Hotel Roanoke & Conference Ctr, Curio Collection by Hilton 

First time stay. Amazing property, everyone was attentive and helpful. We definitely want to come back.

Amazing hotel, clean rooms, the bar was great, and the pool was relaxing. We had an issues with the elevator, but management addressed the concern and even provided a free night in the future due to some circumstances around the incident. Nice to see that this hotel was sorry for I problem and wanted to make it right. Rarely see that anymore with any business. Will definitely return

Georgous, but pricey. Would have loved to go to the speakeasy on our first night but it was closed for a private event. Not open during 2nd night. Food in the basic restaurant was OK, but we found more economical options in d-town Roanoke across the bridge on 2nd night.

Beautiful amazing well kept hotel, would strongly recommend you pay the extra ten bucks for the valet parking. Or you'll be doing a whole lot of walking, hotel room was absolutely accommodating, perfect view of the beautiful roanoke mill mountain star.....

One of the prettiest hotels we have ever stayed at. I’d given the opportunity we would definitely stay again!

What a great place!! Highly recommended it

Loved the property and our room, however my mom is handicapped and the valet was less than helpful when we got there at 10:45 pm. I had one tell me where to park but didn’t give me real good directions so I had no clue, and when I came back to talk to them about it she avoided me completely. I went to the front desk and the gentleman was more than accommodating. He apologized and I told him it’s ok but maybe the girl that is at the valet could be educated a little more. All in all it was wonderful.

The location and the facilities within the hotel were great. Enjoyed the restaurants and bar. The bed was uncomfortable.

Amazing place and staff! And next to their downtown!

Very spacious and comfortable room with a great view! Easy and quick access to downtown. Parking is also on site and easy to access.

Only one thing we didn’t like — the $18.00 per night parking fee.

We loved the restaurants and pool area. Rooms were amazing

The rooms were clean, comfortable, and well-appointed, and the entire hotel was impeccably maintained. We especially enjoyed exploring the stunning common areas, which are filled with history and character. The staff went above and beyond to make us feel welcome, always providing friendly and attentive service. The location is ideal for exploring downtown Roanoke and the surrounding Blue Ridge Mountains. Whether relaxing in the hotel, enjoying the dining options, or simply taking in the beautiful surroundings, every part of our stay exceeded expectations.

Exceptional

It’s was just really nice and comfortable. Great location and had amazing views of downtown. Nothing to mention.

It’s was just really nice and comfortable. Great location and had amazing views of downtown. Nothing to mention.

Beautiful charming old hotel. Great ataff

Gorgeous facility, parking was easy with valet option. We had ants in our room, it was super clean and comfortable, but our ordered dinner trash was in a bag beside the trashcan and when I woke up the next morning ants had COVERED the bag and floor.

Gorgeous facility, parking was easy with valet option. We had ants in our room, it was super clean and comfortable, but our ordered dinner trash was in a bag beside the trashcan and when I woke up the next morning ants had COVERED the bag and floor.

Great place to stay to break up our road trip from ny to tn! Very convenient walk to downtown without having to be directly in the downtown. Beautiful historic hotel with very nice rooms and great showers. We loved the lobby bar, beautiful.

Exceptional

Exceptional

The hotel is a top notch from the moment you park at the front entrance to your departure. The rooms are clean and specious. Everything is modern and in a brand new condition. The front desk, bar and the restaurant are provided excellent service. Valet parking was great too. Highly recommend.

Exceptional

Love this hotel! The only down-side about our room was the bathroom. We were in room 239 and the room was nice and large and then we walked into the bathroom. The door just missed hitting the toilet. Beautifully appointed but absolutely no room. Extremely disappointing.

Incredible hotel! Only frustration was expensive self-park

Always a great place

Reception staff not very friendly and the room was not ready at check in. Room was nice, but no water or anything in the mini frig.

Exceptional

The rooms were wonderful and very clean. We will be back!

Very good

Beautiful historic hotel. Unfortunately only got to stay over night, but enjoyed our brief time there. Room was large and comfortable, large desk, sitting chair and the basic essentials. Pine room restaurant was nice and the food was good, we did not bring appropriate attire for the other restaurant. Pool wasn't open yet, just the hot tub, but clean, with a nice deck area. Looks close to many attractions, we seen driving by... Nothing really, but the long black hair on the bathroom floor didn't belong to anyone in my household.

Proximity to town and the historic feel to the hotel - the history behind it ! Pool wasn’t open yet

Beautiful historic hotel. Unfortunately only got to stay over night, but enjoyed our brief time there. Room was large and comfortable, large desk, sitting chair and the basic essentials. Pine room restaurant was nice and the food was good, we did not bring appropriate attire for the other restaurant. Pool wasn't open yet, just the hot tub, but clean, with a nice deck area. Looks close to many attractions, we seen driving by... Nothing really, but the long black hair on the bathroom floor didn't belong to anyone in my household.

Proximity to town and the historic feel to the hotel - the history behind it ! Pool wasn’t open yet

Beautiful Nothing

Beautiful Nothing

Superb

Pleasant

Exceptional property.

Room and location were great.

Room and location were great.

Room clean and well appointed and a decent size. Breakfast area was formal and very nice. Informal restaurant was good value. Mostly all good.

Great location to downtown area and what a beautiful property. This was our second stay and will definitely be returning. Also the staff was great! Very friendly and helpful.

Great location to downtown area and what a beautiful property. This was our second stay and will definitely be returning. Also the staff was great! Very friendly and helpful.

It was perfect for a single business traveler. Everything was taken care of, the staff was wonderful, the food was exceptional and the room was safe and clean.

Staff not overly friendly. Definitely not welcoming

Beautiful historical hotel in the main downtown area all within walking distance. Plenty of shops and restaurants. Hotel accommodations were very nice and had a decent fitness center.

The hotel was beautiful and very clean.

The hotel was beautiful and very clean.

The staff was so friendly-those greeting us at the front door, the associates at the front desk, the bartenders and servers and the staff at the spa went out of their way to make sure we were comfortable and had everything we needed. The hotel is gorgeous and very well maintained. We had a special weekend and will definitely stay there again when we return to Roanoke.

Real nice

This hotel is gorgeous! Super clean, comfy beds, and the entire staff will go out of their way to be helpful and kind. Highly recommend! N/A

This hotel is gorgeous! Super clean, comfy beds, and the entire staff will go out of their way to be helpful and kind. Highly recommend! N/A

Pool closed; hot tub was disgusting; room was average

Staff was very polite Pool closed; hot tub was disgusting; room was average

The staff was great but the rooms are nothing special and are way over priced. Dinner left my girlfriend and myself with stomach issues most of the night.

Superb

Everything was perfect, surprised by the $20 parking.

It was close to downtown and had facilities on site. Our room was an obstructed view and had to change rooms.

It was close to downtown and had facilities on site. Our room was an obstructed view and had to change rooms.

My room was a double window room. It led me to believe that I would have view from both windows. Unfortunately all I could see from one window was roof and shingles. ?

From the time we entered the building until we left, everything was great! The food was wonderful as well as the wait staff. Everything was in walking distance, we didn't need our car for anything. The only thing I didn't like was maintenance working on the roof which was right outside our room early in the morning.

The location. The ambiance. Most comfortable bed and pillows. The pool and hot tub were closed. We picked for my niece to swim.

Great stay! Hotel is exceptionally beautiful and well kept!!!!!!

All of the employees were so helpful and kind. The hotel was spotless and the rooms were spacious and well appointed.

It was a really nice hotel. The rooms were clean and it was essentially located to everything. You just walk over a bridge and you’re in the city with lots of restaurants and food to eat. The staff was really really nice as well.

Well maintained; comfortable & clean room. Having smaller reading lights by beds would help.

The in room refrigerator was too small to hold anything other than drinks. Our food couldn't fit so it went bad before we could eat it.

This is a beauifull hotel. FOod and drinks are excelent. Breakfast is amazing. And service OMG excelent

All around, great experience. Will return for future stays!

Clean room, like the wellness floor option

Beautiful, attentive staff, great food and drinks

Incredible stay, very clean, stunning hotel and food was very delicious!

Beautiful hotel with great history. The staff at the front desk were so helpful and welcoming even with us checking in late in the evening. The nice gentleman at the front while getting my keys ready, explained the story of the hotel and all of its many transformations which was interesting to hear. We will return again if we end up needing a place to stay in Roanoke!

Even at a conference people want speciality coffee

Just a lovely stay! Such a unique and historic venue. Will be back!

MY FAVORITE HOTEL EVER!!!!

Amazing Experience.! 100% Recommended

An old hotel renovated but nothing that stood out as wow.

We were very impressed with everything and are looking forward to next time!

Location

The front desk was pleasant and staffed by very helpful personnel.

No issues - great service.

Wonderful people and facilities. Pricey, not a value proposition but not disappointing. My breakfast server was a wonderful example of southern hospitality!

Beautiful hotel

Beautiful hotel

Beautiful.

Great location, beautiful historic building and grounds, room was excellent with a comfy bed, breakfast and restaurants were really tasty! Hot water didn’t last very long in the shower.

Room was super clean and up to date. Staff was nice and helpful!

Room was super clean and up to date. Staff was nice and helpful!

Everything was great...the room, the cleanliness, the staff, the Valentine's Bellini Brunch, etc. We will be back!

Everything was great...the room, the cleanliness, the staff, the Valentine's Bellini Brunch, etc. We will be back!

The room was delightful, the bed was very comfortable, check-in was a breeze

The room was delightful, the bed was very comfortable, check-in was a breeze

STAFF WAS OUTSTANDING

STAFF WAS OUTSTANDING

Excellent hotel, fully upgraded, amazing buffet at the restaurant, and pine tavern serves delicious fare.

Excellent hotel, fully upgraded, amazing buffet at the restaurant, and pine tavern serves delicious fare.

Clean spacious room,excellent amenities, friendly and accomodating staff. Wonderful spa experience, beautiful place

Clean spacious room,excellent amenities, friendly and accomodating staff. Wonderful spa experience, beautiful place

I don’t think you should have to pay $20 to park.

Hotel Roanoke always delivers. It's decor, the staff, the amenities are always top-notch. It's like a trip back in time when quality mattered. It's why we've stayed here so many times and will continue to, it's nice to be taken care of properly. You don't just feel like the next random customer that needed a bed for a night or two.

Hotel Roanoke always delivers. It's decor, the staff, the amenities are always top-notch. It's like a trip back in time when quality mattered. It's why we've stayed here so many times and will continue to, it's nice to be taken care of properly. You don't just feel like the next random customer that needed a bed for a night or two.

Comfortable beds, nice staff, good facilities, historic hotel, and convenient location.

Comfortable beds, nice staff, good facilities, historic hotel, and convenient location.

Yes

Yes

Two things that could be improved, 1 a microwave in the room or at least accessible and the hot tub and pool should be enclosed. The hot tub was not even warm, much less hot. It seems they spent a lot of money cattering to conventions while neglecting couples, families and children. We didn't see a single child during our 3 day stay, unfortunate.

Two things that could be improved, 1 a microwave in the room or at least accessible and the hot tub and pool should be enclosed. The hot tub was not even warm, much less hot. It seems they spent a lot of money cattering to conventions while neglecting couples, families and children. We didn't see a single child during our 3 day stay, unfortunate.

Room was clean and the staff made sure my wife and myself were taken care of.

Room was clean and the staff made sure my wife and myself were taken care of.

Great service ! Great location! Smooth checkin

Great service ! Great location! Smooth checkin

Beautiful facility. Friendly staff.

Beautiful facility. Friendly staff.

Clean room comfortable bwd. Great amenities

Clean room comfortable bwd. Great amenities

Everything was perfect and We were pleased with all things offered.

Everything was perfect and We were pleased with all things offered.

The room was beautiful and the people there were so nice!!

The room was beautiful and the people there were so nice!!

Beautiful atmosphere; wonderful staff;

Beautiful atmosphere; wonderful staff;

Lovely facility; friendly staff. Parking is difficult.

Lovely facility; friendly staff. Parking is difficult.

We booked one night as we were traveling home. We have stayed here before. We love this hotel. The location, bar, restaurant, valet, and many areas for socializing is perfect. The staff is wonderful. During this stay we viewed many beautifully decorated Christmas trees throughout the hotel. The shuttle bus took us to and from our dinner location. It is always a wonderful experience.

We booked one night as we were traveling home. We have stayed here before. We love this hotel. The location, bar, restaurant, valet, and many areas for socializing is perfect. The staff is wonderful. During this stay we viewed many beautifully decorated Christmas trees throughout the hotel. The shuttle bus took us to and from our dinner location. It is always a wonderful experience.

The room was not spotless and they never cleaned my room one of the three days I was there.

The room was not spotless and they never cleaned my room one of the three days I was there.

Nice updated room in the wellness area of the hotel. Heated bathroom floors a definite plus. Beautiful christmas decor

Nice updated room in the wellness area of the hotel. Heated bathroom floors a definite plus. Beautiful christmas decor

salad was pretty small and. basic for cost; alfredo chicken was over cooked and sauce not creamy: maid service did not vacuum or mop or replace toiletries

salad was pretty small and. basic for cost; alfredo chicken was over cooked and sauce not creamy: maid service did not vacuum or mop or replace toiletries

The staff was very nice and courteous. Dining in the Pine Room was excellent. All of the food was delicious. Dining in the Regency Room was traumatic. Every dish ordered was terrible. The food ranged from underdone to overcooked. It was a disaster.

The staff was very nice and courteous. Dining in the Pine Room was excellent. All of the food was delicious. Dining in the Regency Room was traumatic. Every dish ordered was terrible. The food ranged from underdone to overcooked. It was a disaster.

Everyone was so kind and joyful. The pine room bar was bustling with activity and laughter. The room was spotless and so comfortable. The hotel has easy access to the wonderful downtown restaurants. We will definitely be back often

Everyone was so kind and joyful. The pine room bar was bustling with activity and laughter. The room was spotless and so comfortable. The hotel has easy access to the wonderful downtown restaurants. We will definitely be back often

Great corner room. The lobby is very large and comfortable. Fun lobby bar

Great corner room. The lobby is very large and comfortable. Fun lobby bar

Clean room, comfortable bed, friendly staff, delightful old hotel with direct access to downtown and the Amtrak station ... minutes on foot!

Clean room, comfortable bed, friendly staff, delightful old hotel with direct access to downtown and the Amtrak station ... minutes on foot!

Breakfast was so, so…most “hot” foods barely warm

Breakfast was so, so…most “hot” foods barely warm

Gorgeous room. Beautiful holiday decorations. Fabulous restaurants. Every staff member was friendly and helpful. A++++

Gorgeous room. Beautiful holiday decorations. Fabulous restaurants. Every staff member was friendly and helpful. A++++

Great hotel and great staff!

Great hotel and great staff!

Seriously lovely room. Great views. Quiet. Common areas need a lot of work. Staff service could be improved.

Seriously lovely room. Great views. Quiet. Common areas need a lot of work. Staff service could be improved.

Every aspect was perfect

Every aspect was perfect

Room was very clean and spacious

Room was very clean and spacious

The woman at the desk, Kimberly, was kind and working so hard, but she was the only one checking people in. Long line of 5+ groups waiting to check in. Also, disappointing that the Hotel Toanoke no longer does cookies at check in. That was always so lovely.

The woman at the desk, Kimberly, was kind and working so hard, but she was the only one checking people in. Long line of 5+ groups waiting to check in. Also, disappointing that the Hotel Toanoke no longer does cookies at check in. That was always so lovely.

Yes

Yes

This historic property is worth a visit on its own! Our friends and family enjoyed a wind weekend stay for my son's wedding at the nearby Taubman Museum of Art. The staff was very attentive and we enjoyed

This historic property is worth a visit on its own! Our friends and family enjoyed a wind weekend stay for my son's wedding at the nearby Taubman Museum of Art. The staff was very attentive and we enjoyed

Lovely room, helpful staff

Lovely room, helpful staff

Beautiful spacious rooms with nice view, good restaurant, helpful staff

Beautiful spacious rooms with nice view, good restaurant, helpful staff

Staff professional and helpful. Area is super fun!

Staff professional and helpful. Area is super fun!

Staff was great. Room was clean.

Staff was great. Room was clean.

Great hotel and staff!

Great hotel and staff!

Yes, we were very pleased with our room. Everything was very nice and clean. All of the staff we spoke with was very friendly and helpful with all of our needs.

Yes, we were very pleased with our room. Everything was very nice and clean. All of the staff we spoke with was very friendly and helpful with all of our needs.

Valet- great NO FREE BREAKFAST...Buffet was $50.00 with coffee.

Valet- great NO FREE BREAKFAST...Buffet was $50.00 with coffee.

Clean and comfortable. Pricey food.

Clean and comfortable. Pricey food.

Hotel room could have been cleaner. Staff was friendly, very helpful. Room service very prompt

Hotel room could have been cleaner. Staff was friendly, very helpful. Room service very prompt

Nice property with service oriented staff

Nice property with service oriented staff

Exceptional hotel

Exceptional hotel

Loud mechanical noiseall night...unable to sleep room 625... avoif

Loud mechanical noiseall night...unable to sleep room 625... avoif

Room was very spacious and had a great separate living room area.

Room was very spacious and had a great separate living room area.

There were multiple long hairs on the wall in the shower

There were multiple long hairs on the wall in the shower

Staff was excellent

Staff was excellent

Only used the fitness center

Only used the fitness center

great historic property, friendly and caring staff,would recommend the New “pure” rooms

great historic property, friendly and caring staff,would recommend the New “pure” rooms

Very nice !! Glad we chose this property .

Very nice !! Glad we chose this property .

We liked watching the trains and having the walking bridge with everything so close

We liked watching the trains and having the walking bridge with everything so close

Excellent stay

Excellent stay

Room was clean, nice, but small and did not have any place for a suitcase. We haven’t tested the bed yet.

Room was clean, nice, but small and did not have any place for a suitcase. We haven’t tested the bed yet.

Entire staff was excellent

Entire staff was excellent

The atmosphere, decor, the amenities

The atmosphere, decor, the amenities

Clean room and excellent care by staff

Clean room and excellent care by staff

Beautiful property, clean, updated rooms, quiet

Beautiful property, clean, updated rooms, quiet

The stay was not enjoyable. Our room was never cleaned for the previous guests. When we went to the front desk, they advised they didn't have staff there to clean the room and that they had no more rooms available with 2 queens, only king rooms. Being that there were 3 people, that wasn't the optimal option, but we had to make it work. The next morning it took us 6 hours after check out to get a call from a manager. They couldn't refund or do anything about our situation because we didn't book directly with the hotel. This had been a hotel we have stayed at several times in the past and never had an issue, very disappointing.

The stay was not enjoyable. Our room was never cleaned for the previous guests. When we went to the front desk, they advised they didn't have staff there to clean the room and that they had no more rooms available with 2 queens, only king rooms. Being that there were 3 people, that wasn't the optimal option, but we had to make it work. The next morning it took us 6 hours after check out to get a call from a manager. They couldn't refund or do anything about our situation because we didn't book directly with the hotel. This had been a hotel we have stayed at several times in the past and never had an issue, very disappointing.

No issues

No issues

Beautiful property, service and food was great. Loved the pool area.

Beautiful property, service and food was great. Loved the pool area.

This was a nice, stately hotel with Southern charm. Located steps away from city center with plenty of dining options within a few minutes' walk. Room was comfortable and had a nice view of the courtyard. Staff was friendly and accommodating. Excellent breakfast buffet! Highly recommended!

This was a nice, stately hotel with Southern charm. Located steps away from city center with plenty of dining options within a few minutes' walk. Room was comfortable and had a nice view of the courtyard. Staff was friendly and accommodating. Excellent breakfast buffet! Highly recommended!

This is such a beautiful hotel! The interior and exterior are gorgeous, the staff or exceptional. I have nothing but good things to say about this hotel.

This is such a beautiful hotel! The interior and exterior are gorgeous, the staff or exceptional. I have nothing but good things to say about this hotel.

Our only issue was such a minor problem that I’m not sure I should even mention it. But I will with hope that the hotel can can make a minor adjustment to improve the situation for wheelchair users…..Parking was somewhat of a challenge. We had an enclosed trailer to transport our son’s off-road mobility device and his power wheelchair. Valet parking was not an option due to the enclosed trailer. And self parking was a bit of a walk in the street, as the sidewalk from the parking lot to the hotel involved stairs and a missing ramp at the end of the sidewalk near the parking lot. I’m not sure how the situation could be improved, but it just seemed a little odd that we could not access the sidewalk. Fortunately there is not heavy traffic there and the cars that passed us did not seem bothered. We always adapt and overcome so it really didn’t bother us. Again I only mention to bring awareness to the issue. We will definitely be returning. We loved the Hotel Roanoke.

Our only issue was such a minor problem that I’m not sure I should even mention it. But I will with hope that the hotel can can make a minor adjustment to improve the situation for wheelchair users…..Parking was somewhat of a challenge. We had an enclosed trailer to transport our son’s off-road mobility device and his power wheelchair. Valet parking was not an option due to the enclosed trailer. And self parking was a bit of a walk in the street, as the sidewalk from the parking lot to the hotel involved stairs and a missing ramp at the end of the sidewalk near the parking lot. I’m not sure how the situation could be improved, but it just seemed a little odd that we could not access the sidewalk. Fortunately there is not heavy traffic there and the cars that passed us did not seem bothered. We always adapt and overcome so it really didn’t bother us. Again I only mention to bring awareness to the issue. We will definitely be returning. We loved the Hotel Roanoke.

The staff at the Hotel Roanoke was outstanding. We used the valet parking and the hotel shuttle for trips to and from family gatherings. The valets were punctual and friendly. They made our stay much more pleasant.

The staff at the Hotel Roanoke was outstanding. We used the valet parking and the hotel shuttle for trips to and from family gatherings. The valets were punctual and friendly. They made our stay much more pleasant.

Very clean hotel with updated rooms.

Very clean hotel with updated rooms.

We enjoyed our stay at Hotel Roanoke. The property was beautiful and the staff was very friendly. Our hotel room was very nice looking and comfortable. The only complaint I have is that the mattresses was too soft and unfortunately resulted in mild back pain.

Convenient

Beautiful old hotel with lots of history.

me for the 19th as they said they would. This meant that I am charged for 9th for 2 nights and did not have a room for the 19th. So I rented a room. Now I have a charge for the 9th and the 19th. Have paid for 1 and will be billed for the other. Not good. As far as Hotel Roanoke service was good and place is clean. Also beautiful!! Do not deal with Expedia when booking.

Elegant hotel in a great location.

5 star location, service, rooms, accommodations, etc. Stay here if you can. You will not be disappointed.

Hotel Roanoke offers a unique blend of historic charm and timeless elegance. From the moment you arrive, the rich history of the property is evident in its preserved architecture and classic ambiance. The staff are consistently pleasant and attentive, ensuring that every need is met with warmth and professionalism. Despite modern updates, the hotel retains its original character, providing guests with an authentic and memorable experience.

Charming

Great place

Loved it!

I didn’t like choosing and paying for a corner room with “twice the views” and having one of the windows only looking at a roof pitch. Might as well have been another wall

Amazing stay

Room was clean and updated. Bar/lounge had great spirits and food. Shuttle to Black Dog Salvage was very convenient. Stayed many times, great as always.

Loved staying here. Walking distance to a lot of diverse restaurants.

The hotel was beautiful, the staff were very polite, and our boys loved the pool area! It was conveniently located to all of the family outings we had planned while in Virginia! Great stay!

The Hotel Roanoke has always been a favorite for us. The hotel is beautiful, the amenities are great, and there is plenty to do in the immediate area, within walking distance.

We enjoyed our stay!

This hotel is gorgeous! I felt like I would never have enough time to take in all its details. Will definitely try to stay again.

The atmosphere is awesome. The downtown area being a 5 minute easy walk with great shoppes and dining.

Fantastic!!!!

This hotel is truly classic and iconic in this historic town. The room is clean and comfortable with a touch of luxury and artistic vibe. We had dinner at the Pine Room and breakfast buffet at the main dining room. Both experience were terrific. The food choices and quality of their breakfast buffet exceeds our expectations. House-made smoked salmon is phenomenal.

An outstanding stay all around. The grand dame of the Roanoke valley never fails to satisfy!

Loved the hotel. Would definitely stay again.

Beautiful room, clean and the little extras were so nice.

Great place

Beautiful hotel with fun downtown right across the street

Great property, very clean, great pool and comfortable beds.

Excellence!

This is a special hotel in Roanoke, VA. Lots of beautiful furnishings, updated rooms, excellent and attentive staff, a real treat to visit.

Wonderful place to stay while in Roanoke or surrounding areas.

Terrific hotel, location and overall Roanoke is a great town

The property was beautiful.

Only regret is how expensive the parking is (tip: you can find cheaper garages within 1-2 blocks)

Great property, great memories.

Beautiful room and grounds. Friendly, helpful staff. Walkable to downtown.

Clean

Please add more food options within the hotel for people to dine in.

Love this place. Saddened to see the Piney Room was stripped of it’s name sake. Most of the paneling removed in the remodel. Don’t get it. Don’t pat yourself on your back who ever approved this.

Nice place.

Wonderful hotel! We had heard great things about Hotel Roanoke and it lived up to the hype! Had a wedding to attend and this was the preferred hotel! Robbie was our server for breakfast and she was so kind and engaging! We will definitely return to this property when in Roanoke again!

Very comfortable and clean rooms. Dinner at the Pine Room was lovely.

Amazing hotel.

My hamburger had a piece of brush bristle in it and there was something float ing in my glass of water. The kitchen in the grill really needs better sanitation practices.

Wonderful old landmark.

We had a wonderful time staying as a family

This property is close to downtown you find extra activities to do downtown. There are plenty places to eat, you can walk to Taubman Museum. The hotel is beautiful, room is clean, bed comfortable. Front desk staff was nice.

Hotel Roanoke was beautiful. It’s a classic hotel. That’s very well-maintained beautiful clean and just really nice experience. Overall the rooms were beautifu, clean, beds so comfortable… I wish I had tried this hotel earlier and if I’m ever back in Roanoke will definitely stay here again

The hotel was amazing. There was a small situation where we were told the mothers day breakfast was free but it wasn't. At first security was called instead of the manager but eventually they cleared it up and everything was fine. I would definitely recommend the hotel for a nice stay. The bar staff was very friendly

We had a large corner room. Unfortunately one window just looked out onto a roof but the other had a view of mountains in the distance. An above ground walkway that goes over the railroad tracks connects the hotel to the main downtown area with lots of restaurants and shopping.

Great Stay

The food was barely marginal. Very unimpressive. Good service but very expensive, avg food

It was a memorable trip. We had 5 rooms, 15 people. The beds were amazing. The breakfast bar was top notch, both the food and the wait staff. Having a coffee shop in the hotel was a huge plus! Need some steps in for your daily quota? The halls just keep going and going. Beautiful and welcoming place in a great location.

Second time at the Hotel Roanoke and it never disappoints. Fantastic hotel all around

All good except parking/walking in

area walkable to venue and restaurants

Our bathroom flooring was dirty. The waitress we had never did refill our water glasses even though she came to the table four times.

Our stay was amazing at this hotel! Every person on staff was so kind and helpful, our room was beautiful, and the hotel was so elegant!

The hot water took at least 15 min to get hot, the faucet was broken, u could nt put the stopper down and the faucet u could twist all around… the shade was broken as well for what they charged per night nt acceptable.

I had a short stay but overall I had a comfortable time at the hotel. Would stay again.

Great place to stay.

The staff was SUPER accommodating and helpful! Anything I needed they went above and beyond to help!

Excellent venue. Every member of the staff we encountered from the front desk, vallet, housekeeping to the bartenders and waitstaff were incredibly polite and helpful. Highly recommended this hotel!

Love this historic hotel! Have stayed here many times and love the new updated rooms and lobby bar. Plus a great little coffee shop downstairs. Quaint, quiet, and very convenient.

Wonderful hotel and great location.

Everyone was so great to us during our stay. Specifically, Violet. Thank you for making our stay so special.

The fact that I had an unknown distant relative check me in the first day was a surprise! Rooms are spacious, clean and modern for such a grand hotel.

building

The spa was a highlight of our trip!

The fridge in the room is not working properly.

The room is way too small for the price with a small bathroom too. Upon check-in the front desk associate said that I would be charged a $50 “incidental” fee with my room charge and it would be refunded upon check out. They lied to me and I was never refunded, instead the hotel charged me a room service fee as this $50 when I never ordered anything to my room. More upset that the associate wasn’t honest with me. Also had to pay additionally for parking when that wasn’t disclosed with my reservation and eating here was outrageous with meals being $20 or more.

Wonderful stay so convenient to downtown

Beautiful hotel and the staff was amazing. We will be back!

Beautiful hotel! Loved our stay!!

Great place. Loved it

Beautiful venue!

Close to downtown

I just wish i could have stayed for breakfast!! Love this hotel ❤️

The staff was extremely polite and helpful. They were able to answer all of our questions. The breakfast was delicious.

One of my favorite properties to stay at when I'm traveling. Great amenities, location, etc. My only complaint is that parking is too expensive for Roanoke. I feel like I'm paying rates commensurate with a much larger, more crowded city. It would be great if they could bring those down.

The staff is always very welcoming and friendly