Hampton Inn Rock Hill
About Hampton Inn Rock Hill
Located in Rock Hill and with Carowinds Amusement Park reachable within 14 miles, Hampton Inn Rock Hill has a seasonal outdoor swimming pool, non-smoking rooms, free WiFi throughout the property and a fitness center. This 3-star hotel offers a 24-hour front desk and a business center. The hotel has family rooms. All guest rooms in the hotel are equipped with a flat-screen TV. The rooms at Hampton Inn Rock Hill have air conditioning and a desk. The accommodation has a sun terrace. Billy Graham Library is 20 miles from Hampton Inn Rock Hill, while SouthPark is 22 miles from the property. Charlotte Douglas International Airport is 21 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally have a positive experience at this hotel, appreciating the cleanliness, comfortable rooms, and friendly staff. The breakfast is often highlighted as a standout feature. However, some guests have experienced issues with the amenities, such as the elevator, AC, and TV, and a few have had negative experiences with staff attitude.
- Cleanliness
- Comfortable rooms and beds
- Issues with amenities like elevator, AC, and TV
- Inconsistent staff attitude
- 5/5
The staff was consistently friendly, welcoming, and accommodating throughout our stay. Anytime we needed extra towels, toilet paper, or anything else, our requests were handled quickly and graciously. Breakfast was delicious each morning with plenty of options available. While the hotel became a bit busier on Friday night and Saturday morning, everything remained well managed, and we never felt crowded or uncomfortable. Overall, this was a clean, comfortable, and family-friendly hotel, and we would definitely stay here again the next time we’re in Rock Hill.
- 2/5
Bedsheets were not attached the mattress rethink. They’re trying to put clean sheets on the king bed had to switch rooms.
- 4/5
Very good
- 5/5
Very clean and comfortable room. I did not use any of the amenities. The staff at check-in was very friendly and helpful. All in all a pleasant
- 5/5
The room was clean and comfortable The breakfast offerings were nice as well
- 4/5
Parking lot was over crowded
- 5/5
The breakfast had a good selection and overall good. I liked that it is pet friendly. We didn't hear any pet barking in the hotel. Pool was nice and in use. I used the weight room and would have loved to have a bike in it. The past few Hampton Inn have and its been nice. Overall the gym fit my need.
- 5/5
Great stay! Bring your own beer if checking in on Sunday.
- 3/5
Good breakfast and parking
- 5/5
Staff knowledgeable I did not like anything
- 2/5
Disappointing
- 5/5
Staff knowledgeable I did not like anything
- 5/5
Just off the highway. Staff were all very friendly and helpful. The breakfast was very good. The long drive to get there.
- 5/5
Just off the highway. Staff were all very friendly and helpful. The breakfast was very good. The long drive to get there.
- 4/5
Also, the refrigerator did not have a freezer. When we travel from Florida to head north for the summer, we typically need a freezer to at least refreeze the ice packs for our coolers.
- 4.5/5
Bed was stiff and uncomfortable. Otherwise quite a nice place!
- 4.5/5
Bed was stiff and uncomfortable. Otherwise quite a nice place!
- 4/5
Its was a good stay. They were painting and pressure washing outside.
- 0.5/5
Nothing. Terrible hotel. 1. A/C Didn’t work. After unpacking we had to move to another room. 2. Phone didn’t work and staff didn’t know what to do? We will never stay at this facility again. Also, I was a Hilton Honours Member. Now, I don’t even get a water.
- 0.5/5
Nothing. Terrible hotel. 1. A/C Didn’t work. After unpacking we had to move to another room. 2. Phone didn’t work and staff didn’t know what to do? We will never stay at this facility again. Also, I was a Hilton Honours Member. Now, I don’t even get a water.
- 5/5
All good
- 4/5
Staff was all great and very inviting!
- 4/5
Very good
- 4/5
It would have been perfect with the exception of no one at the front desk when we arrived. I did get acknowledged from a back room when I called out hello, and the employee sounded to be on a business related call, but I feel some one should always be present at the desk to greet customers. The room and breakfast were excellent.
- 4/5
Breakfast was delicious! Staff was friendly! Parking was easy. Property is located close to the mall.
- 5/5
The room was clean &comfortable. The breakfast was hot & very tasty with a large variety of choices! The staff were friendly & very helpful!
- 5/5
The room was clean &comfortable. The breakfast was hot & very tasty with a large variety of choices! The staff were friendly & very helpful!
- 4/5
It is a good hotel and well located. Staff is nice. The nighttime check in Girl was so nice and very patient with guests They changed breakfast up . They removed some items that where always standards.
- 4/5
It is a good hotel and well located. Staff is nice. The nighttime check in Girl was so nice and very patient with guests They changed breakfast up . They removed some items that where always standards.
- 5/5
Everything was great
- 4.5/5
Great staff evening and breakfast...ez registration Elevator minor issues
- 4.5/5
Great staff evening and breakfast...ez registration Elevator minor issues
- 3/5
Pleasant
- 5/5
Staff was great, room was clean and neat.
- 3.5/5
location
- 4/5
Convenient Nice location
- 4/5
Nice location
- 5/5
Staff was great, room was clean and neat.
- 4/5
Very good
- 4/5
Location Good
- 4/5
Location Good
- 4.5/5
Superb
- 4/5
Our room was clean and well equipped. TV worked fine and channel selection was good. The hotel provided a helpful detailed list of local restaurants with a map. The breakfast buffet was great and the workers pleasant and helpful. The only complaint was the condition of the carpets in the hallway in front of our room door and the adjacent rooms both sides of the hallway. The carpets hadn't been vacuumed in a good while!
- 5/5
Exceptional
- 5/5
Easy off and onto interstate Allowed pets
- 4.5/5
Breakfast was pretty good. No bacon or sausage but had sausage gravy if you liked that. Very clean and felt comfortable with the area.
- 5/5
Allowed pets 0
- 5/5
Exceptional
- 4.5/5
Location was perfect. Breakfast was pretty good. No bacon or sausage but had sausage gravy if you liked that. Very clean and felt comfortable with the area.
- 1.5/5
Staff helped out First room water all over the bathroom floor no toilet paper in the room. Not aware of a $75 dollar fee it should be posted. I requested a early check in pf 1300 my email as well as calling the property directly I was told that there was no record of it. I requested the trash be removed from the room and this never happened or new face cloths be or towels which also never happened
- 1.5/5
Staff helped out First room water all over the bathroom floor no toilet paper in the room. Not aware of a $75 dollar fee it should be posted. I requested a early check in pf 1300 my email as well as calling the property directly I was told that there was no record of it. I requested the trash be removed from the room and this never happened or new face cloths be or towels which also never happened
- 3/5
Yes and yes the breakfast staff was welcoming and a joy
- 4/5
Very good
- 5/5
exceptional breakfast!!!
- 5/5
Exceptional
- 5/5
exceptional breakfast!!!
- 3/5
The breakfast was good. The quality of the furniture could have been better. The furinture in my suite was not comfortable
- 3.5/5
location and price had king bed with standard pillows pillows were flat bed was not as comfortable as other hampton breakfast was mediocre
- 5/5
Very clean very easy check-in super nice staff. The breakfast was the best I’ve ever had in a hotel. Nothing
- 5/5
It’s been a while since we traveled due to physical restrictions, but we’re so glad we picked at the Hampton Inn for our first venture out post retirement.
- 5/5
We departed too early
- 3/5
Okay
- 4.5/5
Charged and insane amount of money for dog. Not happy
- 5/5
Very nice
- 3.5/5
Brkfst.....so/so
- 4/5
Convenient place to stop on our way from Columbus, Ohio to Hilton Head, SC. We enjoyed the included breakfast in the morning. We arrived late and left early but the staff was very welcoming even at the late hour and again in the morning. the parking lot was totally full when we arrived! Had to park quite a ways away. Our AC unit was pretty noisy (room 500) but we were tired and were able to sleep through it!
- 1/5
Just a hotel, nothing fancy. Pretty blah Unaware of construction happening next to our room. My son has special needs and the noise really bothered him. Booked the hotel so my son could swim in the pool. When we got here we were told the pool wasn’t open til May. Rediculous.. nothing on website.. very disappointing.
- 5/5
Great staff real pros! Didn’t,t stay longer
- 4/5
Left early so no breakfast. No one at desk for checking in. Once they did show no apology for not being there. Not very pleasant. Room faced the interstate and was very noisy.
- 5/5
Great breakfast, clean rooms and great staff.
- 4/5
It was under construction.
- 4/5
The stay was, for the most part, good. However, we stayed for three nights, and housekeeping never entered our room. I think they should have come in at least once to empty the trash and do a few minor checks. Parking was a little challenging, especially in the beginning with large mobile cranes doing some type of work in the parking lot. The breakfast was good.
- 5/5
Plenty of parking. Little bit closer to the highway so a little louder than most hotels. Otherwise, clean room, great amenities. Breakfast A+! Coffee A+! Texts about room experience from manager was a nice touch!! Overall nice hotel going through minor renovations, but still great stay!! Great room!!
- 5/5
Enjoyed the stay and was clean and the staff was very nice
- 5/5
Everything great
- 5/5
The bathroom had some rust on the vanity otherwise clean and a good location for the area
- 5/5
The front desk staff was great.
- 5/5
Clean and the staff were so nice and not fake nice, like super nice and friendly. N/a
- 4/5
Everything was great except the pillows. They are too soft and uncomfortable for sleeping. The room and bathroom was very clean.
- 4/5
It’s location Needed some renovations and that was going on at this time.
- 3/5
Our bed frame was broke and the
- 4/5
Didn’t eat
- 0.5/5
Room not clean. Broken handle at sink faucet.
- 5/5
Parking was easy. Staff was friendly.
- 3/5
Not worth it
- 4/5
Clean room
- 4/5
Noticed there wasn't a clock in the room and the remote was not in the plastic bag they had placed by the TV for our convenience. Beds were comfortable but pillows were way to soft for me.
- 5/5
We wound up here after having a bad experience at another hotel. The staff was exceptionally kind and helpful. They got us an early check in and late check out so that timing worked out for our 2yo to get a full nap. The wonderful lady at the front desk even went out of her way to get milk for me when my little guy was having a meltdown. Stay there. Their service alone is worth the money. The room was very nice, comfortable and clean as well.
- 5/5
We wound up here after having a bad experience at another hotel. The staff was exceptionally kind and helpful. They got us an early check in and late check out so that timing worked out for our 2yo to get a full nap. The wonderful lady at the front desk even went out of her way to get milk for me when my little guy was having a meltdown. Stay there. Their service alone is worth the money. The room was very nice, comfortable and clean as well.
- 1.5/5
Nothing. Hotel is basic. Stayed here for larger space but rooms were basic and didn’t feel larger. Marriott rooms are smaller but better. Regret not going there. Check in process was painful. Reserved TWO rooms for my family for several days. Asked for early checkin because I was having my house remodeled and was stuck without a home around 9am. I showed up and asked for early checkin. Was told, yes, come back at noon. Came back at noon and told, sorry, hotel is being checked by maintenance and your chosen rooms will be checked LAST! Come back at 4! Lol my room was checked last even though they knew I needed early checkin!?! Definitely didn’t go out of their way to help but, instead, felt like they went out of their way to NOT help. No apologies! No comments about anything helpful. Shocked. I left and came back at 4. New staff so they had no idea. Also, hotel allowed LARGE group to reserve portions of lobby and take up ENTIRE breakfast area. There wasn’t anywhere to sit or eat breakfast. And worse…they weren’t even eating. Just sitting around waiting for a bus. Will never stay in a Hampton or Hilton hotel again. The worst customer server ever.
- 5/5
Love the front desk. So pleasant
- 3.5/5
Friendly staff, clean facilities Children kept running up and down the hall during the night time. Very noisy.
- 3/5
Room was ok. Front person was a little snitty. Will nit go back to to Hampton Inn.
- 3/5
Room was ok. Front person was a little snitty. Will nit go back to to Hampton Inn.
- 5/5
Front desk was very helpful.
- 5/5
Front desk was very helpful.
- 5/5
many other places breads are always stale. Room spotless - staff fantastic
- 5/5
many other places breads are always stale. Room spotless - staff fantastic
- 5/5
Convenient, quiet and clean. Quick back on the highway after a good breakfast.
- 5/5
Convenient, quiet and clean. Quick back on the highway after a good breakfast.
- 5/5
All good. Breakfast could have had more selections.
- 5/5
All good. Breakfast could have had more selections.
- 4/5
Great staff! A little dated, could use an update.
- 4/5
Great staff! A little dated, could use an update.
- 1/5
Would not refund due to inclement weather
- 1/5
Would not refund due to inclement weather
- 5/5
Great
- 5/5
Great
- 5/5
Very nice breakfast, well stocked, all fresh. It was quiet, very clean, bed was very comfy.
- 5/5
Very nice breakfast, well stocked, all fresh. It was quiet, very clean, bed was very comfy.
- 5/5
Excellent breakfast
- 5/5
Excellent breakfast
- 5/5
Great
- 5/5
Great
- 5/5
Staff was great. Room was clean. Breakfast was very good!
- 5/5
Staff was great. Room was clean. Breakfast was very good!
- 4/5
3-11 shift is not nice. Need customer service trainning.
- 4/5
3-11 shift is not nice. Need customer service trainning.
- 5/5
Clean room and breakfast area
- 5/5
Clean room and breakfast area
- 5/5
.
- 5/5
.
- 5/5
We have stayed here several times and it never disappoints! Room is clean, staff very friendly, and they provide a great breakfast!
- 5/5
We have stayed here several times and it never disappoints! Room is clean, staff very friendly, and they provide a great breakfast!
- 5/5
Very nice facility very nice clean room and the staff was excellent.
- 5/5
Very nice facility very nice clean room and the staff was excellent.
- 5/5
Staff great, room great
- 5/5
Staff great, room great
- 5/5
Awesome experience
- 5/5
Awesome experience
- 5/5
Room and property were very well maintained. Staff was very friendly.
- 5/5
Room and property were very well maintained. Staff was very friendly.
- 1/5
The TV didn’t work. Had to call someone in and our show was off by then. Then the volume would come and go. So we didn’t watch TV. The people in the room beside us were extremely loud until late Friday evening and started back at 6:00am Saturday morning. Also, the A/C sounded like a rat on a rusty wheel. At 8:00am Saturday morning, housekeeping barged in our room without knocking while we were trying to sleep. Then, the housekeepers were in the hallway speaking Spanish very loudly. Once the others left, the one housekeeper was talking to someone very loudly on her phone while working. Once she finally got off the phone, she turned a TV up loudly. This went on until 10:00am. My husband went down for breakfast at 7:00am and the eggs were cold. Not a good experience at all and will not be back.
- 1/5
The TV didn’t work. Had to call someone in and our show was off by then. Then the volume would come and go. So we didn’t watch TV. The people in the room beside us were extremely loud until late Friday evening and started back at 6:00am Saturday morning. Also, the A/C sounded like a rat on a rusty wheel. At 8:00am Saturday morning, housekeeping barged in our room without knocking while we were trying to sleep. Then, the housekeepers were in the hallway speaking Spanish very loudly. Once the others left, the one housekeeper was talking to someone very loudly on her phone while working. Once she finally got off the phone, she turned a TV up loudly. This went on until 10:00am. My husband went down for breakfast at 7:00am and the eggs were cold. Not a good experience at all and will not be back.
- 5/5
All of the above, staff excellent. Second stay in one week. Clean, bright, modern, large room. Same room had last week.
- 5/5
All of the above, staff excellent. Second stay in one week. Clean, bright, modern, large room. Same room had last week.
- 5/5
Very good breakfast!
- 5/5
Very good breakfast!
- 5/5
The room was amazing..Definitely coming back here if i need too.
- 5/5
The room was amazing..Definitely coming back here if i need too.
- 5/5
Clean room
- 5/5
Clean room
- 1/5
The internet did not work for me at all and I got charged for smoking, I don’t smoke. I have breast cancer and proof of needing to stay away from people who smoke. Someone named Alice told me that a woman told her that after I checked out. I don’t trust hotels now and will be asking for someone to come from downstairs and check the room before I check out. I don’t trust Hilton hotels at this point and will not be staying there anymore. Hampton inn is where I stayed this time, but still Hilton.
- 1/5
The internet did not work for me at all and I got charged for smoking, I don’t smoke. I have breast cancer and proof of needing to stay away from people who smoke. Someone named Alice told me that a woman told her that after I checked out. I don’t trust hotels now and will be asking for someone to come from downstairs and check the room before I check out. I don’t trust Hilton hotels at this point and will not be staying there anymore. Hampton inn is where I stayed this time, but still Hilton.
- 5/5
Awesome experience
- 5/5
Awesome experience
- 5/5
All of the above.
- 5/5
All of the above.
- 5/5
Staff was very attentive and the room is great
- 5/5
Staff was very attentive and the room is great
- 5/5
Clean room, staff were great, breakfast people were very good.
- 5/5
Clean room, staff were great, breakfast people were very good.
- 5/5
Excellent choice.
- 5/5
Excellent choice.
- 4/5
Very courteous staff. Clean room
- 4/5
Very courteous staff. Clean room
- 5/5
Clean room
- 5/5
Clean room
- 4/5
More lighting in the Parking lot.
- 4/5
More lighting in the Parking lot.
- 5/5
Great service
- 5/5
Great service
- 5/5
The room was clean, and the breakfast was good, offering good options.
- 5/5
The room was clean, and the breakfast was good, offering good options.
- 5/5
Very clean. Staff are friendly.
- 5/5
Very clean. Staff are friendly.
- 5/5
We were arriving late - really liked the digital key option.
- 5/5
We were arriving late - really liked the digital key option.
- 5/5
The room was very clean, the breakfast in the morning was great- the omelets were sooooo good! Thank you for the comfortable sleep, we checked in late and woke up early!
- 5/5
The room was very clean, the breakfast in the morning was great- the omelets were sooooo good! Thank you for the comfortable sleep, we checked in late and woke up early!
- 3/5
The fuse blew when I used the blow dryer. Customer service didn’t know what to do until the maintenance came in at 7am, just inconvenient to have no lights in the bathroom. Maintenance did a reset and all was well.
- 3/5
The fuse blew when I used the blow dryer. Customer service didn’t know what to do until the maintenance came in at 7am, just inconvenient to have no lights in the bathroom. Maintenance did a reset and all was well.
- 4/5
No fan in bath. Not enough overhead lighting. Could not see to put on makeup.
- 4/5
No fan in bath. Not enough overhead lighting. Could not see to put on makeup.
- 4/5
Good value for the money.
- 4/5
Good value for the money.
- 5/5
Great hot breakfast
- 5/5
Great hot breakfast
- 5/5
Everything was great.
- 5/5
Everything was great.
- 5/5
Perfect stay
- 5/5
Perfect stay
- 5/5
Everything good
- 5/5
Everything good
- 5/5
Midway trip back to TAMPA
- 5/5
Midway trip back to TAMPA
- 5/5
Excellent hotel. We stay at the Rock Hill Hampton every time we travel to Florida and back. Always excellent. Clean, great breakfast, great area. This year on our way home the hotel was completely booked, so we went a few miles further up the road to another Hampton...never again! Didn't even compare! From now on we are only staying at the Rock Hill Hampton Inn.
- 5/5
Excellent hotel. We stay at the Rock Hill Hampton every time we travel to Florida and back. Always excellent. Clean, great breakfast, great area. This year on our way home the hotel was completely booked, so we went a few miles further up the road to another Hampton...never again! Didn't even compare! From now on we are only staying at the Rock Hill Hampton Inn.
- 5/5
Fine place to stay although next time will ask for a room facing away from the interstate
- 5/5
Fine place to stay although next time will ask for a room facing away from the interstate
- 3/5
The public areas were clean, the breakfast was okay (don’t try the individually wrapped cream cheese danish unless you enjoy the flavor of cardboard) but the yogurt was CBN old and in date, milk too. Didn’t interact much with staff, so I guess they were okay. Could have dressed more professionally for front desk staff.
- 3/5
The public areas were clean, the breakfast was okay (don’t try the individually wrapped cream cheese danish unless you enjoy the flavor of cardboard) but the yogurt was CBN old and in date, milk too. Didn’t interact much with staff, so I guess they were okay. Could have dressed more professionally for front desk staff.
- 5/5
Staff was extremely nice
- 5/5
Staff was extremely nice
- 5/5
Lady that checked me in was so friendly and had great customer service. The breakfast was amazing. The employees were working hard, keeping things clean and fresh. Great job.
- 5/5
Lady that checked me in was so friendly and had great customer service. The breakfast was amazing. The employees were working hard, keeping things clean and fresh. Great job.
- 3/5
Good location for us.. very small rooms. Pool was small and was not clean. Everyone was very nice and the breakfast was perfect for us.
- 3/5
Good location for us.. very small rooms. Pool was small and was not clean. Everyone was very nice and the breakfast was perfect for us.
- 5/5
Nice place. Will go back b
- 5/5
Nice place. Will go back b
- 5/5
Always consistent and what I expect from Hilton/Hampton Inn. Very nice hotel in a great area.
- 5/5
Always consistent and what I expect from Hilton/Hampton Inn. Very nice hotel in a great area.
- 4/5
Good breakfast options. Need more towel bars or hooks in the bathroom.
- 4/5
Good breakfast options. Need more towel bars or hooks in the bathroom.
- 4/5
Nice
- 4/5
Nice
- 4/5
Bed was comfy. Loved the linens on bed. Shower was fantastic. Loved the room was cool on a really hot, humid day. The fridge keeps drinks really cold.
- 4/5
Bed was comfy. Loved the linens on bed. Shower was fantastic. Loved the room was cool on a really hot, humid day. The fridge keeps drinks really cold.
- 3/5
the breakfast was very good. i very much enjoyed the selection of berries. most enjoyable. the floor areas everywhere we went had bits all around edges. fluff, paper and whatever else. it all just gave a tired appearance to the property
- 3/5
the breakfast was very good. i very much enjoyed the selection of berries. most enjoyable. the floor areas everywhere we went had bits all around edges. fluff, paper and whatever else. it all just gave a tired appearance to the property
- 4/5
Nice enough for one night.
- 4/5
Nice enough for one night.
- 5/5
Fastest check in I’ve ever done. Kids loved the pool. Room was clean, full tv channel line up was awesome. Breakfast was AMAZING!!
- 5/5
Fastest check in I’ve ever done. Kids loved the pool. Room was clean, full tv channel line up was awesome. Breakfast was AMAZING!!
- 5/5
The staff was very helpful and friendly! The rooms were clean and had everything we needed.
- 5/5
The staff was very helpful and friendly! The rooms were clean and had everything we needed.
- 4/5
Enjoyed the fire pit
- 4/5
Enjoyed the fire pit
- 5/5
Very Pleased With Our Stay And Service Provided. Will Definitely Stay At That Particular Hotel In The Future.
- 5/5
Very Pleased With Our Stay And Service Provided. Will Definitely Stay At That Particular Hotel In The Future.
- 1/5
I can’t believe the high ratings this awful property had. I would never trust Expedia reviews again. The bed was awful. The bathroom was moldy, hard to turn shower on, and in general need of updates and cleaning.
- 1/5
I can’t believe the high ratings this awful property had. I would never trust Expedia reviews again. The bed was awful. The bathroom was moldy, hard to turn shower on, and in general need of updates and cleaning.
- 5/5
Quality
- 5/5
Quality
- 5/5
Great stay! It is a great property. We would definitely stay again.
- 5/5
Great stay! It is a great property. We would definitely stay again.
- 5/5
Always professional
- 5/5
Always professional
- 5/5
Clean and friendly staff
- 5/5
Clean and friendly staff
- 5/5
Will definitely stay again when in the area! Awesome customer service, great staff and the continental breakfast is by far better than any we have ever experienced at a hotel.
- 5/5
Will definitely stay again when in the area! Awesome customer service, great staff and the continental breakfast is by far better than any we have ever experienced at a hotel.
- 5/5
Clean, staff friendly, breakfast good with fresh cut fruit, oatmeal, hardboiled eggs, waffles with toppings for kids and more.
- 5/5
Clean, staff friendly, breakfast good with fresh cut fruit, oatmeal, hardboiled eggs, waffles with toppings for kids and more.
- 5/5
Easy to find off interstate
- 5/5
Easy to find off interstate
- 5/5
Excellent hotel well located in Rock Hill. Large shopping centre located nearby along with several restaurants. Good size room, comfortable beds.
- 5/5
Excellent hotel well located in Rock Hill. Large shopping centre located nearby along with several restaurants. Good size room, comfortable beds.
- 5/5
Slept for about 9 hours! It was heaven!
- 5/5
Slept for about 9 hours! It was heaven!
- 5/5
The breakfast bar was excellent!!!
- 5/5
The breakfast bar was excellent!!!
- 5/5
The best complimentary breakfast we have been offered at a hotel
- 5/5
The best complimentary breakfast we have been offered at a hotel
- 4/5
The front desk staff, maintenance staff, housekeeping staff, breakfast staff are all very friendly and lovely. The hotel is quite clean. The free breakfast both stays has had fresh strawberries and fruit which is still the only hotel we have ever had fresh strawberries. We were happy in 2023 and happy again now in 2025. See you again next year!
- 4/5
The front desk staff, maintenance staff, housekeeping staff, breakfast staff are all very friendly and lovely. The hotel is quite clean. The free breakfast both stays has had fresh strawberries and fruit which is still the only hotel we have ever had fresh strawberries. We were happy in 2023 and happy again now in 2025. See you again next year!
- 4/5
Convenience and efficient
- 4/5
Convenience and efficient
- 1/5
It’s Lance, not my son , Matt
- 5/5
It was nice
- 4/5
One biz trip. Would stay again
- 5/5
Clean, safe, and great location.
- 5/5
- 5/5
Only problem was a slippery bathtub. Made showering a little dangerous. Remember to hold on to the safety bar.
- 3/5
My family and I have high standards, it’s a problem for us!! The room has multiple carpet stains and ceiling stains. All around a dirty off highway room just to sleep one night.
- 5/5
All the usual amenities. Location is right off I77. Newer property. Sufficient white noise for sleeping. Excellent morning breakfast.
- 3/5
Staff were very nice. The breakfast was really good and there was plenty of seating space. The only issue was the hotel was totally booked and you noticed it with the hot water. It took forever to heat up and it only got luke warm. They need to look into the water heater issue of supporting a full hotel.
- 5/5
Excellent customer service, very nice breakfast, clean and comfortable rooms. I would definitely stay here again. No complaints, met all my expectations.
- 5/5
This is a well maintained property with varied breakfast options. Clean and comfortable accomodations.
- 4/5
Everthing inside the hotel is outstanding. Unfortunately the hotel has close proximity to I 77. The road noise goes all night. The staff, cleanliness. In a safe area, beds comfy all top notch
- 4/5
Comfortable stay, with clean rooms.
- 5/5
Clean, great breakfast, comfy beds, friendly staff. Did not like the $50 charge for my dog who is a 10lb non shedder & non barker. I almost didn’t say we had a dog, but felt guilty
- 4/5
When I went to jump in the shower at 5 AM, I realized we didn’t have any washcloths. Therefore, I had to use a hand towel.
- 5/5
Customer service above par !! Room was immaculate. The location was perfect, very convenient for shopping. Good verity for breakfast.
- 5/5
Clean nice inviting bathroom....cozy neat room
- 4/5
No
- 1/5
There were bed bugs. There were so many bed bugs I felt I needed a mosquito next and a change of sheets and a shower and a new room. It was bad. I still scratch myself thinking about it.
- 5/5
Lovely hotel, very clean! Friendly staff, breakfast was fantastic: eggs, turkey sausage, biscuits and gravy with chunks of meat, bagels, muffins, cereal, waffles with tons of toppings, fresh fruit, juice... really wonderful!
- 4/5
Came into town for work. Great stay.
- 5/5
A little dusty hall was noisy most of the night
- 5/5
Enjoyed our stay
- 5/5
Nice, clean and inviting!
- 5/5
Alice at the front desk was very polite, professional and helpful!
- 5/5
Very nice place ro stay. The people were very friendly and helpful. The only thing that was negative was that only one elevator worked and there were 5 floors at this lication.
- 5/5
Excellent place for our overnight stay.
- 5/5
It was great
- 3/5
King sized mattress in 509 was lumpy and worn-out.
- 5/5
Nice place for quick stop on way south
- 4/5
Easy access off interstate.
- 2/5
Hotel needs updating. Old looking. Only 1 of 2 elevators was working making getting to your room very lengthy. Staff not friendly and not helpful.
- 4/5
The bathroom was not cleaned well. There was hair near the tub and in the sink. There was trash swept in the back corner under the sink.
- 4/5
Not so good
- 5/5
Even though I used Expedia to book my room, I was able yo check in online through their website and get a virtual key. I did nkt even have to go to the drsk. Just walked in and went to room. LOVED IT! I am such an introvert that it just gave a much more relaxing and stress free stay. When checking out we left a day early and since I was able to check in online it made it so lich easier for the desk gentleman to check me oit AND he was able to only charge me for one night so much easily. I coild tellbhe was even so greatful for the ease of checking me out. THANKS FOR A WONDERFUL STAY.
- 5/5
Wonderful stay everyone was friendly and helpful and everything was clean
- 5/5
Everything was excellent. The complimentary breakfast was really well done. Good proximity to stores and restaurants.
- 5/5
Convenient to I77
- 5/5
A reliably clean stay with a nice breakfast spread. We often stay at Hampton Inns because they are reliably comfortable and clean.
- 4/5
Nice property
- 4/5
The fitness room was sparse, not too much equipment and the treadmills were on their last leg. The pool looked clean, but was outdoors and cold so we skipped it. There was no hot tub. There were 2 elevators, but only one worked until we were checking out, then none worked. We had to carry our luggage down 3 flights of stairs. Breakfast was basic, minimal, and nothing great, but it was free/included. Bathroom and shower looked good.
- 4/5
Front desk person was great and very helpful. Hotel has been renovated. But we had bugs in the bathroom. Also, our room was next to the exercise room and some teenage kids were in there dropping weights and making lots of noise at 10:30pm. Didn’t feel safe in side parking lot. Very dark and isolated. First room that we were assigned had an inoperative refrigerator. So we asked to be moved.
- 5/5
Good, clean, comfortable room. Adequate for our needs
- 4/5
Broken tv. Staff was nice but not able to fix while we were there
- 3/5
There was mold around the fixtures in the shower, as well as on the ceiling above the shower area.
- 5/5
Front Desk Associate was extremely helpful and kind! Room was great!!
- 5/5
Great for travelling with a family. We had the 4 adults and 2 kids comfortably in our suite. Great breakfast which had something for everyone.
- 5/5
Convenient to everything
- 5/5
It was convenient, quiet and clean.
- 5/5
Everything was good.
- 2/5
Checked in at 11pm Monday, sheets on bed dirty, they dropped of clean but refused to make bed. There 6 nights and room was cleaned once. Entire room, bathroom, floor dirty upon arrival. At 250 plus a night, room service should be priority daily. Ask for fresh towels, and they were delivered once. So by the time we left, our garbage cans were overflowing, felt bad for ladies that had to clean. If you can’t staff/clean the rooms don’t rent them all out. Hilton honors member for many years, so disappointed here and won’t be back.
- 5/5
Nothing at this time
- 1/5
Air conditioner leaked water into room
- 5/5
The staff member that checked us in was very friendly and personable! Her attitude was truly welcoming!
- 5/5
Great locations - lots of restaurants. Convenient on and off interstate.
- 5/5
Great place to stay and I stay here often.
- 4/5
The breakfast was great!
- 5/5
Great and professional staff
- 5/5
Always a great stop when driving through the area.
- 5/5
Excellent place lovely people