Ramada by Wyndham Sacramento

No estoy de contestar

This property is very run down and not well maintained. There is no central air conditioning in the public areas of the property despite it being hot outside. Air conditioning via fan vent in the rooms worked but did not keep the rooms cool. Breakfast area was dingy with few tables, few food offerings and the room for eating was poorly cleaned. The pool area was surprisingly nice and pleasant considering the condition of the rest of the property and was the only very positive thing about our stay. Very overpriced for the condition of the property.

The AC is useless. Super hot my room

If you're looking for a quick stay, it's fine. But the room and property need some TLC.

Disappointing

Bad

Please, I ask you to read this post. I’ll start with the receptionist: she was constantly on the phone speaking in her own language and never even looked our way—except to ask for payment. After we checked in, she gave us the key to a room on the third floor; we went in, and everything was horrible. The room was filthy—truly disgusting. I didn't stay it took me a second walking in and right back out. Please think twice about this hotel. I do *not* recommend it; the place is awful. I’d even se some kind of prost*** there. The parking lot is terrible, and there are many homeless people around. Please don't stay here; it’s not worth it. Horrible place!!

I stay there quiet a bit. Always a good experience Pool not open

The check in was, fast and easy the hotel and room was clean. Kids liked the waffles for breakfast. Wish there was a coffee maker in the room. Overall a good experience and we would stay there again if in the area

Room appeared dirty. No has cleaned or vacuumed behind the furniture. The tub was gross. I put a towel at the bottom to stand on. The drain was just a hole. The phone, blow dryer and iron did not function correctly. The ironing board fell while I was using it. I thought I was going to a. WYNDHAM location, however I didn't know they were linked to this type of facility. I was very disappointed.

There’s nothing to like It’s dirty it doesn’t look like a hotel it’s more a like a motel it smells bad inside and outside there’s is cigarette smell in the lobby, hallways elevator and the rooms are worst. I checked in and walked out

The sheets were clean and shower was hot but this place is grimy.

There was a balcony. The room was so hot and took forever to cool down. It was "clean" but not really clean. Definitely would not stay here again. Even the lobby was dirty.

Everything

Pleasant

There’s nothing unique about this property. It was dirty. I was on the toilet having a peaceful morning coffee there it was a cockroach came across my foot. There was gaps between the door. I could see the light the drapes had burn holes in it so did the blanket I can go on. I wouldn’t recommend this place at all and I stayed at a lot of hotels. In the disgusting shower that ran all night. And I already switched rooms the same since sincerely wrong

it is an old hotel but at least the hotel should be well kept, maintained and clean.. when we entered the room.we stayed in room 146. the bathroom has a lot of grimes. the carpet wasnt vacuumed well. there was a dead insect/bug in the bathroom. there was a problem woth plumbing. the tub was draining very slow. free breakfast but few choices otherwise thankful for free breakfast. parking was also free and big. only concern was the parking at the back feels unsafe for the people staying on the first floor. it has no railing for protection so God forbid a reckless driver accidentally hit the gas pedal instead of the brake the car would easily ram the wall of the hotel and cause injury to the people staying in that room.

Horrible don’t plan to come here

Exceptional

Room did not have iron or ironing board, had to go to the front desk to get one. What else nobody came and cleaned our room we didn’t have. We only had one one roll of toilet paper and there was a lot of noise and a lot. A lot of noise after midnight just very discouraged and not happy we will not return.

None We booked a room on Friday for our stay the Front desk lady was so occupied in a call with her boyfriend and did not even bother to professionally handle the customers and continuously kept talking on the call and kept us all waiting, The rooms were filled with weed smell, there was no point in taking non-smoking room, the AC was not working and were moved to two different rooms. The facility is very ill managed and unhygienic. The Janitor was sweet and greeted all of us with smile, but we were disappointed to see that the Janitor was moping the floor and also managing the breakfast food section which made me feel very unhygienic. The hotel seems very rustic and old. It needs major renovation. I am not coming back here for sure!

She indicated that that I did not tell her I needed that type of room. It was the option chosen on the web site. My room was switched to a room on the first floor. It was not an accessible room. It was the best they could do. When I arrived in the room, there was a heavy bleach smell. Sliding glass door worked well. However, the screen was half off and would not slide. TV was extremely small. There as not ventilation working in the bathroom. The vent cover was not attached to the wall. Paint droppings were on the floor. Turning on the shower was challenging. You had to adjust a piece under the spout. There as a confusing picture if you could make it out. Toilet was too close to the tub. Poor tile job. Tissue dispenser was missing a box of tissue. No hangers in the closet. Bag on both garbage cans were tied on so tight that you had to force any trach down and that would tear the bag. Pool was closed. Staff did not know why. Nice pictures on the web site of the pool. Breakfast was bare minimum. Entry/Exit was through main lobby. All the other access doors were marked "Emergency Exit". When I was leaving, a staff member came out one of the doors. I ask why the alarm didn't sound. I was told the alarms are not connected to the doors. I will not be staying at this location again, nor recommend.

Very good

The pool was closed

The pool was closed

Breakfast was a joke…waffle maker, some bread and bagels along with watered down milk and OJ. Go in hungry and leave hungrier. Bump into a prostitute at the elevator on your way back to your room. This should be a pay by the hour hotel. For $100/night, I expected a lot more.

It was okay. The night clerk did not know where our room was. No guides posted to help us locate it. We had to ask for towels, hand towels and wash cloths. For a room reserved for 2 people, these were only provided for one person. No ice machine on the 1st floor where our room was. Had to go up to the 3rd floor for ice. The pool was closed for cleaning, so no swimming. I had specifically booked a hotel with a pool. The breakfast provided was excellent. The pool was closed for cleaning. We stayed 4 nites in a hotel I had specifically booked for having a pool.

Poor

Exceptional

It was okay. The night clerk did not know where our room was. No guides posted to help us locate it. We had to ask for towels, hand towels and wash cloths. For a room reserved for 2 people, these were only provided for one person. No ice machine on the 1st floor where our room was. Had to go up to the 3rd floor for ice. The pool was closed for cleaning, so no swimming. I had specifically booked a hotel with a pool. The breakfast provided was excellent. The pool was closed for cleaning. We stayed 4 nites in a hotel I had specifically booked for having a pool.

The second night was the worst which was not entirely the hotels fault. It started at 10pm, our next door neighbors arrived for a birthday party with loud music and louder voices. At 12am they left ,we heard them outside and then they returned with more people at 3am then the party real started and lasted to 6. How no one notice all the people coming in on all the cameras. Someone had jammed open the ice maker so there was a pile of ice.Call down to the front office but no one picked up the phone. Ramada was one of the best hotel at one time but now not so most. The price was right so I understand why people go there but it would be worth it to buy for someplace else I know I will from now on.

Great night sleep 😴 Great service.

The room was okay. The property needs a major upgrade. I wouldn’t stay there again, but it was the only thing available on this busy Memorial Day weekend.

Saw a roach in the hallways.

The room was terrible: it was full of cockroaches so disgusting my husband went to the bathroom at midnight and found cockroaches everywhere, cockroaches on the bed, night stands, on the little sofa, we couldn’t sleep after we noticed. This hotel needs a pet control urgently.

I got to the desk to check in and the attendant wasn’t even there to check me in… the site says 24 hr check in.

Exceptional

La bañera no servía, no estaba completamente limpia la habitación y el área está horrible.

everything

still waiting on my deposite on7í999

Breakfast was delicious food was always stocked. Staff was lacking and helpfulness but always available.

You get what you pay for. Opon a

Huge room great staff, food first Lol. The front desk has a very good PR and understand the importance of Ct relation that have positive impact to the business. Cheers!!!!

We had 3 adults in our party but were only given 2 bath towels, one wash cloth, one hand towel and no bath mat. The thermostat was not working in our room. The coffee pot had to be moved into the bedroom from its regular location as there was no outlet to plug it in.

Yes the breakfast was fresh and they had to keep brining out food because they were running out. The room was clean

Yes

Quiet place but not the lobby need some cleaning and lighting

Two people in front of me at check in were complaining and asking for refunds. Weird vibe. Staff was nice but ill not return to this property.

This was not a good experience for my family and myself , to begin with u were greeted by swarm of flies entering the lobby , the check in was fast , we were never notified that the air conditioner was not working at all which was terrible , hot and stuffy after a long drive from Los Angeles , we were told after the fact , also the tub was dirty as if it hadn’t been cleaned in months there was dirt streaks all over the tub , I would never stay here again , we were offered a fan after complaining about the ac , and they actually said do you want a heater or a fan ? Not sure if they were being funny ? The ac filter looked like it hadn’t been changed in years , I never leave reviews but this was by far one of the worsts stays ever , not to mention the tiny blurry tv but I could look past that , I hope they make some changes to make better experiences for there guests!!!!

My shower didn't work and they didn't have anybody to come out and look at it until morning

There was no heat in the room and the original room was dirty

This place smelled like an old casino, carpets and walls stained with old stale cigarette smells. Part of our counter was missing, there were blown out outlets that were not usable. Constant noice and parking lot activity from hotel residents throughout the night. Front staff was unprofessional and rude. I’d stay away from here at all cost. We had two nights booked, but only ended up staying one and stayed elsewhere for the last night.

The room the carpet was dirty.I had no coffee for the morning.There were no tissues in there.And I felt very unsafe at that hotel.

The county clerk wouldn't accept our reservation because it wasn't in her computer had to sleep in my car even though I showed her the reservation gave her the number and even called support still didn't get fixed

Room/bathroom and everything was clean, place had security which made the trip feel safe, breakfast was good, pool very wasn’t clean.

Customer service was really nice

Everything good

Bad staff support

-no heat and the room never got over 65 degrees. -Outlets didn’t work

The common areas of the hotel are in rundown condition. My room was in great condition but so cold that we had to be provided with a space heater. I would not recommend this hotel to friends or family.

N/a

the room was cold, the room key was only for one day so every day i had to go back to the lobby to rerun the room key, every day when i got back to the hotel i had to go to the lobby to do the room key.

There was no heat IN THE ENTIRE BUILDING and they were handing out space heaters to everyone. They did not make us aware when we checked in and don’t want to refund the night we stayed there. Finally, the carpets and BR floors were sticky and there was some kind of white crusty splotch on the extra blanket they gave us when we told them we were freezing. If it had been earlier when we got into town we’d have left immediately but we stayed the night and checked out in the morning. You should not carry this hotel among your options, especially if you have no ability to force them to reimburse us for a night at a hotel that I plan to report to the fire marshal and dept of health when I get home.

After traveling for 3.5 hrs and reaching at 9:30, we need to wait for another 40 mins to get the room check-in done as they have only one person and the person was away on break. The rooms were cold , as they don't have heater or ac. They provided a portable one, but that didn't help much. The carpet floor in the room felt damp when walked. Also there was a peculiar smell of dampness and smoke, in the hotel hallways , room and lobby. For such poor quality, the price was quite high. When I checked directly, the price was $90 for 2 queen bed whereas through hotel.com, the base price was $110+ , which doesn't make any sense. This is not at all a good experience stay.

The room does NOT have a heating facility and I thought it was centralized heating before went to sleep. In middle of the night, I felt so cold that I got up to ask help at the front desk, who was “well prepared” to lend me a portable heater! I am writing this at 2:20am

The Hotel heat wasnt working so they gave us space heaters that didnt quite warm the room up the circuit breaker went out the room wasn't equipped with toilet paper my husband has low blood so he is always cold so he didnt enjoy his self at all..

When you enter the lobby its smells like moldy rug, we wer informed that there is no heater in the room but the staff gave us a stand heater,then the electric power in our room went off & it takes ages before a staff to attend, stinky moldy room in the 4th floor, no hot chocolate cocoa for continental breakfast, no egg or any yougurt , they only have cereals, coffee & tea.

This was the Worse experience i had the room was cold. They did not have heaters the staff wa not helpful. The elevators smelled bad an made alot of noise. Im never going back

The heaters are broken! The people are rude and no accommodations to having no heaters.

This hotel should be close for business. They had no heat in the hold building. They gave the customers a small heater to warm a large room. Due to everyone using the small heaters it caused a power outage all night. I asked for an extra blanket which never got delivered. I checked out the next day and was charged for two days I have not received my refund. I have called and emailed the manager many times with no help. The breakfast was not presented as delivered on line. No hot breakfast the waffle maker was not available. No eggs, no sausage bacon no toaster for the bread no milk. I just want my refund. I would appreciate a voucher for a free stay in the future at another hotel.

There was no heat in the room and no sheets for the sofa bed. We had to wait 3 hours for the sheets, and no one fixed the heat even though they promised they would.

It's December and there was no heat. A space heater was provided but it wasn't enough for me. Nice bed, fluffy pillows, fluffy towels, friendly staff.

This lack of action reflects very poorly on Expedia. Will continue to use them because this is only really bad experience i've had with them but so far poor response.

The room was incredibly cold, and there wasn't even regular drinking water. There was a glassed-in balcony, but there was a harsh draft. Another thing I didn't like was that I paid for the room and when I arrived they started asking me to pay a $100 deposit, which was even more than the amount I paid for a night at the hotel.

The staffs are not friendly

Do not stay here! There’s no heat for freezing nights. It’s filthy. People are screaming in the parking lot. Employees are awful. Stay away!

Clean room and quiet

Did not have toilet paper the front lady was rude.

It was a pleasant stY

Gfg

The facility is pretty run-down in general (not that things are broken, but it could use an update), but our room was surprisingly nice - clean, bright, with a nice balcony and view of the pool.

They moved me to another room. No heat, just a fan that blew cold air. For breakfast there was no milk for the cereal. Not a great place to stay.

Front desk staff rude and wouldn’t stop texting when I asked her questions.

Nobody was there to check in. Had to wait an hour before anybody showed up.

Staff was not hospitable. A smile and a greeting go a long way.

Very very basic. Only stay here if it is the only place that fits your budget and you need to be in this location for some other convenience. I can’t think of a reasons why I wouldn’t pay more to stay somewhere else. But if you are feeling “adventurous” or danger is your middle name, try it out.

The front desk moved us in a room 2 doors down after we expressed our concerns for the condition of the first room. She let us know house keeping had gone home for the night (no night staff here other than front desk). This one appeared cleaner. Water runs hot, mini fridge worked, tv is anchored to the counter and had a rainbow line down the middle of it. Decided against trying their breakfast after my friends staying just next door to us found cockroaches in their room.

nice location, but need remodle the whole building.

Im on the 4th floor, and i hate how everytime i leave my room in the morning and come back in the evening. My card isnt working, and i had to come back down to 1st floor, and ask everytime to get my card working again!!! My 3rd attempt, i went and talk with the staff at the counter, afetr she fix and i explain that it's my 3 time coming to get my card fix, and also told them that I'm on the 4th floor and I dont want to waste time coming back and forth. She kindly said "Sorry" and told me that my card will be working until the day i check out! And guess what, the very next day, same problem again!! SMH!!!

Yes

Great location, but some shady characters in and around the facility. Still would stay, but then again I travel solo.

All good , no complaints

.

Staffs are really helpful.

Safe enough

Great

Property, parking lot,and pool were dirty. The carpets were hideously soiled. The room was for two occupants but we were shorted and wash cloth,,the shower curtain was torn and we had only one hanger in the closet. The drapes were stained and there was sticky stuff dripping down the back of the upholstered chair.

The room... no cups, no shampoo... little things but kinda made a big difference. The bed was quite comfy. No A/C ?!?!?!?! The fan was super loud, and it barely cooled the room down to a bearable temp. Why no A/C ?? The fan in the bathroom did not work. The intake and outvent were caked with dust like they hadn't been cleaned in years. I get that this isn't a 5 star hotel, but it really was well below what I expected.

To many homeless in the area and in the property, building is old and dirty and it had to many long term residents with to many dogs in the property

Nothing!!

Hot weather and no AC

This neighborhood is not good but if you just staying in your room it’s good

Carpets are old, recommend people to wear slippers in the room. The hallway on the first floor smell like throw up. Outside had a lot of homeless homeless people in parking lot during the day.

THIS IS THE WORST HOTEL I'VE BEEN IN EVER!!! DIRTY, CUSTOMER SERVICE TERRIBLE!!! NO AC!!! WISH I GOT MY MONEY BACK!!! NOW LOOKING AT REVIEWS I DON’T KNOW HOW EXPEDIA HAS THIS HOTEL AS ONE OF OUR CHOICES!!😡😡😡

The rooms were not bad nice and neat also the bathrooms were clean and the area was good not so bad i really like the place i will book again if i ever need some where to stay

bad smell; old building and carpet. toilet seat broken; homeless sleeping in the parking lot; long check in and check out. front desk had to have someone check my room before they gave me my $100 deposit back. Front desk "B" was rude. Online amenities stated there were a restaurant on site but there wasn't. Unsafe area

homeless drug addicts and prostitution in Parking lot....hallways smelled like weed...Sacramento atea is a dump....its sad

It was a zoo!

Place looks and smell really old and dirty

There were homeless people walking around the building, front desk was not available at check-in. There was a hooker walking the halls.

Nice swimming pool

There were roaches

It was not what we expected. It was very comfortable and the staff was extremely helpful. I would recommend to anyone looking for a nice place to stay.

When we got to the hotel it smelled horrible. The walkways and walls were filthy, the elevator was so dirty my kids didn't want to go in it. Our room was tidy but not sanitary by any means. Again, fingerprints and food all over the walls, the remote was covered in gunk so badly the buttons got stuck. Dont get me started on the bathrooms. I took my kids to the pool where the underwater flood light for the pool was hanging out of its socket. Unsupervised children were asking me to teach them how to dive and screaming for attention (which I gave to them because it was no fault of their own.) I tried to get my kids snacks and drinks from the gift shop but they wouldn't charge it to my room or allow me to pay with my card and I had no cash on me so I had to put everything back because I couldn't leave my kids alone in the pool are. We left for a while and returned to the room nextdoor blasting music so loud it sounded like the speaker was in our hotel room. We could hear an extremely ghetto couple screaming profanities across the hall. The next morning we woke to the neighboring hotel blasting rap music again! My family and I left to get food and when we returned our room keys no longer worked and had to take the elevator 3 stories down to have them fixed. That evening a man in regular clothes knocks on our door claiming we ardered towels and sheets, we did not. He had no cart, no name tag, no uniform so we sent him away without opening the door. I will not be staying here again!

Not very clean, breakfast is very bad, customer service is horrible.

The room was so dirty, smelled bad. The service was bad and the room key did not work

P00l

Very ghetto location, roaches in the room, smelled bad, shower water ran all over the bathroom, hair dryer broken, only one trash can in room, no coffe cups or plastic cups in room, not enough towels, parking lot and grounds look like a trash dump.

The staff was beyond helpful and friendly, although the room was not to basic health standards.Very difficult to get in touch with management about a refund.

To top that off the curtains were filled with yellow stains and the room smelled like urine I would not recommend staying with family specifically small children because you can’t heat up anything

This is in a bad area and the lobby was dirty and sticky, had signs up but nobody cleaned it for over 24hrs. Our pull out bed frame legs were broken and unusable (let office know). The suite we got was for 6 persons, 2 people had to use the lounge couches inside the room to sleep (kid sized). Breakfast was standard waffle makers, bread, bagels, and cereal so we went to MCD for protein, Parking was great.

The room was nothing like the pictures. We paid for a small suite with sofa bed. Sofa bed was broken and front desk solution was to offer more bedding and pull mattress to the floor. The restrooms were dirty and smelled of mildew and tub had hair in it. Toilet leaked. The room was a non smoking room and it reeked of smoke. Never staying there again. For it to have the Wyndham name is embarassing.

The prpperty was beat up. Theres lots of rift raft there. Didnt feel safe. Appeared to have drug activity. It was the only avail horel near by. Everything booked. I was with my grandkids and didnt feel safe. I wouldn't go back.

The worse hotel experience i ever had. I could go there, but you get the picture. Dont Book Here! Trust Me!

We were in town for a weekend family reunion. It was a sweltering Sacramento summer day, we arrived to a rude front desk lady who seemed like she had better things to do…. Looking back as I write this and think about how my husband and I arrived in separate cars…how I gave her my ID but His credit card, and their other clientele during my stay she probably thought I was a lady of the night…anyway back to the review. She was rude even if I was a lady of the night. I’m a customer. So then we go to the room, the rooms are numbered all out of order we get a little lost, its hot AF..so we get to the room and the ac blows hot air, maintenance guy comes but it doesn’t get cooler than 75 degrees all weekend. Brush our teeth, Sink wouldn’t drain maintenance comes takes apart the drain stopper and leaves it all torn apart but it does now drain. We start to get ready and realize the Outlet in the bathroom didn’t work. Maintenance comes again, says he can’t fix it. Outside we saw an entire rat family living in a bush, I found a cockroach in the bathroom and The Hallways smelled like weed. They do get 3”2 stars though for security. My nephew left my car door wide open for over 3 hours while we swam and no one stole anything. Oh and the pool was dirty. But it was 200 degrees outside so the pool was nice.

I recently stayed at the Ramada in Sacramento and wouldn’t recommend it. The hotel is outdated and not well-maintained. My room wasn’t clean—there was hair on the towels, which was really off-putting. On top of that, there’s no streaming service available, which is surprising given how common it is nowadays. The store they have on-site was a nice convenience, but the constant surveillance was uncomfortable. There are cameras everywhere, and it felt like every move was being monitored. At one point, I noticed a woman just staring at the camera monitors, which made the whole experience feel invasive. The staff were okay, but overall, this hotel didn’t meet my expectations. I won’t be staying here again.

Staff was unavailable and unfriendly

The building is old.

The shower didnt work right and the sink was leaking

Was unhappy that they asked for a $100 deposit from all guests (I assume I didn't look unsavory?). This was not disclosed when I made and prepaid the reservation. If they disclosed, they'd lose business. It leaves one in a 'my way or the highwat' position. Apparently they've had problems. That also made me uneasy, but gave them my corportae Amex card. I gave 3 Stars, but would have made it 4 Stars without the deposit nonsense. The people running the motel are trying to have a nice place and generally speaking, they have succeeded.

worst experience ever.first, we were double charged ( no refunds) we had no wash cloths for bathing. this is not their fault, i guess, but we had a neighbor that got real loud yelling at 3 a.m. which was heard through an adjoining room door. when we returned from a hard and long day of work for our second day, first, the key did not work, and i had to go back to the front desk and wait for them to verify who i was and reprocess a key. when we entered the room the bed was not made and no clean towels. we are an elderly couple who just wanted to sleep, but i am sure a lot of customers would not want to sleep in a bed that had not been changed from the night before. i had to go back to the desk to request clean towels. they said they would be delivered, which took an hour and a half,at 11:30 p.m., and a phone call on my cell, since the room phone did not work. i have had better experiences at budget hotels, and expected a much better stay at a ramada and windham.

The place is outdated dirty the pictures on the site are not accurate carpet dirty sofas dirty person sleeping in the lobby

We had a wonderful time!!

Mal servicio mal olor

Room was dirty. Ants all over the window. Bed sheets smelled. Toom had a gross odor.

Tha clerk gave me key to wrong room on 3rd floor at the end of the hall. I walk with bag and cane back down, I was already tired. I got new room on 1st end of hall. Key wouldn't work. I called desk. I didn't want to walk again. Someone came with key. Breakfast was ok. Gym was not. Broken weight machine. I did ride stationary bike. There was no food in walking distance.

Worst stay! We were greeted by someone being stuffed in a cop car in the parking lot. The room was disgusting. Bathroom looked like it had never been cleaned. We were told there was only one entrance only to find out the back door was propped open in the back letting in tweakers who later found our door to knock on. Very noisy. Also found out that this hotel is "known" for criminal activity. Wish that would have been in the reviews before I had booked. Ended up canceling our 2nd night and no refund was awarded. By far the worst hotel we have ever stayed at.

Some dude tried to break into my room, called the front desk and explained, they said they sent security, turns out they don’t have security

Place not properly maintained and looks shady. Not at all recommended to stay with family

Its Horrible, Wifi never connect , AC wont work, Windows are not closing , dirty place

AVOID AT ALL COSTS!! THIS PLACE IS FILTY, LOUD, POORLY MANAGED. MY ROOM HAD A COFFEE MAKER BUT NO CUPS, FILTHY WINDOWS, FILTHY CARPET, TWO BATH TOWELS, NO FLOOR MAT OR TOWEL IN THE BATHROOM (SLIPPERY), NOISY PEOPLE IN ROOMS, THE NEIGHBORHOOD IS FILLED WITH HOMELESS, THE PARKING LOT HAD DRIFTERS AND HOMELESS WANDERING AROUND. THE CHECK IN DESK BEHIND GLASS FOR SAFETY...HORRIBLE, THEIR PICTURES ARE DECEIVING. STAY AWAY ITS NOT WORTH THE PRICE AND DRAMA. AVOID.

To dirty

Wasn’t bad or great

My room was clean and I got to my room with no issues. Parking was available, and the property is clean and neat. There’s a little mini mart inside for the guests as well as breakfast dining

Disappointing. The bathroom floor, tub and tile looked dirty so we didn’t even use the tub to take a shower. To be fair, the bed and linens were fine.

Generously sized room.

Our family of 6 showed up and found the room not only completly filthy/disgusting but the fold out couch would fold out. When I called to ask for help with the fold out bed, I was told that the couch is broken and doesn’t fold out. She said "we ordered new ones a while ago but I don't teally know how long it will take for them to get here. Obviously, not tonight." Her solution was to send sheets up so the 2 teenagers could share the love seat size couch. Then she said I could email the manager for other solutions. This was at 11:15pm. It is clear that when I booked the room advertised for 6, they KNEW it wouldn't actually fit 6. The floor was far too filthy to sleep on. We were told there would be no refund but we left anyway and found a new hotel at 11:30pm. **I would add pictures but the app wont let me**

I didn’t want a motel. I was looking for somewhere for my wife and I to stay the night. Unfortunately I booked online. Which was fairly easy, I appreciate that. Once we got there it was very ghetto. Prostitutes very visible. Druggies slumped over against the building. Inside the “hotel” smelled terrible. My room smelled. I nor my wife dared shower in the room. Loud atmosphere. It’s a cool place if you’re looking to get it on . Just don’t bring your family there.

Parking was impossible due to the party in the parking lot. Was followed into the hotel by some man which scared my kids. 2am in the morning there was a race in the hallway. Was running down the hallway for a good 30 mins. Never again.

There was almost no food at the free breakfast. A few bagels and some cereal but no milk. The fridge was completely empty. No milk, no yogurt, no hard boiled eggs. Even the cream cheese packets were left sitting out on the counter. I found a duffle bag in the closet of our room that had been left by previous tenant. To top it off, the sheriff came knocking on the room next to mine in the middle of the night and arrested the three tenants.

The property old, room's shower broken, old furniture smells, rude staff

We arrived and was advised that we had to wait in the lobby for 45 minutes because the clerk was on a lunch break. When she finally returned to the desk was very rude. The room was super dirty and there were bugs/roaches crawling on the curtains. Me and my guest both have bite marks on our arms, legs and back. Lots of prostitutes in the area one even had an argument with someone who worked at the hotel on 4/24 very unprofessional.

Very dated, rooms are not clean, no ac, tv picture is going out, restroom could be cleaner, cigarette butts behind the headboard

room without air conditioning. They don't change towels every morning.

Don’t stay here. Worst place I’ve ever stayed. I left early because it was so gross

The room was filthy, the room smelled to urine, the walls dirty, the carpeting sticky, probably the worst hotel I've ever stayed in, fot the price and the quality it's way to expensive

Un lugar sucio y apestoso a pescado podrido

The customer service is horrible! Our key card

Great quit

Room dirty. Carpet dirty and not vacuumed. No amenities - no soap or shampoo. Security sat in chair in lobby

All the staff are good, especially Zainab. The room cleaning is good.

I was not happy with our stay. The images and other reviews made me feel like this was going to be a good pick for our family fun weekend. Unfortunately, it was in a bad neighborhood. We were worried about our car all night. The parking lot had trash everywhere. People doing unspeakable things in a fogged up car, and others crowded around and open car door looking like drug deals. Flies all in the lobby when we walked in. Took 4 times and multiple hours to get the pillows and blankets for the pullout couch bed for our son. The bathrooms in the suite looked like they have never been cleaned. Definitely not worth the price and do not recommend. Little mart in store had nothing but water and condoms. Felt like it was a hotel you take your mistress too, but not your family. Security SUV on site but never saw a person looking after the place.

My husband and l were not happy. We came from out of town and we were there for approximately 10 mins. The hotel did not seem safe. It looked like people actually LIVED in the hotel. They gave us a non working key on the 3rd floor, had to go back down to lobby to get a new one. When we got to our room the fan was broken and extremely loud to begin with. The one chair in the room was broken. It had an awful smell through out the halls and in the room! There was a coffee maker in the room but NO CUPS OR COFFEE POT! NO ice bucket, the fridge and freezer was not working. For $20 bucks more we booked another hotel that was in better shape and safer. Definitely not recommending this place to our event staff or anyone else!! 😡

I was there on business and wanted a quick stay for the night, well when I showed up to the parking lot there were a few questionable people and a few cars that looked broken down and some abandoned. When I went inside the front desk lady was so rude, I asked her to check in and she said she was just checking in so I just stood there waiting for her to be ready and at a very hight tone said to sit down I'll call you when I'm ready. And when she was finally ready she was just rude can't even mention everything. Good thing when I finally got to the room it was clean and look like it didn't belong with the rest of the place.

Nice comforting private. Definetly I would recommend to those seeking a private stay.

I got really sick after my two day stay here I was freezing in my own room due to they're heater not working so we got a portable heater but it didn't heat up my room at all ...

Room was dirty. Sink drain broken. Shower head broken. Stains on furniture. Thermostat does not work. Visited by a cockroach in bathroom. Carpet worn out. Need replacement. Overall, not good word of mouth from me. Will never come back!

Cigarette smell in non smoking room

I was disappointed with my stay at this hotel. The front desk staff were unwelcoming, and the building's age and poor maintenance were evident. The room had a strong odor of cigarettes, marijuana, and mold, and the carpet was old and dirty. Although the room was spacious, it lacked essential safety features, including a fire alarm, and had a ceiling with two different colors. The bathroom was poorly maintained, with a cracked ceiling, low water pressure, and a damaged tub. I reported the missing fire alarm to the front desk, and Guillermo, the maintenance staff, replaced it, but did not test it. The view from my balcony was a neighborhood of trailer houses, and I was disturbed by noise from neighboring rooms. I would not recommend this hotel due to its poor condition and lack of maintenance.

In desperate need of renovation. Non-smoking room smells of smoke. Dirty carpet, no heat.

👍

Carpets ripped, shower tub was peeling and painted over, shower head was like a prison shower, breakfast was nothing but cereal and random things but overall decent bed and pillow though. Overall won't stay in again but for what it worth I got what I paid for.

The first room smell like someone was smoking inside a no smoking room, I was ready to check out, the 2nd room was a good size and Comfortable but I had to ask to get the bed changed for 7 day they change sheets only 3 time want be back.

This property says it is family friendly that’s why I booked it for my family. This is not true. There’s homeless people outside and hanging out in the halls of the property. Some of the guests there were stretchy too. Thats probably why there’s multiple cameras on the property. People were talking and kids crying out in the halls 2-3 in the morning. The halls and elevator smells like marijuana. The door had a gap on the bottom so we had to put a towel on the bottom of the door to prevent the marijuana smell from coming into our room. My room had torn stained bedding, stains on carpet and curtains, the phone was not working, the tv was not working. The pool was empty. Breakfast they had was very limited. Was supposed to stay there for 2 nights but couldn’t do it. We checked out the next morning. The only good thing was the hotel refunded the second night. Definitely not recommending this place.

Outdated rooms parking lot was not safe. People were loitering in parking lot. Security was never seen outside, hallways smelled like cannabis.

I looked at a lot of properties before making my choice and I thought this would be ok but honestly it is pretty poor condition. The check in has plexiglas up- could be from Covid but it felt like it was to protect the worker from patrons for security. There were people walking around that seemed like security but not in uniforms. Hotel overall seemed in poor condition. Room was clean just not the standard we are used to and we felt slightly unsafe. My mom said that I just am fancy and honestly it is just not the level I am used to but if you need a cheap place to stay… I was just surprised at the dilapidated exterior and hallways. Lots of cameras.

Lousy Breakfast

Easy to use.

Ldirtyboutside. Was there for 4 days and never went to clean the room. The neighbors were arguing and fighting and throwing things called reception and they didn’t do anything regarding that

I had a wonderful stay! Thank you very much!

You say that the price quoted is price I pay but they made me pay 100 dollar deposit on top of the price quoted even though I got it back it says no hidden fees and that was not quoted to me and it didn't show on the receipt she wrote it on a receipt.

I liked the suite room but the other room was nasty and in both rooms you could tell they weren’t really clean

very dirty, noisy, unpleasant people

Staffs are talking to each other and not supporting customers

This was one of the worst unsafe hotels I have ever stayed in. I was afraid for my safety as there were homeless sleeping on the side of the hotel, glass around the reception area, my keys did not work 2 trips to the desk and the topper is that there was suppose to be a pool-well there was with no water in it. I feel I should get a refund. Absolutely scary and filthy dirty. Should be condemned.

The hotel is very worn down. It seems to be more of a long stay hotel with lots of people living in the hotel. I had a non smoking room which smelled like smoke. The cleanliness was not there, bought my own pillow to use instead of the hotels. I would have changed hotels if it wasn't non refundable. I now know better for next time.

Hotel staff does not answer phone call, hotel room phone not functioning to call for any assistance. Laundry room is dirty , no tissue box

Rundown, dirty, disgusting, unsafe, limited parking only one entrance in exit, Air conditioning in room did not work stayed 3 Nights worst place ever

We were there Friday. Upon check-in, clerk was tending to her children that were there instead of customers. We got to our room, queen suite... sofa bed was broken. Not only broken but disgusting. Called front desk for 2 hes before we got an answer. Stated they would bring us a rollaway. Never did. Called again for 2 hrs. Rollaway arrived and was torn with stains and spings popping through. Called for replacement. Never came. Shower did not work. Stained sheets and furniture of unknown substances possibly blood. Bed bugs in matress. Sinks dirty. We had to leave after one night. We asked for a refund for the 2 next nights and ataff was rude, barely spoke loud enough for us to hear, mumbled, said she didnt know who her boss was. I still have not recieved a call email or refund. Ive staying in lots of hotels and am not picky but this was an unhabitable experience.

Hotel has high drug and sex traffic dirty and terrible customer service. Will never come back

Not clean staff but friendly or helpful . Will never stay here again

Floors nasty, shower broken,bed uncomfortable, had to ask several times for towel on 2nd day only, and if I was able to get things elsewhere, I would, it's the best beef that is a cockroaches.

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