Courtyard by Marriott Raleigh North
About Courtyard by Marriott Raleigh North
Courtyard by Marriott Raleigh North features free bikes, fitness center, a shared lounge and terrace in Raleigh. This 3-star hotel offers a 24-hour front desk and an ATM. Guests can enjoy a meal at the on-site restaurant or relax in the bar. Guests can use the business center or relax in the snack bar. North Carolina General Assembly is 7.9 miles from the hotel, while State Capitol is 7.9 miles away. Raleigh-Durham International Airport is 16 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
Many guests expressed dissatisfaction with the cleanliness of the rooms, citing issues such as stains, dirt, and mold. The hotel staff was generally praised for being friendly and professional. However, some guests experienced issues with room availability and slow service. The hotel's location was often praised for being convenient and close to amenities.
- Friendly and professional staff
- Convenient and close location
- Rooms not cleaned thoroughly
- Issues with room availability and slow service
- 5/5
The room was perfect! The beds were so comfortable, the bedding was the perfect weight, and the atmosphere was quiet and calming.
- 5/5
Very unique and comfy couch coupled with the luxurious king sized bed.
- 4.5/5
Superb
- 3/5
Clean The room smelled like mold and did not offer breakfast services
- 5/5
Exceptional
- 5/5
Very clean N/a
- 3.5/5
I like that the property was on capital, a mall, & other food places near. it was a easy process for check in/check out & the balcony was a plus . I didn’t like the shower tiles & corners of the shower.. it could be scrubbed more. The sheets had pee stains or some type of stain on it. I called to get a new bedding sheet & I was told “ if it’s more, we’ll bring you one if not we won’t” which should’ve been handled better. I’m a housekeeper myself so if I had to her cover clean it & bring it back… I would. Overall the hotel was good, water hot, room spacious, balcony had enough room etc.
- 4.5/5
Superb
- 5/5
Bed was comfy, room was really nicely laid out, and had features like the tv being able to be pulled out for better viewing from parts of the room. Awesome place, would stay again.
- 5/5
Exceptional
- 5/5
Convenient location
- 3/5
Location good with good restaurants adjacent Poor management. No communication between staff
- 4.5/5
Beautiful views, nice area, great privacy; enjoyed the balcony. Bad WiFi , Refrigerator didn’t stay cold.
- 4.5/5
Beautiful views, nice area, great privacy; enjoyed the balcony. Bad WiFi , Refrigerator didn’t stay cold.
- 5/5
Very clean rooms, a large parking lot, two great restaurants and a shopping center nearby. You can even park a truck with a trailer here! The staff is super polite.
- 5/5
Clean. the property address any concern immediately. The staff was just so awesome there. Breakfast was great. thanks to the front desk lady that was so kind to hold on to our luggage. We went back like 3 times and she still greeted us with a smile and had no problem. Whish I would have remember her name. Thanks to her, maintenance guy that help us with our AC unit. Funny story for another time. lol They were extremely under staff in the kitchen. There was a wedding party there. well ours and more people were needed at that time like breakfast and evening
- 5/5
Clean. the property address any concern immediately. The staff was just so awesome there. Breakfast was great. thanks to the front desk lady that was so kind to hold on to our luggage. We went back like 3 times and she still greeted us with a smile and had no problem. Whish I would have remember her name. Thanks to her, maintenance guy that help us with our AC unit. Funny story for another time. lol They were extremely under staff in the kitchen. There was a wedding party there. well ours and more people were needed at that time like breakfast and evening
- 2.5/5
Passable
- 5/5
Room was well kept and had plenty of space. The staff were very friendly and quick. Will be staying here again. Nothing it had all I needed really
- 1.5/5
Location was fine Rude staff (non management) specifically older woman with short grey hair cut at check in.
- 1.5/5
Location was fine Rude staff (non management) specifically older woman with short grey hair cut at check in.
- 3.5/5
Good
- 1/5
The property advertised a pool and there was no pool, the bathroom had discolored dirty coloring , the side of the bathtub was cracked , the ac didn’t work well until this morning, the fridge was warm , there was hair and dirty on the window sil, there was hair on a wash cloth my son was using to wash his face , we asked for additional blankets and there were none. We arranged for late checkout but decided to leave as fast as possible. We came bc we didn’t have running water while work was being done at our house but this hotel was unacceptable.
- 5/5
Exceptional
- 3/5
Staff was great and accommodating.
- 5/5
Good hotel and location for travelers
- 5/5
The hotel was very clean and the staff were very friendly.
- 5/5
Everything was great
- 5/5
Excellent hotel accommodations. The staff was extremely helpful.
- 4/5
Overall this a an awesome hotel to stay at whether you’re traveling for business reason or personal reasons. I have stayed at this establishment on multiple occasions because of the staff and property. My last stay was an horrible experience and when ask to speak with the manager no one was available. I would stay again but never on the 4th floor room 421 the lights completely went out 4 times over a 2 day stay. Overall nice property and the Mexican restaurant in walking distance is A-1
- 5/5
We liked everything except the breakfast (not free) was mediocre.
- 5/5
It was a very affordable and nice hotel, near the Mall and 10 minutes from downtown
- 3/5
Decent hotel. Ample parking. Rooms are a good size. Not the best quality bathroom
- 5/5
With the exception of some guest overall everything was awesome
- 5/5
The room was very clean and comfortable. It had the amenities you need, fridge coffee maker, etc. Staff was very friendly and courteous.
- 4/5
Great location for shooping. Room was nice.
- 2/5
Shower not drain and water pressure at all. Toilet take forever to fill up. I was given the room on 2nd fl where music from the 1 st floor was blasting so loud until midnight. I was not advise or asked if it was ok with me.
- 2/5
In addition to my room being okay, clean. I was very unsatisfied because I did not have any body wash to use. And I did not want to use a facial bar on my body because it dries my skin out. I was also bitten by a spider while I was seeing there. I will not be returned to this hotel ever
- 4/5
Clean
- 5/5
We really enjoyed ourselves. We left our car at home and everything we needed was right there; the mall, food, entertainment. It was quiet and the staff was friendly and extra helpful.
- 4/5
Staff was top notch
- 5/5
Very nice and welcoming staff. The room was nice and neat. There were close restaurants nearby.
- 4/5
Everything was good. Bead was firm which i didnt like but overall everything was good.
- 5/5
Had a wonderful sta
- 5/5
Nice view no hot tub
- 4/5
Just a little dusty on the lamps but otherwise beautifully renovated
- 5/5
The room was clean staff was friendly and helpful. Shopping mall and restaurant near by. The vibe was peace calm and quiet comfortable
- 4/5
Staff were great room had some issues a/c did not work well no tissues in box but the room was very clean beautiful hotel
- 5/5
Excellent Stay
- 5/5
Exelente
- 5/5
Room clean staff very helpful
- 5/5
Staff was pleasant, the room was clean and flesh looking.
- 3/5
The house keeping staff propped my room door open for hours with my belongings exposed to anyone. When confronted no one on the staff claimed not to know whom. One of the housekeeping staff told me she noticed it was propped open but since it wasn't on her list she payed it no mind.
- 4/5
Stay was great
- 4/5
Quiet, mall and restaurants close by.
- 5/5
Great location, and staff was very polite. I will definitely come back
- 5/5
Awesome stay
- 5/5
The property is very well maintained. It is adjacent to a shopping center which provides a variety of dining and shopping options. Also a very short drive to the area soccer fields which brought us here.
- 3/5
Breakfast was not included
- 5/5
Very clean room, extremely comfortable mattress. Staff was very friendly and helpful. Especially the Bistro staff.
- 5/5
Staff was amazing. Room was spacious and clean.
- 4/5
The staff had excellent customer service. The room was very nice. The only issue was that the toilet didn't flush well. I was there for less than 24 hours so it wasn't a big deal . I would go back .
- 4/5
Staff were very friendly and spoke with each entry. Location was also extremely convenient
- 2/5
Fireplace outside broken
- 5/5
Nice
- 5/5
Parking was convenient and the staff was professional and friendly. I was disappointed that breakfast was not included.
- 5/5
Parking was great and we did not eat breakfast.
- 5/5
Very good
- 4/5
No shampoo or conditioner were in containers in shower 😟 could not wash my hair
- 5/5
Great service. Clean place. Comfortable beds
- 5/5
Clean room customer service was great
- 4/5
The tank on the stool fills very slow. It needs some work!
- 5/5
Couldn't ask for more.
- 3/5
Well our room for one was next to the electrical room and we smelled electrical wires burning in the night. The dryer vents were blowing lint on our patio.
- 4/5
Nice welcome, but front desk short staffed
- 3/5
The hotel has rearranged its dining facilities from excellent several years ago to awful.
- 5/5
Room was very nice/
- 5/5
We had a lovely stay. The hotel is in a nice location, the staff were very friendly and helpful, the room was nice and clean. Would definitely stay again.
- 5/5
The property nice and clean. Staff was professional. Nice & quiet. Food restaurants were near. Snacks & breakfast were avail at the hotel.
- 5/5
Cleaned and staff was very professional.
- 3/5
Dead roach in room upon arrival. Only decaf coffee supplied in room.
- 5/5
I will book again. It was so comfortable and clean
- 5/5
Staff was great,properly clean definitely will stay there again.
- 5/5
Great stay
- 5/5
Great staff
- 5/5
One of my favorite places to stay
- 5/5
We had a very pleasant stay
- 5/5
Nice of her to confuse me with Bruce Willis too!
- 3/5
Room could’ve been cleaned better
- 4/5
It’s a Marriott so very correct hotel. The area is not the most exciting but convenient for a roadtrip
- 5/5
Was convenient
- 5/5
Great
- 5/5
staff was GREAT
- 5/5
Nice property
- 5/5
Thought breakfast was free
- 5/5
Very clean
- 4/5
My stay overall was good however I had requested room cleanup and never received it which meant, I had to go to the front desk and ask for towels and washcloths, and dispose of my trash it was point. I didn’t even have a clean trash bag because they didn’t pick up the trash.
- 3/5
The room was nice and clean. Unfortunately, I was disappointed that the restaurant did not open the night I arrived, nor was it open on the morning of my departure. It was disappointing that you had to go to the front desk to just get lotion. The snack station was not fully stocked. However, I was extremely pleased with the front desk personnel who were welcoming and pleasant.
- 5/5
Definitely would recommend
- 4/5
The cafe hours were not available when I needed them most.
- 5/5
Great stay for a couple of nights. Would definitely return. Staff was great too.
- 3/5
Disappointing. First room wasn't rolling as requested. Second room had no air-conditioning on a 102° day. Still brown spot in the toilet. Requested and received a refund.
- 5/5
Excellent
- 4/5
The hotel was fine, the room had a funny smell to it and the shower had a little mold or mildew.
- 5/5
The drink sucked! But anyhoo…I went out that night and came back too my comfy room. Fast forward the service for the room wasn’t good. I had to change and make up my bed on the second day out of my three night stay.The trash was emptied by me and the towels that was placed in the uncleaned room was put up by me.There’s mold in the shower and I later found out that the refrigerator didn’t work.But my overall stay was good and I would come back.But they do need to address the issues
- 2/5
Upon returning to the hotel the next evening around 5:30pm, she said that an email had been sent but apparently no one looked into the issue. Luckily the maintenance guy was still there and he was able to get the bedroom unit going and the suite unit barely going. They had all day to look into this, why wait until I’m there trying to use the bathroom and change for evening to look at it. The front desk lady at night was very polite, but could only do so much. I would NOT recommend staying here!!
- 4/5
It was a Good experience.
- 4/5
Great location.
- 4/5
The fact one of our towels had hair & black stuff on it.
- 4/5
Great customer service, quick response.
- 5/5
PROFESSIONAL AND FRIENDLY STAFF
- 5/5
Amazing from beginning to end will return soon
- 3/5
All around was ok
- 4/5
Nice Courtyard room, as expected. Housekeeping struggled a bit with missing service items on arrival and during stay. Staff was super friendly and everything was easily resolved. Location was convenient for our trip but is adjacent to a mall parking lot, so nothing much to see.
- 5/5
Great
- 5/5
Recommend this hotel chain, clean, spacious rooms and fantastic beds, very comfortable
- 1/5
The room next to us partied till 5 am. Paper thin walls and doors very loud closing. Worst night ever.
- 5/5
I really enjoyed my stay. The staff was cordial and efficient. The rooms were clean and furnished quite well. Your location made my stay an enjoyable one. Thank you.
- 2/5
They only good things we experienced are the convenience of location. The rooms are not what i expected. Our bathroom was not cleaned prior to our arrival, which was @11pm. There was still hair all over the floor and bathtub. The guest prior to us forget thier prescription medication which was on the floor in the room, which makes me believe even more so that the room wasn't cleaned. If you google search the property, there is a pool in the pictures which is very misleading!
- 5/5
I like the prompt services and quietness
- 4/5
Property is dated and can use some upgrades but overall had a great time with Family and Friends
- 4/5
The lobby had a funky smell, but the room was good. We will stay again.
- 5/5
The smell in the hotel was awful
- 5/5
Good stay enjoyed it
- 4/5
Didn’t like that they didn’t have complimentary breakfast. The breakfast wasn’t worth the price.
- 3/5
Location is in parking lot in between 2 restaurants and a somewhat deserted mall. Lots of trucks. No breakfast , clean AC was good!
- 3/5
Everything and everyone was great except no free breakfast and the money we had to pay but we still had to pay for food
- 5/5
Great staff!!!
- 5/5
Staff was friendly and helpful. Room was clean. Parking was accessible
- 2/5
We came to Raleigh for a family trip.This stay wasn’t very pleasant since there were ants in the bathroom, the bathroom tub was stained and the overall room felt outdated. The service at the front desk was fine but I probably will start only booking 4 star hotels and pay the extra money. Would not recommend for more than an overnight trip and that’s if there were no decent options left in the area :(.
- 4/5
Good room. I liked it. Some of the outlets didn’t work but that wasn’t a real issue due to it being multiple outlet locations to use.
- 4/5
This was my second visit here, and I will keep coming back for theit quality service, and accommodations. They haven't disappointed me yet
- 3/5
The hotel itself is nice. The beds werent the most comfortable. Pretty stiff. For the majority of the hotel, it was very clean except our tub wasnt. The area around the hotel was so loud. Theres 2 restaurant in the parking lot. They were so loud playing music until they close at night. We were on the top floor so for it to keep us up it was loud.
- 5/5
Nice
- 3/5
No
- 5/5
It was a great stay
- 3/5
I had to go downstairs when i need fresh towels. I ran out of toilet paper you have to go to front desk for that. So for the price of the stay i didn't think it was worth it. The halls smelled the weed day and night for a non smoking hotel,i smelt weed all night, the elevator even smell like weed. For a Marriott i was a little disappointed. Felt more like a red roof inn
- 5/5
*
- 5/5
The staff was friendly and polite.
- 5/5
The property needs more ventilation
- 4/5
I definitely went in thinking our room would be more clean.. the lobby space is clean. But I felt our room wasn’t. Hair on pillows and under sheets. Bathroom didn’t feel very clean. Towels looked stained. Wasn’t thrilled about the cleanliness considering the brand of This hotel.
- 5/5
Very nice - location, staff, room, lobby area and outside area.
- 1/5
It is located beside a mall that is clearly deteriorating.
- 4/5
Good
- 5/5
The stay here was amazing, bed comfortable, shower hot. Lots to do in the surrounding areas.
- 5/5
ABSOLUTELY AMAZING NO COMPLAINTS AT ALL
- 3/5
I did not like that I wasn’t aware that the water would be cut off all night
- 4/5
Quieter
- 4/5
.
- 5/5
Clean grounds convenience for food and shopping
- 5/5
We didn’t really stay at the hotel much just shower and got dressed, slept a lil bit overall it was a really night hotel, very nice staff and very clean and it was at a reasonable price for a two night stay especially on the weekend, would definitely come again and also love that it’s around a lot of stuff as well.
- 1/5
They false advertised of having a pool and no pool and the tv didn’t work on my whole vacation while visiting!! And rooms next door children were making loud noises will not be visiting again
- 5/5
I had an amazing time the staff was great
- 5/5
Very nice hotel. Jennifer at the front desk was so helpful
- 5/5
The staff were great when we checked in. In fact, our room was ready a couple of hours early.
- 4/5
Asked for a joining rooms but just got next door rooms. No walkin handicap showers available and the tub was very slippery and unsafe. The room was very clean .
- 5/5
Very nice and pleasant and front seat was generous and helpful
- 4/5
The property was in walking distance to the mall. The staff was friendly. The hotel itself was very clean. My only complaint was that the bed was kind of on the hard side, but overall i was pleased with the stay.
- 5/5
Good stay
- 4/5
Hail Hydra
- 5/5
This is my go to place to stay. Love it!
- 5/5
One of the best hotels in the area with an amazing staff! Top tier with customer service throughout our stay! Thank you and I will definitely return!
- 5/5
Very friendly service. Clean rooms.
- 3/5
Breakfast needs an upgrade and support your guests with the ability to get change for the laundry.
- 5/5
Staff were very professional
- 5/5
The staff were very nice and attentive. Hotel was very clean.
- 5/5
My get away stay was awesome, mind rejuvenating, and peaceful. I only wish breakfast was apart of my service request but it was still a awesome experience and my first time at this location. Mrs. Jennifer was great and detailed.
- 5/5
Love the hotel
- 4/5
Front desk staff and Bistro staff very friendly and courteous. Room attendant service was lackluster
- 4/5
It was a nice property, clean room, and close to a Mall.
- 5/5
Staff was great, very friendly and accommodating. Facility needs a refresher, water pressure is great