Dynasty Suites Hotel Riverside

Could use some painting in bathroom doors .. both sides or update

Good value for your $ but don’t expect anything special sleep and go

Exceptional

Very poor

There was a fire at my son's apartment and i booked this hotel as an emergency. But then we decided that it was better for my son to come home instead of me going there. I tried calling the hotel and even sent them a message to check the possibility of canceling and getting a credit for the future stay but neither they picked the phone nor replied to my message.

Exceptional

Exceptional

Clean room

Nothing It was very dirty needs to be upgraded and the owners are very rude and disrespectful

Nothing It was very dirty needs to be upgraded and the owners are very rude and disrespectful

clean room. shower only put out room temperature water. everything else ok

Pleasant

Clean room with parking right in front. Accessible features were okay. Furniture and plumbing were definitely on the worn side. The mattress was terrible.

Parking was easy and secure and rooms were very clean and A/C worked very well...

Exceptional

This was thee worst hotel I've ever stayed at and I can pee harder than the water pressure here.

Very good

We had to wait an hour for our room to be ready

We had to wait an hour for our room to be ready

They tried to charge me twice for my room. They said my card didn't go through. I showed them on my bank app it did and were still denying me my room. Said they're system glitched but another person was able to check in no problem.The security lock on the door, screws were coming off. Put a table in front of the door. Staff was rude and unprofessional. Bed sheets were stain and old. Bed was hard, paint coming off of walls in the restroom due to water stains. They should update their rooms. Will never go back. Horrible experience. The rooms also had a weird smell.

Good

Check in was supposed to be at 3pm , our room wasn’t ready until 4:45pm. We waited quite a bit. The room was old and smelled. The person at the front was rude and unfriendly. She wasn’t sorry at all and was not sympathetic. The bed was old and uncomfortable all you’ll feel is the spring of the bed. The iron board as broken inside the cabinet which fell from my sa after when she passed it. The shower was so bad and dirty

Nothing

The undersheets on my bed were dirty with stains. The tub wasn’t cleaned properly

The room was nice and big. They ask for a 100.00 refundable deposit. I pay over 200.00 for the room. A deposit it crazy when they charge thst much for room.

The room was nice and big. They ask for a 100.00 refundable deposit. I pay over 200.00 for the room. A deposit it crazy when they charge thst much for room.

Exceptional

Room was clean, staff very friendly, parking plenty, and A/C great

Superb

Parking was easy but not necessarily secure. The staff were ok. the rooms were clean. No elevtor.

Overall, the room served its purpose—we needed a place to sleep before heading home to Phoenix, AZ. It was convenient and the price was right.

Close to UCR Dirty walls, overwhelming air freshener scent, broken fixtures and furnitures

Close to UCR Dirty walls, overwhelming air freshener scent, broken fixtures and furnitures

Well kept .Very clean. Tvs can be updated ...

The room was clean and well kept, the staff was nice and helpful, Parking was nice and easy, and the air conditioning kept the room at a nice temperature...Overall a good experience....

We only interacted with one woman at check-in and her attitude was a bit less than friendly or outgoing. No smiles, no thank you' s, it was a feeling like we were almost a burden to her otherwise boring day. The facility and room was OK, pretty clean compared to some of the other places we stayed at on this road trip but not as nice as others. It was just a stopover point however so it did fit the bill for that. Had the front desk clerk been just a bit friendlier, this place would have received high marks.

Parking was safe and plenty of space

Good parking

Convenient

Great

In general, clean

This hotel should be removed from Hotels.cm immediately!?!?

Comfortable bed. Location was perfect for farmhouse collective venue.

I loved the room. It was clean and comfy and had a beautiful painting on the ceiling of birds and clouds. I was there in January and found it to be relatively quiet except for the last night when I seemed to be next to young people partying. Very safe and with great access to restaurants and quick drive to UC Riverside. My only issues were that the shower flow was too weak…it took forever and so much water to get my hair rinsed. It was also difficult to turn to make the water hot. I have a low flow showerhead at home and normally never have a problem. Also, there was a TV, but it wasn’t connected to anything…no local tv, no cable, no satellite. Nothing. These were minor issues and I’m overall very happy with my stay. I liked the fact that the floor was not carpeted. I do wish there was a heavier blanket for the coldest nights (January), but the heater worked fine. I just hated turning it on when it wasn’t really that cold outside (40s). Overall, very safe and clean. I’ll be back!

Great, clean room great staff!

Location was great and convenient for my stay would stay again

Clean room

Everything was good service and otherwise.

Recommend this hotel to enjoy the day is very comfortable and clean

The room was spotless and stocked with good accessories like, coffee, toothpaste, toothbrush, shower gel, and hand soap. Staff was excellent and polite, and if I needed anything they was right on it. Many things to do, and see around the hotel. Lot's of places to eat in the area. Excellent place to stay, when visiting Riverside.

Vary clean good service

Yes the facility was adequate and the parking felt safe.

Your website stated a room with a jacuzzi in it thats how it was described. When i check in to the room there is no jacuzzi. I go back and tell the front desk to get it fixed. I upgrade and I pay more then what was stated on your website. I payed for two rooms and slept in one with no refund. I blame you guys for a bad stay and will never use your booking app again.

A lot of homeless around the area

It could be cleaner , when I open the sofa bed it was dirty and there was a tiny alcohol bottle and lot of crumb, I closed it right away. It also had a bit of bad smell

Made me put down a $100 deposit on arrival when I already paid almost $400 for the room weeks earlier. Want my $100 back.

Clean. I have stayed here many times. Very clean and quiet.

I had to check out early. I feltt something biting me and it was bedbugs. It was so disturbing and the lady didn’t want to give us a refund.

Parking was overcrowded and spaces were very tight and cramped. The beds were clean but the bathroom needed to be scrubbed down to the floorboards.

The expectation of the room was lower than expected. I am usually not picky about a room, but I have to say that the service was not good. There was no personal interaction. That is all I need to say.

Absolutely a diamond in the ruff. Staff very professional an friendly. The rooms are always clean .

Excellent I recommend to stay

I cought bedbugs

Very clean.

This is our 3rd stay at Dynasty in the past month (we were helping our son move into his college apartment). The 2 times my husband stayed, there were problems: I had booked a room with 2 beds but accidentally put "1 traveler." Although it is the exact same price for 1 or 2 people, the receptionist refused to let our son stay. A coule of weeks later I stayed, and there were no problems. But again, the 3rd time, my husband's Expedia reservation had his full (passport) name, but his driver's license didn't have his second last name. The receptionist refused to let him check in until I got very angry on the phone. It's not like he was boarding a flight--it's a basic motel for pete's sake. Why my (very brown skinned, Mexican) husband was treated this way and I (blonde and blue eyed) was could easily be seen as racism. Perhaps it wasn't, but we won't be staying there again, even though it's conveniently located near our son's apartment.

Front desk unfriendly; shower head poor water output; old and dirty decorative fake plant; rusty and scuffed hangers

great stay for the price

Clean and free parking.

The AC in the room is so loud none of us could sleep.

It was a good clean room and very comfortable

Good customer service

Not good, dirty room, backed up sink, no shower curtain liner, broken hair dryer, deferred maintenance. The staff was ok, the initial greeting was good but then downhill from there. Not like the Dynasty Suites we have stayed at in the past in Redlands which was very nice. Will not be staying there again.

Fantastic stay, great employees, and a super location. It's near lots restaurants and shops within walking distance. Highly recommend.

BED BUGS August 2025. We stayed at this hotel for the night. When i woke up there was a bed bug on my pillow i immediatly grabbed the pillow and ran out to the front office with the pillow. Knocked on the front door, but a man came out from the side asking if i needed assitance and showed him the bed bug. He took pictures and I informed him i will be requesting a refund but since i booked through expedia i needed to call them. I called them and when expedia reached out they said that the manager wasnt there and cannot approve the refund. I called again the next day and found out the manager denied my refund. Thankfully before i left i had the front desk give me a written document saying they saw the bed bug so i will be reporing this not only to the health department but the better business bureau. In regards to expedia they will not issue a refund since it is up to the hotel and they couldnt "convince" the manager to give the refund. Knowing that they both know there are bed bugs in this property and doing absolutely nothing about it has left me in shock. Im currently on the phone with expedia hoping they will make it right and refund me simce the manager is refusing.

Na

Nice

Very nice hotel. The staff is very nice.

We enjoyed our stay. Could not ask for a better place to stay for the night. But I cannot understand why we were charged twice for a one night stay. I had a very hard time to contact the hotel's desk to ask questions. I wish we could call directly but the call had to be made to a national phone number.

convenient

Good value

cigar smell in the room

Very nice rooms.

The rooms were great, staff very professional. Check out was at noon, which it is nice to sleep in while on vacation.

Clean but older.

The room had been remodeled at some point, but there was paint missing from the walls where the old headboards must have been. There were plantation shutters over the window, but the air conditioner was so loud it made the shutters vibrate so loud you couldn't stand it. The toilet had to be mounted partially sideways so that the door to the bathroom would close. They put new fixtures in the shower, but left the old ones in as well. I wouldn't refer to this as a suite. It was only one room with two beds and a tiny table. I definitely will not be staying here again, and I don't recommend this to anyone, even though it is very convenient to UC Riverside.

The property is very cleaned and safe.

The property is cleaned and safe.

Would definitely stay there again

The place was nice but I closed the shutters to the window and a cockroach the size of a small dog jumped out…. And I had a date…

Clean and quiet place to stay, for the price it’s ideal. Check in was quick but the service was straight to the point, no smile or friendly welcome, but not a big deal for the price. You will have to put a $100 deposit so be sure to leave your room in mint condition upon leaving.

Great place to live

Nice looking room

Manager was good

WiFi is really, really good - I had zero problems with two full days of back to back Teams/Zoom meetings where I was presenting, sharing slides, etc. Dynasty Suites is a 5 minute drive to my son's dorm on the UCR campus and is surrounded by restaurants, convenience stores, gas stations, etc. I had a room with a king-sized bed and couch, which was a pull-out, so plenty of space and it's comfortable. The AC/heater worked very well and there's a ceiling fan for extra cooling if you need it. They had a larger sized refrigerator in the room, a microwave and hair dryer. They also have more toiletries than most - toothpaste, mouthwash, razor, shaving cream, etc. A unique touch is finding murals on the ceiling at the front desk and within the rooms.

The shower wasn’t working and the breakfast was available as it mentioned in the website

Very comfortable.

Hotel was very clean and nice. My only complaint was the water pressure was by far the worst out of any hotel I’ve ever stayed at.

Great place to stay

My stay was peaceful except something was stolen off my car

Very nice room. Great area with lots of restaurants nearby.

The was nice and clean

It was nice

Felt it was not as safe as I was hoping

Ceilings were painted nice.

Had a slight language communication issue with the check-in staff, when sking fr a printout of my bill (at checkout)

clean

Clean place

Located not in a great area

There is a deposit that is not advertised however after the weekend stay my refund was issued to my chase bank.

Our room had bed bugs and they didn't want to refund us they just wanted to switch us rooms, had to get a refund thru Expedia ( waiting on it and our 100 deposit)

The first room smelled strongly of Fablosa, a cheap cleaner with a nasty smell. The front door had no safety lock, or rather it used to. It looked as though someone kicked in the door. I got requested a second-floor room, which smelled much better and had a safety latch. Staff seemed perturbed with my request to change rooms.

The property itself is clean and well lit. Staff is nice.

once we open the door the strong smell of cleaning chemical was making me sneeze. They don't have ventilation or i just don't know how it look. I like the bathroom heater .The location is good 10 minutes away from Walmart then there's a lot of Food location nearby.

The advertisement is not true. It's not a hotel, more like a motel. Coffee and hair dryer did not work.

Close to main shopping centers

Our barefoot got lot of black from dirty floor. They need to mop everyday

Rooms are fairly standard and clean, good for 1-2 night stay. I think they have upgraded the shower heads and there was a fancy shower installed (liked it) In my latest trip, only complain I have is that the shampoo and lotion containers were empty. Hope they check this regularly in the future.

Great stay!

Only am I out the cost of the room. But the money that was paid for deposit is somewhere lost. So I'm out $200. I never got to stay in the room.

Locatio

Wonderful hotel

I love the staff and location. Wonderful peaceful and quiet

Towels are too old and discolored. No breakfast.The toilet is too loud after flushing.

Noisy air conditioning and noisy fridge meant that sleep was extremely difficult.

Great quit place

Good stay

The location wasn't great. Just a bit sketchy. There was a new starbucks on the corner and a big development across the street, but it also felt a little unsafe. The property was in ok condition. Not bad, but not great. I stayed there to be able to walk to campus, but next time I will stay at a nicer place downtown and get a ride to campus.

The room was clean and the room with two beds is very spacious.

The trip was not amazing or amazing. It was typical local stay at the hotel. I have been there multiple times and I am quite comfortable with the stay. Plus it is low cost and quite clean inside...

Great and clean friendly staff

Good stay when economizing travel. Clean and necessities provided.

I like it here

The coffee maker dident work, I couldn’t find the DVD aux on tv to watch movie, overall still a recommendable place I like it well deserved 4 starts

Everything was neat and clean, host was very friendly and helpful .

It was around a good neighborhood

The property was fine. We had a problem with our toilet and when addressing it with the front desk, he basically told us to take care of it ourselves with some attitude. That was unexpected and rude but had a good time overall.

When I asked for a certain accommodation last minute in the middle of the night it was explained that they couldn't do it right then, but in the morning they could. And they did! Made my experience that much better!

Small clean place. Better than expected at the price point.

Close to UCR

It was an extra $130 for check in

Decent room shower was hard to figure out and tv on the small side but easy to hook up the fire stick to friendly staff and hvac unit was very good

Nice upgrades

Rooms are spacious and clean. Furniture, appliances and amenities show use and some damage.

never going back

The photos were misleading. When we arrived there were no bedspreads and we were greeted with an odd smell and cockroaches galore. The tv only worked part of the time and the shower barely has enough pressure to get you wet if you ran around to chase the water. It was miserable.

Great clean location near food & retail businesses. Room decor could use an upgrade. Air conditioner noisy & could use servicing.

friendly staff, clean rooms

The room was nice and clean and good A.C .

Very nice

Very clean and nice

Its quiet which is AWESOME

Excellent service, very clean

This hotel is very good. Room is very clean without any smell, hardwood floor, nice and clean. The room is bigger than what I through. Have most of supplier for what you need, there is village on the other side for dinning, and also Starbuck and 7-11 is around , 5 minutes walk. The staff is nice as well. Overall, I would like to stay in this hotel next time when visiting Riverside.

We drove 4 hours to California for family time not expecting to have to leave the next day back to Vegas on another family emergency and hotel still charged for the day talking about you have to cancel 24 hours not to get charged. Stupid because if we knew we would of just got the room for one day. Other thing is parking not enough parking space for each vehicles. You can’t even open the door. I will never book with that hotel again.

Good stay for the price.

The owners really put thought into the rooms. My room had one of those special magnifying mirrors in it. I never see hotels put that in. That really made me smile because I need that. I always bring a travel one and it super small so when I saw that. It made my day. They also had a basket of special items like make up remover and razors and toothbrushes and stuff in case you forgot something. The only thing that could have made my stay perfect would have to have had tea instead of coffee. We don’t like coffee. But lucky I had two extra tea bags.

We would stay again if we return to the area.

Toilet doesn’t work the first evening we were there. Roach crawling by the refrigerator and the property manager Ajay continues to lie about getting someone to fix the toilet we had to go elsewhere to use the bathroom and we shouldn’t have to anywhere to use the bathroom I would not recommend this hotel to anyone or my worse enemy. SAD

Iron board is old, dirty, and worn, and Iron is also dirty.

Staff was working early in the am and the electricity went out twice.

Dynasty Hotel canceled my reservation. They tried to run my Credit card 24 hours before my stay and it was declined. I let them know, they did not have permission to run my card. I am set up to pay at the hotel. They said, They called me but know answer. I show them my phone and showed no one had called me from your hotel. So that is a BS line. So they canceled my reservation because they could not run my Credit card 24 hours before I arrived. Now it's 9 pm on a Saturday night and I am looking for a place for the night. Not good business.... Not good at all.....