Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area

Very nice area. Close to everything you would need. Bedding was nice and clean. Room was clean. Front desk was extremely nice and helpful! Would definitely stay here again. There were some stains on the wall but nothing horrible. Especially for the price of the room. Took me a minute to figure out the TV.

It was quiet. Workers were nice Idk if it’s just me but it seemed like someone kept trying to get in that 3rd night but other than that it was good

Location Very outdated facilities staff was inattentive sleeping on shift very rude not helpful

Very outdated facilities staff was inattentive sleeping on shift very rude not helpful

The staff insisted that I be charged a $50 deposit, even prior to check in, and even though I had prepaid in full. It has been 6 days since I checked out, and the deposit has still not been refunded.

Safe location

Safe and secure, clean

A bit old.

Location. A bit old.

Exceptional

location the staff is really slow when checking in and room was nasty

the staff is really slow when checking in and room was nasty

The breakfast wasn't what I was expecting. Would like to have some fresh fruit, like an apple or banana.

The ease to get to the property from the interstate. The staff an acknowledgement. The breakfast wasn't what I was expecting. Would like to have some fresh fruit, like an apple or banana.

Our room was horrible….broken toilet seat, water pouring out of closed faucet, water on bathroom floor, ripped furniture , lights above desk not working. No milk, no juice for so- called free breakfast . Took 18 minutes to check in. Ugh

Bad

Nesecitan las personas de limpiezas tener un servicio de los cuartos más limpios por que en mi estadías no hicieron el servicio

Nothing about this hotel I liked The front desk clerk is rude.

Nothing about this hotel I liked The front desk clerk is rude.

Wow this place was very dirty. As a frequent traveler I understand some wear and tear but dirty is not acceptable. No usable counter space on the bathroom made getting ready difficult. I would not recommend to anyone except my ex wife

Everything was amazing

Safe environment and quite

I’ll let the photos speak for themselves.. The first two are the first room they offered me the second two or the second

I’ll let the photos speak...

The room had a bad smell and the windows don't open. There was urine in the toilet. The room and halls had holes in the walls, were dirty, and our ceiling was stained.

It was clean and well kept, staff was great friendly and helpful, interaact with guests was awesome

Wyndham should be completely ashamed of themselves. Walls and ceiling falling apart, anything metal was all rusty. Couch was atrocious. I couldn’t wait to get out of there, horrible. People partying in the parking lot all night. You name it it was awful.

Everything was lovely, clean place friendly staff and safe environment

Everything was wonderful place was clean, safe environment wonderful friendly staff

initial appearances were ok, however when I pulled back the bed covers the mattresses were so stained and dirty it was disgusting. I suspect a health code violation! i reached out to the hotel manager without reply.

Room wasn't clean, laundry was even dirty. Sticky stuff on refrigerator and desk

??? Room wasn't clean, laundry was even dirty. Sticky stuff on refrigerator and desk

the entire hotel was dirty and needed cleaned and painted at the very least. We honestly considered leaving but said we’d look at the room - bed was clean and carpet fairly new so we stayed. The toilet seat was broken - the doors on the cabinets were falling off.

The woman at check in was very accommodating and tried to be helpful. the entire hotel was dirty and needed cleaned and painted at the very least. We honestly considered leaving but said we’d look at the room - bed was clean and carpet fairly new so we stayed. The toilet seat was broken - the doors on the cabinets were falling off.

It is. A safe environment, for as parking i don't drive, but it seemed ok, felt very safe

Dirty looking. Breakfast non existent. Tv did not work at all. Person on duty had no clue about why or how to fix.

Ac didn’t work in one room. Hair dryer didn’t work. Broom clean and beds very comfortable.

Nice and clean, staff was amazing and friendly, just phenomenal

Absolutely nothing!!!! This place is horrid.... Nasty Nasty Nasty. Bedbugs in room 400....

Front desk was helpful

Very outdated and looks nasty! Refrigerator didn’t work and shower head was spraying upward on the ceiling and then onto the floor while taking a shower

I wont stay there in my life.

Staff was not helpful at all. We literally had to ask for our room number and could barely check in without gagging because they smelled so terrible. They just handed us the key. Property was run down. Had writing all over the walls. AC was so loud we could barely sleep, it sounded terrible. The elevator literally sounded like it was going to break at any second.

Toilet became stopped up on the first night. Told the customer service at the front desk. They said they didn't have a plunger and didn't offer to change rooms. Had to use downstairs bathroom for the whole duration of the stay.

WALLS HAD SOME HOLES IN IT BUT ROOM WAS NICE

Exceptional

Coûte pas cher mais vaut ce que ça coûte sans plus!

If you’re looking for a cheap hotel, this is it. You get what you pay for. Needed a bed for a quick overnight while passing through town. Got that, nothing more. Facility is old, out of date, and in poor condition. Holes in furniture, gouges in walls, small wall mount sink that was crooked, impersonable staff.

Location Could be a little cleaner.

Location Could be a little cleaner.

Room we reserved was not available. We were downgraded without compensation. Original room had air conditioner taken apart. Second room had broken toilet.

Breakfast good. Staff amazing and made me very comfortable. Everything great!

Breakfast good. Staff amazing and made me very comfortable. Everything great!

The room was ok. The building was dirty, for breakfast they only had oatmeal and muffins.

Cleanliness of room/bathroom was ok. Linens were good and beds were comfortable. However this hotel is very run down and in bad need of repair/updating. Items in the bathroom were rusting. Not a nice smell in the hallways. Breakfast was very basic and minimal. Eating area was small, crowded and not well taken care of. Have marked this hotel for not staying in again. I think it has has its day.

Been in reno for over a year. Can't tell much has been done. Room needs painting, needs new curtains. Electrical wires hanging where smoke detector should be. For the money it's ok.

I requested to move to a different room & I was met with the same issues as the first. Their breakfast consisted of hand bagged bagels thown into a dirty rusty bin. Juice machine was out of order. All of the walls are consistent with what you’d imagine a keyed car to look like. The elevator is giving all it’s got to get you to your floor & feels like it will collapse at any moment. I noticed it hasn’t been inspected since 2023. Maybe that has something to do with it? The less fortunate & a mix of crackheads walk the halls at night. So, If you do book here then double lock your door!

Staff, was very friendly, room was decent, needs alot of updates. Good price, great location for an overnight stay.

Everything it was very pleasant stay I would love to go back Nothing every thing was fine

Nothing went well and could not safely stay at this hotel for the reasons featured below. I got to the hotel to check in only to find two guys smoking crack on the bed of the truck in the parking lot right in front of the hotel. Then there was a disgusting smelling lobby that could only be described as long-standing funk and mold. There were several guests standing around complaining about the accommodations including three different people asking for a refund because of broken plumbing, leaking water and busted furniture and bed bugs in the rooms. A woman that got her refund actually showed me pictures of her room, and it was terrible. It had a broken toilet, bed bugs along the mattresses in her room, broken and torn furniture and a toilet that would not flush. There were also two people complaining about the air conditioning not working. I didn't feel safe to stay there without either dealing with druggies or bedbugs, so we declined our reservation. After I decided to leave, the front desk person called me to say they couldn't put the charge through on my card and that I needed to pay them. This was after I told them I wasn't staying there because of the referenced issues. I told him or her (couldn't tell) that I wasn't paying 165.00 for a room that my children and I weren't safe to stay in. He or she hung up on me. This property should not be allowed to be featured on booking.com. I've used your app and website for years and this is the first time I was appalled by the facilities. There needs to be some kind of checks and balances to be featured on your app.

Everything was nice!

Everything

I did not have a kitchen in my room

The room was hot because the ac didn't work. It smelled like Marijuana or weed in the entire buidling plus outside. The staff were kinda rude or not very social. Stains on the bed and the bathroom floor appeared dirty. The room needed to be upgraded for sure. I was happy it had a bathroom fan that worked and the microwave.

Yes

The handicapped accessible 2 bed queen suite we booked online was given to someone else. I was in a wheelchair and could not move around. The room had blood on one of the comforters,the other bed was dirty(stained),the rollway was dirty and stained, the sink ran water with dirt coming out, there were 3 of us and only rags and towels for two so we asked for more and the assistant general mgr asked me to bring the dirty rags before she would give us more, the breakfast had cereal no milk, eggs no salt or pepper, the microwave in the room was dirty and when I tried to reheat my coffee it started popping. Last but not least the assistant general manager cursed my daughter out and told her to get the **** out of her hotel after my daughter asked her how long she had been an assistant general manager. She got even more unprofessional when my daughter advised her of the conditions of the hotel. She stated "Oh well this is an economy hotel. Do you know what that means?" My daughter then said it doesn't matter you shouldn't be having people stay here with it being like this. They then got into a verbal argument and we left. We have called corporate and will also contact the ADA because it is a serious health hazard in that hotel. I feel I was being racially profiled and underserved and disrespected because I am in a wheelchair. I do not EVER recommend going to this hotel and I hope and pray to God that the supposed Assistant General Manager is fired immediately.

1st room the refrigerator didn't work. 2nd room they put us in the toilet seat was broken. The shower head worked when it wanted to. Halls were dirty just a run down look. Laundry on site took 5 times to get clothes dry. Refrigerator and broken toilet seat should have been caught by the room cleaners. If they don't put money back into it soon it will be a dump. And the outlets are so sloppy you couldn't plug anything except in the bathroom. Big waste of money. Will go b to the red roof next door next time

Price Dirty sofa with stains and torn pillows. Dark brown carpet and it smelled bad

The employee who was working could barely pry himself from his video game and headset. Acted as if I was bothering him. 0/10 rating

After asking the woman at check-in for a quiet room, I ended up right across from the elevator. Also for a some reason there were people milling around outside well past normal hours.hours.

After asking the woman at check-in for a quiet room, I ended up right across from the elevator. Also for a some reason there were people milling around outside well past normal hours.hours.

Price Stained ceiling, stained towels, room smelled like smoke, marijuana smell in lobby, shower stained and low water pressure

The staff was good but the complete hotel was very poor

The staff was good but the complete hotel was very poor

there was only 1 housekeeper

there was only 1 housekeeper

Some staff was nice, the amenities was also good, I also like the room layout, the hallways were stuffy

Some staff was nice, the amenities was also good, I also like the room layout, the hallways were stuffy

The rooms are too small and the breakfast was bland

Just okay

Just okay

Great location Front door stayed open in 20* weather

Clean room

Clean room

The refrigerator didn’t work, the fan in the bathroom didn’t work and the breakfast was terrible.

The refrigerator didn’t work, the fan in the bathroom didn’t work and the breakfast was terrible.

Nothing, bugs everywhere. We left within 3 minutes of checking in.

Breakfast was okay. Very limited. Room was nice and cool especially during a hot day. The chair in our room looked like it was pulled out of the trash. It was hidious. All tore up.

There wasn't anything likeable about the whole experience of being there. The staff was rude, inexperienced and unprofessional. Whenever I asked for essential items that were missing from my room I was met with a bad attitude and short temperament. There were several necessities missing from my room. There were stains all over the walls of the room. The breakfast provided was stale and disappointing.

Had no bathroom light

I enjoyed the amenities, the room was nice but 95% of the staff was friendly and helpful

I enjoyed the amenities, the room was nice but 95% of the staff was friendly and helpful

In the process of being renovated.

In the process of being renovated.

Juice and cereal dispensers didn't work in breakfast nook. Chairs in seating area were mostly propped on top of the tables - not very welcoming.

Front desk was rude!

Front desk was rude!

The room need work done.i was in 400 and the shower rods are rusty theres no lock on the door and the toilet rocks and i got locked out of my room around before checkout time i had to get another key.other than that it was fair

The room need work done.i was in 400 and the shower rods are rusty theres no lock on the door and the toilet rocks and i got locked out of my room around before checkout time i had to get another key.other than that it was fair

Staff was very good but the building is in poor condition and the room smelled old and stale, I had to wash all of my clothes after my stay because they stank.

Staff was very good but the building is in poor condition and the room smelled old and stale, I had to wash all of my clothes after my stay because they stank.

Everything went well

Everything went well

The room was clean. The fridge didnt work. The breakfast was limited and the machines did not work. The area of town is not great. They have signs saying they are renovating

The room was clean. The fridge didnt work. The breakfast was limited and the machines did not work. The area of town is not great. They have signs saying they are renovating

Dude Matt was awesome.

Dude Matt was awesome.

Unsanitary and extremely neglected on maintenance

Unsanitary and extremely neglected on maintenance

It was ok.

It was ok.

The bathroom sink had no cold water that we could find. All hot, no matter how the faucet was set

The bathroom sink had no cold water that we could find. All hot, no matter how the faucet was set

shower was broken and hot water intermittent.

shower was broken and hot water intermittent.

This hotel needs a new remodel

This hotel needs a new remodel

We got what we paid for

We got what we paid for

Quiet and affordable

Quiet and affordable

Dirty nasty towels was in my room closet when in checked in my room

Dirty nasty towels was in my room closet when in checked in my room

The only good things: the AC, the toilet flushed, and no bugs. I'll leave the rest to your imagination because you're probably right with everything else wrong.

The only good things: the AC, the toilet flushed, and no bugs. I'll leave the rest to your imagination because you're probably right with everything else wrong.

After dealing with the front counter, customer service closed. He didn’t even say one word to us the entire checking process. We went upstairs to our room. There was food, left in one of the drawers, the entire hotel recess cigarettes. There was a chair in the room it was all ripped up. There were cigarette burns all over the bathroom counter. There was rest in the ceiling and on everything in the bathroom. The room just smelled horrible. It was extremely dirty. We called hotels.com and asked for a refund and the lady at the front refused to us we did not stay there. I definitely don’t recommend it. I don’t know how it has so many high ratings.

After dealing with the front counter, customer service closed. He didn’t even say one word to us the entire checking process. We went upstairs to our room. There was food, left in one of the drawers, the entire hotel recess cigarettes. There was a chair in the room it was all ripped up. There were cigarette burns all over the bathroom counter. There was rest in the ceiling and on everything in the bathroom. The room just smelled horrible. It was extremely dirty. We called hotels.com and asked for a refund and the lady at the front refused to us we did not stay there. I definitely don’t recommend it. I don’t know how it has so many high ratings.

Room was sufficient but there was a constant penetration of pot smell/odour consistently during the day but especially at night when it got almost unbearable.

Room was sufficient but there was a constant penetration of pot smell/odour consistently during the day but especially at night when it got almost unbearable.

Slightly concerned when I entered the motel and had to ring a bell for the secondary door to be opened by the attendant. Check-in went well. Motel had a lot of wear and tear when travelling from the check-in desk to the elevator then to my room (paint damaged; door facings scratched; walls looked like items had been drug against them). Once in my room, it was generally OK. Bed was clean and comfortable. Fridge and microwave were positioned several feet from their power outlet, so the cords hung off the floor from the outlet to the appliances. There were several stains in my room on the bathroom sink countertop and the tub surfaces (almost looked like cigarette burns but with no indentions). Office chair was sturdy yet the arm material was flaking off. All in all was somewhat OK for the price.

Slightly concerned when I entered the motel and had to ring a bell for the secondary door to be opened by the attendant. Check-in went well. Motel had a lot of wear and tear when travelling from the check-in desk to the elevator then to my room (paint damaged; door facings scratched; walls looked like items had been drug against them). Once in my room, it was generally OK. Bed was clean and comfortable. Fridge and microwave were positioned several feet from their power outlet, so the cords hung off the floor from the outlet to the appliances. There were several stains in my room on the bathroom sink countertop and the tub surfaces (almost looked like cigarette burns but with no indentions). Office chair was sturdy yet the arm material was flaking off. All in all was somewhat OK for the price.

Nice stay. Nice price range. Clean rooms

Nice stay. Nice price range. Clean rooms

It was clean an quite

It was clean an quite

Room 405 findings... Broken dresser drawer Torn/ripped desk chair No signal on tv

Room 405 findings... Broken dresser drawer Torn/ripped desk chair No signal on tv

My stay was nice as a whole. I did encounter a person. Sketchy in nature, however tried to offer me a "date" for the evening. Which definitely caught me off guard. I was not expecting that while out of town. Very peculiar that made me feel slightly uncomfortable about staying in the future.

My stay was nice as a whole. I did encounter a person. Sketchy in nature, however tried to offer me a "date" for the evening. Which definitely caught me off guard. I was not expecting that while out of town. Very peculiar that made me feel slightly uncomfortable about staying in the future.

Staff very nice. Motel needs renovation. Breakfast area needs to be updated and food selection not very good. Looked much better on website then in person.

Staff very nice. Motel needs renovation. Breakfast area needs to be updated and food selection not very good. Looked much better on website then in person.

This place is bare bones but the beds were comfortable and clean - worked for my family for a short notice trip to Rock Hill/Fort Mill area.

This place is bare bones but the beds were comfortable and clean - worked for my family for a short notice trip to Rock Hill/Fort Mill area.

Property needs refurbishing.

Property needs refurbishing.

Felt like I had to constantly check my vehicle as drug dealers were all around

Felt like I had to constantly check my vehicle as drug dealers were all around

The rooms reeked of smoke somebody would start cooking at 2 o’clock in the morning a.m. very noisy kids screaming late at night. I think there is a family that lived there very inconsiderate employees smoking out front in the main entry. I think this facility really needs an audit from. Expedia

The rooms reeked of smoke somebody would start cooking at 2 o’clock in the morning a.m. very noisy kids screaming late at night. I think there is a family that lived there very inconsiderate employees smoking out front in the main entry. I think this facility really needs an audit from. Expedia

Kids were running through the halls knocking on doors. Same kids was yelling from the window. They sound like they was coming through the ceiling also making verbal threats this was a basketball team that was doing this

Kids were running through the halls knocking on doors. Same kids was yelling from the window. They sound like they was coming through the ceiling also making verbal threats this was a basketball team that was doing this

It just felt dirty. Very outdated. Smelled like weed inside and outside. Just go to the next exit if you are going south bound.

It just felt dirty. Very outdated. Smelled like weed inside and outside. Just go to the next exit if you are going south bound.

but the hotel needs upgrades. Bathroom is old an could have been cleaner. Poor breakfast offerings. Nice woman on check out.

but the hotel needs upgrades. Bathroom is old an could have been cleaner. Poor breakfast offerings. Nice woman on check out.

Furniture worn and dirty. Cleaned the room so we could stay there

Furniture worn and dirty. Cleaned the room so we could stay there

You get what you pay for. Rooms were no bad. Breakfast was not one bread was molded. Not very professional

You get what you pay for. Rooms were no bad. Breakfast was not one bread was molded. Not very professional

Check in was slow..no hello..no smile. Check out worse..no one at counter…nothing much for breakfast…lobby dirty…got fed up waiting to check out and find out if they put through $50.00 or got rid of it…had a shower and slept…no tv or coffee used…not pleasant area…felt like in a slum area. However, the room was clean.

Check in was slow..no hello..no smile. Check out worse..no one at counter…nothing much for breakfast…lobby dirty…got fed up waiting to check out and find out if they put through $50.00 or got rid of it…had a shower and slept…no tv or coffee used…not pleasant area…felt like in a slum area. However, the room was clean.

There is nothing to like!! The staff is very questionable and when told that the TV, hairdryer, ice maker and juice machine weren’t working they looked at us like we must have broke these things. Also the room was very dirty with someones food still by the bed! I have not stayed in a Microtel by Wyndham before and will never again. They advertise breakfast included but the breakfast only included a mini bagel or a muffin and toast with no juice.

There is nothing to like!! The staff is very questionable and when told that the TV, hairdryer, ice maker and juice machine weren’t working they looked at us like we must have broke these things. Also the room was very dirty with someones food still by the bed! I have not stayed in a Microtel by Wyndham before and will never again. They advertise breakfast included but the breakfast only included a mini bagel or a muffin and toast with no juice.

Not in good shape

Not in good shape

The room was not very clean to the point it felt uncomfortable walking around bare foot. The door handle on the inside of the room fell off when exiting the room the first time out. I had to reattach the door, shift the handle and use the upper hook with my other hand to even open the door. This was a safety hazard and very frustrating to deal with when trying to manage our stay.

The room was not very clean to the point it felt uncomfortable walking around bare foot. The door handle on the inside of the room fell off when exiting the room the first time out. I had to reattach the door, shift the handle and use the upper hook with my other hand to even open the door. This was a safety hazard and very frustrating to deal with when trying to manage our stay.

When we first got there there were a lot of people hanging around outside smoking so right away asked if we could cancel a reservation and was told no and we got to the room there was mold all over the top of the window and curtains I asked for a refund and was told they couldn't do it so I'm disputing it we left

When we first got there there were a lot of people hanging around outside smoking so right away asked if we could cancel a reservation and was told no and we got to the room there was mold all over the top of the window and curtains I asked for a refund and was told they couldn't do it so I'm disputing it we left

We traveled from MD to Rock Hill to visit with family. The pictures online are a complete fraud. This establishment is in HORRIBLE CONDITION. We checked in and right back out. I have pictures. This place should be closed immediately for renovations, it is dirty and unsuitable for stay. Problems included: trifling carpet and walls, furniture looks like someone used the used the bathroom on it. The microwave and bathroom had mold and rust everywhere. Total disappointment.

We traveled from MD to Rock Hill to visit with family. The pictures online are a complete fraud. This establishment is in HORRIBLE CONDITION. We checked in and right back out. I have pictures. This place should be closed immediately for renovations, it is dirty and unsuitable for stay. Problems included: trifling carpet and walls, furniture looks like someone used the used the bathroom on it. The microwave and bathroom had mold and rust everywhere. Total disappointment.

I went in parking lot and I called Hotels.com customer service , asked to get me to another Hotel but they kept balancing back and fort with no resolution, So I decided to find another Hotel with my own seach till I found one 27 miles in another City Chesburg SC. The guy on the phone told there is nothing we can do we just make the reservations.

I went in parking lot and I called Hotels.com customer service , asked to get me to another Hotel but they kept balancing back and fort with no resolution, So I decided to find another Hotel with my own seach till I found one 27 miles in another City Chesburg SC. The guy on the phone told there is nothing we can do we just make the reservations.

Hotel staff was very friendly and accommodating. The hotel room and bathroom was very clean. Hotel lobby as well as check-in area needs an update. Bed was very uncomfortable, but very clean location of hotel was very close to all local restaurants as well as softball and baseball fields.

Hotel staff was very friendly and accommodating. The hotel room and bathroom was very clean. Hotel lobby as well as check-in area needs an update. Bed was very uncomfortable, but very clean location of hotel was very close to all local restaurants as well as softball and baseball fields.

Property had a lot of issues and it wasn’t very clean plus they have a lot of people that stay there full time

Property had a lot of issues and it wasn’t very clean plus they have a lot of people that stay there full time

Limited staff

Limited staff

Had a no smoking room, but is still had q smell. Probably a smoking room sometime in the pasr. The hallways also smelled of smoke. Not horrible, but noticeable.

Had a no smoking room, but is still had q smell. Probably a smoking room sometime in the pasr. The hallways also smelled of smoke. Not horrible, but noticeable.

So good so far have the chance to have a good bath and relax time.

So good so far have the chance to have a good bath and relax time.

A very scary place to stay

A very scary place to stay

Nice atmosphere and clean.

Nice atmosphere and clean.

The place was rusted out and nasty

The place was rusted out and nasty

Broken AC, Bathroom light did not work in the first room. We were moved to a second (nonsmoking) room that reeked of weed. We went to the front desk and informed them we would not be staying. I requested a refund through hotels.com and they Microtel has not responded.

Broken AC, Bathroom light did not work in the first room. We were moved to a second (nonsmoking) room that reeked of weed. We went to the front desk and informed them we would not be staying. I requested a refund through hotels.com and they Microtel has not responded.

The advertisement does not equal what is actual. I reserved a 2 queen bed suite as an upgrade. I got a regular 2 queen bed room. The walls most assuredly need painting. I paid for the latest (2pm) check out yet the housekeeping knocked on my door hourly to report the time to me beginning at 10:50am. Staff here are professional and this place is quiet. It looks sketchy but no issues were encountered. I've all is OK to stay. One way in one, way out of the building. Have to be buzzed in through the front door at night.

The advertisement does not equal what is actual. I reserved a 2 queen bed suite as an upgrade. I got a regular 2 queen bed room. The walls most assuredly need painting. I paid for the latest (2pm) check out yet the housekeeping knocked on my door hourly to report the time to me beginning at 10:50am. Staff here are professional and this place is quiet. It looks sketchy but no issues were encountered. I've all is OK to stay. One way in one, way out of the building. Have to be buzzed in through the front door at night.

Check in took a long time, there was an issue for some reason with credit card. Entrance door wasn't working. Corridor was in need of renovation. Room was fine, and bathroom in particular was clean. Towels were very white, which was good. Went to breakfast and couldn't get back in room, had to ask cleaner - she was lovely.

Check in took a long time, there was an issue for some reason with credit card. Entrance door wasn't working. Corridor was in need of renovation. Room was fine, and bathroom in particular was clean. Towels were very white, which was good. Went to breakfast and couldn't get back in room, had to ask cleaner - she was lovely.

I would stay there again.

I would stay there again.

It was a quick stay. Checked in late. Lady was nice. Room wasn’t clean. Bathroom had trash in it and toilet wasn’t clean. The entire room had wet carpet for some reason. We had to check out and hit the road early. It met our need but I wouldn’t recommend this place to anyone.

It was a quick stay. Checked in late. Lady was nice. Room wasn’t clean. Bathroom had trash in it and toilet wasn’t clean. The entire room had wet carpet for some reason. We had to check out and hit the road early. It met our need but I wouldn’t recommend this place to anyone.

It was very dirty , the sheets look like they had not been changed.No remote for the tv.A guest with her children was walking around the hotel in her underwear. The kids ran up and down the hall knocking on doors . Worst experience ever

It was very dirty , the sheets look like they had not been changed.No remote for the tv.A guest with her children was walking around the hotel in her underwear. The kids ran up and down the hall knocking on doors . Worst experience ever

Place is run down and needs a redo. Kids where noisy down the hall late into the night. Breakfast is non exitance with NO choices other than coffee and muffin. The bed was very comfortable and clean, however smoke detector hanging off the wall, chair was ripped and fridge was sticky from the last few quests. If you want a cheap stay with comfy bed and TERRIBLE BREAKFAST this is the spot. Easy access back to the I-77, would we stay here again? For sure NO!

Place is run down and needs a redo. Kids where noisy down the hall late into the night. Breakfast is non exitance with NO choices other than coffee and muffin. The bed was very comfortable and clean, however smoke detector hanging off the wall, chair was ripped and fridge was sticky from the last few quests. If you want a cheap stay with comfy bed and TERRIBLE BREAKFAST this is the spot. Easy access back to the I-77, would we stay here again? For sure NO!

Issue with checking in.

Issue with checking in.

Not

Not

The hotel smelled bad and was disgustingly dirty. I didn’t even feel comfortable walking into the hotel.

The hotel smelled bad and was disgustingly dirty. I didn’t even feel comfortable walking into the hotel.

Would not recommend- couldn’t even go into the lobby without a driver’s license check. Everything was old and beat up in the bathroom and room. The only thing new in the room were the mattresses and bedding, otherwise we would have left. Didn’t even have lighting by the beds.

Would not recommend- couldn’t even go into the lobby without a driver’s license check. Everything was old and beat up in the bathroom and room. The only thing new in the room were the mattresses and bedding, otherwise we would have left. Didn’t even have lighting by the beds.

This place was dirty and disgusting. From the ripped furniture in the bedroom to the “splatter” on the walls, to the dust ruffles that were at one point yellow but were clearly brown now to the people just standing around outside. This place screams RUN! Luckily we were just here to catch a few hours of sleep and we survived the night

This place was dirty and disgusting. From the ripped furniture in the bedroom to the “splatter” on the walls, to the dust ruffles that were at one point yellow but were clearly brown now to the people just standing around outside. This place screams RUN! Luckily we were just here to catch a few hours of sleep and we survived the night

Good location, lots of things to do in the area. Can walk to many different places to eat. Room was clean. Beds were comfortable. Very quiet. We only stayed one night, but got a great night's sleep. Check in was easy and staff was very friendly. I would certainly stay here again.

Vieux hôtel, besoin d’être entretenu. Ascenseur mal propre pas de table pour mange déjeuner. Salle de bain mal entretenu et nettoyé. Bon déjeuner

I have stayed at this hotel multiple times over the past 6 years. Never again! This establishment has gone down hill severely. The room was dirty, common areas looked like they had not been cleaned or seen paint in years. Walls were damaged, lights out in hallways.

Could be cleaner

The room was small but quiet the facilities (fridge, microwave) worked great. Convenient to gas stations and stores that was a plus.

Room was terrible. Burnt out lightbulbs, phone didn’t work. Chair at desk ripped. Slept in clothes on top of sheets.

This hotel is a dump. It began when driving into the hotel I was being sized up by a group of teenagers in the parking lot. It felt unsafe right away. At 8pm the lobby was already locked - you had to provide your name to before the door to the lobby was opened. Inside was worse - all finishes in the hallways and elevator was severely worn and marked. The checkin process included making a blown up copy of my drivers license and credit card - which I now am scared has been sold to someone. My room was on the second floor - there were people milling around at the end of the hall. The final straw was the room. Opening the door I was faced with a desk chair split down the side and an poorly made bed. I am quite familiar with Microtel - this property was far, far below standard.

I received NINE emails from Expedia/hotel!!! 1 confirmation 1 thank you for booking 1 hotel sent you a message 5 hotel message confirmed and 1 how was my experience This is overkill.

Completed pre-check-in information. Nothing was on file with the property. Had to spend extra time providing credit car, driver's licence again. Provided arrival time of 5:00 pm. Arrived near 6:00 pm. Keys provided to room, but room not ready -- had to return to front desk, clerk was not rude, but also not very hospitable. Not the friendly service we have come to expect with Wyndham properties.

Worst stay ever

This was the worst hotel I've ever seen. It was filthy and had visible damage from the front door to the room. We had to switch rooms, the first reeked of some kind of air "freshener", and had the smoke alarm hanging off the wall. The second had blood spatters on the wall, broken furniture and dirty carpet. The person who checked us in looked like just as much of a tweaker as the majority of the other guests. Sketchy doesn't begin to cover it. NEVER AGAIN!

The front desk workers were continuously extremely rude and unwelcoming and made my group feel uncomfortable every time we had to walk past the front desk. The rooms were fine and the area was decent besides being surrounded by construction.

Mold in the bathroom mirror. Place is outdated. Refrigerator was dirty with food left in it. But it had a bed and hot water.

I have never had an experience like I did checking in It took well over an hour. It was only four or five people ahead of me but each person was up there at least 10 or 15 minutes. The guy checking people in was the slowest I have ever seen in my entire life

It was a last minute over night . Breakfast was really bad. They probably should not even advertise Breakfast included

Upon arrival I spoke with the owner about my work shift from 6pm to 6am and if they could accommodate cleaning of the room from when i was not there. He assured me it would not be a problem as my stay was for two weeks. 2 weeks go by and on my last day i arrive to my room at 7 am to go to sleep. The room has not been cleaned in two weeks keep in mind. Now i fell asleep around 8:30 am and then woke up to a women banging on my door . I responded that im sleeping and she starts yelling that i need to let them clean or i need to check out and leave. So i respomd back saying you dont need to be a b about it. She then told me to pack my stuff and leave and she is calling the cops. So i get up get dressed and pack my stuff she then comes back yelling you better be packing which i ignore her. Now i go down stairs and the cops are there so is the owner i said to the owner we had a deal and he said yes you are right and he said did they not clean your room yesterday and i said no. Then i left and found another place to stay. Now she as a general manager should have been more professional and we could of talked about it when i got up and downstairs and did not have to act so rude and we could of figured something out. I will not recommend this rude service to anyone.

No tv remote. And they tried to take a copy of my credit card info. And leave it at the desk. No regard for my card security. And the hotel is just falling apart!

Nice quiet place. Safe area. Clean room.

The room had a moldy odor and the smoke detector was not mounted safely.

It was a quiet hotel. There was no noise. But it was a very small room… It is very old. So if you’re looking for ambience and a nice location. This place is not it. I guess there’s a lot of homeless people that parking lot smells like urine.

Stayed a week. Very nice.

Love this hotel! Cleanliness is top tier!!

Affordable but run down.

Overall it was fine. “Breakfast” was cereal and milk, microwave oatmeal, or a bagel. Juice or coffees

Double charged. Nevercagain

I will be calling for a refund of my money. At 12am, dead tired from driving, I waited at that front desk for 30 minutes with no one coming to check us in. I had to book another hotel and leave.

The check in clerk was rude!

Pretty good stay but beds were not super comfy and room smelled very heavy of chemicals and ac would shut off every few minutes then turn back on.

Outside is standard. Common areas and hallways are fairly beat up and worn. Room was simple but comfortable. Bed was clean (no bugs) and bathroom was modest with good water pressure and hot. A few stains on carpet and seating area.

Repairman blocking entry. Had to step over coiled wires to get in.

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Nothing

This property was run-down. The 7.4 rating on Expedia was not at all indicative of the quality. Breakfast was meager.

Place is a little run down. Equipment in room not very good.

After a 13 hour drive the last thing I wanted to encounter was someone rude. I arrived at the hotel around 3pm and the woman at the front desk was by far the RUDEST person I’ve encountered at a hotel. I walked in to a window, rung the bell, and was greeted with the rudest how can I help you while she chewed food. She pressed the button to allow me on the inside. She was still chewing food, sat at her computer, with a head rag on by the way, and let out the nastiest belch. I was disgusted at this point, but clearly she was not embarrassed about it at all. This alone made me want to leave, but like a fool I stayed. Let’s move on to housekeeping, yes there is a sign that says no house keeping unless requested on the weekends, cool. Well my daughter went down one evening to ask for towels and the same lady at check in says, she doesn’t have access to towels, like really. The next morning I go down for towels and was told I had to turn in dirty towels in order to receive clean towels, deep breath, turn in towels just so they could be counted to receive clean towels. This location is very out dated and looks nothing like the pictures. There was a huge cut out hole in the wall on 2nd floor, a storage closet left wide open with multiple old toilets exposed, amongst other things. This was the noisiest hotel I’ve ever stayed at during the entire stay. Whether it was the fire alarms being pulled, beating on the walls, people running the floors, or marijuana smoke etc

Have to wait in the entrance to be let in, and if the staff are with another guest, you cannot enter the lobby. Breakfast not adequately maintained - out of items. And no staff available to report to at front desk. Replenished 5 minutes before ending breakfast. Cereal dispensers clogged. Fruit juice concentrate not proportionate with water, and watered down. Staff said owner has been told about these issues - apparently done nothing. Staff vacuuming hallways at 8:30 in the morning, in front of room doors of first floor. Bathroom door lock missing/broken. Shower head not affixed properly, and spraying out in different directions.

Room wasn’t bad but hotel didn’t have daily towels and wash clothes

The hotel had a bad smell was dirty. Thought I was getting eaten up by bugs couldn’t stay there. had to leave within the first hour of check-in

Check in and check out was slow, but they were training new employees. They were very apologetic. Everyone was friendly.

Brandon was very helpful with me at the front deak love his customer service skills they are excellent.

The beds were comfortable. The halls and common areas were very old and run down. Smelled like weed on our floor. But when I told them they did something to take care of it.

We needed a place to stay for the night last minute and the price and location was right. It was safe and everyone was friendly.

The hotel is terribly outdated.White walls were flithy and doors barely locked.Everything had holes and stains.I will say bathroom was clean and no bed bugs! They say no smoking but about 20 people in parking lot having a good time. My kids begged me to leave but since out stay was unrefundable we couldnt afford it. Please heed my warning not for a family! Tried to upload pic but this app will not allow!!

It is in a great location

Property is very old and dated, but it was clean and safe. We only stayed here overnight while traveling. I would not want to stay more than 1 night. The room was very small. I was informed they are in the process of remodeling. One reason I stayed here is because it advertised breakfast included and we just wanted something quick before getting back on the road. All they had was a cold continental breakfast, so we had to go to a local restaurant for breakfast.

old need work

The property and staff was nice.

Quiet while very near a major highway and interstate. Staff was very alert to remodeling issues (some units undergoing) and made notes for maintenance repairs. the problems were not an issue for my family.

Area felt a little sketchy, but very clean and wonderful staff

Breakfast area out of supplies and not clean

Rooms were dirty.

Felt unsafe. I stayed because I was by my self. Each time I left and returned there were groups of people just lingering and blocking Handicap Parking asked the 1st time if they could allow me to utilize spots, but was confronted and said they could linger anywhere they wanted.

Seemed sketchy with the extra safety measures in place.

When we got to the lobby and then the room my daughter and i thought we were in a completely different hotel. Once im the room we found curly black hairs on 1 of 3 towels. Heater and ac didnt work and room had dirt on desk chair. When i complained i was given 2 new towels only to find same type of hair on 1 of the 2. When i went back to the desk and showed the lady at the desk the pics of what i thought i book to what she put me in she told me they had nothing on the property that looked like the pictures from hotel.com. she then told me that sometimes pics are different, and used me seeing a big mac pic from McDonald's as to what the burger actually looks like. My daugher and i were baffled she explained it this way. If not for us traveling from PA all day and having to leave again at 7am we would have walked out of the place. When complaining there was a guy next to me that said the place is bad and he would know because, get this (he lives there) again not kidding. There was also burn marks also on 1 of the 2 queen bed sheets and walls and doors had scuffs all over them. Surprised Wyndham would have their product associated with this type of hotel

Thousands of ants dead and dying in the bathtub and behind the toilet. Sink full of broken glass. Coffe maker almost caught fire. Rude staff and Sunday breakfast ends at 9:00. Don’t be late.

There are homeless who sleep in the lot behind the hotel. The hotel furnishings are extremely weathered, and there were ants in my 2nd floor bathroom. There is noise from the other rooms. It is hotel policy to photocopy your drivers license and credit card on checkin. The front desk clerk was watching tv with foul language and crass humor. I would not stay here again. Surprisingly bad for a Wyndham property.

Frig was iced up - drain in sink leaks

The staff was amazing! The property and surrounding area was a bit run down.