Best Western Redondo Beach Galleria Hotel - Beach City LA
About Best Western Redondo Beach Galleria Hotel - Beach City LA
Conveniently placed only a short distance from South Bay Redondo Beach and offering easy access to central Los Angeles attractions, this hotel features comfortable accommodations along with many thoughtful amenities. Best Western Redondo Beach Galleria Inn - Los Angeles LAX Airport Hotel is located only moments from the Galleria Mall, featuring numerous shops, restaurants and entertainment options. With easy access to Interstate 405, guests can also discover Disneyland, Universal Studios and Hollywood. Before exploring exciting nearby attractions, guests at the Best Western Redondo Beach Galleria Inn - Los Angeles LAX Airport Hotel can begin the day with a free continental breakfast. The hotel also provides free Wi-Fi access and a relaxing outdoor hot tub.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel receives mixed reviews with guests appreciating the cleanliness, comfortable beds, and friendly staff. However, there are complaints about cigarette smell in non-smoking rooms, noise, and breakfast variety.
- Cleanliness
- Comfortable beds
- Cigarette smell in non-smoking rooms
- Noise
- 5/5
Exceptional
- 5/5
Easy quick check in & out. Parking was east, however there was a $10 parking fee. Room was clean, bed super comfy and quiet. Great breakfast.
- 2/5
I did not have a good experience here. We called the front desk and asked if our room could be cleaned during our 3 day stay and they said no problem. The room was never cleaned. The room smelled like cigarette smoke. The pros of staying here for us was the size of the jacuzzi bath and breakfast selection. The property on the outside is well maintained as well. We will not be staying here again.
- 0.5/5
Nice They advertise falsely and don’t honor prices they put online. Then lied to tell me they canceled my stay. Just to keep the money and try to make me pay again for another night. Scammers
- 2/5
I like that the property is on a nice boulevard and next to a gas station but the parking lot is very small and street parking also gets packed so there is not always parking available and you have to pay 20 dollars? The parking situation is very bad
- 5/5
Everything Nothing
- 4/5
Location quiet AC unit was very loud. Disturbed sleep
- 3/5
We had a good stay overall. The hotel was clean and well maintained, and we appreciated the housekeeping service. However, we had an issue with the breakfast options. As vegetarians, we were hoping for suitable alternatives, but the management was unwilling to accommodate our request and refused to provide any vegetarian options. This was very disappointing and negatively affected our experience.
- 4/5
Location, staff, room, all met expectations parking spaces are too small, eggs were a little dry
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Comfortable and clean Too many dudes smoking in front of their rooms in the hallway
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
The bed, very confortable You pay 10 dl for parking… it’s not crazy and then is LA it just felt weird lol
- 4/5
The bed, very confortable You pay 10 dl for parking… it’s not crazy and then is LA it just felt weird lol
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
got bug bite needs clean room.
- 5/5
Exceptional
- 3/5
Pleasant
- 5/5
Exceptional
- 5/5
Very good stay
- 3.5/5
It was adequate Breakfast was good but the selection never varied. That I was charged TEN DOLLARS per NIGHT because I had a car. That was absolutely ridiculous.
- 3.5/5
It was adequate Breakfast was good but the selection never varied. That I was charged TEN DOLLARS per NIGHT because I had a car. That was absolutely ridiculous.
- 3/5
The first room I was sent to was a free “upgrade” it was outdated smelled like mold and had trash in it still so I moved and got moved to a very nice room #308 ask for that room..
- 5/5
Exceptional
- 4/5
Very Clean Walls are so thin the noise is too loud from other rooms
- 4/5
Very Clean Walls are so thin the noise is too loud from other rooms
- 3.5/5
Location Sheets had stains, hairs in the shower, additional charge for parking.
- 3.5/5
Location Sheets had stains, hairs in the shower, additional charge for parking.
- 4.5/5
As described - rooms are spacious and clean, beds are comfortable, staff is nice. Good experience with BW. Breakfast might vary - improve, but that's how it usually is all over the places
- 4.5/5
As described - rooms are spacious and clean, beds are comfortable, staff is nice. Good experience with BW. Breakfast might vary - improve, but that's how it usually is all over the places
- 5/5
One of the best hotels I have stayed in in a long time One of my regular hotels very clean and very respectable staff. And a nice warm hearty breakfast in the morning
- 3/5
- We arrived at the hotel and found spiders, bugs, and cobwebs in the corners of the room. As soon as we checked in, I contacted the hotel to let them know that the room was not clean, but I never received any response.
- 5/5
All
- 3/5
Yes
- 4/5
parking was great. breakfast was okay. service was top notch.
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Good
- 3.5/5
Good
- 3/5
It’s ok
- 5/5
Exceptional
- 4/5
Always great to have you as booking
- 5/5
I believe the manager checked us in, he was so gracious. Room was spacious and really clean. The next day as I was getting ready, the blow dryer in the room was not working properly, the maintenance guy was at my room within 5 minutes. Replaced it with a new one and i was back to getting ready.
- 5/5
Mice area nice hotel mice people
- 2/5
I didn’t notice that they were starting to charge on parking, but each you would stay there, and I was very disappointed in the way of this situation of the parking charges being charged on my vehicle when they should provide parking for one vehicle!
- 0.5/5
Nothing Are bathroom didn't work keep are deposit after there was nothing wrong with room horrible management
- 0.5/5
Are bathroom didn't work keep are deposit after there was nothing wrong with room horrible management
- 0.5/5
Bad
- 2/5
I love the area I didn’t notice that they were starting to charge on parking, but each you would stay there, and I was very disappointed in the way of this situation of the parking charges being charged on my vehicle when they should provide parking for one vehicle!
- 5/5
All
- 4.5/5
Was a nice property. Friendly staff. Good breakfast
- 4.5/5
Was a nice property. Friendly staff. Good breakfast
- 4/5
Very good
- 4/5
Only negative was limited parking. The small lot fills up quick!
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
Excellent
- 4/5
Near, but not too close for freeway noise. The breakfast room was too small. Breakfast so so.
- 4/5
Near, but not too close for freeway noise. The breakfast room was too small. Breakfast so so.
- 5/5
The hotel is really clean and the staff is very friendly
- 5/5
Yes
- 1/5
The room had not been in for four days, though I repeatedly requested and was told the maid would come to clean the room.
- 5/5
Location, staff and free coffee and snow cones, hot tub Parking $22 a day
- 4/5
Efficient and friendly reception staff. Rooms were large with plenty of space and good facilities. Bed comfortable
- 4/5
What's up with charging $10 for parking. I've stayed at this hotel for the last 5 years and never paid for parking. Was told it was due to others bringing in more cars than allowed. Well! Give one car pass for each room. Tell hotel patrons if you park a car without a pass, you will be towed. Don't penalize you patrons that have one car.
- 1.5/5
The hotel manager ordered a taxi for us. Unfortunately I haven't asked what it will cost. At the end we figured out, that he ordered a private taxi, which charged us $85.- for a 20min drive. ? The day before we paid with a yellow cab $35.- for the same distance.......
- 5/5
Amazing place and location
- 2/5
Cleaning staff friendly. Rooms stuffy - got problems with sinuses and throat as a result. Pool was not a pool but a jacuzzi. Disappointing compared with other hotels of similar description in the area.
- 5/5
Clean room, staff friendly,
- 4.5/5
Beds were ok. Could be a bit softer on my opinion. (Invest in Pillow top)
- 4/5
Good location, cleanup room
- 5/5
Through Booking.com
- 2/5
No happy overall
- 5/5
Excellent
- 5/5
Great location to everything
- 3.5/5
The breakfast was lacking. They started charging $10 for parking on March 11, but I told him it still shows free online so be waived it.
- 4/5
Room was clean, was stocked up with enough towels, and we had the whirlpool, which was wonderful and had a lot of nearby shops and food. Which made it. Nice to just go get a snack or a drink real quick.
- 5/5
All good
- 5/5
Room very
- 5/5
Friendly staff Dirty floors
- 5/5
Very clean and comfortable Bed was a bit scary it seemed that every time I moved it was going to break
- 5/5
Clean and comfy. Very nice service.
- 5/5
It was a great place and also the hotel was very clean.
- 5/5
Decent Area but perfect for your expectations.
- 1.5/5
it was small no parking bro
- 4/5
Good breakfast
- 3/5
Ac good
- 2/5
So the rooms are clean but aren’t like the pictures advertised. Bed was comfy as well as the pillows. Someone was smoking weed at times and it came in our room somehow. There was no hot water in the morning so we called front desk and they said they are working on it and to check out at 12:30. Okay so I lay down a little longer for hot water to get fixed but housekeeping keeps knocking saying check out time ughhh don’t they communicate. So I’m disturbed so much that I leave at 12 with no shower cause hot water not fixed but front desk doesn’t even call to update us or apologize. I know things happen but communication is the best to do. Will not come here again just didn’t feel the vibe and no hot water turned me off.
- 1/5
Not a good area, staff asked for a deposit besides regular room rate.
- 5/5
As an older person traveling alone, I was a little apprehensive about safety because I wasn’t familiar with the area. The staff was fabulous and couldn’t have been more pleasant or helpful. The hotel rooms and grounds were immaculately clean. And I felt very safe walking around the area (I didn’t have a car) . This place was a true gem and I would gladly stay here again
- 5/5
Rooms were clean breakfast provided ac good
- 3/5
Are stay was good hate that theres was only one elevator and we stayed on the third floor on the other side of the hotel away from it! Breakfast was good tho, walls were thin though I recommend for business trips that’s about it!
- 4/5
Room 304-AC was too loud. Response was quick. Thank you.
- 5/5
Room clean...property ok. Good price
- 5/5
It worked out well.
- 5/5
Excellent staff, cleanliness, amenities, parking, everything.
- 4/5
Yes room was clean
- 2/5
The bath and shower were old. Toilet was so low than it was hard to get off the toilet. The breakfast was terrible.
- 5/5
Clean room
- 5/5
The room was clean
- 4/5
Overall everything was great just the whirlpool was a little dirty with hair and debris.
- 5/5
Room was very clean. Staff were very helpful, especially the concierge. He was very informative and kind
- 5/5
The staff very courteous and the room was spacious and clean.
- 5/5
Amazing customer service the manager and the staff were amazing Jessie and the manager front desk were so helpful and so nice great customer service very clean room and centrally located very convenient to all places so I do recommend to everyone a great place to stay
- 5/5
Clean room. AC nice. Friendly custimer svc. Overall, Great.
- 5/5
Rooms were comfortable and clean.
- 4/5
Room was clean.
- 4/5
Room was clean and very spacious. Staff were very friendly.
- 4/5
Clean room, friendly staff.
- 5/5
Good price , good parking and easy check in.
- 5/5
Good
- 5/5
Yes
- 5/5
Staff was great. Room clean and modern. Safe area. Good value and breakfast. Yay!
- 3/5
No
- 5/5
Everyone was nice, room was clean, breakfast was good. No complaints.
- 5/5
Rooms nice/ staff friendly
- 5/5
Great
- 4/5
Basic breakfast.
- 5/5
We stayed in a King room. It was very spacious and incredibly clean! It had a refrigerator and microwave. The bed was comfy and the shower was hot. Though we didn't use it, we looked at the hot tub and it was much larger than last we have seen. There was ample parking. The area was safe and quiet. We will be staying here again.
- 5/5
Was a good stay
- 5/5
Excellent 👌👍
- 2/5
The room smelled horrible like a litter box and the breakfast room only had enough room for may 10 people. The windows do not lock at all and the stopper is so far back someone can stick their full arm through. There is no privacy can hear absolutely everything and the gap under the adjoing rooms door was 3 inches and they tried to use a couch to block it.
- 4/5
Room was spotless.
- 2/5
The room's smelled like smoke, the bathrooms were out of body wash, and I am not sure how you have a beach view unless you are standing on the roof of the motel. Breakfast area is small and can only accommodate 20 people. If you have kids going to breakfast, you might want to take their order, because there is no way you're gonna all fit in there. The pool is in front of the hotel by the road. So you get to listen to traffic while you are in the pool. I was honestly embarrassed to take my family there with all the great reviews. We won't be going back
- 3/5
Hotel is great but the food was not bad and the hotel rooms are very clo
- 4/5
The room was clean. The breakfast options were standard however kudos to the staff who did an excellent job preparing the eggs and meat. The room lacked a container of body wash and lotion.
- 5/5
Jacuzzi was amazing it’s a vibe
- 5/5
Exactly 😂💯
- 5/5
We stay at this hotel whenever visiting the area. The rooms are clean and usually enjoy our stay but the last couple times what has stood out the most it the Front Desk Lady, her name is Mayra( hope I spelled correctly) she is super fiendly, efficient, helpful, attentive and truly provide excellent customer service. Thank you Mayra!!
- 5/5
Hot Tub was nice.
- 4/5
I booked this hotel based on the positive reviews about the cleanliness of the rooms. I had thought I might stay additional nights but have changed my mind.
- 4/5
Room was clean. TV was hard to operate because there was no guide to the channels.
- 3/5
The staff were courteous, and the room was generally fine, but this is an older three story motel and our "upgraded room" had some kind of renovation of the floor. The carpet was removed, and some kind of lino that had separated from its bonding that attached it the floor resulting in a bubble. Also expediate cited it as a VIP room, no charge for parking. There is no charge for parking in a open lot in front of the motel. Also, could not get the in room coffee maker to operate, but no problem, coffee in the lobby.
- 4/5
Close to some good restaurants. Bed and pillows were very comfortable. Toiletries were very good. Kleenex could be nicer.
- 4/5
Good room for the price
- 5/5
Clean room, breakfast included for a nice price .
- 4/5
The rooms and location were great. The bed was comfy enough. The ac unit couldn’t have the fan on and the cooling at the same time so it would wake me up everytime it kicked on or off.
- 1/5
Room does not look like the photos at all. Should have stayed elsewhere. AC smells, and the restroom is dirty...
- 5/5
Nice place to stay
- 5/5
Excellent
- 3/5
The mattress were horrible and small, cheap quality bath towels. Ladscaping looks beautful, people at check in were pleasant. Check out individual, did not have any hotel front desk hospitality.
- 5/5
The hotel was very nice and clean. The hotel offers free parking on the premises, but it is limited. The front desk and cleaning staff were professional and pleasant. The hotel location is just minutes away from restaurants and shopping. The hotel offers a free breakfast which by the way was the only complaint I had. They offer pre-made omelets every morning and they were tasteless. The only improvement is to adjust the breakfast. Otherwise, my stay was terrific!.
- 5/5
.
- 1/5
This was not a hotel, this a motel. The room smelled terrible. I had someone knock violently at our door a couple of times . Felt very unsafe and had to leave within 2 hours of being there.
- 5/5
Excellent value!
- 5/5
It was pleasant
- 5/5
Nice hotel to stay
- 5/5
Everything was great.
- 5/5
Nice hotel I recommended
- 3/5
The television in the room was not functional, and unfortunately, I encountered spiders, with one falling on me while I slept. The property experienced some noise from traffic on Artesia Boulevard. While the staff was very pleasant and the continental breakfast was excellent, the presence of the spiders and the street noise detracted from what would otherwise have been a pleasant stay.
- 5/5
Staff were friendly. Room was clean, quiet, well equipped with fridge, microwave and really comfortable. The breakfast was such a great surprise. It was the best we’ve ever had from a hotel. It was really good!
- 4/5
It's clean. Need to recaulk your bathroom fixtures. House keeping needs to knock and wait for an answer before opening the door. House keeping opened my door without knocking, walked over to where i was eating and asked if i needed House keeping, with an attitude. Table is in back of the room.
- 5/5
Great clean hotel. Staff very friendly
- 4/5
Nice and comfortable
- 1/5
I had ants in my room and they where not able to make room keys so everytime I left the room I had to have the front desk employee unlock my room for me.
- 1/5
Stayed there this past weekend visiting family.Friday we checked in somebody in the room next to ours was smoking pot.It was stinking up our room.Saturday 10:30 pm same room somebody was fighting and screaming. Had to call the police and they were kicked out.Also druggies hanging out in front of a room. Didn't feel very safe spoke to the manager for a partial refund and he refused. Would not recommend this don't know why it was on Expedia at all.
- 4/5
Should use cointentments under the a/c units to hold the condensation,water was all over the walk way and can cause an accident
- 3/5
Hotel room was fine but the air conditioner was so loud I could not sleep.It was very hot outside so we had to use it.Also, the pool was a jacuzzi and crowded. We were disappointed.
- 3/5
Rooms were fairly clean and somewhat renovated. We experienced significant noise from guests in the floor above resulting in significant loos of sleep. Took two hours from 2-4 AM for hotel employee to stop the loud party, music, loud talking, spurred by my promise to call police if they did not. It is unpleasant to smell open use of marijuana on premises, despite its legality in CA. Breakfast is soso. I will not stay there again.
- 5/5
N/a
- 5/5
The room was clean and the complementary breakfast was great for my littles 🙂
- 5/5
All the
- 5/5
Everything was great
- 5/5
Very good stay everything close bye, walking distance
- 1/5
Honestly, I arrived very late at night and there were strange people around. I didn’t feel quite safe, but I only stayed for a night, so I was able to check out before the required time.
- 4/5
Easy check in
- 1/5
Don't believe that picture
- 3/5
The hotel is good but very noisy ( road , conditioner and the walls are so thin.
- 3/5
A basic hotel that I would rate a 5 out of 10.
- 5/5
The property was amazing from the front desk check in to the house keeping. The room was clean and location is in a safe area.
- 4/5
Lovely hotel close to everything. The receptionist Meera was so lovely and helpful! Breakfast: Limited options. Cleaning: Only done 1/6 days. No option to boil water in room in a kettle. A bit expensive when looking at the price and services.
- 4/5
It's convenient to stay here to commute to LAX and go shopping to the shopping mall which is 10 minutes away from the hotel.
- 5/5
Big rooms, comfortable and clean beds. A very pleasant stay.
- 4/5
The only issue was the walls are VERY thin. You can hear everything above, below and on the sides from any room.
- 2/5
Outside my door, I barely slept.
- 5/5
Great service.
- 3/5
This hotel was okay for the price. The people that stay here though? Very questionable.
- 4/5
Nice hotel and room. Great breakfast. Only complaint would be there was not enough lights in the room.
- 5/5
Very convenient
- 1/5
Nothing is good here
- 5/5
REALLY GREAT
- 5/5
Quick.. drive to freeway, shopping
- 5/5
Everything was nice i was impressed. Jetted tub great
- 4/5
Parking lot was a little tight and awkward. Lots of foreign families. Construction starting at 9 AM. Employees, super friendly and helpful. Reckless was a really good spread. They had omelettes and sausage.
- 2/5
Parking area - you need to go to other lots Room service just 1 in 4 nights which is terrible Lost connection to the internet
- 5/5
Managed very well
- 3/5
Lots of traffic noise and room has cheap windows so can hear outside noise easily.
- 5/5
It was clean, newly remodeled.
- 5/5
Very good option for a few days with plenty of food options wothin walking distance
- 5/5
Very chill and laid back. Only a hot tub, no pool. Small parking lot
- 5/5
Typically BW rooms, nothing special nothing bad
- 4/5
Overall good for the price. However, the door from 321 adjoining the next door room (322) is far too leaky. I could hear exactly what the occupant of 322 was watching on TV all night…
- 5/5
I liked how it was an easy check in and the room was really clean and ready to go
- 5/5
More parking would be nice. Appreciated the staff. Willing to give coffee when out and even from behind desk
- 5/5
Customer service was perfect easy to check in, and the room very clean
- 5/5
No issues, great stay!
- 5/5
Convenient and efficient
- 1/5
I called and stop by the front desk for 3 days to ask for the safety box to be fixed and I was ignored, they said there was report from the previous day. The isolation between rooms is very poor, I could hear EVERYTHING in the next room. It has a very bad experience, I don´t recommend it and I would never go back.
- 5/5
Pillows were not great
- 3/5
The bed was soft with a lot of pillows. The bathtub was a little small.The people in the room next to us were obnoxiously loud into late hours of the night which ruined the experience a little.
- 5/5
nice area for shopping ,i recommend
- 4/5
Rooms are clean; breakfast was ok;
- 5/5
The people who work here r the best. The location is so perfect. 1 bus to beach shops & dining. Walk to the mall for shopping & eating.
- 5/5
Great place!! Clean and convenient area, very quiet and super friendly staff
- 4/5
…
- 4/5
Good stay
- 5/5
So far the best hotel ive stayed at! The staff was kind and helpful. The breakfast served every morning was hat and delicious and there were soo mamy food options! The jetted tub was definitely the best way to spend time in my room:) next time im in LA i know where ill be staying ;) thank you Best Western Redondo!!
- 5/5
Great customer service
- 5/5
Good place
- 3/5
Front desk people lack good customer service. The workers in the breakfast area had better customer service than them! Our restroom was full of ants and when I notified them they didn’t care. Was my first time and will be my last taking my family there!
- 2/5
The staff were not very friendly. I was there with my children and we had a noise complaint against us at 8pm. Then all through the night we were woken up with people banging on walls and floors at 3am. The water pressure was awful in the toilet and shower. The furniture was dirty and dusty.
- 5/5
great room and breakfast was amazing will come again
- 4/5
Check in was quick with reservation. Front desk employee was friendly and professional. The facility was nothing fancy, but it was clean and quiet.
- 5/5
Excellent service
- 5/5
The whole stay was good everyday our room got clean, its just the matress I think needs to be change the spring is sticking out. But overall we love our stay.
- 5/5
This was our 2nd stay here. Friendly staff, clean, an expanded Continental breakfast menu. Restaurants and shopping near by.
- 2/5
No water pressure, toilet’s are so small they belong in an elementary school. I needed to purchase a toilet seat riser to use it for our 4 day stay. The breakfast provided is nothing to write home about. Staff not very responsive, limited English. The bed was comfortable.
- 5/5
It's nice here. Plenty of parking and very clean. They do not have smoking rooms though.
- 4/5
Good service
- 5/5
Room was great! Love the spa tub
- 5/5
Property was nice for the stay. Very clean and conveniently in the midst of many restaurants and a shopping mall that is walking distance from the hotel
- 4/5
Check in was smooth. Staff was nice enough to put all my family members room right next to each other’s. That was great for us. Room was clean for most part. I did notice I little dust in the bathroom and a hair on the shampoo dispenser but that was all minimal. Everything else was fine. Beds were comfortable. Breakfast was better than anticipated. All around it was good.
- 4/5
I would stay here again.
- 5/5
Friendly and customer service, easy check in/out, convenient parking and location. Exactly what we needed for a good price.
- 5/5
Excellent customer service
- 5/5
Room with jetted tub is GREAT
- 5/5
The front desk representative was amazing she was very kind and accommodating.
- 5/5
very nice and clean hotel. excellent breakfast for all with hot waffles, eggs, sausage etc.
- 5/5
We chose this property as is was convenient between LAX and Long Beach. It did not disappoint! The free breakfast was great! We will stay here again!
- 2/5
No pool, hot tub had limited access and was filthy, closed at 9 if it was working,interior was very dated
- 2/5
Old
- 4/5
I've stayed at the Redondo Best Western a couple of times. Rooms are clean, service is great and the location is a big plus.
- 4/5
Staff was very pleasant
- 5/5
Decent rooms.
- 4/5
Staff very friendly, able to score two extra pillows!, hotel is walking distance to several 'dining' options and other conveniences .. thumbs up !
- 5/5
would stay again
- 5/5
Not to far from 2 malls. Ensenada Fish Tacos across the street.
- 1/5
We stayed here Fri. Dec. 6 after Jingle Ball at the Intuit Dome in room 218 - woke up 4AM to use the bathroom and there was a brown roach running across the floor and over half a dozen smaller black ones on the floor and in the tub. Killed them, we figured the bathroom had an issue, closed the bathroom door, since we were exhausted, tried to get some sleep bef 11AM check out. My friend went to use the bathroom around 6AM & there’s a full on infestation - roaches crawling all over the bedroom walls and some even falling down onto our stuff, there was even a roach IN the bed! We hurried to get our things & leave - let me name and number for the manager, never received a callback, zero effort was made to make amends for that nightmare of a night. Strongly suggest staying elsewhere if you’re visiting the area - this hotel has a roach infestation but offers free breakfast, so enough said!
- 4/5
Nice place to stay
- 5/5
The rooms are clean and the staff is friendly. There is limited dining in the immediate area but accessible within a reasonable distance. This is a well operated facality.
- 5/5
Clean room. Easy parking with no charge. Nice options for breakfast.
- 5/5
Definitely an affordable option. My fiancé’s car was at the Nissan dealer in Gardena where he recently bought his care and we didn’t want to drive back to the Inland empire. Love that it’s super clean and near public transit. The breakfast was a REAL hot breakfast not some grab-and-go. I would stay here even for Anime Expo too next year.
- 2/5
My first room was dirty upon arrival. The guests above me on night 2 were noisy all night. The last night I was moved to the top floor. Much better but almost no hot water the entire time.
- 5/5
The property is clean and a bit bare bones, but room is updated enough and safe. I got the jacuzzi suite and the water was hot enough to fill and keep hot.. I always hate the darn small pillows these hotels have but they were puffy enough..
- 4/5
Property provided what I needed. Room was clean and quiet. Breakfast was good but the selection was lacking the last hour of service.
- 3/5
The let out bed mattress was soiled with a redish spot. It looked like dried blood. We had to let our 8yrs grandson sleep on the couch without letting the bed out. The night desk person didn't offer another room and stated it was nothing he could do. I asked for extra bedding and place the badding over the couch cushions. The manager did over a reduced rate and stated he would get to the bottom of the soiled mattress. He apologized for his employee's behavior and not handling the issue better.
- 5/5
Nice
- 5/5
Thumbs Up!
- 4/5
Buena ubicación y muy buena atención de todos. En especial Jesse de front desk super amable
- 4/5
This was a good basic hotel that was better than I expected.
- 5/5
The beautiful property is very vivid at night, and the cleanliness and decor of our room paired with the amenities makes it worth every dollar.
- 3/5
Clean, breakfast was good
- 5/5
Good stay, staff were super helpful and everything was well maintained for guests.
- 5/5
Stayed here one night and then came back and stayed another! Very clean and safe! Enjoyed the jacuzzi as well.
- 5/5
Clean, friendly and convenient location
- 5/5
Great service, good location
- 5/5
This hotel was great. It was clean, quiet and convenient to everywhere. We will be back.
- 4/5
This Hitel has friendly staff and our room is clean. The breakfast in the morning is good however for the rest of our stay the same hot food is offered, small omelette, sausage and potatoes.
- 4/5
There were nice touches, there was a towel swan on the bathroom counter and the entire property felt welcoming.
- 5/5
I like everything about this property. Clean room, comfortable bed, and a great breakfast.
- 1/5
I would not stay there.
- 5/5
Excellent stay. They treated us like family. Rooms were very clean. Would definitely stay there again.
- 4/5
Nice property.
- 5/5
GREAT GM!
- 1/5
The 8.2 rating was misleading, the best way to describe the room was of someone who hadn’t washed their hair for a week or two, that’s what it smelled like to me. I think it was the 3 little spiders that took us over the edge, we didn’t sleep well at all. A good night rest is certainly worth $60.00 more at a decent hotel.
- 5/5
Really good plwce
- 4/5
Clean and safe. Convenient to LAX. Good spot if you are visiting beaches and if you are visiting Orange County.
- 3/5
Staff was not customer friendly and towels appear wotn and dingy. I did not like having to use the towels. Food was goid though.
- 4/5
Considering I only stayed here one night it was clean a little Outdated
- 5/5
Coffee maker did not work. Additionally the TV remote did not work and required a replacement. Breakfast set up is a little underwhelming. Staff tries to help whenever possible.
- 1/5
We checked in right at check in time and our room wasn’t ready. The guy at the desk gave me our room keys and didn’t say it wasn’t ready, he just said let’s hope it’s ready. So my husband and I unloaded and when we got to our room they were still cleaning it. We ended up waited outside of our room with all our things since we had already made the trip with all our belongings to the 2nd floor. We were able to finally check in 45 minutes later. We settled into our room then decided to use the hot tub inside the room about a hour later we noticed water dripping from the ceiling into our hot tub. We let the guy know at the desk and he said they didn’t have anymore jacuzzi rooms available but he can check us in to another room with a discounted price. That’s great and all but it was so unfortunate because my husband and I went there to relax in a jacuzzi room and ended up waiting for our room to then having to move rooms. It just wasn’t a pleasant relaxing stay like we had hoped.
- 4/5
The property was clean, the staff were nice and friendly. I just wish it had more parking space.
- 3/5
Elevator was out of service due to annual city maintenance check that was disruptive to all guest on 2nd and 3rd floors. Breakfast accommodations were underwhelming at best.
- 5/5
Staff was polite, good breakfast, clean rooms
- 5/5
I liked how it was cleaned and quiet and I like the breakfast option in the morning. Parking was hard to find.
- 3/5
Nice place for one night stay. Little bit over price but otherwise fine.
- 5/5
Beautiful
- 5/5
Great experience, very clean and everyone was nice.
- 2/5
proximity to 405 was good. But didn't like seeing thee young people in the AM catching Ubers~sleepy head like is this a brothel?
- 4/5
Great stay..quiet and comfortable
- 5/5
We enjoyed our experience here! Truly a 5 star stay
- 5/5
Very convenient to my remodel project.
- 5/5
Excellent value. Very clean, well stocked, comfortable beds, felt safe, easy parking, friendly staff, good location, and breakfast included. Would stay there again in a minute,
- 4/5
Guest were smoking in their room and on the hallways the and it was bad
- 5/5
Staff was friendly and helpful. Rooms are clean and quiet.
- 5/5
Todo bien 👍👍👍
- 4/5
It's an OK hotel, nice and clean behind a Mall, if you are interested on shopping, it's great. I was there for a business trip but I lived around there in the past so I was already familiar with the area and just for 2 nights it worked perfectly for me, I asked for a quiet room and the staff have been very nice, the room was clean and quiet, breakfast and parking included, not too expensive, so far, for my experience, I was fully satisfied.
- 5/5
Management and staff exceeded expectations, and loved the lit up parking lot. I appreciate the location. We will aim to come back.
- 2/5
The room is small and smell bad in the room . The price is higher but no swimming pool . The price should be lower than their standard
- 1/5
Good property to stop by quick
- 5/5
Everything was fine
- 5/5
Staff was very friendly and helpful. Bed and room were great. Breakfast was wonderfully fresh. Absolutely would stay again.