Howard Johnson by Wyndham Sacramento Downtown

The staffs are nice . The breakfast potatoes was so bad . I don’t think I will visit there again.

I will start by saying this is not a family friendly hotel! There was police at other rooms throughout the night! People were drunk walking around and at one point there were people urinating and having sexual relations in the parking lot! Room wise our bathroom door did not close! And the room had not been swept? Floor was filthy! Neighbors fighting and police came knocking and we could hear everything! Over all horrible experience it was a busy weekend so I could not find another room!

The room was decent although worn. It was scary. Street people outside. Understaffed. Met by a security guard.

Pleasant

Pleasant

Price The bed was not comfortable at all. It sagged in the middle.

A dirty seating area while waiting to get checked in. Room was dirty and no room service except Monday Wednesday and Thursday? This was when I had to call to get new towels as the ones I have been using the past two day weren't good use anymore. Called front desk and the lady said she couldn't deliver till after 11:15p.m this was already after a long day at the conference I was attending. So, I told her I could come up and get it to which she said they had no TOWELS UP FRONT?!?!? She then told me she can had someone clean the room. Next day I had new towels, but it was the pool towels that shed when you dry off and can only come off by using the hotel towel... They also didn't give me any new bedding, so I had to sleep in the same bed sheets for the entirety of my stay. My saying is you get what you paid for, but I feel like I've been to better hotels at the same price. BUYER BEWARE.

It was clean and comfortable

The suite we got was great, however the location was not good due to homeless folks. The front AC was out when we got into the suite, but maintenance came the next day and fixed it! Housekeeping was only M-F come to find out but other than it was good for the price! Was shocked how quiet it was! Room was very spacious and clean upon arrival, and location was right smack in middle of everything!

It was a pleasant stay

Poor

Passable

The first 9 days went fine, usual hotel nothing special but then the remote went out and they moved us rooms and I got attacked severely by bed bugs and they refuse to acknowledge

I asked for a room where I can see my car from the parking lot when I arrived because I was worried of all the homeless people with the lady did not help accommodate that. I came down for my birthday, so it was not very pleasant getting there when I arrived the next day I spoke with a different lady at the front desk and she was able to help me move rooms. The whole thing was very frustrating.

Pleasant

Wasn’t as clean as should be, wasn’t as many breakfast choices as usual, the hot tub wasn’t clean and there were lots of wasps around the pool

T was affordable they were no smoking signs everywhere but yet everything smelled like smoke and a lot of people are still smoking. The first room we received smelled like wet carpet. The second room we received. The carpet was dirty as though something was smeared into it, like chocolate, and the comforter was dirty, and the tub was dirty and blocked with plastic. The breakfast was not good at all.

Loved the room and river view! It was absolutely perfect! I wish all hotels had a 2 bedroom, 2 bath apartment style rooms like this with shared living space. Also there were 2 additional rooms that could totally fit a full size air mattress for extra guests. There were a lot of sketchy people and activities that occurred throughout the day and night. Safety was definitely a concern. Also, the balcony spaces are wide enough for small children to fit through and fall. Those should have an extra bar installed between the current bars for safety.

Professional great people can’t wait to see them again. Breakfast was awesome. That’s awesome lady. Great cleaning staff just amazing. Can’t wait to see how Godspeed.

First of all, this was probably the most disgusting hotel I’ve ever been in. There was a lot of sketchy people outside in the room was filthy. The microwave and fridge both didn’t work and a 6 foot mirror fell off the wall and shattered almost crushing my baby in the hotel has refused to do anything about it. They offered to come my stay, but I would never stay here again and I recommend that if anybody has children, they stay far away from this location. Unsafe and unclean. Terrible customer service

Exceptional

The room was clean but outside it was kind of dirty and homeless around the building

It was ok one room the TV was not working we got another room it smell so bad they switched the room again which was ok over all we had bad experience we are not going there again 😞

The room and property were both run down, not well maintained, and dirty. Our room door had a crack in it and didn't fit in the frame. Toilet seat was loose and kept shifting any time we sat on it. Pool was gross, kids were running around throwing coloring pages in it from the pool area and the top floor along with other trash. The lot was frequented by non guests and there were a couple of broken down cars occupying spots. Random people hanging out in their cars for several hours. Didn't feel safe. Staff was amazing though. Honestly, it's why I stayed and didn't cancel my entire trip.

The property is in a central location to downtown SAC Their are people on drugs walking around the facility day and night. It is constantly loud and disruptive which makes it hard to sleep. This isn’t just a hotel, it’s also a community where locals are living as well so there’s constant traffic in and out. There are roaches in the room. It’s dirty.

It was a great facility. The pool was amazing. The breakfast in the morning and the staff was awesome. Very polite the staff upfront was knowledgeable and helped very quick, especially when the keys were messed up overall phenomenal stay

It was by a freeway Every smelled like dogs hella crack heads and hoes outside hella people smoking standing by cars sheets smelled nasty bath tube dirty as fuck gross will never return

Nothing

Check in is not at three.

Nothing Breakfast is gross. And the facilities full of homeless people in drugs

Staff, breakfast, hot tub. Room was out dated and chairs had stains on them

We checked in and after seeing the room and activities around the hotel we left

It was close to river discovery park

It was close to river discovery park

Honestly, there wasn't a thing that I did like. It's kind of a rough experience a rough night for us.

Not a great experience. The room I was given had no tv, the 2nd room the batteries for the control was dead. Bathtub wasn't that clean. Breakfast was horrible, never staying there again.

The hotel is in a bad area. They have transients and homeless people hanging around, asking for money and begging that area. The hotel needs work. Staff is okay. Room decent overall. .

The price was good. The staff was helpful but not overly friendly, doing the job. The room was great! Good size with a recliner and the bathroom was a good size. I had a king bed that slept well. I think there are people actually living in some of the units and many homeless in the area so the property felt questionable but there is security and they moved people off that weren't supposed to be there. It's near a ramp for the freeway but noise was not a problem. I would stay again.

No bath towels. Absolutely no reception on TV. No WIFI or Internet. Next day moved to another room. Half of the channels didn't work. None of the premium channels worked. Aargh!

As for the room, bed was comfortable, water was very hot and enjoyable. The cleanliness could have been more detailed instead of rushed through. There was an area of what appeared to be vomit under the chair at the desk. Carpet needs a rug doctor!! Overall an OK stay.

This was the worst stay I’ve had here. There was a baby spider infestation in my room they were crawling all over the bed for hours. I asked them to help me clean it they said they didn’t have anyone available to clean it and there was no rooms to switch. I then asked for a vacuum to do it myself at least and they didn’t provide one. I asked for a broom. The broom was dirty and gross. I tried to clean it as best as possible but the spiders didn’t go away. The next morning I asked them to do a cleaning and they said my service day isn’t that day. I told them about the spiders and they promised they’d clean the room, I came back hours later. They never cleaned the room and I had to leave early the next morning. Do not stay here. Service is horrible. I gave them so many chances, I decided I am no longer going to stay here.

The area is not great, but the property is safe, clean and the staff is outstanding. Rooms are nice, don’t have to be afraid of critters. If you are come through town, I would def recommend this place. And the river is right there, you can hear boats!

The cleanliness of this motel was really bad. I did not stay the night. I checked out immediately after I saw the room. I requested a refund but I have been denied. If you enjoy pay by the hour filthy motels this one is for you. I would not stay here of somebody else paid the bill.

Terrible Don't stay here. Not safe

Friendly staff and patient with my dogs. Good breakfast and clean a d spacious room. Access to the river and downtown is only a hop skip and jump. I'll definitely stay again my next trip in the area.

The first floor seems to be where they place the people with voucher (for homeless). Our first room was terrible; mirrors were dirty, stains on the sheets and blankets, dirty floors. half wiped off counters with food drips (i should have taken pictures) my daughter said the tub was dirty too but I didn't see that. The front desk guy was very concerned and changed our room to the 2nd floor. The room was still questionable (bed one stained sheet, bed 2 stained blanket) but smelled better and visibly looked better. We actually went to the store and bought disinfecting wipes and wiped down all high touch areas. We also needed to get towels, for a shower, from the front desk. No waffle or pancake machine (I thought I saw a pictures).

The place was riddled with homeless and what appeared to be druggies all around the property. I did not stay at this hotel. Other guests were leaving for the same reasons. The pictures look nice but it is not. A refund on the room could have saved a bad review

Don’t stay here unless you want to deal with roaches in your room and then telling you they don’t wanna refund your full amount the facility was filthy homeless walking around everywhere big hole in the fence for them just to walk right through the parking lot definitely won’t be staying here again the worst part is they knew about the infestation they just don’t see it as a health and safety concern

Needs some work on the buildings

Building is smelly. In the middle of the night, loud knocks on near by room followed by announcement "Police. Open the door"

Hôtel à éviter : il y avait des gens drogués qui deambulaient et qui criaient dans l'hôtel malgré la présence d'un vigile 24h/24. Notre chambre était sale (nous n'avons pas marché pieds nus une seule fois). Le matin en se levant, ma fille et moi avions des dizaines de boutons sur le corps (punaises de lit ?) qui démangent énormément. Au buffet du petit déjeuner, quand nous sommes arrivés il manquait plein de choses, ce qui peut arriver donc nous avons attendu. Personne n'est venu en remettre donc ma fille a mangé ses céréales à la fourchette (pas de cuillère) et j'ai mangé du pain à rien (pas de confiture).

The location is not great, a lot of vagabonds in the area. The room was not upkept, walls chipping, bathtub seemed dirty, chipped we did not even shower due to condition. Toilet was wobbly, mattress was sunken in the middle. The rooms need a lot of attention & the area was loud, people talking outside at all hours of the night, we didn't get a good night's rest, luckily we only stayed 1 night.

Very nice considering the area the hotel is in. Staff was very professional and the continental breakfast was good.

You get what you pay for. People live here. Guy washing his car out front. Two dudes talking outside our door at 1 am. Had to ask them to stop. Hot tub doesn't work. Lots of barking dogs. Dirty grounds, lots of garbage. Spend the extra 30 a night people. Love yourself better then 1 ply.

Yes the breakfast fresh. The hottin was warm

Make sure they dint cancel your reservation

I was disappointed cause i had booked a stay, and when i got there, i was told they had overbooked 20 rooms. So they just cancelled my reservation. I drove 4 hours thinking i was gonna go rest, and i was wrong

Some one was banging on my door at 4am multiple times then again at 6am, very shady area not worth staying at all, stay away.

Entregué mi depósito en efectivo y nunca me lo devolvieron. Había cucarachas en la habitación.

Sketchy area

Pool and hot tub were NOT clean. Visible slime, mold & foam could be seen on the hot tub. Room smelled of stale smoke from an adjacent room. Breakfast was mid offering the basics but running out of things often due to demand. The area is a bit sketchy, witnessed a couple of adult street transactions happening in the middle of the day. Hotel staff was lovely, responsive and helpful.

It feels unsecured to be outside

We fell very unsafe they where fights on hallways and no security around nothing our kids cry they wanted to leave they where scared

Honestly didn’t feel safe. As soon as I pulled into the parking lot I wanted to drive away. There was a bunch of people out by there cars with music blasting almost like a car meet or some kind of party in the parking lot. I could not sleep. It was so loud with music and people carrying on. It was so bad that the police had to come out on the speaker to get everyone out of there. It was a Friday night. It must be a party spot. But it was so loud I couldn’t even get a good nights rest. Honestly was worried my car was going to get broken in to or stolen. Not a good feeling.

All the facility was smelling with smoke including multiple rooms which we had to keep changing and use air freshener to sleep.

Good

You get what you pay for. This was one of the least expensive rooms around.

.

when booking ! , due to this . there were so many drugs and drinking .. and underage drinking .. and the chaos of the parking it causes .. it took me 15 mins to get through to get back to my room, the party was really bad.. the noise the cussing , the slurs they used .. it just really felt unsafe .. the staff was kind though..

People in pool was until midnight, people yelling at 6am outside. The breakfast was terrible not enough food for people there and no silverware even after I asked for some.

Room are terrible smoke not clean not at all clean

The lobby is nice. That's it. The room was filthy. The furniture was falling apart. People were hanging out in their cars in the parking lot. There was a woman smoking crack literally right outside my room. We left and stayed at a different hotel. I went to the front desk and told the attendant I was checking out no less than 10 minutes after I checked in. No apologies no refund.

2nd stay but unfortunately won’t be a 3rd. The hotel itself is FINE. but our experience this time was not good! police arrested a man in the room next to us and witnesses an altercation between a couple, a lot of homeless around the area and on the property itself. It feels very unsafe.

There were cockroaches in the room. Was very disappointed with that. Staff was very nice.

The suite room was dusty and we found multiple items on the ground - dead insects, a push pin (so glad we noticed before our 1-year old got a hold of it) and confetti likely from a party. The towels were stained too. It was just not clean and we will definitely not be coming back to stay. They did have security onsite which was nice, because we saw quite a few sketchy people.

Friendly staff but room is a bit outdated

The room overall smelt bad, the furniture was damaged, wheels missing from office chair, and only one side table had outlets. The bed was clean and comfortable, and the property was quiet at night.

Howard Johnson is a go to to most of the people looking for a good deal. The place itself is clean free of bugs. Yet; the reason of the people to continue coming as a vivid loyal and giving positive support are overpowers by just one person in front desk that changes not just my taste buds but to many. I am surprise other guess were talking about HIM and no one initiated the call out. For the homeless people might be OK because of the situation, But giving a chance, they will do the same . Someone needs to tell HIM that dispute for a cheaper price. WE ARE A GOOD PAYING GUESS . We are not a beggar nor asking for free stay. If no one can teach him a proper breading as a front desk, I suggest to transfer HIM to the back desk.

We drove through the parking lot could smell weed, and noticed crackheads and prostitutes hanging around their cars and walking about. This hotel is not family friendly at all , but I didn’t know and was there with my infant child, and another family member on vacation. You would also hear people roaming about in the middle of the night. Not only that, we found a decent sized cockroach in our room and it was still alive. It’s was too late to leave and find another hotel for the night, so I ended up having to kill it and inspect the rest of the room. We ended up keeping the lights throughout the night so they wouldn’t come out while we were sleeping. We originally planned to take advantage of the free breakfast, but after finding the cockroach we were disgusted. I booked this hotel due to its affordability and proximity to Old Town Sacramento, but was very disappointed. Front desk was rude, a cockroach was in our room, and crackheads, prostitutes and homeless were roaming everywhere including outside the property. Would not recommend with families.

Older building, did not feel clean. Some stains on the nightshades, and overwhelming air freshener scent presumably to get rid of smoke from previous guests were the most notable signs. Beds were okay and the shower had plenty of hot water. Also there was a staff member who came to our door shortly after checking in for maintenance which was weird since we didn’t request anything. He came in to hang a no smoking sign on the bathroom mirror. We unfortunately had random people knocking on our hotel door at like 2am our first night. They kept knocking 5 different times presumably looking for the previous guests, and we didn’t feel safe answering the door. For the price, we weren’t expecting much and feel like we got what we paid for. Free breakfast was nice, albeit simple options.

Not worth a star terrible place, security lock on room door was a paper clip not the actual lock had to desk chair and wedge on front door, cockroaches infested, sofa bed in room was stain and hard, room furniture looked like it was picked up from street I’ve seen better condition at thrift stores electrical outlets more the half did not work same with lights. Breakfast terrible not sanitary nothing like online pictures the outside is overwhelm by the unhoused drunk and drug activities, inside parking lot same. Also mold in room

Staff is okay. Sometimes the rooms have roaches and various bugs. There’s a lot of homeless people in the area. You get what you pay for with this hotel. The cops have been there various times I’ve stayed. But it’s a place to stay for the night + they have a hot tub. I would look for a safer area if you’re traveling with kids/Alone.

Nont great

The washer and dryer broke down the gym equipment doesn't work properly staff can be extremely rude maids are very helpful and sweet it should be working the front desk not cleaning rooms

The room had roaches, Extremely passive aggressive and rude encounter with Monica and another female staff. A lot of commotion outside, I stayed for 2 weeks and had to service my own room. Mopped and cleaned my floors and had to call the manager because I was denied toilet paper by front staff. I do not recommend, will not be staying again.

Stayed in King bed room, Bed not comfy, felt llike I was sleeping on plywood, Please update mattress to super soft one. Room out of date and whole thing needs to be remodeled. Breakfast was a joke, Pictures show Waffle Maker- No Waffle Maker, just fake eggs and and pre-heated sausages, tastless potatoes and toast. Please update all pictures to show what the property is really like. It was like staying at a Motel 6. I would not stay here again. Bad location as well, a lot of sketchy people hanging aroung, the cops came and had to disperse people Monday night who were hanging around the property. The staff was good, but everything else not good. Do not stay here look for another location.

No coffee pots in rooms

The room smelled as if someone had smoked in it and had been sprayed to cover the odor. There were homeless people right outside property and shady people roaming around the parking area. The hotel room door did not close properly as if it had been forcibly opened.

The only good thing is that it is located right next to the freeway. However, there were homeless everywhere, prostitutes walking up and down the street. People hanging out in their cars in the parking lot. The long term guests were loud, yelling at each other, cussing, and stayed up all hours of the night, and the hallways and elevator smelled like weed. The police showed up and use their loud speaker in the middle of the night. We will never stay there again.

Clean cheap hotel rooms. Outside needs a lot of work, its very dirty looking from outside. Thankfully the room was clean.

The area is very sketchy and unsafe

Yes the place is close to my shops and accessibility to the freeway

We had a nice suite it was all the way on the third floor bunch of people walking around outside they never came to ask to change the towles or sheets.

Skechy area with homeless and public housing on premises. Towels had stains that probably couldn’t be removed. Room needed a renovation urgently

Very well managed property . I had a pleasant experience.

Clean room speedy check in

I didn't know that the layout of the hotel is set up almost like a hotel, which I personally didn't enjoy. The breakfast was ok. They offer eggs, potatoes, pork sausage, package oatmeal, coffee, and some bread and pastries. The room service is really bad. In the room we were in the phone did not work so we could not contact the front desk. Then when we did call front desk, they did not pick up. Front desk communicates with their guest through texts but they are slow to showing up to your room. The room was ok, just a place to lay my head.

Good

Room smelled like fish and had to go to front to get spray. Staff was not helpful during breakfast. Wouldn’t recommend.

Very nosy

Just a bunch of parking lot parties kept me up half the night, room was decent, towels were soft…like the poor security dude who was completely ineffective against any of the noise at 2am.

Bad

room was great, staff great, no complaints. breakfast was decent, id say they could improve there and not do skim milk scrambled eggs but im just nitpicking. if youre worried only about sleep and maybe food to get going again, this is a top pick.

Water pressure for shower was awful, had to wait for help with belonging. Need a new staff

Area is the not the greatest,I’d really consider staying here

Clean room

Room and staff 👍

It felt creepy, no shower curtain and odd smell in room

I had to switch rooms due to room being too hot, and not possible to adjust.

Room needed work. Strike plate was incorrectly attached. Big gap in door. Security concern. Last time I stayed here, it was great. This time, at breakfast, no eggs, no coffee. Last time, no orange juice. Inconsistent.

Poor service

No hot water, no hot coffee, no shuttle service, toilet paper rough like sand paper, elevator out of service place disabled veteran on third floor!

Please don’t travel here with older people or children. Service staff is not friendly. We started with 1/4 roll of toilet paper and at night before bed when we realized there was no backup roll (and basically no amenities) we called the lobby and they said we could come get one from the lobby. This hotel is comprised of multiple buildings that are not really close to the lobby. At 9:30pm as a single female I am not walking to the lobby given the people that were loitering in the area. The free breakfast is mediocre and the poor woman could not keep up in refilling the basics like coffee and cereal. I think all of that could have been overlooked had the staff just been friendly. I have a feeling management is either “checked out” or off site.

The staff is great communication.When you book your room

Rooms were clean! Great for the price.

Hotel was extremely loud- people screaming and cursing, shouting at each other, seemingly working on a motorcycle engine at 2:00 am. (All different sets of people)It finally got quiet around 6:00 am. This seems to be the hotel where the local winos and tweakers hang out when they get some cash. I won’t be back.

Clean room 👌

Very dirty carpet that smelled terrible. Bathroom tub was disgusting and was not fit to take showers. Gross. Hair was all over the place gross and door couldn’t even fully close.

Great room

Room absolutely stunk of marijuana even though signs all over the place said no smoking and additional fee would be charged. Staff clearly does not enforce that rule. This place is tweaker town! They are everywhere! Roaming through the parking lot to access the park and river behind. Electrical outlets in room did not work nor did the AC and television. Called front desk and was told someone would come and look but no one ever showed. Numerous “holds” placed on credit card that could not be explained by front desk.

There were roaches in the room. Woke up at 3 am to use the restroom and turned the light on to a lot of roaches I was so grossed out I almost left. Never again

Yes everything was great service

Best bang for your buck in the area. Inside is nice.

The room overall was clean. The beds were comfortable. Breakfast was what you expect for a continental breakfast. Area is okay. The parking lot could be cleaner. When I walked into the room it did have an enclosed, musky, dusty smell to it. The shower was hard to open and the telephone was not working. Overall it’s a good deal for what I paid.

Close to where i need it to go

There was cockroaches all over the room absolutely disgusting. They changed room for us, but we didn’t sleep good and checked out two hours later at 2:30 in the morning it was so disgusting. would like a refund.

PROS: Staff was friendly. Refrigerator and microwave in room work efficiently. Bed was clean and comfortable to sleep in. Breakfast is complimentary. The facility offers gym, pool, and hot tube. CONS: TV didnt work. Wifi was not available unless you are Wyndham's member, which we were not. I found hair and bug in the bathroom. Some guy were screaming at 1 am and we could hear noises outside the room throughout the night. The area is little suspicious.

Very quick and friendly thank you

The rooms are clean, the staff was great. They were kind and helpful. The area was easy to get too. The only thing I dislike was that for breakfast we were not able to to take our food and security did have a preference of when not to look up when he was on his phone. But those that got to escape with food to their room. I did not nockon them. But I enjoyed my stay, I will stay there again

I didn't take tha breakfast

didn't even stay there

All my stays have been pretty good. Be sure to make sure your TV works before you move into the room. Make sure you have shower curtains, and your window curtains close correctly. Outside of that my stays have been pretty good.

The best breakfast, service and the staff are so nice.

got given a room key and someone else was already in the room got to another room there was no towels had to go to the office and get some.

Awsome experience

Everything was perfect

Wonderful

Did not stay in the room and was charged

The property is quite neglected. The location is terrible. That is it’s very convenient to freeways, but the homeless and transient population is completely out of control.

All was. Dry good

The room was bigger than I thought, which was very nice. They had very nice staff and the rooms were nice and clean. I would recommend this hotel for somebody else to stay at.

Terrible customer service and roaches everywhere!

Upon entry I was greeted by a couple of roaches. The cleaning people never cleaned my room. I had to ask for clean towels everyday. And on top of that I had to get a new key every day to get back into my room with the roaches.

Muy rapido

It was dirty, the area felt unsafe.

1st room was very dirty . The heater barely worked and the hot water was cold. They put us in another room which was dirty as well and found two bugs .

Thank you

Kk is the best customer service representative always a bright smile and always eager to help

I had called in advance to have a ground floor and they did do that , having said that the room was all the way to the end of the hallway it was very painful to have to walk that distance, they did see I had a cane with me. The room was not handicapped ready no safety bar in restroom I had to struggle to get up. All in all it wasn't all that great. The door to room had to be slammed to shut it it wouldn't close. Never again

Room was clean. Convenient location. For the price it was a great deal.

Close to Golden 1 arena within 5-minute drive

The bathroom door was smashed in on the inside. Aside from this, it was fine.

rooms were quiet and dark for sleeping

Room was nice place was quite housekeeping girl were smoking hot

Everything was good even the breakfast but before they had waffle maker they don't now

Clean and quiet, with great black out curtains. Only issue is the remote didn't work and the desk staff said we had to come collect a working one from the desk. They didn't offer to bring it to us. It was late and we were already in bed. Didn't want to get dressed again for the remote.

Conveniently located, and the breakfast was nice, other than that, not great. The receptionist looked bored and not willing to help, the room smelled musty, all (and I mean ALL) the doors and drawers were broken, the sheets were dirty, and there was a group of construction workers (apparently staying at the hotel) who were drinking and talking loud for HOURS in the parking lot right outside the rooms!

Cockroaches in room. That’s what ruined it for me. Overall it was an okay place for the price.

Hotel was not in a good location and frequently had homeless on the property and lots of people smoking marijuana (smell came into the room).

I guess it’s true when they say you get what you pay for.

Staff seemed a bit overwhelmed. Breakfast has powdered eggs but it was enough food to get going. If you can handle "a little rough around the edges", this is for you.

The ugly, unfriendly manager or staff at the front desk, the bad attitude, I just canceled the room.

Almost everything. Was not good.

Everything looks great staff is awesome

It was ok for the days we stayed there. Not the safest location but I did appreciate all the lighting the hotel has in the parking structure.

Yessss

Parking was free and the room was clean but this is more like a motel. The staff were nice but the pool was filthy. That was my biggest complaint.

Clean rooms very quiet area

Too many homeless and sketchy people. This is not a family hotel . Our kids were scared from the people we saw there. People are living here or staying long term . There’s security there but it doesn’t make a difference. There’s things going on illegally there at night .

Room was in good condition- the surrounding area and clientele were sketchy and made me and my teen daughters uncomfortable

ease of checking

The area was sketchy

I always have a problem having my deposit returned

Security was only on site until 11pm and he had a friend riding around on the golf cart with him. Unhoused people were either walking through the parking lot and cutting through the broken fences or they were hanging out by the elevators. There were also some sketchy people staying at the hotel. Ladies at the front desk were very nice. Breakfast was minimal compared to other hotels with complimentary breakfast. If you stay on the side of the building close to the highway it is very noisy. Definitely will not stay here again.

Very old, toilet didn't flush.

.

Parking was easy and room was nice.

The personality that this place for the chickens, they are very rude. They’re on help you they need to give better customer service.

The people who does the chicken they are very rude. They need to give more good customer service.

Overall it was a stay! The pictures are nicer than the actual place. The room smelled of animal urine very bad which got my allergies flared. It wasn’t the best stay due to that. These things should be shared if animals dwell in all units. Also there were no waffles contrary to the pictures displayed so it was a huge bummer.

Very unsafe place to stay in. We had to leave and stay at another hotel.

I was told the $100.00 hold would not be sent to my bank if the room was found to be in good condition when I left. They put it through my bank anyway. My room was fine. I put a fraud on it so my bank cancelled it. I could not afford to have the $100.00 taken out of my account which then the bank takes about 5 to 7 days to replace. Thanks to my bank and not Howard Johnsons Hotel.

Improved a lot in the last couple of years.

It was great just wish the wifi or streaming worked better and needs more outlets or better location

Bike path on the Sacramento Riverfront. Downtown, mIdtown, safe clean . I will come again.

Electricity didn’t work in half the room.

Our stay was good

Not sure where to start outside of a maggot on my bed and piss sticking my shoes to the floor in front of the sink. We had to change rooms 3 times. My friends room had black mold on their pillow and blood stains on the bed. We were approved for late check out and someone came and aggressively woke us up demanding we had 15min to get out because they didn’t check their system to see we had late check out.

The facility is infested with cockroaches. It should be condemned.

Very nice room and very spacious but 2 of the lights in the suite did not work. Light above mirror did not work.

Will stay again. Comfortable, clean, quiet, good breakfast and hot tub was hot.

Self parking. Room was clean, comfortable full size bed. Hot tube was warm, breakfast was good. Staff were polite.

Puddle of water on floor after it rained. Horrible place, horrible location. Avoid

You can tell they are in the middle of cleaning it up. The shaping of the plants, and the cutting of over growth. Nice walk to the river however the old homeless camp trash needs to be cleaned up. That would enhance this property and the walk to the river. Cleaning staff needs to put their weed away when at work!! Other than that I would definitely recommend this stay.

Good

Hotel room was fine close to the pool. Easy parking and friendly staff. Great breakfast and lobby area.

Clean rooms, staff is great.

The employees are constantly busy are helpful to guests.

Room was dirty and damaged prior to coming.

My stay was absolutely horrible disgusting. The room was not clean. The bathtub was filthy roach crawling on the wall holes in the curtain. Since I was not able to take a bath for a shower. I had to do a little mini. Bath in The Basin, which ran over, was flooded nails in the wall. The bathroom sink busted upon checkout. I went directly to the office showed them. My pictures asked to have the person contact me. He never did. I want a 100% of my money back or I'm filing a claim with the health department which I've already done.

Loved how you could access the bike trail for walks

There was a terrible odor in the room that you couldn’t even sleep. I don’t know what cleaning ingredients the staff uses but wouldn’t recommend this hotel for anyone.

My kept deactivating so i had to have staff activate it back. There was hair in the shower , which makes me think it wasn’t thoroughly cleaned

Worked out for a 1-night stay. Property meets expectations for rating. Staff was welcoming, areas were kept clean. Breakfast could have been a little more, but no complaints.

Old room smell. The light above the sink was not working. The toilet needs a new seat cover. The carpet was dirty with stains.

The staff was very helpful. It's nice that old town was walkable to get to and it's a nice walk along the Sacramento River.

Bath tub had hairs

Do not stay there terrible place

We had roaches all night all over the floors we killed about 10 before we just hopped to fall asleep. Also tv didn’t work we had no power in out let. And only two outlet in the room and they were jam packed with things that didn’t work. Horrible but needed a place for sons tournament.

Room was clean but smelled awful. The noise was so loud between people talking and cars revving engines (while the security guard stood and chatted it up with them at 2am) we left in the middle of the night to continue our road trip. Guess you get what you pay for..

DO NOT STAY HERE! Terrible experience, never received anything on my bill about a "hand towel/sheet" charged for some kind of "stains" from the deposit. Only found about it after numerous calls to hotel for details of why my full refund wasn't given. I got a hold of Wyndham on their customer service number where they were able to reach the GM and she finally after two months of trying responded with an email of the charge details. I never ate in room, total bogus charges. NEVER WILL STAY HERE AGAIN!!!

The room was dirty, the smell was super bad, it smelled like wet dog or its food. Definitely do not recommend the lock on the door was half broken too. Overall pretty sketchy.

The property is convenient to I-5 and downtown as well as the airport. The breakfast was better than expected and well-prepared.

Ok

Needs better cleaning and cleaning in elevator plus the grounds too

We've been here over a week now and it's been quiet. Haven't had any problems I've come in late no riff Raff going on the security is really good out here

Clean and convenient, hot breakfast. Good hotel for the price

I still have not gotten my deposit credited to my account. .

Quickacustomer service

The check in process was easy but the environment is very unsafe. First room was next to a room where the guests were fighting. Got a second room and the noise was plenty. This seems like a residential area rather than a hotel.

They sold my booked account. When we where in the lobby, guest where complaining the rooms where dirty. They double booked rooms, not just me 6 other guest.

After only managing to get about three hours of sleep, I went to the lobby around 11:00 AM because the situation had become unbearable. I was informed that the guests next door would receive a third warning and that any further disturbances would result in a $20 surcharge to their stay. I requested to speak with a manager and was told to wait for a potential room change. After waiting for approximately an hour, I was moved from my original room with a king bed to a room with two queen beds. There were no accommodations, apologies, or gestures of goodwill offered for the significant inconvenience, lack of sleep, and the time I spent resolving this issue. This experience was frustrating and disappointing, and I would have expected more proactive measures and better customer service from the staff to ensure a peaceful and comfortable stay.

office staff was helpful. The room was clean.

Great stay

Roaches in room Drug use and traffic on property Security guard at breakfast buffet controlling entry front desk staff announcing room number in front of everyone in lobby

Last second reservation. Worked out very well and affordable.

The hotel is convenient, price affordable, breakfast in the morning

The smell of the trash outside

We checked in our room smelt like smoke and had a broken light fixture which we didn’t notice until we were cleaning up. Our room keys stopped working three times

Hotel looks like apartment living. I would not stay there again.

They took my deposit because the floor was dirty it's laminate floor I have kids of course it's gonna have a little mess the pool is next door is it that hard to mop there very rude and didn't know what they were doing at the desk I rebooked and they wouldn't let me check in and now are not letting me get my refund this place is trying to take your money for any reason

Lock to room door iffy.

The hotel itself was great

Security was on site all the time so we felt safe.

Worst hotel Ive ever stayed in. F this place

Felt like homeless shelter pretending to be a hotel.

I liked the breakfast that they provided. I disliked the floor of my hotel room. Can you please mop the floor before the guests arrive? Thank you.

Oddly enough I've had a few things missing for my room but other than that the hotel was very quiet pretty friendly staff mostly good clean rooms fully functioning but again who was able to come into the room to take items out LOL that was a loss for sure

Other than that, everything was fine.

Bad area drugies outside our room small room hard to take a shower very small never stay their again

Could've been cleaner.

Room I stayed in was comfortable and sheets and towels were clean. TV remote was filthy and bathroom could do with a steam clean. Good budget option for short stays (1-2 nights). Pretty noisy on Saturday night. They have security guard patrolling property so felt safe despite some homeless around area

Many homeless not being removed from property. Was solicited multiple times, and did not feel safe.

During our check in they were evicting a tenant and cops where there to do that , it was 1AM in the morning, giving a feeling of an unsafe situation, We did not find the elevator as well. Although, the room was showing an updated floor and beddings, the pool and jacuzzi was enticing. Continental breakfast was also good and staff was very nice.

Good location,Thank You..

I loved the

I say it’s clean breakfast is good and rooms are somewhat cozy.

Having stayed there before the experience was excellent as expected. Will stay there again on my next trip.

The privacy

In a very bad area!. The room was clean and beds comfortable. The staff were nice. The street and stores around the hotel had vagrants everywhere and I did not feel safe. The breakfast didn't look appetizing so we went to Starbucks on our way home. Don't recommend this hotel.

The interior and staff was great! The outside and surrounding area is a little run down and needs work. They do have great vigilante security.

I didn’t even stay the night. Checked in and saw how dirty and unsafe room was and left within 5 min. I couldn’t get a refund and lost money, but Atleast I didn’t get any bedbugs or robbed staying in that room. It’s dirty, smells and they have homeless people stay there and around hotel.

The hotel did not feel safe in lot of homeless people in front of the building, trash and garbage all through the back parking lots wouldn’t recommend it to anyone

Blood stains on furniture Tv doesnt work as intended (built in chrome cast doesnt work on eaither tvs) One of the tv remotes doesnt work, however since there is two tvs we just used the other remote The desk clerk was fully texting someone as my partner and i was checking in. Like IN the middle of checking in stoped, picked up his phone and texted back and forth put his phone down and resumed checkin us in Theres also TONS of people just hanging out outside the rooms, next to their cars playing music ect. Theres TONS of homeless people near by the hotel, which i guess should be exspected with the location. I communicated this via their texting platform and was fully ignored. Not at ALL what i exspected and im VERY disappointed with our stay.

Light fixture was broken. Toilet didn’t flush well. Could not adjust air conditioning.

Aww q

If you're cheap like me, this is a great place to stay! However the hotel sits in the tenderloin District which is full of homeless prostitution and crazy drugged out people. On almost any given night somebody's screaming and yelling at each other in the room below you or the room next to you. It's super noisy in the mornings with kids running down the platforms the maids clunking their carts along talking very very loud. Our front door to our room had a huge dent by the lock, it looked like someone had to use a police battery Ram to get into the room. So if that kind of gives you an idea of the neighborhood you're going to be experiencing. I hope this helps you. They have a nice breakfast for you, hot coffee was just great. The refrigerator in the room was Ice cold. Nice to have a microwave in the room as well. The bedding was very clean Limited towels. Oh and by the way we had to call the office three times over our week stay to get maid service. So it's a little lackluster, however if you want to save a buck this is the place to go.

Do not stay here. SAVE YOUR MONEY AND GO SOMEWHERE ELSE. To start, I found a cockroach in my room. When i was checking in there were 3 cop cars out front. Second I tried taking a shower but the bathroom was dirty and full of hair in the shower like nobody cleaned it. Next, the water in the sink would not drain. Then I found out the ac was broken. After asking for a refund the staff played games and refused to acknowledge their wrong doing and did not offer a refund. Please do not stay here.

Not in a safe area, the hotel needs to upgrade. Room smells smokey and dusty. The pipe in the bathroom was hard to turn on the one at the sink fall apart. The staff was nice. I will never stay there again or recommend this hotel.

Good accommodations

Fan broken , door broken , hair everywhere

Nice stay, comfortable beds. Weird smell in the rooms, breakfast wasn't very appetizing and ran out before ending time. Neighborhood felt a little sketch but not bad for the price paid.

It was a good place to stay.

Room cleaners/stockers never came once during my 4 night stay and I had no clean towels so when I asked for them they told me they didn’t have ONE and would come the next day in the afternoon so I couldn’t get anything before I left for the airport since they never came by once. The whole area is surrounded by homeless people and loitering people presumed to be about “that life”. HUGE cockroaches run around the area.

This hotel is the worst ever. The ad is full of lies. MISLEADING. Most of the rooms smells SMOKES, So many unneccesary people around the area especially outside. No IRON avaiable, Im seeing DOGS checked in but the ad says no pet allowed. EVERYTHING is super dirty especially carpet and tables ans curtains. I got sick that nght one nigh and we moved out right away. VERY UNSAFE PLACE! Staff are unfriendlY.

Unfortunately, there are a many homeless people in the area, literally there was a person sleeping outside the hotel, you have to skip in order to enter the hotel.

Oregon

So the Howard Johnson is a nice property depending on what building you are placed in I was likely enough to be placed in building "A" which is the nicer side of the property and seems to be really well up kept overall for the single bedroom it was really well nice and really clean and while I've kept I was placed in the other building "D" as well I had two check-ins and building "D" seemed neglected, with that being said my stay here at the Howard Johnson was pretty acceptable and I did enjoy spending the night here to rest my head. I would probably be a little more selective in picking wood room and what building I would be placed in though.

My stay at the Howard Johnson was was decently nice although for the room I was put in was a dual two beds one room the room had corks with it like the fridge didn't work there was a splat of red stains on the carpet that were questionable! 😅 especially building "D" because the property has segmented buildings and something with building "D" seems that that building is neglected even with the elevators seem neglected. and the reason why I'm able to say this is because I had another reservation and they put me in building "A" and building a was much nicer and a much better room and was well more up kept.

Great staff and happy they had security. The only thing when we first got to the hotel it was a lot of homeless and gang member like men around the hotel on the street & room smelled like smoke. Other than that all was good.

But the room is quiet but outdated. Staff are friendly and professional.

I will never stay here again. The people who work here are totally put out by helping customers. They are so rude. I booked an extra day and they refused to roll over my $100 security deposit. This is the only place I've ever known to do this. Instead they return your deposit back to your card (which takes 3-4days) and make you pay again separately. I figured it out why they do this. Because they didn't return my deposit to me for either night. This whole deposit thing is just a money making scam. You pay $200 for a $100 room.

Our stay at this hotel was wonderful. The beds were comfy the room was clean and there were NO bugs. It’s in walking distance to everywhere we wanted to visit, discovery park, downtown and old Sacramento. Very nice place and for a good price.

Rooms were clean. Accessible to freeway. Too many transients walking around the property at all hours, some sleeping under stairwell of building C. At around 1 am someone aggressively tried to get into our room through front door despite our room being right by a camera. Called front desk and security parked in the parking lot but never came up to check on us to see if we were ok. We couldn't sleep for the rest of night and had an early start the next day. This led to a horrible experience.

The room its self is not that bad. It’s just the outside. To many homeless people around the property

Smelled of cigarettes and the AC was broken

Security was good with many cameras. A bit of trash on the road. Breakfast was warm but was average. No waffles. Good juice.

Great room and really good price. The staff was attentive. The room was clean and it was nice and quiet at night. It is in a convenient location right off of the freeway. My only concern is not in the property or staff's control.

The pool area doesn’t open with room key had to wait for 20 minutes for security to open the gates

If I can give 0 stars, I would. I never checked into my hotel room. I accidentally reserved a room at this hotel and still can't get my refund back. Even when I went in-person at the front desk to cancel, they said I can't. I have the reservation & itinerary numbers and still said they won't do it. Even the customer support from Expedia has been trying for 3 days now (and counting) to get my fee waived off but the "hotel manager isn't in right now". I don't trust this hotel to accustom for their customers' needs.

Friendly

Affordable stay!

Thank !!!

Good

Easy to book, clean room, great customer service, easy check in/out system

I would of give it a 5 star. If they had a waffle machine for breakfast.

I never stay at the property at all. I did check in and check out in less than 10 minutes.

The only thing I have a problem with is, always getting a room, that needs, towels,

Pleasant & quiet.

Great River access for a dog.

Our stay at this hotel was fine -- not horrible, but not good either. They had a problem with our two-room reservation, so our kids weren't able to be in a room right next to us. The rooms were small and dark, nothing like the pictures online, though clean enough. Our neighbor had barking dogs and the smell of smoke in the elevator was so strong we could literally barely breathe. The best thing about the free breakfast was that it was free -- otherwise it was pretty "meh."