The Jesse Hotel & Bar
About The Jesse Hotel & Bar
Located conveniently in Reno, The Jesse Hotel & Bar has air-conditioned rooms, a terrace, free WiFi and a restaurant. Featuring a bar, the hotel is close to several noted attractions, around a 4-minute walk from National Bowling Stadium, 0.6 miles from Wingfield Park Amphitheater and a 11-minute walk from Pioneer Center for the Performing Arts. The property is non-smoking throughout and is located a 10-minute walk from National Automobile Museum. At the hotel, the rooms are equipped with a desk. Featuring a private bathroom with a shower and free toiletries, rooms at The Jesse Hotel & Bar also feature a city view. All rooms in the accommodation are equipped with a flat-screen TV and a hairdryer. Popular points of interest near The Jesse Hotel & Bar include Truckee River Walk, Nevada Museum of Art and Reno-Sparks Livestock Events Center. Reno-Tahoe International Airport is 3.1 miles from the property.
Amenities
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Pet friendly
- Smoke-free property
Reviews
The hotel is generally well-liked for its clean, spacious, and beautifully appointed rooms, comfortable beds, and friendly staff. However, the lack of an elevator, noise from the surrounding area, and the presence of homeless people nearby are frequently mentioned concerns.
- Clean, spacious, and beautifully appointed rooms
- Comfortable beds
- Lack of an elevator
- Noise from the surrounding area
- 5/5
Nice property, good location, very nice room, and very nice staff
- 5/5
Super quaint and located by many good restaurants and bars. Clean and comfortable.. friendly staff. The attached restaurant is also really good.
- 3/5
There were pubic hairs on the bathroom floor super gross floors were kind of dirty and fridge wasn’t very cold and coffee maker had existing water in it also gross
- 5/5
Didn’t know what to Expect??? Way better than could’ve ever thought!!! Can’t wait to come back!
- 5/5
The building is historical, but the interior is not. Everything was comfortable and convenient. The decor was very modern and would appeal more to a younger age group than we retirees. 🙂
- 5/5
We were in Parke which is a corner room. We loved it. Our dog did too.
- 4/5
The hotel was very nice and clean. The area is very homeless ridden however the hotel was secure. It is very close to the aces ballpark and other desireable attractions. It was fun watching the dancing in the garden area at night. Definitely would stay again!!
- 5/5
Exceptional
- 4/5
Great room with a lot space. No staff basically, it’s mostly automated. Being right across from the bus station with a guy screaming all night was a bit of a different environment for me.
- 5/5
Close to Bowling Stadium, but you don’t want to haul your equipment up the steps. Ha. A communal microwave would be an improvement, but it was great otherwise. Parking between 5PM and 8:30PM is trouble, but provided spots are fine otherwise.
- 5/5
Excited to return for another stay this summer.
- 5/5
Exceptional
- 2/5
The room looked cute- modern decor in an old building. I’m not a neat freak but I do inspect the room. We hadn’t touched the bed and right there under the decor pillow lay two long stands of hair that was clearly not either of ours. Yuck. In the shower, I found several pieces of hair. The sink didn’t look clean, either but I had Clorox wipes to clean that myself. There is a window looking right into the shower and the blinds wouldn’t close- broken. I was above disappointed and contacted The Jesse via email. No on site staff. They messaged me back saying their housekeeping left for the day and if we still wanted clean comforter, sheets. And that they would send someone to check the blinds. Of course, we answered would ‘Please do’. We came back at night to the same sheets and the blinds still not working- no one was sent. Would not stay here again.
- 4.5/5
The Jesse Hotel & Bar is a beautifully curated retreat that offers a sophisticated alternative to the traditional hotel experience in Reno. Located in a historic building that has been thoughtfully preserved, the property balances a sense of industrial heritage with modern, refined comfort. Street Noise
- 4.5/5
The Jesse Hotel & Bar is a beautifully curated retreat that offers a sophisticated alternative to the traditional hotel experience in Reno. Located in a historic building that has been thoughtfully preserved, the property balances a sense of industrial heritage with modern, refined comfort. Street Noise
- 0.5/5
Nothing It is not a hotel at all and nobody was there just shortly after dark. The bar and "hotel" were closed at 8 when I arrived. They took my money and I didn't even stay there. I arrived and couldn't get in so I called the number and some confused guy answered the phone with kids screaming in the background. By the time somebody sent me information to get inside (which is not necessary at an actual hotel) This is basically an AirBNB over a bar with shitty hours. This is false advertising and it needs to be removed from the website. I was not able to get in when I arrived and it was also clearly not a hotel nor was the bar opened, which is the only amenity!
- 3/5
Nicely redecorated room with plenty of space. Good aesthetic. Noisy location (double or triple panes windows would go a long way in helping this, and they’re not that expensive). No staff at all to ask questions of if you’re there on a Monday. Messy trash and cleaning area on second floor was unwelcoming.
- 3/5
Nicely redecorated room with plenty of space. Good aesthetic. Noisy location (double or triple panes windows would go a long way in helping this, and they’re not that expensive). No staff at all to ask questions of if you’re there on a Monday. Messy trash and cleaning area on second floor was unwelcoming.
- 5/5
Great place!
- 4/5
Very good
- 4/5
Downtown area is convenient to a lot of things, but it's not clean, or safe.
- 4/5
Very comfortable facilities. Great shower. Did and drinks in the bar are better than most niche hotels. Downtown area is convenient to a lot of things, but it's not clean, or safe.
- 3/5
Room was nice. No elevator, only stairs and all rooms are on 2nd & 3rd floor. Terrible sketchy neighborhood. Bartenders were helpful, especially Jess, as there’s no front desk or luggage assistance.
- 5/5
Wonderful property and staff! Thanks to their team!
- 5/5
Location was great. Everyone was friendly. Would definitely come back again.
- 0.5/5
Nothing It is not a hotel at all and nobody was there just shortly after dark. The bar and "hotel" were closed at 8 when I arrived. They took my money and I didn't even stay there. I arrived and couldn't get in so I called the number and some confused guy answered the phone with kids screaming in the background. By the time somebody sent me information to get inside (which is not necessary at an actual hotel) This is basically an AirBNB over a bar with shitty hours. This is false advertising and it needs to be removed from the website. I was not able to get in when I arrived and it was also clearly not a hotel nor was the bar opened, which is the only amenity!
- 3/5
If it wasn’t for the sense of uncleanliness and finding hair everywhere. One pillow had a blood stain. It was beyond gross. The robe didn’t look clean… It was the downstairs cafe and bar that made the stay worthy.
- 5/5
I’ve stayed at the Jesse several times now. They have always been so accommodating and the rooms are clean and comfortable
- 5/5
Room was gorgeous. Staff so nice and accommodating.
- 5/5
Clean room, spacious room, easy check in/check out
- 4/5
Hotel is nice, rooms are large, clean and comfortable. Unfortunately, it is directly across from a bus station with a large homeless population outside. There were people yelling outside and loud buses at various times throughout the night. They provide earbuds, but for a light sleeper this was a really rough night and I won’t return.
- 5/5
I absolutely loved this little gem! Despite the fact that it's in a rougher neighborhood, I felt super safe and well taken care of by the staff. The rooms are gorgeous and the bathrooms like little old school SPAs. I found this place by googling "safe and cozy small hotels for women" and it was exactly that. Plus, the food at the bar is delicious.
- 3/5
Good: Food was solid. Beds were very comfortable, Sound was manageable with provided ear plugs and white noise machines. Ok: No Sleep Masks, not a great neighborhood but surrounded by some other event spaces breweries and distilleries which made for some walkable places to go to. Not Good: Confusion and contradictory info between remote check in saying to go to the bar, and the bar staff saying no not to go to the bar. Heat in the room could not maintain temp. One night at 66 and another night at 62. Bad: Getting barked at and nipped by a staff members dog when going from the hotel to the parking lot. Overall a lot of potential. Would come back for the bar and good but not the hotel.
- 5/5
A sweet little boutique hotel. Our room was beautiful, and cozy. The staff were wonderfully accommodating, and super nice.
- 5/5
Second time I’ve stayed here. Room was so cute and clean. Drinks and food are great. This is my go-to for staycations in Reno!
- 5/5
Exceptional
- 5/5
Loved this hotel. More like a boutique hotel than the big casino hotel options in the area. We loved our room. It had lots of personality; not a cookie cutter kind of room at all. The bathroom was spacious and modern and we loved the toiletries they provided. The check in was easy and really liked having a code for the door instead of a card. The bar downstairs was cute and hopping when we got there on Friday night. We didn't have a chance to go down and enjoy it, but we definitely wanted to. We will definitely stay here again; much better than a hotel/casino room!!
- 5/5
Beautiful room, lovely owners
- 5/5
The room was SO cute. I had some food and drinks at the bar, and it was delicious. There are a lot of homeless people in the area, but the building felt safe and secure. Will definitely stay again!
- 5/5
A couple things of note are that the bar below can be pretty loud, though not terrible from the higher floor. They provided ear plugs and apparently plan to re-do the ceiling of the bar to help with that. It didn’t bother us too much, but wouldn’t be great for light sleepers! Also, it’s an old building and the city won’t allow them to put in an elevator, so bring a smaller overnight bag! We’ll definitely stay again.
- 5/5
Yes.
- 0.5/5
The location was unbelievably bad couldn’t leave room after 9pm until someone arrived at 8 am
- 0.5/5
The location was unbelievably bad couldn’t leave room after 9pm until someone arrived at 8 am
- 4/5
Loved our stay at the Jesse Hotel! Our room was spacious and the bed was super comfortable. Was such a luxury to lounge and relax from our day's drive. Not a reflection on the hotel, but did find the homeless folks concentrated in the area inhibited our exploration as first-time Reno visitors. Luckily, being inside the Jesse made up for that!
- 5/5
Exceptional
- 4/5
Very good
- 4/5
Yes
- 5/5
Spotless, great bar and vibe. DJ was awesome too. Not too loud not too crazy but great add to the ambiance.
- 1/5
The score is low because of a “party” night the hotel began to host. The music is loud, extremely loud. Our entire room shook. It was deafening! Plus the music was horrible. I will never stay here again.
- 5/5
Exceptional
- 4.5/5
Superb
- 4/5
Awesome room in a cool building in a scruffy setting
- 4/5
It was a great hotel. Our room was as pictured and described. What I didn’t see in the fine print is there is no elevator. We took our luggage back to the car and just brought in a backpack. We were there for just 1 night on way home from Tahoe. It was a cute hotel. But need to know the downtown neighborhood seems a little sketch and no elevator. Very nice people.
- 5/5
First time staying here and will be my go to stay in Reno. Clean and expansive room. Pretty noisy
- 5/5
The Jessie is a lovely boutique hotel with newly renovated rooms, comfortable beds, and a welcoming professional staff. I would definitely stay at this property again.
- 5/5
The place was absolutely amazing. The room was sooo cute and had that eclectic feel. The owners/staff were a delight to deal with. Parking was a little rough, not the fault of the property, I had a full size truck and an 18ft trailer
- 3/5
The hotel room was very comfortable and very cool looking. There was plenty of room and it had a good vibe. The location of the hotel is right by a bus station and there’s a lot of homeless people wandering around outside. We heard noises all through the night.
- 5/5
Great staff. Cool place
- 3/5
The hotel room was very comfortable and very cool looking. There was plenty of room and it had a good vibe. The location of the hotel is right by a bus station and there’s a lot of homeless people wandering around outside. We heard noises all through the night.
- 5/5
Lovely boutique hotel, great location with food and drink downstairs
- 5/5
Loved the room and the way the building has been renovated. Also enjoyed great bar and coffee options the next morning. A really cool boutique hotel!
- 2/5
N very disappointing. The ratings are just not true. While the hotel is really cute. The hotel is located in a less than desirable location. I would never recommend this place to a woman traveling alone. ”
- 4/5
At first glance I regretted booking, but the reviews were very good so I stuck with my reservation. The room was very clean and the bed was very comfortable. Nice TV and internet. It's just on a busy street, but the noise calmed down late at night. I was concerned about the safety of leaving my car and belongings in the parking lot, shady part of town, but all was fine. Disheartening area because of many homeless people. No place to walk for exercise and feel safe. The bar/restaurant downstairs is pretty popular and I enjoyed my dinner.
- 4/5
Very good
- 4.5/5
The Jesse has a great location in the brewery district. The room was spacious and well appointed. Nice to have two chairs in the room, which even though right above the bar, was well sound proofed. The room could use some drawers for clothing and the glass window on the bathroom door was a new experience.
- 5/5
Loved everything. Beautiful property, fantastic staff and beautiful attention to detail with decor and design. Amazing restoration of a gorgeous historic building. Super impressed. Great location.
- 5/5
Very chic and unique. Stayed at 4 different hotels on this trip through Reno and Northern California and this bed was the most comfortable!
- 5/5
We absolutely loved our room and the hotel overall. The bar and patio area was so fun and quaint. Only downside was the amount of homeless people nearby but we did not feel unsafe. The lights could be better in the bathroom or have a makeup mirror but overall excellent! We will definitely be back.
- 5/5
Beautiful place to stay at! Great staff nice rooms, we stayed at the belle
- 5/5
The room was so nice, clean and welcoming. The bed was comfortable and we slept right through our alarm. The staff were all friendly and helpful. It was a great stay and will definitely be back.
- 5/5
Our stay at the Jesse Bar & Hotel was great! The room was beautiful, and clean. The staff were absolutely amazing, incredibly welcoming and helpful.
- 5/5
We loved the modern decor and on-site free parking
- 5/5
The property has a great location. It also has a restaurant and the food is fantastic.
- 5/5
Nice place to stay. Bed was super comfortable. Cool style rooms. Quaint place.
- 5/5
The owner was amazing, helpful and accommodating with checkin and checkout times. Rooms were comfortable and clean. Would really recommend the hotel.
- 4/5
nice. I went on a Thursday and apparently it's dj night. My walls were shaking and it was very loud and didn't stop until after 11. Couldn't even hear my TV but the music was good so I'm not complaining. After the dj was done it was very quiet.
- 5/5
Located within walking distance to many attractions.
- 5/5
Only thing is, in the afternoon parking gets competitive with people coming to the bar. But there's always enough parking at night for guests staying at the hotel and staff will help you if parking lot is full.
- 4/5
Beautiful rooms and love the details Restaurant could open up earlier for coffee, etc.
- 5/5
I loved staying at the Jesse Hotel. Our room was stunning and the location was great. Everything was within walking distance and right opposite is an authentic and wonderful Basque restaurant. The staff at the Jesse are friendly and helpful and if ever I’m in Reno again I would love to stay there again.
- 3/5
Property under renovation, restaurant not open when I stayed, so incomplete review. Room overlooked busy intersection, so not the quietest. The room itself was nice. There was no staff at check-in, so it was a bit of a finders mission getting to room
- 5/5
What a great spot and lovely room. The location is great and walking distance to lots of good restuarants and lively bars. The rooms are spacious, and well appointed.
- 5/5
Beautiful space. Room was unique and spacious. Very walkable.
- 5/5
Great room. Easy check in.
- 5/5
It's not a casino. Small and intimate.
- 3/5
Very sketchy neighborhood. Many people passing by were obviously in bad physical and mental shape. Our room was two flights up. Very steep. No elevator. Room was clean and well done but street noise was excessive. Ear plugs provided should have been a clue. One the positive side, food in restaurant/ bar was excellent. Staff was helpful, but i dont see myself staying there again.
- 4/5
The rooms were amazing, large and clean, great showers, great bed SLIGHTLY more staff interaction would be great - went down to the bar/lobby both mornings for coffee and couldn't find the coffee or anyone to help
- 5/5
We stayed one night to go to the Banana Ball game, Party Animals vs Texas Tailgaters. Greater Nevada Field is just 3 short blocks away. Cal Neva Casino is a couple of blocks past the stadium. Hotel was in an older building which added to it's charm. Nice bar downstairs. Room was huge!
- 5/5
This place is absolutely amazing. Such an amazing vibe, room was more then you would expect. Bar and restaurant is nothing but top notch. I stay more then 100 nights a year in hotel rooms. This has been my 2025 favorite.
- 5/5
Great modern spot amidst the casinos of Reno.
- 4/5
Old building with high ceilings nicely remodeled inside. Window in bedroom faced busy street, which would be o.k. except the window glass (newer) did not seal completely with the overall structure of the window, so there was a noticeable gap where noise and air came through. In late May not a problem with too hot or too cold but in winter or peak summer, this would be very inefficient re: comfort. Street noise was noticeably loud compared to in the hallway which also had a window facing the street but sealed well.
- 4/5
There was a dog in the room below us barking. To
- 5/5
Tons of character at this sweet little hotel.
- 3/5
Check in after hours (after 9 pm) is confusing, not easy. I thought this was a full service hotel. It’s more like a For Rent By Owner but with half dozen or so hotel like rooms.
- 5/5
The room was wonderful. The daytime bar manager was great and gave us super reccomendations. The area was easy walking from amtrack station to city buses, car rental and casinos. The area surrounding did have a lot of homeless people, but we didnt feel threatened or concerned. Would definately stay again if back in Reno.
- 5/5
The Jesse is a special place and the room was wonderful. If the need to stay in Reno were to come up again, it would be at the top of our list.
- 5/5
Very unique loved the window and spaciousness- good value- nice restaurant
- 4/5
The hotel is in a fun area , has great style, and large rooms. It was rather noisy, but that comes with older buildings in downtown locations. We did appreciate that there was a white noise machine and ear plugs.
- 5/5
Great hotel, super cute, room was clean and just as it looked in the photos. Bar downstairs was really fun and made great cocktails.
- 5/5
Awesome staff and beautiful room!
- 5/5
The management and staff were all very friendly and helpful. The whole hotel had a great vibe. The room was beautiful, comfortable, spacious and clean. The bathroom products were great. The only thing the room was missing was a full length mirror. There is a lot of homeless all around including hanging around by the parking lot, which is not the hotels fault, but I did see the management walking through the parking lot to keep a watch on things on two different occasions which we appreciated.
- 5/5
Cute boutique hotel with great staff! Huge room, very well decorated!
- 4/5
My husband and I stayed at Jesse Hotel for 2 nights. Hotel bar and restaurant were closed temporarily during our stay. It was a bit of disappointment. The hotel itself was neatly decorated and very clean. There is no elevators, so be prepared to take few flights of stairs. It is located right next to a bus terminal, and in a bit of dicey neighborhood. There are bars and concert venue nearby. Few minutes walk from El Dorado.
- 3/5
The overall look and decor of the hotel was lovely. The bar and coffee was excellent along with staff friendliness. Only issues were a nearby bar was so loud until midnight it wasn’t restful, and general soundproofing was not great, where you could hear footsteps and conversation in neighboring rooms like it was in your own room. Stairs were noted in other reviews, so it wasn’t a surprise but definitely only good if traveling light. Parking was questionable as homeless people checking out vehicles with easy access to lot.
- 1.5/5
The room was beautiful I booked over a month early. When we arrive we are told to check in at the bar. There is no front desk and the man there said he’d just taken over the business that week. I clicked pay at property and for two days prior to arriving they tried charging my card. When we checked in they charged my card twice! Which overdraft my account and ruined my trip. I’m still waiting on a refund three days later. I may have to contact my bank and the better business bureau.The bar and restaurant was closed even after telling us that is open upon booking. And there was zero staff there the two days we stayed lucky we didn’t need anything
- 5/5
Great experience!
- 5/5
Really nice place to stay for the weekend. Great vibe on the entire property.
- 4.5/5
Noisy street but the ear plugs made it ok
- 4/5
Super cute.
- 4/5
The hotel is a cute hotel in a fun location.
- 3/5
The hotel itself is super cute. However I didn’t realize it was in a heavily populated homeless traffic. We were scared to leave in the morning because of the heavy traffic from the main door on the street and it was still early before the other doors opened. The stairs that would have been nice to know as we had extremely heavy luggage up two flights of stairs. The room and bed itself was really cute and spacious. I just wish I knew more about the area. We also reached out to the staff our tv was not working and set to complete Spanish and never received a response from my text so we had no tv. So communication wasn’t great.
- 5/5
Our room was so cute and chic. The staff were all so nice and accommodating. I would definitely recommend this place. We had a great stay!
- 5/5
Such a great little spot! I will definitely book there again next time I’m in town.
- 4/5
Love the boutique feel of the hotel
- 5/5
Great value, spacious rooms, excellent bar.
- 4/5
A very nice renovated hotel with excellent service by the staff. No elevator means a long flight of stairs to the rooms. Don’t expect all the amenities you might get in a more modern hotel.
- 5/5
No complaints!
- 5/5
Super cute boutique hotel. Walkable to the Reno Ballroom. Very comfortable bed, large room and bath, pet friendly, free parking, great bar & tacos.
- 5/5
Property is extremely dog friendly and has the best coffee and bar around. Location is convenient to walk and jump on public transportation. They were very busy, but saved us a parking spot by reserving it for us with a cone. Seriously went above and beyond. One of our favorite places to crash in Reno.
- 3.5/5
quite enjoyable
- 5/5
The coolest place to stay in Reno. The building is gorgeous and the restaurant was fantastic. You can see the big casino's but you're not part of that craziness. Walkable to great breweries and restaurants.
- 5/5
I loved the apartment feeling of the room. The bedroom is separate from the living room. Hardwood floors, and a HUGE shower! Really great room. I'm sure it states it on the website, but just in case, be sure that you're aware the rooms are upstairs with no elevator. That doesn't get them any stars off in my opinion, that's part of what you sign up for when you book!
- 3/5
We loved the aesthetic and decor of the Jesse. The bar was awesome. The downside is the noise. Despite the provided earplug, it was so loud and hard to sleep. Also the people above we so loud stomping and fighting. The interior and exterior noise detracted so much from the overall experience, unfortunately, because the hotel is so lovely
- 4/5
Having the restaurant and bar downstairs is a nice bonus. Tacos are great and cocktails not bad either. And in the morning turns into coffee bar, and has great coffee. The things you have to be ok with to stay here: Using stairs. There is no elevator. Street noise. Was pretty loud in the room we were in (Parke). Suggest 3rd floor and away from street if that bugs you. Neighborhood is a bit sketchy. Overall the plusses far outweigh the negatives. Really enjoyed our stay.
- 5/5
Great hotel, nice decor, friendly staff, cool bar & 300mbps download internet. Excellent
- 4.5/5
Staff was excellent and helpful. Food was delicious. Nothing
- 4/5
This is an excellent hotel. The modern interior is spacious and stylish with perhaps the best bed I have slept on. Location is awful but will hopefully improve over time. The city needs to spend money on helping the homeless and not building more crappy empty casinos. There is are plenty of empty buildings surplus to requirements. Towels a little scratchy.
- 5/5
I walked in my room - up a steep and creaky flight of stairs - with some trepidation, but I was immediately in love. The place is clean and comfortable with thoughtful touches such as the white noise generator and earplugs to compensate for the fact that downtown Reno is noisy; the hot water pitcher that works for the steep-able coffee or tea, whichever you prefer; and the plentiful plugs for charging things and smart TV. The food downstairs is delicious and allergen-friendly, and the cocktails are on point. The staff is friendly, helpful, and casual - a great combo if you ask me. I’ll definitely be staying here if I pass this way again.
- 5/5
It's really a lovely spot and I wish I had been able to sample their mezcal, But it didn't fit my schedule. Biggest issue is it's really loud, multiple ambulances or sirens anyway at night. They do provide earplugs.
- 5/5
Check in was easy. Friendly staff.
- 1/5
Horrible hotel, wouldn't ever recommend this to anybody.
- 3/5
The bathroom door was mostly window and if the room door was opened you could see directly into the bathroom. The location did not make me feel safe. The property was surrounded for blocks by unhoused people clearly in need of assistance. This is not a safe hotel for a single person who will be on foot seeing the city. I did not feel safe leaving the Jesse after dark because of the amount of unhoused people in it’s proximity.
- 5/5
Staff service was great. Limited options on site outside of evening hours.
- 5/5
Good eats and drinks and comfy bed
- 5/5
Wonderful!
- 5/5
Beautiful comfy bed, large shower, convenient bar downstairs. Friendly helpful staff. Nice dog.
- 4/5
Parking lot had multiple street dwellers in various stages of dress and lucidity roamin the parking lot, broken glass. When I left at 5:30 in the morning there were 2 people sprawled on the adjoining sidewalk. Have stayed here 3 times in last 15 months and it’s not improving
- 5/5
Loved the refurbished /rustic vibe of the rooms !
- 5/5
Great big room, super comfortable and above my expectations.
- 3/5
Property and rooms are very nice, however it’s located right next to the Bus Station thus many homeless people walking around at all hours. Not too safe to walk around until you walk a few blocks
- 3/5
However, we noticed before heading to dinner that there were ear plugs provided. We got home from dinner and walking around to find our bathroom lights (over the sink and in the shower) were not working. I sent a text and they did respond thanking me for letting them know). I never heard anything else about it. We were only there one night, but would have been nice to hear anything back or get a check in on it, would have given excellent customer service for that. And if you want a good night sleep, unfortunately this is not the place to stay. We did have to use the ear plugs and still could hear every Harley, car, siren…everything going on outside. I would love to stay here again, if that could be fixed! Very unfortunate, because it’s a cute place and great idea!
- 5/5
It was a great place! It was attached to a bar and had a restaurant, too. The room was nice. Top floor although no elevator and it is an old building so the stair squeaked. It had AC, an amazing bathroom and plenty of space. Parking is shared with the bar. If you had to leave you could place a cone in your spot so patrons wouldnt take your place. The parking lot is also under 24 hours of servalance which is nice. I definitely would go back.
- 5/5
Amazing beds, off the charts Resteraunt and friendly helpful owner and staff
- 5/5
No elevator.
- 2/5
Really wanted to love this hotel! Loved the look and the rooms were great.. but it was so noisy! A lot of homeless people. And not having an elevator was not great.
- 4/5
Loved the room! The area is a little sketchy since we are right next to the bus station. We came back to the hotel for a drink at 8:30 and it was already closed. Seemed early for that
- 5/5
Amazing staff. We will definitely return
- 5/5
Beautiful & spacious rooms and top notch staff & service!
- 3/5
The rooms and service where good. Only complaint I have is when another party came to their room at 1 am we could here everything till they went to bed. Never had to use ear plugs before till now. But over all not bad. Probably better during the week days.
- 4/5
Hotel room amenities, care and cleanliness were impressive. Felt like we were at a 4 star resort within our room including robes and coffee glasses and mugs etc. Will stay here again as long as the prices stay reasonable. Thanks for a great stay.
- 5/5
It was well worth climbing those stairs, super nice room
- 5/5
The bed was fantastic, the room was really great and so was the bar downstairs
- 5/5
Great boutique hotel! The location is very convenient and the restaurant and bar are fantastic!
- 5/5
Love this hotel room. Spacious and unique. Also appreciated the earplugs for the street noise. Very nice and helpful staff.
- 5/5
noise level at night is pretty high on the street the hotel is on. They do give you noise canceling ear buds and a device you can turn on to I guess create noise to overcome the decibel level in the room created by the street noise. So if you want dead silent and a super dark room overnight, you may want to reconsider, but otherwise the room we stayed in was a suite and the shower could easily fit 15 people in it!
- 5/5
A lot of homeless people around
- 5/5
10/10 Great experience! This place is so cute, very comfy beds, clean, and my room actually felt like a place to retreat to after a busy day. If you don't want to stay in a bland soulless place, or at a Casino, this is a great option.
- 4/5
Love the vibe, the environment is getting worse multiple people of the street who were high or drunk were loitering around the property, one was yelling and screaming .. with broken bottles and on the sidewalk. Restaurant/bar closed about an hour before posted closing time.. watched 8 potential patrons leave frustrated since they could not eat or drink there…one asked if they could call and get “real hours” and bartenders said they would never talk to live person …
- 5/5
Great place to stay. Loved our room and will book here again
- 5/5
A true gem in downtown Reno - great alternative to staying at one of the big casino hotels. Beautifully appointed rooms with every amenity (no elevator though -- so you will have to walk up stairs). Friendly staff greets you at the bar, carries your bags and makes sure you are settled in. Superb Mexican bites and cocktails are served in the bar or on the sweet little patio out back. While the room comes with earplugs in case patio noise is too much when you return to your room -- there is a hard stop at 10pm and we were not disturbed at all. Highly recommend!
- 5/5
Amazing trip. Love the Jess. The rooms were so beautiful. Only recommendation is for curtains, they are extremely bright in the morning with just blinds.
- 5/5
The hotel room was very spacious and comfortable. Staff pleasant and helpful. Being across from the bus station meant there were so questionable happenings around the area. I probably wouldn’t have ventured out but myself, but as a couple I never felt unsafe.
- 5/5
We had an absolutely lovely time at The Jesse. We arrived and were greeted by great staff. It was very calm feeling. Our room was great with a super comfy bed and a sound machine that lulled us right to sleep. We also went right away for dinner at the bar and it was delicious! We were able to walk to the show we had tickets to and back. Excellent experience, recommend!
- 5/5
Would stay here again if the price is right :)
- 5/5
The room was clean well decorated, and the brd was comfortable. The staff zi talked tovwere all helpful and friendly.
- 5/5
If you don’t want your run of the mill casino room, then this is your place. Amazing room, cozy bed, the entire ambiance was just perfect. We loved this place! Very romantic
- 5/5
Overall charm of the place was awesome, when checking in the guy was extremely welcoming and told all we needed to know about the place and the surrounding area
- 5/5
Great room. Comfy beds and towels. Nice vibe. No elevator, just so you know.
- 5/5
So amazing, thoughtful, and cute. I would definitely recommend staying here.
- 5/5
This is essentially a bar & restaurant with sleeping accommodations. The staff was great, and the food was wonderful, but if you're looking for a full-service hotel (we weren't), you might find it disconcerting that there's no staff after the bar closes. It's conveniently located near the train station, and only a few blocks from the casino hotels. Our only "complaint" was that the heating/air conditioning control was overly complicated, and the TV streaming would frequently stop, buffer, then restart.