Pheasant Run Resort

3-star hotel Good 4051 East Main Street, Saint Charles, IL, 60174
Pheasant Run Resort

About Pheasant Run Resort

Pheasant Run Resort offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by resort.Visitors can take advantage of complimentary parking directly at the resort.Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.Relax and feel the warmth in the resort's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at Pheasant Run Resort, as the resort's dry cleaning service and laundry service ensures your garments stay fresh.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. The resort maintains a completely smoke-free zone, providing a breathable atmosphere.Smoking is limited to specified smoking zones. Each accommodation at Pheasant Run Resort is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the resort, guests can enjoy the advantage of having air conditioning available for their convenience.At Pheasant Run Resort, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and a coffee or tea maker at your disposal. Pheasant Run Resort offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within resort. Should you prefer not to venture out for a meal, the enticing culinary choices at resort are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at resort's bar. Throughout the day and evening, grab a bite to eat from resort's self-service vending machines whenever you please.Pheasant Run Resort provides a superb assortment of leisure amenities for guests to enjoy.Unwind after a long day by stopping by massage, hot tub, steam room, spa and sauna to rejuvenate your senses. Each day at resort, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the resort fitness center ensures you maintain your vitality and wellness.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Pool
  • Spa / sauna
  • Pet friendly
  • Wheelchair accessible
  • Smoke-free property
  • Elevator
  • In-room safe

Reviews

3.4 / 5

The hotel has a prime location and offers various amenities such as pools and restaurants, but guests frequently complain about cleanliness issues and outdated facilities. Many guests also express dissatisfaction with unexpected fees and poor maintenance.

What guests liked
  • Prime location
  • Variety of amenities (pools, restaurants, etc.)
What could be better
  • Cleanliness issues
  • Outdated facilities and maintenance problems
  • Kenyatta Feb 2020 · via priceline
    2.5/5

    Room not cleaned well. Had dirty towels in the bathroom. Hair in the shower. Rug not vacuumed.

  • Phillip Feb 2020 · via priceline
    2/5

    Dated and all the restaurant's were closed. I found 2 roaches in the bathroom and a big stain in the middle of the room.

  • Verified Jan 2020 · via priceline
    1/5

    Yes, the hotel is closing and they layed off most of the staff, restaurants closed and they closed the bar. So nothing to eat awww

  • Verified Jan 2020 · via priceline
    1.5/5

    It took over a half hour to check in because the staff was “off duty for shift change”, there was a dead fly on the desk in the room, the floor in the elevator was disgusting, the entire hotel smells like old, stale cigarettes.

  • Torinn Dec 2019 · via priceline
    3/5

    No breakfast and the bathroom was out dated and needed fixing up.

  • Steve Dec 2019 · via priceline
    4/5

    Although the rooms were clean and satisfactory, they could use some updating.

  • James Dec 2019 · via priceline
    5/5

    Awesome hotel- very unique by offering entertainment, restaurant, and two indoor and outdoor pools, plus a whirlpool.

  • Juan Oct 2019 · via priceline
    2/5

    Out date little smelly room tv are from the 80s

  • Verified Aug 2019 · via priceline
    1.5/5

    Our room had ants and the carpet was old and dusty. If only I could include a picture, torn and frayed carpet with stains. Old and rundown. Also wasn't told about the $16.74 resort fee that was charged to me 2 days after we left. We'll never stay there ag

  • Verified Aug 2019 · via priceline
    1.5/5

    This hotel was super dirty, old and outdated. We can deal with old and outdated but it was very dirty. (Toliet paper wads stuck to ceiling dirty)

  • Chris Jul 2019 · via priceline
    0.5/5

    The water smelled awful, and it made it almost unbearable to showe. The hotel was beat up and not taken care of. Every blanket and sheet in our room had holes in them.

  • Cordilia Jul 2019 · via priceline
    3/5

    Rust stains in bathroom sink and tub due to well water, also rust smell.

  • Verified Jun 2019 · via priceline
    2.5/5

    We could not believe how run-down feeling this reset hotel was. Almost felt like a ghost town. The website listed multiple restaurants, bars and entertainment- however, that area of the hotel was dark and all of the storefronts were closed. Very we

  • Richard Jun 2019 · via priceline
    4.5/5

    Needs to be remodeled.

  • Verified Jun 2019 · via priceline
    3.5/5

    Needs to be kept up better a lot of old and outdated things. Some is just a bad look but also some of it effects the quality

  • Tracy Apr 2019 · via priceline
    5/5

    Place really needs updated. Carpet replaced. Wallpaper etc.

  • Verified Apr 2019 · via priceline
    5/5

    This guest did not leave comments about this hotel.

  • Verified Mar 2019 · via priceline
    1/5

    Ants in my room, moldy bathroom, holes in comforters.

  • Debra Mar 2019 · via priceline
    3.5/5

    N/A

  • Donald Mar 2019 · via priceline
    4/5

    This guest did not leave comments about this hotel.

Frequently asked questions about Pheasant Run Resort

Does Pheasant Run Resort have free Wi-Fi?
Yes, Pheasant Run Resort offers free Wi-Fi for all guests.
Does Pheasant Run Resort offer parking?
Yes, Pheasant Run Resort offers free parking on-site.
Does Pheasant Run Resort have meeting spaces, conference centers, or conference rooms?
Yes. Pheasant Run Resort offers meeting spaces for business and group use.
Does Pheasant Run Resort have a fitness center?
Yes, Pheasant Run Resort features an on-site fitness center for guests. Additional wellness amenities include spa, sauna, pool.
Where is Pheasant Run Resort located, and how walkable is the area?
Pheasant Run Resort is located at 4051 East Main Street, Saint Charles, IL 60174. With a Walk Score of 31, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

House rules

Check in 4:00 PM
Check out 11:00 AM
Cancellation Not available
Children Not available