Sheraton Grand Sacramento Hotel

Room wasn’t ready until 4:50, no late checkout, took way the breakfast 30mins early, no hot tub, no parking so $50 to valet, struggled with 2children and luggage’s and offered no help. (My son ended up falling in front of the staff in the main lobby trying to help me with the luggage.)

What can I say, for being downtown Sacramento, I was surprised! Very happy with all aspects of this hotel! Very pleased, will definitely will stay again and again! Thank you Sheraton hotel staff!!!

I was here on business and think it was way overpriced for a weekend in downtown Sacramento. The staff members I interacted with were extremely helpful.

Beautiful property and kind, attentive staff.

The WiFi is not working

Nothing is included during a stay except for a room and a bed. Everything else, including Wi-Fi and parking and fresh coffee are extra. My room did not have conditioner in the shower, which I found out the hard way. Will likely not stay there again.

Yes. Bed was comfortable and staff was excellent from front desk through Cleaning. Valet outside could perhaps know a little more about the area would help needed. Room service was terrible from the paper bags to Styrofoam dishes the plastic utensils. Try cutting an expensive steak with plastic. Amenities that used to be available such as robes are no longer around. You need to train your valets better to assist incoming passengers to knowing what’s available around the area for questioning guests.

Exceptional

the staff was great. I wonder why you do not provide bottled water, that would help me even if I have to pay for it

Exceptional

Exceptional

Exceptional

It was nice Only 1 elevator was working . We had to wait 20 mins

Very good

I wasn’t sure about the buffet breakfast; where it was located, what time and if it was free or not. We had a wonderful stay the staff were pleasant and helpful.

I stayed here for three days to attend a conference and had a wonderful experience. The customer service was amazing the rooms clean and comfortable. I would definitely stay here again 10 out of 10.

Great experience. Will book again.

Let me just say, we stayed here Memorial Day weekend 2026. The front desk did an amazing job despite how busy they were. The valet parking, as well as the bellman were wonderful. With all the pressure to retrieve vehicles and make everyone comfortable the hotel staff was amazing. I look forward to my next visit.

Clean friendly no problems Parking was

Parking was

The bed we’re comfortable and staff kind The bathroom was filthy we had to clean the bathroom. It had hair in the sink and floor

The bed we’re comfortable and staff kind The bathroom was filthy we had to clean the bathroom. It had hair in the sink and floor

It was good; however, the elevator was out of order and cause long lines at times. It was a good stay overall.

Great location right next to the conference center, and incredibly helpful, friendly staff. Lovely renovations and bar, and our room felt clean and comfortable. Only issues were the huge rushes that happen around event cycles, meaning the morning wait for a $7 cup of coffee during a volleyball weekend was 15 minutes, and waiting for the car valet at the end of the volleyball tournament was 40 minutes. Also the pool was disappointing and left trashed by athletes, well into the next morning. Will definitely return, but we recommend allowing for extra time when attending popular events at the conference center next door.

location nothing

location nothing

Exceptional

It is a good places to stay. It's clean, staff is helpful. However most eating places outsid this hotel were closed and/out of business.

Exceptional

Well kept for an older hotel

it's a 25+ floor hotel, only have 4 elevators and two were out of order. We were there for Volleyball tournament in the convention center cross street, there are many many family in the tournament, so in the morning when the player ready heading to tournament, we wait for the elevator at least 20 mins, when we finally finally about to get in the very crowded elevator, it's of course stopped every floors but nobody can get it.

The hotel has over 25 floors with 32 rooms average per floor. The hotel had 1/2 of its elevators working with a packed hotel full of volleyball players and prom events. The wait for an elevator was very long and each elevator was full making it impossible to come and go from your room with ease. I inquired about servicing the elevators and I was met with resistance. In addition, the hotel nickel and dimes you for everything, including WIFI. While the location is ideal and the hotel is actually clean and beautiful, I would not stay here again.

See above

Room service for breakfast was great. Coffee didn’t come with milk and oatmeal was missing almonds. Coffee was ok. Downstairs was great and room comfortable. Elevators were a problem with so many people and 2 being out of service. Took almost 20 minutes to go down. Great location. Would stay again. See above

I loved my room in the 24th floor!

Great

The location was good After paying so much for a room, there was no Wi-Fi unless you payed more.

The location was good After paying so much for a room, there was no Wi-Fi unless you payed more.

Friendly staff and great location. Room was very comfortable and clean. The mirror in the bathroom was very cool. The room had several cool features:) Nothing

Friendly staff and great location. Room was very comfortable and clean. The mirror in the bathroom was very cool. The room had several cool features:) Nothing

The staff was very friendly. We stayed there for a convention that was happening and only 2 elevators were functioning. Due to the amount of foot traffic in the hotel, it took a very long time to get up to our room.

We stayed there for a convention that was happening and only 2 elevators were functioning. Due to the amount of foot traffic in the hotel, it took a very long time to get up to our room.

The pool was depressing No sun and no jacuzzi. Ice only on certain floors. Bright side is the staff inside the building was super friendly. Shout out to the cleaning staff- they are the MVP. 5 star service from them

Jinin

Convenient to Golden 1 Center and restaurants

Beautiful hotel with all rooms renovated Bed wasn't as soft as I like & pillows could be more substantial.

Beautiful hotel with all rooms renovated Bed wasn't as soft as I like & pillows could be more substantial.

I really the service and the Front desk was topnotch. Michael helped us check in early in leu of holding our luggage while we were at a convention next door. Food was good. The view of the City from the 14th floor was great and the window box was great fun to people watch . Honestly nothing at this point.

I really the service and the Front desk was topnotch. Michael helped us check in early in leu of holding our luggage while we were at a convention next door. Food was good. The view of the City from the 14th floor was great and the window box was great fun to people watch . Honestly nothing at this point.

Great location, nice rooms.

Workspaces where enjoyable

Very expensi

The staff was very kind and helpful. The room was very clean and comfortable. The location was perfect for the event we were attending at the convention center.

We had an excellent stay, even while the hotel was undergoing construction. The staff took extra care to clearly reroute guests and minimize inconvenience, which we truly appreciated. Our room was neat, updated, and very comfortable. The linens were crisp and felt wonderful. One of the elevators was out of service and for a weekend with a high volume of people, that extra elevator would have been helpful, but wasn't too much of an issue.

We had an excellent stay, even while the hotel was undergoing construction. The staff took extra care to clearly reroute guests and minimize inconvenience, which we truly appreciated. Our room was neat, updated, and very comfortable. The linens were crisp and felt wonderful. One of the elevators was out of service and for a weekend with a high volume of people, that extra elevator would have been helpful, but wasn't too much of an issue.

Very good

Steven was fabulous bringing me up and down floors to the temp room for check in but at $300 a night it was dull & ugly and took forever to check in even tho no line. The room was empty when I got there - No Staff! Then we were given wrong room w a king, not the 2 and ordered and had to leave for wedding without a room. When I got back from wedding there were many pilots checking in and one staff member and again it took forever. The elevators were slow as hundreds of teens were staying for a YMCA convention going up and down but happily not rowdy. It burned me knowing they & pilots likely paid half the price I did. I have stayed at this Sheraton several times before and the bar and choice of food was lacking from those times so I ordered. Nothing and went to bed disappointed. From now my choice will be the Haytt next door. Disappointing to say the least on such a special even I was staying for.

Steven was fabulous bringing me up and down floors to the temp room for check in but at $300 a night it was dull & ugly and took forever to check in even tho no line. The room was empty when I got there - No Staff! Then we were given wrong room w a king, not the 2 and ordered and had to leave for wedding without a room. When I got back from wedding there were many pilots checking in and one staff member and again it took forever. The elevators were slow as hundreds of teens were staying for a YMCA convention going up and down but happily not rowdy. It burned me knowing they & pilots likely paid half the price I did. I have stayed at this Sheraton several times before and the bar and choice of food was lacking from those times so I ordered. Nothing and went to bed disappointed. From now my choice will be the Haytt next door. Disappointing to say the least on such a special even I was staying for.

Rooms were nice and clean, we had a quiet room at the end of the hall. Construction, had to go up to the 2nd floor to use the elevator and 3rd floor for front desk. Stairs were blocked when huge crowds of families just wanted to get up to their rooms asap. We showed up at the hotel around 10am and had to wait in the lobby until I went back to the front desk at 4:00 to get a room. Pool was closed due to construction and I don’t think we knew this ahead of time.

Rooms were nice and clean, we had a quiet room at the end of the hall. Construction, had to go up to the 2nd floor to use the elevator and 3rd floor for front desk. Stairs were blocked when huge crowds of families just wanted to get up to their rooms asap. We showed up at the hotel around 10am and had to wait in the lobby until I went back to the front desk at 4:00 to get a room. Pool was closed due to construction and I don’t think we knew this ahead of time.

Room was well kept. Staff was courteous and welcoming. The location is perfect for exploring midtown.

Room was well kept. Staff was courteous and welcoming. The location is perfect for exploring midtown.

Super friendly, clean and convenient location.

Super friendly, clean and convenient location.

I like the hotel and it's location to activities and other restaurants. I also like that the Sheraton has started remodeling for my next visit. Slow elevator access when there are events nearby, example Youth Band.

I like the hotel and it's location to activities and other restaurants. I also like that the Sheraton has started remodeling for my next visit. Slow elevator access when there are events nearby, example Youth Band.

This hotel is currently under construction. There is dust everywhere, including in the air ducts. Beware if you are sensitive to dust particles.

This hotel is currently under construction. There is dust everywhere, including in the air ducts. Beware if you are sensitive to dust particles.

Very clean, employees are polite and modern facility. It doesn’t include breakfast.

Clean and friendly. Great location.

Clean and friendly. Great location.

It would be great if hotel comes with free breakfast,so easy no need to look for diners around

It would be great if hotel comes with free breakfast,so easy no need to look for diners around

This hotel is a joke. It is undergoing renovation, so there are curtains inside. But let's start from the beginning. If you arrive after midnight, for example, you have to solve a puzzle to get into the hotel. We searched for the entrance for a good 15 minutes. The valet parking staff we asked to show us the entrance couldn't tell us either. So we wandered around like free electrons. At one point, the door that was closed opened because someone was leaving the hotel. We didn't wait, we just slipped inside. Reception? Here's another puzzle. It turns out that the reception is on the 3rd floor and looks like someone built it there yesterday. But this is the four-star Sheraton Grand, so let's not expect too much. When you think that's all the disappointments, there's still breakfast. I had to go into the kitchen to ask the staff where the hell I was supposed to go for breakfast. It turned out to be in some club on the second or third floor. You can't get in. The card doesn't work even though I booked a room with breakfast. There is no staff, and the only way to get in is when someone leaves the club, which, incidentally, is microscopic. Overall, I do not recommend it. Beware of the Sheraton Grand in Sacramento and you have been warned. Everything

I love this hotel and look forward to staying here every time I'm in town on business. The rooms are spotless, and the staff are friendly and welcoming. The rooms are also well insulated so I heard absolutely nothing from the neighboring rooms. I appreciate the quiet and peaceful evironment and the incredibly comfortable beds and pillows, allowing for a very restful sleep.

I love this hotel and look forward to staying here every time I'm in town on business. The rooms are spotless, and the staff are friendly and welcoming. The rooms are also well insulated so I heard absolutely nothing from the neighboring rooms. I appreciate the quiet and peaceful evironment and the incredibly comfortable beds and pillows, allowing for a very restful sleep.

There was no robe available The frigo bar was absolutely 100% empty The place was under construction in renovation and it felt like we were going to a motel instead of actual hotel five star Hotel There was no room service for Food after 10:00 PM I could go on and on about how a place in full renovation should not have charged at the high price of they charged us for the room I’ll definitely not go back and I would ask anyone to check about this hotel before going if they have finished their renovation if all those items have been completed otherwise there are plenty of hotels available in the area that are much better

There was no robe available The frigo bar was absolutely 100% empty The place was under construction in renovation and it felt like we were going to a motel instead of actual hotel five star Hotel There was no room service for Food after 10:00 PM I could go on and on about how a place in full renovation should not have charged at the high price of they charged us for the room I’ll definitely not go back and I would ask anyone to check about this hotel before going if they have finished their renovation if all those items have been completed otherwise there are plenty of hotels available in the area that are much better

The first time. My room was by the elevator and noise was loud. Staff was friendly but you could tell they were uncomfortable with all the construction as well.

The first time. My room was by the elevator and noise was loud. Staff was friendly but you could tell they were uncomfortable with all the construction as well.

Fantastic site , lounge access and the staff were all fantastic, friendly , helpful and great to talk with.

Fantastic site , lounge access and the staff were all fantastic, friendly , helpful and great to talk with.

While a great location, disappointed with amenities due to construction. Our room was spacious but the "barn door" bathroom door doesn’t close completely and inside of door obviously doesn’t get cleaned often as the inside was dirty with soda sprayed all over it. Staff was helpful and very courteous.

While a great location, disappointed with amenities due to construction. Our room was spacious but the "barn door" bathroom door doesn’t close completely and inside of door obviously doesn’t get cleaned often as the inside was dirty with soda sprayed all over it. Staff was helpful and very courteous.

I didnt have breakfast

I didnt have breakfast

Under construction, the shower was the worst I have ever used, felt like taking a shower from a drip.

Under construction, the shower was the worst I have ever used, felt like taking a shower from a drip.

Clean room, friendly staff

Clean room, friendly staff

It was a good experience.

It was a good experience.

Valet was great as well!

Valet was great as well!

Great customer service.

Great customer service.

It was clean, but they were renovating the hotel and it took a half an hour to get my car from valet when checking out of the hotel.

It was clean, but they were renovating the hotel and it took a half an hour to get my car from valet when checking out of the hotel.

there was a problem with the main system which kept many of us from checking in on time we had to wait over 3 hours to get into our room and had an event to attend which made us late for that as well and we were not compensated for anything????

there was a problem with the main system which kept many of us from checking in on time we had to wait over 3 hours to get into our room and had an event to attend which made us late for that as well and we were not compensated for anything????

Great stay.

Great stay.

Stayed in room 2746 on the 13th of September 2025. Checked out on the 14th of September 2025. Four hours after leaving the hotel we realized we left a shoe bag in the closet. NOT LOST, left behind but when we called the hotel, they said policy is to fill out out a lost and found report which is a third party. Gave full description of all items in the shoe bag. but to this date, September 27, 2025, THEY ARE STILL SEARCHING. What happened to the days when someone would go up to the room, grab the bag and hold it at the front desk or in security at the hotel.

Stayed in room 2746 on the 13th of September 2025. Checked out on the 14th of September 2025. Four hours after leaving the hotel we realized we left a shoe bag in the closet. NOT LOST, left behind but when we called the hotel, they said policy is to fill out out a lost and found report which is a third party. Gave full description of all items in the shoe bag. but to this date, September 27, 2025, THEY ARE STILL SEARCHING. What happened to the days when someone would go up to the room, grab the bag and hold it at the front desk or in security at the hotel.

They were under construction so there was no restaurant, no lobby, no normal reception…. The rooms were good, clean and as expected. The gym was very nicely equipped and the pool was a nice short lap style pool.

They were under construction so there was no restaurant, no lobby, no normal reception…. The rooms were good, clean and as expected. The gym was very nicely equipped and the pool was a nice short lap style pool.

No lobby during construction, 14.95 for Wi-Fi

No lobby during construction, 14.95 for Wi-Fi

Grea

Grea

Under construction no bar or restaurant open. Not noted when booked the room

Under construction no bar or restaurant open. Not noted when booked the room

I wish I had known they were remodeling. Other than that, I had a pleasant stay. Staff on all levels were excellent--very professional and friendly.

I wish I had known they were remodeling. Other than that, I had a pleasant stay. Staff on all levels were excellent--very professional and friendly.

Nice hotel, very nice staff, centrally located.

Nice hotel, very nice staff, centrally located.

Very nice hotel, loved the rooms and dekor/furniture.

Very nice hotel, loved the rooms and dekor/furniture.

It was perfect

It was perfect

Good downtown location.

Good downtown location.

Amazing

Amazing

Even though it depends on availability, we arrived early and they were able to accommodate an early check in which help our long day go a lot easier

Even though it depends on availability, we arrived early and they were able to accommodate an early check in which help our long day go a lot easier

The moment we pulled up, all staff that we met were friendly and helpful. The room was clean and I felt safe. The stay was very nice.

The moment we pulled up, all staff that we met were friendly and helpful. The room was clean and I felt safe. The stay was very nice.

It's always nice, Union hotel

It's always nice, Union hotel

Can't beat the convenient location. The rooms are newly remodeled and very clean. We were lucky and got a room with a lovely view. We truly enjoyed our stay. Would stay at The Sheraton Grand again!

Can't beat the convenient location. The rooms are newly remodeled and very clean. We were lucky and got a room with a lovely view. We truly enjoyed our stay. Would stay at The Sheraton Grand again!

Great hotel located in downtown near lots of shopping and food. Everyone was very friendly and attentive to our needs. Will definitely stay here again

Great hotel located in downtown near lots of shopping and food. Everyone was very friendly and attentive to our needs. Will definitely stay here again

Stayed at Sheraton Grand Sacramento for a two day conference. Service was excellent! Comfortable room, dining options, close to the Capitol. Convenient for a pleasant short stay.

Stayed at Sheraton Grand Sacramento for a two day conference. Service was excellent! Comfortable room, dining options, close to the Capitol. Convenient for a pleasant short stay.

Our check in exper

Our check in exper

Stayed here with a family of four for two nights. The location is convenient, but the rooms felt cramped. The breakfast buffet was underwhelming—limited options and not worth the price. Service was basic. Parking was frustrating; valet took 20–30 minutes to retrieve the car, and the area was always crowded. Based on what I heard from fellow travelers, the Hyatt Regency next door offers a better overall experience—more comfort, better value, and smoother service.

Stayed here with a family of four for two nights. The location is convenient, but the rooms felt cramped. The breakfast buffet was underwhelming—limited options and not worth the price. Service was basic. Parking was frustrating; valet took 20–30 minutes to retrieve the car, and the area was always crowded. Based on what I heard from fellow travelers, the Hyatt Regency next door offers a better overall experience—more comfort, better value, and smoother service.

Rooms great, service great, very helpful, and location to convention center was awesome.

Rooms great, service great, very helpful, and location to convention center was awesome.

I recommend

I recommend

Excellent location, room, convenient.

Excellent location, room, convenient.

Amazing experience

Amazing experience

Awesome

Awesome

Comfortable and clean

Comfortable and clean

The room, the hotel decor & upkeep were very nice. The staff was exceptional. The only down side was the bed was made up very poorly & REALLY uncomfortable. The one night we ate at the restaurant we waited over 45 min for our food, with no price break.

The room, the hotel decor & upkeep were very nice. The staff was exceptional. The only down side was the bed was made up very poorly & REALLY uncomfortable. The one night we ate at the restaurant we waited over 45 min for our food, with no price break.

Everything was great the only thing that was missing was no shampoo and body soap

Everything was great the only thing that was missing was no shampoo and body soap

.

.

Expedia advertised a package and charged me $29 extra for amenities it never gave me. Don’t buy the prepaid valet, or the discover Sacramento package as Expedia will just deny they ever took your money and blame the hotels and you for trying to prepay and plan. Expedia will never waste my time again.

Expedia advertised a package and charged me $29 extra for amenities it never gave me. Don’t buy the prepaid valet, or the discover Sacramento package as Expedia will just deny they ever took your money and blame the hotels and you for trying to prepay and plan. Expedia will never waste my time again.

Great check in service and the room I was given was great.

Great check in service and the room I was given was great.

The hotel is wonderful. Nicely kept and good service. They have valet for easy parking if you are staying for more than one night. Around the hotel isn’t quite as clean but that happens in cities.

The hotel is wonderful. Nicely kept and good service. They have valet for easy parking if you are staying for more than one night. Around the hotel isn’t quite as clean but that happens in cities.

Newly renovated rooms, close to everything

Newly renovated rooms, close to everything

Everyone was very helpful

Everyone was very helpful

Close to Amtrak Station. Really good food and open for meals when you get in late. They have a nice bar with nice bartenders, and a restaurant for a really good breakfast. Very impressive large lobby.

Close to Amtrak Station. Really good food and open for meals when you get in late. They have a nice bar with nice bartenders, and a restaurant for a really good breakfast. Very impressive large lobby.

A terrific hotel.

A terrific hotel.

the check in was worse than TSA at an airport, took 45 minutes just to see a clerk to start check in. The Shower would not get even remotely warm, I was forced to take a cold shower in a room that costs $380 a night. Terrible

the check in was worse than TSA at an airport, took 45 minutes just to see a clerk to start check in. The Shower would not get even remotely warm, I was forced to take a cold shower in a room that costs $380 a night. Terrible

Great location! Across the street from convention center! Only thing was that when I called for house keeping to send over a blanket (same with my friends’ suite), they did not come until a second call was made 30-45 minutes later.

Great location! Across the street from convention center! Only thing was that when I called for house keeping to send over a blanket (same with my friends’ suite), they did not come until a second call was made 30-45 minutes later.

Lighting in room is poor. Bathroom lighting is poor especially for women to apply makeup. Bedding and pillows are subpar quality.

Lighting in room is poor. Bathroom lighting is poor especially for women to apply makeup. Bedding and pillows are subpar quality.

We really enjoyed our stay here. Clean and beautiful decorations for Christmas!

We really enjoyed our stay here. Clean and beautiful decorations for Christmas!

Limited staff -there was a 10 min period where there was nobody at the front desk with about 30 people in li e waiting The didn’t have the room I paid for -only a king room left, she asked if I wanted a roll away sent up , I said yes…it never happened

Limited staff -there was a 10 min period where there was nobody at the front desk with about 30 people in li e waiting The didn’t have the room I paid for -only a king room left, she asked if I wanted a roll away sent up , I said yes…it never happened

It was a great experience

It was a great experience

Quiet and easy checkin and valet was amazing.

Quiet and easy checkin and valet was amazing.

Love this place. Everything is in prestine condition.

Love this place. Everything is in prestine condition.

No attached parking structure. Average room.

No attached parking structure. Average room.

Great hotel with excellent service!!

Great hotel with excellent service!!

No further comment

No further comment

AWESOME!!!

AWESOME!!!

Won't be going back, expensive, additional charges for everything, just not worth it anymore.

Won't be going back, expensive, additional charges for everything, just not worth it anymore.

Construction happening at hotel and very noisy. Staff at Valet and Room service were underwhelming.

Construction happening at hotel and very noisy. Staff at Valet and Room service were underwhelming.

This could have been a nice stay if sleeping were possible.

This could have been a nice stay if sleeping were possible.

I booked through Expedia and was asked to use my personal credit for incidentals. When I got home from my trip, my company card and personal card were both charged for the rate. It was an obvious mistake by the hotel but it took me three hours to get refunded. I’m scheduled to go back, but I will never stay at this hotel ever again

I booked through Expedia and was asked to use my personal credit for incidentals. When I got home from my trip, my company card and personal card were both charged for the rate. It was an obvious mistake by the hotel but it took me three hours to get refunded. I’m scheduled to go back, but I will never stay at this hotel ever again

It’s an urban setting downtown and very busy. Homeless are quite at home around there.

It’s an urban setting downtown and very busy. Homeless are quite at home around there.

Excellent overall service and everything we needed was within three blocks of our location. Great stay!

Excellent overall service and everything we needed was within three blocks of our location. Great stay!

A

A

Love the property for fitness, cleanliness and convenience to the restaurants and music circus. The garage across the street should be more reasonable.

Love the property for fitness, cleanliness and convenience to the restaurants and music circus. The garage across the street should be more reasonable.

Close to convention center

Close to convention center

Everything good except during the conference I attended -- hotel needs to get a lot quicker on replacing coffee and hot water when they run out.

Everything good except during the conference I attended -- hotel needs to get a lot quicker on replacing coffee and hot water when they run out.

Michael at check in was excellent

Michael at check in was excellent

Only a few blocks from Golden 1. Perfect to walk to our concert

Only a few blocks from Golden 1. Perfect to walk to our concert

The beds are not Queen so an adult and only a small child could barely fit in them. Not for families.

The beds are not Queen so an adult and only a small child could barely fit in them. Not for families.

Purchased breakfast but mishap in times and on mother’s day had no breakfast options at 10 am. Very disappointing.

Purchased breakfast but mishap in times and on mother’s day had no breakfast options at 10 am. Very disappointing.

Launch club room had no milk or coffee not to mention food. In restaurant we had to wait 45 min for dish to arrive so we left before it could be served. We had commitments that were time sensitive . Pool was under construction and it was 91F outside

Launch club room had no milk or coffee not to mention food. In restaurant we had to wait 45 min for dish to arrive so we left before it could be served. We had commitments that were time sensitive . Pool was under construction and it was 91F outside

The happy hour offerings were limited to egg rolls, a cheese board, water, and soft drinks, lacking the typical wine and beer selection expected at happy hours. Breakfast comprised premade hot plates; while the yogurt and fruit were satisfactory, a comparable experience could have been had at a Quality Inn for less. For a $500 price tag, the overall experience left much to be desired. The staff were very nice and attentive however I won’t stay here again with that price tag.

The happy hour offerings were limited to egg rolls, a cheese board, water, and soft drinks, lacking the typical wine and beer selection expected at happy hours. Breakfast comprised premade hot plates; while the yogurt and fruit were satisfactory, a comparable experience could have been had at a Quality Inn for less. For a $500 price tag, the overall experience left much to be desired. The staff were very nice and attentive however I won’t stay here again with that price tag.

The happy hour offerings were limited to egg rolls, a cheese board, water, and soft drinks, lacking the typical wine and beer selection expected at happy hours. Breakfast comprised premade hot plates; while the yogurt and fruit were satisfactory, a comparable experience could have been had at a Quality Inn for less. For a $500 price tag, the overall experience left much to be desired. The staff were very nice and attentive however I won’t stay here again with that price tag.

The happy hour offerings were limited to egg rolls, a cheese board, water, and soft drinks, lacking the typical wine and beer selection expected at happy hours. Breakfast comprised premade hot plates; while the yogurt and fruit were satisfactory, a comparable experience could have been had at a Quality Inn for less. For a $500 price tag, the overall experience left much to be desired. The staff were very nice and attentive however I won’t stay here again with that price tag.

Close to the DOCO and plenty of restaurants as well as old Sacramento. Nice, clean, hotel with a great staff.

Close to the DOCO and plenty of restaurants as well as old Sacramento. Nice, clean, hotel with a great staff.

Pretty old and dirty. Not worth price. The neighborhood is grosssss

Pretty old and dirty. Not worth price. The neighborhood is grosssss

Nice hotel. Front desk charged us for valet parking when it was included. Called front desk to remedy.

Nice hotel. Front desk charged us for valet parking when it was included. Called front desk to remedy.

The valet parking does not guarantee your car is safe while parked. We were worried all night. Our car was ok thank goodness.

The valet parking does not guarantee your car is safe while parked. We were worried all night. Our car was ok thank goodness.

Hotel is fine. Room is a bit outdated

Hotel is fine. Room is a bit outdated

Did not like having to pay $30 to park, pool was empty--should have been told about this at check in. Tried to get room close to my son's (he checked in at same time), that didn't work either, my room on 19 th floor and his on the 6 th.

The shower in the room had no soap in dispensers. And also, parking is across the street in a garage that charges $25 per night. I love the location of the hotel for restaurants, breweries and concert venues.

Jessica at the bar was great!!

Good location if you are doing something downtown. They do an excellent job keeping up the property as it is a large footprint.

For the price the room was a bit small and did not have the requested walk-in shower.

Absolutely wonderful

Loved the property and service.

Super friendly people

The front desk service was friendly and fast, and both check-in and check-out was very smooth and easy. Our room was on the 13th floor and fairly spacious. It was in good condition, but all the fixtures, furniture, and finishes were tired. Everything was functional and clean so no complaints at all, but maybe a refresh is due soon. If you're staying in downtown Sacramento I would recommend the Grand Sheraton, and I'd stay here again.

Nice room to stay for a work event. Didn’t like that the bedding was all separate layers of sheets, rather than duvet with cover. Got bunched up in the night. But other than that, a great stay.

We always stay here when attending live theater at the Performing Arts Center across the street and it never disappoints. The service at checkin is polite and efficient. Valet parking and luggage handling were a godsend. Dinner in the Public Market Bar was tasty and fast. The bed was super comfortable. The room quiet. A great stay.

Everything was good nice staff and clean rooms

Very quiet, beautiful and clean

A convenient hotel for downtown Sacramento, close to the Capitol buildings. Parking will cost $30 per day and is a short walk across the street. Clean room, and on the 24th floor it was nice and quiet. No morning breakfast though.

Extremely overpriced for a very average room. The room was comparable to a Holiday Inn Express but we paid a luxury hotel rate! We selected this hotel because of the proximity to downtown restaurants and attractions. If we had to do it again we would rent a car and drive into the downtown area. Our rooms were VERY overpriced. In addition, the area surrounding the hotel felt very unsafe after dark.

This trip was a quick weekend trip to the PBR in Sacramento, CA. The hotel staff and hotel it self was clean and amazing. The only suggestion I would make is replace the pillow with more firm pillows. I had 2 pillows and it seemed as if I was as laying flat on the bed. Other than that I really enjoyed the stay.

Water pressure was very low.

Love it will stay again, best thing was the female front desks people and a make waiter at night, he was tipped well because he was amazing, I really mean it.

I enjoyed my room on the 6th floor of this hotel, very pleasant room design. The main lobby feels pleasant and welcoming. Easy acces to good restaurants and downtown touristic places like the Capitol, the Stanford Mansion and the main cathedral.

Nice place, I found it a noisy at night. Which made it difficult to sleep

and the location . Very close to convention center . Staffs very nice .The place is in downtown which is so convenient . AYCE Breakfast was great

I booked a king size bed and they gave me queen size bed because I’m not a member of marriott bonvoy.

Our room was simple, clean, and very quiet. The bed was comfortable. The employees very welcoming and were able to answer any questions. The restaurant was excellent.

It was a beautiful hotel

dd

Staff was knowledgeable about the area

The staff environment

Outstanding property but some sketchy areas nearby.

The staff was so great. Especially during breakfast