TownePlace Suites by Marriott Sacramento Airport Natomas

Everything Nothing

Excellent property with friendly staff and a great location. Perfect for events or family get-togethers as there is also large space in the lobby to play cards or connect.

Exceptional

Very clean. Staff was great.

Exceptional

The location was amazing—just 7 minutes from the airport. There were also many restaurants, including several fast-food chains, and stores nearby. The staff were friendly and kind, and the room was excellent, clean, and spacious. The swimming pool was also nice and well-maintained. Overall, the hotel was perfect, and I would definitely stay here again! -

Very nice hotel. Very clean and bright, staff was too notch, breakfast was good and had a variety, easy parking.

Disappointing

Exceptional

Good

Exceptional

Very good

Overall place was fine as it was expected. I do recommend the property

Free breakfast Weekend break fast hours a little late for early

Weekend break fast hours a little late for early

We loved staying at TownePlace Suites Sacramento Airport Natomas. The staff was so helpful and accommodating as my husband arrived at the hotel prior to me as I was driving to meet them from another location. While this hotel is very convenient and serves the purpose of accommodating business travelers, it was still very comfortable for our family and our children were able to leave the room and make their casual stroll to check out the large communication/community board that other guests could write notes or leave different local attraction suggestions for others. Breakfast was nice and simple. There were hot items including eggs, toast and sausage and other items to include yogurt and oatmeal. I was able to walk across the street to Starbucks for coffee and there is a cute breakfast place across the street as well. We will plan to go back when we have more activities in Sacramento this summer. It was an easy drive to the downtown area (about 10-15 mins). I wish there was a sauna by the pool...

We loved staying at TownePlace Suites Sacramento Airport Natomas. The staff was so helpful and accommodating as my husband arrived at the hotel prior to me as I was driving to meet them from another location. While this hotel is very convenient and serves the purpose of accommodating business travelers, it was still very comfortable for our family and our children were able to leave the room and make their casual stroll to check out the large communication/community board that other guests could write notes or leave different local attraction suggestions for others. Breakfast was nice and simple. There were hot items including eggs, toast and sausage and other items to include yogurt and oatmeal. I was able to walk across the street to Starbucks for coffee and there is a cute breakfast place across the street as well. We will plan to go back when we have more activities in Sacramento this summer. It was an easy drive to the downtown area (about 10-15 mins). I wish there was a sauna by the pool...

If you find a good price this could suit your needs. No frills but comfortable

Very clean. Fast and easy check in

Very clean. Fast and easy check in

Very friendly helpful staff. Very accommodating with an early shuttle to airport. Nice clean big room. Parking gets pretty full.

Exceptional

The place was clean. Staff were friendly. Parking was great. Breakfast was soso

Cleanliness, staff, location, breakfast Price was high

Cleanliness, staff, location, breakfast Price was high

Exceptional

Staff was incredible. They accommodated our needs.

Staff was incredible. They accommodated our needs.

Exceptional

Stayed one night while driving through town.

Clean and spacious room for a family stay!

Loved the convenience of the shuttle. It made traveling with a child much easier! I didn’t like that the patio couldn’t be enjoyed because of the rain. Also, my only gripe would be the feeling of being rushed to leave

Loved the convenience of the shuttle. It made traveling with a child much easier! I didn’t like that the patio couldn’t be enjoyed because of the rain. Also, my only gripe would be the feeling of being rushed to leave

Great staff. Clean rooms. Fresh breakfast.

Location to airport is perfect. Very friendly staff at front desk.

Location to airport is perfect. Very friendly staff at front desk.

Limited parking and tight spaces. Housekeeping did not clean daily even when requested.

Limited parking and tight spaces. Housekeeping did not clean daily even when requested.

It was a relaxing stay indeed. This facility is truly a pet friendly. I love everything about this hotel.

The double queen room was very spacious for my family of 4. The whole hotel smelled good, even the soaps and shampoos smelled excellent. The hotel was a newer hotel ir has been renovated and was super clean. The only pet peeve I had were the pillows were a little too flat and there were only 3 per bed.

Outstanding. Very clean, modern, quiet. Staff were very friendly. Shuttle to airport was very convenient.

Awesome service and room

No pets for me and no gym use but it looked really nice

Check-in and check out was good. However, on my last day, it seems like housekeeping were in a rush to come clean our room because they came at 11am and knock on our door. So my partner and I felt rush a little bit to pack up and check out when check out is at 12pm.

Loved the location as well as the rooms. For the price it was really great. The breakfast maybe could have had more options and prepared better

No complaints.

None

Easy to use

Very clean !!!!

Very clean !!!!

Everything. I liked the room, the complimentary breakfast, the environment, the lounge, and the gym. I also liked how the front desk staff was friendly and understanding. Nothing.

It’s very clean and the staff is amazing Nothing

Very nice place not ghetto

Very nice place not ghetto

Great stay

Great stay

Awesome place

Awesome place

The cleanliness was outstanding, staff were friendly and hospitable and I thoroughly enjoyed my stay. The shuttle driver was amazing too!

The cleanliness was outstanding, staff were friendly and hospitable and I thoroughly enjoyed my stay. The shuttle driver was amazing too!

I appreciated the proximity to the airport and the ease to find the hotel off the main highway. Zero complaints

F are eggs were terrible. Night front desk. She was the highlight of our trip.

It was clean.

Great staff, clean room, very quiet and safe.

Great staff, clean room, very quiet and safe.

Property was extremely clean, brand new looking. Lots of parking, close to restaurants, grocery stores and a gas station. Breakfast was great, computer in the lobby, pool & gym are nice. There’s BBQ pits by the pool! Everything was nice.

It was a clean and welcoming hotel, staff was nice and friendly.

It was a clean and welcoming hotel, staff was nice and friendly.

Ant infestation

Location and breakfest:)

This was my first time at this hotel and I have to give kudos to Caesar. He was so polite and friendly even though it was late at night. He made my checkin smooth and easy. I will be staying here again.

This was my first time at this hotel and I have to give kudos to Caesar. He was so polite and friendly even though it was late at night. He made my checkin smooth and easy. I will be staying here again.

Probably the best one so far in my last 7 days of staying in multiple 3-stars hotel

Probably the best one so far in my last 7 days of staying in multiple 3-stars hotel

Room was very clean and everyone was polite.

Room was very clean and everyone was polite.

Staff at the front desk was very nice and helpful! Overall the hotel was great! The location was also nice.

Staff at the front desk was very nice and helpful! Overall the hotel was great! The location was also nice.

Noisy. Especially the dumpster truck outside the bedroom window at 5am.

Noisy. Especially the dumpster truck outside the bedroom window at 5am.

Clean room

Clean room

Friendly staff at check in. Room shampoo dispenser did not work; not fixed when requested. Gym needs new cardio equipment. Floir was wet for 3 days of stay. Gift shop crazy expensive. $6 for one string cheese?! Room had water for $4 a botyle. Insulting: just give one freebie.

Friendly staff at check in. Room shampoo dispenser did not work; not fixed when requested. Gym needs new cardio equipment. Floir was wet for 3 days of stay. Gift shop crazy expensive. $6 for one string cheese?! Room had water for $4 a botyle. Insulting: just give one freebie.

Everything was good

Everything was good

Everything was amazing

Everything was amazing

Room was very clean and it was super quiet. Very convenient kitchenette and parking was easy. I was just there overnight, catching a flight out early and the hotel is very close to the airport which made things easy. It's also very close to a nice shopping area where I had a good dinner. Highly recommend.

Room was very clean and it was super quiet. Very convenient kitchenette and parking was easy. I was just there overnight, catching a flight out early and the hotel is very close to the airport which made things easy. It's also very close to a nice shopping area where I had a good dinner. Highly recommend.

Awesome place.

Awesome place.

Room was disgusting. There was a giant wet spot on the floor not near the air conditioner and it smelled bad

Room was disgusting. There was a giant wet spot on the floor not near the air conditioner and it smelled bad

The room and hotel was clean. Walking distance for food. Would definitely stay there again.

The room and hotel was clean. Walking distance for food. Would definitely stay there again.

Clean, safe, quiet, close to fwy

Clean, safe, quiet, close to fwy

I enjoyed my stay

I enjoyed my stay

The property is located 10 minutes from the airport. The staff were helpful and greeted us each time we saw them. The hotel and rooms were very clean and comfortable. The breakfast was standard and fresh. We utilized the shuttle for the airport but make sure to reserve it the day before. It was a short trip so we did not utilize anything else but there are walkable restaurants near the hotel from what I saw. We would stay here again.

The property is located 10 minutes from the airport. The staff were helpful and greeted us each time we saw them. The hotel and rooms were very clean and comfortable. The breakfast was standard and fresh. We utilized the shuttle for the airport but make sure to reserve it the day before. It was a short trip so we did not utilize anything else but there are walkable restaurants near the hotel from what I saw. We would stay here again.

Very comfortable and quiet.

Very comfortable and quiet.

Hotel provides airport shuttle which is so convenient. Breakfast is basic and great. Close by is a Starbucks and a few restaurants. There is a fitness center and pool. The king room included a refrigerator, microwave, dishwasher, coffee makers which is a big plus. Bed was comfortable. Shampoo, conditioner and body wash is provided. AC in the room worked very well.

Hotel provides airport shuttle which is so convenient. Breakfast is basic and great. Close by is a Starbucks and a few restaurants. There is a fitness center and pool. The king room included a refrigerator, microwave, dishwasher, coffee makers which is a big plus. Bed was comfortable. Shampoo, conditioner and body wash is provided. AC in the room worked very well.

Bathroom door is a bit awkward opening towards the bed. Maybe should have put a pocket door and move the tv above desk area.

Bathroom door is a bit awkward opening towards the bed. Maybe should have put a pocket door and move the tv above desk area.

Staff was very friendly and efficient front the front desk , maintenance to the most wonderful gal at breakfast . Property carpets , shower is worn . Room clean but the chemical cleaning smelled like bug repellent and was overbearing. The staff prob one of the best groups , just smell of room was so strong it was

Staff was very friendly and efficient front the front desk , maintenance to the most wonderful gal at breakfast . Property carpets , shower is worn . Room clean but the chemical cleaning smelled like bug repellent and was overbearing. The staff prob one of the best groups , just smell of room was so strong it was

We arrived early, and the front desk lady looked up and found me a room so we were able to check-in early and that helped me a lot. Thank you

We arrived early, and the front desk lady looked up and found me a room so we were able to check-in early and that helped me a lot. Thank you

Comfortable beds right next to freeway different restaurants

Comfortable beds right next to freeway different restaurants

We will definitely stay here again, the rooms were great.

We will definitely stay here again, the rooms were great.

Nice

Nice

I enjoyed my stay friendly staff clean room nice bed good breakfast

I enjoyed my stay friendly staff clean room nice bed good breakfast

If pool can be indoor would be nice. The 1st floor bathroom need more cleaning. Floor has wet tissue on drainage.

If pool can be indoor would be nice. The 1st floor bathroom need more cleaning. Floor has wet tissue on drainage.

The room was nice, updated and clean. The lady that checked us in was very kind and talked to us about where we were from. I enjoyed staying here and we will stay again.

The room was nice, updated and clean. The lady that checked us in was very kind and talked to us about where we were from. I enjoyed staying here and we will stay again.

Great stay!

Great stay!

Close to restaurants

Close to restaurants

The pull out sofabed has seen it's day. It needs to be more comfortable or replaced. For a suite, I expected more, a larger more comfortable pull out sofabed for my spouse who snores and needs to sleep in a separate bed.

The pull out sofabed has seen it's day. It needs to be more comfortable or replaced. For a suite, I expected more, a larger more comfortable pull out sofabed for my spouse who snores and needs to sleep in a separate bed.

This was an excellent stay. We highly recommend. We will return on our next Sacramento visit!

This was an excellent stay. We highly recommend. We will return on our next Sacramento visit!

Only 1 issue was the Vary loud people above us.

Only 1 issue was the Vary loud people above us.

Another excellent stay at Towneplace Suites. Convenient location, quiet, very clean and comfortable!

Another excellent stay at Towneplace Suites. Convenient location, quiet, very clean and comfortable!

Great property and smooth check in/out process.

Great property and smooth check in/out process.

Perfect airport hotel! Clean, comfortable and very convenient. Helpful staff. I would stay here again.

Perfect airport hotel! Clean, comfortable and very convenient. Helpful staff. I would stay here again.

Towneplace Suites Natomas is clean, comfortable, quiet and very conveniently located close to food, gas and parks. The hotel has seversl comfortable seating areas inside and out, and the fitness center is well equipped. I enjoyed having an in-room kitchenette, ironing board and extra blankets. I'm looking forward to staying again!

Towneplace Suites Natomas is clean, comfortable, quiet and very conveniently located close to food, gas and parks. The hotel has seversl comfortable seating areas inside and out, and the fitness center is well equipped. I enjoyed having an in-room kitchenette, ironing board and extra blankets. I'm looking forward to staying again!

Location

Location

Very clean. Nice spotles facilities and nice staff. Breakfast was great!

Very clean. Nice spotles facilities and nice staff. Breakfast was great!

Convenient to airport and interstate. Room has everything you need - quite comfortable with Costco and other stores across the street.

Convenient to airport and interstate. Room has everything you need - quite comfortable with Costco and other stores across the street.

I made a call and they sent up new bedding FOR ME TO PUT ON THE BED and I said "should I have to do this?". The staff came and changed out the bedding, but......

I made a call and they sent up new bedding FOR ME TO PUT ON THE BED and I said "should I have to do this?". The staff came and changed out the bedding, but......

I stay in this hotel every time I travel to the Sacramento area for business. It has everything I need. The staff is friendly, the rooms are clean, and the location is good.

I stay in this hotel every time I travel to the Sacramento area for business. It has everything I need. The staff is friendly, the rooms are clean, and the location is good.

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I love coming here! This place is quiet and the rooms are clean!! Breakfast is ok!

I love coming here! This place is quiet and the rooms are clean!! Breakfast is ok!

The staff was wonderful and the location was convenient.

The staff was wonderful and the location was convenient.

Great stay for a swim meet in February!

Great stay for a swim meet in February!

This is my fourth stay since November we have been happy and recommend.

This is my fourth stay since November we have been happy and recommend.

The staff are very nice and efficient. My feather-free room was ready when I checked in!

The staff are very nice and efficient. My feather-free room was ready when I checked in!

The best part was the check in. The receptionist was lovely and very kind. I have stayed in several hotels in the greater Sacramento area and this was by far the most pleasant check-in. The room was spacious and very clean. Will go back!!!

The best part was the check in. The receptionist was lovely and very kind. I have stayed in several hotels in the greater Sacramento area and this was by far the most pleasant check-in. The room was spacious and very clean. Will go back!!!

Very clean and comfortable with safe parking. Will likely stay here again!

Very clean and comfortable with safe parking. Will likely stay here again!

Very worn out and dirty

Very worn out and dirty

we enjoyed the stay. we liked the extra space and the convenience of being able to use a full kitchen. the table was also very nice to have. very comfortable and clean.

we enjoyed the stay. we liked the extra space and the convenience of being able to use a full kitchen. the table was also very nice to have. very comfortable and clean.

Staff was very friendly pleasant and helpful. Decent complimentary breakfast and coffee bar. Rooms were clean and surrounding area was quiet.

Staff was very friendly pleasant and helpful. Decent complimentary breakfast and coffee bar. Rooms were clean and surrounding area was quiet.

Great hotel!

Great hotel!

Clean, staff friendly, good breakfast.

Clean, staff friendly, good breakfast.

Very quiet every time visit. Clean!! And love the full kitchen.

Very quiet every time visit. Clean!! And love the full kitchen.

TV was placed in an awkward area close to the bathroom. Hit my head. Had to be aware every time walking to the bathroom. Could be very dangerous for seniors!

TV was placed in an awkward area close to the bathroom. Hit my head. Had to be aware every time walking to the bathroom. Could be very dangerous for seniors!

The staff were amazing

The staff were amazing

Very nice place!

Very nice place!

Great overnight stay before flying out of SMF. Will stay again.

Great overnight stay before flying out of SMF. Will stay again.

I would highly recommend this hotel to anyone!

I would highly recommend this hotel to anyone!

Super convenient to SMF. Nice property with excellent service. Great respite after a festival weekend in Mendocino. Not cheap, but a good value. Breakfast was some of the best I’ve ever had at a hotel.

Super convenient to SMF. Nice property with excellent service. Great respite after a festival weekend in Mendocino. Not cheap, but a good value. Breakfast was some of the best I’ve ever had at a hotel.

Clean

Clean

Everything was great.

Everything was great.

They provided a welcome chance to relax before our early morning flight!

They provided a welcome chance to relax before our early morning flight!

1

1

Clean and enjoyable stay

Clean and enjoyable stay

Clean

Clean

Great place and convenient to the airport.

Great place and convenient to the airport.

Clean, quiet, good breakfast.

Clean, quiet, good breakfast.

Room was very clean, overall hotel was excellent. Location was perfect very quiet area with a Starbucks across the street and some dining options as well. Staff was very friendly.

Room was very clean, overall hotel was excellent. Location was perfect very quiet area with a Starbucks across the street and some dining options as well. Staff was very friendly.

Nn

Nn

ok

ok

The hotel seemed new and it was clean. The only issue was the walls seemed thin, we could hear people in neighboring rooms and in the halls. The pool was great, and breakfast had yummy choices. The front desk was very helpful and friendly.

The hotel seemed new and it was clean. The only issue was the walls seemed thin, we could hear people in neighboring rooms and in the halls. The pool was great, and breakfast had yummy choices. The front desk was very helpful and friendly.

The refrigerator was full of old food, pizza, China food and grapes and some long hair at the shower.

The refrigerator was full of old food, pizza, China food and grapes and some long hair at the shower.

Beautiful property and room and very kind helpful staff!

Beautiful property and room and very kind helpful staff!

Very welcoming staff.

Very welcoming staff.

Clean easy convenient to airport

Clean easy convenient to airport

Facility was very nice, new, clean, and orderly. However, there was confusion and poor service when asking for the airport shuttle. When we arrived and asked the front desk people when the earliest airport shuttle would leave in the morning, we were told two different things (5:00AM and 5:30 AM) by the two individuals at the front desk. They ultimately 'agreed' on 5:00AM. The following morning at 4:50AM we were told by the morning desk person that we weren't listed in her log as needing a 5AM shuttle. She kept telling us the shuttle driver was on his way, but he never showed, and she ultimately ordered us a taxi to the airport at their expense. We left the property at 5:40 AM. Thankfully, we made it to the airport in time.

Facility was very nice, new, clean, and orderly. However, there was confusion and poor service when asking for the airport shuttle. When we arrived and asked the front desk people when the earliest airport shuttle would leave in the morning, we were told two different things (5:00AM and 5:30 AM) by the two individuals at the front desk. They ultimately 'agreed' on 5:00AM. The following morning at 4:50AM we were told by the morning desk person that we weren't listed in her log as needing a 5AM shuttle. She kept telling us the shuttle driver was on his way, but he never showed, and she ultimately ordered us a taxi to the airport at their expense. We left the property at 5:40 AM. Thankfully, we made it to the airport in time.

Everything was great but parking since there wasn’t enough space for all vehicles and we parked on the dirt road behind the parking lot.

Everything was great but parking since there wasn’t enough space for all vehicles and we parked on the dirt road behind the parking lot.

Very clean and comfortable.

Very clean and comfortable.

Great staff

Great staff

Spacious rooms and friendly staff.

Room was great

.

Good

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Great place to stay. Staff was great. Bed was very comfortable.

Very clean. Sraff very professional .

After a long day of driving with a 1 year old and our dog, we were greeted by the most friendly front desk clerk we’ve ever met! She got us checked in quickly and went above and beyond to help find us the missing luggage cart so we could get all our stuff inside. (Other guests hadn’t returned the cart). The next morning at breakfast, a member of the kitchen staff handed me a tray to help me take all the food for my family back to the room easier. It really felt like the staff was committed to us enjoying our stay at every interaction. We will absolutely stay here again! The room was clean and the micro kitchen was very convenient having real utensils and plates that made the takeout we had from a nearby Thai place much nicer to enjoy. (The only criticism of the property would be the weird layout of the bathroom door in the room and the placement of the TV on the wall. Both were in an awkward place that were a bit inconvenient. But overall, a non issue.) Parking was easy with our attached trailer, and there was plenty of places to walk the dog. Would have loved to enjoy the fire pit out front, we’ll have to try to next time we come through. Very happy with this place! Thank you for making our stay so wonderful!

Overall the hotel is great. Not much to do in the area but clean, safe, and great service.

New property, super clean, fast & courteous staff, comfortable rooms. Great stay

It was very Quiet. Beds were comfy and front seat helped us pick a nearby restaurant. This is the first time I have stayed with this particular Hotel.

Very nice check in experience! However, trash and cleaning supplies in hallway, coffee area, and in front of rooms was unappealing. Convenient location near freeway and food options. Area felt safe including security in parking area starting at 10pm.

My check-in was seamless, and she was super nice even though it was late at night.

It staff made it easy to check in. Thry made every effort for us to check in early.

Con- beds and pillows not comfortable

The best thing about the entire experience was the waffles. More than likely won’t ever stay here again. Just not worked the value at that price point.

We stayed two nights. The room I got was duty so I requested housekeeping, there was none at the time so I had to moved to another room. They don’t clean the rooms during stay unless guest request. My big issue is the lack of care to clean their rooms and facilities. There are lots of hotels options in Natomas area for the price that this hotel charge. I won’t stay here again. Breakfast is very limited. Terrible experience!!!!!

Closer to the event we went to

Clean and quiet breakfast was good

Clean and staff was very friendly.

Front desk as well as housekeeping had terrible customer service

Everything was great

It was absolutely amazing my wife really loved the place.

Dirty rooms

Meeting with family. Outdoor pool was fun for the kid while adults could visit. Comfortable room. One bedroom suite with kitchen area was perfect for eating. Breakfast was on par, nothing special but didn't need to go out for breakfast. Staff friendly and helpful. Would stay there again.

Well stocked and has what you need for traveling/ business travel. Fridge, stovetop, cookware, plates, utensils, etc. I stayed 1 night for an early morning flight. I chose it because of having a swim pool and the location. Big disappointment with the pool. It’s a teeny tiny one and because of its size it is warmer than bath water. It was a 100* day and I was hoping for a cool off and a swim. Otherwise a very nice stay. The staff is great.

Found out after we arrived and checked in their airport shuttle service isn’t 24 hours - our plane leaves at 5 am - their shuttle service doesn’t begin until 7am. Super disappointed. If you need this service - stay at another hotel - there are plenty in this area. I would have booked another hotel if I had known when it stated they had airport shuttle service - it doesn’t work 24 hours

This was a business trip and the rooms are setup to accommodate working remotely. I loved the roller desk that I moved over to the front of the window. Connections for accessories & electronics were ample. I used both USBc & Standard USB so I travel with my own outlet as most rooms do not have these connections available. The only down side was the pillows - extremely small and no choice between firm or soft. I liked the serenity of this location. A Starbucks opened across the street the day I checked out.

Property was clean and new

I really loved staying at this hotel. Lobby smells really nice and the room was clean and spacious. This will be my go to hotel when I visit Sacramento. The staff were great and friendly. Bed and pillows are all comfy!

The room smells funny and the gym was super hot, no air conditioning. The girl at the checkout counter was super friendly and helpful

Beautifully clean hotel. I am looking forward to staying at this hotel again. My son liked the breakfast and said beds are comfortable too. Staff was kind and helpful.