Homewood Suites by Hilton Los Angeles Redondo Beach
About Homewood Suites by Hilton Los Angeles Redondo Beach
Featuring a year-round outdoor pool, Homewood Suites By Hilton Los Angeles Redondo Beach offers pet-friendly accommodations in Redondo Beach. Private parking is available on site and free WiFi is available throughout the property. All studios and suites offer a separate living room and sleeping area. Suites includes a fully equipped kitchen with a refrigerator, a microwave, and a dishwasher. There is a cash machine, a business center at the property. Guests can workout in the fitness center. After a long day, guests can relax in the hot tub. Guests can take advantage of the complimentary continental breakfast and evening reception featuring light snacks and drinks. Homewood Suites By Hilton Los Angeles Redondo Beach Los Angeles International Airport is 6.8 mi from the property. Redondo Beach Pier is also 6.8 mi away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
The hotel received mixed reviews, with guests praising the staff's friendliness and the hotel's cleanliness, but expressing dissatisfaction with various issues such as false fire alarms, flooding in bathrooms, overcharging, and poor parking. The breakfast was generally well-liked, but not enough to compensate for the other problems.
- Friendly staff
- Clean hotel
- False fire alarms and flooding in bathrooms
- Overcharging and poor parking
- 1/5
The room was not very clean. There was mildew on the base of the shower and the bath faucet was not clean. The outlets were dirty and the smoke detector for some reason had a shower cap over it. The staff was kind. The breakfast was good and the kitchen was clean.
- 3/5
The room was not as clean as I would have liked. It was more of a wipedown instead of cleaned. There was a weird mildew-like smell in the bathroom. A fan/vent in there would be beneficial. The dishwasher is rusted and filled with calcium build-up. Under the sink was dirty as well. It served it's purpose for our needs, but some improvements would be great.
- 4/5
Great breakfast, room was clean and all went well during our 3 night stay ! all I didn’t like was the unexpected $25 a day for parking
- 5/5
Would definitely recommend it
- 5/5
The room was very clean had enough space for our family. It felt more like an apartment than hotel, also being able to make our own meals was a plus. Thank you so much for making traveling with kids easy.
- 5/5
Breakfast was amazing and the 2 bedroom suite was very spacious and plenty of room and privacy for families traveling with children or multi family parties.
- 5/5
Great
- 4/5
Check in started off rocky due to my room being given away however i ended up re booking a new suite and it turned out amazing and my daughter enjoyed her 19th birthday thanks for the amazing customer service
- 4/5
Great stay for family of 4 w lil ones getaway weekend!
- 3/5
Hotel was Ok!, sofa bed didn’t have blankets when asked staff said not blankets were available.
- 2/5
The location is terrible next to a dump no view. Room was okay the water pressure in the shower was horrible. The breakfast was mid
- 0.5/5
The heater kept turning on all night. I was sweating all night and the A/c didn't turn on so the room was 89 degrees all night!!!
- 5/5
The rooms nice, clean and spacious. The staff was nice and accommodating. I would stay there again!
- 5/5
Would definitely stay again.
- 4/5
It was nice to have breakfast every morning and it was a neutral location so everything was close to drive to.
- 4/5
clean room, friendly staff, nice breakfast
- 4/5
Good for price, breakfast is good but never changes and the rooms aren’t very sound proof. I could hear the room next to me pretty clearly since it has doors in the middle if you have a big family and have two rooms next to one another.
- 4/5
I like how im able to cook there. Also the turkey sausage and potatoes for breakfast are always on point.
- 5/5
Clean room. Nice breakfast. Great location. Only thing is that I Did not like the charge for parking.
- 5/5
Easy check in , Room clean
- 5/5
This was my third time staying at Hilton Homewood suites Redondo. Once again everything was great, staff were helpful and polite, room was clean and orderly, availability of amenities and facilities was as I'd wished and of course , wonderful tasting carnitas at breakfast. I knew in advance that parking was available for a fee per day and this was fine. There wasn't anything that I didn't like. Next time I visit LA, I will surely try to book with them again.
- 1/5
Honestly the workers who worked where they serve breakfast &’ the breakfast other then that absolutely nothing The staff were very racist &’ very rude. I say racist because they treated us very differently then they did a white family that was staying the same as us. Honestly we travel a lot a lot &’ I will never go back to a home woods hotel ever in my life again &’ I will let people know it’s not a good hotel. Had no parking available even after paying money for parking. Cleaning lady she is old with glasses she cleans on the 4th floor close to room 413 very very rude. Went to bother my sister underage mind you &’ screamed at her very aggressive &’ loud. I’m more disappointed with booking.com more than the hotel, how you guys are promoting very bad &’ nasty hotels. I didn’t even receive the crib I had requested weeks almost a month prior to our stay I never received it till 3 days into our stay AND when we received it it smelled so bad like poop that we had to called them to come up &’ remove it from the room even the guy that went to pick it up wanted to throw up because of how bad it smelled &’ he just went &’ dumped the playpen outside in the middle of the hallway stinking up the whole hallway like shit. I payed since from 7th-12th I payed lots of money for that hotel to just be disappointed &’ pissed off the whole time.
- 5/5
The breakfast was great, the room was so comfortable. We all loved it. The extra linen and blanket was dirty for the sofa bed. The staff was very helpful in giving us clean linen and blanckets.
- 5/5
Excellent room, folks were friendly and very helpful. The breakfast was spot on-real food.
- 4/5
Our stay was overall good. Our room did have some trash in between the chair cushions. We also had no shampoo. The dispenser was empty. Housekeeping was gone for the day so we had to wait until the next day to have it refilled. Otherwise, we had no issues. Everything else was fine. Will probably stay here again if we are in the area.
- 5/5
It was wonderful stay, thank you for the team.
- 5/5
Very clean
- 5/5
It was great
- 5/5
Clean, great staff, fabulous breakfast!
- 3/5
Mattresses were old and you felt the springs. Room felt musty and old, old cigar smoke sent. Did not feel like a good Hilton. Staff was nice and tried to accommodate.
- 5/5
Everything
- 1/5
When I checked in, I asked to link my hilton honors account, and was told I could do it at anytime during my stay. I tried to pull up my account number but I had poor service, and there was a few guests behind me waiting to check in. I got the vibe that the attendant at guest services wanted me to come back later because they kept saying "you can come back later and do this", so I took the hint and went to my room. When I walked into the room, it was someone elses! stuff was all over the place the bed was a mess, so we panicked and ran out. We're not sure if housekeeping hadn't cleaned it yet, or what. I went back to guest service, and they were confused and gave me a new room, that was smaller. I was too tired from my travels to fight them on it. The next day when I went to check out, I asked if I could link my hilton honors, and was told that it was TOO LATE! UGH! so annoying, what a terrible stay. Which is unfortunate because we stayed at this location 2 years ago and it was a great experience.
- 5/5
Excellent place to stay. Parking was great and the breakfast was awesome. They was holding the towels hostage it was hard to get more but other than that the stay was good.
- 5/5
The breakfast was fantastic and the staff was amazing. The only downside was the hot tub temperature. It was lukewarm at best. We tried a few different days in our trip but it was the same every time.
- 5/5
Great place to stay and friendly staff.
- 3.5/5
I love the variety of the breakfast. I think that did it for me. 5 stars. The lounge area was inviting and the rooms were decent. Love the pool area. Great for my children. We had dirty sheets and pillow cases. The silverware were kind of dirty too.
- 5/5
Our stay at the hotel was excellent .Thanks to the Managee Jacob who ensure that all our needs was met.Everything was well within reach.
- 5/5
Very good stay, loved it.
- 5/5
The area is very pleasant and Vons is just a 2-minute drive away. You also have IN AND OUT right at the corner.
- 4.5/5
Very clean and nice staff. Alejandro was very helpful and made sure we had a good stay. Breakfast was good. No complaints.
- 5/5
Great property, staff was very attentive and friendly, pretty close to the Redondo Beach pier, the room was very comfortable.
- 5/5
This hotel is very popular. It's clean, safe, quiet, and a great place to stay. Alejandro was very nice to me when he checked me in.
- 5/5
The room was very spacious and clean. Lots of options for breakfast
- 5/5
Very family friendly. Yasmin was the sweetest person I've met. 10/10 would stay here when we visit again.
- 5/5
The hotel was beautiful. The room was clean and the amenities were up to date. The staff were very friendly and helpful. Breakfast was great with many different options. I enjoyed my stay and would definitely return here.
- 2/5
The following morning, we requested room service to clean the room and replace the sheets, as we were traveling with children and our baby had made a mess on the bed. We also asked that they do a more thorough cleaning, given the leftover items and missing essentials. While the staff did apologize, no one came to clean the room. Instead, we were given sheets and asked to change the bed ourselves. Overall, it felt like the room may have been rushed during cleaning, and several important details were missed.
- 5/5
I loved the breakfast taco options. All the staff was amazing with helping me with my twins today 27th Friday. 8am. I wish I could remember everyone's name
- 5/5
Had a great stay here!
- 4/5
Clean room, really enjoyed the chia pudding at breakfast
- 5/5
The hotel was very clean. Not too many parking spaces .
- 5/5
Very clean hotel & room! Staff was very friendly and helpful! The hotel was pretty central to what we wanted to do! Id definitely stay here again!
- 5/5
Great hotel, staff and amenities!
- 4/5
Not friendly staff, and there was no social gatherings in the afternoon
- 4/5
Na
- 5/5
Clean and staff was very helpful and friendly N/a
- 4/5
The room needed more cleaning, shower was cracked and the shower doors didn’t closed. The bathroom door doesn’t have locks which I wished it did. The fan didn’t work. There was dog poop in the hall near the elevator. And as you enter the property through the first doors there is a smell of dog that first greets you. If I had pets I think I would understand, but since it not the case I was a bit nauseous. Maybe an automatic air freshener would help. More towels in the room would also be nice. Otherwise, the breakfast was delicious and the staff at the breakfast are was very nice and helpful.
- 5/5
It was amazing That the two days I was there house keeping didn’t come to bring new towels
- 5/5
Breakfast was the best! Staff was really friendly.
- 5/5
Amazing stay
- 5/5
Large, quiet room (can’t hear freeway), great for couples so one can sleep while one watches TV with door in between. Excellent breakfast- thanks Noel and Jasmine!
- 5/5
Great stay I would be back
- 4/5
Clean room , good breakfast options , just to much remodeling going on and a lot of door entry’s closed . Only entrance is the main.
- 5/5
The room was spotless and the staff was awesome. Everything and everyone far exceeded my expectations. Homewood Suites is number one.
- 5/5
Top notch
- 4/5
Clean room, spacious, staff
- 3/5
Date furniture/bathroom
- 5/5
All staff were extremely friendly. The ensuite bathroom had a great ventilation system, which prevented the room from being humid. All rooms including kitchen were tidy and comfortable. The pullout bed was roomy comfortable and functional. On top of all this the morning breakfast was a treat- waffles and carnitas!
- 5/5
Clean and nice looking
- 5/5
Clean rooms and polite and helpful staff. Very good breakfast and nice amenities.
- 5/5
Amazing breakfast! Great staff, clean and spacious!
- 5/5
Great, loved the breakfast
- 5/5
Give or take two hours with no charge extra to the room
- 5/5
Great
- 5/5
The staff was amazing. Accommodated my request for early check-in for dance competition. Cherita was amazing Late check out only until noon would like to be able to check out at 2
- 5/5
I love this hotel.. clean, spacious, staff are great, breakfast is good!!
- 2.5/5
Was charged twice for parking
- 5/5
Everything
- 5/5
There isn't anything that I did not like but if I have to pick something I would just say the parking
- 5/5
Our room was really clean and the bed was comfortable. We were on the 4th floor and carpets had recently been redone, everything smelled really nice. Breakfast was amazing!!! You have to try the carnitas pork and chicken, which they alternate days on. Staff were super friendly, even when kids made a mess. They got us as many extra blankets and towels as we asked for and they even texted us, asking if we needed anything while we were still there.
- 5/5
Very clean Nothing
- 4/5
We stayed 3 nights in the hotel and the breakfast being offered was the same for 4 breakfast that we had. Would suggest that there should be a different menu maybe every 2 days of the week. Thank you.
- 2/5
Room was very dated. I've stayed 9 nights at the hotel and even choosing a every other day service just got my room cleaned once.
- 5/5
It was very clean
- 5/5
Staff was amazing. Enjoyed the Gym. Breakfast was delicious.
- 5/5
Clean room, staff very courteous, room very comfortable
- 4/5
The staff was wonderful, Yasmin from the breakfast staff was particularly helpful to us our last morning, as we were desperate for coffee before we left. The room and kitchenette was helpful, as we like doing lite cooking as we travel.
- 3.5/5
Breakfast was chaotic. Not enough seating space. Food was adequate. Location is off the "beaten path" though on hotel row. No place to walk to for dining/shopping.
- 5/5
Hotel staff is excellent. Morning breakfast is the best this is my third time staying here. It’s nice to have real breakfast foods offered. Apparently word got out on the breakfast so you want to get there early. It can get very crowded. If you ask front desk for bottle waters they will give you free complimentary
- 5/5
Clean room, good staff
- 3.5/5
Allowing some guests to smoke weed just outside of the front entrance made for a smelly lobby The fire pit didn’t seem to function, hot tub jest’s sometimes operational.
- 5/5
N/A
- 5/5
The room was spotless and the breakfast is always good with plenty of options. I wish I would've had a bath in the bathroom
- 5/5
I wish the mattress were of better quality, I unfortunately didn’t sleep well. Because of all of the above I will stay again and just pray for a better bed next time
- 3/5
Staff was great. Good location. WiFi don’t work and it took the TV 10 seconds to change 1 channel so we didn’t watch tv. Breakfast was a plus. Other than that, decent stay. Would I stay there again? Probably not.
- 3/5
Couch was gross. Didn’t want to even sit on it. And the room had an “old” smell.
- 3/5
Courteous staff. Rooms are dated. Couch in living room was stained and dirty. First room had no heat. Located close to the highway. Breakfast buffet was good. Rooms in need of deep cleaning though.
- 5/5
Love how clean and how friendly everyone was. A plus for me was the different syrups for the complimentary coffee
- 2/5
Breakfast menu was great. No complaints there. The main areas of the hotel were clean. The room was a huge disappointment, dirty sheets that didnt look like they were even changed. Hair and stains on them. Funiture was greasy and chipped or broken. Dust on surfaces. The pull out couch was horrible. The matress is done you can feel the frame, and the sheet that was on it was stained has three rips and also looked like was never changed. The beds were not competable and there were stains on the carpet. As soon as we got in the room I texted the to the front desk in the app of the condition of our room and got no response i asked for new bed sheets and bedding for the pull out since there was none in the room. Also there were only 3 towels but 5 people on the booking asked for that as well. Waited a couple of hours got no response. So went down to front desk to let them know. The gentleman at the front desk seemed very annoiyed of me asking for new bedding ect. I expained there were stains and hair on them. He didnt say anything. I told him excatly what we needed for our room he didnt write it down. About an hour later. House keeping came to our room had a bag of sheet and blanket. I said oh thanks very much. I reached to take it and he dropped it on the floor and walked away. Extremley rude. He gave us a greese stained blanket and no pillow and no towels. I send another msg to from desk with pictures and still no reply. They charged me for parking but i didnt have a car.
- 5/5
everything always amazing! love the hot breakfast as well!
- 5/5
The hotel ( corporate ) manager was awesome…
- 1/5
Place was very dirty stains on couch,bed ,chairs and hallways smelled bad
- 5/5
N/A
- 1/5
Room was dirty when I arrived and staff was very rude.
- 4/5
Front staff were friendly. Love the free breakfast! There was plenty of food to choose from. I would definitely stay there again.
- 1/5
the couches are filthy with grease stains even after they changed my room. furniture chipped patches on wall its just really ran down
- 4/5
Little outdated and our shower didn’t work properly but not a big issue. Overall we liked it . We weren’t much at the hotel anyway.
- 4/5
The hotel was mostly great but our room was not the cleanest unfortunately. The remote was slimy, we couldn’t walk with our shoes off because the carpet was also slimey. The cabinetry was really banged up and scratched. The couch had stains all over it. I went out and bought some disinfectant to spray down all the surfaces to get some peace of mind.
- 5/5
Good property, great amenities!
- 5/5
Overall a very good property with great amenities of the pool and basketball court.
- 1/5
Nasty room
- 5/5
Staffs are friendly! So convenient to LAX airport and other places we went like universal studio:) clean rooms and good breakfast.. how i wish they got omelletes though just like the other hilton hotels:)
- 5/5
Stayed here to celebrate my daughter’s 16th birthday, we had an amazing time.
- 5/5
Check in was very pleasant and easy. Room was wonderful even if I was unable to use the kitchen at all it was great to have the option. Room was clean, shower had good pressure, and towels are high quality. Bed was super comfy with great pillows. Delicious buffet with healthy options! Great friendly staff. Would love to have stayed longer.
- 5/5
Front desk Agent was not welcoming during check in process. Would’ve been nice to get a welcome or detail packaged about the property. Requested for sofa bed and pillows but only got it on the 3rd time calling/texting front desk. Also stepped on a tack on the bathroom and bedroom floor transition that held the carpet to the floor. Carpet was coming off off the track.
- 5/5
Great staff and were very helpful with questions I had. Big rooms that were comfortable and clean!
- 5/5
Breakfast was the highlight. I felt bougie waking up to chia pudding every morning. Staff was nice and the property was well kept.
- 4/5
The hide abed could stand to be replaced but other than that it was great
- 4/5
The hotel is well kept but our room was moist from the humidity in the room. That was literally the only negative. Everything else was great. There was breakfast in the morning, even a social gathering in the evening with food. Staff was approachable and nice. Checking in was easy and fast. Room was spacious and fit all 6 of us. My kids liked the basketball court. We will definitely return.
- 4/5
I enjoyed my stay, there was one small hiccup but didnt ruined the stay i would have really enjoyed the fire pit if i was working
- 5/5
Only drawback was parking fee of $25 per day.
- 5/5
I love the pool, the rooms are big and clean, they brought extra towels to my room, super comfortable
- 5/5
Nice and quiet area. Convenient and pet friendly. The staff was friendly and the breakfast was nice. The rooms are spacious and homely.
- 5/5
Really great!
- 5/5
Great experience overall. Would stay again.
- 3/5
Pool was shut down becase of people eating naco chips. People in the hallways at all hours. Turkey sousauge at breakfast. Not what you expect for the prices theycharge. Not to mention 25 for parking.
- 5/5
Good
- 5/5
Staff was amazing
- 5/5
Safe facility
- 2/5
Unfortunately, cleanliness was an issue during my stay. The dishwasher was dirty with buildup, the shower had mold, and the hallway smelled unpleasant. A full deep cleaning of the property is definitely needed to improve the guest experience.
- 4/5
Even though the hotel is next to the 405, it was very quiet. My room was on the corner of the building and i never heard any traffic
- 5/5
Great timr
- 3/5
We stayed here for 3 nights. Its a decent hotel. We checked in around 9:30PM and the AC was not working in the assigned room. We were all very tired so we asked them to change the room but instead they said a technician will come take a look. When he did not arrive in next 10 minutes then we had to call them again to send the technician. The front desk looked surprised and sent the technician this time. Technician fixed something and asked us to wait another 30 minutes for the AC system to flush down and start working. We were pretty dumbfounded. Why don't you guys just assign another room (We hardly used this current room anyways). We insisted at front desk (as my son was already half-sleep) for new room then hesitantly they assigned us a new room. Next day breakfast was good. However the pool is very small and cleanliness is very bad. We could see slippers and kids crocs floating around in the pool. We ran away from it as fast as we could. Tesla chargers are right there on the property which may help.
- 4/5
Great location
- 3/5
Property was great. Suites are perfect. Stayed 2 nights 3 days. When we arrived we noticed that our air conditioner was not working. We asked to move rooms but there were none available. Maintenance came out to try and fix it. Came back in the evening and was still very hot. Suffered all night. Complained again in the morning and maintainence returned. Still wasn't working. Asked to move again if there were any available. Our first room had amazing water pressure. 2nd room did not. Air conditioner was wonderful but horrible water pressure in the shower.
- 5/5
Everything excellent
- 4/5
Very comfortable beds, the pull out couch couch wasn’t so great which was to be expected. Pool was good, jacuzzi was overloading on chorine. Would definitely stay abain
- 2/5
They gave us a room in an area where there was no wifi working and also with no phone coverage. Carpet was very dirty and sticky.
- 2/5
We booked a suite for the purpose of using the sleeper sofa, and I had to ask for bedding three times. Not only that, the couch was stained/dirty. I would recommend a good steam cleaning or replacement. Also, the room did not come with a “Do Not Disturb Sign”. Lastly, the bathroom does not have a lock.
- 5/5
Staff was great breakfast great room great cleanliness great
- 4/5
Nice atmosphere.
- 5/5
Great place
- 5/5
The property was very quiet and yet it was close to the main highways and easy to access. And also the property was very clean and well kept which is nice
- 5/5
It was a great experience. Staff was super nice and made sure everything was great. There was a good verity of food.
- 5/5
The family room with two bedrooms and two bathrooms was fantastic, plenty of space for the family of 5 and well equipped and maintained. Breakfast was excellent and the staff very friendly. Pool and jacuzzi were a nice touch. Couldn't really fault the whole stay.
- 5/5
I have been on this property several times and I'm always calm and relaxed. Whether it's leisure or business, or never disappoints.
- 4/5
Rooms were nice and good breakfast. Employees need improvement. No even a hi, when we came in, very serious.
- 5/5
Clean
- 5/5
Front office was very kind and helpful rooms were comfortable and breakfast options were amazing (waffles xD)
- 3/5
The breakfast and location near family have kept us coming back to this hotel but the front desk staff and overall service has gibe down hill over the years.
- 1/5
The property didnt have any extra blankets and the staff was extremely un helpful, it was also extremely dirty and there were bugs in the beds. We got bitten all they offered was to move us rooms. The whole facility was dirty
- 5/5
This hotel was amazing.
- 2/5
“Ran out of pillows and blankets” 2 of my friends had to sleep on the pullout mattress with a towel as a blanket.
- 2/5
Friendly staff
- 4/5
Only thing I didn like that breakfast end very soon at 9 that’s not good I didn’t like it
- 3/5
Our stay was for one night, upon check in we were assigned to someone else’s room which we walked into while they were there. We were very hesitant after that point. The room we were given after was a little bit of an upgrade but the room was a bit dirty. Carpets kinda felt sticky, and couch wasn’t very clean. Overall wasn’t terrible, staff and breakfast was very nice as well as location!
- 5/5
This Hilton was actually better than the one I rented last month in Downtown Denver. I think it was because of the size of the building. The one in Denver was about 25 stories high and a lot of people were waiting for the availability of the elevators. That was the only downside of it.
- 3/5
The provided breakfast was nice.
- 4/5
.
- 5/5
Me and family enjoyed the hotel. Location and staff were great. My boy's enjoyed the pool and basketball court.
- 5/5
Great rooms, great breakfast!
- 3/5
This proety needs some updates. Furniture is very worn and dirty. Our room had weird smell. Washers in laundry room did not work. I give 5 star to the staff. Everyone was kind and helpful.
- 5/5
Everything was great, however the fee to park should be eliminated.
- 5/5
Great stay! Clean and updated!
- 1/5
My family and I did not enjoy our stay in the hotel. We had to even change a room. There were lots of stains on the couch, the shower was like dripping instead of flowing and the rug carpets were too old. I will not visit that hotel again. It ruined our vacation.
- 1/5
We reserved a one-bedroom suite—with two queen beds and a pull-out sofa—for our family of four, booking weeks in advance via Expedia. Upon arrival, we were informed that only a studio with a king-size bed was available. The staff member, Jaime, was dismissive and unprofessional, stating matter-of-factly, “We are overbooked,” without offering any apology or alternative solution. No refund was provided to address the disruption. The following day, we were finally moved to the originally booked suite, but the experience was undeniably inconvenient.
- 3/5
Breakfast staff: Friendly, polite, courteous Breakfast area: breakfast area is too small for hotel size and number of people. Lines form, not enough seating, no verification of guests or non guests eating, seating is either too low or high for matched tables, seating is dirty or excessively worn. Breakfast: nice mixture of options but if lots of people arrive the replenish time for many items takes a bit long. Business center: Computers (2) were not operational. Pool: Small, gets overcrowded, can comfortably accommodate 10-14 people, and tended to in morning and evening. Middle of day area is a disaster, murky water, no towels replenished, and when asked to replenish on multiple occasions - took 2-3 hours. Plan on not having a towel and the pool towels are hand towel size. Housekeeping: Every other day and mediocre. Did not replenish all towels or soap on mult. occasions. Asked front desk everytime for additional towels. Came to clean after 5pm on 2 occasions means it's not prioritized to clean that day. Asked to return following day and did not. Room: 2 Queen suite, Bed mattress are broken in, couch dirty, table was fabric and dirty, black out curtains with holes/cracks, A/C broke and room was 83° F. Engineer came first time and said it was okay. Engineer came again needed to be fixed but would take a couple hours, fixed AC. AC broke again. No room to switch, no comp, no upgrade, just what you get. Won't return.
- 4/5
Hotel bathroom can get some updating. Tub has cracks and paint chip. Dishwasher wasnt working. Pool area needs tighter rules people are smoking blunt and drinking alochol in front of kids
- 4/5
I like that it was plenty of parking space. I didn't like that chime wasn't accepted
- 3/5
I wished there were more vegetarian options and a changing menu. The carpets were dirty
- 5/5
I truly enjoyed my stay. Staff was very kind and helpful. I also enjoyed the complimentary breakfast. Pool area was peaceful as well.
- 5/5
It was quiet in the night Bed was comfortable Overall definitely would book again soon
- 2/5
We booked a one bedroom suite and the furniture was torn and stained. The carpet was stained. The chairs in the dining area were dirty. We requested a pillow and blanket that never came. We went down to the laundry and a nice gentleman there helped us. Our nephews did enjoy the basketball hoop and workout room. The breakfast buffet was nice and the woman overseeing it was great.The surrounding area was very industrial. We would not recommend this property.
- 4/5
The front desk staff and breakfast staff were very pleasant. The pool was warm but very crowded. The exercise room was sufficient. The breakfasts were very good. Scrambled eggs, potatoes, waffles, fruit, pastrys, juices, cereal, oatmeal, coffee etc. Our 2 bedroom suite was nice except the sleeper couch was quite filthy. We had to use a bed sheet on it to sit in the couch. Maid service was ok. Needed more towels and didnt look like the room was vacuumed. Not a deal breaker though. Stayed 7 nights. Very busy hotel this time of year. Stayed here before would stay again. Felt safe.
- 5/5
Kind staff, clean rooms, perfect for travel with kiddos!
- 4/5
The stay was great and the staff was friendly and helpful. The room was a bit shabby with questionable stains on the sofa and sofa bed mattress. Aside from that the rest of the room was clean and comfortable.
- 2/5
The room layout is awful. The tv/dresser is 6 inches from the side of the bed and the bathroom lights are directly in Your face if you are in bed. The mattress is pretty lousy too. It’s soft and makes a plastic noise. Then, we were on the 4th floor along with a group of rowdy teenagers. They were running snd yelling in the hallways from 9-1.30 and again at 7:30. I tried to call the front desk but was put on hold for awhile. You need an employee to patrol the hallway when you know you e booked a large group or team. All in all, I hardly slept. The breakfast was cold both mornings (eggs and sausage). There were nice choices for breakfast but cold food and not enough space the morning after the teenager rampage
- 5/5
Loved it
- 5/5
Clean, spacious and very comfortable
- 5/5
Checked all the boxes! No complaints here. Very please
- 4/5
Parking charges were extra
- 5/5
Staff was Wonderful
- 5/5
Buena atencion, el lugar muy lindo, limpio y realmente agradable.
- 5/5
The moment i walked into the property I was greated with a warm and friendly hello, the staff was certious, and very helpful the establishment was very clean and my room was excellent, my stay was a 10/10
- 5/5
Loved that the pool was heated
- 1/5
I actually went downstairs and asked for sheets to cover it. The young man at the desk did not offer any apologies or offered another room. Simply asked a colleague to get the sheets. The king size bed had a very old mattress and box. Very noisy and great team old. Needless to say, I will never book this place again.
- 3/5
Very Poor Quality.
- 3/5
The room was spacious and enjoyed the complementary breakfast but I was annoyed with the fact that every time I request something from housekeeping they never had nothing available such as towels and when I got to my room there was items left inside the cabinet from the last guest.
- 5/5
It's in a strip of hotels, so they have their own street which makes it a little safer area. It's in an overall area that doesn't seem unsafe, but I wouldn't leave your car unlocked while out getting something to eat. Easy interstate access really close, which is handy. Plenty of food and shops within a minute or two.
- 5/5
It was great
- 5/5
Clean and comfortable.
- 5/5
Everything was wonderful
- 3/5
The breakfast was very,good some staff were nice.. but the room they give me was dirty, the sofabed was dirty and very old carpet was very nasty, thanks to Chelsea a front desk lady transfer me to another room, to much money for thee hotel..
- 2/5
The pool was dirty, I dont think it was cleaned on those days. Staff not friendly .
- 5/5
Good
- 4/5
The rooms were comfortable with a walk in shower as I requested. The Host at the front desk Chelsea was Extremely Nice and Accommodated all our needs. Thanks again to Chelsea fo making our stay Wonderful
- 2/5
The staff overall was OK. The first night we checked in dropped our stuff off went to a concert came back and we could not get into our room some kind of way the security latch.L
- 5/5
I really liked it
- 5/5
Great aervice
- 4/5
Parking fee was $21 per car.
- 5/5
Just stop charging people to park in tbat the hotel qhen you already paying for the stay
- 5/5
Neat rooms with Kitchen.
- 5/5
Excellent service. Clean room..Buffet Breakfast was great.
- 5/5
The ease of check in is always good
- 5/5
I love the rooms. The only thing when I was leaving there was a black spider on the bed. Other than that, ai love staying at thus property. As a matter of fact. I booked another room for one more day.
- 1/5
Not the best location, right beside a busy highway. Room view had garbage thrown in the back and it was very dirty.
- 5/5
It was a great experience
- 3/5
Needs to be updated but room had enough space. Great hot breakfast!
- 5/5
Very clean, fast and easy check in process
- 5/5
Not friendly and late check-in
- 2/5
Sheets and pillow cases had stains. Stains that looked like blood. Asked them several times to change them and it nevet happened. Stayed there for 3 nights and our room was never cleaned. Was told there would be no parking fee after spining the wheel and I was charged for it.
- 4/5
Good economical option
- 5/5
Staff were very nice and accommodating. Our suite was very nice/ modern . Fairly close to redondo beach like an 8 minute drive. I think you can take the train/light rail to the beach too, which is right above the hotel. I loved the breakfast, staff kept the food stocked for the whole duration of breakfast. I would stay here again.
- 5/5
Great customer service
- 2/5
the place could be great but the whole hotel needs a renovation in terms of the items. For instance, the couch had too many stains. I had to call the front desk to bring bed sheets so I could cover the couch. The curtain had stains too. It doesn't seem like the refrigerator has been cleaned out in awhile. I'm sorry but I am paying over $350 a night I expect the suite to look spotless and shinning.