Motel 6 Rockford, IL

He talked with one if my group that he put in another room with king bed, because he didn't have all the rooms I booked in the lower level, insisting she do the review for him as he picked everything as perfect... After he got the review from her his attitude and demeanor changed toward her, no longer accommodating. His statement oh well you can't please everyone and didn't want to hear anything!! She was trying to share for him to address so there wouldn't be nasty reviews!!

Parking lot was dirty. Guests were coming to the office complaining about their rooms being dirty. This was a busy event weekend, owners took advantage of their employees and guests because they knew there wasn’t anything in the area available.

This is a cheaper hotel with no frills. The room was clean, comfortable, and quiet, which was all I needed.

You get what you pay for. I needed an inexpensive room for one night. It is very rundown and has limited amenities. My room had a nice fridge, microwave and the A/C worked fine. The woman that checked me in was very nice. It was fine for price.

Good stay for the price. VERY happy with how well the parking areas were lit.

Clean room. Fair price. Poor check in process. Long wait. I heard many others say the same. Many including myself waited in line for 30+ min.

Looks terrible. Any repairs were probably done 20 years ago. The AC Unit sounds like a tractor diesel, impossible to use... Definitely would not recommend that anybody stay there unless you have absolutely no choice

I love the fact that it was secured and that we could do a 4 a.m. check in when we got off the highway. Staff was friendly. Rooms were spacious and the beds were comfy. Convenient location. I would book again.

Very good

The room looked nice ish. It looked like a crack house from the outside. Did not feel comfortable leaving my car in the parking lot.

It looked like a crack house from the outside. Did not feel comfortable leaving my car in the parking lot.

The room was

This hotel was very clean., Hotel was recently updated/remodeled. Plenty full parking, security cameras in hallway and parking lot. I was able to sleep well, knowing I was safe

The bathroom had mold in shower, it was not clean at all.

The bathroom had mold in shower, it was not clean at all.

Yes

Rooms are inside not outside Iron doesn’t work

Rooms are inside not outside Iron doesn’t work

The condition of the property is run down at best. The rooms have been updated as cheaply as possible. The air conditioning and heating systems are so loud you can’t sleep, and they look 100 years old. The outside area isn’t maintained at all. It’s loud, especially because it’s by a hospital. There is a fridge and microwave but the fridge is barely cold and doesn’t have even a tiny freezer. The owner/manager was beyond rude. I understand this is an older property and inexpensive to stay at but that doesn’t mean it can’t be decent and the people running it can’t be kind. The yelled at me for booking through Expedia because now they have to pay them a commission. I tried to pay them cash and they charged me more than what Expedia did, of course I’m going to book via Expedia then. I stayed a week but had to continue my stay three times due to how I was able to pay for the room. Each time they charged me extra because then I needed to check in “early”. Because I rebooked the same room they wanted to me leave that room at 11 am (checkout) & come back at 3 pm (check in). I of course didn’t have to do that if I paid them a extra $15-$30 a day. I have NEVER ever done that at a hotel. Early check in fee sure, but NOT when I rebook the same room.The manager/owner then proceeded to rudely tell me it was $30 to check in at 11am instead of say 2pm which is when I paid only $15. I nicely asked how was I supposed to know that when it’s not written anywhere or mentioned? Do. Not. Book. Here.

Room was dirty, hair in the bed and dead roaches in the bathroom. People knocking on room doors at 2AM. Tried to call the front desk and no answer after several tries.

Exceptional

Bad

Location was convenient Very old, hardly any lights in the room. Very rough condition,

Location was convenient Very old, hardly any lights in the room. Very rough condition,

Bad

Bad

Pleasant

Price Unsound proofed walls

Bad

Jazzaci Tv wasn't big enough, dead roach in hallway, shower didn't have no where to put soap, fridge didn't get cold

Jazzaci Tv wasn't big enough, dead roach in hallway, shower didn't have no where to put soap, fridge didn't get cold

I'm just disgusted, woke to find that and just left hours before I wanted to. I will NEVER return there.

The parking was easy and there was enough space. The room is good for what you pay. Since this was just a one night stay we weren’t expecting much. The room was a good size however the pillowcase did have discoloration and some dirt marks.

The property was OK. I didn’t like the driving in the area.

Parking was terrible. Not marked. Loud guests. Did not feel safe-doors to the outside (to be accessed with key) left open and had to be pulled shut. Loud music and guests in the parking lot. Thin walls. Lots of yelling. I was looking to shower and take a nap as we have family in the hospital. I was able to take a quick shower and then felt unsafe and unable to sleep. I left.

Shower was clean. Parking was terrible. Not marked. Loud guests. Did not feel safe-doors to the outside (to be accessed with key) left open and had to be pulled shut. Loud music and guests in the parking lot. Thin walls. Lots of yelling. I was looking to shower and take a nap as we have family in the hospital. I was able to take a quick shower and then felt unsafe and unable to sleep. I left.

I've stayed here 3 or 4 times and have never really had a complaint

Bed sheets and bed spread was very dirty. Couldn't stay even though they wouldn't give us a refund.

Bad

Location Door to room had been kicked in and not fixed properly or didn't appear to be

Door to room had been kicked in and not fixed properly or didn't appear to be

our room was in the basement. parking wasn't very good

Things looked a little sketchy when we came into the hotel but the front desk staff acknowledged that it was a known issue, explained the process for addressing it and moved us up to the third floor that was quieter. They were vigilant in watching the cameras, noticed we were walking around on two different floors and came to assist us when we thought our cat got out. They greeted us when they were outside when we were loading our car to make sure everything when well for us. They are the main reason we would come back there.

The room was recently freshened up.

Room was clean but it was extremely hot in the hallways and room was blazing hot when we checked in. No ice machine. Wouldn’t recommend

Very convenient to be a last minute trip

Had microwave and fridge. Plenty of room to move around. No carpet in room wich is fine for dogs but the gallway is hard floor also and without the AC on high you would be able to hear people talking out there most of the night!!! Bathroom sink clean but miror and wall behind the faucet wasn't clean!

It would have been nice to have a hair dryer and kleenex in the room.

A good no frills place to spend the night

I competed in the 70.3 mile Ironman race and stayed here. I had a blast. It was an amazing experience.

The bathroom walls were pretty beaten up and falling apart in some areas

Good

Charged a second time for the room at check in. Property was sketchy. Room smelled horrible. People above us stomped like elephants. Is overpriced, even before being charged again.Highly would not recommend. Definitely never staying there again.

Ac didn’t work and was very dirty place.

Horrible experience. They couldn't find my reservation even with my itinerary number so they charged me over double. They were rude and unhelpful. Then we get home and found out we left a laptop and they said it wasn't there. We have a location on it and it pinned their. I offered to pay to send it back and they said no you have to come get it. That's a 5hour drive and you first said you didn't have it. No working ice machines no pool.

Very clean

Not a great neighborhood and they didn’t have room for us only a king room for 4 people

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All ice machines were broken.

Really Loud AC, broken ice machine.

Everything was as expected on the stay. I got what I paid for. My co worker and I were quite distraught at 2:45am when two strangers entered our room using a carded room key. They came in noisy and turned on our lights scaring us badly. It was so hard to calm down and recover from the fright. I don’t understand why they had access to our room!!?? Big safety issue if other people have coded access to other peoples rooms!!

The toilet was stop up had to get a plunger. After I got the plunger the toilet was continues to stop up. The manager was very rude busted in the door after was told getting dress.

Nothing at all. This place was disgraceful and I did not stay there. It was nasty and it looked like a drug addict facility

Very bad experience, insecure place ,many drugged people around,I didnt sleep nothing to much noice and very bad smell

Nothing It was in need of cleaning up and repair

No front desk person, had to check in with soneone over a screen.The place smelled terrible, like mold and drugs. I would not recommend this to anyone to stay.

Not clean

hot tub price

The front desk person is on a screen with a headset and you can't understand her a lot of static.

We booked connecting rooms we had 3 young children paid for 2 rooms could only use one as they were completely separate rooms 120 and 126 down around the corner check in was a joke I won't be back here ever again would not recommend ever to anyone

No WiFi. Smells terrible. Blankets on the bed were very dirty. Tried to charge me again for the room. I do need a receipt for the room so that I can get refunded. Will never stay in a motel 6 again

Super loud the neighbors didn't let me sleep

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No staff and dirty sheets

My boyfriend and I stayed in the jacuzzi suite and it was pretty nice No free breakfast and really didn't have any interaction with staff

I got bug bites being there and left early they won't issue a refund.

chose this motel because it is only a few blocks from the hospital where my son had bypass surgery on Monday Jan 13. First there was no one at the desk, just man on computer that didn't speak very good English. Got to our room, ice machine broken had to go get ice some where. Internet not working in my room. They moved us to another room that had internet. That was our first night. Son surgery was next day and was at hospital from 5am til til early evening. Get back to motel and my card would not open my door, had to climb 2 1/2 levels to office and talk to a da-- computer again! Tuesday at hospital with son most of day get back to my room, card would not open my door again! When I went back up to talk to the computer it gave me another new card and then reminded me that I needed to check out tomorrow! Which I will and will not be recommending this to anyone, Hotel.com needs to take it off of their site. It has been the worst ever.

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I had a shower and heat, my prior plan was to sleep in my car. The housekeeper had done well cleaning but they can’t get a bad smell like that out. Room smelled of stale cigarette smoke. Also, in the hallway to room smelled of smoke. There were definitely people smoking inside. Other guests hadn’t picked up after their dogs in the area where I walked mine. Run down.

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Hell I wish we could smoke inside

Pricing was excessive especially for the discounts and rates that was offered

Love iy

There were limited amenities. I thought there would have been a tub, shower combo instead of just a shower base. Not a deal breaker.The bathroom faucet was not secured to the sink. There was only one chair and yet it is set up for two people. I rented for 68 and found it for 54 on the web?

No sleep for 2 days.

B

Price is right for a well made and clean

More hair on the sheets/covers

The reservation was process correctly but the hotel made checking in more difficult then it needed to be. The kiosk made it hard it hear the person. The room dirty and towels were stained. We left within 10 minutes of walking in the door.

The kiosk was very hard to hear and understand the operator. The bathroom was dirty and the towels were stained. There was mold in the shower area.

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Covers had human and dog hair on them. Towels had yellow stains and hair on them. Toilet had hair on it

I wish the parking lots were not so tore uo got a flat tire

The linins should be changed andbroom swept

People yelling abd banging on doors in the middle of night.

When me and my husband arrived the halls smelled like weed even though it is posted no smoking period on the property. The check in process was easy through a computer screen but easy. When we arrived in our room there were no sheets on the bed just blankets piled up but no biggie cuz we usually buy our own due to we have had issues with this before. The room was clean but the bathroom also had no towels and there was hair in the sink . It stated that room service was not till 11 and housekeeping showed up before 10 and asked if we needed anything to which I said no except for getting rid of garbage which they were kinda rude and pushed passed me and proceeded to check the room which my husband was still sleeping at the time other than that not really any complaints. Comfortable beds and decently quiet for the area. Decently priced. It was kinda a maze to find your way around no pool or workout area as listed and the elevator seems to have been out of order for awhile considering the other reviews that I read. If your on a budget and need a place to stay and don't need elevator then you should be fine. Other than that make your own judgement

Good

Decent clean room

this property is has MANY long term residents using as an apartment. The people at the front desk do NOT speak English and rely on a video communicator from an unknown location. The place smelled like curry or something. In need of total updating. I did not even stay the first night and asked for a refund for the last 2 nights I booked. Frankly, I would like a refund for the first night as well.

My stay was ok. I haven’t decided if I will stay there again and request a different type of room.

From the moment I arrived, I was not welcomed. There was a man at the front desk who pointed to the kiosk for me to check in. He had a very thick Indian accent, so I couldn’t understand him very well at all. I was in the middle of Illinois! I proceeded to try to use the kiosk, but it wasn’t working very well. The IT girl on the screen also had a very thick accent, so it was very hard to understand her as well. I’ve never seen one of those kiosks for check before. I asked why the guy inside couldn’t help me with check-in and he proceeded to lock the office door and walk himself right out the building without helping me! the halls stunk of marijuana!. we then proceeded to our room. The bathroom light was extremely dim at best! I had to put my make up on in the hall where the lighting was somewhat better. The refrigerator was turned off so we couldn’t put our cold drinks into the refrigerator. There was no alarm clock to check the time in the middle of the night. it looks like a dog had chewed up one of the trim pieces. The pillows were like bags of rocks on my ear. I could hear someone talking in the next room because the walls were so thin! Only hotel I’ve ever stayed at without a hairdryer. This is definitely one of my worst experiences in my life!

No onsite staff. Check-in was via a kiosk, which was odd. Room was dirty. Towels were either dirty or stained which is gross either way. Same with the sheets and bed covering. There was a phone in the room, but not connected to anything. Two nights in a row I had to get a new key because it wouldn't open the room door. That was also done via a kiosk. Other people staying there were very load and made it difficult to sleep. There were strange characters in the parking lot. Made me feel unsafe. If you are still reading this, you should stay somewhere else. I wish I had.

There was no viable wifi signal. Weren't able to connect at all during they stay. There was hallway and upper floor noise most of the stay as well.

n/a

It was great

Check-in was done by kiosk/zoom, it was hard to hear and understand what was being said. Elevator, multiple ice machines, pool and gym were not working or open. You can hear everything, even from several rooms down. Floors were dirty, with gum residue and staining on tile floor. Clean towels were stained and had hair trapped in them. I would not recommend this hotel unless you are very desperate for a roof over your head. Also there are no Do Not Disturb signs, so be ready to have your door pounded on in the morning.

Everything

Availability and rate

Ok place nice room clean bed was hard and pillows were flat but for the overall price it was not bad no continental breakfast but I would consider coming back for the price.

The hotel was ok but the pool was closed, my tv didn't work, and the video check-in was the dumbest thing I've seen. The credit card machine was down too and the atm didn't work either but didn't see any homeless people or drug addicts or anything.

We got to our room, which should’ve been non smoking, but people were clearly either smoking in the room or around it. A mix of weed and cigs, and must. My nose started to run after 5 mins. We had our baby with us so there was no way we were staying there in that condition. When we asked about the problem the lady at the front for another room, they said there wasn’t another one available, then gave us a can of weed killer and told us to spray it around! Sorry but that is just unprofessional. My baby will not be crawling around and breathing in weed killer on our stay. Absolutely obnoxious.

The room wa clean but that was about the only good thing, the hotel is very old and shows it. The first room i was in the air conditioning didn't work and i had to ger cash to pay because the cc machine was broken and then also found out the elevator was broken as well. it needs alot of upkeep .

Walls dirty holes in walls limited channels tv barley worked! Internet was terrible

Awful, bad part of town, nasty rooms, no front desk person, you talk to a kiosk. Everything is broken

The list of “rules” like not having guests after 9pm was off-putting, but also who’s going to be there to enforce it? The talking robot at the lobby? The room was clean, it was in ok repair, and it was comfortable. I didn’t go into this stay expecting five star service, so I wasn’t disappointed.

It was the definition of corporate down sizing just the bare minimum

No ice machine working on property.

Walls are very thin and lots of yelling and doors being slammed during my stay was hard to get comfortable with all the noise going on was distracting and disrespectful of others that had to get up early during their stay

It was decent

It’s decent

No front desk person on site had to walk around inside building to find room - other people were looking for theirs as well. No elevator, no ice. Only 2 pillows on bed. Whining dog next door. People talking so loudly in next room they woke me up after midnight then dog started barking and whining so I called the “front desk”. Whoever answered said he would send someone over. I think this was around 1:00 am. I don’t know if anyone came but dog stopped. People kept talking and fighting until 3:30.

We stayed here twice this week and the first day we stayed nothing worked, all the ice machines were broke, the pool was closed but our room was nice. We stayed here again last night and everything was still broke. And when we got to our room the air conditioner wouldn’t work. It would turn on but wouldn’t blow cold air, and it was over 85 degrees. The room stayed hot all night making it hard to sleep. And the phone in our room had the chords ripped out of it.

Convenient to many locations

The kiosk check-in is absolutely ridiculous. Nothing easy or smooth about it. If you stay there make sure you have everyone with you leave the vehicle and come in with their ID as well. Took about 10 mins to check in with kiosk. 2nd night out key got us in the building but wouldn’t work for the room so we had to go back and deal with the kiosk again. People were noisy all night long slamming door and stomping on the floor about us. No workers so can’t even get anyone to try and quiet them down. Wasn’t the cleanest room I’ve stayed in but over wasn’t terrible. Will definitely not be staying there again just because of the kiosk and noise.

Rude employees.

And the elevator was out of order which was also inconvenient. Very impersonal. Had a kiosk greeter whom I could barely understand and hear. Gave a whole new meaning to hands free!

Good deal and comfortable!

Always take care of me and are the nicest staff that go out of their way to make u comfortable and feel at home

did not sleep all night due to room next to me literally screaming all night. called office they did nothing

The problem for me was the outsourced staff. It had a vending machine like feel in the front area with staff outsourced from India and Chile. They will tell you Florida but it’s not true. There are no humans for staff on site. It reminded be by Covid times or the movie last man on earth. I like the human interaction much better. Short of that the hotel was nice clean and looked remodeled.

Staff provide good service. Clean and quiet plus good price.

2nd time staying here, last year was great. Reasonably priced, clean, no-frills hotel that looked recently updated. This time our room was not updated, the door would not lock, crumbs in the bed, hair in the shower drain and on the towels, furniture cracked. Brought our concerns to property staff's attentive- twice- and it was never addressed. We weren't moved to a different room or had our concerns acknowledged at all.

I wish there was a I wish there was an option to Negative stars but it won’t allow me to post this without at least giving one. While I’m sitting in My moldy dirty filthy room I decided it was imperative for me to write a review. Still experiencing the absolute worst experience of my life it’s beyond a nightmare first of all there’s no one to greet you at the front desk when you check in at night, you have to speak to a person on a screen in Florida….. “Florida” I need two rooms for the night a king size room, and a double in the king size room. All the towels were filthy. They had hair and blood stains all over them. There was hair on the walls in the shower. There were sticky stains all over the nightstands, the tables, the desk, and the chairs in the room was horrific. I was actually afraid to leave my car overnight. The room with the beds had blood and sticky stuff all over the lights, the bedsheets, the towels and the walls there were no blankets and there was blood and Yellow stuff all over the towels in the bathroom although the room was spacious, I felt like I was in a storage unit and someone’s Apartment basement. I noticed that there was an extra lock on the doors for both rooms because it seems that someone tried to kick in the door so the wood panel on the wall next to the doors were split in half. Floors were littered with specs of trash and the entire hotel smells like cigarettes and sewage. the most pleasant and delightful experience of my Stay is packing up t

Anything was wrong. The air conditioner did not work. The pool was out of order. The fitness room was out of order. I did not sleep well the room was hot.

It was very quiet

The motel was fine—not a big fan of the kiosk check in.

It was peaceful

Very clean room and comfy bed. Bathroom had been remodeled and was very nice.

Suite 120 was very noisy, hallway noise, work going on in the hallway at 8+pm, wall unit (heat, cooling) very loud, bed and pillows uncomfortable. Room smelled like an ashtray. Dog walk area was nice and clean. No coffee maker in room