La Quinta Inn & Suites by Wyndham Salem OR

Nice and clean.

Pleasant

Nice place but we got bad smoking smell during our stay. Breakfast was nice

The room was very comfortable .. great bed, shower , room size.

The staff was friendly and helpful. Room was extra comfy and bit small but comfy. Clean rooms. Even TV was small but good clear picture. Coffee was good breakfast good. Thank you I think the only thing was that breakfast ended at 9am, it would of been nice if it ended at 10am.

Great Sysff!

Clean, convenient No refrigerator thermostat control.

👍

The staff was delightful and the room was clean and spacious, and the bed was comfortable. No complaints!

Exceptional

Good

Just in and out one night. The only bummer is the guy in the room next door was snoring all night sounded like a freight train. Breakfast was great well stocked. Room was clean and staff was great.

Thin walls

Superb

We were traveling throughout Oregon and had just driven up to Salem from Crater Lake. We wanted to experience Salem before returning to Portland to fly home. Upon arriving, I noticed there was plenty of parking available (free!) The hotel also had the luggage trucks that you find at the airport (which I find much easier to maneuver than the typical luggage racks at hotels). We had been tired from the drive and were grateful for the coffee available 24-hours. The staff was very engaging and friendly when we checked in. Our room was spacious, plenty of lighting and areas to work (desk, comfortable side chair with lamp and table nearby--this was important because I wound up having to do some work). There was a Denny's across the street definitely within walking distance. The room had a coffeemaker and a refrigerator. The breakfast area had many food choices both hot and cold. The dining area was open and had a lovely view of a greenbelt area. Overall, would recommend staying here.

Bed was comfortable. Plenty of parking. Reasonable breakfast. Convenient to I-5. Room seems to have been designed to injure occupants, such as the armchair positioned under a floor lamp at head height, so you'd hit it if you stood up, and the bathroom door positioned to hit anyone standing at the wash basin if opened. Bathtub was very small with no handrails or matting in the bottom -- not good for elderly or disabled guests.

Exceptional

Remodeled hotel. Our bathroom had mildew above shower on the walls. Needs cleaned off. Beds were a little hard.

Superb

Location Toilet didn't work. Had to use the lobby one. Facility repairman was smoking Pot while parked in front main entrance disabled parking .

Exceptional

It’s so wonderful. Thank you.

rude staff at checkin,, ignored me ,,,, blamed PC issues leaving

Exceptional

rude staff at checkin,, ignored me ,,,, blamed PC issues leaving

Everything was great!

Everything was great!

Everything was great! The microwave plate was broken, it didn't rotate, just sat in place (didn't bother us, just in case you want to know!) Also, one of the lightswitches on the bedside table didn't work.

Q

The lighting was a little poor in hallways and guest were overly loud most nights

I would definately recommend this to friends & family!!! Also, we would definately book again!!!

Breakfast was adequate with a good selection

We were in a handicap room with a door to an adjoining room. The walls were not well soundproofed and the adjoining room had a dog and small children who were quite noisy. We arrived after dark and had so much difficulty trying to figure out how to turn on the lights that we finally had to question the manager on duty. I am a seasoned traveler who has spent years in hotel rooms and never experienced anything like that. We stayed two nights and while the towels were changed, the bed was not made up after the first night. The only bright spot was the breakfast. No complaints there. It was quite good for a hotel of this quality.

Used the gym. Good enough for a hotel. Pool was fun for the kid. Breakfast was alright. Only complaint was slow shower drain.

The front desk woman was so sweet and amazing help!

Clean room ,nice breakfeast, friendly staff

Love it here

Tv didn't work. It turned on the two seconds later it turned off. And this happened over and over again

Stay on the third floor because people walk over your head really loud. So loud that I had a call downstairs but they didn’t do anything about it. Had to wear earplugs. Staff wasn’t very welcoming that night checking in.

Overrun by teenagers who were unsupervised. No security on site. Couldn’t sleep at all

Room was clean. Staff was friendly. Laundry room was clean. Breakfast was fresh and good.

Clean room, check in was quick. Staff was friendly.

As explained and expected

We like to stay here when we visit my daughter

Cons: The lighting in the room was so poor. We turned on every lamp to see anything. The lights above the sink were very dim. It was not good. Only 1 elevator worked. Breakfast had empty dishes, cold gravy and rock hard biscuits.

I found cockroaches in my bathroom. They even got into the shower when my son was showering. I took pictures and a video. I very kindly and quietly approached the front desk and spoke with a very nice young lady who promised me a call from the manager immediately. I never received a call. I then emailed the hotel with details and requesting at the very least a response, and I still received nothing. Not a single word. I have worked in the hotel industry. I would have refunded my stay immediately and apologized and taken care of this issue but this hotel management did NOTHING. Very disappointing.

The room was exceptionally small. The toilet/shower room had to be completely shut to get by to the vanity and bed areas. The beds were worn down/old. the furniture was minimal and well used. Disappointing for the price that we paid. The rest of the facilities and staff were superb. The breakfast options were very good. The hotel allows pets, so of course there was a large size dog that barked in the hallway. Not the dog's fault, just poorly trained by the owner.

I’m always disappointed if the breakfast buffet doesn’t include grated cheese so I’m bummed about that. Otherwise it was fine. Staff was wonderful. Property was clean :)

Blood and yellow stain in the bed. The second bed smelled like someone slept in it they didn’t wash the sheets. The room Smelled like fresh paint. Not a good place to stay

Outdated property - batteries needed in tv remotes, new light bulbs in room lighting, brighter lighting in the hallways, fix elevators quickly, cleaning room when the Make Up sign is out on the door, Front desk needs to check if the room is cleaned before assigning to a new guest.

The pool was very cloudy, had an unpleasant smell, and the overall area did not appear well maintained. There was also only one working elevator, which led to long waits and overcrowding. Our room had several issues as well. The HVAC unit was outdated and difficult to regulate, making the room either too hot or too cold throughout the night. We had to get up multiple times to adjust it. One of the lamps was also flickering and appeared to be faulty. The bedding had a visible dirty spot, and the room overall felt worn and not as represented in the photos online. Our room was also only stocked with two towels despite being a double queen booking. On a positive note, the staff we interacted with were kind, and breakfast was adequate. However, based on this experience, we would not choose to stay at this location again and hope these issues are addressed for future guests.

Staff was rude

My stay was very nice. I felt safe and had a nice room that was clean.

Clean room

Clean room

Turns out the property is being used as a halfway house for drug addicts, and there was an altercation in the lobby while we were there.

The hotel was fine, the staff was very nice and helpful!

I stayed her for 10 nights and my stay was amazing. The room was clean and cozy and breakfast was amazing. The staff went above and beyond.

Dirty hotel, looks like never cleaned. dog hair throughout hotel hallway, mismatched carpet throughout hallway, only one elevator worked. Continental breakfast was gross, scrambled eggs were raw, bacon and sausage were terrible. Homeless people come in and eat at this hotel and using the hotel restrooms.

Two night's with the room smelling like Marijuana. When the front desk was notified they didn't do a whole lot about it and didn't try to make amends for the inconvenience. Will not stay there again.

Yes, very

Clean room, staff was excellent! Didn’t love the beds, but that doesn’t mean they’re not good everybody has their own preference. Everything was great

The rooms are clean and comfy and the staff are usually welcoming and friendly..

Super clean and comfortable beds!

Very friendly place

Fantastic service

Nice staff, nice pool, good location

When we went to check in, the front desk person was less than friendly and looked like she was going through the motions. There was a long line and no other staff to help out. The location is a bit sketchy as we saw groups of teenagers hanging around the parking lot at night as the hotel is located close to Wunderland. We didn't feel that safe, and I worried about my car. The room was less than clean as there were stains on the box spring that we cleaned ourself. The room was super dim and too dark for our liking. I booked a room with a kitchenette but there was no stovetop only sink and microwave - this is false advertising. The breakfast had very limited options and there were no eggs when we got there Saturday morning around 9am. We have stayed in other hotels in Salem, and prefer the other ones. I have also stayed in other La Quinta hotels. I would not recommend this one.

The room was disgusting the bed had stains the bathroom looked like it hadn't been cleaned in a week The carpet was wet in places not going to be staying there again not worth it

Room

Yes , fresh …. Limited

Spotless and I ENJOYED THE STAFF. the only problem was the toilet started leaking so a maintenance man came and changed the wax ring.

Fantastic.

Staff were nice and the breakfast was good!

Clean room

Cookie at check in always a bonus. Nice room and dog friendly

everything was satisfactory

The breakfast is one of the best we have had over years of travelling. The breakfast area is exceptionally clean and the food is fresh.

Waited at the front desk for a while to check in. Our room was on the 4th floor and a pet ok room. Carpet was peeling in spots and stained. Wood trim under the refrigerator was broken. Garbage was not taken out. We didn't notice until the morning when it was light. And didn't check because our room was so nice last time we stayed. (We had our dogs for both stays) We are hoping to stay with you every month when we visit family but now unsure. On the upside Your staff was very nice.

Clean and comfortable room. Good breakfast. Very friendly staff

First room,immediately smelled of pet urine,so was assigned new room,very appreciated,

The overall stay was good. Unfortunately, it was after check out that it got bad. I left my medical prescribed glasses in the room upon calling. They said they were going to check and someone would call me back. Never heard from anyone called again last night. Never heard back called again this morning. Just to have the front desk continue to hang up on me not be friendly and let me know that nothing was found in that they can check the room thoroughly because the room had not been checked, which makes no sense because I checked out yesterday morning, I believe they just threw them away and I'm very, very at loss for words as they are $500 glasses, and I cannot see and need them for my daily life. I will not be returning to this hotel and I do go to salem often for business trips

We had a great stay with our dogs. We felt safe and enjoyed the breakfast selection.

Yes

Room smelled funny

My husband and I have stayed here twice now while he has undergone and recovered from surgery. The location of this hotel is within a few minutes' drive to anything you could possibly need (Walmart, Costco, Winco, Fred Meyer, Lowes, fast food, etc.) but also doesn't feel like it's in the hustle and bustle of the city. There is a creek that runs a long one side of the hotel and Harbor Freight in front of the other side of the hotel. All in all, it's a pretty quiet location. The breakfast is full of options that will satisfy all kinds of taste buds, and although the hours say 6-9am, the staff are more than happy to keep it open a bit longer to make sure their guests are well fed. They even keep the coffee topped off throughout the entire day! The only downsides I could see worth mentioning were: 1, no hot-tub 2, only one working elevator 3, super thin walls (you hear everything)

Sink was clogged, bed was noisy, room was hot, air rattled so noisy, toilet was lose. Room was noisy/guests door slammed. Not restful.

Clean room, comfortable bed and friendly staff.

It was clean and the staff were friendly.

Great service. Clean rooms and great hospitality.

We brought our dog with us. I was pleased to see that the room wasn’t carpeted but, laminated. It was clean and perfect. The breakfast was very good.

Front desk service was useless. Super loud people above us from 2am on. Then early morning violin practice across the hall. I didn’t sign up for a night in a frat house! Bed was hard as a rock, things were falling apart, ie:towel bars toilet paper holder ect. Worst hotel experience by far!

The room was clean and the staff went out of their way to make sure we were taken care of. The breakfast was terrific 😋 and we like the location. We look forward to staying here anytime we are in Salem.

Not safe if you're hauling a moving truck. Stayed overnight on our long travel to move and when i checked on the truck in the morning the lock was cut off and the back of the truck was left wide open. Lots of homeless around this area.

Breakfast was the same every day - we stayed 4 days. Room not cleaned every day and the hotel room looked worn down. Bed was comfy and staff was nice.

Staff was nice , breakfast was good enough Rooms were clean , but lighting could be upgraded / that’s rooms were dark even with lights on

Everything we needed. The best hotels are the ones that don't detract from your trip, satisfy your needs. This was perfect.

Room was very clean, breakfast was yummy and they had lots of options! The pool towels were not stocked in the pool, and no hot tub was a bummer, but the kids definitely still had fun! Check out time is ideal even for those who like to sleep in.

Was a great stay everyone was very helpful when needed. Rm 226. Blow dryer that folds wouldn't stay open. The bath tub had the ring of scum around it. But I was very happy with the TV and the fridge and microwave being in the room. Thank you I will be back again.

TV didn’t work. In room USB Charger didn’t work. Shower curtain doesn’t work well and we had big puddles. Breakfast is pretty bad. Internet was spotty. The people staying a floor above us were super noisy all night.

The room was very clean. Breakfast was very good and the breakfast eating area was bright and airy with a large window looking out on a semi-natural area. A nice change from cramped breakfast rooms.

Clean, comfy, quite, staff was awesome… Thanks

Great place

TV was broken, iron and ironing board was broken. Room wasn't cleaned, asked for room to be cleaned and asked for towels but none provided. Super noisy the entire stay.

Yes Nissa at front desk was awesome!

Great stayyy

Nissa at check-in was awesome. Was worried at first about the hotel because the elevators and hallways were a little sketch with dirty carpets, but overall the room was comfortable.

Was good experience. Dog friendly too.

I did not eat breakfast because I got in late. I loved my handicapped room.

was very comfortable. The handicapped bathroom was good. I would just appreciate a grab bar in the front by the faucet and controls. The queen room had a shower head just sitting in the holder, not fitting firmly. The oatmeal was good at breakfast and also the sausage. The orange juice was pretty watery. The apple juice was good 👍

Staff was friendly, but the rooms are unbelievably loud, kids screaming up and down the halls at 11 pm , paper thin walls so you can hear every step from above you. Not a place for a good night sleep

Didn't eat breakfast there

Nice front desk person.

Meadow was very helpful and kind with customer service

Would have liked to be on a total non smoking floor. You could smell it even being on a non smoking section

I was greeting immediately and the lobby area was clean. I stayed one night my room was clean and comfortable. There was breakfast in the morning however I did not have time to stay for that, but I liked having that option.

Clean room, very friendly staff

Very nice hotel

The bed was lumpy and had broken-down springs. Walls were very thin, and I could hear lots of road noise and sounds from other rooms and the hallway.

nice and friendly Host , clean Room.

Breakfast was great, staff was awesome

We travel a lot. We NEVER expect someone to traipse into our space unannounced. My husband is an Army Veteran and has service related PTSD. We are both extremely grateful that he restrained himself and did not attack the person who opened the door. Front desk clerk, Stephanie, apologized woth a million excuses. And then ran her mouth when she thought I'd entered the elevator. Manager wouldn't come out of the office when we checked out the next morning. I was supposed to receive an email, but never did. DND was on the door our entire stay. Video camera was right ourside of our door to record the incident.

Easy to check in and park. Location good for shopping, dining, doctor appointments, visiting family...good breakfasts.

Nice place

Not ce room with amenities.

Breakfast was just okay, I had better free breakfast. Mold on wall in bathroom. Over all just okay. Probably wouldn't stay again, but nothing so horrible I had to leave.

Breakfast was good and replenished frequently

Never go to this hotel again.

When we checked in, Emma was very helpful and informative. She told us about the pool and comp breakfast. The chocolate chip cookies were awesome

broken toilet flooded bathroom and much of the room. we had to mop up toilet material with all bath towels as staff unable to provide any help

Front desk staff, Meadow, was very accommodating to my special needs.

Room was wonderful with a comfy bed. Check-in was a bit slow, but attendant very professional. Breakfast was very satisfying with a wide selection of items.

Meadow at front desk was extremely welcoming and kind.

Staff very friendly. Walls seemed thin because we could hear everything from halls and next room, we were lucky there were no loud guests staying around us.

Good hotel. Paid $25 for the dog which I guess it's understandable but I feel they're know as a pet friendly hotel and there should be no charge. Hotel was clean and comfortable. Everything was good. Breakfast was better than most but the hotel cost was a bit higher than most. I would stay here again.

Pet friendly & very accommodating.

Very nice, clean room, friendly staff, good breakfast reasonably priced.

The pool and diverse breakfast made it a nice stay. Smaller TV's in today's age kept it being a 5 star value.

Felt well rested after a long trip, staff was friendly and we felt safe

I will definitely come back . Good place to stay with family!!

We like to stay in this hotel

Staff extremely nice ! had washer and dryer on site , breakfast was great! Clean area , water was not draining inside my sink of the room I was given . That part I didn’t like . Other than that I can’t complain , hopefully they do fix the problem. thank you to the staff super kind and accommodating.

The AC/heater was not working properly as the dial was broken off. Requested help, service man used his pliers to set it where it had to stay while we were there for the week. I was too short to get up on the bed and the staff was accommodating enough to provide a ‘step up’ for me. Was very pleased w/everyone there.

Breakfast was great… room was ok… a little old. A upgrade remodel is needed

The smoke went off (dead battery) at the middle of night when called the front desk they said to take the sensor off!!!

Great place to stay

Friendly staff clean room nice stay

Lovely front desk staff Nissa and Stephanie.

The staff were friendly and helpful. The location was centrally located for our needs.

Room was a little smaller than past motel stays.

Was a pleasant night

Close to freeway

The staff was spiteful and the room wasn’t to bad the was some issues I have to report at the property even about the bathroom

My biggest concern was the bathroom had mold all over and was gross. Not a healthy investment at all.

Staff was great only problem was some hair in the pool that they cleaned right away was such a great experience

just another hotel that provides acceptable service among this category of hotels.

Comfortable night stay

Nice staff. Easy check in and check out

This was a very poorly run property that is not kept up well at all. We were first checked into a room which already had someone else checked into it. This left a very bad taste in the mouth. The room we were finally moved into had stains on the carpet, the bed cover had a hole in it, and the flat sheet on the mattress was put on backwards. The chair in the room had lots of dirty stains. To stay the least, we did not feel comfortable during our stay. Whomever is in charge of house keeping is obviously not paying attention to details. Then, the morning after our first night, the hotel’s hot water boiler broke and none of the rooms had hot water so we could not shower. For such a large hotel, it was surprising they didn’t have a back up system. In all fairness, I have to say that the hotel did offer us 20% of the first night’s stay due to the boiler, however, I feel that didn’t compensate for the other lacking aspects.

I got stuck on the elevator

Really comfortable beds and excellent 24hr staff. Decent and safe hotel for a great price. A few minutes from anything touristy if your on a vacation but everything else close. Excellent free breakfast in the mornings.

great stay. super helpful staff.

The breakfast was the best on my trip. But my friend got stuck in the elevator and our first room smelled like cigarettes and she has asthma. There were tons of smokers by the door. The smokers should have to stand further from the door

I’ve stayed at this hotel many times and it’s always a pleasure.

Didn't notice, just went in to crash for the night, before second leg of a long road trip

Great

Great place to stay

Very nice place to stay if you want something reasonable.

Convenient, super friendly staff, clean rooms, amenities were awesome

I love the friendly staff and good customer service.

This was our second stay at this hotel and we will definitely be back if we ever need to stay in Salem again.

Breakfast was pretty crappy

The sink and bathroom mirror was in the main room which was very annoying. Much better if it had been in the bathroom. And a mirror and table had been in the main room

The desk staff was amazing. The property could use some updating.

Great place to stay - clean room and comfortable beds. Friendly staff.

It is easy access to all the areas in Salem. The rooms are great every time I have visit. Just a minor spot in the carpet this past time I was there. At one point the elevator did not work but the repair was rapid by the maintenance personnel. I would definitely stay at this location once again.

Food wasn't ghat great i had to be asking the workers to get food out because they ran out fast or they were just taking their time

Staff were super friendly and helpful! Breakfast was good, room comfortable. A bit noisy from the road, but other than that really happy and would stay again.

Close to everything

Good location. Safe area. Staff is amazing.

The employee that checked us in was extremely pleasant and helpful. That was the only good thing about this property. The parking lot was filled with people just hanging out, one guy even sitting in a lawn chair, another smoking very close to the entrance, lots of noise. The first room we were given was filthy with bugs, the second was not any better. Thankfully we were issued a refund with no further issues and found a clean hotel close by. I would not recommend unless you are okay with bugs, food crumbs, water leaks stains, and weird brown streaks in the bathtubs.

Meadow was every welcoming

The bathroom shower had water spots on the ceiling.

Everything functioned as it should. I would stay here again no problem.

We enjoyed our stay. Room & property were clean. Only complaint was several other hotel patrons (guys) were extremely loud & going up and down the hall @ 3:00 am.

Stayed here for the ironman. Great location, real close to shopping and food.

Conventiently located to patks and the town.

It was clean

Generally clean and comfortable. Some mildew on the bathroom ceiling and place was showing its age.

Elevator was broken. People were stuck and elderly people had to use the stairs from the 4th floor

Easy on and off the freeway.

Staff and room were great. Could use more coffee in the room, but there is more in the lobby.

Clean, quiet and affordable.

We stayed a few days in Salem to see local attractions. The staff was outstanding and our room was very comfortable.

Very clean. Not enough staff for checkin. I submitted my checkin on line. Never read. Checkin in took over 20 minutes. Paid $25 for dog . No welcome bag. Quiet. Beds comfortable. But properly needs upgrades. Screens damaged. Toilet wobbles. Appears one elevator not working. Then put sign up in morning to say only elevator saying not working -probably to help checking out guests. Should just ask people to take stairs as courtesy.

Significant transient foot traffic

The hotel was dirty especially the elevator. The sink area was too small and the lighting was insufficient. The people were great. Very friendly and helped us with any issues. The breakfast was good.

Safe, clean, and pleasant staff

I wish i could remember the front desk person that heloed us out at check in to rethank them! They deserve the BIGGEST shout out. Pur room got messed up (on 4th floor i stead of 2nd) but they made it all work out for us with ZERO attitude l. Amazing customer service!

Worked for our needs.

Requested a unit with refrigerator. Refrigerator didn’t work, when told at front desk, pretty much said nothing to be done about it, go get ice. Poor PR, staff needs retraining

Only thing I didn’t like was they don’t give you a refund if you cancel in advance I tried to cancel my room, but they would not give you refunds and I was trying to cancel few days in advance first

I enjoyed my stay at this location for Nike Nationals for 3 days. The staff were super friendly, and the breakfast was very nice. Being my first time at la Quinta Salem, I was amazed by how neat the room and bathroom were and it was consistently cleaned, replenished towels by the time we got back. I was very pleased with my stay.

Room was dirty and kind of run down. The floor had many sticky spots. The breakfast was typical but the orange juice machine was spitting out mostly water with no orange. The pictures used to show this hotel were not accurate that’s for sure. Won’t be staying here again.

Clean

Don't bother with this place. No hot water, tepid at best. Noise hallway with slamming doors. Couldn't sleep at all at this place.

Very clean and up to date.

Good

While the room was clean there wasn't any hot water and when asked about it at 9pm we were told they would tell someone about it in the morning. Still no hot water in the morning. How is this hygenic?!

Sheets were covered in a lot of hair-wish I would’ve read the google reviews because they were accurate. The sheets were scratchy/old and didn’t smell clean. The pillows were lumpy. Sketchy Salem vibes around the hotel. Definitely never staying here again. I love La Quinta’s usually so this was very disappointing. Front desk staff was very nice though.

Clean, helpful staff, well run hot breakfast with good selection. Showing its age a bit but everything you could ask for for an overnight stop.

Very nice, clean room

The bed was so uncomfortable. Like the springs were broken down. Quite a few tweaker people hanging around the place too.