Sleep Inn Richmond South

The rooms and carpets need real make over. Carpet was sticky and dirty. Furnitures were broke ripped off. Breakfast is minimal with no eggs or proteins.

Mattress and pillows were very uncomfortable. Mattress needed replaced. It slanted like it was well worn. My back and neck are sore.

Superb

I stay at this hotel often for work. It's 1 of the cheapest in Richmond South. For your money it's what you'd expect. I've never found any bugs there which is a big plus. But there is usually a strong smell of cigarettes. The breakfast is free but there's never much there.

Nothing Everything

El desayuno estaba Pobre la verdad!!

Bad

Filthy, filthy, filthy. Breakfast was horrible and not as advertised. Staff cold and unfriendly.

Nothing Everything

You get what you pay for. The staff was friendly enough, and the rooms were clean as far as I could tell, but the property is not well maintained or kept up. Trash in the parking lot and grass, the back stairs hadn’t been vacuumed in weeks probably, many broken items and pieces of furniture in the rooms (to include the window which my child almost stuck her finger through). It is fine if you need a place to put your head down and get a night of rest. Not exactly the place you want to take your family with small kids to stay for a few days.

Poor

Easy to find Needs good cleaning, at breakfast feet sticking to floor while walking.

Needs good cleaning, at breakfast feet sticking to floor while walking.

Disappointing

Just loved it there I was happy with everything

I was happy with everything

The smell of weed in the hallway walking to my room !!!!!!

The smell of weed in the hallway walking to my room !!!!!!

Pleasant

Good

Bad

Good

Just an overnight stop on a long road trip - served its purpose.

Place clean staff good bring your own in your own lotion and toothpaste besides that everything is fine

Nice and clean No complaints

Nice and clean No complaints

Nothing It was a horrible stay....the room smell liked human death....

It was a horrible stay....the room smell liked human death....

There were only 2 small, flat pillows on each bed. The front desk man said they had no extra pillows. There was a large gap around the doorway that light shown through and loud sounds of people and doors slamming kept us awake throughout the night. The shower was the size of a phone booth. It was tucked into a dark corner of the little bathroom and had no working light. Of the 3 lights over the vanity, only 2 had working lightbulbs. There was no late checkout. A detailed notice of what will cause a person to be expelled from the property was posted on top of the front desk made it feel as if the property was unsafe.

Nothing - it was run down, smelled of stale cigarettes, noisy, and not well kept. Light bulbs burned out in the bath and vanity. Rugs horribly worn. Phone inoperable. Staff are not suitable for hospitality business.

Nothing - it was run down, smelled of stale cigarettes, noisy, and not well kept. Light bulbs burned out in the bath and vanity. Rugs horribly worn. Phone inoperable. Staff are not suitable for hospitality business.

There were only 2 small, flat pillows on each bed. The front desk man said they had no extra pillows. There was a large gap around the doorway that light shown through and loud sounds of people and doors slamming kept us awake throughout the night. The shower was the size of a phone booth. It was tucked into a dark corner of the little bathroom and had no working light. Of the 3 lights over the vanity, only 2 had working lightbulbs. There was no late checkout. A detailed notice of what will cause a person to be expelled from the property was posted on top of the front desk made it feel as if the property was unsafe.

Disappointing

The staff chris is very pleasant The manager was very disrespectful and nasty very distasteful

The staff chris is very pleasant The manager was very disrespectful and nasty very distasteful

Terrible The room are trash I am glad I didn’t have my family

Room is small for a family of three - beds went super comfortable and the small pillows were not pleasing

the bed is always comfortable batter for the waffles, muffins or danishes, cereal something to eat when it says breakfast included, the toilet was broke and leaked I called front desk to ask for someone to come fix it and the guy said we have no one and u can come use the bathroom down stairs , the closet door was broke , the shower was dirty you couldn't see thru the door , the toilet handle was taped on the tank, the ac was barley blowing out air cause the filters was so dirty, the tv was in and out big white lights on the screen , the soap and stuff was leaking on the sick from the bottles, we have never had a complaint all the times we have stayed there and bragged about it , we were even talkn of bringing family down to stay but I cant expose family to that .

Rooms, hallways, lobby all smelled like cigarettes. No extra pillows available. Not helpful front desk staff.

Room wasn't remotely clean - blood on the wall, hair in the shower. Mattress on bed was unacceptable. Seemed like it had been there for 20 years. We didn't even stay the night it was so bad.

Breakfast no meat. Waste of time getting up for

The walls were too thin. I could ear my neighbors snore and cough.

Room was terrible! The furniture has cigarette burns and the cabinets had missing hardware. Smoke detector was hanging from the ceiling, there was also an outlet hanging out of the wall. Hairdryer had melted. The refrigerator had leaked and ruined my leftovers. And the last straw was when I was going to shower and it had grime all over it. I was going to try and at least stay one night. But the thought of them not properly cleaning the room worried I would be sleeping with bed bugs

The old motel feel of the hotel

They refrigerator doesn't work at all they would not switch my room. Also the HEAT does not work, It only blows out cool air.

All of the people above me in the 3rd floor running around and stomping for 2 days straight.

everything

Was ok

The constant noises didn’t stop till 5am

Rooms have no phones and almost every room has water damage and mold

Rooms have no phones and almost every room has water damage and mold

Close to the highway, shops & restaurants! I don’t have anything bad to say about the property

The coffee machine in the lobby produced really good coffee. The room had a weird capsule like shower enclosure. I really wanted a bathtub. The staff at the front desk has terrible customer service skills. I felt like a transaction rather than welcome. The carpet is older than Moses and had a musty odor, especially when we walked in the room. The furniture is in need of replacing. Much of the wood was chipped and the chair in our room looked like a dog had chewed it and was stained. Also, I was hoping for a coffee pot in the room.

Limited selections See above

Looks good from outside and front entrance price was $73, i should have known Cockroach and the room smelled heavily of cigarette and we don't smoke

Broken parts in room(cabinet handle, bathroom vent light) breakfast area was small and lack food options, side door didn't open with key card, didn't have "do not disturb" sign

Broken parts in room(cabinet handle, bathroom vent light) breakfast area was small and lack food options, side door didn't open with key card, didn't have "do not disturb" sign

We get there and there is hair all over the beds, both of them!! There was hair all over the shower. They had a plastic bag covering the smoke detector so very unsafe!! And the TV didn’t work in the room. The guy at the front desk was so high (all you could smell was weed as soon as you walked in the hotel) but he wouldn’t help with the TV at all. Didn’t even try! And gave us sheets for us to make the beds but didn’t have any blankets for us to use. Terrible experience all around! Highly do not recommend this place at all! Motel 6 would be a lot better!!

We get there and there is hair all over the beds, both of them!! There was hair all over the shower. They had a plastic bag covering the smoke detector so very unsafe!! And the TV didn’t work in the room. The guy at the front desk was so high (all you could smell was weed as soon as you walked in the hotel) but he wouldn’t help with the TV at all. Didn’t even try! And gave us sheets for us to make the beds but didn’t have any blankets for us to use. Terrible experience all around! Highly do not recommend this place at all! Motel 6 would be a lot better!!

The photos and marketing for this property were fraudulent. The photos show a hot breakfast but we check in and they only have waffles. That was the main reason we booked this hotel. We are requesting a refund

The photos and marketing for this property were fraudulent. The photos show a hot breakfast but we check in and they only have waffles. That was the main reason we booked this hotel. We are requesting a refund

Checked into the hotel at 7:45 put my luggage in the room left to go to dinner when we got back around 9 PM. The card key would not work at the door so my girlfriend went and had the front desk redo the key we get in the room and there’s people in the room. They double booked the same room put us in that room by accident and took our luggage downstairs then they put us in the correct room in that room was dirty so we had to go to a third room, which was a lot better but it was still not very clean. Hotel needs new mattresses paint job cleaned up better Very unhappy experience.

Checked into the hotel at 7:45 put my luggage in the room left to go to dinner when we got back around 9 PM. The card key would not work at the door so my girlfriend went and had the front desk redo the key we get in the room and there’s people in the room. They double booked the same room put us in that room by accident and took our luggage downstairs then they put us in the correct room in that room was dirty so we had to go to a third room, which was a lot better but it was still not very clean. Hotel needs new mattresses paint job cleaned up better Very unhappy experience.

Not nice at desk. The breakfast was minimal at best. Dirty.

Not nice at desk. The breakfast was minimal at best. Dirty.

So so dirty, smell so badddddd!! The room smell so baddddddd!!

So so dirty, smell so badddddd!! The room smell so baddddddd!!

Not clean as brand standards inside building and room

Not clean as brand standards inside building and room

Room smelled of heavy mold and urine, the tv stand and surrounding wood area was clearly water damaged the wood is splitting like crazy. there are roach present in the facility. the bed frame and mattress was all welted and not stable. smelled of smoke.. bathroom was disgusting toilet and sink brown

Room smelled of heavy mold and urine, the tv stand and surrounding wood area was clearly water damaged the wood is splitting like crazy. there are roach present in the facility. the bed frame and mattress was all welted and not stable. smelled of smoke.. bathroom was disgusting toilet and sink brown

No complaints

No complaints

I was a great stay

I was a great stay

Overall, I’m not sure if this property has been taken over by new management and they’re trying to rehab it. Or if it’s just going downhill. There was some damaged spots on the walls and the trimmings. The air conditioning worked just fine. I would probably not stay here again.

Overall, I’m not sure if this property has been taken over by new management and they’re trying to rehab it. Or if it’s just going downhill. There was some damaged spots on the walls and the trimmings. The air conditioning worked just fine. I would probably not stay here again.

Clean room

Clean room

Only there for a night. No frills place.

Only there for a night. No frills place.

Had bugs

Had bugs

The place was not clean and in a shady neighborhood

The place was not clean and in a shady neighborhood

The air conditioner was old , broken & air smells horrible . The room smells terrible.

The air conditioner was old , broken & air smells horrible . The room smells terrible.

Na

Na

I was very pleased and I will return.

I was very pleased and I will return.

The hotel is getting a bit run down. The floral cleaner/incense smell was very strong in the room, but the hallway smelled like smoke. The room was clean, just old. It wasn’t a terrible stay, but I wouldn’t choose this location again.

The hotel is getting a bit run down. The floral cleaner/incense smell was very strong in the room, but the hallway smelled like smoke. The room was clean, just old. It wasn’t a terrible stay, but I wouldn’t choose this location again.

Don't think I'll be staying there or recommend, the breakfast coffee sucks not too much to choice from the wifi is horrible especially if you have kids that have devices, there's to many rules like no visitors, the price is high on top of that they charge you extra $50 for damages which the rooms already have tier/wear! Not the best hotel!

Don't think I'll be staying there or recommend, the breakfast coffee sucks not too much to choice from the wifi is horrible especially if you have kids that have devices, there's to many rules like no visitors, the price is high on top of that they charge you extra $50 for damages which the rooms already have tier/wear! Not the best hotel!

Mold of every color growing in the bathroom. When we got there both rooms had the heat set to the mid 80s (it was 70 in Richmond, so completely unnecessary), and one of the rooms had a smell.

Mold of every color growing in the bathroom. When we got there both rooms had the heat set to the mid 80s (it was 70 in Richmond, so completely unnecessary), and one of the rooms had a smell.

Terrible place to stay, dirty, broken door, hair dryer pulled off wall, air was loud, TV didnt stay on, had to restart it many many times until we finally gave up. terribly dirty floors.

Terrible place to stay, dirty, broken door, hair dryer pulled off wall, air was loud, TV didnt stay on, had to restart it many many times until we finally gave up. terribly dirty floors.

The room was nice. Bed was hard. No biew besides the burger king drive thru. Room was clean but whatever cleaning product they use was super perfumy and caused an instant headache.

The room was nice. Bed was hard. No biew besides the burger king drive thru. Room was clean but whatever cleaning product they use was super perfumy and caused an instant headache.

They said breakfast include but very limit...

They said breakfast include but very limit...

Decent hotel to stay at . Clean and quiet . Staff was very nice ! Comfortable bed

Decent hotel to stay at . Clean and quiet . Staff was very nice ! Comfortable bed

The bathroom had a stain on the toilet seat. The shower had built up dirt. The bathroom door was horrible. The tv remote didn't work 😐. We were 4 pepole staying and the breakfast area was very limited to the bread items. Only had 2 bagels on a couple slices of bread and muffins. Overall dislike our stay.

The bathroom had a stain on the toilet seat. The shower had built up dirt. The bathroom door was horrible. The tv remote didn't work 😐. We were 4 pepole staying and the breakfast area was very limited to the bread items. Only had 2 bagels on a couple slices of bread and muffins. Overall dislike our stay.

Good place to stay

Good place to stay

Although it was convenient and decently priced, it isn't cleaned very well and the halls/lobby always smells like weed.

Although it was convenient and decently priced, it isn't cleaned very well and the halls/lobby always smells like weed.

Grounds trashy, sticky stains on floor in room, front desk tried to charge extra for service animal and 1 hour early check in. Not at all what is expected for a choice hotels. I am a member. Dog manure all over the grassy areas also. Outside trash cans overflowing. Entire location smells like Indian Sage and musty. Would never stay here again!!!!!

Grounds trashy, sticky stains on floor in room, front desk tried to charge extra for service animal and 1 hour early check in. Not at all what is expected for a choice hotels. I am a member. Dog manure all over the grassy areas also. Outside trash cans overflowing. Entire location smells like Indian Sage and musty. Would never stay here again!!!!!

Very clean room. The bathroom space was bigger than I imagined it would be and very inviting. I would choose that hotel again if needed.

Very clean room. The bathroom space was bigger than I imagined it would be and very inviting. I would choose that hotel again if needed.

😀

😀

Needs renovating badly

Needs renovating badly

It was very clean

It was very clean

The hotel looks nicer online . However, it needs major updating . The furniture in rooms are outdated and so are the lamps . The place needs some renovating asap. It’s good for 1 or 2 nights .

The hotel looks nicer online . However, it needs major updating . The furniture in rooms are outdated and so are the lamps . The place needs some renovating asap. It’s good for 1 or 2 nights .

Price was affordable. General appearance was ok, but closer inspection in room revealed wear and tear. Bed was comfortable. Hvac seemed to preform ok. Shower rod was broken, so shower curtain couldnt close properly.

Price was affordable. General appearance was ok, but closer inspection in room revealed wear and tear. Bed was comfortable. Hvac seemed to preform ok. Shower rod was broken, so shower curtain couldnt close properly.

Coming from a business trip this hotel was perfect very comfortable bedding the hotel seemed pretty clean, the AC worked really fast, the receptionist quickly got me a room, if I had to stay here for a few more days I would say the experience would be comfortable

Coming from a business trip this hotel was perfect very comfortable bedding the hotel seemed pretty clean, the AC worked really fast, the receptionist quickly got me a room, if I had to stay here for a few more days I would say the experience would be comfortable

Very dated . Mildew and things like rusty bathroomlight fixtures are too easy not to replace

Very dated . Mildew and things like rusty bathroomlight fixtures are too easy not to replace

it was convienent

it was convienent

The first night I slept lake a baby, second night, in the next room someone was slapping the door every five or ten minutes none stop, but i did hear somebody calling the attention on him and he stop, so i will said is wasn’t the hotels fault, hotel is good. I like it.

The first night I slept lake a baby, second night, in the next room someone was slapping the door every five or ten minutes none stop, but i did hear somebody calling the attention on him and he stop, so i will said is wasn’t the hotels fault, hotel is good. I like it.

We only stood one night convenient right off the highway and near many places to o eat. Place was clean and room was fine for staying one night!

We only stood one night convenient right off the highway and near many places to o eat. Place was clean and room was fine for staying one night!

I was in town for the Cup Series race at Richmond and wanted to stay somewhere close to the track that wouldn’t break the bank. Good/clean hotel and I’d stay here again.

I was in town for the Cup Series race at Richmond and wanted to stay somewhere close to the track that wouldn’t break the bank. Good/clean hotel and I’d stay here again.

Good service

Good service

The room was super dirty upon arrival. We stayed there one night and we’ll never go back.

The room was super dirty upon arrival. We stayed there one night and we’ll never go back.

Good price

Good price

The door room doesn’t lock closing the door that’s no need card to open, we have use the chain to lock the door.

The door room doesn’t lock closing the door that’s no need card to open, we have use the chain to lock the door.

Good

Good

Condition of the property was so-so. Hallways smelled. Chair in the room looked like they got it from someone who put it out by the road. Whole thing was 2nd rate.

Condition of the property was so-so. Hallways smelled. Chair in the room looked like they got it from someone who put it out by the road. Whole thing was 2nd rate.

Really nice price and rooms were pretty decent.

Really nice price and rooms were pretty decent.

3x new room keys to get working. Hotels.com charged $10 more than direct booking. Hallway smells. Room not very clean. Bloody snot on wall! Hair on sheets.Coffee lukewarm.

3x new room keys to get working. Hotels.com charged $10 more than direct booking. Hallway smells. Room not very clean. Bloody snot on wall! Hair on sheets.Coffee lukewarm.

Room was clean but the toilet was backed up

Room was clean but the toilet was backed up

Property looked & smelled clean. The male that checked us in was beyond rude! But the lady who was on later was great! The breakfast buffet was also very good. Would stay again, perhaps. . Convenient to 95 & 85, very good price

Property looked & smelled clean. The male that checked us in was beyond rude! But the lady who was on later was great! The breakfast buffet was also very good. Would stay again, perhaps. . Convenient to 95 & 85, very good price

First time staying at Sleep Inn and surprised to find out this hotel is well managed in everything that makes us feel comfortable. Very good price too!

First time staying at Sleep Inn and surprised to find out this hotel is well managed in everything that makes us feel comfortable. Very good price too!

One night trip

One night trip

Good

Good

Clean and friendly.

Clean and friendly.

I knew this was a budget hotel but it is in a bad area and since there were people hanging out in cars in back and the back door does not lock I did not feel safe and checked out early but haven’t received any money back

I knew this was a budget hotel but it is in a bad area and since there were people hanging out in cars in back and the back door does not lock I did not feel safe and checked out early but haven’t received any money back

Every employee was extremely rude and couldn’t bother to help in any way. Our room had an overwhelming smell of weed when we walked in. We had to leave the window open for hours. The sink and shower were broken and things weren’t clean.

Every employee was extremely rude and couldn’t bother to help in any way. Our room had an overwhelming smell of weed when we walked in. We had to leave the window open for hours. The sink and shower were broken and things weren’t clean.

We arrived late in evening around 9pm. Staff no where around. We waited 15 mins. Staff arrived was pleasant but grouchy (very tired). Room was musty and in need of renovation. Shower had mold and the water leaked which was very noisy. Challenging to sleep w leaking water. No other rooms available. No surprise w breakfast. Departed at 10 am and front desk person still there not sure of his schedule. Cleaning staff was pleasant.

We arrived late in evening around 9pm. Staff no where around. We waited 15 mins. Staff arrived was pleasant but grouchy (very tired). Room was musty and in need of renovation. Shower had mold and the water leaked which was very noisy. Challenging to sleep w leaking water. No other rooms available. No surprise w breakfast. Departed at 10 am and front desk person still there not sure of his schedule. Cleaning staff was pleasant.

the rooms were clean

the rooms were clean

The sink started gushing water just before 10pm so we called down to the desk for service, waited for a long time before we had to call again. We were given another room but we had to go all the way back down to the front desk to get the keys when the new room was literally across the hall. How embarrassing to have to go down 3 floors in your nightgown…. The next day, we returned to our room and the key wouldn’t work so we had to go back down to the front desk. It turns out the keys deactivate at noon everyday despite the length of your stay so we had to go to the front desk each day for four days to get our keys reactivated…. The next morning, housekeeping knocked on our door at 8:45am just to collect our dirty towels. Upon returning later that afternoon, we found they hadn’t emptied the trash or replaced any linens. Also, the towels they did give us were just placed on the tv stand instead of in the bathroom. Not a single person in this hotel smiled at us, greeted us or even apologized for any of the multiple inconveniences we experienced. Will NEVER stay here again.

The sink started gushing water just before 10pm so we called down to the desk for service, waited for a long time before we had to call again. We were given another room but we had to go all the way back down to the front desk to get the keys when the new room was literally across the hall. How embarrassing to have to go down 3 floors in your nightgown…. The next day, we returned to our room and the key wouldn’t work so we had to go back down to the front desk. It turns out the keys deactivate at noon everyday despite the length of your stay so we had to go to the front desk each day for four days to get our keys reactivated…. The next morning, housekeeping knocked on our door at 8:45am just to collect our dirty towels. Upon returning later that afternoon, we found they hadn’t emptied the trash or replaced any linens. Also, the towels they did give us were just placed on the tv stand instead of in the bathroom. Not a single person in this hotel smiled at us, greeted us or even apologized for any of the multiple inconveniences we experienced. Will NEVER stay here again.

Nice stay

Nice stay

The staff were very noisy early in the morning. Hollering down the aisle to each other while guest were sleeping.

The staff were very noisy early in the morning. Hollering down the aisle to each other while guest were sleeping.

2 stars.

2 stars.

This property required a $50 damage deposit, which should have warned me that things were not good. Room smelled bad, mold on bathroom ceiling, missing one side table, bed very uncomfortable and low, hair on the bathroom floor. Doors banging all night long, people in hallway and outside coming and going. Did not feel safe there. Had little if any rest. Did not use shower as bathroom was dirty. Would not recommend to stay there. Area very sparsely occupied with other businesses. The one next door was closed. Not favorable area, won't use Sleep Inn again.

This property required a $50 damage deposit, which should have warned me that things were not good. Room smelled bad, mold on bathroom ceiling, missing one side table, bed very uncomfortable and low, hair on the bathroom floor. Doors banging all night long, people in hallway and outside coming and going. Did not feel safe there. Had little if any rest. Did not use shower as bathroom was dirty. Would not recommend to stay there. Area very sparsely occupied with other businesses. The one next door was closed. Not favorable area, won't use Sleep Inn again.

People outside in cars drinking and smoking pot

People outside in cars drinking and smoking pot

Everything was great except for an employee that spoke to us very rudely during breakfast

Everything was great except for an employee that spoke to us very rudely during breakfast

The second time we stayed, the light switch was broken, pieces of the ac vent were knocked off and parts of the bottom wall were falling off in the bathroom. Our door was the worst! We couldn't get it to open with the key unless we ran it through quickly about 10 times. Breakfast was closed before we came down at 8:30am. It was incredibly noisy this second night as well.

The second time we stayed, the light switch was broken, pieces of the ac vent were knocked off and parts of the bottom wall were falling off in the bathroom. Our door was the worst! We couldn't get it to open with the key unless we ran it through quickly about 10 times. Breakfast was closed before we came down at 8:30am. It was incredibly noisy this second night as well.

Beds weren't what we expected. Very uncomfortable

Beds weren't what we expected. Very uncomfortable

When i needed to switch locations they wouldnt let me and they refused to give me my money back. All they care about is money.

When i needed to switch locations they wouldnt let me and they refused to give me my money back. All they care about is money.

Had to switch rooms because the toilet didn't work. Then had to change keycards FIVE times because the first four cards stopped working. This tiny housekeeping woman will tell you that you can't bring breakfast food to your room, then during the last 5 minutes of breakfast, everybody grabs what they can and goes back to their room with their food. Housekeeping also burst into our room the day before we were set to check out to tell us it was past check out time.

Had to switch rooms because the toilet didn't work. Then had to change keycards FIVE times because the first four cards stopped working. This tiny housekeeping woman will tell you that you can't bring breakfast food to your room, then during the last 5 minutes of breakfast, everybody grabs what they can and goes back to their room with their food. Housekeeping also burst into our room the day before we were set to check out to tell us it was past check out time.

I had a quick getaway for 2 nights. It was a decent room and clean. My microwave didn’t work but the staff allowed me to use the one in the breakfast area. Overall not bad for the price. The staff was friendly and although I don’t really know the area we felt safe.

I had a quick getaway for 2 nights. It was a decent room and clean. My microwave didn’t work but the staff allowed me to use the one in the breakfast area. Overall not bad for the price. The staff was friendly and although I don’t really know the area we felt safe.

Room was fine. Whole property had an unpleasant odor. Price was right, but still a terrible hotel

Room was fine. Whole property had an unpleasant odor. Price was right, but still a terrible hotel

Nice staff, but room really needs repairs and updating. Stained chairs, broken light and shower door.

Nice staff, but room really needs repairs and updating. Stained chairs, broken light and shower door.

The needs improvement: Smelled old so my travel air freshener came in handy. The first room I got had a bathroom light that didn’t turn off, part of the door latch was missing to close from the inside so traveling alone was concerning & several parts of the particle board furniture was broken & exposed. I didn’t want to be liable so they switched me to the room next door. I was located right to next to the first floor exit so the door slamming all night kept me up & made my dog bark each time. I didn’t sleep much. Too tired to change rooms again. The next night there was no issue with that. I had issues with my key cards not working a few times during my stay. That has happened at other places but this was more than most. It’s an industrial area close to Chester so I wouldn’t want to stay here alone again. I did ask for an early check in & they did offer it but there’s a fee. There was also another fee for having my dog there each night. I wish that was stated on the booking site. With the extras I paid, I would have just gotten a more comfortable nicer hotel elsewhere. Great if you don’t care about that last stuff but for me it suffices for what I needed.

The needs improvement: Smelled old so my travel air freshener came in handy. The first room I got had a bathroom light that didn’t turn off, part of the door latch was missing to close from the inside so traveling alone was concerning & several parts of the particle board furniture was broken & exposed. I didn’t want to be liable so they switched me to the room next door. I was located right to next to the first floor exit so the door slamming all night kept me up & made my dog bark each time. I didn’t sleep much. Too tired to change rooms again. The next night there was no issue with that. I had issues with my key cards not working a few times during my stay. That has happened at other places but this was more than most. It’s an industrial area close to Chester so I wouldn’t want to stay here alone again. I did ask for an early check in & they did offer it but there’s a fee. There was also another fee for having my dog there each night. I wish that was stated on the booking site. With the extras I paid, I would have just gotten a more comfortable nicer hotel elsewhere. Great if you don’t care about that last stuff but for me it suffices for what I needed.

It’s older needs a lot of renovation.no coffee at breakfast no tea other then camomile

It’s older needs a lot of renovation.no coffee at breakfast no tea other then camomile

I got what a paid for. it was an inexpensive room to sleep in. Their was a smell of mildew in my room, I saw other reviews that said this while research, so i was not shocked. Not a place for a picky traveler but it served my purpose

I got what a paid for. it was an inexpensive room to sleep in. Their was a smell of mildew in my room, I saw other reviews that said this while research, so i was not shocked. Not a place for a picky traveler but it served my purpose

I kept hearing a noise throughout the night and one of the light's wasn't working

I kept hearing a noise throughout the night and one of the light's wasn't working

Our beds were horrible .moms was broken and mine was really uncomfortable they need to be replaced until they are don’t stay in 101

Our beds were horrible .moms was broken and mine was really uncomfortable they need to be replaced until they are don’t stay in 101

Love breakfast there!!!

Love breakfast there!!!

It is always a crap shoot traveling with large dogs and finding a place to stay last minute along I-95. This hotel still has carpets on the floor and just didn’t “feel” clean. Bed sheets had some stains and the shower had mold inside on the joints of the shower wall units.

It is always a crap shoot traveling with large dogs and finding a place to stay last minute along I-95. This hotel still has carpets on the floor and just didn’t “feel” clean. Bed sheets had some stains and the shower had mold inside on the joints of the shower wall units.

Overall Good Experience. Very convenient to I-95.

Overall Good Experience. Very convenient to I-95.

The staff was not pleasant AT ALL. At check in I was charged an extra $20 for early check in (1 hour), the room was outdated. The night staff was rude & unpleasant when they were advised of an issue we had with 1 of our rooms. I would never refer anyone to this establishment.

The staff was not pleasant AT ALL. At check in I was charged an extra $20 for early check in (1 hour), the room was outdated. The night staff was rude & unpleasant when they were advised of an issue we had with 1 of our rooms. I would never refer anyone to this establishment.

Front desk staff was polite and friendly.

Front desk staff was polite and friendly.

My room had a strong smell of cigarette and they couldn’t change the room.

My room had a strong smell of cigarette and they couldn’t change the room.

My only complaint was the quality of the breakfast. Otherwise is nice hotel and I would go back.

My only complaint was the quality of the breakfast. Otherwise is nice hotel and I would go back.

Great 👍

Great 👍

It was absolutely filthy. Blood stains and room wasn't cleaned esp in bathroom area. No iron in room.

It was absolutely filthy. Blood stains and room wasn't cleaned esp in bathroom area. No iron in room.

Property is adequate. Staff was considerate.

Property is adequate. Staff was considerate.

Black mold in the bathroom

Black mold in the bathroom

The a/c filter needs cleaning. The staff thinks they are a 5 star hotel. It is maybe a 2 star. Very dissapointed!!

The a/c filter needs cleaning. The staff thinks they are a 5 star hotel. It is maybe a 2 star. Very dissapointed!!

The woman checking us in was pleasant even after I expressed my unhappiness w/ the smell in the room (#101) that damn near knocked me off my feet as soon as I opened the door. The smell was a cross between food, dampness, and body odor- nauseating to say the least. The woman spoke w/ two gentlemen who came from the back office about needing another room for me. One of the men came to me saying there was one other double room available but the carpet closest to the air conditioner was wet but he’d show it to me just in case I wanted it. I literally had to ask him to repeat himself because I couldn’t believe what came out of his mouth was an offer to sleep in a room w/ a wet carpet. I opted to leave and asked that my reservation be canceled and refunded immediately. The owners clearly don’t care about the conditions of the rooms and ought to be ashamed of themselves for allowing guests to book rooms kept in such poor condition.

The woman checking us in was pleasant even after I expressed my unhappiness w/ the smell in the room (#101) that damn near knocked me off my feet as soon as I opened the door. The smell was a cross between food, dampness, and body odor- nauseating to say the least. The woman spoke w/ two gentlemen who came from the back office about needing another room for me. One of the men came to me saying there was one other double room available but the carpet closest to the air conditioner was wet but he’d show it to me just in case I wanted it. I literally had to ask him to repeat himself because I couldn’t believe what came out of his mouth was an offer to sleep in a room w/ a wet carpet. I opted to leave and asked that my reservation be canceled and refunded immediately. The owners clearly don’t care about the conditions of the rooms and ought to be ashamed of themselves for allowing guests to book rooms kept in such poor condition.

Great customer service, nice clean room, shower water was so relaxing, bed comfortable. Love everything!

Great customer service, nice clean room, shower water was so relaxing, bed comfortable. Love everything!

needs maintence

needs maintence

Filthy. Pictures dont reflect the neglect of this place. This place really could use some TLC. Make up on the lamp shades, hole in the wall surrounded by some old spill, curtains nasty, windows havent been cleaned... The bathroom was just yuck. We stayed for about an hour before I found better suited accommodations.

Filthy. Pictures dont reflect the neglect of this place. This place really could use some TLC. Make up on the lamp shades, hole in the wall surrounded by some old spill, curtains nasty, windows havent been cleaned... The bathroom was just yuck. We stayed for about an hour before I found better suited accommodations.

It was nice and peaceful

It was nice and peaceful

The room was decent, but the small fridge and the windows were a little dirty. Overall a pleasant stay even though I was there for a few short hours.

Comfortable beds, it was very clean and the breakfast was descent

Overall, the hotel was fine for the price (nothing fancy but the room was clean and in good working order), but I was told that if I come back, I must pay the "Security Deposit." I can assure you that I will not return to this hotel for that very reason!!!!

Customer service and cleanliness

Super happy with the quality for the price. However the mattress was uncomfortable and breakfast was underwhelming. Besides that I loved my stay

It was a small, quaint hotel. The room was clean and comfortable. I liked that there was an enclosed shower with a door, which keeps the floor from getting wet. The overall appearance of the place was rather worn, especially the carpets in the hall. Also, the furniture was chipped. It could really use some sprucing up, but it was nicely decorated and clean. I would recommend it overall.

Fine to stay for a quick stop while traveling. Place needed some upgrading but it’s fine

Missing wall photos, needed vacuuming, missing light bulbs, furniture chipping away.

When you check in you are informed you must give a 50.00 deposit. Nothing is said about this till check in.

Somebody had a room near me & their dog was barking like it had lost it mind. Couldn't rest good when i first arrive. Had to call front desk. Eventually Crazy dog stop.

Very accessible from 95.