SpringHill Suites by Marriott Chattanooga South/Ringgold, GA

Yes

Great hotel! Very clean. Rooms are spacious. Front desk staff very nice and helpful.

Superb

Easy check-in and very spacious rooms!

It was our last night of traveling for 17 days, and the bed was great , very comfortable. We still had a 10 hour drive home in the morning so unfortunately we didn't have time for breakfast this time .

I loved the cleanliness, comfort of the bed, and the hot shower. The breakfast was not up to the standards I was accustomed to for a Springhill Suites hotel. This appears to be an area that experienced cost cuts by the owner.

Breakfast, bathroom and love Marriott pillows. Couch not comfortable design for pullout. Bed not as comfortable as expected. Noisy air conditioner that blew directly on head of the bed.

We recently spent 5 nights at the hotel and enjoyed our stay very much. The room was very clean and comfortable. The breakfasts were very good and had a large array of different food. All the Staff were very friendly and helpful. Would go back if we ever get in that area again.

Exceptional

Dirty room, no breakfast, unhelpful staff

Convenient parking

Very clean hotel. Staff checked us in quickly. The beds were a little firm and the pillows were a little small for us but overall a great night sleep.

Broken desk chair in the room. Had to request additional bath towels for party of 4. Only 3 pillows on each bed, where 4 would have been optimal.

The mattress was upside down so the springs were on top. We had no TV remote. The desk/table area was dirty. The shower was scalding hot even with the temperature turned down. Was not a pleasant experience.

Room was very nice, easy parking, breakfast was fresh.

Very helpful and friendly front desk check in.

Won't be disappointed!!!

Convince Pretty clean

Convince Pretty clean

The breakfast was ok...not great. That was my only negative. See above

See above

Excellent.

Superb

Good experience

Closeness to highway gas station and restaurant Bedding NOT clean . Stinks of Body odor and or cologne

Closeness to highway gas station and restaurant Bedding NOT clean . Stinks of Body odor and or cologne

This is a relatively new property, but the room had several issues: the counter on the desk/table was stained and bubbled, the curtain was not hanging properly, the toilet made a high pitched whistling noise when the tank was filling, and the shower had stains or mold along the grout. We stayed here about three months ago and were very impressed. Hoping it was just this room. Breakfast had a nice variety of options. Check out - there was no staff manning the desk. There was a basket with a note to leave your keys. I waited for a staff member, but left my keys as instructed. I would have felt more secure speaking with someone, handing them the keys and getting a receipt for the stay.

Kevin checked in multiple customers in a professional and friendly manner. He was literally running to facilitate check in as quickly as possible. There was only one person at the check in desk.

Kevin checked in multiple customers in a professional and friendly manner. He was literally running to facilitate check in as quickly as possible. There was only one person at the check in desk.

Large clean room. Great location to stop for the night as we traveled from Indiana to Florida for Spring Break.

Large clean room. Great location to stop for the night as we traveled from Indiana to Florida for Spring Break.

Great breakfast and the pizza we ordered from Vocelli’s Didn’t discover that we didn’t have hot water until the next morning

Great breakfast and the pizza we ordered from Vocelli’s Didn’t discover that we didn’t have hot water until the next morning

Exceptional

Clean room! Friendly staff! Easy parking! Good breakfast!

I've been charged twice and still waiting for my180 back. The evening check in staff je left it to the morning staff lady to figurer out the double charge in mess . Still waiting for the 180 bucks back.

I've been charged twice and still waiting for my180 back. The evening check in staff je left it to the morning staff lady to figurer out the double charge in mess . Still waiting for the 180 bucks back.

Breakfast buffet was not that good and that is why we chose it. No room service on weekends.

We came to stay for a baseball tournament and really enjoyed our stay! The room was really great.

The room was very clean and spacious! Breakfast was great for our whole family and we all slept very well!

Quiet and very updated room. Excellent breakfast.

Elevator tried to trap us in TWICE! I started to not get back on after the first scare but with a stroller & 9 month old, it was pretty much impossible to avoid. The room wasn’t the cleanest. Smudges on all dark surfaces.There was hair on the shower ceiling, tiny black hairs all on the king sheets. Pillows were nearly flat as pancakes. The bed/couch my daughter was supposed to sleep on was dirty and stained up pretty bad. There were only 3 towels in the room when we arrived, had to go ask for more. Definitely not enough pillows for everyone in the room.. The king bed wasn’t comfortable, you can tell the mattress is old and worn out. Just really disappointed to be very honest.

Clean and new. The breakfast in the morning was great.

Unfortunately they overbooked and our room we paid for was not available. They could not do anything for our family with small children who had just traveled 10 hours on the road at 1am in the morning. We ended up staying at Tru down the a road and it was wonderful.

Alan at the front desk was really nice.

Excellent hotel! Very clean and breakfast is delicious.

I travel with kids so they only thing they care about is the pool.. They had an indoor pool that was heated and a nice size.. So my kids were super happy to stay there..

Clean, inviting, relaxing

Convenient off I75, not a noisy location, good casual local restaurant across street, Farm to Fork, which you can walk to if weather permits...

Only complaint was a wooden tray in our room had a piece of candy or something stuck to it. Thay was disgusting. Other than that the room was clean.

Room was a nice suite. Very clean. Bed very comfortable.

Ok, it started when i called 8 times and no one answered the direct line. It took me calling the 800 number to act like i am making reservations to get someone. After being on hold with 800 number she said that i can still check in since i was extremely late getting to the hotel. I get to the hotel and there was noone at the desk i said hello several times until i called the phone and it was ringing a gentleman came out. The system went down in the middle of trying to get checked in. And it took over an hour to just get a room. When i got to the room just to get a shower the bathroom was not clean. It took another hour and a half to get bathroom cleaned because he couldn't find another room and couldn't find no one to clean it. I finally went downstairs and asked for cleaning supplies and cleaned it myself. The next day i bring supplies back down and the lady said i was not checked in. So she finally checked me in. On check out day the GM stated that she couldn't do anything because it was under a 3rd party and she only could give out points that i don't hardly travel. I'm not happy at the whole situation.

Staff was great, room was clean. Bad point was lights were off and when turned on switch didnt come on. Glad I had my phone light otherwise very dark.

It was good. We would stay here again. Our room needed a little bit more cleaning and was missing tissues but not a deal breaker for us. The sofa was a little dirty but we didn’t use it as I never really use any hotel furniture anyway. The common area was clean. Breakfast was decent but could use potatoes or hash browns and shoulshould have cheese for the eggs and sausage. The staff was very friendly

The room was spotless, spacious, and beautifully designed. The bed was incredibly comfortable, and I appreciated the thoughtful amenities provided. Everything felt fresh, modern, and well-maintained. The hotel’s location was perfect—convenient to restaurants, shops, and local attractions, yet still peaceful and quiet at night. The breakfast was delicious with a great variety of options, and the dining area was clean and inviting. Overall, this hotel exceeded my expectations. I would definitely stay here again and highly recommend it to anyone looking for comfort, quality, and exceptional service.

Very very clean rooms

Great Staff

Clean Room. Spacious. Staff was magnificent!

We enjoyed ourselves so much. The staff was so friendly and helpful and the room was very clean. Thank you!

Bathroom sink was slow to drain...bed sheets smelled kinda funny. But other than that room was great.

Everyone was nice and the room was very clean. The breakfast was great . My only issue is the sliding glass door to the bathroom.

Room was clean, comfortable bed, hotel was quiet.

Ants coming out of furnace unit in 1st room. Switched to another room. Only thing available for water was scortching heat. My kids could not take showers and didnt want to switch to a 3rd room. Hot breakfast was not replenished in last hour of service.

always love staying at marriott locations!! staff was very nice, breakfast was good, and room was so clean and spacious!

Courteous staff (Phil) was great! rooms were clean and spacious.

The walls were paper thin. We could hear conversation and laughter from one neighbor and a very loud television from the neighbor on the other side. Checking in at 10:30pm, We were exhausted from spending the entire day on the road so we were able to turn on some white noise on my phone and sleep through it. If you are a light sleeper, you might not get much rest. They provided shampoo, conditioner, and body wash pumps in the shower however one was completely empty and the other two were mostly empty and very watered down. I found this out while anttempting to shower. I asked for individual bottles from the front desk for my daughter to use, and they kindly gave me some. The bed/pillows were very comfy! The staff was nice, but not overly friendly. Breakfast was just ok. Location was great. Right off the highway and next to gas stations. My daughter was able to swim in the morning because checkout was not until noon! She loved that. The pool was nice and heated, but there was a red ‘spill’ near the edge of the pool… maybe juice or wine? I would probably stay again if the price was as cheap, but my expectations will be lower next time.

One area that was not clean was the pull out sofa. Fortunately, we had a child sleeping there who was good to simply sleep on the couch with it covered by a sheet.

Very nice room . Loved the way the desk was set up w/ a privacy glass to separate from the bed.

No body wash in shower wall container. Lotion container empty. Very disappointing.

Staff were EXCELLENT!!!!

yes

Clean room. Friendly staff. Great breakfast. Good location. Good value.

Quickest check in I've ever experienced. Key was waiting with my name on it, in my room in under 3 min from walking in the door. Room was flawless clean, everything was nice and comfy. Always a great experience at a Springhill!

Yes

Staff was great when checked in.

Thank Bill for making our stay wonderful!

Staff was friendly. Rooms was clean. Breakfast was delicious.

Fanastic!!!

The room was very comfortable.The pillows were great.Everything was very nice. Our room was ready to go when we arrived

Great location all aspects of stay were excellent.

Clean, comfortable and spacious room. Friendly staff. Nice stay for the pricetag.

Nice room and staff

Room was good size. Bed was comfortable. Refrigerator and microwave were tucked away in a cabinet. Enjoyed our stay.

Great room and enjoyed breakfast.

Beautiful room

Courteous, clean , convenient

Staff was great. Searched every floor to find me a couple extra pillows!

The room in good condition, but the breakfast was not that great and they were out of some items, out of all the SpringHill hotels that I have been to this one was okay. The lights in the room are a little dim and there were lady bugs flying in the room as well as stink bugs.

Clean , nice breakfast

Everything..

Spacious suite

Check in fine, mold and no body wash in shower. TV keeps powering down.

Great breakfast.

Room was dirty and smelled like greasy dirty body odor. Also its stink bug season (Oct). Had 2 stink bugs in room. They removed 1. Was disappointed in place overall.

Clean area. Breakfast was lacking even for “continental”.

I have stayed at SpringHill Suites in other locations before and have always had a fantastic experience. It always feels like home when I arrive at my room. I actually told my wife on this past stay that I wished I could pack up the hotel in my bags and take it with me for the rest of my trip!

Great stay with friendly staff

Shower area was a little outdated. Room, lobby, and pool were nice and clean. Breakfast, they take some time to refill stations.. Overall not bad

Nice stay in the middle of our trip. Would come back again for a longer stay.

Rate was excellent! Staff, excellent! Room, excellent!

Very nice.

We had a king room. It was spacious and emaculant. The bed was so comfy! We enjoyed the hot breakfast bar. There were several breakfast food options.

Breakfast person struggled to keep the hot food replenished and the eggs did not taste good.

An added bonus was the EV charger on-site. Though it was slow & pricing above market, it was still convenient to be able to charge overnight. Other travelers had parked in the space provided for charging, but we made it work.

The property was quiet! Would definitely stay again!

Everybody's wonderful.

Room was VERY clean, great value, and staff was very great

Friendly employees!

Quiet and convenient.

Very clean and friendly staff. Breakfast was good as well.

Large clean rooms. Friendly front desk staff. Excellent stay.

Staff was very friendly and welcoming 😊. Our room was very clean and comfortable. The bathroom is very spacious and the shower was nice and hot!

Our bathroom door lock wouldn't work so the sliding bathroom door didn't completely close. Furthermore, the bathroom door which is directly in front of the beds, has a large opaque glass window so it is distracting to those trying to sleep because the bathroom lights pass through the opaque glass.

W

Room was nice and spacious. The shower could have been cleaned better and there was a slight smell I did not like but my family was fine with it. Overall, it was comfortable and the breakfast was good: cereals, sausage and eggs, waffles, fruit and yogurts.

Good service ad clean room.

It was very clean and we really enjoyed our nights stay.

Very nice, spacious and clean room. I was impressed as I walked in. The spacious bathroom has a frosted sliding door. Toilet and shower do not have a separate door for privacy.

Staff was kind, breakfast was good, and room felt luxurious. The main gripe I would have with this hotel was the parking lot and its location.

Could walk to a restaurant, easy parking and friendly staff. Lobby was nice for playing games and the breakfast buffet was great!

Stayed in a suite with 3 small children. The space in the room was perfect. Pool is heated and the kids had a blast. This hotel is amazing and well worth the price. Would stay there again

Room was nice but the bed had a duvet in it.

Great

Had a great stay , good breakfast, my only issue was how hot the room was. Room was set to 64° and it never got colder the 73°.

Everything

The staff was amazing especially Carmen and the older guy that was working Friday and Saturday customer service was top tier. Breakfast was good wish it last later 6:30-9:30 was early for me lol. The only complaint was the pull out bed had trash and a used bandage in it so I don’t think it was properly cleaned. Everything else was good. I would definitely stay again!! Thank you

Very nice property. Comfortable room. Breakfast was excellent. 4/5 stars because the entry way where elevator maintenance room was smelled like hot electrical wires and the elevator itself smelled like a dead mouse.

Such a clean and modern hotel for a great price! Would definitely stay here again!

Truly enjoyed our stay. Danielle answered questions, made suggestions and was so kind to my granddaughter. The hotel room was great. Had enough room for me (75y/o), my daughter (45), my granddaughter (18), my grandson (17) and my 11y/o granddaughter. Everyone had comfortable sleeping arrangements. The room allowed me to move easily with my walker. There were some areas that needed attention and the staff accommodated immediately. Would recommend this hotel to anyone in the area

The carpet had some gross, disgusting, sticky spots. The bedsheet had a big stain on it. We checked in late and the next morning realized there was no handsoap in the room.

Very nice! Clean, quiet rooms with comfortable beds.

Was greeted and welcomed upon arrival. Very comfortable. Set up nicely for business travel.

While it was only for 1 night it was a very good experience. Check in was awesome and the lady at the front desk was excellent.

Staff was very friendly!! Room was very clean and comfortable!!

The receptionist was very welcoming and made us feel comfortable. The room was very clean and spacious!!!!! Will definitely return

Staff was extremely helpful & accommodating. My daughter just had surgery. They made sure our room was ready a couple of hours early, put us in a ground level room, at the end of the hall, with easy access for my daughter. The room was spacious & clean.

Our flight home took off at 6am which meant that we would miss the morning breakfast. The staff knew this and made sure that milk, cereal and yogurt was available for our trip. This is truly five star service!

Breakfast was busy but staff was hustling to make sure things were stocked. Definitely recommend. Only downside was that the bathroom door shows light into the sleeping area so it means if someone gets up earlier or has to use the bathroom in the night the whole room is lit up. Wasn’t a problem for us since we were all up at the same time. Maybe bring a nightlight to keep in the bathroom so the big light doesn’t need to be used?

Arrived at the property waited for service and no one came to the desk. Although we heard people in the back. So we left and stayed elsewhere

Would stay again

Pool didnt look like it had been cleaned for several days. The elevator had a weird shake and food crumbs all over it. The bathroom door didnt lock orvshutvall tge way

Air conditioner did not regulate temperature properly and kept us up all night. Took almost an hour to check in and the poor woman working was alone without help. We weren’t given a WiFi password or any info about checkout or breakfast hours. Could hear neighbors through the walls.

Overall, it was a nice hotel but the toilet in our room was wobbly and didn’t seem to be seated well. Advised the staff and they responded that they would address it

Amazing room and amenities for the price!

This hotel looked like it was recently constructed. Our room was very large with lots of space. Bathroom was clean and the bedding was wonderful. Added bonus was a delicious restaurant next door,

Room was dirty. Carpet had stains in it. Pool was cold and had hair on floor along with other dirt. Breakfast was ok. Had variety but waffle makers were not working at the time we ate. Staff was friendly. Looked like a newer hotel but wasn't very clean.

This is our third consecutive year staying here for our Florida family trip. We use it as our half way point stay. The boys love the pool, and the local restaurants. Great hotel, and will continue to book it in the upcoming years.

My only complaint is that the light in the pool area was on a sensor so it kept shutting off in my kids while they were swimming. It freaked them out the first couple times but it wasn’t dark enough that you could not see at all. My kids are older so for littler kids it may be a different scenario.

I thought the value for the beautiful and clean room was fantastic! When the desk clerk was able to check me in, she was wonderful and apologetic about the wait as she was the only one on staff that night and had been running around taking care of things. But she was great! I wish I could remember her name. Breakfast options were not great, nor the quality of them. Didn't have time to go elsewhere for breakfast, so we made do. Rooms, staff and property were great! Breakfast, just meh.

Great

I have stayed here several times when visiting the grandchildren. There's room for all 3 girls, my daughter and i in one room. The breakfast is awesome, clean rooms, the indoor pool and a gym mean we hardly have to leave the property to have a great weekend. Theres a restaurant, an ice cream shop, and a convenience store within walking distance. I will be back!

Very clean , warm pool, great breakfast. Comfortable beds, huge spacious rooms

Liked location. Liked room size.

Always quiet and easy. This time we had to request a new mattress pad because ours had dried blood on it! David, the Manager last night was great and gave us a new mattress pad as well as offered to change our room. We will stay again next year.

It was a very nice and clean hotel. The receptionist was very kind and helpful.

Everything was great in the room. The pool area was dirty and the light kept turning off while we were in the pool- we had to get out numerous times to get the light to turn back on

Check in was flawless.

Overall very satisfied.

Good service, clean

Great room. Was overcharged from what I was quoted at booking

Beds were comfortable and room was spacious. The bathroom needed better cleaning and the couch had crumbs from whoever was there previously.

Easy access

Nice quiet hotel, away from road and expressway noise. Nice pool, good breakfast, great service.

Simple and easy stay

Our room was not as clean as we’re used to for a Marriott.

Great location!

The smell of the halll on our flloor was not good but our room was awesome.

We had an awesome stay with you guys, the staff was great and the size of the room was perfect and enjoyable. The only thing I could slightly fuss about was the iron that put black spots on a new Jordan shirt but the staff was great about giving me things to try and get the spots off which was above and beyond to make it better.

I felt very safe and comfortable. The property was very peaceful and relaxing. The front receptionists were very kind, courteous and helpful. I will absolutely be a return customer.

The second floor hallway smelled like waste my entire stay.

Stayed for a softball tournament, The Hotel manager was very helpful and the employees were helpful also. Will stay again.

Late when we arrived, smooth checkin with nice clean room

I would have given all excellents but this hotel doesn’t service your room during your stay. Being there 3 nights our garbage was full. They did bring you towels if you asked. I just would have appreciated our room being made up during the stay.

Check in was quick and the gentleman at the front desk was helpful and very kind. Our rooms were clean and beds were comfortable. I will definitely stay here again when passing thru Ringgold!

Very clean and spacious.

Room was nice and spacious. Great breakfast bar

Just a recommendation. Exhaust fans should always be in a bathroom, especially one that opens directly to the bed area.

The stay was great, but I do have a billing issue that could not be solved at the desk.

This hotel is newly renovated and had nice spacious and clean rooms. On first day had many options for breakfast and everything was great quality. Next day they were out of some of the items like chocolate milk, cream cheese. In addition they had very bad sewage smell in the whole lobby and in the room whole night that day which made it not a pleasant experience. They moved us to new room but we shouldn’t be paying $140 per night for that night specially. They must offer some discounts for the inconvenience.

Had a nice stay

I should also get a travel advisor rate that was not given because she was new ALSO my fiancé is an Air Force veteran so either way we should have gotten some kind of discount and for the hassle this morning. We were not happy. Coffee in the evening was good and a nice touch to have in the evening when you need a push.

Staff was friendly, check in was fast, breakfast was ok

Great hotel

The hotel was very nice, updated and clean. The bed was comfortable and the reading lights over the bed were a plus. The sofa was not comfortable - too stiff and too large to sit back against the pillows without slouching - not a good thing for my age group with back issues. The lighting in the sitting area was poor - not enough to read by and the wattage was dull. There were no tissues in our room so my husband had to go to the desk to get some - which was fine. But there was also no extra roll of toilet tissue, no additional soap and no cups to make coffee with! Does the housekeeping staff not check this? Also, housekeeping did not visit our room until the day we were leaving - we stayed two nights - and then, she knocked twice in rapid fire progression then opened the door! We didn't have time to rise off the bed - thank goodness we weren't still in the bathroom. The breakfast area was nice and clean and the food options were the usual scrambled eggs, sausage and waffles plus various muffins and yogurt. I would definitely stay here again as it was convenient to our family, the interstate and eating establishments - and hope that the housekeeping issue was a one-off.

It was such a nice clean worry-free environment.

Pool area had no clean towels and pizza left in chairs breakfast area had stacked used waffle cups on counter and room on check in had hair in tub and open bar of soap on sink. Unacceptable for the marriott brand.guy at checkout seem unfazed. Next time we will try the hilton property near by as i to to visit my grandkids often

The room was perfect for our family of 5. Breakfast was amazing and had great options with different breakfast options each day. Can’t wait to book here again.

The facilities were neat and clean. People were friendly and helpful. Breakfast was good. Would stay again.

My family and I definitely enjoyed our stay ,specially the breakfast area,rooms are nice,we stayed for 2 nights, at the time of our check in the guy at the front desk was very nice and gave us information about restaurants near the area,im giving a poor review on the staff because we wanted housekeeping service and the girl that was supposed to clean our room never came ,we asked the front desk 2 times and no one cleaned our room ,we got back to our room close to 6pm and nothing was straighten up,our trash cans were full and we needed clean towels,pool area was kind of green and there was no pool towels.

nice overniter

Enjoyed our stay very much staff was very friendly

It was a great stay, we lost power for a little while because of a transformer being hit but it came back up pretty quick, the staff did a great job with the food at breakfast it was very good. Would definitely stay again. The lady at the front desk at night is super sweet and friendly thank you guys.

Last minute stay passing through. Great service and easy check in. Everything was clean and comfortable.

Clean. Breakfast was poor.

Wow, this hotel far exceeded expectations! The rooms were spacious, everything was well lit, clean, and welcoming. The room layout was also uniquely nice

The first two nights (8/1/24-8/2/24) we were unable to sleep until well after midnight due to the herd of elephants above us in room 300 and despite calling management it didn’t stop. Some people are just rude and inconsiderate. The evening of 8/3/24 I stopped at the desk to see if they had hopefully checked out but no - the manager on shift very kindly gave us another room for the evening on the 4th floor. And we were finally able to get a good night sleep. The facilities were all very clean and well maintained and the breakfast was excellent. If I am over in the area again I would definitely stay there again!