Diamond Inn and Suites
About Diamond Inn and Suites
Located in Richmond, 2.9 miles from Greater Richmond Convention Center, DIAMOND INN & SUITES provides accommodations with free WiFi and free private parking. This 2-star hotel offers a 24-hour front desk. Guests can have a drink at the snack bar. At the hotel, each room is equipped with a desk. Complete with a private bathroom equipped with a shower, guest rooms at DIAMOND INN & SUITES have a flat-screen TV and air conditioning, and some rooms are equipped with a balcony. The rooms will provide guests with a fridge. Virginia Commonwealth University School of the Arts is 1.8 miles from the accommodation, while Museum Of Confederacy is 3.9 miles away. Richmond International Airport is 11 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Breakfast available
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Smoke-free property
- Elevator
Reviews
The hotel reviews collectively indicate a very poor experience for guests. The rooms are consistently described as dirty, smelly, and in disrepair, with issues ranging from insect infestations to non-functioning appliances and plumbing. The staff is often characterized as rude and unhelpful. However, some guests appreciate the low price and convenient location.
- Low price
- Convenient location
- Dirty and smelly rooms
- Insect infestations and uncleanliness
- Non-functioning appliances and plumbing
- Rude and unhelpful staff
- 4/5
It was walking distance to Wawa. The air conditioning didn't kick the way I wanted it to at first, but I had to give it time eventually. Shower worked the same way. It was lukewarm.
- 5/5
Quiet, well maintained property, helpful staff. Ac worked good, hot water was hot and the check out process was quick
- 1/5
I guess you get what you pay for
- 3/5
ready
- 3/5
Loose handle on shower controls. Could not get hot water out of it.
- 4/5
Bedspreads and sheets should be replaced for n̈ew.
- 5/5
Clean room. Very convenient, affordable.
- 5/5
I always stay here when I come Richmond va
- 1/5
It was extremely run down and ghetto. Loud music blasting next door at 2 am. Room was dirty, water damage on walls and ceilings and just down right nasty. Only plus side was the kid at the front desk was very nice.
- 1/5
Tv control didn’t work Expensive for disgusting conditions of inn Tub area looked disgusting Ac unit coming off wall, stench in room
- 1/5
Tv control didn’t work Expensive for disgusting conditions of inn Tub area looked disgusting Ac unit coming off wall, stench in room
- 1/5
The hotel is in a bad part of town. Although the room appeared clean, the decor and feel of the room was straight out of the early eighties. The walls are paper thin. We experienced multiple rooms with fighting tenants and some with "loving" tenants. My son and I were immediately approached by someone, whom appeared to be on drugs, asking for a cigarette, and were asked for money the next morning. If it werent for the 9 hours of driving we had just accomplished, I am not sure either of us would have slept.
- 1/5
The hotel is in a bad part of town. Although the room appeared clean, the decor and feel of the room was straight out of the early eighties. The walls are paper thin. We experienced multiple rooms with fighting tenants and some with "loving" tenants. My son and I were immediately approached by someone, whom appeared to be on drugs, asking for a cigarette, and were asked for money the next morning. If it werent for the 9 hours of driving we had just accomplished, I am not sure either of us would have slept.
- 3/5
Yes
- 3/5
Yes
- 4/5
Our room was relatively clean. The bathroom definitely could have used some more attention. It was supposed to be a non-smoking room but still smelled like smoke. Our room neighbors were having a fight around 4am Check out was quick and easy
- 4/5
Our room was relatively clean. The bathroom definitely could have used some more attention. It was supposed to be a non-smoking room but still smelled like smoke. Our room neighbors were having a fight around 4am Check out was quick and easy
- 1/5
Staff was good, room was disgusting, very dirty, mold and roaches everywhere.
- 1/5
Staff was good, room was disgusting, very dirty, mold and roaches everywhere.
- 1/5
Over priced for what it is
- 1/5
Over priced for what it is
- 1/5
I had tried to call several days ahead of time to confirm my reservation, to no response. The room was dirty and smelled like cigarettes, the sink was leaking and there was a large puddle of water underneath it. Not a single surface had been wiped down or cleaned from the previous guest, the shower was dirty and tiles were falling off. My wife and I walked into the room and immediately walked out to find another hotel to stay in. A refund would be kindly appreciated.
- 1/5
I had tried to call several days ahead of time to confirm my reservation, to no response. The room was dirty and smelled like cigarettes, the sink was leaking and there was a large puddle of water underneath it. Not a single surface had been wiped down or cleaned from the previous guest, the shower was dirty and tiles were falling off. My wife and I walked into the room and immediately walked out to find another hotel to stay in. A refund would be kindly appreciated.
- 3/5
Dirty and lots of predatory vagrants lurking about on grounds
- 3/5
Dirty and lots of predatory vagrants lurking about on grounds
- 1/5
Check out is at 12 noon . I came to my room to gather my thinrgs and check out only to find that my things were being shoved into a black trash bag from the maid. It was 12:05 wich means they enterd my room before ģ
- 1/5
Check out is at 12 noon . I came to my room to gather my thinrgs and check out only to find that my things were being shoved into a black trash bag from the maid. It was 12:05 wich means they enterd my room before ģ
- 1/5
The only reason I’m not giving this a zero is I had a fridge and a microwave in my room. Also it was just and overnight stay. Also it’s false advertising on the sign saying rooms were newly renovated. Room looked worse than a hotel room in the 70’s and the whole hotel including registration reeked of smoke!! I wouldn’t recommend staying there unless it was an emergency situation like your car broke down and you needed a place to sleep.
- 1/5
The only reason I’m not giving this a zero is I had a fridge and a microwave in my room. Also it was just and overnight stay. Also it’s false advertising on the sign saying rooms were newly renovated. Room looked worse than a hotel room in the 70’s and the whole hotel including registration reeked of smoke!! I wouldn’t recommend staying there unless it was an emergency situation like your car broke down and you needed a place to sleep.
- 1/5
The room was very dirty and the fridge did not work and it smelled very bad because of the time of night it was when we arrived we just stayed but would not recommend to no one you should take this place off your list of places it makes hotel.com look bad
- 1/5
The room was very dirty and the fridge did not work and it smelled very bad because of the time of night it was when we arrived we just stayed but would not recommend to no one you should take this place off your list of places it makes hotel.com look bad
- 5/5
Everything was good, a slightly tired room but it served our purpose well. No complaints about the hotel or staff
- 5/5
Everything was good, a slightly tired room but it served our purpose well. No complaints about the hotel or staff
- 4/5
Easy to find and check in. Staff were helpful. The room was comfortable, decoration was a little old but everything was clean and the bed was comfortable
- 4/5
Easy to find and check in. Staff were helpful. The room was comfortable, decoration was a little old but everything was clean and the bed was comfortable
- 4/5
Patel at the front desk was very nice. Infact all staff was very friendly. Not bad for price. Booked for an event and was very close to yhe venue. Have already booked for next years event
- 4/5
Patel at the front desk was very nice. Infact all staff was very friendly. Not bad for price. Booked for an event and was very close to yhe venue. Have already booked for next years event
- 2/5
The one outlet has the cover removed and it felt like a fire hazard. Toilet kept running, and their were burn marks in the sheets. The lights kept going off and on without touching them, and they said it was freshly redone. Also they couldn't find me in their system when I had the confirmation pulled up on my phone.
- 2/5
The one outlet has the cover removed and it felt like a fire hazard. Toilet kept running, and their were burn marks in the sheets. The lights kept going off and on without touching them, and they said it was freshly redone. Also they couldn't find me in their system when I had the confirmation pulled up on my phone.
- 1/5
.
- 1/5
.
- 2/5
This is an inexpensive hotel only a couple of miles from the attractions of Richmond. The room was very dirty and run down and had a kind of bad smell. Very close to the stadium. Wouldn’t be my first choice to stay again, but you can’t beat the price so close to town.
- 2/5
This is an inexpensive hotel only a couple of miles from the attractions of Richmond. The room was very dirty and run down and had a kind of bad smell. Very close to the stadium. Wouldn’t be my first choice to stay again, but you can’t beat the price so close to town.
- 4/5
It was quite
- 4/5
It was quite
- 1/5
Poor room service
- 1/5
Poor room service
- 1/5
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- 1/5
Xxx cxxxxxx
- 2/5
Very moldy shower curtain. Smoking room (wanted nonsmoking). Bathroom door didn’t close. Missing microwave tray. Splatters on wall. I didn’t have high expectations with low price and was only staying short time so didn’t want to spend a lot but this wasn’t fit to be charged money for.
- 2/5
Very moldy shower curtain. Smoking room (wanted nonsmoking). Bathroom door didn’t close. Missing microwave tray. Splatters on wall. I didn’t have high expectations with low price and was only staying short time so didn’t want to spend a lot but this wasn’t fit to be charged money for.
- 1/5
Ok, so I’ve stayed at my fair share of cheap hotels, but never have I been to one that had piss stains on the toiled seat, and feces and graffiti on the bathroom walls. I requested a no smoking room, the room next to me smoked so much I could taste it in my room. The “clean” towels for my room were yellowed. I would never recommend this hotel, not even for the price.
- 1/5
Ok, so I’ve stayed at my fair share of cheap hotels, but never have I been to one that had piss stains on the toiled seat, and feces and graffiti on the bathroom walls. I requested a no smoking room, the room next to me smoked so much I could taste it in my room. The “clean” towels for my room were yellowed. I would never recommend this hotel, not even for the price.
- 4/5
Good stay no issues
- 4/5
Good stay no issues
- 4/5
Area
- 4/5
Area
- 1/5
Never again. I think that most of the “good reviews” are fake. There is way to much to write about this place. But just be aware you don’t get your moneys worth staying here.
- 1/5
Never again. I think that most of the “good reviews” are fake. There is way to much to write about this place. But just be aware you don’t get your moneys worth staying here.
- 1/5
I would like a refund someone knocked on my door a few times
- 1/5
I would like a refund someone knocked on my door a few times
- 1/5
This property needs to be remodeled for the money they charge. I stayed I. The room for 20 mins and left it was not a good feeling I felt like I needed a shower but would not use the one I. The room.
- 1/5
This property needs to be remodeled for the money they charge. I stayed I. The room for 20 mins and left it was not a good feeling I felt like I needed a shower but would not use the one I. The room.
- 5/5
Cheap an convenience
- 5/5
Cheap an convenience
- 4/5
It’s Fair, for the price is celan and confortable but the shower faucet it’s mix up between hoy and cole water, we couldn’t properly lock the door from the inside. Good location.
- 4/5
It’s Fair, for the price is celan and confortable but the shower faucet it’s mix up between hoy and cole water, we couldn’t properly lock the door from the inside. Good location.
- 5/5
Nice place to stay quiet
- 5/5
Nice place to stay quiet
- 4/5
Reasonably priced large room, clean, good parking, nice beds. No amenities but its decent for the price.
- 4/5
Reasonably priced large room, clean, good parking, nice beds. No amenities but its decent for the price.
- 4/5
The property and room are very dated but for the price,its ok
- 4/5
The property and room are very dated but for the price,its ok
- 3/5
For price it was ok convenient location to where I needed to be
- 3/5
For price it was ok convenient location to where I needed to be
- 1/5
Room stunk like stale cigarettes and weed! Mold all over the bathroom. People in surrounding rooms were loud at 2am! Ended up leaving and driving 3 hours home in the middle of the night! Terrible experience!
- 1/5
Room stunk like stale cigarettes and weed! Mold all over the bathroom. People in surrounding rooms were loud at 2am! Ended up leaving and driving 3 hours home in the middle of the night! Terrible experience!
- 1/5
I stay the night over and killed about 5 roach. I was so scared of roach or bugs going into my luggage that I slept with all my clothes on. one of the rags looks like it was previously use so I didn't use any of the towels there I would not recommend this for family at all, maybe truckers that are passing through.
- 1/5
I stay the night over and killed about 5 roach. I was so scared of roach or bugs going into my luggage that I slept with all my clothes on. one of the rags looks like it was previously use so I didn't use any of the towels there I would not recommend this for family at all, maybe truckers that are passing through.
- 1/5
The room was dirty and smells terrible.
- 1/5
The room was dirty and smells terrible.
- 1/5
Terrible condition. Everything was broken, even the towels. A non-smoking room smelled like pure cigarette. The bed covers had cigarette burns.
- 1/5
Terrible condition. Everything was broken, even the towels. A non-smoking room smelled like pure cigarette. The bed covers had cigarette burns.
- 1/5
Ice maker was not working. Did not supply shampoo to rooms. Towels were worn out.
- 1/5
Ice maker was not working. Did not supply shampoo to rooms. Towels were worn out.
- 1/5
This was the worst place I have ever stayed. When booking we booked a room with 2 double beds when arrived we received a bed with a king. Went to the desk told them was then given a room with 2 double beds place was filthy had to go buy stuff to clean the place and smelled like pot. Was definitely smoked in then we couldn’t get rid of the smell staff is not friendly I would say do not stay here
- 1/5
This was the worst place I have ever stayed. When booking we booked a room with 2 double beds when arrived we received a bed with a king. Went to the desk told them was then given a room with 2 double beds place was filthy had to go buy stuff to clean the place and smelled like pot. Was definitely smoked in then we couldn’t get rid of the smell staff is not friendly I would say do not stay here
- 1/5
The place was the terrible not clean I had to clean the room shower curtain had mold on it the toilet was like sitting on a rocking chair the paint on the walls was awful the pillows was not usable the place was filthy this was the worst place I have ever been in
- 1/5
The place was the terrible not clean I had to clean the room shower curtain had mold on it the toilet was like sitting on a rocking chair the paint on the walls was awful the pillows was not usable the place was filthy this was the worst place I have ever been in
- 1/5
The staff was rude and impatient. I had a reservation for 2 day and check out time was 11:00. They knocked on the door at 10 and began rushing me to leave they made me hold the door open while I got dressed and packed my belongings. It was so degrading to experience they treated me like I hadn't just paid 75$ the night before. DO NOT STAY HERE EVER! On top of that the room where disgusting
- 1/5
The staff was rude and impatient. I had a reservation for 2 day and check out time was 11:00. They knocked on the door at 10 and began rushing me to leave they made me hold the door open while I got dressed and packed my belongings. It was so degrading to experience they treated me like I hadn't just paid 75$ the night before. DO NOT STAY HERE EVER! On top of that the room where disgusting
- 5/5
Staff was great and the price just right
- 5/5
Staff was great and the price just right
- 3/5
It was fair
- 3/5
It was fair
- 5/5
Easy access from the interstate.
- 5/5
Easy access from the interstate.
- 1/5
The room is disgustingly dirty, dead and alive insects, filthy rug, full of dust and the bathroom was full of pubic hair, the room was supposed to be non smoking but the cigarette stink was there
- 1/5
The room is disgustingly dirty, dead and alive insects, filthy rug, full of dust and the bathroom was full of pubic hair, the room was supposed to be non smoking but the cigarette stink was there
- 4/5
I was a little concerned when i first got there as someone was sleeping on the street just outside the hotel. The room is somewhat outdated but could see some upgrades. When i got to the room, i checked it out and found the light in the bathroom was very dim. I contacted the front desk and within minutes they were there to replace light bulbs. I was disappointed to find out there was no breakfast as the website says breakfast was included. The room was comfortable and very quiet. I would definitely stay there again.
- 4/5
I was a little concerned when i first got there as someone was sleeping on the street just outside the hotel. The room is somewhat outdated but could see some upgrades. When i got to the room, i checked it out and found the light in the bathroom was very dim. I contacted the front desk and within minutes they were there to replace light bulbs. I was disappointed to find out there was no breakfast as the website says breakfast was included. The room was comfortable and very quiet. I would definitely stay there again.
- 1/5
Arrived at 9 pm just to sleep while touring colleges. Very unsafe. Dirty. Impossible noise on the highway. Lots of people hanging out in the steps and balcony. Room smelled like smoking. Cigarettes holes in the duvet cover. Yellow sheets.
- 1/5
Arrived at 9 pm just to sleep while touring colleges. Very unsafe. Dirty. Impossible noise on the highway. Lots of people hanging out in the steps and balcony. Room smelled like smoking. Cigarettes holes in the duvet cover. Yellow sheets.
- 4/5
There was no breakfast available.
- 4/5
There was no breakfast available.
- 3/5
No shampoo, tiny bars of soap, evident water damage, saging celing in the bathroom, the dead bolt wouldnt work, no channel list and most important of all....no bible. Also no coffee maker or coffee and no breakfast like was advertised on their web site. They had snacks that were a bit over priced though.
- 3/5
No shampoo, tiny bars of soap, evident water damage, saging celing in the bathroom, the dead bolt wouldnt work, no channel list and most important of all....no bible. Also no coffee maker or coffee and no breakfast like was advertised on their web site. They had snacks that were a bit over priced though.
- 4/5
I decided to stay one night this past weekend, most cheap hotels were booked up due to NASCAR being in Richmond during the weekend. This hotel was cheap and was walking distance to The Diamond for a Flying Squirrels game so I figured why not book here? I see that they are still going through the process of remodeling, they were paving the parking lot when I came in so not many spots were available, luckily they were finished a hour or so later. Staff was friendly, didn't have any issues with other guests being noisy which was great. My room was spacious, bed was comfortable, cleaning could be better, toilet was a little loose, wasn't able to take a hot shower but I managed. And it says breakfast was available, NOT TRUE, maybe only on weekends? Who knows? Overall it served its purpose.
- 4/5
I decided to stay one night this past weekend, most cheap hotels were booked up due to NASCAR being in Richmond during the weekend. This hotel was cheap and was walking distance to The Diamond for a Flying Squirrels game so I figured why not book here? I see that they are still going through the process of remodeling, they were paving the parking lot when I came in so not many spots were available, luckily they were finished a hour or so later. Staff was friendly, didn't have any issues with other guests being noisy which was great. My room was spacious, bed was comfortable, cleaning could be better, toilet was a little loose, wasn't able to take a hot shower but I managed. And it says breakfast was available, NOT TRUE, maybe only on weekends? Who knows? Overall it served its purpose.
- 2/5
No lunch
- 2/5
No lunch
- 4/5
- 4/5
- 1/5
No hot water and the shower handle fell off in my hand. The other room had hot water but the drain did not work. Someone was in the parking lot playing loud music until 1:00 a.m. the website promised a continental breakfast but the didnt even have coffee.
- 1/5
No hot water and the shower handle fell off in my hand. The other room had hot water but the drain did not work. Someone was in the parking lot playing loud music until 1:00 a.m. the website promised a continental breakfast but the didnt even have coffee.
- 2/5
To start off the deadbolt was broken off. The cap covering the key while was missing. The sheets were dirty and had holes. The pillows has stains and so did the bathroom towels. The walls had dried stains on them. There was a closed door that faced the back of the property which had a balcony which was closed shut but the outside air could easily go through it. The noise from the highway mixed with the wind blowing through the big crevice next to the door was only deafened by the extremely loud heater/A/C unit. I understand it was a cheap hotel but I didn’t expect all of that.
- 2/5
To start off the deadbolt was broken off. The cap covering the key while was missing. The sheets were dirty and had holes. The pillows has stains and so did the bathroom towels. The walls had dried stains on them. There was a closed door that faced the back of the property which had a balcony which was closed shut but the outside air could easily go through it. The noise from the highway mixed with the wind blowing through the big crevice next to the door was only deafened by the extremely loud heater/A/C unit. I understand it was a cheap hotel but I didn’t expect all of that.
- 1/5
Our room had bed.bugs, there were tweaker drug dealers who looked like they lived on the first floor and were not inly indiscreet but also aggressively pushing sales on pther guests. The sex worker next door seemed nice. The zombie like homeless wandering the premises were chilling.
- 1/5
Our room had bed.bugs, there were tweaker drug dealers who looked like they lived on the first floor and were not inly indiscreet but also aggressively pushing sales on pther guests. The sex worker next door seemed nice. The zombie like homeless wandering the premises were chilling.
- 1/5
The place was an absolute dump!!
- 1/5
The place was an absolute dump!!
- 2/5
Facilities in poor condition
- 2/5
Facilities in poor condition
- 1/5
Dirty
- 1/5
Dirty
- 2/5
Not good. Shady people and homeless people on property. Looked like drug deals going on in parking lot. No service. Only saving grace was location across from The Diamond ballpark.
- 2/5
Not good. Shady people and homeless people on property. Looked like drug deals going on in parking lot. No service. Only saving grace was location across from The Diamond ballpark.
- 1/5
The front desk person wasn’t nice and give us tons of excuses about the room.
- 1/5
The front desk person wasn’t nice and give us tons of excuses about the room.
- 4/5
Convenient to the concert venue. Price was decent for an overnight stay
- 4/5
Convenient to the concert venue. Price was decent for an overnight stay
- 2/5
The place is seriously in disrepair; all upgrades were done Seemingly by amateurs. The bedding was stained and barely adequate.
- 2/5
The place is seriously in disrepair; all upgrades were done Seemingly by amateurs. The bedding was stained and barely adequate.
- 1/5
I felt like I was going to get killed staying here. I was terrified of leaving my belongings inside the hotel and I was terrified someone was going to break into our room. Everything was filthy. I walked around with white socks and they turned black. The floor in the room was slanted and there were clear signs on mold, dirt, and water damage. The police were called on other guest in the hotel and sat in the parking lot for a solid 2 hours. DO NOT STAY HERE.
- 1/5
I felt like I was going to get killed staying here. I was terrified of leaving my belongings inside the hotel and I was terrified someone was going to break into our room. Everything was filthy. I walked around with white socks and they turned black. The floor in the room was slanted and there were clear signs on mold, dirt, and water damage. The police were called on other guest in the hotel and sat in the parking lot for a solid 2 hours. DO NOT STAY HERE.
- 4/5
Bye
- 4/5
Bye
- 1/5
It was the nastiest place I have ever stayed at
- 1/5
It was the nastiest place I have ever stayed at
- 1/5
I did not have an enjoyable stay here. I have basic expectations for a hotel: that it's clean and comfortable. The Diamond Inn did not even meet these basic standards. There were stains on the sheets on my bed and hair on the floor and hair in the shower. Also there were crumbs on the carpet: the room clearly had not been cleaned. Also you should be aware that this hotel has a policy whereby once you check in, you can't cancel. This sign is posted on the lobby door. I did not feel safe parking my car there either. There were some questionable people roaming the parking lot at night.
- 1/5
I did not have an enjoyable stay here. I have basic expectations for a hotel: that it's clean and comfortable. The Diamond Inn did not even meet these basic standards. There were stains on the sheets on my bed and hair on the floor and hair in the shower. Also there were crumbs on the carpet: the room clearly had not been cleaned. Also you should be aware that this hotel has a policy whereby once you check in, you can't cancel. This sign is posted on the lobby door. I did not feel safe parking my car there either. There were some questionable people roaming the parking lot at night.
- 2/5
The room looked like it was in mid-construction. Weird paint swabs on the wall. No vent covering in the bathroom. I can't be sure it was dirty but it never felt clean. The refrigerator was half-filled with ice and didn't work very well. Also, anyone I spoke to in Richmond upon hearing I was staying here all discussed how drug dealing and prostitution are the norm at this location. As a single man, i wasn't very concerned but if i was a single woman or with a family, I would not reccomend this socation
- 2/5
The room looked like it was in mid-construction. Weird paint swabs on the wall. No vent covering in the bathroom. I can't be sure it was dirty but it never felt clean. The refrigerator was half-filled with ice and didn't work very well. Also, anyone I spoke to in Richmond upon hearing I was staying here all discussed how drug dealing and prostitution are the norm at this location. As a single man, i wasn't very concerned but if i was a single woman or with a family, I would not reccomend this socation
- 5/5
It was a nice motel. Easy check in and comfortable beds.
- 5/5
It was a nice motel. Easy check in and comfortable beds.
- 1/5
Bad hotel experience
- 1/5
Bad hotel experience
- 5/5
Ok
- 5/5
Ok
- 2/5
Run down room. Needs to be remodeled and updated. I understand you get what you pay for, and for 50 bucks there’s no satisfaction. Ice storm killed my power and a lot of people. So there where not many rooms. I should’ve kept the room I had the night before. Thankfully that morning my lights where back on. And I got to go home!
- 2/5
Run down room. Needs to be remodeled and updated. I understand you get what you pay for, and for 50 bucks there’s no satisfaction. Ice storm killed my power and a lot of people. So there where not many rooms. I should’ve kept the room I had the night before. Thankfully that morning my lights where back on. And I got to go home!
- 2/5
Pretty dirty, stained furniture and bed spread with burns, dirty walls and floors, half the outlets don’t work.
- 2/5
Pretty dirty, stained furniture and bed spread with burns, dirty walls and floors, half the outlets don’t work.
- 5/5
I enjoy my weekend in Richmond Virginia and the hotel stay was good close to shops.
- 5/5
I enjoy my weekend in Richmond Virginia and the hotel stay was good close to shops.
- 1/5
The sign says "newly renovated rooms". They must have overlooked the one we were in. Uncovered outlets. Outlets that did not work. Sink faucet was loose and moving around. Cigarette burns in pillowcase. The shower was disgusting (the curtain was too short). I asked for non smoking room but did not get that... ashtray in the room and a lighter found on the floor. This room was not worth P for the night...
- 1/5
The sign says "newly renovated rooms". They must have overlooked the one we were in. Uncovered outlets. Outlets that did not work. Sink faucet was loose and moving around. Cigarette burns in pillowcase. The shower was disgusting (the curtain was too short). I asked for non smoking room but did not get that... ashtray in the room and a lighter found on the floor. This room was not worth P for the night...
- 5/5
It served its purpose for one night to watch the fireworks in the a/c
- 5/5
It served its purpose for one night to watch the fireworks in the a/c
- 2/5
Run down, no hot water, not clean, phone didn't work, lights burnt out.
- 2/5
Run down, no hot water, not clean, phone didn't work, lights burnt out.
- 2/5
The room was filthy. The toilet had what appears to be pubic hairs all over it. Didn’t lol like it had even b en wiped off since prior customer. Towels and sheets stained.
- 2/5
The room was filthy. The toilet had what appears to be pubic hairs all over it. Didn’t lol like it had even b en wiped off since prior customer. Towels and sheets stained.
- 4/5
Location was accessible and good value for the money
- 4/5
Location was accessible and good value for the money
- 5/5
Great service
- 5/5
Great service
- 1/5
I Travel for work and I made a reservation in advance to stay at this motel. When I got there after working all night and driving all day I went in to check in. I told him my name and he asked me if I was staying 4 days. I stated no that my reservation was for 2 days and that I travel for work and will only be in town for the 2 days scheduled. He then informed me that No I will not be staying there that because of the chance that the new virus apreads they are only taking guests that are staying 4 days or longer. I again stated that I have a confirmed reservation and that my reservation was taken so the 2 days previously reserved is all I needed. He said the same thing again. I cant believe that a motel would do that. I was very angry and tried to tell him again that I do not know this area that I make reservations in advance for a reason. He didnt care in the least bit. I then had to find another motel when i had a very short time before I had to be at work. Because of how the man talked to me and treated someone unknown to the area I will never recomend that place to anyone. Nor will I ever stay there myself.
- 1/5
I Travel for work and I made a reservation in advance to stay at this motel. When I got there after working all night and driving all day I went in to check in. I told him my name and he asked me if I was staying 4 days. I stated no that my reservation was for 2 days and that I travel for work and will only be in town for the 2 days scheduled. He then informed me that No I will not be staying there that because of the chance that the new virus apreads they are only taking guests that are staying 4 days or longer. I again stated that I have a confirmed reservation and that my reservation was taken so the 2 days previously reserved is all I needed. He said the same thing again. I cant believe that a motel would do that. I was very angry and tried to tell him again that I do not know this area that I make reservations in advance for a reason. He didnt care in the least bit. I then had to find another motel when i had a very short time before I had to be at work. Because of how the man talked to me and treated someone unknown to the area I will never recomend that place to anyone. Nor will I ever stay there myself.
- 3/5
The staff was friendly, the room was clean except for the take out trash in the dresser drawer. The handle fell of of the shower. All in all the room was clean and in a neighborhood that we felt safe in.Outside needed cleaning and the building needed to be renovated
- 3/5
The staff was friendly, the room was clean except for the take out trash in the dresser drawer. The handle fell of of the shower. All in all the room was clean and in a neighborhood that we felt safe in.Outside needed cleaning and the building needed to be renovated
- 3/5
Im good
- 3/5
Im good
- 3/5
Need better refrigeration for food storage. Need 2 times for daily room cleaning; restocking of toiletries. Person in room past 11am, return at a later time: only one time cleaning. Had ironing board but no iron.
- 3/5
Need better refrigeration for food storage. Need 2 times for daily room cleaning; restocking of toiletries. Person in room past 11am, return at a later time: only one time cleaning. Had ironing board but no iron.
- 5/5
Best stay at the diamond inn. Room was big. Service was great. Front desk was very patient with me. Everything was clean. Of course the model of the room was older. But, it did the job!
- 5/5
Best stay at the diamond inn. Room was big. Service was great. Front desk was very patient with me. Everything was clean. Of course the model of the room was older. But, it did the job!
- 1/5
Walked in to a room that obviously had not been cleaned in weeks. There were tissues and dirt on the floor, stains on the towels, mirror, and tables. There was a used razor just sitting around, the entire room was overall just disgusting. The bed had a large clump of bed bugs, the sheets had human blood on them, and there were hairs in the bed. I wish i could rate it 0/10 stars. For the love of God please never stay here, it is not worth it.
- 1/5
Walked in to a room that obviously had not been cleaned in weeks. There were tissues and dirt on the floor, stains on the towels, mirror, and tables. There was a used razor just sitting around, the entire room was overall just disgusting. The bed had a large clump of bed bugs, the sheets had human blood on them, and there were hairs in the bed. I wish i could rate it 0/10 stars. For the love of God please never stay here, it is not worth it.
- 4/5
Clean and organized
- 4/5
Clean and organized
- 3/5
The room was recently remodeled. However parking lot was dumpy the area was depressed clientele was nothing to brag about
- 3/5
The room was recently remodeled. However parking lot was dumpy the area was depressed clientele was nothing to brag about
- 1/5
Wasn’t clean and had bed bugs
- 1/5
Wasn’t clean and had bed bugs
- 2/5
Lack of hot water and rather basic place.
- 2/5
Lack of hot water and rather basic place.
- 4/5
Room is spacious and cozy was sort of language barrier but all staff was warm and kind it was appreciated amongst the circumstances help me alot to accommodate my needs
- 4/5
Room is spacious and cozy was sort of language barrier but all staff was warm and kind it was appreciated amongst the circumstances help me alot to accommodate my needs
- 3/5
Physically, the property is ok. Rooms clean, neat,
- 3/5
Physically, the property is ok. Rooms clean, neat,
- 3/5
Was basically a dive motel, but expected it to be.
- 3/5
Was basically a dive motel, but expected it to be.
- 4/5
It is an older hotel but the roim was clean and big. Bathroom was clean and the water was hot. It was also quiet. Plenty of parking and it is right off the highway.
- 4/5
It is an older hotel but the roim was clean and big. Bathroom was clean and the water was hot. It was also quiet. Plenty of parking and it is right off the highway.
- 5/5
The room was very clean and smelled fresh. Everything in the room looked new. Great service
- 3/5
Its totally, get what you pay for hotel experience, but the traffic nouse from the interstate was too much. Seemed like you could hear every car driving by.
- 2/5
Great checkin/nice front desk Location is okay Furniture/walls/bathroom old Noisy in the hall Heard people having sex through the walls I wasn’t happy with my stay Not a good pick
- 4/5
The price is perfect for what we need it for! Convenient as well
- 4/5
Like cleanness of room and staff was friendly, I didn't like the fact that they don't serve breakfast.
- 2/5
I wouldn't return, but it was very cheap for how close it was to downtown and thats probably the ONLY good thing about it
- 4/5
Everything was fine could be a little cheaper tho other than that my family had a nice stay
- 4/5
Like the space in the room and the location, but only stay for a short time not the cleanest hotel.
- 1/5
This hotel is the worst ever I stayed here a entire week loved it and then was told I could not stay there after I waited all day until check in time patiently they refused service because of others actions. I had to call the police to have the door opened for someone who almost overdosed because the desk refused to let the paramedics in no until the fired department came and had permit to bust down the door he finally let them in. This hotel was great until they showed how they don’t care about the faithful customers who stay here
- 3/5
Not in a good area, so I wouldn’t book this with the idea of walking anywhere. Room is decent enough to sleep in. I would look at other options if I were staying in this area again.
- 3/5
I really enjoyed my stay at the time
- 4/5
Staff was very friendly. Even let me see the room before paying