The StateView Hotel, Autograph Collection

Exceptional

Unfortunately, what would have otherwise been a great stay was significantly impacted by a malfunctioning air conditioner. We set the thermostat to 72 degrees, but the room temperature never dropped below the low 80s. As a result, we were extremely uncomfortable throughout the night and got very little quality sleep. Because we checked in late, we initially assumed the room simply needed time to cool down and did not realize there was a problem until much later. By the time it became clear the unit was not functioning properly, it was too late to report it. We brought the issue to the attention of the front desk the following morning. What was most disappointing was the response. The front desk associate offered only a minimal apology and made no meaningful effort to address the inconvenience or provide any type of accommodation for what was a very uncomfortable night. The property itself is excellent, but the lack of concern shown when a legitimate issue was reported left a negative impression. I would consider staying again, but only if I felt confident that guest comfort concerns would be taken more seriously.

I was amazed at the lack of attention to detail in my room. First, One bed side light flickered like a strobe. Perhaps it did not earlier. the shower door continually slid open. I had to pack a towels on the inside to keep the door closed. Every bath towel in my room was frayed. They should have been been discarded. Everything was resolved the next day at my request.

Had the best breakfast at a hotel. Just an outstanding stay!!

They charge the Deposit 2 times

Nice

Excellent staff, excellent amenities, excellent room, nothing negative to say at all… would love to come back

Very good

Very good

Un établissement très propre, avec un personnel courtois. Situé dans un environnement universitaire, il est nécessaire d’avoir un moyen de transport ou utiliser les taxis, aussi un très beau golf en face de l’hôtel !

MH

Staff was awesome! Jada at the front desk was friendly with a beautiful smile. It’s nice to see associates like there jobs.

Great place, I cannot say anything but positive things. I was worried about only 2 elevators but they moved fast and there was a separate maintenance elevator so it was not an issue. The grounds are beautiful with lots to do, I wish I had more time to enjoy them.

Superb

The hotel charged my credit card after I had already paid on Booking.com

The hotel charged my credit card after I had already paid on Booking.com

Very good

Was recommended this hotel for a wedding an

Location Showerhead barely worked Also appeared to be under-staffed

Location Showerhead barely worked Also appeared to be under-staffed

Stayed for 2 nights for graduation. We've been here before and enjoyed ourselves. Great outdoor area and indoor common spaces. This time, beds (for me) were a little harder than expected and shower head was very low. Didn't work for the over 6' guests! We were 4 people, and only had towels for 3 (not a huge deal, we got extra). Had dinner once at the hotel and my husband's $$ steak was thin and overcooked. Not the cut advertised. Staff was great and we do love the location, but it was $$$ (maybe bc it was grad week? Didn't get offered a discount either).

Luxury stay right on NC State campus great for parents weekend.

It was super quiet and the restaurant food was 5 star!

Staff at the bar/ restaurant was very friendly and professional. We truly enjoyed our stay.

Very quiet, very clean, extremely responsive staff, great experience.

Wonderful stay. Food in the restaurant is great!

Exceptional

Large parking area, spacious rooms, gym open 24hrs, flexible service Lack of kettle in the room, no magnifying mirror in the bathroom

The air and heat was broken in our room. It was very hot in the room. Maintenance took forever to come. By time we found out our air was not fixable we did not have time to change rooms because we were running late for our plans. The hotel did not even offer us another room. I also was told by maintenance our room had been in a group chat for months due to its issues. I was very upset that someone who place us in room 537 knowing it had issues. The hotel is beautiful but it seems like comfort is not a top priority for guest.

Exceptional

This property is absolutely immaculate. The check-in process was amazing. The staff was very responsive, personable, and professional. The room was incredibly clean and very spacious. We were in a corner room so we had two large windows. I could not have asked for a better stay.

Clean and well maintained.

Exceptional

No desk in room for working.

Exceptional

Exceptional

The hotel itself is not a 4-star hotel. This hotel is a 3-star hotel at best. The place was clean and looked nice, but the staff seemed clueless most of the time, and I got charged double for the room. The shower handle was broken and there were stains all over the comforter.

Staff was amazing

Hotel charged me for booking 3 times after paying through Hotels.com! Administrative pain!

Home away from home. Very peaceful and relaxing.

Staff was really accommodating

The room was clean and comfortable. Early check in and great service at the restaurant/ bar.

The room was clean and comfortable. Early check in and great service at the restaurant/ bar.

Good location and nice lobby but the room had some issues. Insufficient lighting. Closet door stuck. Tv did not work. Nice size room and helpful staff.

Good location and nice lobby but the room had some issues. Insufficient lighting. Closet door stuck. Tv did not work. Nice size room and helpful staff.

The hotel was lovely and clean.

The hotel was lovely and clean.

Room was clean and fresh. Staff were very friendly and accommodating.

Room was clean and fresh. Staff were very friendly and accommodating.

Wonderful quiet hotel

Wonderful quiet hotel

I just wanted them to ensure reflecting my point on my membership plz I don’t why they didn’t asked about it This my membership in Marriott # 592241691 Please ask them to reflect it.

The room and hotel were very clean. We slept well.

The room and hotel were very clean. We slept well.

Upon arrival the lady couldn't figure out my reservation (that I had already paid for through hotels.com) and charged me 5 different times for the stay and deposit. YES THAT IS CORRECT I HAD 5 FULL STAY CHARGES on my card. It has been over a week and I am still trying to get one of the charges off. The actual hotel was nice and clean, and if it wasn't for the people that work there, I may return. I am sorry but you need to do better Stateview Hotel, when you take water away at 8:00AM until 4PM, you need to give SOME kind of compensation. Some people in our party were not even notified of this issue . THEN when you realize you have OVER charged a customer 5 times, you should more than likely contact them and I dont know, APOLOGIZE? This is something that their higher ups should know about because if I am not the only person that has had problems, they are loosing potential customers in the future. **CHECK BEHIND THEM ON YOUR CHECK INS**

Upon arrival the lady couldn't figure out my reservation (that I had already paid for through hotels.com) and charged me 5 different times for the stay and deposit. YES THAT IS CORRECT I HAD 5 FULL STAY CHARGES on my card. It has been over a week and I am still trying to get one of the charges off. The actual hotel was nice and clean, and if it wasn't for the people that work there, I may return. I am sorry but you need to do better Stateview Hotel, when you take water away at 8:00AM until 4PM, you need to give SOME kind of compensation. Some people in our party were not even notified of this issue . THEN when you realize you have OVER charged a customer 5 times, you should more than likely contact them and I dont know, APOLOGIZE? This is something that their higher ups should know about because if I am not the only person that has had problems, they are loosing potential customers in the future. **CHECK BEHIND THEM ON YOUR CHECK INS**

Exceptional

They cut the water off 3 hours before my check out. I had to check out early, drive across town, and pay to park so I could take a shower at my son’s apartment. The hotel itself is usually nice- quiet and clean and comfortable-, but the front desk staff is not very welcoming. One male employee helped me with the parking app, but that was the only person who even bothered to speak to me when checking in (other than to ask for my credit card).

They cut the water off 3 hours before my check out. I had to check out early, drive across town, and pay to park so I could take a shower at my son’s apartment. The hotel itself is usually nice- quiet and clean and comfortable-, but the front desk staff is not very welcoming. One male employee helped me with the parking app, but that was the only person who even bothered to speak to me when checking in (other than to ask for my credit card).

The hotel is super nice except when I woke up this morning there was absolutely no water running in the entire hotel. No shower capability, no sink water, nothing. I found out later that it was a scheduled water shut off and there was no communication at the booking of the hotel or prior to check-in. Even at checking into the hotel, no staff mentioned anything about it. There was no discount. I would have absolutely stayed somewhere else had I known. They took the reservation and money and never said a word about the water being scheduled off from the hotel or Expedia.

The hotel is super nice except when I woke up this morning there was absolutely no water running in the entire hotel. No shower capability, no sink water, nothing. I found out later that it was a scheduled water shut off and there was no communication at the booking of the hotel or prior to check-in. Even at checking into the hotel, no staff mentioned anything about it. There was no discount. I would have absolutely stayed somewhere else had I known. They took the reservation and money and never said a word about the water being scheduled off from the hotel or Expedia.

We arrived to check in and were told the hotel would have no water starting at 8am the next morning, until 4pm. I am very disappointed we had no advanced warning of this and the best the front desk could do was say they are sorry. After contemplating not checking in and finding another hotel, they offered to validate our parking. That’s it. It was late so we ended up staying and will just get moving way earlier than planned.

We arrived to check in and were told the hotel would have no water starting at 8am the next morning, until 4pm. I am very disappointed we had no advanced warning of this and the best the front desk could do was say they are sorry. After contemplating not checking in and finding another hotel, they offered to validate our parking. That’s it. It was late so we ended up staying and will just get moving way earlier than planned.

I liked how clean it was! The bed was a little uncomfortable. The tv was slow while trying to watch Netflix and the remote was hard to control the tv. I think it’s time to update the tv’s.

Clean room. Extremely comfortable bed. Awesome buffet breakfast

Clean room. Extremely comfortable bed. Awesome buffet breakfast

50 cents an hour to park. Ice machines didn't work

50 cents an hour to park. Ice machines didn't work

Excellent stay in all areas !

Excellent stay in all areas !

Everything was spotless, the staff were professional and friendly.

Everything was spotless, the staff were professional and friendly.

Stayed for 2 nights including New Years Eve. Lobby was cozy with a fireplace and comfy seating. Bar offered great variety. Staff was welcoming and rooms were quite clean and modern.

Stayed for 2 nights including New Years Eve. Lobby was cozy with a fireplace and comfy seating. Bar offered great variety. Staff was welcoming and rooms were quite clean and modern.

The wonderful staff at the hotel

The wonderful staff at the hotel

The smell of the hotel was the best smelling hotel we have ever stayed at!! Keep that going!!

The smell of the hotel was the best smelling hotel we have ever stayed at!! Keep that going!!

great customer service and all staff was pleasant and welcoming. breakfast was delicious and included several options. Room was comfortable and exceeded my expectations.

great customer service and all staff was pleasant and welcoming. breakfast was delicious and included several options. Room was comfortable and exceeded my expectations.

PARKING IS $12 ADDITIONAL. Bed was stiff, shower was barely hot enough for a man, too cold for average female. Room was clean, view was stunning. Filtered ice and water on each floor.

PARKING IS $12 ADDITIONAL. Bed was stiff, shower was barely hot enough for a man, too cold for average female. Room was clean, view was stunning. Filtered ice and water on each floor.

Room spotless

Room spotless

This is the second time we stayed here. It has become a Christmas tradition for me and my spouse. We would like to come every year. The room is very clean, neat and lovely. We usually have a view of the lake which is nice. Coffee in the AM is an extra treat. The staff at the front desk is always helpful. The only thing I noticed this time was a charge for the parking. That was new and unexpected. Not sure why that changed. All else was wonderful!

This is the second time we stayed here. It has become a Christmas tradition for me and my spouse. We would like to come every year. The room is very clean, neat and lovely. We usually have a view of the lake which is nice. Coffee in the AM is an extra treat. The staff at the front desk is always helpful. The only thing I noticed this time was a charge for the parking. That was new and unexpected. Not sure why that changed. All else was wonderful!

Clean and cozy I just wanted them to ensure reflecting my point on my membership plz I don’t why they didn’t asked about it This my membership in Marriott # 592241691 Please ask them to reflect it.

The room was super dark. Not sure if it was missing a lamp or if it was designed that way? The coffee was terrible. Not sure if that was your brand or the coffee maker but yikes.

The room was super dark. Not sure if it was missing a lamp or if it was designed that way? The coffee was terrible. Not sure if that was your brand or the coffee maker but yikes.

Exceptional

Wonderful hotel. Coffee at the bar was next level delicious!

Wonderful hotel. Coffee at the bar was next level delicious!

Room was great staff was great.

Room was great staff was great.

Beds were terrible. Facility nice. Bar area nice appetizers great.

Beds were terrible. Facility nice. Bar area nice appetizers great.

I loved the view from the fifth floor, the location, and the cleanliness. I did not like that you have to pay $12 extra for the parking. Also, I ordered room service and the lady knocked on the door and didn't even wait one full minute for me to open the door. Then, she took about ten to fifteen minutes to come back with the food. Last but not least, I ordered a burger well done and it wasn't well done, but after the bad experience with the lady that delivered it I didn't want to "bother" them anymore and I also didn't want to wait for the food to be redone.

I loved the view from the fifth floor, the location, and the cleanliness. I did not like that you have to pay $12 extra for the parking. Also, I ordered room service and the lady knocked on the door and didn't even wait one full minute for me to open the door. Then, she took about ten to fifteen minutes to come back with the food. Last but not least, I ordered a burger well done and it wasn't well done, but after the bad experience with the lady that delivered it I didn't want to "bother" them anymore and I also didn't want to wait for the food to be redone.

The room was nice. We were offered a glass of complementary champagne at check-in. Very clean. We were placed under a room that was getting renovations done so it was really noisy.

The room was nice. We were offered a glass of complementary champagne at check-in. Very clean. We were placed under a room that was getting renovations done so it was really noisy.

Bar was excellent, did npt have breakfast

Bar was excellent, did npt have breakfast

Check in so very bad- no clean rooms. Morgan nice. Restaurant staff not great

Check in so very bad- no clean rooms. Morgan nice. Restaurant staff not great

Exceptional

Staff were great. Very nice location.

Staff were great. Very nice location.

Staff was very professional and attentive, the hotel is beautiful!

Staff was very professional and attentive, the hotel is beautiful!

We were not expecting a buffet of continental breakfast food to cost our family of 4, who barely ate anything to be over 100$. There was no indication of the costs prior to grabbing the few items we did eat. We did not get anything fancy or anything to drink that was either a water, juice and one hot coffee. And then a added 15% gratuity for that. Very unhappy with that.

Our room was very nice and the beds were very comfortable. We were not expecting a buffet of continental breakfast food to cost our family of 4, who barely ate anything to be over 100$. There was no indication of the costs prior to grabbing the few items we did eat. We did not get anything fancy or anything to drink that was either a water, juice and one hot coffee. And then a added 15% gratuity for that. Very unhappy with that.

I’m glad they didn’t charge us for additional towels and blankets! Never again!

I’m glad they didn’t charge us for additional towels and blankets! Never again!

The property was great. Clean and smelled great in the lobby. I did not like having to pay additional for parking being that it’s their property and nothing else was around it but the college campus.

The property was great. Clean and smelled great in the lobby. I did not like having to pay additional for parking being that it’s their property and nothing else was around it but the college campus.

We started to head downtown for dinner but decided to check out Flask & Beaker located right downstairs — and I’m so glad we did! The food did not disappoint. I had the salmon, my daughter had steak, and both dishes were amazing. The waitress provided excellent service, and the Mule I ordered was honestly the best one I’ve had so far. I did have a small issue with the hold on my card, but it was resolved and didn’t take away from how great the entire experience was. I would absolutely recommend The StateView Hotel to anyone visiting Raleigh and can’t wait to come back!

We started to head downtown for dinner but decided to check out Flask & Beaker located right downstairs — and I’m so glad we did! The food did not disappoint. I had the salmon, my daughter had steak, and both dishes were amazing. The waitress provided excellent service, and the Mule I ordered was honestly the best one I’ve had so far. I did have a small issue with the hold on my card, but it was resolved and didn’t take away from how great the entire experience was. I would absolutely recommend The StateView Hotel to anyone visiting Raleigh and can’t wait to come back!

The facility was clean and staff nice. However the noise from other rooms carries and is very loud. So much so that it sounded like a construction zone with every door closi

The facility was clean and staff nice. However the noise from other rooms carries and is very loud. So much so that it sounded like a construction zone with every door closi

clean room

clean room

I have stayed here many times. It’s always clean and quiet. I didn’t feel like the current staff was very friendly- they didn’t do anything wrong, but other places I have stayed in the past year have been more welcoming. Also, I was annoyed that they now charge for parking. It’s not a garage, so I don’t see a reason for suddenly charging when it’s been free before. Total money grab for no reason.

I have stayed here many times. It’s always clean and quiet. I didn’t feel like the current staff was very friendly- they didn’t do anything wrong, but other places I have stayed in the past year have been more welcoming. Also, I was annoyed that they now charge for parking. It’s not a garage, so I don’t see a reason for suddenly charging when it’s been free before. Total money grab for no reason.

Beautiful hotel with very comfortable room, friendly and professional staff who gladly agreed to our bikes in secure storage after we spent an afternoon exploring the trails of Umstead Park. It’s been a great weekend, I will definitely recommend!

Beautiful hotel with very comfortable room, friendly and professional staff who gladly agreed to our bikes in secure storage after we spent an afternoon exploring the trails of Umstead Park. It’s been a great weekend, I will definitely recommend!

Soiled linens in bathroom

Soiled linens in bathroom

Friendly front desk staff, but comes with a $12 overnight parking fee for parking in a virtually empty lot. Very corporate atmosphere. Great place to stay for work, don’t recommend as a place to stay if you’re looking for walkable amenities. Note, Marriott will not give you stay credit if booking through Expedia.

Friendly front desk staff, but comes with a $12 overnight parking fee for parking in a virtually empty lot. Very corporate atmosphere. Great place to stay for work, don’t recommend as a place to stay if you’re looking for walkable amenities. Note, Marriott will not give you stay credit if booking through Expedia.

The outdoor pool was not heated so It is misleading advertising

The outdoor pool was not heated so It is misleading advertising

Great stay all around

Great stay all around

Front desk was not as welcoming to me when I arrived and seemed annoyed. I wanted a breezy friendly check in after my 8 hour drive. On top of this, the TV was not working upon arrival and had to call the front desk multiple times, a fire alarm test happened during my stay, and the elevators were not working!! I also had to pay for parking. For the price I paid it was 100% not worth it! I've stayed in budget hotels with better customer service!

Front desk was not as welcoming to me when I arrived and seemed annoyed. I wanted a breezy friendly check in after my 8 hour drive. On top of this, the TV was not working upon arrival and had to call the front desk multiple times, a fire alarm test happened during my stay, and the elevators were not working!! I also had to pay for parking. For the price I paid it was 100% not worth it! I've stayed in budget hotels with better customer service!

We had to wait 2 hrs for check in which unfortunately shorted our time to enjoy the hotel

We had to wait 2 hrs for check in which unfortunately shorted our time to enjoy the hotel

Everything about the stay itself was great. I was a little surprised that with their location and the oversized parking lot that they would charge guests of the hotel for parking. It seems very greedy and ridiculous.

Everything about the stay itself was great. I was a little surprised that with their location and the oversized parking lot that they would charge guests of the hotel for parking. It seems very greedy and ridiculous.

Systems were down at check in, costing extra time. The paid parking was a surprise. On previous stays, there was no paying to park. It is also a separate online system, so payment and vehicle info has to be entered by the customer. We are not happy!

Systems were down at check in, costing extra time. The paid parking was a surprise. On previous stays, there was no paying to park. It is also a separate online system, so payment and vehicle info has to be entered by the customer. We are not happy!

The rooms are very comfortable and the breakfast at the restaurant is delicious.

Generally nice hotel but the most uncomfortable bed ever. We both woke up with sore backs.

Generally nice hotel but the most uncomfortable bed ever. We both woke up with sore backs.

It’s always a nice perk when there’s an outside fireplace.

It’s always a nice perk when there’s an outside fireplace.

Nice place with great food. Paying for uncovered oiutdoor remote parking was an unexpected downer but otherwise all good

Nice place with great food. Paying for uncovered oiutdoor remote parking was an unexpected downer but otherwise all good

👍

👍

Nice and clean slept great, didn’t care for the location. Staff was always pleasant. Idk what I enjoyed more. The shower or the bed. Location and paying for parking

Nice and clean slept great, didn’t care for the location. Staff was always pleasant. Idk what I enjoyed more. The shower or the bed. Location and paying for parking

was very dissappinted to have to pay for 2 nights of parking in addition to my pay to stay

was very dissappinted to have to pay for 2 nights of parking in addition to my pay to stay

.

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All the staff working over this weekend was super amazing

All the staff working over this weekend was super amazing

The hotel was very pleasant and excited to be a wolf packer. The two things that I wasn't crazy about is that I ordered extra towels that never came and I thought the parking situation was very inconvenient. Especially since it cost $24 to park for the night and then had to walk a pretty far distance to get to the hotel and back again the next day.

The hotel was very pleasant and excited to be a wolf packer. The two things that I wasn't crazy about is that I ordered extra towels that never came and I thought the parking situation was very inconvenient. Especially since it cost $24 to park for the night and then had to walk a pretty far distance to get to the hotel and back again the next day.

Parking is no longer included in your stay. You have to pay via smartphone. We had breakfast included in our visit but it was limited to the buffet in the restaurant. The food was good but we usually prefer to eat in our room. Not a big deal, just wanted others to be aware. I would do the same thing again.

Parking is no longer included in your stay. You have to pay via smartphone. We had breakfast included in our visit but it was limited to the buffet in the restaurant. The food was good but we usually prefer to eat in our room. Not a big deal, just wanted others to be aware. I would do the same thing again.

Overall good. Had one issue that was more of annoyance than a major concern- my room had a broken closet door so I couldn’t hang up clothes or get iron out and staff was not as responsive as I would have liked. Took several calls to get someone to assist with getting an iron but closet door was not fixed while I was there. Otherwise the place was good and clean. And bar staff were very nice.

Overall good. Had one issue that was more of annoyance than a major concern- my room had a broken closet door so I couldn’t hang up clothes or get iron out and staff was not as responsive as I would have liked. Took several calls to get someone to assist with getting an iron but closet door was not fixed while I was there. Otherwise the place was good and clean. And bar staff were very nice.

No notice ahead of time that there was a manditory $12 parking fee for all guests. No options exist by Marriot to avoid this fee.

No notice ahead of time that there was a manditory $12 parking fee for all guests. No options exist by Marriot to avoid this fee.

Times during our stay there. It was lovely

Times during our stay there. It was lovely

Close to Lonnie Poole Golf Course.

Close to Lonnie Poole Golf Course.

Clean and comfortable.

Clean and comfortable.

Nice overall, new

Nice overall, new

I di

I di

This property is always top notch. The staff are very friendly and knowledgable. The rooms are always exceptionably clean. No doubt I will be back!

This property is always top notch. The staff are very friendly and knowledgable. The rooms are always exceptionably clean. No doubt I will be back!

Second time staying here and it is the best place I’ve stayed in Raleigh, rooms are clean and up show a luxurious look. The staff is nice, and it’s in a great location in Raleigh.

Second time staying here and it is the best place I’ve stayed in Raleigh, rooms are clean and up show a luxurious look. The staff is nice, and it’s in a great location in Raleigh.

Check-in and Check-out felt a touch brisk.

Check-in and Check-out felt a touch brisk.

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This property was beautiful and 9 minutes from my daughter's dorm. The room and shower were very pleasing. It was high quality for the price paid. I will stay here again.

This property was beautiful and 9 minutes from my daughter's dorm. The room and shower were very pleasing. It was high quality for the price paid. I will stay here again.

Nothing bad that I sawwhile there.

We loved our stay at the StateView Hotel. It's a beautiful, serene location. Our room was comfortable and clean and provided a relaxing stay. My credit card was mistakenly charged several times but was eventually resolved. I would definitely recommend this property for future stays.

We loved our stay at the StateView Hotel. It's a beautiful, serene location. Our room was comfortable and clean and provided a relaxing stay. My credit card was mistakenly charged several times but was eventually resolved. I would definitely recommend this property for future stays.

Good service and high quality restaurant

Good service and high quality restaurant

I loved the artwork in the bathroom. The lol by area was beautiful.

I loved the artwork in the bathroom. The lol by area was beautiful.

Loved it. Last minute booking. I loved that away from city. Near lake. Restaurant food was good (no complaints for dinner though buffet is a tad expensive but again, normal for this level of hotel). Super comfortable beds. I will return.

Loved it. Last minute booking. I loved that away from city. Near lake. Restaurant food was good (no complaints for dinner though buffet is a tad expensive but again, normal for this level of hotel). Super comfortable beds. I will return.

Nice property, friendly staff

Nice property, friendly staff

Friendly staff, comfortable rooms, near NCSU. Couldn't be better!

Friendly staff, comfortable rooms, near NCSU. Couldn't be better!

Restaurant onsite was amazing!!! The rooms are very clean and quiet. Property is very well maintained.

Restaurant onsite was amazing!!! The rooms are very clean and quiet. Property is very well maintained.

Clean, quiet and comfortable! Great place to stay!

Clean, quiet and comfortable! Great place to stay!

GREAT location for visiting daughter at NC State!

GREAT location for visiting daughter at NC State!

Told the front desk that our keurig coffee maker was not working, they never bothered to replace it. 2 hour power outage I'm sure was out of their control, but you would think they would have a backup generator.

Told the front desk that our keurig coffee maker was not working, they never bothered to replace it. 2 hour power outage I'm sure was out of their control, but you would think they would have a backup generator.

Enjoyed

Enjoyed

Front staff excellent customer service wonderful housekeeping delightful breaks and dinner staff. Worked at Disney world this is a must stay

We had a great time at this property, with my family. Great location, rooms and pool area. What a view!

We had a great time at this property, with my family. Great location, rooms and pool area. What a view!

Great stay

Great stay

They did not turn around our room and we ran out of towels but other than that it was great!

They did not turn around our room and we ran out of towels but other than that it was great!

I was disappointed with this hotel. I selected it because it was an Autograph Collection hotel, which I thought meant top quality. The air conditioning did not work in our room. The first morning, the water in the shower did not get hot. We requested a different room and a refund for the first night. The staff did both. The second room was better, but the AC still not work very well. The hallways were also quite warm. The hotel restaurant was just okay. This hotel was a disappointment. It was close to the NC State campus, but still can't recommend the property.

I was disappointed with this hotel. I selected it because it was an Autograph Collection hotel, which I thought meant top quality. The air conditioning did not work in our room. The first morning, the water in the shower did not get hot. We requested a different room and a refund for the first night. The staff did both. The second room was better, but the AC still not work very well. The hallways were also quite warm. The hotel restaurant was just okay. This hotel was a disappointment. It was close to the NC State campus, but still can't recommend the property.

Lovely stay and seamless check in

Lovely stay and seamless check in

Their restaurant was extremely crowded and they were understaffed. There were two ladies at covering the bar, restaurant and patio area, they moved fast and do a great job but they are doing everything themselves with no support. I think there was a third person but she seemed to be doing the minimum.

Their restaurant was extremely crowded and they were understaffed. There were two ladies at covering the bar, restaurant and patio area, they moved fast and do a great job but they are doing everything themselves with no support. I think there was a third person but she seemed to be doing the minimum.

Cons: Food was not good. Waitress totally overwhelmed and screaming at younger waitress EVERY DAY, complimentary breakfast was limited. Housekeeping didn't come for 2/5 days, no pool towels

Cons: Food was not good. Waitress totally overwhelmed and screaming at younger waitress EVERY DAY, complimentary breakfast was limited. Housekeeping didn't come for 2/5 days, no pool towels

very great

very great

Love the cleanliness of the hotel and pool area

Great

Key cards did not work for pool and they claimed to have table tennis, horseshoes, etc but when I asked they say they would call someone to get it and over an hour of waiting my son and I just called it a night. Rooms were clean. But everything else was horrible. We ended up checking out a day early because of the noise and no help. Would not recommend this place to anyone

I come here because it is a quiet,beautiful property with lots of parking (included). My favorite part is the pool, and especially like that the pool entrance is on the lower level. My only complaint this trip was that there were no dry towels when I was finished swimming. Probably it was just a busy weekend.

It’s June, it’s hot. It should be made clear your pool is under maintenance before booking. Did not find out until I read the little sign on reception front desk. I specifically picked this hotel for the outdoor pool. Paid more than I needed to because of the pool. Front desk did not care that this was an issue.

Rooms were comfortable On campus of NCState

Very very nice staff

Staff was way beyond gracious and breakfasts in their terrace side restaurant was perfect.

The place is awesome calm surrounded by trees smell good inside the hotel, employees are very friendly, the thing that I don’t like is when we check out they asked me if I need receipt to be printed or email, I said printed, but they said the Expedia is the one who will send me receipt , they gave me two option why they didn’t do it ! I want to find out if they billed my credit card , because it’s all paid off through Expedia,

I paid over $300 per night after taxes, and honestly, that’s outrageous for what you get. I recently stayed at a beautiful spot in Nashville for less, and the quality there far surpassed this. I was really looking forward to cooling off in the pool since it was so hot—but the water was super cloudy and just looked dirty. Definitely not inviting. Also, the bar and food service doesn’t start until 5:30 PM, which is a problem when you’re so far removed from everything else. The food itself was just okay, though the drinks were solid. The room didn’t feel clean. There was pink mold in the shower and visible dirt in several spots. Some of the towels were so worn out they should honestly be repurposed as rags. The bed was uncomfortably hard, and the pillows reminded me of the kind you find at your mom’s house from 30 years ago—not in a good way. The photos make this place look way nicer than it actually is. For the price, I expected so much more.

Very clean and very quiet. Just what we needed!

It was very peaceful and the surrounding area is beautiful.

Cleanliness, decor and location is excellent! Nothing

Amazing stay.

The room's lighting was all side lamps. No over heard lights except in bathroom

Beautiful property and location. Relaxing and comfortable.

Always so helpful and clean. Love this hotel!

I wasn't aware breakfast wasn't included, but good restaurants were close.

Free parking and in a great area. Close to everything

Great hotel in a little oasis in Raleigh. Clean, quiet, with easy parking and very safe. It will be my go to spot in Raleigh in the future.

Room was comfortable and clean. Dining was very good and great service. Recommend to reserve room with breakfast included. Breakfast was pricey otherwise.

Pros: The bed was comfortable. The lush greenary around the property was nice, custoner service from front office was great!! Overall, I will not be back

Very modern, clean and comfortable good food and great bed!

Great property, nice hotel.

The StateView Hotel was a great place to stay for a relaxing weekend in Raleigh. The location was convenient, the hotel bar had great cocktails, the outdoor pool area was clean with lots of seating, our room was spacious and clean, and the staff was attentive. We will definitely stay again during our next trip to Raleigh.

The grounds were beautiful and we enjoyed our stay. Beds a bit too firm for our liking but nothing to keep us up at night.

Beautiful and stunning on Lake Raleigh. Property was beautiful, modern and high end. Would be fantastic if you did a walking path up the the lake and a dock. Would be a beautiful addition. Thank you

This was an excellent place to stay!!

Excellent place to stay. Fun, friendly professional staff they’ll get you anything you need. The gym was wonderful open 24 hours. I did water aerobics in the pool. I love the out dining. I like the outside seating with umbrellas that makes the difference the inside buffet and also breakfast was amazing. Must stay here. The cleaning crew amazing the Housekeeper fabulous

Ease of coming and going. Fast elevators-Never waiting. Very quiet and with nature atmosphere outside.

Comfortable, fun and friendly staff in front desk the clean mg ladies the lovely breakfast staff. The cleaner windows guy all so kind and polite. The pool was beautiful, out door seating amazing and I loved the gym. I recommend to everyone! I worked at Disney world this is the place to stay !!!!

Came for business. I’m a stand up comic. I was greeted professionally. The weight staff morning noon and night are all very lovely. They deserve double pay. I got the opportunity to meet the kitchen. Staff the bartenders the cleaning crew and I really loved the housekeeping staff truly great people. It was a beautiful opportunity. I’m also a part-time travel agent and I will recommend this hotel to everybody. I used to work at Disney World. This is 10 out of 10. I had a lovely time. Everyone deserves a raise. Thank you. The workout facility was really nice. I enjoyed that I did the pool and then I stayed another couple days. Thank you.

We arrived to check in. It was very noisy from a wedding reception that was in the immediate lobby area. When we went to check in, there was only one staff member working the front desk. We had booked a room with two queen beds and was told that they were sold out and they could only give us a king and a rollaway for three adults. Upon our arrival, the next evening we were to switch rooms and when we approached the front desk to advise the person working the desk that was the situation she kind of gave an attitude so you wanna move rooms? So we proceeded to say no it’s too late in the evening. We were tired. We were just going to keep the same room wasn’t overly pleasant. The hotels carpets in the hallway and in the rooms are in need of replacing the accommodations in the room. We’re just OK. The bathroom sink was clogged. Overall expectations were not met.

The property itself is nice. Our room was nothing out of the ordinary. It's definitely off the beaten path depending on what you want to be near. The restaurant and bar was lack luster. I would probably not pick to stay here again.

Okay property. Staff from the front desk was not very welcoming.

Good price, great location, very comfortable and elegant.

Good price, great location, very comfortable and elegant.

Very nice

Love this property although I think it is my last stay; my son graduated from NC State, so I probably won’t be back as he moves out of the area. Staff is beyond friendly and Miss Jill is AMAZING!!!

There

It’s was average to above average service the accommodations were ok all in all would recommend

Close to NC state . Breakfast excellent Great

I

Great stay quiet location near everything downtown! Good restaurant for some fast food and good cocktails!

You need a place for people to go without the thumping music. At least at 6:30 in the morning. With such a great location in the woods by the lake why not just let the birds provide the white noise while youre outside.

Nice staff stayed there twice in one week under 2 different occasions.

Always a great stay,

It's very clean and the staff is nice and helpful.

Fantastic location and beautiful surrounds for a comfortable stay so close to airport, downtown and easy access to many sights

The property was clean and in a nice area.

Hotel is great. They seem to always have a staff shortage. The staff that are there are wonderful though. Outside area is beautiful but never wiped down. This needs to happen all the time but especially in pollen season. Loved our room and it was very clean.

There was a Saturday wedding that went on into the wee hours on my floor. It prevented me from grabbing a nightcap at the bar and interfered with my sleep cycle a bit. Other than that, my stay was great. I got to do my daily walks in a very welcoming environment.

This was an overnight stay for a concert in a local venue. The hotel staff were extremely friendly and professional during check-in and check-out. Room was very nice, and the outdoor setting (on the lake) is beautiful. We'll definitely plan to return.

Staff was very friendly, but when asked questions about the college campus, they couldn't explain where the track/football field was, or how to get there. They also did not have good maps of the campus to share with guests.

This is a very nice hotel - with a golf course across the street.

What a pleasant surprise. The stay was very comfortable and we especially appreciate the lobby facilities and outdoor spaces which provided a great place to relax in the evening. The front desk staff was always helpful!

Worst employee on duty at check I’ve ever encountered.. broken room door first room , second room broken air conditioner.. 79 degrees for 12 hours ! Yet not once did I get contacted from management when I reached out .. never again !!!!!!

Nothing

Very clean and quiet Didnt like that i payed 200 for the night and still had to pay for my breakfast. Also their is no microwave in the room. 2-17-2025

This was a gift to my mom. She loved it! She said that the hotel and room were gorgeous! Their room overlooked the lake. Although breakfast was supposed to end at noon, they were told that it ended at 10;30, when they arrived at 10:28 am. They were served food. However, the coffee was cold, and the service seemed rushed.

It was very quiet and the grounds were lovely. The bathroom was filthy with balls of hair on the dirty floor and strands in the sink—clearly not touched and the rooms are old—need updating. While some of the front desk people were lovely, the manager, Samatha needs some better customer service training. Her own staff was far more professional. I was also mislead. This booking was supposed to be cancelled, ONLY, because I was told by the hotel that it would be. However, apparently, I wasn’t given the correct information and Samantha refuses to uphold the approval her staff provided. Shame on her for putting that on a longstanding and loyal Marriott member. Never again!

The price of the drinks were a little pricey and took a little long for food but was delicious