Courtyard by Marriott Reno
About Courtyard by Marriott Reno
Located 1.6 miles from Reno-Sparks Convention Center, Courtyard by Marriott Reno offers 3-star accommodations in Reno and features a fitness center, a shared lounge and a bar. The property is around 2.5 miles from Lakeridge Golf Club, 3.3 miles from Washoe County Golf Course and 4.5 miles from Pioneer Center for the Performing Arts. The property provides an ATM and luggage storage space for guests. The units are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a coffee machine, a shower, free toiletries and a desk. With a private bathroom equipped with a hairdryer, rooms at the hotel also provide guests with free WiFi, while certain rooms will provide you with a balcony. At Courtyard by Marriott Reno all rooms are equipped with a seating area. The accommodation offers an à la carte or American breakfast. At Courtyard by Marriott Reno you'll find a restaurant serving American cuisine. Vegetarian, dairy-free and vegan options can also be requested. A business center and vending machines with snacks and drinks are available on site at the hotel. Speaking English and Spanish at the 24-hour front desk, staff are ready to help around the clock. Nevada Museum of Art is 4.6 miles from Courtyard by Marriott Reno, while Truckee River Walk is 4.8 miles away. Reno-Tahoe International Airport is 1.9 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received generally positive reviews, with guests praising its cleanliness, comfortable rooms, and friendly staff. Many guests also appreciated the hotel's convenient location near shops, restaurants, and other amenities. However, some guests had issues with the hotel's breakfast service, and a few guests had problems with their rooms, such as broken windows or saggy mattresses.
- Cleanliness
- Comfortable rooms
- Breakfast service issues
- Room issues
- 2/5
My vehicle was backed into right in front of the building. I requested footage of the parking lot and never heard from any employee. I am super frustrated with this situation and can’t believe a Marriott doesn’t have parking lot cameras.
- 5/5
Great updated rooms! Perfect amenities such as state of the art gym and restaurant on premises. The front desk staff were wonderful and very inviting!
- 5/5
Easy access, close to my needs and places to dine and shop. Everything is ala cart and no typical continental breakfast. Other than that, its a good location
- 1/5
I contacted customer service regarding these concerns and was told that I needed to go to the lobby at 3 p.m. to speak with the manager. As a guest, I should not have to track down management because the room was not properly cleaned or inspected before the next guest arrived. This issue still has not been resolved, and because of that, I would not recommend staying here.
- 4/5
Bed was rock hard but otherwise the hotel was great. Clean, friendly staff.
- 3/5
Clean hotel, convenient location. The walls are thin so you can hear everything, like your neighbors shower. The tv didn’t work. The conditioner and body wash were empty and no wash cloths were provided. The shampoo is awful and the hair dryer literally lit my hair on fire. The food at the bistro is terrible (as in my scrambled eggs were cold two days in a row- they’re not freshly cooked), but the Starbucks coffee is good. The woman working the bistro is the hardest working employee, but the front desk employees seem tired and indifferent to guests. Parking is hard. Amenities for a basic businesss trip are lacking.
- 3/5
Gabriella (Staff) was excellent!
- 5/5
We would stay there again because it met our needs.
- 5/5
Exceptional
- 5/5
the parking was great
- 5/5
Breakfast was cooked to order and service was fast and friendly. The room was clean and spacious. Parking was easy.
- 3.5/5
Good
- 2/5
The Bistro served a frozen Patty and it was gray.
- 0.5/5
I didn’t the room was nasty hair on the floor everywhere The room was nasty left a day early pet hair everywhere stain on the blanket
- 0.5/5
I didn’t the room was nasty hair on the floor everywhere The room was nasty left a day early pet hair everywhere stain on the blanket
- 1/5
Buyer beware!!!!! This place is awful! I reserved a 2 queen room and at check in they gave me a king bed only, did not tell me they switched it and when I showed them my reservation they told me it was my fault despite the reservation clearly showing 2 queens! When the manager arrived on scene she told me the hotel was full and they had no other rooms and that I had to take what they gave me! Wow!!!!! So don’t trust them! Staff was absolutely awful! It was so bad I cancelled my reservation and went somewhere else to salvage the trip.
- 5/5
Exceptional
- 4/5
Very good
- 3/5
Toilet needs to be updated. It was the old model that is very low. It makes it difficult for any person to get up without holding on to something for assistance. Toilet lid kept flopping down on you during use. Fixtures were also outdated in the bathroom. Also, the room needs more lighting imn most areas.
- 5/5
Good location with plenty of parking. Breakfast options were limited but were fine. Clean room and shared spaces.
- 5/5
Clean room, breakfast was delicious. Great place to stay.
- 5/5
Clean room, breakfast was delicious. Great place to stay.
- 5/5
Very clean and quiet. Perfect for what we wanted. Bistro had excellent food as well
- 5/5
Was close to everything I needed. Only complaint is typical of most major hotels: pillows could be better.
- 5/5
Loved the layout of the king room w sofa. The breakfast was great. Gene and the barista were very accommodating and friendly. We will be back.
- 5/5
Great place.
- 5/5
Very relaxing room with excellent service No complaints
- 5/5
No complaints
- 5/5
Great service, very clean room (room 409), great location that’s close to shopping and restaurants, great price for the room we stayed in.
- 5/5
Great service, very clean room (room 409), great location that’s close to shopping and restaurants, great price for the room we stayed in.
- 5/5
Everything! Beds were comfortable! Staff was very nice and helpful. No complaints!!!
- 5/5
Everything! Beds were comfortable! Staff was very nice and helpful. No complaints!!!
- 4/5
It was a little on the expensive side and the laundry facilities were very small and the dryer didnt really dry clothes even after adding extra time.
- 4/5
Location was great and staff was wonderful and they had laundry facilities It was a little on the expensive side and the laundry facilities were very small and the dryer didnt really dry clothes even after adding extra time.
- 5/5
loved
- 5/5
loved
- 4/5
Very good
- 4.5/5
Superb
- 5/5
Ice rooms. Very attentive service good breakfast
- 5/5
Ice rooms. Very attentive service good breakfast
- 4/5
Very good
- 4/5
Very good
- 5/5
Hotel was clean, staff was good.
- 5/5
Hotel was clean, staff was good.
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
Friendly staff! Everything was amazing!
- 5/5
Exceptional
- 5/5
View of freeway wasn’t great. Everything else was
- 5/5
View of freeway wasn’t great. Everything else was
- 4/5
Todo muy limpio solo q el colchón del sillón ya está muy feo no está cómodo
- 4/5
Todo muy limpio solo q el colchón del sillón ya está muy feo no está cómodo
- 5/5
The reception was awesome they even called us to ensure we had everything settle up and there was no charge on parking.
- 4/5
Location None
- 5/5
Very nice staff, clean grounds, and a stellar fitness center.
- 5/5
Very nice staff, clean grounds, and a stellar fitness center.
- 5/5
The hotel is nicely managed; the location is a little noisy
- 5/5
The hotel is nicely managed; the location is a little noisy
- 5/5
Quick & Easy for the stay
- 5/5
Quick & Easy for the stay
- 4/5
Nice room layout. Free parking. Very friendly breakfast staff.
- 4/5
Nice room layout. Free parking. Very friendly breakfast staff.
- 5/5
Great business hotel for the offices across Virginia St. Looks new, OK bed, good light, ample movable desk, lots of power outlets.
- 5/5
Great business hotel for the offices across Virginia St. Looks new, OK bed, good light, ample movable desk, lots of power outlets.
- 4/5
Clean comfortable room
- 4/5
Clean comfortable room
- 4/5
Didn’t try the hot tub or breakfast but can say Staff was extremely nice. Beds and pillows not to comfortable but clean.
- 4/5
Didn’t try the hot tub or breakfast but can say Staff was extremely nice. Beds and pillows not to comfortable but clean.
- 5/5
.
- 5/5
.
- 5/5
It was clean, well maintained property. Staff was very attentive
- 5/5
I had a great stay.Everything was clean and well maintained. Staff was nice and helpful. The bed was so-so, firm on the less used side and a dip on the more used side.
- 5/5
I had a great stay.Everything was clean and well maintained. Staff was nice and helpful. The bed was so-so, firm on the less used side and a dip on the more used side.
- 5/5
My son enjoyed the work out facility. And then we enjoyed watching football with snacks and drinks.
- 5/5
My son enjoyed the work out facility. And then we enjoyed watching football with snacks and drinks.
- 4/5
My only comment is that I was unaware that housekeeping only cleans the rooms every other day. When I asked why they didn't come yesterday, I was told about this and the front desk staff said that I should have been told when I checked in. I wasn't.
- 4/5
My only comment is that I was unaware that housekeeping only cleans the rooms every other day. When I asked why they didn't come yesterday, I was told about this and the front desk staff said that I should have been told when I checked in. I wasn't.
- 4/5
Very clean
- 4/5
Very clean
- 5/5
Always a great stay and really appreciate the location.
- 5/5
Always a great stay and really appreciate the location.
- 3/5
The staff was nice but the dining was extremely slow because they don’t have enough staff. It took 15 minutes of just standing at the counter before we even got to give an order, then another 20 to get the food, but it was all heat and serve Starbucks food, so I don’t understand why, except needing two people would help. Oatmeal was barely warm. I asked if I should expect this both day we were there and the front desk basically just said yes, they only have one person and the dining counter and one in the back. We had to leave early so I had to get down to the dining room and make sure I was early just to be sure we got food, even though there were only a few other guests there. Be prepared to wait a long time…or get food somewhere else if you are in a rush.
- 3/5
The staff was nice but the dining was extremely slow because they don’t have enough staff. It took 15 minutes of just standing at the counter before we even got to give an order, then another 20 to get the food, but it was all heat and serve Starbucks food, so I don’t understand why, except needing two people would help. Oatmeal was barely warm. I asked if I should expect this both day we were there and the front desk basically just said yes, they only have one person and the dining counter and one in the back. We had to leave early so I had to get down to the dining room and make sure I was early just to be sure we got food, even though there were only a few other guests there. Be prepared to wait a long time…or get food somewhere else if you are in a rush.
- 5/5
Very clean property and quiet.
- 5/5
Very clean property and quiet.
- 5/5
Great staff and room was great. Always a great stay.
- 5/5
Great staff and room was great. Always a great stay.
- 4/5
modern, clean, restaurant, beautiful rooms, amenities soap, refrig, large room, immaculate, elevators, stores and restaurants within walking. about 2 miles to casinos.
- 4/5
modern, clean, restaurant, beautiful rooms, amenities soap, refrig, large room, immaculate, elevators, stores and restaurants within walking. about 2 miles to casinos.
- 5/5
Excellent property
- 5/5
Excellent property
- 5/5
Good lighting for parking. Friendly staff. Great bar for happy hour and morning coffee. Everything is good. GREAT location and staff. Good neighborhood.
- 3/5
The hotel was fine. There was an issue that was cleared up by management when brought to their attention.
- 3/5
The hotel was fine. There was an issue that was cleared up by management when brought to their attention.
- 5/5
Clean room. Excellent caring staff.
- 5/5
Clean room. Excellent caring staff.
- 5/5
I liked the breakfast options and the staff was amazing. The only place I will stay while I am in Reno.
- 5/5
I liked the breakfast options and the staff was amazing. The only place I will stay while I am in Reno.
- 5/5
Overall excellent facilities and staff. Front desk clerk girl was very efficient and welcoming.
- 5/5
Overall excellent facilities and staff. Front desk clerk girl was very efficient and welcoming.
- 5/5
Staff are nice and friendly. Breakfast was good and i loved how there was Starbucks
- 5/5
Staff are nice and friendly. Breakfast was good and i loved how there was Starbucks
- 3/5
I didn’t read the fine print so I was surprised when I returned to the hotel at 6pm to see my room hadn’t been cleaned. When I found out they only clean on the third day, unless asked otherwise, I was pretty disappointed. Housekeeping was gone for the day and so I could only get more clean towels. I paid $560 for two nights and didn’t get my room cleaned! I was pretty grumpy about it with the front desk, but when I apologized to them later, they graciously accepted.
- 3/5
I didn’t read the fine print so I was surprised when I returned to the hotel at 6pm to see my room hadn’t been cleaned. When I found out they only clean on the third day, unless asked otherwise, I was pretty disappointed. Housekeeping was gone for the day and so I could only get more clean towels. I paid $560 for two nights and didn’t get my room cleaned! I was pretty grumpy about it with the front desk, but when I apologized to them later, they graciously accepted.
- 5/5
Very comfortable and quiet
- 5/5
Best Courtyard Hotel we have had the pleasure of visiting. Associates were pleasant and respectful. Especially liked the bathroom without a bathtub. Bed was comfortable also. Very satisfied with our stay.
- 5/5
The staff at the front desk and bistro were very professional and pleasant, the room was very clean and comfortable.
- 5/5
The staff at the front desk and bistro were very professional and pleasant, the room was very clean and comfortable.
- 4/5
It was a wonderful stay at the Marriott thank you so much I will be back
- 4/5
It was a wonderful stay at the Marriott thank you so much I will be back
- 4.5/5
The break
- 2/5
We were very disappointed your website states you have a pool and spa, this was our main reason for booking at this hotel. We wanted to escape the valley heat and enjoy a getaway with a pool. Please update your amenties on your website. Wound up just sitting in the bar area trying to enjoy a cocktail and got over charged by the bartender saturday night. She was very unfriendly and did not want to give us a receipt, stated "We usually keep these" Once we saw the receipt she had charged us twice for the drink. Also our ice machine was broke on our floor and disappointed the coffee wasnt a keriug so we could bring our own coffee
- 2.5/5
Location was perfect centralized for what we needed to get around and do. The bonus part was convenient of store and eateries. The bedding was too old for good support and comfort l. Towels were a bit rough.
- 4/5
Nice clean modern hotel . I wish they had a spa. Breakfast was not very good , dry breakfast burrito.
- 4/5
Nice clean modern hotel . I wish they had a spa. Breakfast was not very good , dry breakfast burrito.
- 4/5
Check in was odd because they switched our room and didn’t inform me about it until I asked. After that, she compensated by giving us a voucher for breakfast and three bottles of water. Beds very comfy. Noisy upstairs and around us. Why no lotion? It’s so so dry in Reno. Hotels used to supply lotion… Overall, it was good but not five star.
- 4/5
Check in was odd because they switched our room and didn’t inform me about it until I asked. After that, she compensated by giving us a voucher for breakfast and three bottles of water. Beds very comfy. Noisy upstairs and around us. Why no lotion? It’s so so dry in Reno. Hotels used to supply lotion… Overall, it was good but not five star.
- 5/5
The portions for breakfast were huge and the gentleman behind the counter was warm and outgoing.
- 5/5
The portions for breakfast were huge and the gentleman behind the counter was warm and outgoing.
- 5/5
A big pricey
- 5/5
The gym is brand new and full of great equipment.
- 5/5
The gym is brand new and full of great equipment.
- 5/5
Good room
- 5/5
Good room
- 4/5
The accommodations were adequate.
- 4/5
The accommodations were adequate.
- 3/5
Everything was honestly great, the bed was terrible though
- 3/5
Everything was honestly great, the bed was terrible though
- 2/5
The lady on the phone even used this as a major selling point: “There are not many hotels around that have EV chargers!” But when I got to the hotel, it turned out they had only two working chargers, both of which were occupied the whole night (the nature of the beast with slow level 2 charging). There was a third charger that was missing the J1772 adapter… So no charging for me. When I asked the receptionist for an adapter, she kept telling me it was with the charger, even though I told her a few times that it wasn’t. When you have only two working chargers for an entire hotel, you probably should not advertise EV charging… Oddly, more of half of the parking lot was empty, so there would have clearly been plenty of space to install a few more chargers. And the installation of a level 2 charger isn’t expensive, either. The tech difficulties didn’t stop there, the hotel had also advertised free WiFi, but the WiFi was only accessible for Bonvoy members… Normally, this wouldn’t have mattered much, but my cell reception inside the hotel was virtually non existent; I couldn’t even receive texts. For more than $200 per night, you should have WiFi!!!
- 2/5
The lady on the phone even used this as a major selling point: “There are not many hotels around that have EV chargers!” But when I got to the hotel, it turned out they had only two working chargers, both of which were occupied the whole night (the nature of the beast with slow level 2 charging). There was a third charger that was missing the J1772 adapter… So no charging for me. When I asked the receptionist for an adapter, she kept telling me it was with the charger, even though I told her a few times that it wasn’t. When you have only two working chargers for an entire hotel, you probably should not advertise EV charging… Oddly, more of half of the parking lot was empty, so there would have clearly been plenty of space to install a few more chargers. And the installation of a level 2 charger isn’t expensive, either. The tech difficulties didn’t stop there, the hotel had also advertised free WiFi, but the WiFi was only accessible for Bonvoy members… Normally, this wouldn’t have mattered much, but my cell reception inside the hotel was virtually non existent; I couldn’t even receive texts. For more than $200 per night, you should have WiFi!!!
- 4/5
Nice clean room. A bit noisy. Could hear AC in the back.
- 4/5
Nice clean room. A bit noisy. Could hear AC in the back.
- 5/5
Location was excellent, and the breakfast at the bistro was made to order and covered by the room rate. So much nicer than a boring buffet. Also, when we had an unexpected incident with the bathroom sink being backed up with what appeared to be coffee grounds (though it did not smell like it ) when we returned from a day’s outing, staff member Sukhmani took beautiful care of us, relocating us promptly to another room. She was prompt, apologetic, and exceedingly kind. She and her manager saw to it that we had a credit on our bill to compensate for the disruption and room relocation. This is one of many reasons we will continue to stay at Marriott and are happy to be Bonvoy members.
- 5/5
Great area in town, close to food, Dutch Bros (coffee), and a very new and clean looking property. Staff is friendly, breakfast in the morning was a hit, great stay for a family with kids!
- 5/5
Great area in town, close to food, Dutch Bros (coffee), and a very new and clean looking property. Staff is friendly, breakfast in the morning was a hit, great stay for a family with kids!
- 5/5
Quiet, gambling-free zone! Delightful staff and excellent breakfasts.
- 5/5
Quiet, gambling-free zone! Delightful staff and excellent breakfasts.
- 5/5
Friendly staff and clean rooms.
- 5/5
Friendly staff and clean rooms.
- 5/5
The room was nice and lots of room. It was quiet and there were lots of restaurants and shopping nearby.
- 5/5
The room was nice and lots of room. It was quiet and there were lots of restaurants and shopping nearby.
- 4.5/5
Seems like a design flaw with the AC as it was put right in front of the TV cabinet, and the privacy curtain also kept getting in the way so you had to do some tricks to get the room to get cool in the evening. Not really a dealbreaker, but an observation.
- 4/5
Clean updated hotel. Friendly staff. I cannot think of anything I did not like.
- 5/5
I was dissapoinyed it did not have a pool as i thought it did.
- 5/5
I was dissapoinyed it did not have a pool as i thought it did.
- 3.5/5
Bed is comfy. Blackout shades are good. Staff were very friendly and my breakfast sandwich was delicious, however I would have still preferred continental breakfast. And for the price, a small pool and hot tub would have made the cost make sense. Otherwise it had the basics so I could play my softball tournament and parent! Thanks for that!
- 5/5
Very clean and comfortable
- 5/5
Very clean and comfortable
- 5/5
Easy check in & check out. Cordial staff and clean room. Beds were comfy! I highly recommend.
- 5/5
Easy check in & check out. Cordial staff and clean room. Beds were comfy! I highly recommend.
- 5/5
great hotel! Front desk lady was very nice and warm welcome!
- 5/5
great hotel! Front desk lady was very nice and warm welcome!
- 4/5
The room was clean and comfortable. The staff were kind and friendly. My only complaint was that the AC unit in our room turned on, but did not cool our room temperature down enough for our comfort.
- 4/5
The room was clean and comfortable. The staff were kind and friendly. My only complaint was that the AC unit in our room turned on, but did not cool our room temperature down enough for our comfort.
- 5/5
Bits of noise of the freeway, but that can’t be helped. It didn’t bother us really the door locks are kind of funky that you have to hold the one from the inside to close it.
- 5/5
Bits of noise of the freeway, but that can’t be helped. It didn’t bother us really the door locks are kind of funky that you have to hold the one from the inside to close it.
- 2/5
Had to add another night so I called the front desk the next day while still there and she gave me so much attitude. “While you were searching around for prices, we ran out of rooms”. Horrible customer service
- 2/5
Had to add another night so I called the front desk the next day while still there and she gave me so much attitude. “While you were searching around for prices, we ran out of rooms”. Horrible customer service
- 5/5
We told the front desk that the toilet seat was loose.
- 5/5
We told the front desk that the toilet seat was loose.
- 5/5
Rooms were nice and the beds were comfortable. Hotel was well kept.
- 5/5
Rooms were nice and the beds were comfortable. Hotel was well kept.
- 5/5
The room is both spacious and clean
- 5/5
The room is both spacious and clean
- 4.5/5
Would have liked the little cafe to be open earlier in the morning for breakfast. Like 6am.
- 5/5
Excellent recommended. Clean. Quiet sitting area in lobby to gather, eat, and relax.
- 5/5
Excellent recommended. Clean. Quiet sitting area in lobby to gather, eat, and relax.
- 4/5
Everything was great, really didn’t like the shower! No pressure, took forever to wash my hair. I hate the low flow shower head.
- 4/5
Everything was great, really didn’t like the shower! No pressure, took forever to wash my hair. I hate the low flow shower head.
- 4/5
Great staff very wonderful. Gym was the favorite 24 hrs and the restaurant also good. Atmosphere was exactly what I was looking for! Will definitely be back in the future.
- 5/5
It was easy to check in and out
- 5/5
It was easy to check in and out
- 5/5
Private seating with tv
- 5/5
Private seating with tv
- 5/5
Room was clean and staff was friendly and professional
- 5/5
Room was clean and staff was friendly and professional
- 5/5
The staff in the food area were very efficient and kind. The facility also has a good workout gym which we utilized.
- 5/5
The staff in the food area were very efficient and kind. The facility also has a good workout gym which we utilized.
- 5/5
- 5/5
- 4/5
Very close to shopping areas. Target across the street and Starbucks just nearby. Excellent exercise room. Staff very friendly.
- 4/5
Very close to shopping areas. Target across the street and Starbucks just nearby. Excellent exercise room. Staff very friendly.
- 4/5
Great
- 4/5
Great
- 4/5
It was great for what we needed. Staff is super friendly and the facilities are well kept and clean. The downside is the walls are very thin and because it’s surrounded by a strip mall the noises from people parked outside (with music) can be hard to stay multiple nights, at least for me. I would also suggest adding more bathroom amenities in the room, like lotion and shower caps. Other than that it was nice.
- 4/5
It was great for what we needed. Staff is super friendly and the facilities are well kept and clean. The downside is the walls are very thin and because it’s surrounded by a strip mall the noises from people parked outside (with music) can be hard to stay multiple nights, at least for me. I would also suggest adding more bathroom amenities in the room, like lotion and shower caps. Other than that it was nice.
- 5/5
Very clean room, and friendly staff!
- 5/5
Very clean room, and friendly staff!
- 4/5
Excellent affordable business hotel. The beds and bedding are comfortable and the furnishings are generally tasteful and comfortable. Wall ACs and heating are easy to control. The nested desk provides plenty of work space. Lighting is excellent but there is no universal switch. AC outlets for the desk and bed are convenient, although the USBA outlets don't work. The rooms on the northeast side are affected much less by noise from the 580 freeway. Parking is plentiful. The ground floor cafe is basic but the coffee is good and the dinners are good enough in a pinch. The lobby provides lots of meeting and waiting space with couches, tables and nooks.
- 4/5
Excellent affordable business hotel. The beds and bedding are comfortable and the furnishings are generally tasteful and comfortable. Wall ACs and heating are easy to control. The nested desk provides plenty of work space. Lighting is excellent but there is no universal switch. AC outlets for the desk and bed are convenient, although the USBA outlets don't work. The rooms on the northeast side are affected much less by noise from the 580 freeway. Parking is plentiful. The ground floor cafe is basic but the coffee is good and the dinners are good enough in a pinch. The lobby provides lots of meeting and waiting space with couches, tables and nooks.
- 4/5
Property was clean. Parking was very easy and it was located next to many places to eat. Also right next to a target and Starbucks which was very nice. My only complaint is that the AC unit in the room made the room smell like mildew and caused me to get very congested. Definitely hasn’t been maintained/cleaned in a while.
- 4/5
Property was clean. Parking was very easy and it was located next to many places to eat. Also right next to a target and Starbucks which was very nice. My only complaint is that the AC unit in the room made the room smell like mildew and caused me to get very congested. Definitely hasn’t been maintained/cleaned in a while.
- 5/5
Safe and new building . No complaints
- 5/5
Safe and new building . No complaints
- 5/5
Friendly staff. Clean room. Looks like they are updating decor. Stayed 1 night before taking an early flight. Bar/restaurant in lobby.
- 5/5
Friendly staff. Clean room. Looks like they are updating decor. Stayed 1 night before taking an early flight. Bar/restaurant in lobby.
- 4/5
Good location, staff professional and courteous. Beds not very comfortable.
- 4/5
Good location, staff professional and courteous. Beds not very comfortable.
- 5/5
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- 5/5
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- 5/5
Easy check-in, great gym and lobby space.
- 5/5
Easy check-in, great gym and lobby space.
- 5/5
The staff was wonderful. Food in cafe was great.
- 5/5
The staff was wonderful. Food in cafe was great.
- 5/5
Very nice atmosphere
- 5/5
Very nice atmosphere
- 4/5
Staff was amazing and helpful. We did find dirt, and grime in the room, along with someones dirty socks in a drawer. There was mold frozen into the ice in the back of the mini fridge. The pull out bedding almost seemed used. We were also really bummed there was no pool anymore. Overall the bed was comfy, and we slept fine. We'd probably stay here again.
- 4/5
Staff was amazing and helpful. We did find dirt, and grime in the room, along with someones dirty socks in a drawer. There was mold frozen into the ice in the back of the mini fridge. The pull out bedding almost seemed used. We were also really bummed there was no pool anymore. Overall the bed was comfy, and we slept fine. We'd probably stay here again.
- 5/5
Close to the airport
- 5/5
Close to the airport
- 5/5
Noisy at the room near elevator
- 5/5
Noisy at the room near elevator
- 5/5
Centrally located with lots of options for dining and shopping. The hotel itself was really clean and well maintained. I would stay here again.
- 5/5
Centrally located with lots of options for dining and shopping. The hotel itself was really clean and well maintained. I would stay here again.
- 5/5
It was really good. Room was clean and quiet. The Fitness center is one of the best I've seen in a hotel.
- 5/5
It was really good. Room was clean and quiet. The Fitness center is one of the best I've seen in a hotel.
- 5/5
I always stay here when I come to Reno for work. Home away from home
- 5/5
I always stay here when I come to Reno for work. Home away from home
- 5/5
Front desk were very nice and courteous.
- 5/5
Front desk were very nice and courteous.
- 5/5
Nice environment
- 5/5
Nice environment
- 5/5
This is my "home away from home" when visiitng family in Reno. The staff is helpful, professional and the place is always top notch! The team that runs the cafe in morning is stellar!
- 5/5
This is my "home away from home" when visiitng family in Reno. The staff is helpful, professional and the place is always top notch! The team that runs the cafe in morning is stellar!
- 1/5
Very disappointed.
- 1/5
Very disappointed.
- 3/5
We were a little underwhelmed with our stay. Upon entering our room it smelled of faint cat litter. For dinner we stayed in and ordered from the bistro. Our burgers were over cooked and dry. The salad seemed spoiled.
- 3/5
We were a little underwhelmed with our stay. Upon entering our room it smelled of faint cat litter. For dinner we stayed in and ordered from the bistro. Our burgers were over cooked and dry. The salad seemed spoiled.
- 4/5
None
- 4/5
None
- 3/5
Room smells like dirty drain or sewer
- 5/5
Check-in was easy.
- 5/5
Great management and staff -- very clean prrofessional and friendly. Would recommend this property.
- 1/5
We checked out early due to the air conditioner, which made both my daughter and I sick. The front desk staff- woman working in the AM, charged us anyway for the night, although we checked out before 11am, due to getting sick from the AC unit. We have stayed in many Courtyard properties, but will never stay in another one in the future.
- 4/5
It was good for the little time we spent there!
- 5/5
The staff was very friendly and made sure take care of everything I needed help with!
- 4/5
Nice hotel
- 5/5
Property was clean and felt safe. In a plaza, which was convenient. Comfortable stay!
- 5/5
Very comfortable and accommodating. We arrived early on our road trip and had no problem checking in early.
- 5/5
Yes
- 5/5
Amazing hotel with a starbucks inside and Amazing gym!! Very clean and close to many restaurants.
- 5/5
This place was amazing. Very clean and the staff was friendly, welcoming and helpful. I definitely recommend this place. I will be coming back when going to Reno. I have found my favorite Hotel to stay at in Reno.
- 5/5
Everything
- 5/5
Staff very helpful and professional. Recommend to stay here
- 5/5
We had an amazing stay! The staff was great, our room was clean, the beds were comfortable to sleep on. Wonderful outdoor space to just relax.
- 5/5
Clean and nice staff
- 5/5
Bel hotel propre et confortable, personnel agréable, restaurant sur place et nourriture très bonne
- 5/5
Great location, next to many amenities.
- 3/5
The window in our room doesn't lock, the latch appears to be broken so the window doesn't seal. Wind was blowing in all night keeping us up. Also breakfast doesn't start until 7, if you work, or your on a trip chances are your gone by then which was true in our case. The window though really ruined the stay.
- 3/5
Nice workout facilities and EV charging, but I won’t stay here again.
- 5/5
Location to airport and dining options were perfect for the family
- 5/5
It was a great experience and stay. The hotel employees were friendly and helpful. Codie contacted me to verify if I was staying another night because I had made a mistake with my booking arrangement. I needed to extend my stay for one more day, and Codie helped me with this process. He made it very easy and ensured that all of my belongings were handled. I would stay here again when visiting Reno.
- 5/5
The check in progress was very smooth. I really appreciated the personal touch of check in. I really have nothing bad to say about my stay. The room was comfortable and clean, the desk in there was very functional. Loved the chargers on the nightstand. Overall, a very easy stay.
- 5/5
Great location and very clean.
- 4/5
Close to shops, convenient, quiet, secluded
- 1/5
Hotel shirks responsibility
- 4/5
no in room microwave
- 5/5
They have complementary cookies in the evening, hot chocolate and the gym was fantastic.
- 5/5
Close to airport.
- 4/5
The hotel was fine. It just was to noisy from the freeway and toilet.
- 4/5
Muy satisfactorio
- 5/5
Loved the courtyard with the fireplace
- 5/5
The employees were helpful and fast.
- 5/5
The Marriott employee that checked us in was very polite, attentive and friendly. Loved her service.
- 4/5
It was comfortable and quiet.
- 5/5
The staff was amazingly accommodating from the moment we checked in. We’ll be back!
- 5/5
This the first hotel where I didn’t have to complain or ask them to give me a clean room. I loved everything about this hotel my 6 year old daughter didn’t want to leave. Whenever I’m back visiting here I will definitely be booking with this hotel. Thanks for the amazing and comfortable stay. Five ⭐️⭐️⭐️⭐️⭐️