Sheraton Redding Hotel at the Sundial Bridge

We love our stay! It felt very safe and lovely. We were able to walk to Turtle Bay at night to see glowing wild! Ugh stunning ✨️

Everything was great except the pool and hot tub a little dirty. The food from Mosaic was fair. Staff was very friendly.

Hotel was updated and clean. The parking lot was pretty packed when we arrived so had to park a ways out. There was a complimentary coffee set up in the lobby but it was empty when we tried to get some around 7:30am. We walked over to the restaurant associated with the hotel and they provided some for us free without us mentioning it was out in the lobby - we had fully expected to pay so appreciated that customer service.

Quiet Air vent right above the bed.I was cold all night.And the mattress was very hard.So I didn't sleep well

Resort like feel. Very clean rooms and public areas. Family friendly. Would definitely stay here again. We were traveling without kids. So the amount of noise was a bit much around the pool and up and down the halls. But still was a nice stay.

Good pool, friendly staff.

The hotel and staff were wonderful, but I will NEVER go through Booking.com again. I paid for a King Tudio and got a 2 bedroom queen regular room. Was very disappointed.

Poor

Superb

Great location and great staff. Very clean and well maintained.

Room and property clean and felt safe. We will stay here again.

Everything. Friendly staff, wonderful room, safe parking. Great location near a park and river. Restaurant next door was fantastic.

Everything. Friendly staff, wonderful room, safe parking. Great location near a park and river. Restaurant next door was fantastic.

We stay here every year when we go to the rodeo. Easy to walk to the arena. The only complaint I have had every year is the room is noisy because of the HVAC. Even when we turn the room unit off it makes as whistling sound. We’ve stayed in a lot of different rooms & they are all the same. If the hall door is open tge noise stops. Otherwise, the hotel is well maintained & clean. Nice paths to hike on. Right by the river. We will stay again next year. I just wear earplugs at night.

Location was the main reason we chose to stay here. The Mosaic restaurant was very good. The ice machine on our floor was out of order.

Location was the main reason we chose to stay here. The Mosaic restaurant was very good. The ice machine on our floor was out of order.

Yes

The accommodations were clean and the location was convenient.

Not what I would expect from a Sheraton! Young kids running the front desks that acted like it was an inconvenience for them to help you. Too busy on their phones! The price of the parking was absurd and never disclosed. Had to wait for a 1/2 hour for coffee in the morning and it was so terrible I couldn’t drink it. I was also so embarrassed for them on how the coffee table looked! Everything was a mess like no one even cared to straighten it up. I really wish I hadn’t wasted my money staying here.

Easy parking - beautiful grounds and space. Great location.

We liked how clean everything was. Had great food and the bed was very comfortable. There wasn’t anything we didn’t like.

Loved the comfortable beds and the cleanliness of the hotel.

Loved the comfortable beds and the cleanliness of the hotel.

Good

Staff was very accommodating. Stayed for Kool April Nights. Secure parking with Security Guards

Everything was good. No issues at all. The Mosaic restaurant attached to hotel was delicious. Overall great stay.

Overall stay was pretty good, check in was easy. But overpriced for how basic it was. Also they tried to charge me for a pet and didn’t have one and a water I didn’t drink. $80 years extra with no basis had to call and dispute it with them. Left a bad taste in my mouth about the hotel. Parking isn’t free either.

Property and staff were excellent, room was clean and the lounge was great!

Stayed here a lot of times. Most expensive hotel in Redding. They no longer offer a complimentary breakfast for guests. Our Room smelled like cigarettes, and they wouldn’t move us or provide us a roll out bed for my son to sleep on. Mosaic restaurant was also underwhelming and the staff never seems to fully understand the menu, minimal customer service. Used to be my favorite place to stay in Redding and has gone downhill.

Very good

Pet friendly

Clean room, well maintained property and really good restaurant

So this stay was disappointing. I paid about $500 for a suite, which I somehow assumed would have a bath and balcony. No bath. No balcony. What a waste of money! We're supposed to be staying on our way back too. Not sure how to make that less of a disaster. They shouldn't even have "suites" if they don't come with a bath and a balcony. And the decor could best be described as bland. I'm currently staying at a Holiday Inn Express and I kid you not, the decor is better. And then there's "The Clubhouse" which you get with a suite. Comes with pretty good sugar cookies, granola bars, a few sodas, and coffee or tea. How "luxurious" LOL. And the breakfast also left something to be desired. They need a whole lot more fresh fruit. More variety of snack options. More choices for breakfast. All in all everything was just very sad and lacking. I feel like I was duped into paying a whole bunch of money for something that was sub par. May have to change return reservations.

The hotel was excellent.It is in a quiet suburban setting that is convenient to all facilities.The Mosaic restaurant is beside the hotel and has excellent food.I enjoyed both breakfast and dinner.The room was excellent and I couldn't be more pleased.

This hotel is great and location is perfect and central. Easy to walk to everything we had planned and great pool for the kids and spa to relax in.

Great location. The restaurant was also very good, just beware if you sit outside around sun down there are mosquitos, they did have some tiki lanterns that helped keep them away pretty well. The pool was great, but very limited chairs, so get there early if you plan to have an all day pool day like we did. Unfortunately, there was a lot of night time construction that was very noisy. Also, the people below us were out on their patio until 3AM, so we didn’t get much sleep. I did call to complain about the people downstairs, but that didn’t seem to make a difference. All of the bath care products were scented like men’s deodorant. The complimentary coffee in the lobby was not well stocked each day when we tried to grab some. The TV sound was off from the screen slightly. Seems a little tacky to have to pay for parking.

Great location. The restaurant was also very good, just beware if you sit outside around sun down there are mosquitos, they did have some tiki lanterns that helped keep them away pretty well. The pool was great, but very limited chairs, so get there early if you plan to have an all day pool day like we did. Unfortunately, there was a lot of night time construction that was very noisy. Also, the people below us were out on their patio until 3AM, so we didn’t get much sleep. I did call to complain about the people downstairs, but that didn’t seem to make a difference. All of the bath care products were scented like men’s deodorant. The complimentary coffee in the lobby was not well stocked each day when we tried to grab some. The TV sound was off from the screen slightly. Seems a little tacky to have to pay for parking.

Great location clean quiet room friendly staff enjoyed the pool. Thanks

I did not feel like the property was particularly welcoming for either people or dogs. The staff seemed annoyed when questions came up. For example, morning coffee was promised in the lobby, but there wasn't any. Guests had to go to the restaurant and stand around and wait. The hotel is modern and beautiful and in a lovely location. But not friendly.

Super friendly and helpful front desk staff!

Super friendly and helpful front desk staff!

Excellent in every respect!

Pleasant

Exceptional

Close to our location

Close to our location

None

Superb

Staff, pool

Clean, nice, great staff Needed another elevator bank an ice machine at south end of building

Very good

Exceptional

Hot tub wasn’t working, pool was full of leaves, phone didn’t work, water was scalding hot. Room looked nice but was a little disappointed overall for the price we paid.

Hot tub wasn’t working, pool was full of leaves, phone didn’t work, water was scalding hot. Room looked nice but was a little disappointed overall for the price we paid.

It was good

It was good

Lovely staff friendly and dog friendly hotel. Stayed many times always a consistent experience.

Exceptional staff and customer service. Front desk was welcoming, warm, informative and friendly. Maintenance and cleaning staff were always friendly and working hard. We had an issue with our TV and when they couldn’t fix it they not only graciously upgraded us to a balcony room, but staff also came to our room to help us move and bring the new keys. The beds in both rooms were super comfortable and soft. The cleanliness was top tier through the whole motel, even the pool even though it was winter. The Sheraton Club had a good variety of snacks and drinks and a nice continental breakfast. Overall it was an excellent stay.

Exceptional staff and customer service. Front desk was welcoming, warm, informative and friendly. Maintenance and cleaning staff were always friendly and working hard. We had an issue with our TV and when they couldn’t fix it they not only graciously upgraded us to a balcony room, but staff also came to our room to help us move and bring the new keys. The beds in both rooms were super comfortable and soft. The cleanliness was top tier through the whole motel, even the pool even though it was winter. The Sheraton Club had a good variety of snacks and drinks and a nice continental breakfast. Overall it was an excellent stay.

Everything was fantastic

Great room, great dinner and very polite, professional staff

Great room, great dinner and very polite, professional staff

Everytging was perfect

Everytging was perfect

I was doubled billed and have been unable to get it corrected. Expedia billed my card and so did Sheraton. Difficult to get it resolved.

I was doubled billed and have been unable to get it corrected. Expedia billed my card and so did Sheraton. Difficult to get it resolved.

Easy check-in. Great room, perfect location.

Easy check-in. Great room, perfect location.

The hotel was fine, but it cost about twice as much as it should

The hotel was fine, but it cost about twice as much as it should

Courteous staff, clean rooms, comfy bed. Only negative was the noise related to events, staff talking and banging around dishes after 11 pm party was over. I would say it is definitely pricey as it was just a very basic room, no microwave and had topay parking. Overall, not a bad stay

Courteous staff, clean rooms, comfy bed. Only negative was the noise related to events, staff talking and banging around dishes after 11 pm party was over. I would say it is definitely pricey as it was just a very basic room, no microwave and had topay parking. Overall, not a bad stay

Room and amenities provided were great, although I Got charged twice for parking which I find odd, considering I only stayed one night there.

Room and amenities provided were great, although I Got charged twice for parking which I find odd, considering I only stayed one night there.

The room was well-cleaned, but it was the lobby staff that went above and beyond, on more than one occasion.

The room was well-cleaned, but it was the lobby staff that went above and beyond, on more than one occasion.

Lobby reception was very friendly and helpful.

Lobby reception was very friendly and helpful.

Rooms were clean and spacious

Rooms were clean and spacious

The room was nice but pricey and then had to pay for parking. Food at the bar was not great nor were the drinks.

The room was nice but pricey and then had to pay for parking. Food at the bar was not great nor were the drinks.

Used Booking.com for reservations. Paid for Deluxe 2 queen bed balcony room overlooking river. I received a standard king bed, ground floor room looking out at parking lot. Very disappointed. Having to wait for room to be cleaned after arriving 1 1/2 hrs after check in time.

Everything was great

Everything was great

Desk lady was super nice, very helpful. It was good

The property was clean and the staff was friendly.

The property was clean and the staff was friendly.

Beautiful setting. The room is tasteful and the staff is very helpful. Great place.

Beautiful setting. The room is tasteful and the staff is very helpful. Great place.

Very clean hotel and the room was great as well. The only issue was the lock mechanism on the sliding patio door. Two locks with one broken and the other very difficult to unlock.

Very clean hotel and the room was great as well. The only issue was the lock mechanism on the sliding patio door. Two locks with one broken and the other very difficult to unlock.

The room was nice and it accommodates dogs - I wouldn’t go as far as to say dog friendly though. I was very underwhelmed for the price paid. The front desk gave very little information about the property. They should have given a map and described that the restaurant next door is in charge of room service. The people at the front desk did little to address my concerns when I asked questions. At least I figured out which stairs to use to get to the pet relief area quickly otherwise it was two very long halls and an elevator ride. Also they do not bother to fully air condition the building - it was gross near elevators and stairwells. Also even though you pay a fee the WiFi is terrible in the room. My mom complained at checkout about these and other issues - we received no follow up call or reimbursement of fees.

The hotel itself was clean and nice. There were homeless people digging in the dumpster the entire weekend which was unsettling. I wish they kept the parking lot a bit more secure especially since I had to pay $16 per day extra to park there. Overall, I was happy with my stay.

The hotel itself was clean and nice. There were homeless people digging in the dumpster the entire weekend which was unsettling. I wish they kept the parking lot a bit more secure especially since I had to pay $16 per day extra to park there. Overall, I was happy with my stay.

First night I went to their local restaurant in the bistro. The burger and fries were cross contaminated with shrimp ( which I informed I had allergies). From there I became so so sick. The hotels chargers resorts fee every night beyond your final reservation total. But there is no water in the room or anywhere. Unless your purchase in their mini makers. Which resort hotel does not have water for the guests? Next the mini market has no fruit. All industrialize food. So no options. The Ac vent goes straight to the desk. Which is not what we want when working. No option to change. Finally, every night I had a to get a new key, because the door would no work. Overall there is a good facility and the staff want to do the best. But the management is off and this place should not be called a hotel or a resort in where in the world

First night I went to their local restaurant in the bistro. The burger and fries were cross contaminated with shrimp ( which I informed I had allergies). From there I became so so sick. The hotels chargers resorts fee every night beyond your final reservation total. But there is no water in the room or anywhere. Unless your purchase in their mini makers. Which resort hotel does not have water for the guests? Next the mini market has no fruit. All industrialize food. So no options. The Ac vent goes straight to the desk. Which is not what we want when working. No option to change. Finally, every night I had a to get a new key, because the door would no work. Overall there is a good facility and the staff want to do the best. But the management is off and this place should not be called a hotel or a resort in where in the world

Wry nice. We were there for a quick 12 hours. Didn’t like that the bathroom door blocked the room door. We opened the room door into the bathroom and had quite the scare. Room itself was nice. Thanks!

Wry nice. We were there for a quick 12 hours. Didn’t like that the bathroom door blocked the room door. We opened the room door into the bathroom and had quite the scare. Room itself was nice. Thanks!

This hotel has nice outdoor lawn area with chairs for lounging and a fire pit. First floor rooms have sliding doors that open onto gravel patios with small olive trees for privacy, so it’s nice to sit outside your room and very easy to take your pet out for potty time. And walking….there isn’t a better place! It’s a nature resort right outside the front door!

This hotel has nice outdoor lawn area with chairs for lounging and a fire pit. First floor rooms have sliding doors that open onto gravel patios with small olive trees for privacy, so it’s nice to sit outside your room and very easy to take your pet out for potty time. And walking….there isn’t a better place! It’s a nature resort right outside the front door!

Two days with erratic air conditioning but they did offer me a portable fan

Two days with erratic air conditioning but they did offer me a portable fan

I’ll return.

great staff great location

great staff great location

Very clean and very comfortable. Nothing special though. We reserved a king bed and they over sold. We ended up in a double queen which does not really meet our needs as my partner is 6’2” and his feet hang off the bed. (Which is why we reserved a king room) They comped the club house breakfast for our inconvenience, which I was hoping would be food from their restaurant, (which is delicious) but it was not. The food was generic hotel comp breakfast they whipped up in the back room. Also, disappointing.

Very clean and very comfortable. Nothing special though. We reserved a king bed and they over sold. We ended up in a double queen which does not really meet our needs as my partner is 6’2” and his feet hang off the bed. (Which is why we reserved a king room) They comped the club house breakfast for our inconvenience, which I was hoping would be food from their restaurant, (which is delicious) but it was not. The food was generic hotel comp breakfast they whipped up in the back room. Also, disappointing.

Loved it

Loved it

Great staff, very helpful,,,Clean and excellent location.

Great staff, very helpful,,,Clean and excellent location.

Beds were amazing, great place to stay if going to a show at the Redding civic center. Pool was perfect and so was the third floor lounge. Restaurant on the first floor was great also!

Beds were amazing, great place to stay if going to a show at the Redding civic center. Pool was perfect and so was the third floor lounge. Restaurant on the first floor was great also!

Comfort of the bed and the shower were excellent. It was a long walk from the front desk to my room, but I was able to park my car close to the room. The security staff was dog friendly and helpful about parking my car. I was sorry I could not stay longer and enjoy of their services, but I checked in in after midnightand left at 7 am.

Great hotel.⭐️⭐️⭐️⭐️⭐️

Great hotel.⭐️⭐️⭐️⭐️⭐️

The only place we stay in Redding. We live the surrounding trail and the bridge.

The only place we stay in Redding. We live the surrounding trail and the bridge.

Clean - close to the auditorium and bridge - horrible view out the first floor window of pipes and fencing considering the cost.

Clean - close to the auditorium and bridge - horrible view out the first floor window of pipes and fencing considering the cost.

Nice location. Room was not what I would expect from a hotel in this price point. Looks like a standard hotel anywhere, there is nothing that makes it stand out a a superior place to stay.

Very adequate

Very adequate

Only one location for ice on the floor and we were at the other end of the ice machine location

We love the bridge and the hotel. Great weekend vacation spot.

We love the bridge and the hotel. Great weekend vacation spot.

Comfortable, clean room. Phone and tv connection, so we could watch netflix and prime video using the phone app mirrored to the large tv screen. Kids loved it! Sly way they overcharged us. We made a reservation through booking.com for $250, but the bill came up to be over $350! The hotel did not return my message either. Very dishonest.

We enjoyed our short stay.

We enjoyed our short stay.

Rooms were very nice and comfortable Had no coffee ready in the morning and some of staff were rude. No breakfast either. $350 a night seems steep.

Very good place to stay.

Very good place to stay.

It was nice

It was nice

Also be ware you stay in a ground floor room you hear everything above you. Otherwise it was nice. Just so bummed about our stuff being stolen.

Also be ware you stay in a ground floor room you hear everything above you. Otherwise it was nice. Just so bummed about our stuff being stolen.

The staff is friendly and super helpful. We had a room with club access and were able to take advantage of the happy hour, nevertheless the breakfast was extremely disappointing as the eggs were disgusting, the food was stale, and was just not good quality. We had a one bedroom suite, and the room from the upstairs guest was ridiculous. Plenty of parking, best access to the river, and the pool is very inviting. Other than the breakfast and the noise from the upstairs neighbors, everything was great.

The staff is friendly and super helpful. We had a room with club access and were able to take advantage of the happy hour, nevertheless the breakfast was extremely disappointing as the eggs were disgusting, the food was stale, and was just not good quality. We had a one bedroom suite, and the room from the upstairs guest was ridiculous. Plenty of parking, best access to the river, and the pool is very inviting. Other than the breakfast and the noise from the upstairs neighbors, everything was great.

Excellent hotel.

Excellent hotel.

We had such a wonderful time, the room was clean and spacious. We were able to use one of the cribs they had on hand and it worked out so well. Everyone had a great time in the pool and even with it being 106° outside we all stayed so comfortable.

We had such a wonderful time, the room was clean and spacious. We were able to use one of the cribs they had on hand and it worked out so well. Everyone had a great time in the pool and even with it being 106° outside we all stayed so comfortable.

great for dogs!

great for dogs!

We really like the restaurant that is connected to the hotel.

We really like the restaurant that is connected to the hotel.

Excellent hotel. Will definitely return.

Excellent hotel. Will definitely return.

Excellent hotel. Will definitely return.

This property is near the Sundial Bridge. A very short walk. You can also take walk around the trails near the river.

This property is near the Sundial Bridge. A very short walk. You can also take walk around the trails near the river.

We had to cut our stay at the hotel by one night as I received some devastating news on the morning of 5/17. I went to the front desk to let them know we needed to check out early due to this death in the family and asked if we would be able to at least get refunded half of our Saturday night stay. Bethany was so compassionate that she allowed us a full refund on the night stay and a refund on our parking. She even called the 3rd party hotel site for me to talk to them about a refund. Another employee walked up the desk (I did not catch her name), saw how upset I was and asked if I was ok. With a concerned look on her face, she brought me a bottle of water and then got a box of tissues for me. I did not catch her name but I want to thank her too. She and Bethany made empathized with my situation and showed so much compassion. Something you don't see much of anymore. You can bet that I WILL return to the Sheraton Redding Hotel at the Sundial Bridge on my next visit there. Thank you to both Bethany and the other employee. They were amazing.

We had to cut our stay at the hotel by one night as I received some devastating news on the morning of 5/17. I went to the front desk to let them know we needed to check out early due to this death in the family and asked if we would be able to at least get refunded half of our Saturday night stay. Bethany was so compassionate that she allowed us a full refund on the night stay and a refund on our parking. She even called the 3rd party hotel site for me to talk to them about a refund. Another employee walked up the desk (I did not catch her name), saw how upset I was and asked if I was ok. With a concerned look on her face, she brought me a bottle of water and then got a box of tissues for me. I did not catch her name but I want to thank her too. She and Bethany made empathized with my situation and showed so much compassion. Something you don't see much of anymore. You can bet that I WILL return to the Sheraton Redding Hotel at the Sundial Bridge on my next visit there. Thank you to both Bethany and the other employee. They were amazing.

Excellent location at the foot of the Sundial Bridge. Great restaurant!

Excellent location at the foot of the Sundial Bridge. Great restaurant!

Everything

Everything

Did not want to check out

Did not want to check out

Thank you for a great place and exceptional staff. Blaine Brown former resident of Palo Cedro.

Thank you for a great place and exceptional staff. Blaine Brown former resident of Palo Cedro.

Beautiful location only issue I had was the door didn’t shut when I left so I came back and only had to push my door open.

Beautiful location only issue I had was the door didn’t shut when I left so I came back and only had to push my door open.

The plug in next to the bed for charging phone did not work at all.

The plug in next to the bed for charging phone did not work at all.

Beautiful rooms with good amount of space.

Beautiful rooms with good amount of space.

Beautiful location right by the SunDial Bridge!

Beautiful location right by the SunDial Bridge!

Quiet, convenient, comfortable bed!

Quiet, convenient, comfortable bed!

Great location next to the sundial bridge. We were able to check in early and start our relaxing get away earlier than expected. Scooters available for rent near by to get around. Restaurants was great for our get away with a full bar and delicious food options. Walking distance to the bridge and garden.

Great location next to the sundial bridge. We were able to check in early and start our relaxing get away earlier than expected. Scooters available for rent near by to get around. Restaurants was great for our get away with a full bar and delicious food options. Walking distance to the bridge and garden.

A very nice hotel for Redding.

A very nice hotel for Redding.

We were going tonthe Redding Light Show, and needed a place to stay. The location was perfect and just what was needed

We were going tonthe Redding Light Show, and needed a place to stay. The location was perfect and just what was needed

Great location! Rooms are nice

Great location! Rooms are nice

Clean hotel, set back from traffic. Nice local grounds, decent restaurant.

Clean hotel, set back from traffic. Nice local grounds, decent restaurant.

Cheap thin toilet paper and $14 to park. Sad for such a pricey place

Cheap thin toilet paper and $14 to park. Sad for such a pricey place

Breakfast not available

Breakfast not available

Adding fresh brewed coffee would be plus. Eggs could use ham or cheese in it, potatoes were dry, oatmeal overcooked, other wise great stay overall

Adding fresh brewed coffee would be plus. Eggs could use ham or cheese in it, potatoes were dry, oatmeal overcooked, other wise great stay overall

Great spot. A little pricy, but excellent location to the Sundial Bridge, Turtle Bay, fly fishing the Sacramento River, and any event at the Redding Civic Auditorium. Quick access to I-5, Hwy.44 and 299.

Great spot. A little pricy, but excellent location to the Sundial Bridge, Turtle Bay, fly fishing the Sacramento River, and any event at the Redding Civic Auditorium. Quick access to I-5, Hwy.44 and 299.

We enjoyed the pool, Paul Bunyan Park and Museum. Appreciated the comp tickets and friendly staff. Restaurant was fine for breakfast and lite dinner- kid friendly menu was great. Teasla charger much appreciated

We enjoyed the pool, Paul Bunyan Park and Museum. Appreciated the comp tickets and friendly staff. Restaurant was fine for breakfast and lite dinner- kid friendly menu was great. Teasla charger much appreciated

We have stayed here many times and we always feel welcomed and cared for.

We have stayed here many times and we always feel welcomed and cared for.

My first experience at a Sheraton. We were "upgraded" to executive level. We had a room on the third floor. One would think an expensive hotel like this would be laid out better. The ice machine on our floor was very difficult to find after walking down the endless corridor. The "breakfast buffet" in he Club Sheraton was the worst I have ever had. They say they have room service from the Mosaic restaurant but when I scanned the QR code (the only way to get any info from the room) for the menu, it said they were closed and would reopen at 5. I don't care, I just want to view your freakin menu. Would I stay here again? Not on your life. Tooo expensive for what you get. Hampton inn all the way for me.

My first experience at a Sheraton. We were "upgraded" to executive level. We had a room on the third floor. One would think an expensive hotel like this would be laid out better. The ice machine on our floor was very difficult to find after walking down the endless corridor. The "breakfast buffet" in he Club Sheraton was the worst I have ever had. They say they have room service from the Mosaic restaurant but when I scanned the QR code (the only way to get any info from the room) for the menu, it said they were closed and would reopen at 5. I don't care, I just want to view your freakin menu. Would I stay here again? Not on your life. Tooo expensive for what you get. Hampton inn all the way for me.

We were pretty disappointed in our stay. It would have been OK if everything worked, but most things didn't. Luggage cart was broken. The bed was futon-hard. Even with the A/C turned off the room hummed with noise. The shower caulking look moldy. The furniture upholstery was worn out. The included breakfast was worst ever, tasteless scrambled eggs out of a carton, overly-brown overly-reheated potatoes. The free self-serve latte machine would have been cool if it worked, but it didn't. The ice machine didn't work. The fridge didn't work, and looked like it hadn't been running in years. Overall the place looked sad and worn out.

We were pretty disappointed in our stay. It would have been OK if everything worked, but most things didn't. Luggage cart was broken. The bed was futon-hard. Even with the A/C turned off the room hummed with noise. The shower caulking look moldy. The furniture upholstery was worn out. The included breakfast was worst ever, tasteless scrambled eggs out of a carton, overly-brown overly-reheated potatoes. The free self-serve latte machine would have been cool if it worked, but it didn't. The ice machine didn't work. The fridge didn't work, and looked like it hadn't been running in years. Overall the place looked sad and worn out.

Our stay was as expected and without incident

Our stay was as expected and without incident

Nice adjoining restaurant. Hot in august. Pool needs more shade options but nice stop iver hotelnfor traveling through

Nice adjoining restaurant. Hot in august. Pool needs more shade options but nice stop iver hotelnfor traveling through

Arrived very late for check in rooms big as a Marriott member got club access but they were closed . Loved the room the quiet AC unit beds absolutely awesome ! Only issue I had was the charge for parking . I was never told and I had it taken off bill. Also for this cute hotel get better in room coffee or a kerug or pour over coffee . Worse coffee in the room . Other then that liked the place would stay again

Arrived very late for check in rooms big as a Marriott member got club access but they were closed . Loved the room the quiet AC unit beds absolutely awesome ! Only issue I had was the charge for parking . I was never told and I had it taken off bill. Also for this cute hotel get better in room coffee or a kerug or pour over coffee . Worse coffee in the room . Other then that liked the place would stay again

Beautiful views and quiet area. This is definitely going to be my go to for work trips!

Beautiful views and quiet area. This is definitely going to be my go to for work trips!

We got in late and loved the comfort of the room and location so much that we wish we had more time to enjoy it. We did enjoy a walk on the bridge before leaving, which was beautiful! They did an excellent job of designing the room and bringing the nature and Turtle Bay vibe in the room with decor. I really loved that level of thoughtfulness. The bed was wonderful! Only thing that could make it better would be a free breakfast.

We got in late and loved the comfort of the room and location so much that we wish we had more time to enjoy it. We did enjoy a walk on the bridge before leaving, which was beautiful! They did an excellent job of designing the room and bringing the nature and Turtle Bay vibe in the room with decor. I really loved that level of thoughtfulness. The bed was wonderful! Only thing that could make it better would be a free breakfast.

Friendly staff, comfy beds, nice big pool. We had breakfast ( not included) in the restaurant and the waiter was great and the food was awesome.

Friendly staff, comfy beds, nice big pool. We had breakfast ( not included) in the restaurant and the waiter was great and the food was awesome.

We really enjoyed the hotel restaurant with a good menu option. TV channel options is rather poor. WiFi was pretty slow.

We really enjoyed the hotel restaurant with a good menu option. TV channel options is rather poor. WiFi was pretty slow.

We will be back!

We will be back!

Nice restaurant

Nice restaurant

Nice place

Nice place

We always enjoy our weekend getaway to sundial bridge at Sheraton. Very cozy and unique. Worth booking room with lounge access to enjoy the balcony air.

We always enjoy our weekend getaway to sundial bridge at Sheraton. Very cozy and unique. Worth booking room with lounge access to enjoy the balcony air.

the ice machines were broken on our floor. and they had no microwave or blow dryer in room

the ice machines were broken on our floor. and they had no microwave or blow dryer in room

The hotel is really nice and located right next to Turtle Bay Exploration Park and Sundial Bridge. Must see especially with small kids. There is one restaurant onsite. Tesla supercharger is right next door and was convenient for us for our road trip.

The hotel is really nice and located right next to Turtle Bay Exploration Park and Sundial Bridge. Must see especially with small kids. There is one restaurant onsite. Tesla supercharger is right next door and was convenient for us for our road trip.

Awful. Although I had a confirmation number and called hours ahead of time to advise of my arrival after 10pm, I was told my room had been given to someone else and I would have to go stay at an alternate hotel. This was a three night stay, but only one night was at the alternate hotel. Then I had to pack up and come back to the Sheraton…..at which time I was told my room wouldn’t be ready until after 5pm and I’d have to return for key cards then. When I returned, the room was downgraded and not what I paid for, no discount offered.

Awful. Although I had a confirmation number and called hours ahead of time to advise of my arrival after 10pm, I was told my room had been given to someone else and I would have to go stay at an alternate hotel. This was a three night stay, but only one night was at the alternate hotel. Then I had to pack up and come back to the Sheraton…..at which time I was told my room wouldn’t be ready until after 5pm and I’d have to return for key cards then. When I returned, the room was downgraded and not what I paid for, no discount offered.

Daughters were sleeping on the sofa bed and found ants crawling all over the sofa. Any all along the baseboard, in the bathroom and the main room. Staff refused to switch us rooms, offered to fumigate the room we were all supposed to sleep in. So at 1030pm I had to move my family of 5 to another hotel. Awful customer service. And ants. Gross.

Daughters were sleeping on the sofa bed and found ants crawling all over the sofa. Any all along the baseboard, in the bathroom and the main room. Staff refused to switch us rooms, offered to fumigate the room we were all supposed to sleep in. So at 1030pm I had to move my family of 5 to another hotel. Awful customer service. And ants. Gross.

Beautiful location within walking distance of Sundial Bridge, river trail, Turtle Bay.

The couch in our room was pretty gross

"I reserved the club king room as a gift for my friend's wedding! Ashlee, the manager, provided excellent assistance with a friendly demeanor. Her quick responses to my inquiries were truly impressive! I greatly appreciate your efforts in ensuring a seamless and effortless experience. Thank you!"

The desk person that checked us in was very polite and professional, The facility including the room was clean. I gave the low rate because the TV did not work and when we reported it all that staff said was thanks we will notify the tech. (this was at check out) and did not offer any kind of discount.

Wonderful place and close to the Sundial Bridge

Staff went above and beyond to help us when we experienced car trouble! It made a bad situation so much easier to handle and was most appreciated!

Room was clean and bed was comfy. Friendly hotel staff. First time staying here. Next time will get a balcony room. Little pricey.

Good area.

It was nice but the breakfast club room was terrible. No food left.

The hotel itself was great, and the location was a 10/10 for our plans. However, a lot of things advertised weren't true and they were some of my key points for booking. Before booking I called to ensure there was complimentary breakfast, they said to Marriott Members (which I am), well the time comes for breakfast and apparently you have to be a higher status member for it, so now I had to scramble for breakfast for my toddler and I. The pool was also advertised as heated - it was FREEZING, on a 90 degree day. So cold toddlers lips turned blue. They also don't supply milk at ALL, so essentially, this hotel is not as family friendly as it boasts. I understood there were longer than normal waits at the restaurant, but I did not think it would be two hours before food hit the table. Nice hotel, not worth the $375 a night by any means.

I booked for my daughter who was moving cross country. She felt safe, liked the staff and found the room luxurious.

Not with the cost of the room. Rooms are old, carpets threadbare with no views from the room. The microwave in the lobby had old food stuck to the insides and didn’t look like it was cleaned in months…The mosaic restaurant food was terrible, the pizza was hard as a rock and the burger overdone and dry. Oh and they charge for daily parking as well. The hotel is not located at a densely populated area, and doesn’t look busy, so charging for parking was unnecessary gouging.. Wouldn’t recommend the restaurant or the hotel.

Good place.

I loved the quiet surroundings and the close proximity to the bridge and Turtle Bay park. Convenient for a nice hike into nature and knowing I'd be returning to a clean and comfortable room was amazing!

The room they assigned us to was not clean. They moved us to another room and assisted us in the move. We placed our drinks in the refrigerator and when we returned several hours later our drinks were warm. We called for maintenance and they never came. We pulled the fridge out and it was not plugged in, nor was the coffeemaker.

Excellent hotel with great service!

Very nice hotel next to the Sundial Bridge.

It’s good.

Staff is friendly and willing to help.

beautiful facility, friendly staff, good restaurant

The staff was very friendly all around. They were honest and helpful in their suggestions. The rooms were clean and very comfortable. Would definitely stay here again.

Easy to get to location. Very comfortable hotel in a beautiful spot!

Very much appreciated!

Great location & super comfortable as well as quiet.

Loved!

Great

Everyone was very nice and the club level was excellent !

Beautiful location. Clean modern quiet rooms

Fridge broken

We reserved a deluxe king balcony room. Got a not so nice room on ground floor, no balcony 5 x 5’ patio with bark dust and parking lot view. The desk doubled down that we requested a ground floor patio.We did not. Too bad… liked our previous room here.

Very comfortable and really nice staff

This is the best experience I have had at this brand. The building and rooms are gorgeous, the staff are VERY well trained and super friendly and the location is easy for those traveling up and down interstate 5.

This property is within walking distance to the convention center and the sundial bridge. There is a restaurant (Mosiac) next to the Sheraton, so you don’t have to leave the property. It has a good menu and a full bar, if you want a night cap. This hotel also has a large heated pool and a jacuzzi. The entire staff was friendly and helpful. We are looking forward to visiting Redding again in the near future and we will not stay at any other hotel, because the Sheraton has it all!!

This hotel is a true gem!! It has an excellent staff, a heated pool, a jacuzzi, a restaurant and room service. It is in walking distance to the sundial bridge and one of the best children’s playgrounds with an abundance of interact activities for them to do. There are also various animals in their own habitats, which all the kids seemed to enjoy. This was are first time staying at the Sheraton in Redding and we will never stay anywhere else. Great experience!!