Hampton Inn & Suites Raleigh Downtown

The hotel was clean and neat and had a nice corner room, but it was noisy as my room faced the club across the street. The hotel does provide earplugs and a white noise machine and fellow hotels.com reviewers and the hotel itself in the lobby warn about the noise. Biggest issue that could have really ruined my entire trip was the front desk attendant who checked me in. I needed to use their parking garage across the street, and the card they gave me did not scan properly at the garage and directed me to contact the operator, so in my rental car, I had to dangerously back the car out of the single lane and into the traffic on a busy city street. When I went back to the attendant, she had a bit of an attitude, and intimated that I was in the system, but then she scanned the same card and gave the same card back to me, and then the card scanned properly across the street. When she checked me in, she was also on the phone, so I don’t know if she accidentally did not scan the card or if it’s a computer issue, but either way that could present a real problem to your guests and present a perilous situation. The front desk attendant was NOT Tianna, she was really sweet and checked me out. Your other hotel employees that I encountered were courteous at all times, and you need to investigate why that happened or you could be a contributing party to an accident. I was pissed when I saw the parking charge go through.

Nice hotel. Really nice breakfast set up. (The pool is closed for renovation ... June 2026 ... check on that before booking if you need a pool.)

room was great. clean. good view. location was perfect for anyone looking to see downtown. lots of food and entertainment within walking distance. plenty of activities to do and a park a few blocks away

Nice hotel. Really good breakfast bar. Pool is being repaired so currently out of commission (June 2026).

The room was very clean and they had great breakfast food but the girl that checked us in was not very friendly. I was not told I would be charged $30 to park my car in their garage and the pool was closed

Excellent location for my visit. Friendly and helpful front desk staff as well as breakfast staff.

Housekeeping

Clean room, nice people.

Exceptional

Very clean, fantastic staff Nothing

Good location and comfortable stay.

Exceptional

I think there should be options for people that do not eat or are allergic to pork. Other than that it was fine. Nothing. Everything else was fine.

Property was well maintained and clean. Staff was very friendly nice Well, I had called the property a month before I got there and asked them how far it was to the fairgrounds and the staff that I talked to you told me it was a two minute walkturn out to be a 20 minute drive and then the pool was closed while we was there couldn’t use the pool?

Property was well maintained and clean. Staff was very friendly nice Well, I had called the property a month before I got there and asked them how far it was to the fairgrounds and the staff that I talked to you told me it was a two minute walkturn out to be a 20 minute drive and then the pool was closed while we was there couldn’t use the pool?

It was fine. Not exceptional and nothing to rave about It was dirty but mostly the staff. They walked in without knocking twice, once while I was in the bathroom and my son napping, and another when we were watching TV but it made me feel uncomfortable.

Very good

It was fine. Not exceptional and nothing to rave about It was dirty but mostly the staff. They walked in without knocking twice, once while I was in the bathroom and my son napping, and another when we were watching TV but it made me feel uncomfortable.

Close to a loud bar made it difficult to sleep at night.

The room I was asigned had to much noise at nights, it was located next to a disco bar, could sleep very well.

Close to a loud bar made it difficult to sleep at night.

The staff are so so nice and helpfu.l.They each went above and beyond. They were also so friendly. The hotel is in a great location. So many restaurants and bars in walking distance. The pool was closed when we were there and each day we asked if the firepit could be put on and no one could do it which was a big bummer. We were hoping to enjoy wine out on the patio area (which is really cute!). Overall we were very happy with our stay and the hotel for the price.

Great service!

The staff is amazing

Cleanliness, location, breakfast and kindness (staff)

Cleanliness, location, breakfast and kindness (staff)

This hotel was very clean and offered a great breakfast. We did have a room that faced the bar scene and the one night it was loud but they acknowledged this at check in and give you a white noise machine and earplugs. It did not affect our opinion on our stay we would still book this again! It’s in a great location to everything.

it was very nice and right in the heart of downtown

it was very nice and right in the heart of downtown

No response for booking messages. I need invoice but still awaiting.

Great location and very nice property. Good breakfast. A little noisy at night being located in Raleigh's entertainment district.

Exceptional

Breakfast options quite limited but okay for short stay.

Parking situation was messy

Parking situation was messy

Breakfast very good & more than we expected. Staff pleasant & helpful. Heater/ AC a little loud & pillows a bit soft, but all in all a pleasant stay

The lobby is open and inviting. The staff were all very friendly and available. We were shocked by the sign notifying us that it is loud in the rooms, and that there were earplugs and white noise machines in each room. I was stressed about that, but then at night it was not that bad. There was only a little noise around 2 am- seems like when the bars all close and people head to the parking garage across the street. The pool was closed, which would’ve been nice to know in advance. The noise potential and pool closure notification should be shared, even if it is an Expedia booking. All in all I’d stay here again. We walked to Dix Park and there were so many restaurants to choose from. The coffee and breakfast were on brand, dependable and fresh. The beds were comfortable and everything was very clean.

Everything you need for overnight stay

Clean Location

Clean Location

Worst location! We paid $30 to park in the garage. When we tried to park that evening, there were no parking spaces. The street was blocked off by cops from all the foot traffic. We parked in front of the lobby got our stuff from our room and left at midnight. Terrible experience. We did not feel safe in that area at night. Location

The breakfast was good

The breakfast was good

Location

Exceptional

Very clean and convenient location Trust you have to pay for parking and also they use some sort of synthetic strong perfume like scent in hallways and on linens that gave me a headache

Very clean and convenient location Trust you have to pay for parking and also they use some sort of synthetic strong perfume like scent in hallways and on linens that gave me a headache

Very good

One night stay. Close to everything! Tons of food choices. I would stay again!

Parking is pricey Breakfast is good Staff is friendly

Breakfast was ok. I didn’t like the HIDDEN Parking fee $30/day that was dumb. The room was good and the hotel was clean.

Noisy room from street noise.

Very good

You have to pay $30 a night for the hotel parking deck. It should be free if you’re staying at the hotel.

Close to downtown area, you are surrounded by so much entertainment You have to pay $30 a night for the hotel parking deck. It should be free if you’re staying at the hotel.

Great stay and friendly staff, great experience at check in with Tank.

Tub did not drain well. Sink extremely slow.

Exceptional

Prices of snacks at the lobby. No toddler friendly snacks or drinks for toddlers. Pool was closed.

Prices of snacks at the lobby. No toddler friendly snacks or drinks for toddlers. Pool was closed.

Beware that you are in the party section of town. They give you earplugs in the room because it can get loud. That being said the hotel is very nice. They provide an above average complimentary breakfast. It's also very clean and well maintained

Great place and location. I wish the pool was open, which was part of the reason why we booked this hotel.

Clean room, very nice and helpful staff

Proximity to restaurants, etc None

Proximity to restaurants, etc None

Parking felt safe, but the staff wasn’t very accommodating given the disruptions throughout the night, like the fire alarm going off. Breakfast was okay but lots of empty things/missing items at 9AM.

We stayed for the pool, but it was under maintenance. Everything else was fine.

The pool was down for maintenance.

Pool not working, but otherwise good.

Exceptional

E really enjoyed our stay.It was nice quiet very clean and the staff was very nice, smiles when we were greeted.They always said welcome back.We will return to stay again in the near future

Exceptional

No

I stay here every time I come in to Raleigh. Great staff, great location, clean rooms. Great service and great location.

Staff was wonderful! The pool was closed and the room was loud. It wasnt other guests but the room itself. The fan was really loud as well the fridge was buzzing all night...

The gym was great! No problems at all with the wi-fi. The hotel is thoughtful about the way it presents any potential concerns about noise by having signage about the Entertainment District and also providing earplugs in the rooms.

Liked that the rooms were clean, and the beds were remade while we was out sight seeing. Surprisingly with it being St Patrick's day, it wasn't very loud from surrounding bars/clubs. I was expecting way worse. Plus getting to see the trains go by was pretty cool. Quite a few things we didnt like 1) We didn't realize we had to pay to park in their parking garage across the street. Up front was $110 but then was dropped down to $60 after we left. The $110 stayed pending until after we left. This was on top of already paying $400 for the room for 2 nights. 2) We was told to just drop our room key off at the front desk when we left, we left right before 11 am. The checkout time on my bill says 11:30 am. 3) I booked this specific one for the indoor pool, and when I had booked it in early February, the pool was open. When we got there it was closed for maintenance. Kid was thoroughly disappointed that she wouldn't get to swim in the pool on her birthday. 4) I was charged for supposedly taking a charging block from the room. We did not see any hotel provided charging blocks when we went in the room, and only took what was ours when we left. There was also another $10 and $5 charge on my card that when I called the place, the lady could not seem to figure out what those two charges were for. I'm not going to A)pay for something I didn't take, and B)pay for imaginary charges. Final word, we won't be booking at this location again. Next time ill save $150 and book an Air B&B

Liked that the rooms were clean, and the beds were remade while we was out sight seeing. Surprisingly with it being St Patrick's day, it wasn't very loud from surrounding bars/clubs. I was expecting way worse. Plus getting to see the trains go by was pretty cool. Quite a few things we didnt like 1) We didn't realize we had to pay to park in their parking garage across the street. Up front was $110 but then was dropped down to $60 after we left. The $110 stayed pending until after we left. This was on top of already paying $400 for the room for 2 nights. 2) We was told to just drop our room key off at the front desk when we left, we left right before 11 am. The checkout time on my bill says 11:30 am. 3) I booked this specific one for the indoor pool, and when I had booked it in early February, the pool was open. When we got there it was closed for maintenance. Kid was thoroughly disappointed that she wouldn't get to swim in the pool on her birthday. 4) I was charged for supposedly taking a charging block from the room. We did not see any hotel provided charging blocks when we went in the room, and only took what was ours when we left. There was also another $10 and $5 charge on my card that when I called the place, the lady could not seem to figure out what those two charges were for. I'm not going to A)pay for something I didn't take, and B)pay for imaginary charges. Final word, we won't be booking at this location again. Next time ill save $150 and book an Air B&B

Breakfast was good. Pool was not available

Very clean room and great breakfast Very, very noisy. Not a family friendly hotel. Much better for more of a... parting crowd I would say. We asked to switch to another room. Maybe one not so close to the bar street atmosphere outside our room window with noise and base boom so very loud til after 2am even on a Sunday night. I was informed there was nothing and that they could give ear plug and a box fan to drown out the noise. AC also didn't work right. Even though the did send a maintenance man to the room very quickly. It still didn't work correctly. Also we stayed 2 nights/3 days and never had any room service come to clean. Also if you stay please make sure to clean in first be parking. You will need a special pass to park in there parking area. The hotel was clean and our room was clean. It is a bit on the smaller side of rooms but did have a microwave and small refrigerator. I personally would not go again with having kids.

Indoor swimming pool was advertised but upon checking in, we found out it had been closed for over a month. With small children, it was the sole reason for selecting this hotel over the others. The only thing offered to us was a cancellation. Also- it was SO loud. So much noise well past 2 am. We will not be returning.

yes

Parking was in a garage across the street, dark and scary at night. Surrounded by loud nightclubs which were open at least until 2 am. The hotel itself was lovely, but the surroundings spoiled it.

Staff was excellent

Yes everything was nice

My room was clean, all staff were helpful, and the waffles at breakfast were great!

My room was clean, all staff were helpful, and the waffles at breakfast were great!

Little bit better price, seemed high for the night and the

Great property

Great property

It was clean but the shower

It was clean but the shower

Friendly staff. Clean and comfortable. The hallway smelled nice. Disappointed the pool was closed for all five days.

Friendly staff. Clean and comfortable. The hallway smelled nice. Disappointed the pool was closed for all five days.

Only downside is the noise from the bars around the hotel which they warned us about when we arrived. We were able to sleep through it. Walkable to the convention center

Only downside is the noise from the bars around the hotel which they warned us about when we arrived. We were able to sleep through it. Walkable to the convention center

NA

The staff was very friendly. The location was great. The room was roomy and comfortable. It was very loud, though. Hard to get to sleep because of surrounding sound.

The staff was very friendly. The location was great. The room was roomy and comfortable. It was very loud, though. Hard to get to sleep because of surrounding sound.

Great hotel. Clean and fun. Comfy bed. Excellent breakfast. Super nice staff.

It was decent...... No complaints.

I liked the overall location of the hotel.

I liked the overall location of the hotel.

Our stay was great due to the courteous and professional service we received from staff members, especially Summer, Ashley, and Bee. The room and area were very clean and well taken care of, even with the past snow storm. I highly recommended this hotel! Keep up the good work.

Our stay was great due to the courteous and professional service we received from staff members, especially Summer, Ashley, and Bee. The room and area were very clean and well taken care of, even with the past snow storm. I highly recommended this hotel! Keep up the good work.

Staff

Staff

Location was good. Very centrally located. Good walkability. Had to pay for parking. Loud club/bar directly next door.

All of the above were true.

All of the above were true.

Hotel was super quiet on a cold Tuesday night when most bars were closed.

Hotel was super quiet on a cold Tuesday night when most bars were closed.

helpful staff

helpful staff

Very clean , staff was friendly during check in and check out Everything was nice

Breakfast and the pool for kids The lobby tvs were way too loud and distracting. It was hard to have a conversation with the people we were with.

The property was immaculate! The rooms were large and comfortable. The staff was very friendly and helpful! The noise, noise, noise! Until 2 or 3 AM!

This hotel is in the middle of the “entertainment district”. Which means it’s incredibly loud until around 3am. There was music and bass so loud that it literally shook our window and was constant from 12:30am to 3am. Would never stay here again.

This hotel is in the middle of the “entertainment district”. Which means it’s incredibly loud until around 3am. There was music and bass so loud that it literally shook our window and was constant from 12:30am to 3am. Would never stay here again.

The staff were friendly, and the breakfast was average. My room faced a large bar. On both Monday and Tuesday nights during my stay, loud music, flashing colored lights, and pounding noise lasted until 2 a.m. It was very noisy.

The parking. More informative regarding “entertainment district” vs walking into room and find ear plugs.

Location! Best restaurants around

Loved that the woman behind the desk walked us over to the piano bar. Was pleasantly surprised that there was security out front when we arrived back late at night Nothing

The room was very clean

The room was very clean

Yes

Yes

Beautiful property - well kept & maintained, amazing service staff. Parking across the street in a commercial lot which typically has places available. The bar directly across the street plays VERY LOUD music/rap/dance till all hours of early morning. Big bass!! The noise was an unwelcome annoyance that just didn't stop. Love the property....HATE the noise.

Beautiful property - well kept & maintained, amazing service staff. Parking across the street in a commercial lot which typically has places available. The bar directly across the street plays VERY LOUD music/rap/dance till all hours of early morning. Big bass!! The noise was an unwelcome annoyance that just didn't stop. Love the property....HATE the noise.

Literally the perfect stay!

Literally the perfect stay!

Very friendly staff and clean rooms.

Very friendly staff and clean rooms.

Fresh and convenient

Fresh and convenient

the room was good and the staff was nice, but there is a very loud night club right next door that mad sleeping very difficult and the breakfast food was not good.

the room was good and the staff was nice, but there is a very loud night club right next door that mad sleeping very difficult and the breakfast food was not good.

Great stay for NYE on Glenwood. Right next to tons of night life and dog friendly. Parking is fairly easy as you check in first and then park across the street in the parking garage labeled with the Hampton Inn placards. It is a shared public lot with specific parking for hotel guests only.

Great stay for NYE on Glenwood. Right next to tons of night life and dog friendly. Parking is fairly easy as you check in first and then park across the street in the parking garage labeled with the Hampton Inn placards. It is a shared public lot with specific parking for hotel guests only.

I can’t believe a hotel prides itself on being someplace you won’t get any sleep but this one does. Surrounded by bars and nightclubs and muffler less cars and motorcycles, from midnight to 3a each night just know you won’t sleep regardless how loud the noise machine given by the hotel is. It’s clean and the service was good. Just know you won’t sleep during the night and the hotel is okay with that.

I can’t believe a hotel prides itself on being someplace you won’t get any sleep but this one does. Surrounded by bars and nightclubs and muffler less cars and motorcycles, from midnight to 3a each night just know you won’t sleep regardless how loud the noise machine given by the hotel is. It’s clean and the service was good. Just know you won’t sleep during the night and the hotel is okay with that.

Excellent

Excellent

Great room great staff

Great room great staff

Our room was clean and ready for us; breakfast hit the mark; the manager on duty was fabulous!

Our room was clean and ready for us; breakfast hit the mark; the manager on duty was fabulous!

Great staff and location. It was perfect for our occassion.

Great staff and location. It was perfect for our occassion.

Shout out to Lily and Be at the front desk. My husband is in a wheelchait and they both came to with him and luggage. While i parked, spose received cup of fresh coffee and good company. They are both a testament to good customer relations and extraordinary women! Room was spotless. The only complaint was for a person in a wheelchair to be put on the 6th floor. If there is a fire,you cant get out. Thank you

Shout out to Lily and Be at the front desk. My husband is in a wheelchait and they both came to with him and luggage. While i parked, spose received cup of fresh coffee and good company. They are both a testament to good customer relations and extraordinary women! Room was spotless. The only complaint was for a person in a wheelchair to be put on the 6th floor. If there is a fire,you cant get out. Thank you

Staff was amazing! Helpful and friendly. Enjoyed the hot chocolate bar and am always pleased when cooked oatmeal is a breakfast option. We had no issues with noise as some people have commented on. Liked being able to walk to nearby places for dinner and drinks. Close to Dix Park and the trolls too

Staff was amazing! Helpful and friendly. Enjoyed the hot chocolate bar and am always pleased when cooked oatmeal is a breakfast option. We had no issues with noise as some people have commented on. Liked being able to walk to nearby places for dinner and drinks. Close to Dix Park and the trolls too

I lost $20 because I was never given a parking pass on my initial check in. Rather than the hotel refund me for there mistake I was advised to speak with the parking company. Secondly in our room the heat/ac unit was loud when on…..very loud to the point we turned it off….Room 223

I lost $20 because I was never given a parking pass on my initial check in. Rather than the hotel refund me for there mistake I was advised to speak with the parking company. Secondly in our room the heat/ac unit was loud when on…..very loud to the point we turned it off….Room 223

Excellent

Excellent

Good

Good

You were near an actual store Publix around the corner is great

You were near an actual store Publix around the corner is great

nothing further

nothing further

Nice clean rooms friendly staff

Nice clean rooms friendly staff

Great front desk staff, good breakfast food variety and nice room,

Great front desk staff, good breakfast food variety and nice room,

Everything was great.

Everything was great.

I am sorry I have to rate my one-night stay here as poor, and here are the reasons why. Reception was friendly enough, and parking across the street was safe and convient, but the good news ends there. There was a pervasive and everlasting odor of burnt coffee in the lobby. After finally falling into a deep sleep, I was awakened at 1 AM by a blaring fire alarm with strobe lights flashing everywhere. I hurriedly donned some clothes and stumbled to the lobby, where the night staff immediately announced it as a false alarm, even while firemen were already there, and seemed to shrug it off as just another Tuesday, without a hint of apology. The worst part is that it took at least a half hour to turn to the alarm and strobe lights off. I think all the guests who had the misfortune to spend the night of 11/4/25 there should get refunds to compensate for loss of a night's sleep.

I am sorry I have to rate my one-night stay here as poor, and here are the reasons why. Reception was friendly enough, and parking across the street was safe and convient, but the good news ends there. There was a pervasive and everlasting odor of burnt coffee in the lobby. After finally falling into a deep sleep, I was awakened at 1 AM by a blaring fire alarm with strobe lights flashing everywhere. I hurriedly donned some clothes and stumbled to the lobby, where the night staff immediately announced it as a false alarm, even while firemen were already there, and seemed to shrug it off as just another Tuesday, without a hint of apology. The worst part is that it took at least a half hour to turn to the alarm and strobe lights off. I think all the guests who had the misfortune to spend the night of 11/4/25 there should get refunds to compensate for loss of a night's sleep.

The Staff was Excellent from the Start. Jazmine and Belita exceeded my expectations will recommend this Hotel to anyone visiting Raleigh,NC.

The Staff was Excellent from the Start. Jazmine and Belita exceeded my expectations will recommend this Hotel to anyone visiting Raleigh,NC.

Fire alarm went off two times middle of the night. Extremely noisy until 3 am.

Fire alarm went off two times middle of the night. Extremely noisy until 3 am.

It was a beautiful place and very nicely decorated. The people were super nice. The only problem was the noise from the bar next-door.

It was a beautiful place and very nicely decorated. The people were super nice. The only problem was the noise from the bar next-door.

Good food and friendly staff

Good food and friendly staff

Such a great stay!

Such a great stay!

The billing system is terrible. Charged my account dailoy for parking and charged again so now I have to call them and get it straight. Charged for incidentals went arrived ($50) but didn't spend anything and told me i HAD TO WAIT 3-4 BUSINESS DAYS TIL THE DOLLARES Were credited back to my charge card. The NOISY level from the street was terrible. Will never stay there again and your reviews of this hotel should reflect that the noise on weekends make it so you can't sleep and they know it since they give your ear plugs. I don't ever want to stay somewhere were I need to wear earplugs.

The billing system is terrible. Charged my account dailoy for parking and charged again so now I have to call them and get it straight. Charged for incidentals went arrived ($50) but didn't spend anything and told me i HAD TO WAIT 3-4 BUSINESS DAYS TIL THE DOLLARES Were credited back to my charge card. The NOISY level from the street was terrible. Will never stay there again and your reviews of this hotel should reflect that the noise on weekends make it so you can't sleep and they know it since they give your ear plugs. I don't ever want to stay somewhere were I need to wear earplugs.

Very clean with a great view

Very clean with a great view

It was very loud at night. This was not noted prior to reserving the hotel.

It was very loud at night. This was not noted prior to reserving the hotel.

Very noisy, even with the earplugs provided. The place is noise machine after 9pm. Good luck.

Very noisy, even with the earplugs provided. The place is noise machine after 9pm. Good luck.

Great place to stay. Fast check in/out. Super friendly front desk!

Great place to stay. Fast check in/out. Super friendly front desk!

You are asked prior to check-in if the late night noise is a problem and offered ear plugs and a noise machine (on weekends it goes until 3am guaranteed). Since this hotel is located in the “entertainment” district, it is noisy. But again, you are fair-warned. Front desk staff was exceptional, although not sure how much overnight parking was…must have been $100 per night to get the rate I was quoted on Expedia to line up. Expensive!

You are asked prior to check-in if the late night noise is a problem and offered ear plugs and a noise machine (on weekends it goes until 3am guaranteed). Since this hotel is located in the “entertainment” district, it is noisy. But again, you are fair-warned. Front desk staff was exceptional, although not sure how much overnight parking was…must have been $100 per night to get the rate I was quoted on Expedia to line up. Expensive!

Great Staff, very accommodating and very friendly and helpful.

Great Staff, very accommodating and very friendly and helpful.

Walkable to bars.

Walkable to bars.

Had a good experience and found the location very convenient. The breakfast buffet had great options.

Had a good experience and found the location very convenient. The breakfast buffet had great options.

We had a great stay, the front desk upgraded my daughter and I. We were in town to see Benson Boone. The room was awesome! Clean, and because we were upgraded to a suite my daughter felt like a princess. Breakfast in the morning is an amazing smorgasbord of all the things. Waffles are top!!

We had a great stay, the front desk upgraded my daughter and I. We were in town to see Benson Boone. The room was awesome! Clean, and because we were upgraded to a suite my daughter felt like a princess. Breakfast in the morning is an amazing smorgasbord of all the things. Waffles are top!!

Loved everything about it!

Loved everything about it!

The staff was excellent. We arrived on Saturday and it sounded like a concert up until 4:30 in the morning at the front of the hotel the back of the hotel it was horrible. I would never stay there again on a weekend absolutely insanity. The staff even left a pair of earplugs on the desk for you I should’ve known

The staff was excellent. We arrived on Saturday and it sounded like a concert up until 4:30 in the morning at the front of the hotel the back of the hotel it was horrible. I would never stay there again on a weekend absolutely insanity. The staff even left a pair of earplugs on the desk for you I should’ve known

The only downsides were that you can definitely hear the music from nearby bars/clubs in the room, which might bother light sleepers, and the extra $20 parking fee felt unnecessary. It would be nice if parking was included with the room. Overall, though, it was a great stay for a fun night out, and we loved being able to walk everywhere!

The only downsides were that you can definitely hear the music from nearby bars/clubs in the room, which might bother light sleepers, and the extra $20 parking fee felt unnecessary. It would be nice if parking was included with the room. Overall, though, it was a great stay for a fun night out, and we loved being able to walk everywhere!

Great

Great

Everything Was Great....No Complaints ❤️

Everything Was Great....No Complaints ❤️

The hotel and staff were great! The parking garage across the street was not. Homeless guy camped out beside the elevators. The elevators themselves stink so bad like urine and very dirty. We were wondering who maintained the parking garage because they didn’t!

The hotel and staff were great! The parking garage across the street was not. Homeless guy camped out beside the elevators. The elevators themselves stink so bad like urine and very dirty. We were wondering who maintained the parking garage because they didn’t!

Everything was great

Everything was great

Located in the perfect spot to all the venues, staff was great and very welcoming.

Located in the perfect spot to all the venues, staff was great and very welcoming.

It was an amazing stay. My only negative would be the pool was so cold you couldn’t enjoy swimming in it.

It was an amazing stay. My only negative would be the pool was so cold you couldn’t enjoy swimming in it.

There was a bar right outside my window that was partying until 2 in the morning each night.

There was a bar right outside my window that was partying until 2 in the morning each night.

I was stuck overnight with a cancelled flight. The hotel was a great for the night and had to places to eat within walking distance which was helpful since I didn't have a car to get around for the night.

I was stuck overnight with a cancelled flight. The hotel was a great for the night and had to places to eat within walking distance which was helpful since I didn't have a car to get around for the night.

Looked like there was some food that was spilled in the elevator. Other than that, it was great.

Looked like there was some food that was spilled in the elevator. Other than that, it was great.

Stay was great! Enjoyed the privacy of my room. Location of hotel is perfect for those without a car, for you can walk to stores, pharmacies, bars and food joints within less than 20 minutes. In terms of cleanliness, bathroom shower could have used more detailed cleaning around the support handle and the top and bottom of shower door. Otherwise, room was very neat and clean and smelled wonderful!

Stay was great! Enjoyed the privacy of my room. Location of hotel is perfect for those without a car, for you can walk to stores, pharmacies, bars and food joints within less than 20 minutes. In terms of cleanliness, bathroom shower could have used more detailed cleaning around the support handle and the top and bottom of shower door. Otherwise, room was very neat and clean and smelled wonderful!

This hotel is a make or break location. If you're a night owl, this is a great hotel. If you want a quieter location and if value sleep, this is NOT the hotel for you. As for the hotel and staff — great! Very clean, good AC, good breakfast, decent size gym and pool.

This hotel is a make or break location. If you're a night owl, this is a great hotel. If you want a quieter location and if value sleep, this is NOT the hotel for you. As for the hotel and staff — great! Very clean, good AC, good breakfast, decent size gym and pool.

Really loved this hotel, so clean, and close to restaurants, just know lots of noise and music at night with the clubs close by (the hotel provides ear plugs lol)!

Really loved this hotel, so clean, and close to restaurants, just know lots of noise and music at night with the clubs close by (the hotel provides ear plugs lol)!

I actually had a great experience at this hotel and was going to choose that hotel to stay at again when coming back to Raleigh. However, after coming back home I noticed that I was charged $250.00 for a smoking fee. There was 100% no smoking in the room. The only evidence they could provide was a bag of guts in a trash bag inside of the trash can. I was informed that it could not be refunded back to me after that was no evidence to prove smoking was done in the room. Now, I will never stay there again!

I actually had a great experience at this hotel and was going to choose that hotel to stay at again when coming back to Raleigh. However, after coming back home I noticed that I was charged $250.00 for a smoking fee. There was 100% no smoking in the room. The only evidence they could provide was a bag of guts in a trash bag inside of the trash can. I was informed that it could not be refunded back to me after that was no evidence to prove smoking was done in the room. Now, I will never stay there again!

Arrived 3 hours early and my room was not available yet. But Amanda was EXCELLENT and upgraded me to a king suite at no additional cost and allowed me to check in! AWESOME experience as always . Being a Hilton Honor Member.is lovely and all you have to fo is sign up!Lloved the comfortable beds and all the amenities. Will come back here next trip to Raleigh.

Arrived 3 hours early and my room was not available yet. But Amanda was EXCELLENT and upgraded me to a king suite at no additional cost and allowed me to check in! AWESOME experience as always . Being a Hilton Honor Member.is lovely and all you have to fo is sign up!Lloved the comfortable beds and all the amenities. Will come back here next trip to Raleigh.

The waffles were amazing for breakfast.

The waffles were amazing for breakfast.

Great place to stay! Great people, Bea was the best! Thanks again for letting us know about the dueling piano bar! We loved the room, the bed, the pillows, how large the bathroom was & the nice large shower! Best place we have stayed in a while & can't wait to come back! Oh & breakfast was Amazing!

Great place to stay! Great people, Bea was the best! Thanks again for letting us know about the dueling piano bar! We loved the room, the bed, the pillows, how large the bathroom was & the nice large shower! Best place we have stayed in a while & can't wait to come back! Oh & breakfast was Amazing!

Free wifi. Free parking, free real breakfast

Free wifi. Free parking, free real breakfast

The staff was so so friendly!!!!! Would 100000% stay here again based off of just that. Thank you!!!

The staff was so so friendly!!!!! Would 100000% stay here again based off of just that. Thank you!!!

Just stayed overnight - the front desk said the neighghbor can get "spicy" at night since it is the entertainment district - but we were there on a Thursday and it was not loud. But I guess the weekends can get noisy :)

Just stayed overnight - the front desk said the neighghbor can get "spicy" at night since it is the entertainment district - but we were there on a Thursday and it was not loud. But I guess the weekends can get noisy :)

Very clean! Comfy bed!!!

Hotel in the heart of entertainment district.

Always our go to when we stay in Raleigh!

Convienent

Very convenient to enjoy a night out and have a place safe to camback.

We stayed here for a night out on the time. It was in perfect walking distance from where we went out in Raleigh, which made it that much more perfect. The only reason why I would give this hotel 4 stars is because our invoice said checkout was "noon". However, they were knocking on our door our 11:00 and said check out was 11. When I showed her the email, she stated that Expedia gives the wrong time and would not honor the 12. We hadn't even showered and gotten ready yet, so it was quite an inconvenience. However, everything else was perfect. Even though the street was busy with party goers, the hotel was super quiet once you entered.

The bathroom sink had bugs in it… I took pictures.. no one cared after I informed the front desk

Noisy downtown property but well maintained and clean.

Out of 3 elevators only 1 worked and was used by children playing on it most of the night. We couldnt enjoy the bar for kids running around everywhere. We tried to dine at the resturant but again ruined by kids and teens running thru the tables to get to the fountain drink machine. The pool had over 21 unsupervised kids squirting water guns and running everywhere. We ended up going to another venue by your shuttle van to enjoy some quiet time. This place was a disgrace and desk help did nothing to stop all this chaos.

Overall this was a nice option for downtown Raleigh. The room was comfortable and well appointed. The breakfast is fine, nothing special, but not bad.

Very nice property in a great location.

It was walkable to many restaurants and bars

Staff was very welcoming and offered suggestions for things that were asked.

We had a great time. Second time staying there and it was amazing, hotel staff was very polite and helpful. Rooms very clean as expected. Location was great

Friendly staff/ comfortable room

Great location but it is noisy. I knew going in so it was not an issue

The property and the staff are amazing. The place was clean and the staff was very attentive. But party houses around the hotel make much noise late at night. The staff did well warning us about it and noting that earbuds were available in the room for us to use. I'd advise if anyone has problems to sleep to ask for a room that is not close to that side of the building.

e would be up to

Hotel was very nice and location was Convent but it was extremely noisy (especially at bed time)

Customer service training and policy implementation. Girl at the front desk had too many responsibilities for one person.

The hotel is gorgeous, BUT in an area with 40 bars within a mile and it is loud. So loud the hotel leaves you EARPLUGS! Run away from this hotel the noise level is crazy loud and kept us up until 2am when the bars closed! No earplug could quiet that racket!

Great place if looking to have fun on Glenwood Ave. Everything is within walking distance. It is very loud on party nights so plan on staying out late!

Very clean and spacious property. Told at check in this property is in the “heart of the entertainment center” and, with that, don’t expect noise level to go down until after 2am. Ear plugs were already in room and white noise machine was provided at check in.

The facility was well decorated and clean. Nice breakfast options. The only thing I disliked was my room smelled like a nursing home and hospital.

Very nice property, backs up to some very loud nightclubs so not for light sleepers, if going to downtown to party it is walking distance to most places

Overall a great stay. Opted for the larger king bed option.

Basic, well run hotel. Staff is very nice and very friendly. Area is quite noisy on weekends with bars across the street blasting music until 1 am. Breakfast was free but pretty basic.

Late evening check in. First thing I notice on the table is ear plugs. The club/bar is directly outside the room and went until 2am. If you are there for business and actually need sleep, might not be the spot.

Desk staff was top notch- very helpful! One area of cleanliness and two for safety kept this from a 5-star review: Room closet had a musty smell; the front doors were not locked w/ room key access only as stated on a sign outside- when we entered shortly after midnight on two separate nights, we had people (guests? trespassers?) follow us inside- no issue w/ these people, but felt uncomfortable as no way of knowing if they belonged there or not; and one of the above nights, parking in the garage after midnight and having to drive to the uppermost deck to find a space, passed a party going w/about six young men drinking beer outside a couple of cars- as noted above upon entering the hotel, there was no incident w/these people, but a VERY uncomfortable feeling, especially since where we parked we were within sight of these men upon leaving our car. These issues with the front door and loitering in the garage NEED TO BE ADDRESSED.

Here to drop off an incoming NCstate student. Location was 2 miles to campus. Comfortable room, staff was so friendly, plentiful breakfast with yummy birthday waffles, garage parking available for a fee. Front desk staff at check in let me know there were lots of bars in the area and to expect noise and that ear plugs were provided in room as well as white noise machine. I really appreciated the honesty and a heads up but was pleasantly surprised that I heard NOTHING on a Wednesday night and had a great nights sleep. Keep up the good work. Ya'll remind me of chic filet: efficient, excellent product, I know what to expect at every hampton and am never let down!

The front desk staff Belita was amazing! She was professional and knowledgeable at her job. I was new to the area andshe was able to provide me with great food and nightlife options. Rhonda and Lilly awesome they were able to assist me with an additional booking and upgrade. These ladies showed care and professionalism from beginning to end. I would definitely come back.

No

Friendly staff. Nice hotel.

There were small ants all over the bed. I didn’t sleep in the bed on my last night.

Check out time posted inside the room is noon which is wrong and then hotel charges for late checkout

Close to the bars

Nice place to stay! Great location in downtown Raleigh. Bea at the front desk was wonderful...friendly and so helpful. Wish all hotels had someone like Bea!

The lady that was working the front desk when we checked in was very friendly and helpful. They have a wine store connected where you can buy a bottle or glass and sit outside and drink it. The weather was beautiful so very enjoyable.

Awesome stay, awesome town

Staff unfailingly polite and helpful

It was nice but nothing special for the price!! Way too pricey! The staff at front desk were 5 star

This was the loudest hotel I have ever stayed at. Would not recommend if you’re planning on sleeping. There’s bars all around and you can hear people partying and the music blaring until 3 am. I did not get any sleep.

The hotel was clean and quiet

Nice walking distance to restaurants

It was great!

Excellent location; walkable to restaurants, bars, grocery, etc.

The room was super clean and the room amenities were top shelf.

Needs improvement: weekend noise! bad lighting in room

Excellent, supportive & professional staff - everyone staff member was excellent. Great location, walkable, good resturants within the blicky

Convenient and clean

Clean. Staff could care less.

The stay was absolutely amazing! We were a bit nervous about the noise but it was not too bad at all! The hotel was very clean, and updated!

Staff helpful and friendly. Hotel very clean. Beds super comfy. It is in the entertainment district, so it’s noisy outside on the weekends. Was fine with us though!

Service was excellent and room was spacious and well equipped. The breakfast was great! It is in the heart of things so can get a bit noisy on weekends. They do provide white noise machines upon request and also earplugs. I suggest booking a room on the quiet side of the building if you are a light sleeper

The location of the hotel was amazing to all of the places that we ventured out to for the weekend. The hotel also was very clean with a very friendly environment.

Very clean

Nice

Good place!

had a good time

Extremely noisy. Walls are paper thin. Kind and helpful staff, but that's not enough.

The staff was INCREDIBLE!!

Enjoyed our stay!

Love everything

Great location in downtown Raleigh. Convenient to bars and restaurants!

Very clean and front desk person was very friendly

The Hotel actually provides earplugs and white-noise machines to every room, along with a sheet that basically warns you won't get any sleep there. I overheard the people in front of me requesting "the quiet side of the hotel," so I did also. Still loud. It's a party block.

Jaime qas amazing setting up my room with candles and roses for my wife

Perfect location for the Gleenwood Night life.

The hotel is located amongst many late night bars for young single people and people celebrating graduations, sorority/frat events, bachelor/bachelorette nights etc. The hotel offers white-noise machines and earplugs to some guests and asks do you want a room on the "quiet" side or the other side?

The hotel was the perfect location for us - close to the person we were visiting. However, it's a mixed blessing. It is close to all of the fun nightlife Raleigh offers, but you can hear it all in your room. They provide earplugs they really weren't enough to block out the music and festivities. We will stay here again but with better noise protection!

I stayed at this Hampton numerous times for work over a few month span. All of the employees were very polite and the hotel was always very clean. Can get a little noisy with the local bars but they are upfront about it and you are in Downtown!