RedDoorz Plus @ Hotel Ulin Samarinda
About RedDoorz Plus @ Hotel Ulin Samarinda
Experience an abundance of unparalleled facilities and features at RedDoorz Plus @ Hotel Ulin Samarinda. Maintain seamless communication using the complimentary Wi-Fi at hotel. Guests can avail parking facilities at the hotel.At RedDoorz Plus @ Hotel Ulin Samarinda, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms at the hotel, bottled water is available for those moments when it seems necessary.It is worth noting that certain guest bathrooms feature toiletries and towels for your convenience. License Number(s): 220206291089
Amenities
- 24-hour front desk
- Smoke-free property
- Air conditioning
Reviews
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The level of service and adherence to basic hospitality standards was unacceptable, leading to a highly unsatisfactory experience. My concerns include: Noise and Disturbance: Noise levels were consistently excessive throughout the day and late into the night. Specifically, the trolley noise from housekeeping in the early morning made it impossible to sleep, and the loud conversations near guest rooms and the reception area were highly disruptive. Security and Environment: The constant presence of guests smoking heavily near the reception and shared areas created an unwelcome atmosphere. For a woman, I feel it is unsafe and uncomfortable due to the loitering around the entrance. Maintenance and Cleanliness: The quality of housekeeping was poor. Staff entering the room wearing outside shoes is unhygienic, and the room was not properly cleaned. Furthermore, the excessive and strong perfume sprayed on the bedding was overwhelming and sleep-disrupting. Connectivity and Service: The Wi-Fi service was highly unreliable, causing me to be repeatedly disconnected from important work meetings (Zoom). Attempts to contact the staff via WhatsApp went unanswered. The only point where staff demonstrated attention was during the checkout room inspection; all other service interactions indicated a complete lack of care. Noise and Disturbance: Noise levels were consistently excessive throughout the day and late into the night. Specifically, the trolley noise from housekeeping in the early morning made it impossible to sleep, and the loud conversations near guest rooms and the reception area were highly disruptive. Security and Environment: The constant presence of guests smoking heavily near the reception and shared areas created an unwelcome atmosphere. For a woman, I feel it is unsafe and uncomfortable due to the loitering around the entrance. Maintenance and Cleanliness: The quality of housekeeping was poor. Staff entering the room wearing outside shoes is unhygienic, and the room was not properly cleaned. Furthermore, the excessive and strong perfume sprayed on the bedding was overwhelming and sleep-disrupting. Connectivity and Service: The Wi-Fi service was highly unreliable, causing me to be repeatedly disconnected from important work meetings (Zoom). Attempts to contact the staff via WhatsApp went unanswered. The only point where staff demonstrated attention was during the checkout room inspection; all other service interactions indicated a complete lack of care.
