Best Western Refugio Inn
About Best Western Refugio Inn
At Best Western Refugio Inn, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as safety deposit boxes.At the hotel, utilize the convenient laundromat to maintain your preferred travel attire fresh, allowing you to pack lighter.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a refrigerator and instant tea.At Best Western Refugio Inn, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. At Best Western Refugio Inn, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Best Western Refugio Inn, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Staff is very nice and helpful…let’s get this AC issue worked on.
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Found roaches in the room. The rooms were always wet feeling. The AC unit wasn't functioning properly to pull the moisture out of the air.
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Room was clean. Breakfast could be better.
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Thank you bbbbbbbbbbbbbbbbbbbbb
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The staff was kind and polite, and were doing what they could to keep my family comfortable.
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Room was nice. My only issues are with the staff and amenities. To start we arrived before 8:00 to find no one at the desk (which seems to be the new norm in south Texas). There is a phone on the counter that you pick up and it rings and rings and rings then a man finally comes out of the back. I told him we needed to check in. He says “mmhmm” and then not much else. This place does not have an elevator so I hope you didn’t bring much luggage. We got to the room to find a tiny shampoo bottle and one tiny bar of soap and nothing else. We noticed we forgot our toothpaste so I called down to the desk and asked if they had any we could purchase to which I got a very rude “no” in response. At check out….again no human to be seen. If there is no staff shouldn’t my room be cheaper?! Don’t bother with breakfast easy. 4 barely cooked pieces of bacon and runny eggs
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Clean. Comfortable bed. Ac / heat kept room comfortable. Would stay here again if in the area.
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Very helpful staff. Left my wallet in room without knowing. Staff phoned right away. Thank you so much!
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Property and room very good. The TV service that they use is terrible. Remote hard to use and doesn't work at times. If you like to watch at night bring your own firestick or Roko.
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Clean room, great staff
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This is the third time I've stayed at this location. I asked "Why they are charging my card $388 when I already paid for the room last November?" They said it was just a temporary hold. Sure, $25 $50 or $100, but $388?
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The desk clerk was really nice, our room was spotless clean, nice size room, Room #105. Thank you.
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Great
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Firstly, the property does not have an elevator, so guests with heavy luggage should be prepared for that. I encountered some issues during check-in due to my booking through Expedia, but the staff was quite helpful and called to resolve the matter promptly. One concern I had was with housekeeping. They knocked on our door at 9 AM while we were still asleep. When I declined their service, the housekeeper unnecessarily informed me that check-out time was at 11 AM. I believe it would be more considerate for housekeeping to wait until at least 10:30 AM before knocking on doors. Overall, while the stay had its positives, I think some adjustments could enhance the guest experience.
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Recommend ripping carpets and having hvac ducts cleaned. There is a mold/mildew smell that’s constant and disruptive with a comfortable stay. Customer service was great.
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A 2 story motel without an elevator. The breakfast was sparse, they were out of everything
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For location was great. Very quiet.
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Extremely quiet, room was clean, facility is well maintained.
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This is one of the quietest hotels I've ever stayed at and when you're looking for relaxation and a peaceful night's sleep, that is important. The staff is kind and accommodating.
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Room had an unpleasant odor.
