Best Western Plus Twin View Inn & Suites
About Best Western Plus Twin View Inn & Suites
Best Western Plus Twin View Inn & Suites provides flawless service and all the necessary facilities for visitors.Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with express check-in or check-out and safety deposit boxes provided by the front desk services.Repeatedly enjoy your best-loved attire with the aid of the laundromat available at Best Western Plus Twin View Inn & Suites. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, instant tea and mini bar.Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Best Western Plus Twin View Inn & Suites.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Begin your holiday perfectly by taking a plunge into the swimming pool.Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel staff is consistently praised for their friendliness and helpfulness. The rooms and bathrooms are generally clean, but some guests have reported issues with mold, mildew, and strange smells. The breakfast is a highlight for many guests, with a good variety of options.
- Friendly and helpful staff
- Clean rooms and bathrooms
- Reports of mold, mildew, and strange smells in some rooms
- Some guests have reported issues with the quality of the breakfast
- 4/5
Everything was short for breakfast. No egg at all.
- 5/5
I never had a bad visit at Best Western. Thank you for making my stay so nice.
- 4/5
I couldn't eat as suggested by my doctor. The property was nice.
- 4/5
Stayed here for a night in preparation for a houseboating trip. The location is not walking distance to anything, but it's a short drive to everything. The staff was very friendly and accommodating. The room was clean and comfortable, but it smelled like someone drained an entire can of Lysol deodorizer in the room before I got there and the smell was only somewhat dissipated by the next morning. The free breakfast was what you'd expect (waffles, cereal, eggs, yogurt, etc.). For a utilitarian place to stay on a trip it does the trick.
- 4/5
Great staff
- 5/5
great hotel!
- 4/5
Basic and easy access place for stay, great staff!
- 3/5
Very outdated. Not what we would expect from a Best Western Plus. We were overall very disappointed.
- 1/5
The renovations are coming along, however, the carpets were exposed, some taped down, the bath tub plug was stuck and had to be pried up, the shower faucet started shrieking and shooting out sounds like a machine gun, and the smoke alarms went off when the bathroom was steamy. Horrible. The clerk said she would inform the manager. Horrible.
- 5/5
Great
- 5/5
Staff did a great job, everything was nice.
- 5/5
The rooms were very clean, staff were very helpful & courteous; the continental breakfast was top notch & parking was very convenient 😉
- 4/5
Overall a good value. Breakfast area is small, gets crowded, and it is hard to get to things. The staff are great and work very hard to help. Gym and pool are clean and functional.
- 1/5
Room floor was filthy. Our room was never cleaned we were there from Friday to Monday. Staff didn’t help whatsoever
- 5/5
Great off the highway if you're heading to mt shasta.
- 5/5
Everything was great.
- 5/5
Great
- 3/5
Friendly staff. Nice place. I did not use the amenities, so I won’t rate them other than average. The two negatives are that the air conditioning unit blows directly on the bed. And it kicks on frequently. The other negative is how much road noise carries into the room. Truck noise pretty much all night.
- 3/5
Room had fewer amenities, was smaller, and was more “basic” than similarly priced properties we’ve stayed in including both BW+ and other comparable brands. Breakfast was better than some.
- 5/5
Very comfortable rooms and clean. Staff gave me great service. The breakfast was awesome hot fresh and plenty to decide from.
- 5/5
Staff were very helpful and present and parking very good 👍
- 4/5
Exceeded my expectations even just for a one night stay.
- 5/5
Staff was fabulous. Breakfast was good.
- 4/5
Room was clean. Located next to highway so there is some road noise but we were able to sleep through it. Easy access to Lassen Volcanic National Park.
- 5/5
Great staff! Good breakfast! Comfy beds too!
- 5/5
Clean, easy check in, nice staff.
- 4/5
The pillows were very hard and uncomfortable. The room temperature was difficult to regulate- either too hot or too cold.
- 5/5
Good bacon
- 5/5
Great property. Good food. Hot and fresh. Loved the coffee selection. There is no hot tub.
- 5/5
Absolutely the best service I have ever had
- 3/5
The property was nice enough, but our room door did not latch shut from the outside. Also we had two separate issues with room keys not working. The breakfast was very good and the bed was comfortable.
- 3/5
Morning breakfast was decent, better than some. TV set up was a little below average. Beds were pretty good. Room was a little noisy and difficult to regulate the temperature- either too cold or too hot. Location was convenient.
- 2/5
Room had a horrible smell as soon as we entered. We ultimately found a huge soaking wet spot in front of the bathroom on the carpet....guessing it was the smell source. We could not go barefoot or in socks and jumped as far as we could over the spot to get to the bathroom. Also, the little cord hole on the middle nightstand had qtips, bread and who knows what else. That's poor tenants on that but still.....the room grossed us out. When I spoke to the lady at the desk about it, she did apologize but did not offer any discounts or anything for the bad room. I'm pretty easy going.....but this room was BAD.
- 5/5
rooms are always super clean, staff is very helpful and friendly, breakfast is good. Great location for us to stay at.
- 5/5
excellent stay. Cooperative staff, clean room with everything needed working well. Good value for money
- 3/5
Very friendly staff! Enjoyed convenience breakfast buffet! Coffee machine with coffee drinks was a plus! Having to ask to have house keeping clean room during stay should not be up to guest! Overall I thought the hotel was very quiet and a great location for Redding!
- 4/5
Nice parking lot easy to get to room. Nice beds & pillows. Very quiet
- 2.5/5
It’s supposed to be a best western, we got a smelly pet room and no working air conditioner which i reported
- 5/5
The hotel is old and we had to weave through from one side of the building to the other. It was a bit confusing. The upgrades are nice, but we would have appreciated a small table where we could eat. There is a microwave and refrigerator so we brought snacks, but had to balance them on our lap and the foot stool. Thank you for a lovely bed and nice friendly service. Hugs, Sandy Czaja
- 5/5
Very helpful staff.
- 5/5
Great
- 4/5
Good hotel for travel, friendly staff bit close to the highway, but you’re on the road
- 3/5
I would not stay there again right next to I5. Lots of traffic noise through the windows.
- 4/5
Good breakfast. Excellent service. Rooms are large enough and beds were comfortable. Worth the money.
- 5/5
Improved room upkeep since last year's stay. Friendly staff. Plentiful breakfast. Good parking. Will look for more BW Plus places on future trips. Good pricing.
- 5/5
Good place for all parking included and pet friendly.
- 4/5
We did not get. Breakfast as it did not start till 6:30
- 4/5
Staff was great! We were well treated. Room was clean but the halls/stairs needed vacuuming.
- 5/5
Stayed a couple night and the staff didn’t restock towels or make the beds. Not the best for a long term stay
- 3/5
Staff was wonderful. Our room smelled horrible. It smelled like a fresh urinal cake, the entire stay. Bed was not comfortable. Pool is tiny and not in a relaxing setting.
- 5/5
NO CASINO. Breakfast was plentiful, hot and the staff was very efficient at making sure amounts and containers remained full!
- 4/5
Property is dated but well kept. Breakfast area is a little small but has the standard breakfast you expect out of chain hotels. It was a hot breakfast along with the usual cereal and muffin options.
- 4/5
Great desk person, helpful & friendly. We were just passing thru so didn’t try the breakfast. The room was quiet(except for those air conditioners) they even ensured that we had a ground floor room as requested. An extra bonus star for that 👍
- 4/5
Parking was decent and plenty near the back. Property is a bit old as you can tell
- 4/5
Good overall, property looks tired
- 5/5
Staff great help
- 2/5
The heating/cooling unit was one of the noisiest we've had to endure, making sleep very interrupted. Sheets were crazy itchy and the beds smelled of urine. We also found a cockroach in the bathroom.
- 4/5
Parking was good. Breakfast was good. No yogurt in the machine and the eggs were kind of watery/soft, maybe not cooked long enough.
- 5/5
Clean room, staff was helpful, breakfast-multiple choices.
- 4/5
Situated next to the I-5 freeway it was a little noisy, other than that it was ver nice.
- 5/5
Very nice. Helpful friendly staff.
- 3/5
The parking was great and easy to access. Breakfast was average. However, the room had a stuffy, unpleasant air when we entered. When we turned on the heater, it started blowing a very strong and unpleasant odor, so we had to turn it off and sleep without heating, which made the room cold. Overall, not a comfortable experience.
- 5/5
Older building but good upgrades recently done
- 5/5
Great, comfortable stay.
- 5/5
Breakfast was good.
- 2/5
Nice breakfast and parking. The building is pretty outdated and needs some modernization.
- 5/5
Extremely clean and relaxing hotel. Staff is so helpful. We;ll stay again.
- 3/5
Breakfast was okay. Juice watered down. Room was clean. Bed was comfortable. Pillows kind hard.
- 5/5
Big parking lot and has laundry room and a pool.
- 5/5
The room was clean, there wasn't anything lacking. No carpet floors. Air conditioner smelled clean. We had easy access to our room and breakfast was kept full for all guests.
- 4/5
Staff was very friendly and helpful. Loved the dog friendly property with all the grass. Room was clean and comfortable.
- 5/5
Staff was friendly and helpful.
- 4/5
Breakfast was very convenient for us and you have a lot of items to choose from. Staff kept items filled and were helpful.
- 5/5
Clean, thick towels, super helpful staff who gave us great advice for our trip, going forward
- 4/5
It's a very convenient place to stay with reasonable rates
- 1/5
After you book on Expedia, this property will hold an additional $100.00 "deposit". I got in at midnight and they spring that fee on me. I paid it but they said they didn't receive the payment "on our end" even though it had come out of my account under BEST WESTERN in my banking app. So they made me pay the $100. 00 fee AGAIN or they said I would have to find somewhere else to stay. Scary and disgusting If I knew I would be shelling out over 300.00 I wouldn't have been staying at this wet dog and pennies smelling rot hole.
- 5/5
Breakfast was amazing and the entire staff was super friendly and over the top helpful. Even got a breakfast bag Togo as we left super early. Highly recommend this hotel. Will visit again if I am passing through.
- 4/5
Clean rooms, just older
- 4/5
This motel is at the north end of town, and there were really no dinner options without driving back into town, in the dark and the rain. As we were going north, it was nice in the morning to grab breakfast (provided) and hit the freeway without having to go back through town.
- 5/5
Joyce was amazing!! They were faster than the computer and so kind and friendly.
- 3/5
Beds were kind of hard and it’s close to interstate five so you hear trucks driving by all night.
- 5/5
Staff was very pleasant and helpful. The room was excellent.
- 4/5
Even though the building was old everything appeared neat and clean.
- 5/5
Room was very clean and the staff so friendly!
- 4/5
asked for the receipt
- 5/5
Quite
- 5/5
Room very clean, and we were put in a quiet room away from a lot of foot traffic, elevator, stairs etc. Any questions we had were answered most pleasantly and efficiently. We will definitely stay there again, and hope that the two reception ladies are the same when we do. They were so upbeat and eager to make our stay pleasurable.
- 5/5
good
- 4/5
Very good, very clean room
- 1/5
The parking lot had a HUGE hole in the asphalt by the back of the building and was difficult to see-surprised it didn’t bend my front wheel rim. The outside of the hotel looks like a prison-bars everywhere. There was an alarm/beeping noise in the hallway outside my room door- like the one you hear when your smoke detector needs the battery replaced. Woke me up at about 2:20 am. Was still making the same noise when I checked out at 6:15. Notified front desk-no response. Terrible room, terrible front desk and terrible location. I’m embarrassed (for Best Western) that they would put their name on such a place.
- 5/5
Everything was excellent
- 5/5
Great place very peaceful & awesome location close to Bethel Church & good breakfast thank you!
- 5/5
Everything was great
- 5/5
Room was clean. Staff is always professional and fun to engage with. Easy parking.
- 5/5
Stayed one night on the way to Oregon. Room was clean. Was next to freeway so was convenient to find food/shoppjng. Room was clean and staff were all super friendly and helpful
- 3/5
Carpet in hall needs deep cleaning. Staff was awesome.
- 1/5
There were extra fees added on after my booking was complete i could have stayed at a decent place for the same price that i ended up paying
- 3/5
AC not working
- 5/5
Great front desk staff!!
- 3/5
Although staff seem very courteous, and the bed is very comfortable the bathroom looked a little worn the toilet was 1 ft from the ground way too low, I did enjoy the breakfast.
- 4/5
Friendly staff, good breakfast
- 4/5
The staff was great. The breakfast was good. Everyone was super nice. The facility is kept up very well and is pet friendly
- 4/5
Ok
- 4/5
All good, except the tv. Very difficult to move to desired channel, poor selection and incorrect in room guide. They need to update the tv to the current era.
- 4/5
Nice staff.
- 5/5
Nice
- 4/5
Everyone was very friendly and helpful. Breakfast was awesome!
- 5/5
the only issue was the vending machines. one didn't work and the other was empty.
- 4/5
Close to freeway, convenient for travelers.
- 5/5
We had a wonderful stay. The room was clean and well maintained, and the breakfast was excellent. Highly recommended!
- 2/5
ROOM: For starters, we were given the key and room
- 5/5
The room was very clean.
- 5/5
Check in was easy. Staff were friendly and helpful. The room was clean and well appointed. We will stay here again.
- 5/5
Clean room, clean sheets, clean floor - what else are you looking for?
- 4/5
Quiet and convenient.
- 5/5
clean room. Breakfast was decent.
- 5/5
Ease of location and good staff
- 5/5
All was fine
- 5/5
The staff was delightful and the coffee machine was awesome! Would recommend.
- 5/5
We have been coming to this location for probably 10 years, because we live in San Diego and my husband‘s children and grandchildren are in Redding and Shasta, California. The staff is always courteous, the rooms are always impeccable, and they’re at breakfast spread is fabulous! Kudos to D, Jason, Joyce )who appears to be an energizer bunny), and I believe the other front desk person was Jennifer? All of them seem to enjoy their jobs, and make the guest feel special.
- 3/5
When we tried to check into our room card key wouldn't work. Had to get staff with master key to open door. We asked to move after they suggested they send someone to fix our door. This place isn't full occupancy so should have offered to move us .
- 5/5
Room was clean and comfortable. Good water pressure in the shower. Breakfast was easy to access and had plenty of options.
- 4/5
Front Desk Staff & Breakfast Buffet Staff were very nice & helpful.
- 4/5
My only complaint is that the apple I chose for breakfast was rotten. Despite it's being nicely wrapped in plastic, as all the apples were, some of it collapsed in my hand as I gave it a squeeze. I took one bite and immediately wished I hadn't. I promptly threw the rest away.
- 4/5
Very helpful service and good breakfast. Good location to freeways
- 2/5
Facility needs maintenance.
- 4/5
Staff is friendly, Room is very nice and clean.. Free breakfast
- 4/5
Clean property with ample and safe parking. There’s not much nearby, but staff recommendations were excellent for dinner. An excellent overnight stop.
- 2/5
I used window heater. It looks never used before. There is lots of smoke and triggered smoke detector too. I have to open the windows one hour long and made the room more cold.
- 5/5
All accomodations were nice
- 2/5
Room was dirty, sink had a leak, microwave did not work.
- 3/5
we dodn't eat breakfast - this was not bad it was OK
- 5/5
Room was very clean , comfy and staff polite and friendly. Breakfast as always very good!!
- 3/5
Staffing was shorter than usual and their usual good breakfast was a disappointment this time. Cold watery scrambled eggs and overcooked turkey bacon. Coffee was good, though!
- 5/5
would like to see healthy options
- 5/5
Breakfast was great, room was clean
- 4/5
.
- 3/5
Breakfast was very tasty. The staff was very kind and professional. The bed was too soft and never did get comfortable but everything else was great.
- 4/5
Clean facilities attentive staff great breakfast
- 3/5
There are no cameras to watch your vehicle towards the back, just the front parking lot of this Best Western Plus. Luckily we found parking up front by the office. There are only 2 luggage carts, and apparently the vending machine guy doesn't have a dolly for his stuff, so he was using one of the luggage carts for his products when we were checking in, and the other one was being used by another guest, so we had to wait... a while. Then when we went up the elevator, it smelled of onions. When we got to the second floor, it smelled like cooked canned corn. Our card ley didn't work, so I had to get Emily at the front desk. Again, she's wonderful and super helpful, when we got back to the second floor, it smelled like pot. She got the door opened, thank you Emily! The room was clean, the bathroom area was small, our closet door was broken, but we didn't need to use it, the beds comfortable and clean, the A/C loud. We had to go back out to our vehicle to get water, when we returned upstairs, the hallway smelled like chicken (there wasn't a restaurant open at the time). Sensitive to smells Breakfast: tried the yogurt, granola, and banana - all good. The sausage patty was like cardboard on one side. I don't know about the rest, but the waffle looked okay.
- 5/5
Clean and friendly staff
- 5/5
Check in staff person was great. Easy to get to, Easy parking.
- 4/5
The staff was super friendly!! I reported an issue to them when I checked out. Everything else was wonderful.
- 4/5
regarding closet doors & rusty fixture needing replacement. Very receptive to input.
- 4/5
nothing special
- 5/5
Very clean. The room was nice and the bed was comfortable . Staff are helpful professional and friendly. Breakfast was good and the dinning room was clean and well maintained. I would definitely stay there again.
- 4/5
The bed was like hard cardboard in the first room. We got moved & the bed was much better.
- 3/5
Property was too old and dirty
- 2/5
The actual inside of the room was fine. It was clean and accommodating. The noise and the thin walls with proximity to traffic was over the top horrible. I wouldn’t stay there again.
- 5/5
Pet friendly. We traveled with 3 cats and they are welcomed at the facility.
- 2.5/5
Several hairs on bathroom floor when we walked in
- 5/5
Very clean room, nice and quiet stay with everything I needed.
- 4/5
Room was fine. Friendly staff. Decent breakfast. Easy parking. Great place for a rest on a long drive.
- 5/5
Yes
- 4/5
The breakfast lady was very good
- 4/5
Front desk staff was very friendly. Room was a good size, comfy beds, nice sizable fridge. Location was close to where we wanted to go as well as close to the downtown area. Breakfast had a decent amount of options. I really liked the yogurt machine. The hot items were better than the last hotel we stayed at.
- 5/5
Nice and clean. Good price. Nice breakfast selection
- 4/5
Clean room, pleasant staff, good breakfast.
- 5/5
We had reservations for one night, but changed it to add 3 additional nights because the hotel was so nice and the location so convenient to sightseeing in the area. Breakfast was great, too.
- 5/5
Front desk staff very helpful. Breakfast was good, would like to see more fresh fruit but I know that is not always easy. Did not have a pet but did not hear anyone else's either.
- 5/5
Clean room.Quiet.
- 4/5
Bed was hard, room was spacious.
- 2/5
I had problems with asthma while I was in Redding. I realized that my room has mold or mildew on the ceiling, above the window air conditioner. It was frustrating that it was my room that was causing me to need to use my inhaler.
- 4/5
Clean, comfortable and friendly helpful staff.
- 4/5
Convenient. Groceries very close and gas station also
- 4/5
The room was clean, spacious and quiet. The bed was comfortable. The breakfast had hot and cold options but of limited supply. There was no coffee for about 10 minutes after breakfast was supposed to start.
- 5/5
restfull and would return
- 5/5
Quick 1 night stay on our way home. Room was clean and comfortable. Slept well. I would stay again.
- 5/5
The staff is very friendly. The walls and doors need a paint job but the room was decent. Not a 5⭐️ but good for the price and a comfortable bed. Breakfast was good
- 2/5
Was given a room for disabled guests without being asked or notified. Shades do not open. Shower soap nearly empty. Holes in room walls. No wipes in gym to clean equipment and weight machine was broken. Sink and tub drains were both left plugged closed.
- 5/5
Thanks
- 5/5
Good value for price
- 2/5
Staff friendly, however we got a room that thr ac was not working and was freezing all night. They couldn't accommodate with another room.
- 1/5
Our 1st room smelled of Mold , so we asked for a new room , the 2nd room had Ants and the floor had bread crumbs.. So we left and went to different hotel.. we never got a refund. I will never stay at a Best western again. And to top it all of we never reviewed a refund. at this point I'm not sure if I'll even use Exspedia again..
- 5/5
Bad: Parking is not well lit. Seemed little uncomfortable in the night, when the card didn’t work for entry. Ugly : it’s scratching hot during the day and absolutely no trees/shades for parking. Your car would feel nothing less than a furnace.
- 5/5
The hotel was great! Unfortunately, we couldn't stay for both nights we had reserved due to the loss of a loved one. We had to cancel our trip and only stayed for the first night. The hotel kindly refunded us for both nights. For our next visit, we will definitely reserve the hotel again.
- 1/5
We got there at 2 PM, and they wanted to charge us $30.00 to check in a little over an hour early. We decided to wait. After waiting in the lobby for about 30 minutes, the front desk attendant said she got approval from the manager to let us into our room for free. We checked in and walked all the way back to our room only to find housekeeping in there. We then had to wait another 20 minutes. They have one snack machine that was only 1/3 loaded and was so old that it only took cash. Carpets in the room and hallways were filthy. Nothing in the hotel or room was in great shape—nothing. This was nowhere near a Best Western "Plus." Will not stay here again.
- 5/5
Convenient, right off the freeway and close to gas station & grocery store.
- 5/5
It was convenient to the freeway and tourists spots.
- 4/5
Just needed placed to sleep room was clean beds comfortable
- 5/5
Friendly staff, quiet and clean place. Our stay was comfortable. Well recommended.
- 4/5
The property was right off the freeway, so it was easy to get to.
- 5/5
Upon check in, front desk lady was pleasant and helpful. She told me about breakfast time but we would be checking out earlier so she recommended the grab bags. As we were checking out, I asked the young man at the front dedk for 5 grab bags, he said with a rude tone breakfast is over there and gestured with his head. I told him we needed to get on the road and said the lady night before told me to ask here at the desk. He said, " I wish I knew that ahead of time" sounding rude. It took him maybe 3 minutes to get the bags but I could tell he looked "put out". We had 2 connecting rooms. One room the foor didnt lock and my room the sink sprayed water onto the floor.
- 4/5
Good stay. Breakfast could be upgraded a bit
- 4/5
Comfortable beds
- 2/5
This hotel is old,need to renovate.
- 5/5
The check in gals were great and everything was very clean and quiet 💜
- 5/5
Good
- 2/5
We checked in after a long day I booked 4 rooms at the same time only 2 were together we get in the first room start the shower the entire faucet shoots off just a pipe left. Had to switch room that room had ants, another room in our group the closet was off the tracks and yet another room the drains in the sink didn’t work and the air conditioner was covered in dust. We did notify the front desk. Beds were very hard
- 3.5/5
No parking due to many large trucks in parking lot. They take a $100 damage deposit. Our room smelled like strong cleaning chemicals.
- 5/5
Comfortable beds! Great breakfast.
- 3/5
No food or snacks. Could only use cash to buy drinks
- 3/5
Average Hotel. Nothing to complaint. Value for price
- 3.5/5
This hotel changed prices as we were booking. Apparently demand went up, but this hotel was quite overpriced. This hotel is dated. The room was clean, but there were little things like gaps in the grout that you wouldn't expect for the price
- 4/5
Breakfast was good but I had to ask them to empty the trash cans as they were overflowing
- 5/5
Comfortable room and friendly staff. The pool looks like it needs some renovation, but it was clean and useable.
- 3/5
Basic and suitable. Nothing to exceed expectations. It was as expected.
- 5/5
Good
- 3/5
Breakfast are great!
- 5/5
Good
- 4.5/5
Sofa bed was uncomfortable
- 3/5
However the desk clerk brought us all the missing items and removed the food. To try to make things right, they did not charge us the pet fee.
- 3/5
I think it’s a stretch to call this a Best Western Plus. Stayed the night before at Best Western Plus in Hood River Oregon and it was excellent in every way.
- 2/5
Bugs on cabinet & under the sink. Reception not concerned when reported.
- 3/5
Average
- 4/5
Good room for the price
- 4/5
Wonderful staff! Very personable and accommodating.
- 4/5
The location was great and close to restaurants.
- 1/5
There were a lot of broken items throughout the hotel. There were ants all over my room and the elevator inspection was over a year overdue.
- 5/5
A nice place. Best Westerns are consistently a nice place to stay. The pool at this location was very small, kind of dirty, and in need a renovation.
- 2/5
Nothing really.
- 5/5
Bed was comfy. Nice kids friendly pool. Good breakfast options. Wish they had jacuzzi.
- 1/5
Door doesn’t work, no body wash or shampoo on the bathroom, telephone was there but no cable connected, horrible breakfast
- 1/5
Room we reserved was not clean upon entering. Went back down to desk, waited 1/2 hour, went back up, room still not clean. Given a different room, that was not accessible, got up to 2nd floor, key not working. Bed too high for a disabled person to get on and not sure why the accessible room is last room down the hall on the 2nd floor. Very hot in the halls, not easy to navigate a wheel chair on carpet and with narrow hall leading to elevator. Not impressed, should have been offered a rate reduction for all we went through.
- 2/5
Had to switch rooms because of ongoing maintenance. The new room we were switched to, had ants in it.
- 4/5
Easy access to highway, spacious room, and easy parking.
- 4/5
What welcome gift? Staff was wonderful. Location was right off the freeway-easy on and easy off. Breakfast was the same as every other hotel offering. Sausage is rarely good, but the saucer / disc shapped ones are not my favorite. I had to make a flush repair for the toilet but the seat is really loose and I didn't have what was needed to fix it Room 214
- 5/5
Seems clean and the staff was nice.
- 3/5
Alittle dingy with age but overall not bad stay. I will say though that before checking out the next morning, I realized that our door did not lock from the outside. Without the key you could easily open the door. That said, we locked and deadbolt the door at night anyways before knowing, and we were only here for the night so it wasn’t the worst scenario. If we had found out sooner, I would have let the front desk know but we really only noticed right before checking out.
- 4/5
Overall a great experience, kind staff and amazing service. If I had to nitpick I would have to be that there where ants in room on desk table. Don’t blame staff or hotel, looks like someone spilled something behind or around mini fridge.
- 5/5
Clean, and friendly
- 4/5
It was a nice little hotel right off the freeway. No food places or anything around it, but they weren’t too far away.
- 1/5
If you are thinking about staying here do yourself a favor and don’t. Ants all over the room,
- 2/5
Staff was very nice however the room was in rough shape. Closet doors broken. Odd smells throughout the hotel. We had infestation of ants in our room. Wanted to tell the front desk at check out so they could fix it before next guests but there was no one there to talk to.
- 5/5
We have tried other hotels in the area over the years. This was our first time here and we loved it! The front desk lady was so nice, she also nicely helped another guest who asked to change rooms. The lady helping with breakfast was so sweet too!! We wanted to use the pool but didn’t get there in time. Hopefully on the way back!
- 5/5
Staff was friendly and place was clean
- 4/5
Room are clean front desk is friendly , just noisy because is next to the freeway
- 5/5
Rooms were clean and even though the hotel was full it was very quiet. The view of Mt Shasta and Lassen were also an extra treat.
- 5/5
Place was packed, but you’d never know it. We didn’t hear anything within the walls of our room. Pool was a bit leaf-filled, but understandable considering how windy it was. Enjoyed our mid-roadtrip stay.
- 2/5
This property had a lot of broken and worn down walls, closet. Etc. it also charged me a $100 deposit fee.
- 3/5
Check in staff were very friendly but that was the only positive for this hotel. This property is billed as Best Western “Plus” but is a minus in my opinion.
- 2/5
The room was dirty and had ants all over they got in my lunch container
- 5/5
Convient and clean location. Bed was nice and comfortable. Friendly and helpful staff. Nice variety for breakfast offerings.
- 4/5
Convenient location
- 4/5
Cleanest rooms in the Redding area, at least that I’ve seen, also never too busy and has a decent breakfast. All in all would definitely stay again.
- 5/5
It was really easy to check in as we had preregistered. It was fast also. Room is clean and nice.
- 3/5
Recetion desk was very friendly and helpful but the place was not clean and had lots of ants.
- 4/5
We checked in late, around 9pm. They had not kept the room AC on, so it took almost the entire night for the room to cool down, very uncomfortable sleeping
- 5/5
Easy access off of I-5. Great breakfast. Nice clean room. A little noise from Interstate but not too noticeable.
- 4/5
Located in town and is clean
- 5/5
great place with very easy access to I-5 and dowmtown redding
- 5/5
Good clean nice place
- 5/5
Great clean pretty rooms. Would stay there again.
- 5/5
The stupid, I say STUPIDITY of having two motels in the same city listed as Best Western Plus means every request for directions and phone takes a client to the same one motel and you can never find this one. I used Trivago. Never again ! The motel was under construction but still fine. Great staff. But took me almost two hours to find it. A Sheraton Hotel gave me directions.
- 4/5
It was clean and pretty quiet. There was a baby next door that cried most of the night but not the hotel problem. The breakfast was nice, clean and plentiful. A little out of the
- 5/5
We were in the process of moving from CA to OR and needed a safe place to stop for the evening. The location was great, the facility was clean, and the staff were super nice. 10/10 stay!
- 5/5
Really thankful for the staff they made my stay memorable!
- 5/5
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- 4/5
Easy freeway access
- 2/5
The room we booked was for a person who suffers from a limited ability to walk. Unfortunately, the hotel decided to put the accessible room on the second floor as far as possible from the elevator. Ulitmately we had to use the luggage cart to get her to the room as it was impossible to walk to the furthest point in the hotel. Just dumb.
- 4/5
Beds were great to sleep in, so comfortable. Room was cozy, and hallways were narrow, but it was an excellent place to rest.
- 5/5
Staff very nice and helpful.
- 3/5
Great service
- 4/5
Our stay was perfect. Easy access & got a great dinner recommendation from the front desk girl!
- 4/5
Check in was good. The staff is friendly. The rooms are sufficient for a short term stay. The breakfast is nice especially when you have children to feed.
- 4/5
Room was updated but was a little too dark for my taste. I like a lot of light in the evening could have had added another floor lamp in the room. Water pressure was poor but it was hot! Emmy was very helpful and accommodating my needs being I’m handicapped. I would stay there again.
- 4/5
The staff was excellent, Julie, D and Kellie (new trainee) were just wonderful gals (I hope I spelled their names right) The breakfast attendant (didnt catch name) she was friendly and greeted us everytime we went to the area. Stayed one night here during our travels, would stay again. Beds were decent and rooms were fairly clean.
- 4/5
The room was great and the staff were very helpful and friendly. The halls could have used a bit of vacuuming, but that wasn't a big deal to us. We'd stay there again.
- 4/5
An older property; needs updating but it's safe and close (too close) to the freeway. Breakfast was the usual BW fare; not bad. Parking area was well lit and convenient..
- 4/5
Excellent breakfast..thank you very much.
- 3/5
Breakfast is not very good, undercooked said ages, powdered eggs. Fruit was good, cereal and bread options were good.
- 4/5
Not around places to eat
- 3/5
It’s a bit dated and pillows are uncomfortable, but for one quick night, it suited our needs
- 4.5/5
The staff were great, breakfast was awesome, pool was nice, room was clean. All in all good hotel.
- 3.5/5
The room was not as nice as I expected. The showerhead was rusted, towels were fraying at the edges, and there were unpleasant chemical smells.
- 5/5
A little noisy from road traffic
- 5/5
All in great shape.
- 4/5
It was very clean
- 3.5/5
It is an average room, as expected.
- 0.5/5
No soap or shampoo in the dispensers. The key card didn't work (had to make 3 trips to the lobby) and still didn't work at the end.
- 2.5/5
I felt the room did I not block out noise very well, the beds were not comfy, and the room smelled like vomit. There was also a huge wet patch next to the bathroom.
- 5/5
The new soap dispenser but I had stayed there before and knew to ask for a bar of soap.
- 5/5
Everything was great
- 5/5
Your new soap dispensers in shower