotel, you’ll have the worst day of your life if you get this hotel, its bad and you will not feel safe if you get this hotel just by the looks and I wasn't able to check in cuz nobody is there ,I paid for nothing basically I have the money for free , for military folks , this hotel is using fort samhouston in the name but its not inside the base so please dont get this hotel nad decision i did in my life is getting this place, expedia will not help you either tried to call for a refund but I don’t get response from any representatives. So please dont get this hotel.
- 3/5
Mostly as expected for the cost savings.
- 3/5
Mostly as expected for the cost savings.
- 2/5
Poor service and room was extremely hot with holes in sheets.
- 2/5
Poor service and room was extremely hot with holes in sheets.
- 3/5
Location was okay; felt unsafe for my daughter and I (mom) - the first room they gave us (one king bed)/paid for two beds), the door locks inside the room were broken; the room wasn't very nice but I guess it was worth the $75 per night we paid. Motel 6 would have been nicer.
- 3/5
Location was okay; felt unsafe for my daughter and I (mom) - the first room they gave us (one king bed)/paid for two beds), the door locks inside the room were broken; the room wasn't very nice but I guess it was worth the $75 per night we paid. Motel 6 would have been nicer.
- 1/5
I didnt like that i was arrested and have to go to jail for 3 years 😤
- 1/5
I didnt like that i was arrested and have to go to jail for 3 years 😤
- 5/5
Check was ver simple very easy, staff was courteous and the atmosphere of the grounds I cluded everyone
- 5/5
Check was ver simple very easy, staff was courteous and the atmosphere of the grounds I cluded everyone
- 1/5
Wifi didnt work. Room was dirty. Staff is rude.
- 1/5
Wifi didnt work. Room was dirty. Staff is rude.
- 1/5
Small bathroom. Door didnt close room half open. Holes at bottom of door where mice could enter. Management non existant. Over 50% rms under construction.
- 1/5
Small bathroom. Door didnt close room half open. Holes at bottom of door where mice could enter. Management non existant. Over 50% rms under construction.
- 5/5
Thebparking was by far the best ive had. Literally in my front door
- 5/5
Thebparking was by far the best ive had. Literally in my front door
- 5/5
Great place to stay!
- 5/5
Great place to stay!
- 1/5
The sheets were dirty and had hair in the bed between the sheets
- 1/5
The sheets were dirty and had hair in the bed between the sheets
- 5/5
The hotel is very clean and very quiet it has a very good location close to many shops and restaurants to ea, also is close to the airport. The staff is very friendly and professional.
- 5/5
The hotel is very clean and very quiet it has a very good location close to many shops and restaurants to ea, also is close to the airport. The staff is very friendly and professional.
- 3/5
Not much of a motel. It's family owned and run by an Indian family. Not very friendly and quality is sub-par.
- 3/5
Not much of a motel. It's family owned and run by an Indian family. Not very friendly and quality is sub-par.
- 4/5
Manager very nice
- 4/5
Manager very nice
- 3/5
In general this was a pretty lousy hotel. Toilet leaked, lighting was poor, shower faucet handle was not attached and kept falling off. Vagrant looking people hanging around. No flat sheet on the bed just the "comforter" that had burn marks from cigarettes. I'll move on down the road next time.
- 3/5
In general this was a pretty lousy hotel. Toilet leaked, lighting was poor, shower faucet handle was not attached and kept falling off. Vagrant looking people hanging around. No flat sheet on the bed just the "comforter" that had burn marks from cigarettes. I'll move on down the road next time.
- 4/5
Awesome property great staff and service as the room was clean
- 4/5
Awesome property great staff and service as the room was clean
- 2/5
Horrible place. People were living there.
- 2/5
Horrible place. People were living there.
- 3/5
Staff was friendly but in a rough area. It was worth what I paid 35.00.