Econo Lodge Richmond North
About Econo Lodge Richmond North
The Econo Lodge Richmond North hotel is ideally located off Interstate 95. This Richmond VA hotel is minutes from the downtown area and attractions like Kings Dominion theme park, Richmond Coliseum, the Richmond International Raceway and the University of Richmond. The Richmond International Airport is only 16 miles away. Additional points of interest include: Richmond Raceway Complex multi-purpose facility, home of the State Fair of Virginia, Virginia State Capitol, Science Museum of Virginia and Virginia Union University. There are a wide variety of restaurants, cocktail lounges and specialty shops located in the surrounding area. This hotel offers free local calls and ample free parking. Business travelers will appreciate free wireless high-speed Internet access in all rooms, access to fax services and competitive corporate rates. All spacious guest rooms feature irons, ironing boards and cable television. In addition to standard amenities, some rooms have microwaves and refrigerators. Nonsmoking and handicap accessible rooms are available. The hotel also provides video cassette players for a small fee.
Amenities
- 24-hour front desk
- Bar / lounge
- In-room refrigerator
- In-room microwave
- Pool
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews indicate a mix of positive and negative experiences. Guests generally appreciate the convenient location and friendly staff, but express dissatisfaction with cleanliness, maintenance, and false advertising of amenities.
- Convenient location
- Friendly staff
- Poor cleanliness
- False advertising of amenities
- 1/5
The room smelled of smoke, the towels were worn and dirty looking,the pillows and bed linen were the same way.You really need a Bio hazard suite to sleep there;The bathroom was super disgusting stains in the tub,the toilet leaked and it wasn't mounted properly.By the looks of it the staff lives there............AVOID THIS PLACE!!!!!
- 2/5
Disappointing
- 5/5
Very friendly staff
- 3/5
Pleasant
- 3/5
It’s okay for only one night
- 1.5/5
Poor
- 1/5
The room was not clean, there was hair in the sink and flicks of toothpaste on the mirror. The bathroom tub/shower was so bad we didn't feel comfortable showering in it. The toilet paper roll had 8 squares of toilet paper on it and we had to put the new roll on ourselves. The back of the bathroom door was coming apart and there were dust bunnies in every corner. I was happy we only had to be there 9 hours!
- 4/5
Everything was clean
- 1.5/5
The location from the highway. The bed was hard, pillows too thin, and the towels and washcloths dirty or dingy.
- 1.5/5
The location from the highway. The bed was hard, pillows too thin, and the towels and washcloths dirty or dingy.
- 3/5
Bathroom tub. The whole bathroom need Renovating.
- 3/5
The size of the room Bathroom tub. The whole bathroom need Renovating.
- 0.5/5
Not as decribed. Not clean. Toilet dirty.
- 3.5/5
Good
- 4/5
Due to the recent storm, the parking lot had frozen ice at least 3 inches thick. The manager said it couldn’t be cleared and it was treacherous.
- 3/5
Just good
- 3/5
Just good
- 2/5
Bathroom towels were well-used, thin, and dingy.
- 2/5
Bathroom towels were well-used, thin, and dingy.
- 3.5/5
Doors were not inside. Outside easily accessible. Room smelled good. Spacious. Bathroom door was a lil banged up. & The couch needed a cleaning.
- 3.5/5
Doors were not inside. Outside easily accessible. Room smelled good. Spacious. Bathroom door was a lil banged up. & The couch needed a cleaning.
- 5/5
Cleanliness Nothing wrong would and am staying again
- 5/5
Cleanliness Nothing wrong would and am staying again
- 3/5
Staff was nice It's right on the corner near a traffic light. Heard cars driving all night
- 3/5
It's right on the corner near a traffic light. Heard cars driving all night
- 0.5/5
Tub was black nothing compared to the pictures online. security lock was broken
- 5/5
Exceptional
- 4/5
Very good
- 2/5
No continental bfast, no coffee pot in room.
- 2/5
No continental bfast, no coffee pot in room.
- 1/5
The room was hot when we checked in,then air conditioning was so loud we couldn’t sleep we had to turn it off and it was terrible
- 1/5
The room was hot when we checked in,then air conditioning was so loud we couldn’t sleep we had to turn it off and it was terrible
- 2/5
Won’t stay at an econo lodge again.
- 2/5
Won’t stay at an econo lodge again.
- 3.5/5
No.
- 5/5
Great
- 5/5
Great
- 4/5
It was fair
- 4/5
It was fair
- 5/5
nothing
- 3/5
Kinda run down but still decently sanitary 6/10
- 3/5
Kinda run down but still decently sanitary 6/10
- 4/5
Surprisingly clean and comfortable.
- 4/5
Surprisingly clean and comfortable.
- 3/5
Heat was not working properly.
- 3/5
Heat was not working properly.
- 5/5
Checking was quick, been driving all day and night. So the quick check in was really a plus, cause i was about to fall like a log.
- 5/5
Checking was quick, been driving all day and night. So the quick check in was really a plus, cause i was about to fall like a log.
- 0.5/5
“My experience at this Econo Lodge was extremely disappointing. Upon check-in, I was given a room with no functioning lock on the door, which was completely unacceptable. When I requested to switch rooms, the new room was no better – the TV didn’t work, and the towels provided were a discolored, dingy brown, far from what I expected in terms of cleanliness. To top it off, the next morning, the staff banged on my door loudly and aggressively for checkout, making the experience feel unprofessional and downright unpleasant. I would not recommend staying here.”
- 4/5
They could provide towels that are not too old.
- 4/5
They could provide towels that are not too old.
- 5/5
I was driving from NJ to FL and the traffic was horrible so I stopped at this hotel. I thank the gentleman that checked me in and my room is really lovely and clean.
- 5/5
I was driving from NJ to FL and the traffic was horrible so I stopped at this hotel. I thank the gentleman that checked me in and my room is really lovely and clean.
- 2.5/5
bath towels were rough as 40 grit sandpaper
- 2/5
All the towels they gave me were dirty looking ,rust was in tub ,not friendly
- 4/5
This hotel is in walking distance to restaurants.
- 4/5
This hotel is in walking distance to restaurants.
- 3.5/5
There was a loud noise throughout the night. Kind of annoying.
- 3/5
Price
- 3/5
Price
- 1.5/5
Smoking room Customer service, the change in pricing once I arrived, the availability of rooms
- 4/5
For the price the place was nice the area is not the best
- 4/5
For the price the place was nice the area is not the best
- 4/5
Towels were old and worn.
- 4/5
Towels were old and worn.
- 3/5
It was a rather old property. The bathrooms have old stains on the walls and did not look clean. Towels are thin and only provided 2 of them. There is a Waffle House across the street so that was convenient for breakfast. It was ok for one night but I wouldn’t want to stay any longer than that.
- 3/5
It was a rather old property. The bathrooms have old stains on the walls and did not look clean. Towels are thin and only provided 2 of them. There is a Waffle House across the street so that was convenient for breakfast. It was ok for one night but I wouldn’t want to stay any longer than that.
- 1/5
I had filtered my choices to include free breakfast but found out they did not offer free breakfast when we got there. Check-in is not inside - it's a window open to all weather.
- 3.5/5
N/A
- 0.5/5
I never got my money back he told me If i didn’t have 25 dollars I couldn’t get my room I paid for that’s crazy I want my money back now
- 4/5
I th
- 4/5
I th
- 3.5/5
Sketchy neighborhood
- 3/5
Needs big spraying
- 3/5
Needs big spraying
- 1/5
The room was disgusting, holes in the walls, floor rotting, in order to lay down i wiped everything down with bleach wipes. The iffice chair was broken, and it was not good thankful it was one night. I will not return. Go at your own risk!
- 1/5
The room was disgusting, holes in the walls, floor rotting, in order to lay down i wiped everything down with bleach wipes. The iffice chair was broken, and it was not good thankful it was one night. I will not return. Go at your own risk!
- 4/5
Okay but dated. Fairly clean. Average pillows. Good A/C. Only had 1 half roll of toilet paper. Thankfully didn't need more. ;) It is what is. Staff was very nice.
- 4/5
Okay but dated. Fairly clean. Average pillows. Good A/C. Only had 1 half roll of toilet paper. Thankfully didn't need more. ;) It is what is. Staff was very nice.
- 3/5
Very seedy part of town...also hasn't been updated in many years
- 3/5
Very seedy part of town...also hasn't been updated in many years
- 1/5
The front door had big air gaps. There were dead cockroachs everywhere. You could feel the springs in the bed. The bathroom door got shut and couldn't open it.
- 1/5
The front door had big air gaps. There were dead cockroachs everywhere. You could feel the springs in the bed. The bathroom door got shut and couldn't open it.
- 1/5
My daughter was traveling alone and tried to check in at 10:30 PM. The property couldn't find her reservation and told her they were completely booked. Not sure if it was hotels.com fault or the property but they were not sympathetic and did absolutely nothing to help her. They sent a young woman out to her car to deal with it herself Very unsympathetic and unprofessional.
- 1/5
My daughter was traveling alone and tried to check in at 10:30 PM. The property couldn't find her reservation and told her they were completely booked. Not sure if it was hotels.com fault or the property but they were not sympathetic and did absolutely nothing to help her. They sent a young woman out to her car to deal with it herself Very unsympathetic and unprofessional.
- 3/5
The room was really dirty, dust everywhere, hair in the bathroom and toilet was filthy.
- 3/5
The room was really dirty, dust everywhere, hair in the bathroom and toilet was filthy.
- 2/5
The room was not clean and had a horrible smell
- 2/5
The room was not clean and had a horrible smell
- 1/5
When I tried checking into my room, they couldn’t find my reservation even though I had a confirmation number. So I had to pay for a new room. I Should’ve known at that moment to go elsewhere. The room was dirty. Towels in the bathroom were stained and shower curtain looked like it had black mold on it. Also had a broken towel rod just chilling on the counter. I also asked the front desk to borrow scissors and they told me they didn’t have any but I could see them in the pencil holder.
- 1/5
When I tried checking into my room, they couldn’t find my reservation even though I had a confirmation number. So I had to pay for a new room. I Should’ve known at that moment to go elsewhere. The room was dirty. Towels in the bathroom were stained and shower curtain looked like it had black mold on it. Also had a broken towel rod just chilling on the counter. I also asked the front desk to borrow scissors and they told me they didn’t have any but I could see them in the pencil holder.
- 3/5
It was a quiet, safe, adequate, convenient location for our purposes. We were there for a wedding in Downtown Richmond and this hotel was 7 miles away and a lot less expensive. I didn't like that there was NOT a coffee maker in our room or shampoo and conditioner, even though I brought my own. The bedding and and surface areas were clean but the caulking in tub had mildew and the baseboards were dirty. I don't expect perfection but at least for the place to be cleaner than my home, since no one is living there. I will not stay here again.
- 3/5
It was a quiet, safe, adequate, convenient location for our purposes. We were there for a wedding in Downtown Richmond and this hotel was 7 miles away and a lot less expensive. I didn't like that there was NOT a coffee maker in our room or shampoo and conditioner, even though I brought my own. The bedding and and surface areas were clean but the caulking in tub had mildew and the baseboards were dirty. I don't expect perfection but at least for the place to be cleaner than my home, since no one is living there. I will not stay here again.
- 2/5
Door handle was broke and came off!! Said there was breakfast but there wasn’t!! Probably won’t stay here again!!
- 2/5
Door handle was broke and came off!! Said there was breakfast but there wasn’t!! Probably won’t stay here again!!
- 3/5
There was no hot water at the sink, and the heater made a loud noise the entire time you had it on.
- 3/5
There was no hot water at the sink, and the heater made a loud noise the entire time you had it on.
- 2/5
We didn't really expect too much for a 2 star hotel, BUT it was gross. Hair on the sheets, dust on the end tables, medicine (pill) on the floor, mirror was not cleaned, toilet seat slides, shower had hair in it and the curtain was moldy. To top it off, you never go into the office. You use a drivethru window to check in and a dropbox to check out.
- 2/5
We didn't really expect too much for a 2 star hotel, BUT it was gross. Hair on the sheets, dust on the end tables, medicine (pill) on the floor, mirror was not cleaned, toilet seat slides, shower had hair in it and the curtain was moldy. To top it off, you never go into the office. You use a drivethru window to check in and a dropbox to check out.
- 1/5
Will not be going there ever again
- 1/5
Will not be going there ever again
- 4/5
The vehicles driving by are very audible from my room. Otherwise everything is satisfactory.
- 4/5
The vehicles driving by are very audible from my room. Otherwise everything is satisfactory.
- 1/5
Rooms were outdated and dirty. Not a good part of town. My son has asthma and although the rooms say “nonsmoking” the entire room reeked of cigarettes. Bed bugs. I paid for 2 nights and left after being in the room for 20 minutes. It was so bad I decided to leave and just lose out on the money to go somewhere nicer so I didn’t even stay one.
- 1/5
Rooms were outdated and dirty. Not a good part of town. My son has asthma and although the rooms say “nonsmoking” the entire room reeked of cigarettes. Bed bugs. I paid for 2 nights and left after being in the room for 20 minutes. It was so bad I decided to leave and just lose out on the money to go somewhere nicer so I didn’t even stay one.
- 2/5
This was a disappointing place to stay. Shower head did not work well, fridge was broken , microwave and alarm clock as well. The room was not throughout clean and it was smelly. We asked for a non smoking room, but someone had smoked there before as they left a cigarette butt. Front desk was useless and they did not do anything to accommodate us to a different place. And finally the internet service was useless as well.
- 2/5
This was a disappointing place to stay. Shower head did not work well, fridge was broken , microwave and alarm clock as well. The room was not throughout clean and it was smelly. We asked for a non smoking room, but someone had smoked there before as they left a cigarette butt. Front desk was useless and they did not do anything to accommodate us to a different place. And finally the internet service was useless as well.
- 5/5
When I was booking online, I still had some concerns about it, as some of the reviews are not that friendly. Actually, I was here, I am quite satisfied with it. Everything is very nice, it's clean, quiet and convenient. there are many restaurants nearby and it is very close to I95.
- 5/5
When I was booking online, I still had some concerns about it, as some of the reviews are not that friendly. Actually, I was here, I am quite satisfied with it. Everything is very nice, it's clean, quiet and convenient. there are many restaurants nearby and it is very close to I95.
- 1/5
Not able to be canceled after I made a mistake on booking weeks in advance. Thanks for just taking my money.
- 1/5
Not able to be canceled after I made a mistake on booking weeks in advance. Thanks for just taking my money.
- 1/5
Arrived at check in time, room not ready. waited 30 minutes, still not ready. finally got in and it was nasty. burn holes in blankets, no towels, soap nothing!!!! Then housekeeping made racial slurs towards me. staff was zero help and did not even care. The staff was so loud and ugly that 4 others checked out due to this incident. These rooms are never deep cleaned... absolutely disgusting.
- 1/5
Arrived at check in time, room not ready. waited 30 minutes, still not ready. finally got in and it was nasty. burn holes in blankets, no towels, soap nothing!!!! Then housekeeping made racial slurs towards me. staff was zero help and did not even care. The staff was so loud and ugly that 4 others checked out due to this incident. These rooms are never deep cleaned... absolutely disgusting.
- 4/5
Good for a one night stay, definitely gets the job done at an affordable price. Room could use a little updating.
- 4/5
Good for a one night stay, definitely gets the job done at an affordable price. Room could use a little updating.
- 1/5
This Econo Lodge was absolutely thilthy. We were booked for 2 nights. If it weren't for the fact that we checked in at 11:00 pm on the first night and had no where to go we would have cancelled both nights. The front desk did say they would initiate a refund for the 2nd night, but someone needs to look into them using the Econo Lodge name. This is not like an Econo Lodge.
- 1/5
This Econo Lodge was absolutely thilthy. We were booked for 2 nights. If it weren't for the fact that we checked in at 11:00 pm on the first night and had no where to go we would have cancelled both nights. The front desk did say they would initiate a refund for the 2nd night, but someone needs to look into them using the Econo Lodge name. This is not like an Econo Lodge.
- 5/5
Good location
- 5/5
Good location
- 3/5
Check-in was done at an outside window with manager behind a "bank like" protected shield and the lobby door was locked. The floor was sticky and dirty and our sheets were still damp from washing. Hotel information indicated a continental breakfast would be served in the lobby but when I tried the door it was locked and then they told me to go to the Waffle House across the street.
- 3/5
Check-in was done at an outside window with manager behind a "bank like" protected shield and the lobby door was locked. The floor was sticky and dirty and our sheets were still damp from washing. Hotel information indicated a continental breakfast would be served in the lobby but when I tried the door it was locked and then they told me to go to the Waffle House across the street.
- 3/5
There was no breakfast at all for the price I paid.
- 3/5
There was no breakfast at all for the price I paid.
- 1/5
It smelled like mold. The room had not been clean. Dirt was all over the floors inside the dresser. The ac was extremely loud and dirty. When asked to move to another room non were available and it was no refund. Couldn’t take the smell so had to leave and stay somewhere else.
- 1/5
It smelled like mold. The room had not been clean. Dirt was all over the floors inside the dresser. The ac was extremely loud and dirty. When asked to move to another room non were available and it was no refund. Couldn’t take the smell so had to leave and stay somewhere else.
- 1/5
Bed was gross, shower even more disgusting, reserved a non smoking, but definitely was in a smoking and no breakfast as stated on the site. Not going to stay there again.
- 1/5
Bed was gross, shower even more disgusting, reserved a non smoking, but definitely was in a smoking and no breakfast as stated on the site. Not going to stay there again.
- 1/5
The place was absolutely filthy in a seedy part of town.
- 1/5
The place was absolutely filthy in a seedy part of town.
- 1/5
Good location poor staff service. The price was ridiculous for bad service.no toilet paper. Floor dirty. No cups.
- 1/5
Good location poor staff service. The price was ridiculous for bad service.no toilet paper. Floor dirty. No cups.
- 2/5
The smoke detector was missing. The wood floors hadn’t been mopped in ages. Just an hour of walking around in socks and our socks were filthy. Several of the towels had stains and/or holes in them. Had to clean the tub again. The key to the room stopped working some time in the morning looong before check out. I guess you get what you pay for.
- 2/5
The smoke detector was missing. The wood floors hadn’t been mopped in ages. Just an hour of walking around in socks and our socks were filthy. Several of the towels had stains and/or holes in them. Had to clean the tub again. The key to the room stopped working some time in the morning looong before check out. I guess you get what you pay for.
- 4/5
The hotel was in a area convenient to stay close by during Covid-19 so we did not have to be out in public no more than we had to the staff was very nice and the room was comfortable for our stay
- 4/5
The hotel was in a area convenient to stay close by during Covid-19 so we did not have to be out in public no more than we had to the staff was very nice and the room was comfortable for our stay
- 5/5
Very clean room. Staff was friendly and accessible. It's not a 5-star hotel but, very acceptable for anybody looking for a one or two nights stay. Has plenty of places to eat around it along with a Food Lion in the shopping center behind it and a Walmart just down the street so many conveniences while you are there. Highly recommend this for anybody traveling through that area.
- 5/5
Very clean room. Staff was friendly and accessible. It's not a 5-star hotel but, very acceptable for anybody looking for a one or two nights stay. Has plenty of places to eat around it along with a Food Lion in the shopping center behind it and a Walmart just down the street so many conveniences while you are there. Highly recommend this for anybody traveling through that area.
- 5/5
The gentleman who checked us in was very pleasant and helpful. Recommended local restaurants for dinner. This was just an overnight stay from a long drive. We pulled in at 5 pm after driving 9 hours.
- 5/5
The gentleman who checked us in was very pleasant and helpful. Recommended local restaurants for dinner. This was just an overnight stay from a long drive. We pulled in at 5 pm after driving 9 hours.
- 1/5
Property did provide a "cheap" overnight stay...the "non-smoking" rooms still smelled of smoke that had been sprayed over. Then my family woke up in the morning early to get ready to leave and the place had NO WATER..so no bathroom, shower ect. I contacted Expedia twice to try and get a refund and they kept claiming they could not get a hold of the property manager..I spent over an hour with customer service both times.
- 1/5
Property did provide a "cheap" overnight stay...the "non-smoking" rooms still smelled of smoke that had been sprayed over. Then my family woke up in the morning early to get ready to leave and the place had NO WATER..so no bathroom, shower ect. I contacted Expedia twice to try and get a refund and they kept claiming they could not get a hold of the property manager..I spent over an hour with customer service both times.
- 5/5
Peaceful, relaxing and quiet
- 5/5
Peaceful, relaxing and quiet
- 2/5
Floors were filthy with crackers still on the floor. Feet were filthy after getting out the shower. Booked a non smoker gave me a smokers room that had a stench of burnt metal. Had to settle being I had two kids with me and it was midnight didn't want to keep searching for different hotels to stay at threat time of night.
- 2/5
Floors were filthy with crackers still on the floor. Feet were filthy after getting out the shower. Booked a non smoker gave me a smokers room that had a stench of burnt metal. Had to settle being I had two kids with me and it was midnight didn't want to keep searching for different hotels to stay at threat time of night.
- 5/5
Love it quite and laid back
- 5/5
Love it quite and laid back
- 2/5
The comforters had like 10 cigarette burns in them. The room was solidly on the low end of quality. And the shower didnt work which was a real down to the stay. The toilet could barely flush a piece of toilet paper and deff not a number two.
- 2/5
The comforters had like 10 cigarette burns in them. The room was solidly on the low end of quality. And the shower didnt work which was a real down to the stay. The toilet could barely flush a piece of toilet paper and deff not a number two.
- 5/5
Good stay
- 5/5
Good stay
- 3/5
The add lied, there was no breakfast. But it was clean
- 3/5
The add lied, there was no breakfast. But it was clean
- 4/5
Check in was great, room was great, but we were supposed to get free breakfast, and we didn’t. Just coffee and toast
- 4/5
Check in was great, room was great, but we were supposed to get free breakfast, and we didn’t. Just coffee and toast
- 4/5
Room was clean but i had to use air freshener. Complimentary breakfast is ok. Coffee could be better.
- 4/5
Room was clean but i had to use air freshener. Complimentary breakfast is ok. Coffee could be better.
- 4/5
No real complaints. Toilet pressure was a little too low for my liking.
- 4/5
No real complaints. Toilet pressure was a little too low for my liking.
- 2/5
2. The 2nd floor room had a damaged door lock, it took two trips to change out the lock. 3. The breakfast was non-existent, they only had coffee and one lonely breakfast bun.
- 2/5
2. The 2nd floor room had a damaged door lock, it took two trips to change out the lock. 3. The breakfast was non-existent, they only had coffee and one lonely breakfast bun.
- 3/5
00 noisy . Area creepy. Fighting at 3;32 amDid not sleep well
- 3/5
00 noisy . Area creepy. Fighting at 3;32 amDid not sleep well
- 4/5
Right next to Waffle House 😋
- 4/5
Right next to Waffle House 😋
- 4/5
The phone on my room worked but I couldn't hear anyone on it because the volume was set so low and I couldn't get it to go higher. Everything else was quite nice.
- 4/5
The phone on my room worked but I couldn't hear anyone on it because the volume was set so low and I couldn't get it to go higher. Everything else was quite nice.
- 5/5
This was probably the best econolodge I have stayed at, comfy bed and pillows
- 5/5
This was probably the best econolodge I have stayed at, comfy bed and pillows
- 5/5
Room was clean. There was water on the floor when I checked in because the refrigerator was unplugged, but the manager came and mopped it up himself. No other issues. Great place to stay!
- 5/5
Room was clean. There was water on the floor when I checked in because the refrigerator was unplugged, but the manager came and mopped it up himself. No other issues. Great place to stay!
- 1/5
Ac didnt work. Not clean. Free breakfast was toast and coffee
- 1/5
Ac didnt work. Not clean. Free breakfast was toast and coffee
- 1/5
No wifi was available, smoke room smelled like Philp Morris when other hotel smoke room dont smell. Bed was so uncomfortable. Cheap matress. When i complained i got put out!
- 1/5
No wifi was available, smoke room smelled like Philp Morris when other hotel smoke room dont smell. Bed was so uncomfortable. Cheap matress. When i complained i got put out!
- 4/5
My fridge was full of spiders
- 4/5
My fridge was full of spiders
- 2/5
The site said it has a full breakfasts and it dont it only had a little juice and Mini cinnamon rolls which was hard and toast
- 2/5
The site said it has a full breakfasts and it dont it only had a little juice and Mini cinnamon rolls which was hard and toast
- 4/5
Quick check-in, even though we arrived very late. Clean room, bed and bathroom. Some updates, but some needed. Would stay again.
- 4/5
Quick check-in, even though we arrived very late. Clean room, bed and bathroom. Some updates, but some needed. Would stay again.
- 2/5
Like none dislikes stains on bedspread and towels very dingy all in all a very bad pick
- 2/5
Like none dislikes stains on bedspread and towels very dingy all in all a very bad pick
- 4/5
easy check in, friendly front desk staff. checked in late on friday night and early saturday morning. not somewhere i would stay for an extended period but for a place to lay my head it was fine. staff was very nice and accommodated a late check in.
- 4/5
easy check in, friendly front desk staff. checked in late on friday night and early saturday morning. not somewhere i would stay for an extended period but for a place to lay my head it was fine. staff was very nice and accommodated a late check in.
- 1/5
However, the last few times I have stayed here, I have noticed dirty towels and bath mats, hair in the tub and stained toilets. The towels looked as if they were used to clean a floor or even a car, washed and then fI led and put in the room. I wonder how clean the brown blankets really are. I always brought my own pillow and blanket. There have been renovations and several rooms have had some updates however they installed laminate wood flooring on the upper level and my lower level room was so loud from people walking. I was woken up so many times from the upper room coming in at 1 am, leaving at 5 am and then room service cleaning at 7 am. I had a horrible night of sleep. I put up with all of this considering the price until this weekend. We booked ahead directly with the hotel and requested an upper room to avoid noise. We got there, went to our room and as soon as we walked in, there was a floor heater between the beds. The room was well over 90 degrees. We turned it off and then noticed water all over the floor. Something had flooded and the laminate wood flooring was buckled up. We immediately left and requested a refund. I will never go to this hotel again.
- 1/5
However, the last few times I have stayed here, I have noticed dirty towels and bath mats, hair in the tub and stained toilets. The towels looked as if they were used to clean a floor or even a car, washed and then fI led and put in the room. I wonder how clean the brown blankets really are. I always brought my own pillow and blanket. There have been renovations and several rooms have had some updates however they installed laminate wood flooring on the upper level and my lower level room was so loud from people walking. I was woken up so many times from the upper room coming in at 1 am, leaving at 5 am and then room service cleaning at 7 am. I had a horrible night of sleep. I put up with all of this considering the price until this weekend. We booked ahead directly with the hotel and requested an upper room to avoid noise. We got there, went to our room and as soon as we walked in, there was a floor heater between the beds. The room was well over 90 degrees. We turned it off and then noticed water all over the floor. Something had flooded and the laminate wood flooring was buckled up. We immediately left and requested a refund. I will never go to this hotel again.
- 2/5
the room was booked for a performer who left the media box in the room the hotel is actually giving us the runaround about returning it. Disturbed on a regular basis by a drug addict trying to get high because he thought and assumed we were drug dealers. Not happy at all but grateful for somewhere to stay. Definitely will not be going back to this establishment
- 2/5
the room was booked for a performer who left the media box in the room the hotel is actually giving us the runaround about returning it. Disturbed on a regular basis by a drug addict trying to get high because he thought and assumed we were drug dealers. Not happy at all but grateful for somewhere to stay. Definitely will not be going back to this establishment
- 4/5
The sink was clogged and fridge wasnt working well.
- 4/5
The sink was clogged and fridge wasnt working well.
- 1/5
Terrible
- 1/5
Terrible
- 5/5
Nice hotel, comfortable, clean. Staff was helpful with check
- 5/5
Nice hotel, comfortable, clean. Staff was helpful with check
- 5/5
It is close to my daughter and I feel safe. I have been staying there for several years and they treat me very nice.
- 5/5
It is close to my daughter and I feel safe. I have been staying there for several years and they treat me very nice.
- 3/5
you get what you pay. fairly clean room. slowest wi-fi ever. flushing did not work properly
- 3/5
you get what you pay. fairly clean room. slowest wi-fi ever. flushing did not work properly
- 1/5
They advertise continental breakfast but when we went to eat there was no breakfast. Our room was not cleaned when we returned during our first day. Housekeeping claimed that there was a do not disturb sign on the door. We did not put the sign on the door. The young male staff member had poor customer service skills.
- 1/5
They advertise continental breakfast but when we went to eat there was no breakfast. Our room was not cleaned when we returned during our first day. Housekeeping claimed that there was a do not disturb sign on the door. We did not put the sign on the door. The young male staff member had poor customer service skills.
- 1/5
I was in town looking for a cheaper room for one night. I wasn’t looking for anything luxurious.... just a comfortable bed, AC, and a working shower. The AC was broken make it very hot and sticky in my room all night and when I went to take a shower the next morning the shower head would spray all over the bathroom. I will not be back.
- 1/5
I was in town looking for a cheaper room for one night. I wasn’t looking for anything luxurious.... just a comfortable bed, AC, and a working shower. The AC was broken make it very hot and sticky in my room all night and when I went to take a shower the next morning the shower head would spray all over the bathroom. I will not be back.
- 5/5
Very clean and accommodating, great experience. Big bathroom and big bed. Was the nicest bed I have slept on while visiting five different motels on my trip. Only problem: not enough parking spots associated with the motel.
- 5/5
Very clean and accommodating, great experience. Big bathroom and big bed. Was the nicest bed I have slept on while visiting five different motels on my trip. Only problem: not enough parking spots associated with the motel.
- 4/5
Was very happy with the room
- 4/5
Was very happy with the room
- 1/5
Not a good experience
- 1/5
Not a good experience
- 5/5
It was great I will stay again!
- 5/5
It was great I will stay again!
- 4/5
All good - but hotel could do with some refurb to bathroom facilities
- 4/5
All good - but hotel could do with some refurb to bathroom facilities
- 3/5
The rooms were well kept. The refrigerator in the room didn't work, but I called the staff and they replaced it with a new one. Overall it was not bad to stay there and would stay there again.
- 3/5
The rooms were well kept. The refrigerator in the room didn't work, but I called the staff and they replaced it with a new one. Overall it was not bad to stay there and would stay there again.
- 4/5
I arrived at the hotel and checked in. I am one of those people that check out my room before I get settled in. The first room I received the refrigerator was making a ticking or tapping noise and I suffer with migraines and hear everything. So, I asked to change rooms and it was done with no hassle which was awesome. Econo Lodge has come a long ways in 20 plus years because it’s been that long since I’ve stayed at one. I would recommend the chain because the rooms were very nice and affordable. There was a love seat in the room, a small desk which I needed, and microwave/small refrigerator. The room was clean the only complaint I really have was the around the bath tub near the wall needed to be recaulked and the bottom of the tub has something going on with it like it was resurfaced. It was clean and so I could live with it.
- 4/5
I arrived at the hotel and checked in. I am one of those people that check out my room before I get settled in. The first room I received the refrigerator was making a ticking or tapping noise and I suffer with migraines and hear everything. So, I asked to change rooms and it was done with no hassle which was awesome. Econo Lodge has come a long ways in 20 plus years because it’s been that long since I’ve stayed at one. I would recommend the chain because the rooms were very nice and affordable. There was a love seat in the room, a small desk which I needed, and microwave/small refrigerator. The room was clean the only complaint I really have was the around the bath tub near the wall needed to be recaulked and the bottom of the tub has something going on with it like it was resurfaced. It was clean and so I could live with it.
- 4/5
I feel very safe here by self. Not afraid to come in after dark.
- 4/5
I feel very safe here by self. Not afraid to come in after dark.
- 2/5
Never again. Reminds me of the movie Psycho.
- 2/5
Never again. Reminds me of the movie Psycho.
- 4/5
Very nice staff! Hotel needs some maintenance and repairs, but overall it was functional and perfect for our overnight stay.
- 4/5
Very nice staff! Hotel needs some maintenance and repairs, but overall it was functional and perfect for our overnight stay.
- 3/5
The Econo Lodge was a decent hotel for the money. It was clean but the carpeting had scars, like burn marks, in a few areas. It made me want to always wear my slippers. Very few amenities in the room, just soap and shampoo. Nice TV with cable and mini microwave with fridge. As for the bedding, the spreads were nothing more than blankets which were wrinkled but acceptable. I personally think standard bedspreads look better because the lay neatly on the bed. Pillows were crappy, shape-wise. Sheets and towels were clean. As for the overall appearance of the room, it looked dated but was acceptable. Bathroom needed a better or more professional looking caulking job, but, again, it was okay for the price. I didn't need it, but there was no iron or ironing board in my room. My friend had one in his room. There was also no "Do Not Disturb" door hanger in my room. I had to use a door hanger that discussed the option to be green by not replacing towels and washcloths everyday which was fine with me since I was a single.
- 3/5
The Econo Lodge was a decent hotel for the money. It was clean but the carpeting had scars, like burn marks, in a few areas. It made me want to always wear my slippers. Very few amenities in the room, just soap and shampoo. Nice TV with cable and mini microwave with fridge. As for the bedding, the spreads were nothing more than blankets which were wrinkled but acceptable. I personally think standard bedspreads look better because the lay neatly on the bed. Pillows were crappy, shape-wise. Sheets and towels were clean. As for the overall appearance of the room, it looked dated but was acceptable. Bathroom needed a better or more professional looking caulking job, but, again, it was okay for the price. I didn't need it, but there was no iron or ironing board in my room. My friend had one in his room. There was also no "Do Not Disturb" door hanger in my room. I had to use a door hanger that discussed the option to be green by not replacing towels and washcloths everyday which was fine with me since I was a single.
- 5/5
This was my first time staying at a hotel on my own. The gentleman that helped me with check-in and out was very nice, had a great sense of humor and a smile on his face the entire time helping me. While making sure all paperwork was correct he was telling funny stories and was just an all around pleasant man. I will definitely stay at this location again when i come to Richmond just because that man made it a great stay.
- 5/5
This was my first time staying at a hotel on my own. The gentleman that helped me with check-in and out was very nice, had a great sense of humor and a smile on his face the entire time helping me. While making sure all paperwork was correct he was telling funny stories and was just an all around pleasant man. I will definitely stay at this location again when i come to Richmond just because that man made it a great stay.
- 4/5
Was in town for the Nascar race and we chose this hotel as it was close to the rack. When we checked in Hemal Paatel greated us so warmly and was helpful giving us tips on were to eat and even made us aware of discounts by using our room card. The room was spacious and clean and well use it again.
- 4/5
Was in town for the Nascar race and we chose this hotel as it was close to the rack. When we checked in Hemal Paatel greated us so warmly and was helpful giving us tips on were to eat and even made us aware of discounts by using our room card. The room was spacious and clean and well use it again.
- 1/5
I have been using the same hotel for 6+ years because the price was decent and it was close to where I needed to go. But every year it gets worse. The hotel needs a facelift. The bathroom counters are nice but the caulking aorund the tub on the floor, the broken towel rod above the toilet (who hangs clean towels above a toilet) was broken, the wall was horribly patched under the sink. The room itself stank. The AC control cover was broken and laying on the floor. The AC unit itself had MOLD inside. MOLD! And I wonder why my husband is going to the doctor for respiratory issues!! This will probably be the last year using this hotel and I will pay more for quality, cleanliness and comfort.
- 1/5
I have been using the same hotel for 6+ years because the price was decent and it was close to where I needed to go. But every year it gets worse. The hotel needs a facelift. The bathroom counters are nice but the caulking aorund the tub on the floor, the broken towel rod above the toilet (who hangs clean towels above a toilet) was broken, the wall was horribly patched under the sink. The room itself stank. The AC control cover was broken and laying on the floor. The AC unit itself had MOLD inside. MOLD! And I wonder why my husband is going to the doctor for respiratory issues!! This will probably be the last year using this hotel and I will pay more for quality, cleanliness and comfort.
- 4/5
The room, however, is right next door to the laundry room. From this room, you can hear the washing machine cycles, especially the spin cycle! Laundry started around 8am Saturday morning. You can also hear footsteps from the room above. Fortunately, the guests above us were not noisy and that didn't bother us. It could be worse if there are small children playing/running. When the hotel is booked, parking could be an issue towards late evening. For a room with a king size bed, I would have expected more than 3 small square pillows. We probably could've requested more, but we were tired and made do. The bed was comfy enough. This hotel is about a 12-15 minute drive to RIR, so convenient for attending a NASCAR race. Cab service was quick to arrive. Two cap company's have business cards in the front office. The 3 front office staff I worked with were courteous, attentive and helpful. Before check in, I received a confirmation call. During that call I realized I reserved a smoking room. I prefer a non-smoking room and asked if we could switch. At the time of the call, I was told a note would be made to my booking and if one was available when we arrive, we could switch. But, the hotel was booked and she could not guarantee it. I was pleasantly surprised when we arrived at 10pm, that a non-smoking room was available. Overall, a pleasant experience and we would probably stay there again.
- 3/5
Told them I wanted to cancel we'd be traveling farther before stoppingr so didn't need the hotel and an hour later received an email CONFIRMING my reservation. hadn't passed the hotel yet so stopped at the address to check and yes the room was canceled. received an email that i'd checked out the next morning as well and never spent the night. strange....at least it didn't show up on my CC.
- 4/5
The hotel was overall clean. There was no musty smell. The pictures do not adequately represent the hotel. When I went for breakfast, there was nothing more than toast and some pastries, no cereal like in the pictures. For the price, we would likely try another hotel in the area.
- 4/5
When I stay in a motel, I don't expect it to be like a fine hotel, so I temper my expectations. That said, I was pleasantly surprised by Econo Lodge Richmond. The room was clean and the beds surprisingly comfortable. I believe there were smoking rooms nearby, but no smell from them penetrated my room. For a quick, one-night stopover, I was quite satisfied.