Western Inn Roswell

Very run down. The outside of the rooms needed paint and repairs. There were questionable people just sitting in areas. It looked more like a low income rentals instead of a motel. Actually very scary. A sign said to park your car at your own risk. In the front of our room was a cinder block tied with metal wiring that said drain cover. The room was hideous colors..it was fairly clean but questionable. The sheets and pillowcases were very wrinkled.

Honestly great for the price

Nothing. BEWARE! DO NOT BOOK! I’ve traveled from Florida to the west coast and now back to Florida in the past 3 weeks and this was ABSOLUTELY the worst hotel we have booked. Worst hotel I’ve booked in my life. Room 105. Unsanitary. Brown, dried, sticky liquid on walls. Hair on bedsheets which looked unwashed. Brown fresh staining on mattress sheet and a squished bug. The owner also stated they do not wash their mattress covers which are cotton fabric and not waterproof (ours was visibly dirty with brown and black marks). Mold on walls in closet which they tried to paint over. Horrible area with shady activities. We got there a little after 9pm for check in got the keys and went to eat after driving from Arizona. When we came back and went in we were shocked at the unsanitary accommodations. Told the owner about the issues and he woke his wife up to make her go look and be mean to her about it. Awkward. Then he proceeded to say there was nothing wrong with the room. Refused a refund. We left by 11pm. Called booking and they informed me the owner was not answering the phone. I got an email from booking this morning saying they got ahold of the owner and he declined a refund. The hotel was only like $60 after taxes so I’m surprised this place refused to refund. We also did not use their facilities. Did not use the bathroom or bed. I did not touch anything. My husband pulled back the sheets to inspect. We were not even checked in for 2 hours. One hour was going out to dinner the second hour was inspecting and reporting to the owner. Definitely shows the kind of people they are. I would pay $60 just to not have to stay in that place. I also have a 3 year old daughter and I did not feel comfortable letting her run around and play in the unsanitary room. Do not bring your children here. Also states they have a playground on site for children on booking which is one of the reasons we chose them. Literally no playground. Just shady motel guests lingering outside staring at us.

Everything

Cheap Floor needed sweeping. Parallel parking

Room had no windows. Dresser was broken.

Location Nothing

Affordable. Nice little community feel.

Stayed 2 of my days had to leave on 2nd day

The cleaning staff knocking on the doors like the police was tough. I worked nights for my job there and it would have been nice to have Do Not Disturb hangars. Other than that it was fine.

it's central location was a perk in itself. Dog friendly was noticeable and another great perk. Ice machine was in great working order. Parking was an ease. They didn't let me cancel a day early in order to get a refund, so had to stay an extra day with not much to do left in the area.

The bed was really comfortable! Only staying one day.

Staff attitude

Loud, not great quality

Clean and great value

Rochas

No daily room cleaning and no fresh towels

Nothing really. No assistance from staff on fixing cold water or heater No daily cleaning or fresh towels given

Nothing

Staff were very kind & helpful. Bed was comfy. Relaxed atmosphere, reasonable prices. The tub drain didn't work/close properly so I couldn't relax in Epsom salt bath which desperately still need; pool was also closed, so my son was disappointed about that.