Del Mar Motel
About Del Mar Motel
Located in Rosemead, 7.4 miles from California Institute of Technology, Del Mar Motel provides accommodations with free WiFi and free private parking. This 4-star hotel has air-conditioned rooms with a private bathroom. Microsoft Theater is 11 miles from the hotel and Rose Bowl Stadium is 12 miles away. Guest rooms in the hotel are equipped with a flat-screen TV. Del Mar Motel can conveniently provide information at the reception to help guests to get around the area. LA Union Station is 10 miles from the accommodation, while Staples Center is 11 miles away. Long Beach Airport is 21 miles from the property.
Amenities
- 24-hour front desk
- Smoke-free property
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the cleanliness, location, and affordability, while others report issues with dirty rooms, poor customer service, and pest infestations. Many guests appreciate the quiet and calm atmosphere, but some have had negative experiences with the management and staff.
- Cleanliness and daily room cleaning
- Affordable price and fair value
- Poor customer service and unhelpful management
- Dirty rooms and pest infestations
- 4/5
I was very happy with the facility itself unfortunately, the staff at the front desk lacked off customer service skills The staff at the front desk could use some training on customer service
- 5/5
Exceptional
- 5/5
Friendly, pleasant
- 5/5
I stayed here with my homegirl for 2 nights and honestly with us being 2 young women we both felt comfortable and safe staying here! At first we were a little nervous staying here because of the negative reviews, but after arriving it smelled and felt pretty clean, maybe not 100% spotless as there was a couple of things but for a motel and the price it was nice and comfortable to stay in. staff was kind and understanding, we had some issues with the toilet and the sink (assuming the problems were caused by previous visiters) and the staff was kind enough to fix the issues . Bed was comfy, shower was nice, had a mini fridge, has a microwave downstairs and not directly in the rooms, had an AC. A couple of things I would like to mention if you are planning on staying here, if you like a thick blanket bring your own as the only blanket available is the the red sheet in the photo (its thin). Great place to stay, yummy sushi spot like 3 minutes away driving.
- 5/5
Clean room helpful staff
- 3/5
It was ok
- 5/5
Great
- 5/5
Awesome place to stay
- 5/5
Exceptional
- 1/5
I
- 0.5/5
Nothing about this place is to like unless you want Hepatitis or scabies.Discusting place.I wouldn't stay there even if it was free. Straight ghetto Tagging all over inside the room and furniture. As soon as I checked in. I left and found something way better. The pictures online lie.The bed had holes and stains. The bed spread was stained.Everything overall was horrible.i felt I was going to get robbed listening to the people outside
- 0.5/5
Tagging all over inside the room and furniture. As soon as I checked in. I left and found something way better. The pictures online lie.The bed had holes and stains. The bed spread was stained.Everything overall was horrible.i felt I was going to get robbed listening to the people outside ?
- 1/5
No blanket for the bed. Only one towel for showering—nothing for drying hands or for placing on the floor in front of the shower. Broken refrigerator. No Wi-Fi—the room is too far away!!! Avoid at all costs!!!!
- 5/5
M
- 4.5/5
Superb
- 5/5
Its fast check in
- 0.5/5
Nothing, the location was far from the downtown The neighbor up and down of the room was terrible noisy, they were “playing” after 1 am, one of the neighbors was screaming outside, when we decided to go down to the car a woman was naked out of the room, it was terrible all the experience
- 5/5
Yes
- 2/5
Disappointing
- 5/5
Great
- 5/5
Yes
- 5/5
Great
- 5/5
p
- 4.5/5
Superb
- 5/5
Good g
- 5/5
Great
- 5/5
Great
- 3.5/5
It’s free parking and the deposit is given back at time of check out One side of its is newly remodeled so rooms are new and nice other side is kinda old and out dated like there was only one outlet in the room that worked
- 4/5
Good
- 3.5/5
It’s free parking and the deposit is given back at time of check out One side of its is newly remodeled so rooms are new and nice other side is kinda old and out dated like there was only one outlet in the room that worked
- 5/5
Great location, Parking safe. Refrigerator and microwave available. Vending machine and atm machine available. Quiet.
- 5/5
Great
- 4/5
Very good
- 0.5/5
Bad
- 5/5
Exceptional
- 5/5
Good
- 5/5
Good
- 5/5
Good
- 4/5
Yes
- 4/5
Update ac unit
- 5/5
Great customer service
- 5/5
Best place around for the money
- 1/5
Very disappointing stay. The room was dirty and poorly maintained. There was visible mold buildup on the AC unit, heavy residue on the showerhead, rust on the bathroom fixtures, and stains on the lamp and furniture. The chair in the room was also torn and worn out. The room did not feel clean or safe to stay in, so I ended up leaving 20 minutes after checking in and getting a new motel. Management needs to seriously improve the cleanliness and maintenance of these rooms. As a military member In the marine corps I can sleep anywhere and in any condition and don’t like to complain but these rooms were disgusting and I wouldn’t recommend them.
- 4/5
Not bad for the money. Housekeeping sporadic
- 4/5
It needs a mini fridge in all the rooms
- 5/5
Clean It was good
- 5/5
Clean It was good
- 5/5
It was cool
- 5/5
Exceptional
- 5/5
Thx
- 5/5
Thx
- 5/5
Thx
- 5/5
Had trouble with public transit. Bed and chair hurt my back. Everything else average for price point. I’d stay there again if there’s a Trader Joe’s near by. I prefer groceries to eating out.
- 4/5
You are good!
- 3/5
There was a black outlet looking like it had caught on fire, the dresser was completely broken, and there was graffiti all over the room
- 5/5
Better than most with the same price point. Bad area for groceries and public transit. Forced to eat out which is expensive. Not conducive to eating healthy on a budget. The city transit issue makes staying here difficult for me.
- 5/5
Good
- 5/5
Great
- 4/5
The staff member was helpful and kind when I checked in. The room was okay and clean. The parking lot wasn’t full, plenty of parking. ATM near office. The surrounding area is quiet. No random people walking around which was cool.
- 4/5
The staff member was helpful and kind when I checked in. The room was okay and clean. The parking lot wasn’t full, plenty of parking. ATM near office. The surrounding area is quiet. No random people walking around which was cool.
- 1/5
Dirty room
- 1/5
Dirty room
- 5/5
Good
- 5/5
Good
- 1/5
rooms are not equipped with handicap people one 1 room
- 1/5
location is great rooms are not equipped with handicap people one 1 room
- 4.5/5
Superb
- 5/5
Good
- 5/5
Good
- 5/5
Good
- 5/5
Good
- 5/5
Good
- 5/5
Good
- 2/5
First room they gave me smelled like cigarette smoke and multiple broken appliances. Visible mold was present
- 2/5
First room they gave me smelled like cigarette smoke and multiple broken appliances. Visible mold was present
- 3.5/5
Good
- 4/5
The personal in the hotel at night is abysmal. It’s like they don’t want to deal with anyone.
- 4/5
The personal in the hotel at night is abysmal. It’s like they don’t want to deal with anyone.
- 5/5
Exceptional
- 5/5
Room was spotless and the staff were courteous.
- 5/5
Room was spotless and the staff were courteous.
- 1/5
Nasty dirty. No water pressure. Worst experience ever.
- 1/5
Nasty dirty. No water pressure. Worst experience ever.
- 4.5/5
Location No ice machine No guests allowed
- 4.5/5
Location No ice machine No guests allowed
- 5/5
Great
- 5/5
Great
- 5/5
Great
- 5/5
Great
- 1.5/5
The room was clean but had things broken in it. I requested a down stairs and was told I couldn't get one. I had to argue with the guy even though I requested one. It was clean.
- 5/5
Great
- 5/5
Great
- 5/5
Great
- 5/5
Great
- 0.5/5
Gang related motel.
- 5/5
They clean every day Actually everything was good
- 5/5
Awesome
- 5/5
Awesome
- 5/5
Great
- 5/5
Great
- 5/5
Great
- 5/5
Great
- 5/5
Good
- 5/5
Good
- 5/5
Awesome
- 5/5
Awesome
- 1/5
Amazing place to stay
- 1/5
Amazing place to stay
- 5/5
Nice room nice people
- 5/5
Nice room nice people
- 5/5
This place is amazing it's the spotless the maids here clean the room so thoroughly it's unbelievable literally 2 hours to clean one room this is the best place for the money
- 5/5
This place is amazing it's the spotless the maids here clean the room so thoroughly it's unbelievable literally 2 hours to clean one room this is the best place for the money
- 5/5
Affordable
- 5/5
Affordable
- 2/5
The heater is not functioning properly. We set the temperature to 72°F, but only cold air is coming out. Additionally, the floor was not clean upon our arrival, and there is some trash on the door. We also noticed a lack of hand towels and a hole in the bedding cover. This has been very disappointing.
- 2/5
The heater is not functioning properly. We set the temperature to 72°F, but only cold air is coming out. Additionally, the floor was not clean upon our arrival, and there is some trash on the door. We also noticed a lack of hand towels and a hole in the bedding cover. This has been very disappointing.
- 2/5
Room just ok
- 2/5
Room just ok
- 1/5
.
- 1/5
.
- 3/5
Matress and sheets
- 3/5
no hair dryer, which most motels have it. That is disappointed and uncomfortable especially during rainy days. Otherwise are good.
- 3/5
no hair dryer, which most motels have it. That is disappointed and uncomfortable especially during rainy days. Otherwise are good.
- 5/5
The room was a nice size, the furniture was pretty beat up but not the worst I've ever experienced. The shower was fine. Hot water and decent water pressure. It was very clean and they had good toilet paper. Overall it was a decent stay and for the price I'd go back 100%
- 5/5
The room was a nice size, the furniture was pretty beat up but not the worst I've ever experienced. The shower was fine. Hot water and decent water pressure. It was very clean and they had good toilet paper. Overall it was a decent stay and for the price I'd go back 100%
- 2/5
The staff was rude and had roaches
- 2/5
The staff was rude and had roaches
- 5/5
Affordable
- 5/5
Affordable
- 1/5
The bed had poles on the sides, the room service was poor, there was a lot of graffiti in the bathroom, and there was no power outlet next to the bed to charge a phone. It smelled like urine.
- 1/5
The bed had poles on the sides, the room service was poor, there was a lot of graffiti in the bathroom, and there was no power outlet next to the bed to charge a phone. It smelled like urine.
- 2/5
Lampshade and ceiling light not working. Broken cabinet drawers. Refrigerator temp not adjustable because it was covered by ice. Small refrigerator. Table chair is not stable. Requested a replacement, never replaced. Poor cel phone signal (AT&T).
- 2/5
Lampshade and ceiling light not working. Broken cabinet drawers. Refrigerator temp not adjustable because it was covered by ice. Small refrigerator. Table chair is not stable. Requested a replacement, never replaced. Poor cel phone signal (AT&T).
- 3/5
Room is OK but must deposit $20 cash for room key. They have an ATM there but at a dark space and sketchy area. Parking space is very small.
- 3/5
Room is OK but must deposit $20 cash for room key. They have an ATM there but at a dark space and sketchy area. Parking space is very small.
- 3/5
Tv messed up , socket plugs 🔌
- 3/5
Tv messed up , socket plugs 🔌
- 5/5
Very good
- 5/5
Very good
- 3/5
Shower Water could be hotter.
- 3/5
Shower Water could be hotter.
- 5/5
Quick check in. Spacious clean room with comfortable bed. Room had a fridge. A place to eat with 2 chairs. Easy parking.
- 5/5
Quick check in. Spacious clean room with comfortable bed. Room had a fridge. A place to eat with 2 chairs. Easy parking.
- 5/5
Good
- 5/5
Good
- 1/5
The room looked neglected. There was a roach in the bathroom. The bed mattress was worn out and it felt as if the springs were coming through the mattress. Bring your own soap and shampoos, the soap is as thin as a cracker. Located in a noisy street intersection. I ask if they had a microwave and the said they had one in lobby. There was no lobby, the microwave was on a table under the stairs and it was filthy. Furniture in the room was broken with paint stains. Do your self a favor and don't stay here.
- 1/5
The room looked neglected. There was a roach in the bathroom. The bed mattress was worn out and it felt as if the springs were coming through the mattress. Bring your own soap and shampoos, the soap is as thin as a cracker. Located in a noisy street intersection. I ask if they had a microwave and the said they had one in lobby. There was no lobby, the microwave was on a table under the stairs and it was filthy. Furniture in the room was broken with paint stains. Do your self a favor and don't stay here.
- 1.5/5
The shower water turned on but the shower didn't work. There was know way to turn on the shower Shower didn't work
- 5/5
Good
- 5/5
Good
- 1/5
I’ve stayed here before but in just keeps getting worse the staff is extremely rude and when something isn’t right with your room they give you the run around there was no refrigerator in my room for 2 days that I stood there and they just lied about getting me one the whole time .It also was dirty and run down there are way better places to stay around the area for the price and being treated like your less than is just not worth it to me . I won’t be back .
- 1/5
I’ve stayed here before but in just keeps getting worse the staff is extremely rude and when something isn’t right with your room they give you the run around there was no refrigerator in my room for 2 days that I stood there and they just lied about getting me one the whole time .It also was dirty and run down there are way better places to stay around the area for the price and being treated like your less than is just not worth it to me . I won’t be back .
- 4/5
The rooms are good the staff is excellent good parking and great for the price
- 4/5
The rooms are good the staff is excellent good parking and great for the price
- 5/5
I like it
- 5/5
I like it
- 4/5
The stay was ok but could’ve been better there was no microwave in the room and the room had a smell!
- 4/5
The stay was ok but could’ve been better there was no microwave in the room and the room had a smell!
- 4/5
Courteous 2:00 check to clean and ready room :)
- 4/5
Courteous 2:00 check to clean and ready room :)
- 4/5
Furniture old and extremely woth the traffic jist right outside. Walls are thin noises can be heard everywhere.Cars and people are easily noises that can beheard
- 4/5
Furniture old and extremely woth the traffic jist right outside. Walls are thin noises can be heard everywhere.Cars and people are easily noises that can beheard
- 5/5
Yes
- 5/5
Yes
- 4/5
Good
- 4/5
Good
- 1/5
I stay for Three days and never clean even I go and tell.
- 1/5
I stay for Three days and never clean even I go and tell.
- 4/5
Safe, clean, local
- 4/5
Safe, clean, local
- 1/5
Encontre cucarachas en el baño, las toallas con manchas Las sabanas con hoyos
- 1/5
Encontre cucarachas en el baño, las toallas con manchas Las sabanas con hoyos
- 5/5
:)
- 5/5
:)
- 5/5
Clean
- 5/5
Clean
- 5/5
The room is nice and comfortable. The clerk was kind and efficient and it's in a nice safe area
- 5/5
The room is nice and comfortable. The clerk was kind and efficient and it's in a nice safe area
- 5/5
Easy parking. Ac unit blowing however u like. Has a fridge in the room but no microwave. Comes with small shampoo and soap. Room is spacious. Good size tv with cable that has good movies and u can sign in with Netflix, Hulu, etc. Check in and check out was easy. No smoking.
- 5/5
Easy parking. Ac unit blowing however u like. Has a fridge in the room but no microwave. Comes with small shampoo and soap. Room is spacious. Good size tv with cable that has good movies and u can sign in with Netflix, Hulu, etc. Check in and check out was easy. No smoking.
- 4/5
Clean and nice
- 4/5
Clean and nice
- 5/5
House keeping is very clean Bed sheets smell great Quiet for sleeping 😴 Recommend highly 👌
- 5/5
House keeping is very clean Bed sheets smell great Quiet for sleeping 😴 Recommend highly 👌
- 5/5
A1
- 5/5
A1
- 4/5
Location
- 3/5
It was an adequate hotel. The power sockets were difficult to reach and the phone was for some reason in a drawer. One of the drawers was broken and not repaired. You needed to have a $20 cash deposit to check in. But other than that, I’d consider it to be an OK place to stay. If you’re like me and only staying in the hotel to sleep, it will meet your needs. But it wasn’t the best hotel that I’ve stayed at. You get what you pay for.
- 3/5
It was an adequate hotel. The power sockets were difficult to reach and the phone was for some reason in a drawer. One of the drawers was broken and not repaired. You needed to have a $20 cash deposit to check in. But other than that, I’d consider it to be an OK place to stay. If you’re like me and only staying in the hotel to sleep, it will meet your needs. But it wasn’t the best hotel that I’ve stayed at. You get what you pay for.
- 0.5/5
nothing rude staff, unclean rooms, shady pricing.
- 2/5
Door locks not able to lock. Take one day to fix. I went out without locking the door.
- 2/5
Door locks not able to lock. Take one day to fix. I went out without locking the door.
- 3/5
This was a last minute booking, literally for sleeping. We were pleasantly surprised, the room was clean and in a quiet location. Better than staying k e double the price in Hollywood.
- 3/5
This was a last minute booking, literally for sleeping. We were pleasantly surprised, the room was clean and in a quiet location. Better than staying k e double the price in Hollywood.
- 5/5
Nice to stay
- 5/5
Nice to stay
- 4/5
There is a liquor store across the street but they close early.
- 4/5
There is a liquor store across the street but they close early.
- 5/5
Quiet n clean
- 5/5
Quiet n clean
- 5/5
Love staff! Love cleanliness! Thanks.
- 5/5
Love staff! Love cleanliness! Thanks.
- 1/5
This is my second time visiting the place, and not all the rooms look like the photos on the website: the sofa is dirty and stained, the bed sheets are torn, the floor is dirty, and the service at the desk is terrible.
- 1/5
This is my second time visiting the place, and not all the rooms look like the photos on the website: the sofa is dirty and stained, the bed sheets are torn, the floor is dirty, and the service at the desk is terrible.
- 3/5
Pretty good room for the price , just wish it wasn’t as hot in the room , a/c wasn’t working good
- 5/5
calmness
- 1/5
This has to be my worst experience staying at an old motel. This old motel shouldn't be advertised to the public on your website. The manager and the owner haven't finished remodeling and repairing these small motel rooms. They haven't installed a clothing rack for guests to hang their clothes. This is a big necessity for guests and travelers. Hanging clothes on the shower curtain rod in the bathroom does not solve this problem. They need to replace and repair the old tiles or flooring in each room. There were like two missing ceiling lights, and one ceiling light that wasn't required above the television. The plumbing in the bathroom needs work, especially the toilet that wouldn't flush. The shower needs plumbing work, especially the showerhead. There needs to be better caulking around the bathtub.
- 1/5
Most significantly, THERE WAS ADULT CONTENT PLAYING ON THE TV—not risqué content, but FULL BLOWN ADULT CONTENT and not on pay per view and not protected. My 9 year old was flicking through the channels and all of a sudden there was grunting and moaning and I looked up and THERE WAS A FULL BLOWN ADULT FILM ON THE TV. As I noted, I believe this is a hotel that is used for illicit activities based on all of this!
- 5/5
Good
- 5/5
Good air conditioning. Good location.
- 1/5
I’ve been in manny Motels and NEVER been so disappointed. If i could leave a 0 star review i would had but is the only option. This place is so dirty, water all over the floor and the rooms smell like old carpet. From far it look somehow normal but the surprise is when you face reality and get there. I didn’t know they requests deposits cause in the website doesn’t say anything so I had to got out and withdraw the money cause the ATM there is 5 buck. I told the guy that they should post that on the site like other places do but he look like hate that job as well. I try canceling but he could reimburse and the website told me is on to them So I had to finish staying there, but never again!! Word of advice to the owner give the place some maintenance cause the place is a mess.
- 4/5
Good tv options
- 4/5
Did not provide hand towel, wash cloth, or bath mat.
- 4/5
It is definitely in the ghetto and you will hear people screaming at night time every once in a while. Do not drive a hell cat or any other kind of sports car to the hotel though as someone tried stealing ours in the morning. The cleaning ladies are very friendly and clean great
- 4/5
The workers were nice! And for the price it was more than we expected
- 3/5
The room was decent, there were clothes still from the previous people I the drawers still. The sheets had a few holes and stains in them. The room didn't come with a fridge nor microwave very hard to work with.
- 1/5
At first check in we discovered, No toilet paper. no hairdryer. I had to go to the front desk to get toilet paper. So before using the restroom make sure there is toilet paper. it was so incovinient and also after checking in I had to go to the Walmart to buy a Hair dryer for using on my hair after my shower. Very hard to settle in ALSO the parking sucks and its hard to get in and out of the building as it is in a corner in a high traffic area. bring $20 cash, cash only deposit for insidental. I would only reccommend if you need a cheap room and don't mind not having ammenities.
- 3/5
The property is old but the staff is friendly.
- 5/5
Quick check in
- 1/5
This is the worse place i ever been too .th
- 2/5
Really poor customer service
- 5/5
Quite place
- 4/5
I guess you get what you paid for. Still kind of overpriced though.
- 5/5
verry good, perfect.
- 3/5
I like it because they offer a good value for a decent room.
- 1/5
The room was dirty with cockroaches, broken tv and lights were broken. Very dirty would not stay here again. Also did not return the deposit back.
- 5/5
Love it
- 5/5
Decent
- 5/5
I love them
- 4/5
It was a comfortable stay while staying in budget and I thought the check in was quick and easy and the room was spacious. I would go again for another night.
- 1/5
This place is absolute trasj beware of the indian guy with the glasses whi works at the front desk dude will walk into your room without any kind of warning he opened my door and saw ny woman naked in the bed and didnt hane any reasoning for coming up to open our door
- 4/5
Room was very nice and clean just didn’t have any towels or the tv remote. I’m not sure if they just forget to leave some in the room but besides that the bed and room were comfy and everything was good :)
- 4/5
Nice and quit
- 4/5
Nice room and clean
- 5/5
It was a great stay! Beds are very comfortable, rooms are almost sound proof
- 1/5
Graffiti on the furniture and in the Drawers. They never gave me back my $20 Deposit. I will Never stay their again
- 1/5
A|C did not work room was hot also no control for tv in the room had to go twice to ask for one 1st control was broken
- 1/5
Avoid this place at all costs!!! Do not stay here. Its an unsafe and scary envelope at night. As soon as I arrived and parked my car I could see that there were 3 cars visible in the parking lot that were inhabited by people living in their filthy cars. There was even a microwave outside for them to heat up their food. The front desk checking area is outside. Upon check in instead of placing my payment upon my credit card he demanded that I pull the cash out of the outdoor atm machine to pay with saying that it was their policy. Despite the fact there is no notice of this policy in Expedia on their website. Then when I told him I could not pull out the money from my entire stay because it was over the maximum amount I could pull out of the machine, he finally agreed to just put the entire state on my card. When I checked in the room had a massive stench of epic proportions and there were ants in the bathroom. When I asked to check out and get a refund I was treated beyond rudely and the man on the phone kept screaming and shouting at me asking me "what was wrong with the room??" after I already told him what was wrong with it. In the end I was given a full refund on the spot. I quickly left and was forced to book another room at the last minute they're Expedia. This was after making a 7 hour road trip from Northern California.
- 5/5
Great privacy which adds up to a relaxing night sleep.
- 4/5
not far from food dining and action.
- 5/5
- 1/5
I never do reviews but this place deserves a 1 star.
- 5/5
Economic.
- 5/5
Thank you.
- 5/5
Good and clean and safe and easy parking. Very good conditions for this price.
- 2/5
Price Bed was not comfortable restroom shower could have been cleaner no smoke alarm or toilet paper holder or wash cloths
- 1/5
If u are a crackhead, this is the perfect place for u. Other than that, run. The photos are misleading or out dated. Spend the extra $40 and go up the street to Motel 6, that’s what I did. I requested a non smoking room and immediately after opening the door the room smelled like cigarettes. Front desk offered to clean the room or place a freshener which was unacceptable as my 5yr old son was expected to stay as well. Also, no mirrors in restroom. The dresser had graffiti all over it. The bed and furniture were gross. I thought I was gonna catch something just by stepping in there. The smoke alarm was missing and the wires were just dangling. I walked out of there within 30 seconds. No refund but it’s fine. If I could give them a -0 star I would.
- 3/5
I wasn’t asked for DEPOSIT of $20.00!? This time I returned to Los Angeles & I thought the rooms in other side of hotel were newly renovated! This time the condition of room was lacking! I was asked 3 more times for $20.00 Deposit!? Without a receipt & policy for RETURN OF DEPOSIT!? Plus, people came into my room several times without my approval OR KNOWLEDGE! I feel VIOLATED!! I realized there are plenty of other hotels in the area that will TREAT REPEATED CUSTOMERS WITH EXCELLENT SERVICE! There’s NO ICE MACHINE! Soda machine doesn’t work & I realize STAFF DOESN’T REALLY CARE! Last night the POLICE WERE OUTSIDE MY ROOM & I SIMPLY DO NOT FEEL SAFE IN THIS AREA EVEN WITH CAMERAS! The STAFF IS NOT TRAINED TO UNDERSTAND CUSTOMER SERVICE! I felt like I was bothering the woman when I was asking iff she had my confirmation of my itinerary!
- 5/5
Nice hotel
- 4/5
This was pretty great for a motel and the area. I’ve never been here before but felt that it was close to everything I needed.
- 5/5
Thank very much
- 5/5
I've stayed there several times and I always enjoyed it
- 1/5
The room smelled like scented insecticide, then I saw small roaches on yhe floor. I should have took pictures but didnt think about it. I was given a room in the back far corner so maybe that room was neglected or usually used for homeless people.
- 3/5
It makes sense for its price, some of the shows on the TV were… interesting. But they had netflix and other platforms which was awesome. The room suits the price. Thin walls, you can hear EVERYTHING. Very loud facility noises but what can you expect for this price.
- 1/5
- 5/5
Clean environment 😀.
- 2/5
No service, Dirty room.
- 5/5
.
- 4/5
Staff was nice
- 5/5
Room is clean and spacious.
- 1/5
I rarely give bad reviews but this was probably the worst. I would love to support small business but this place was not worth the money. RUN!!!! there are other places that are way cleaner and nicer and cheaper. Such a money-grabbing place but doesn't maintain their rooms well. The pictures are from 10 years ago, light bulbs aren't working, ventilation was dirty and sheets had cigarette burns, the shower curtains have molds!! Both expedia and this place pushed me around when I requested for a refund, I initially booked a 2 night stay but had to use just one night, they insisted on charging me 2 nights but on the app says I have the possibility to get a refund before 6pm on the 1st night of my stay. When I spoke to staff they told me I should have requested the day before which I did but they didn't honor(according to expedia customer support) at all. Idk how this place is getting 10/10 reviews, when it's clearly falsely advertised with the pictures here. I still want my refund, especially for services I haven't received or used well!! RUN!!!! book another place besides this!!!
- 2/5
Dirty
- 1/5
This was worst experience I have ever had in a motel the staff was awful could care less about you and were have asleep in a room in the back - the room was terrible with no cover in the bed bleach was used in the cleaning and it over powered the room lights failed to work the furniture was destroyed the peep hole has toilet paper in it the door had holes in the bottom covered with masking tape - I asked for a new room they said no . I asked for a refund they said no it was a new low I. Customer service avoid this place at all cost
- 3.5/5
Very difficult to get into the parking lot.
- 5/5
Good
- 5/5
Nice room and quite in addition to being centrally located at a good price would stay there again.
- 2/5
The price was fair The drawer was broke roaches people sitting outside talking to their selves sockets without covers no wash clothes towels was stained
- 1.5/5
The parking was accessible. The staff person appeared to embrace a world view that customers are a bother. To wit: barking the demand "no visitors!" The key deposit was not disclosed prior to arrival. There was an inadequate supply of towels. I was awakened in the night, having been bitten by some bug. A huge disappointment and embarrassment to the hospitality industry.
- 5/5
Great
- 3/5
Room had a weird smell
- 5/5
modern room no ice machine or microwave
- 1/5
I booked a room for 4 nights, but the room I was given did not have a fridge as advertised. On my last day, was forced to get my room serviced when I declined them because I was in the middle of a nap. The owner came to knock on my door 3 minutes later and demanded that the attendants serviced my room. I obliged but was extremely upset, considering there is no mandatory room service mentioned anywhere. The room service ladies and the check-in ladies were nice and kind, though. But I will not be staying here anymore thanks to the extremely rude owner.
- 4/5
it was good very clean and it’s peaceful
- 5/5
The rooms look well maintained
- 1/5
Area didn’t feel too friendly. Staff were a little rude. I guess the positive was that I had a previous guest sign in to the Netflix and the staff never signed out so I got to watch a movie which was nice.
- 5/5
The motel was great for quick overniight stays. Fast foods was convientent
- 5/5
All good
- 5/5
loyal customers. Thank you Del Mar Motel
- 5/5
price was more bang for your Buck. Stayed another night.
- 5/5
Very clean
- 1/5
MJ
- 4/5
I commend Del Mar Motel for resolving the issue that I brought up. We will not hesitate to stay again for the convenient location and big, clean room.
- 4/5
The room was clean though out-dated furniture. But for the price I think it was good. There is noise from the streets.
- 2/5
dislike, the facilities were very old and worn, inconvenient
- 1/5
Poorest condition I have ever seen
- 3/5
Very clean and good for the price. could use paint and new furniture. Stayed 4 days and was comfortable and quiet except last day with a party next door. Supposedly no visitors?
- 3/5
Quiet
- 5/5
The cleaning lady is amazing!!!! I absolutely loved her service if I was to travel again I’d stay here the reviews said other wise but I had no complaints what so ever!
- 2/5
Noisy , not clean
- 3/5
Staff was very rude!!! Our toilet wouldn’t flush. We tried calling front desk on the room phone and that didn’t work! So my fiancé went down to ask for assistance and they sent him in the janitors closet to get a plunger!! Just too much to list!! Rooms were actually nice though.
- 4/5
Okay
- 5/5
Very clean
- 5/5
Nice tv clean how water works everything good
- 1/5
Property is roaches infested, exposed wires on the walls, no smoke Detector, ac didn’t work, shower head didn’t work, pictures were not accurate. Over all a bad experience
- 3/5
Other than the roaches and the stains on the wall it was fine.
- 4/5
There is plenty of parking. The room is big and inviting. The only minor nuisance is the $20 cash deposit for the room key and remote control for the television.
- 5/5
Good
- 5/5
The Netflix option was great
- 5/5
Never go to this motel any more. Too noisy in outside of hotel also boss of hotel cheat me usd20 room card.
- 5/5
Great for price. Thank you very much
- 3/5
Room had garbage in it
- 1/5
Sheets had mold and there was a pubic hair.last time i complained about a jacuzzi room cause the water was backing up i got 10$ out of 120$ i spent so why coplain its not going to solve anything.
- 4/5
Just okay
- 4/5
everything is okay
- 5/5
I had issues with my card during check-in and couldn't withdraw the $20 cash security deposit. The staff were kind enough to let me in my room as I sorted the issue out with my bank.
- 1/5
Rude
- 4/5
Not a bad location. I had to ask for towels. Two roaches. No active smoke detector...believe the one in the room was hanging. Otherwise, it met my needs for that trip to LA.
- 1/5
Walls had lots of molle all around bed bugs on bed very dirty place will never recommend this place
- 4/5
Nice room
- 4/5
Everything is good
- 2/5
The host is very disrespectful
- 3/5
Nothing say anything,just ok
- 4/5
N/A
- 4/5
Comfortable bed no ice machine but they did have fridge in room so that was good for the price