Red Lion Inn & Suites Post Falls

The pool was not properly taken care off. There was so much white stuff, I don't know if it was chemicals or not enough, but I couldn't even see the bottom.

Very uncomfortable and bareley any options for the continental breakfast on a Saturday am at 8am

The service was nice. No elevator so be ready to walk up if you have a second floor stay.

This was not what I expected from a Redlion. It was run down and the room was dirty. It did not match the pictures

If you want a good night sleep. Pass by this hotel.

Everything was just generally okay, this location is dated in a number of ways but the overall experience was fine. Could be a little cleaner and some air freshening would make a difference.

Parking was convenient

Breakfast was wonderful. There was a large selection of fresh fruit, plus the usual cereals, yogurt, waffles and toast. The coffee was good.

Was very quiet

Very he

This was the most run down hotel I’ve ever stayed in. Floors are dirty, rooms are dirty, no phone in room, tv remote won’t work (stuck w 1 channel), don’t clean room unless requested before 9am. Always people outside the hotel lurking around. Makes for an unwelcoming feeling. And if you book ahead of time there is no refund if you want to cancel and go somewhere else.

The room we were in was on the first floor. The people above us on second floor sounded like a herd of buffalo and every time a toilet was flushed or they used the shower, it sounded like a waterfall. Hard to sleep with so much noise.

I booked 2 rooms for 3 nights and I couldn't even stay. It is not wheelchair accessible, there is no jacuzzi to shut the bathroom door you had to stand in bathtub didn't matter as there was a hole in the door. Wheelchair wouldn't even fit into room. Smelly dirty carpet dark gringy rooms. Checked out right after I checked in accepted the penalty for early check out. Was told id recieve a refund for the last to days on both rooms but the mgr. And owner decided they would keep it all. I do not recommend this place to anyone.

The next room was adequate, quiet and comfortable. The continental breakfast was an absolute failure. We went in a little after 8:00 and there was nothing edible. The waffle mix was Nell. And only thing that was there to eat was yogurt. When we brought it to the attendance attention she put everything like donuts, waffle mix so we would have something to eat. We were there for only one night but our chances of staying there again is probably small. Nice location easy to get into and get out of. Just a few little glitches makes a big difference when there are so many different places you can stay.

We stayed only one night and had a function to go to so we weren't there much, and had to leave at 8:00 AM. We asked for a quiet room since we are light sleepers-and were pleased that the room was quiet. The carpet one the stairs and hallway was worn and didn't look as though it hadn't been vacuumed in awhile. In our room there was a candy wrapper on the floor between the bed and nightstand and more wrappers in the drawer of the nightstand, which made us wonder if how much attention was directed toward cleanliness. The staff were friendly enough and parking was easy.

Hotel seemed unclean all around. secruity was an issue the back door was open and unlocked for anyone to enter. Did not use the breakfast option so no comment on that.

The filthiest and scariest hotel I’ve ever stayed at. Realized at midnight that the window to our room was completely broken out! The sink was also broken with a large rusted hole. The carpet felt wet and sticky. Transferred to a new room with ripped up carpet, what looked like blood on the curtains and holes in the walls.

Outdated, and run down. Sheets seemed clean, but bed is uncomfortable. The fridge and microwave worked though.

If earning a reputation as the worst hotel in Post Falls was the goal, mission accomplished. This experience also made me seriously question Expedia's vetting standards--especially with a property like this on their platform.

Window was broken in the room, room was pretty ghetto. Sheets looked clean though. I didnt even stay bc it was so bad. Refused refund. All well just won't stay again. For the money it shouldve been taken care of better

This must be a hotel that is being remodeled, as the rooms were old and needed work. When we arrived, there were no toiletries and only 2 towels in the room. The room was hot as the heater was set to 75 degrees. When I looked for an iron to press my clothes, there wasn't one in the room. I had to go get one from the front desk, and it was only a half ironing board whose legs were broken. Breakfast was a standard continental breakfast but was not replenished for guess arriving later in the breakfast service and there wasn't much to pick to eat. Lastly, the attendant at the time of check-out could not provide a receipt and took my email, saying he would email it, but I never received it. I would not recommend this hotel.

Parking was easy hot tub is on the website only because there is nothing at the hotel so do not lie about having a hot tub

This hotel needs updating. Sinks chipped handles in shower loose,furniture all banged up. Rugs dirty and all wrinkled. Laundry room dirty. Not much for breakfast,rolls stale. I would not stay here again

Well it was the worst place Iv ever stayed. The outside looked unkept. Then when we walked in it smell musty and the carpet was dirty and coming up. Then we got the slide keys 2 one didn’t work. We walked into the room the carpet was dirty not vacumed well, the sink had spit and a burger blown into it and dried. The tub had a ring around it, the water didn’t get hot, the walls had finger prints on it, the bed sheets was dirty and no coffee pot, then the tv didn’t work right because the internet was to slow, then we had to replace the keys two more times. Then on our second day we were staying another night and the cleaner knock at the door at 9 am because they didn’t look at the map to see we were staying another night. Plus there were rat traps around the building. We will never go back.

It was dirty, no amenities, damage inside room. Bad smell.

Filthy sticky carpet, not sure sheets were clean, handprints all over furniture. We left and they didn’t refund even though we were only their 10 minutes.

Parking is easy. Staff is nice. Room is mediocre.

Nothing good at this place. Stay away from this place! rooms were not clean. The bed had hair. very dirty place. I had no option but to stay one night and it was the worst night I had ever had. I slept with clothes, and got out of there as soon as possible.

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Parking ok. No hot tube

great parking and staff

Not very clean, carpets very dirty with stains and poor vacuuming. Floor not swept behind bathroom door. Sink drained very slowly and plug in bathtub didn't work.

This property is a little “tired” & could use some updates, but our stay was fine. We especially appreciated that the mini-refrigerator in our room was inside a cabinet, which cut down on the noise (in other hotels we’ve had to resort to unplugging the fridge ti be able to sleep). Also that during the complimentary breakfast the tv was set to a nice nature scene with pleasant, low volume music, instead of blaring news. The air conditioning in the room worked well, and the bed was very comfortable. The location was also very convenient for us.

Property is dirty! Looks like people are living there, there was a naked guy standing in the window when we parked, there is no hot tub dispite being advertised, they lied and said they didn't have a pool, then when called out about it they said it was being worked on. Hair in tub, dirt ring around tub, clothing tags in corner of bathroom. Cigarette butt under bed

The only thing I like was how pleasant the Lady at the desk she was kind and helpful. The carpet felt sticky and the tub has a ring in it. The room gives a weird smell. There’s no phone in the room. The carpet in the hallway and the lobby is very dirty. The owner should try to keep up with the cleanliness. The blinds on your window by the office is awful it’s broken. If all these things are taken care of people can have a pleasant stay at your Inn.

It was cool Dirty Carpets gross Only one washcloth 5 pepper Beds extremely uncomfortable Did I say dirty Desk person on video chat while trying to check us out

We arrived Saturday night and asked if the advertised pool/hot tub are working. The pool was seasonal and no hot tub onsite. I'm very disappointed at this point, and begrudgingly pay for the reservation. We went to the room and the first thing in the door I notice the sink has black stuff smeared in it. My wife said, "If they can't clean that, what other things are dirty?" We made our way back to the front desk to ask for a refund. Front desk guy calls his manager and speaks to him in a foreign language. He then tells me I need to get my refund from Expedia. I call Expedia and and I explain the scenario. He calls the front desk guy for more details. Expedia guy then explains to me that since I paid at the front desk and not through the site they would not be able to refund my money, but the hotel should. The front desk guy said I would have to talk the Manager on Monday because he couldn't get ahold of him, then same manager he talked to 10 minutes earlier. I graciously left the room keys on the counter and left with my wife to go find another hotel that was more reputable. This hotel should be avoided!!

We reserved a king size bed 4 months ago. When we checked in, they didn't have one. They offered 2 queens for the same price. Four months should have been enough time to let us know they didn't have what we reserved. The carpets in the public areas needed vacuuming and/or a good cleaning. The bases of the lamps in the room were dirty. There was no clock. The tv and remote were confusing. Staff were friendly.

Easy Parking, Door Key was broke so staff had to let me in everytime

Room was unavailable, then switched that it was after a wait. Room smelled like mold, paint on floor, ended up leaving early because of it.

Had issues in oir room which were immediately addressed by staff. We appreciated the assist with smiles!

Really hard beds

Everything was good except checkout when they charged me more than what I was expecting

Went there they didn’t have a handicap room, the front desk acted like they had never heard of a handicap room. Very sketchy vibe.

Moved room trump but also bad, bad, bad.

Parking was fine. Entry doors are not compliant with ADA.

Sink did not drain; mattress was worst ever experienced and I am in my 89s.

The only ice was from the water color in the front, the continental breakfast was waffles, cold and hot cereal which was a lot more basic than I could have anticipated. The hotel is clearly dated though the lobby had clearly had a recent renovation. I was fairly let down. Red lions are usually a bit dated but felt like this one missed the normal quality.

Friendly staff Dirty room with blood on pillow cases trash hidden under furniture. Brown staines next to toilet paper roll

Would have been great if the housekeeping staff hadn't pounded on the door at 8am. We arrived very late at 2am and their early morning wakeup ruined our much needed sleep. There also wasn't any soap and dirty towels left in the room. Won't stay here again bc of these issues. Unfortunate because everything else was fine.

The location was good. close to I 90. That is literally the only reason I can imagine that ir's still open. The smell in the room was awful and there was what we thought was a large stain on the carper between the bathroom and sink. Once we went to get ready for bed, we realized that the "stain" was actually where the carper was wet and our socks were now soaked in some "questionable brown liquid." My husband had to turn the water valve on because someone had shut it off and we couldn't wash our hands I don't usually write reviews, but felt like I needed to warn about this place.

It had a bed. Very outdated. Carpet throughout appears very dirty.

Staff was very friendly, helpful, and checked us in quickly! Nice area, located right next to a gas station, and other stores if you need something, you don’t have to travel to get it!

Staff was nice, room didn’t have a fire alarm at all. No soap for hand washing or in the shower. Breakfast was sparse. Desperately in need of renovations.

The hotel is extremely run down. It is NOT clean. It was very late at night when we arrived. Our room smelled very funny. The sheets were dirty, so were the towels. We didn't dare take off our shoes. We slept with the window wide open. The room was in poor condition. We asked the staff to change our bedding and our towels. The woman either didn't speak great English or pretended not to. She kept saying "housekeeping issue", and it was busy for the weekend but it actually was still a Thursday night. They gave us one extra towel and changed the bottom sheet off the bed that was stained. We asked for a refund so we could go somewhere else, she didn't understand. We couldn't find an available hotel in close proximity so we were out of luck. After a lousy shower, we put our street clothes back on in fear of opening our suitcase with our clean clothes. We slept in our clothes, and were fearful of bugs all night, (we didn't see any), however I felt itchy all night and all the next day even after another shower and clean clothes. After a very restless night, we left very early in the morning. As we were leaving, we glanced at the ceiling, and above the bed looked like blood splatters, or at least some sort of fluids all over the ceiling. I wish I could find something good to say, but there isn't anything. I usually am very understanding of things, but this was beyond imagination. This hotel is what nightmares are made of.

The door wouldn’t open with the keys provided and the replacement key worked once. So we had to leave the door barred open if one of us left the room. The room itself was ok, the floor definitely wasn’t the best. I wouldn’t stay again unless it had a serious upgrade. Not the worst and not the best place.

Over heard multiple customers complain about their rooms. Ours had a a stain on the pillow and only 1 towel given.

TV didn't work in the first room moved to the next, with 600 lbs of gear I had to move twice, a pet fee of 20$ staffs English was terrible. After checking in the next day, was asked if I paid the pet fee again. You can't look that up or ask the morning person? The room card would not work after the first use, had to continually go back to the desk and asked for a new key to be made. In all, I stay at motels very often and this was one of the worst. Will not be coming back. And again, the pet fee was never mentioned in Expedia. Was only mentioned when I went to check in. I believe on Expedia that all fees are paid through the app

No comment

We booked through Expedia.for 2.nights. Our flight was cancelled so we contacted Expedia to tell the hotel but when we checked in the next day, they could not find our reservation. It took the clerk quite a while and a phone call to get us a room. Breakfast was ok, the orange juice was out, the pastries were old.

My room #125 and it was very noisy. The Hotel is close to the Freeway and there was a lot of traffic noise. This room was next to the Ice, Vending & Washer Dryer. The bed was one of the worst I've every slept in. The drain for the sink drained a lot of water to the floor(thankfully the trash can was close by to move under it).

i found the Property to be clean and safe, my only disappointment was no coffee maker in room. Other than that i would stay again.

This is a two star hotel that fits those parameters. The staff were very nice and I enjoyed the stay.

Nice well lit parking, friendly staff, clean rooms and beds. I would stay here again.

Room and breakfast were terrible.

Room was run down, not what I expected. It was fine

the price was good but the property interior was a bit sad. I knew I was in trouble when I came into the room and a bath towel was holding up one corner of the lounge chair. There were a three holes in the sheetrock behind the chair. No coffee in the room and after walking to the eating area at 7:00am there was no coffee, had to wait. the continental breakfast was cheap toast and tiny muffins. cereal, yogurt. and apples. no much, there was orange juice coffee cup lids didn't even fit.

Paint was peeling off the ceiling in the bathroom, didn’t have a remote for my tv, my bedding or bed had the feint smell of cat urine or whatever it was the smell from a feline. Staff weren’t pleasant to talk too or ask questions as they barely couldn’t speak or understand English. Wouldn’t recommend staying here even to save a few bucks in the future

Carpet was old and stained. There were holes in the doors on walls. The staff were very nice.

It was ok for around $100 a night. But not the quality I was expecting. I will pay more for a higher quality hotel next time. We like the other Red Lion in town, so we thought this one would be similar.

The window in the room was not in it's track, so the noise from outside made it seem like the window was wide open. Also, there was no coffee pot in the room, and only one cup for water. The room was tidy, but not thoroughly cleaned, as I found a previous guest's necklace on the floor next to the nightstand.

did not eat breakfast

Bed felt like a concrete slab. Bathroom so small you have to turn around in circles just to move around. Water pressure was nonexistent. Room smelled like wet carpet and dirt. Employees cook their food on site and it smells terrible. Ice machines don’t work, you have to use the one near the breakfast area. Breakfast was terrible. Will never stay here again.

Nothing Everything

It was disappointing. Getting in to town late and dealing with someone who’s getting frustrated with you while you’re trying to understand what she’s saying is not a good first impression. She made us wait in our car for half an hour while our reservation came in. This was not good either. We showed her our confirmation but no good. The room was filthy. Human bodily fluids were left on the headboard of the bed and both night stands. I would not suggest staying here.

The towels were not clean. The room smelled weird. The coffee was see through. The milk at breakfast was spoiled. Both ice machines were broken. The tiny fridge didn’t work. Overall it was a terrible experience. I would NOT stay here again.

The second room was felt a little cleaner. And it had a refrigerator which was nice, but the hallways, the carpets are stained, and there's just a bad smell in the hotel.I will not return to that hotel

Location, price less than Spokane for the same room, tax less than Washington, not a high crime area. I had a reservation. 62° in public area. mini waffle ok, butter cold & hard, syrup also very cold. Coffee hot, but infused with unknown flavor. Fruit OK. Room cold, outside temp 23, heat off, took 30 minutes to get to 70. Kid size toilet. A month of dust around the edges of the room.

Good price, great staff, clean rooms and free breakfast.

Room was old but clean, staff was professional. Hotel needs some updating. My door wouldn't close and window was broken.

Staff was welcoming

Rooms were disgusting.

Breakfast: Good coffee, orange juice, donuts and strawberry & peach yogurt. Excellent location across the street is Stateline Subs and Pizza and Zips. Next door Exxon gas station. Lots of parking spaces. Could get eggs and sausages for breakfast.

They had laundry facilities, but you would think they would have change for it. I was told to leave premises to get change. Breakfast was very small. I'll continue to stay with other motel chains that offer better service!!

If you’re not a trucker. Don’t stay here.

No cups available, no coffee , the whole hotel absolutely smelled of curry to the point you gag. Handicap parking was occupied by people that’s didn’t have permits. The towels are stained, have holes in them. The door to bathroom had hole thru it. I can go on for days. I have pictures to prove it all. Worst hotel experienced of my life. And I have over 400 hotels under my belt. Do not stay here. There isn’t one positive thing about this place.

Dirty wash cloth hanging on the shower rod. Shampoo bottle half empty.

See other review See other review

Did not participate. Not like other Red Lions that I have stayed at in the past. Stayed at Red Lion at Goodyear AZ. They have a good breakfast compared to this one. The room smells like it got painted the day before. The floors needs vacuuming badly in and out the room. Most of all the swimming pool has green algae looking water and the water level about a foot low from normal level.

Fresh coffee at midnight

I am not sure if the sheets had been changed on the beds, one of the beds had sand in it that I had to try to brush off before getting into bed.

The fact that I could leave the next morning. I booked 3 rooms with 6 queen beds 6 months in advance. We got to the hotel, they only had 2 of my rooms available on complete opposite ends of different hallways, room 123, and room 151. My 3rd room was not available and we got room 217, 1 king bed instead of 2 queen and and 2 kids had to sleep on the floor. Room 151 was the okay it was basic it was way better than room 123. Room 123 smelled of pure URINE the beds were yellow under the sheets, but the smell was coming from the carpet like maybe a dog was in there for a month without being let out and thats not an exageration, The window was wide open with the screen popped off when we entered the room, window also wouldn't lock so we were terrified someone was going to come in all night. Although the king bed was nice it was all the way upstairs away from the other rooms, it didn't fit the 4 people that the room was supposed to house, and the window wouldn't lock, and there was no screen, very scary with small children. Also my husband went down for breakfast and when he got back had to wake me up because the room key just decided it wasn't gonna work anymore. They claimed it was because it was a busy weekend. I understand that but when I paid for a 1 night stay at a hotel February 25, and the stay isn't until August 9th. You would think that they would have saved me my rooms before renting them to walk in customers..Very disappointed 0 stars I will never stay there again.

was clean but only had one towel for a four people room so had to go get more and the hallways smelled pretty bad. Would I stay there again, maybe in a pinch but it definitely wouldn't be my first choice.

Everything REPEAT WONDERFUL CLEAN FOCUSED

The room was spotless. Housekeeping was very responsive. All other staff are very respectful and very patient. Coffee tea creamer sugar yoghurt are all made to taste wonderful. Parking lot is snow plowed completely. Advertising in lobby gives lots to do in the area and surrounding states. Close to Spokane Valley and gas is very cheap

Communication difficulty. No coffee. Bread stale.

Nice clean room. Front counter was nice. Good jot coffee ready in the morning. Bed was comfortable.

Check in was pleasant, but when i went to get breakfast in the morning i was met by a lady that was extremely rude yelling at me that i can not eat in my room that i had to eat in the lobby. So i asked for her manager and she kept asking me for my room number. I wouldnt give her my room number i just asked her if im not aloud to eat in my room then why is there a microwave and a refrigerator in the room. She responded in her native language which i didnt understood.

Windows are off tracks and often do not close properly, there was a hole in the bathroom above the shower head exposing pipes, and the website stated there was a hot tub for use and there is not. We didn't eat the breakfasts we were either already gone for the day or got up after breakfast was over. Would really recommend removing the fact they have a hot tub off the website, and do some updating.

The carpet in my room was wet. I don't know if was from a leak or a spill but my feet got wet every time I walked across it.

The room needed repair and updating the carpets in the building where the rooms are needed updating. I have a handyman’s Eye for this type of stuff other people might not notice.

Broken items in the room like the toilet paper holder, door casing and latches, unclean or used bedding sheets, room is dusty and unclean, furniture is old and beat up. No coffeemaker in room, no blow dryer, no shampoos or conditioner, poor quality and questionable cleanness towels. Hallways are even worse. I doubt the carpet on hallway has ever been vacuumed or shampooed. Scratched walls have not seen paint for long, long time. At the time of checking out, they charged me $10/per night more than at the initial online reservation. Never again!

The shower was plugged and the staff was no help. There were also people sleeping in the parking lot which was littered with dog waste and garbage…don’t waste your time..

Place is in very poor shape. Won’t stay here again

Staff was so kind and helpful . So quiet and able to rest . Rooms were comfy and felt like home

Beds were comfortable but there were used towels in the closet and the toilet was running most of the time. Only 1 cup was provided at the sink. Room served its purpose.

Pool was not functional nor working absolutely disgusting do not have continental breakfast complete false advertising

The check in staff are rude and in helpful. Room is dirty and building is unkept. Breakfast options are limited at best and staff is very uncooperative

The next morning at the continental breakfast my wife had to make the coffee since the front desk person was not present for about 20 minutes. It was the same person from our check-in experience. In the room the window frame was broken in the center. The window wouldn't open. The smoke-fire alarm was not attached and stuck in a closet. The door frame was broken and if some one pushed firmly on the door from the outside it would open when locked. The sink didn't have a plug. At least the sheets and bed were clean.

Horribly dirty, the carpets had huge bleach stains. Broken toilet paper holder, no amenities, dirty pillows and little black hairs on the bed sheets. I checked out 3 hours after checking in.

Clerk at check in hard to understand. Dry pieces of leaves in bed. Only 1 cup. Smart tv hard to negotiate.

Dated structure, staff hard to communicate with because of language difference, only 1 working ice machine usually empty because of migrant worker crews living there, TP holder and towel rack fell off wall of bathroom, AC worked well but concerned with filter status, cost for stay was only a few dollars less than other hotels

There were two holes in the bathroom door, one on each side. The sink did not have anything over the drain hole. The breakfast area and food had a very low quality feel about it.

Room missing fire alarm, floor covered in pet hair

Beds were decent and clean. Carpets in the room are dirty looking as well.

One person at front desk couldn’t understand English very well. Frustrating. Room was nice but some sketchy vehicles outside. Price is inexpensive so I guess u can’t expect perfection

Great

Good value

It was not ADA friendly. Could not get wheelchair or a walker in the room. Bothroom very small. Toilet too short. --- personal were very nice, but hard to understand. I never got a receipt. (JUST A VERY OLD BUILDING).not managements fault.

I would never stay that this red lion ever. It was gross and dirty. No toilet paper in bathrooms when we checked in, had to wake up someone in my room to go to the front desk at 1am to get toilet paper to use. Key cards wouldn’t work, the maids key cards wouldn’t work, had to have the master (actual) key from the manager to get back into the room eveytime we left the room; even when returning to the the hotel with sleeping kids at 1am. No towels or wash clothes in the room when we checked in. The “breakfast” is a waffle maker, wal-mart brand yogurt, and mushy apples. Wall paper falling off the walls in the hallways, gross dirt carpet, the entire hotel smelled musty and moldy. The owners are clearly not taking care of the property. Not what I would expect from a Ree Lion Hotel, and not in a good way….. I’m wondering how they passed the health department expectation…. I will pay 60$ more a night to stay at the hotel a block down the the road….

I am very grateful to the hotel staff because I forgot my wedding rings and they were very honest in returning them to me, thank you.

Terrible service and rude staff and the rooms were gross and had blood on the bed

It was quiet there except for a dog across the hall barking. There wasn't much for help at the desk. Only one roll of toilet paper with no Kleenex and minimal towels. For the price it was disappointing and the carpet floors in the hallways were filthy which turned my bare feet bottoms black. The pool was cold and needed cleaning. Free breakfast was meh...

everything looked dirty and stained up carpet. The sink in our room didn't have running water. 2 of our lamps didn't work. we checked out 10 minutes after checking in.

When we got there the room was not very well cleaned, there was what looked like boogers on the wall by the toilet, the bathroom was absolutely tiny. The free breakfast was a waffle maker, cereal, and yogurt. All self serve and very cheap. Service seemed good when we got there, until we had to wait a half hour on the front desk staff to assist us. All in all, I will never book another stay at a red lion.. and suggest others do the same until they address how terrible they run a buisness.

No refrigerator, no microwave, no coffee maker in the room, other noisy customers and swimming pool pump very old and we were near the pool.

First off the people running it were awesome! But as far as house cleaning, we had to ask for our room to get cleaned(don't know why, but when housekeeping cleaned it, she did an amazing job)! We did not get a restock of any toiletries at all! The people are super nice and respectful, but its lacking in initiative!!!

Staff was unfriendly. The only friendly individuals was the housekeeping. They charged me 78$ when they said I wouldn't be charged

Floors were dirty, carpet needs a good deep cleaning. Muffin and candy wrappers on floor, etc. it worked, quiet, safe; so worked for an overnight on our way through.

I had booked 2 rooms. 1 for my husband and I, the other for our daughter and 2 grandkids. I booked each room with a king bed. We arrived and we were shown rooms with one queen bed. Then to top it off, my daughter's room wasn’t even cleaned. Trash was still in the trash cans. The bed was stripped of any sheets and not made at all. The comforter was rolled up and placed on the chair. The room was a disaster. And because there was no king bed, not all three of them would fit into one queen. There was also supposed to be a small couch in each room. There wasn’t. Only one very small chair. My daughter was upgraded to a two queen room on the floor above us. Which I was upset about, because I requested rooms next to each other. My husband's and my room wasn't very clean. It smelled awful. I wanted to change rooms, but my husband didn't want to make a fuss. I tried not to touch anything when I was there. I felt gross the whole time. Upon checking in, my daughter and I waited for someone to come to the front desk after ringing for service. When the person finally came, she had a thick accent and spoke low and fast. I am hard of hearing and when I asked her what she said, she repeated it and then proceeded to ignore me and talk only to my daughter. She handed my driver's license to my daughter and told her thank you, when I am the one who gave it to her. The lady proceeded to hand all paperwork to my daughter that I needed to sign. A chair was missing a wheel in our room. It was bad

Sheets, towels, and main areas of the room were clean, but dirty around the edges. The building is old and needs cleaning/updating. Ice machines did not work. One side of the bed was sagging. Staff was friendly, food was fine.

The lady at the front counter immediately started to hell at me about giving id I stated I was grabbing it I just had few questions then she repeatedly saying it and being rude I then said this is not customer service I'm not going somewhere where someone yells at me. I asked if I cancel my room are you going to charge me anything she said no. I asked again are you going to charge me anything not a penny right. She repeatedly said no. I went to a hotel down the street the people where great and when I got up in the morning they charged me. I went back over there to the place that charged me and same lady was at the desk. I said what the heck. You told me you where not going to charge and she smiled and said oops. I then looked at the reviews which I should have done first and this place is by far the worst problems with fleas all sorts of problems. When you see the name red lion u expect a great place I can't believe cooperate is allowing this to be apart of a normal great place. I'm contacting cooperate about this hopefully they get ownership of this property and get to be the great place they usually are and get this bad pLace of there.

We have stayed here before and it really went downhill. We found multiple bed bugs and are still having issues with a refund because of the bed bugs and how dirty everything was. Management and staff did all the right things in trying to take care of everything but are waiting to hear about their investigation.

The bed was horrible. The first night different room the second night. Much better room.

I didnt like the upstairs noise.

Our window was broken and didn’t secure shut. No smoke alarm in our room. Stay away.

Pretty good location with Couer D’Alene nearby. Was pretty disgusted with the bath towels but other than that it was a good stay the bed was comfy. Bring headphones for noisy neighbors ;)

Breakfast was bad. The room was bad. Keycards didn’t work and my baby got stuck in the room by himself. Very rundown and old. Not worth it.

This property is terrible. Very dirty and unsafe. First our window was falling right out of its frame. Secondly the door keys never work until the front desk gave a master key to us that would open everyone’s door on the property. Not only once they gave it twice to us. They really don’t care about people’s safety. The breakfast was terrible, they couldn’t even stock peanut butter and knifes for the toast. I would never stay here again infact I switched from them after first night. I think Expedia should pull it off there website.

Comfortable, clean. Wornout carpet

Hotel has the standard cereal and waffle option the room was clean overall stay was good

Nice property. Good location right off the interstate in Post Falls, Idaho. Close to where we were visiting family.

Area around the hotel was run down and infront of a sad strip mall. Conveniently located next to free way but definitely not worth the price. But the gentleman that was at the front desk a few of the times was very kind and should be acknowledged.

Id definitely recommend

The room smelled bad. The refrigerator didn't work. Housekeeping never showed up, even after I asked them to.

It was nice beds are comfy and the guy that works there i think he was also maintenance amd work front he was sooooo nice!! Its clean amd smells good amd you can have you're animals

Room keys did not work. Tried a dozen different cards and eventually they provided a master key that opened other rooms. This is extremely un safe and probably illegal. Bedding had stains. Very limited towels. No ice bucket or cups. Stained carpet and food stuck on furniture. Door lock wasn't stable. Stayed 4 nights and never received any house keeping. Breakfast was very limited. Yogurt only 1 day of 4. No knives to spread condiments on toast. Day 3 I had to put out the condiments and cereal at 8am. Breakfast is 6 to 9am. Very poor experience and would no return or recommend.

Great place to stay. It was clean. And had a great staff.

Worst hotel experience ever. Expedia shouldn’t be offering this hotel that shouldn’t be called a hotel but a homeless stay. We arrived at 11pm and as soon as we entered the hotel we noticed how dirty it was and run down. We walked into our room and noticed the room smell bad, sheets had holes, stains and worst of all blood. I went to talk to front desk and the lady barely speaked any English. My family didn’t want to stay because the beds and pillows were in terrible conditions, bathroom with mold and fungi, hair at tub and grime. I called Expedia because all three bedrooms we booked were the same way and Expedia promised to help but we had to stay because it was midnight and I was still on the phone with them since they had no response from the hotel because the lady didn’t speak any English. Next day we left at 9am to a different hotel and I am requesting a full refund, blood on sheets is a biohazard issue and not risking my family.

Ran down property..pool under maintenance..dirty carpet..thin walls and single pane windows..will absolutely never stay again and advise all other travelers to avoid the unfortunate decision to stay at this property

There's a convenience store right next door, it's close to the freeway and fast food options and it's cheaper than a lot of the other options. The staff was friendly and they have a waffle maker at breakfast At the end of the day, it was an affordable option for renting 3 rooms and I'd definitely stay there again.

This was a horrible experience. When we arrived, the hotel lobby and rooms smelled absolutely horrible. We were not able to stay there due to the conditions.

Very dilapidated and in need of many repairs. The trim for the door frame came off when i opened the door to enter the room. The bed was dirty and uncomfortable. I was fooled by it having the same name as the red lion I remember in post falls it was not that one for sure. Property needs to be torn down and rebuilt new. The location is good for travelers as its next to the freeway and very close to state line and that is the only somewhat positve thing i can say aboit this property.

No elevator. Pool dirty. Breakfast was small. No coffee made till asked. Hair in the shower and all over the shower curtain.

First room we were put in smelled like urine. Went to the front desk and they kindly switched us rooms. Room had holes in door, and blood stains on the mattress. No mattress protecter but a thin little pad. Bed sounded and felt like a blow up mattress. We had dogs barking all day and night right next to us. Had to keep asking for coffee to be made since no pot in room. Wasn't very pleased with the hotel at all.

No towels or shower curtain

Room was clean but had a weird odor. Pool was dirty. Only 4.5 ft deep and couldnt see our feet. The staff were polite and did help with the odor issue.

No phone in rooms to call for service, had to call off our cell phone to front desk

There was a huge hole in our bathroom ceiling. The tub was dirty with briken pieces from the ceiling sitting in the tub. The bathroom door was broken with 2 big holes in it. The smoke detector was ripped off of ceiling with nothing but cables hanging down. The windows were broken and the locks to the windows were broken too. Only 1 of my rooms had a wooden bar holding the window shut since both window locks were broken. The refrigerator was missing. The microwave locked after the timer went off so i couldn't get my food out from the microwave. The door keys are being reused so they are pretty worn out so in order to get in the room i would have to swipe the card several times for it to actually work and let me into my room. The bedding was a little dirty/stained. Only 1 of the lamps was working. Over all the entire stay was horrible we couldn't shower. And we couldn't sleep because were afraid someone would come in through the windows while we were asleep.

Deceiving pics, no hot tub, no hair dryers or coffee maker in room. Carpets very dirty, stained & coming up. Mice in the outdoor pool area that came right up to people, trash & cig. butts by entrance. Chlorine tablet tossed in the pool not in a container, my son picked it up & asked what it was. 1st room, floor was not vacuumed, tiny round toilet with oval seat that moved way too much, no soap or extra toilet paper, & something smeared across one headboard. 2nd room no rack or bar in door of tiny fridge, single pane window track broken so window was falling in, dirty furniture, & no stopper in the sink. There was some soap/lotion/etc all different brands, & 2 towels for 4 people. Did get more towels. Asked about an elevator because spouse has a heart condition, no elevator. Walked past the front desk with our bags & the man there said “fat Americans” under his breath. There was a leak in the hotel so the water was turned off to the whole building for somewhere around 4 hours! No sinks & no working toilets! Plumber finally called so maintenance crew went next door for a case of beer & snacks! No A/C in hallways or lobby. Your GF option for breakfast is yogurt, everyone else can have donuts, muffins, toast, cereal, or waffles. Was really expecting a certain level of quality with the Red Lion name, extremely disappointed! We usually stay at another chain when we travel, but this was a last minute trip, guess I know now why this hotel had rooms available. Don’t do it!

Not really a break fast' no eleivtors advertising was false was expecting a hit tub hallway was gross dirty couldn't understand anyone, ill never come back that was my last stay there

Very clean! Wonderful place for travelers with pets!

Shower drain plugged, toilet takes more than one flush, ran out of toilet paper, water was shut off, after a 25 mile bike ride we couldnt shower. Just run dowm

Reasonable... Bed was kinda hard and pokey, blood stain on comforter, pillows flat, luke warm bath water,great water pressure though. Had to hold Toilet handle until flushed. Dingy carpet.Close and convenient . Very nice staff

Carpets are rippled and a trip hazard. Bathroom doorknob came off locking me in. Someone else's hair in shower. Staff had no interest in taking note of the problems so they could be fixed for other guests.

Staff did not speak English. When asked for anything they acted like we where the Inconvenience. It smelled like the septic went out. The AC kept making noises. Widows looked to be shot at and then tapped up. Pounding like construction started at 5am. No water pressure no safe no iron no hair dryer no TP unless asked for. Manly the staff when informed acted like i was in the wrong.... there house keeping guy looked like a drowned rate with missing teeth and stains on his shirts. Expedia should take them off the site. Also they entered our room without permission twice and with the do not disturb sign up. Worst place ever and i use this app for everything. I want an full refund from this place there carpets also where coming up and hallways never have been cleaned a huge trip hazard. 100% unsafe.

Carpets were dirty and overall unimpressed

We checked in and the front desk spoke very little English. Hard to understand but was patient because she was new. I asked for receipt several times and she said I would only be given one at check out, which I thought was odd because I’ve never been given one check out. I’ve always been one at check-in. We were given our room key and got ready to head out to our dinner/cruise reservations and saw the couch was covered in food crumbs and stained. On our way out we noticed the bathroom door was broken and laughed and decided not to close the door when in use because we didn’t want to get locked in. When we returned at almost midnight the hotel came to us and offered us a new room because they realized they mistaking gave us the room with the broken bathroom door but it was too late and we had our things still unpacked and we’re too tired to change rooms. The breakfast was not fully stocked and the hallway carpets had bleach stains. The King Size Bed was only nice thing about the stay. When I checked out they gave me my receipt and it had a room charge. I paid for my room IN FULL at booking on hotels.com as of today 7/22 I had a room charge for 86.10 from RedLion!

Breakfast had very little selection. The entire facility needs to be updated. They were friendly. Hotel is showing its age.

Sheets were dirty. Walls were dirty. Bathroom was none working with a nasty moisture bug

Shoes on at all time. The window was off the frame tracks and leaning into the room- could not out the window on the tracks Furniture was old scraped and awful looking No in room hair dryer awful

This is the nasty. Room was dirty. Got in the bed and had bed bugs. Went to front desk to tell them. They offerded a different room. That room was not any better. Did not get a refund. They looked at me like I had no idea of wht I was talking about. They said it had bed bugs because they opened the windows. I will be getting ahold of their cooperate office.

Guest laundry and fridge in room were what brought us here. Neither were available. Staff had trouble making key for the room, 5th attempt finally took, poor repair above shower. All vending machines out of order.

When told would need a first room floor since they had no elevator, the response was “Well you can just cancel the reservation” it was after 8 o’clock at night, so getting a room somewhere else wasn’t gonna happen plus this was a nonrefundable reservation. So the service and the customer service skills of the front desk were nonexistent.

My boyfriend and I booked this hotel for one night of our roadtrip and based on the online pictures we thought it looked fine. Upon arrival we were sorely disappointed and uneasy about our housing for the night. When we got to our room the battered and scarily scratched door set the tone for the night. In our room we were surprised to find a door to a conjoined room next door that was not in the room description. The room smelled of musty and smoke despite it being a no smoking area and lastly it seemed like we could hear the rest of the hotel’s inhabitants for the night in our room. Walls had no noise canceling elements and all this combined resulted in an anxiety ridden visit.

WiFi didn’t work. Dirty and gross

the property was close to our destination but was old and musty. check in wasn’t smooth due to keys not working and having to go back and forth to get the room open.

Out dated.

It was a nice spot that was easy to get into. The motel was clean and nice. I do wish that they had a soda pop vending machine.

Couldn't get clean sheets

There was know one to talk to at checkout at 7:30am to tell them about the blood stain even after I rang the bell 3 times.

Felt, I need a tetanus shot and a Hepatitis. Did not even stay the night. Sleep in my car.

Initial room was not cleaned, new room was old and dingy and needs major updates. Room was tiny for two queen sized beds. If it was relatively cheap would not complain but was overpriced for the condition of the hotel.

Unappealing

Disappointed, room smelled, was small and cramped. Advertised breakfast was limited

Walls in room were dirty from splatter and smudges. Tub has a stained ring around it. Carpet worn, stained. Bathroom and rooms are very small. Front desk lady was very nice.

Could have used an elevator

Stay away. First off there is no elevator to lug your stuff safetly up with. You get to take the stairs. Then yiure greeted by key cards that dont work on your door. Then you frustratigly go back, get a new key...then get in your room and find it to be an absolute mess. Ive included pictures of the room dirtyness and damage to walls. Beds where just springs. Staff also lives in the rooms on the fiest floor. Pool was not usable as it was blocked off.

Stinky, rude staff, unfinished, no smoke detectors, stuff stuck all over the walls, carpet was dank and mosit dont even wanna know why. Hallways smelled terrible I hade to buy my own air freshener to be able to handle it.

A few options for bfast(ran out very early), pillows were to flat for us, shower and bath water ran at sametime(tried everything). Had to sshut off water so tub would not over flow. Neighbors were exstremely loud no sleep. Good price,bed was comfy and was convenient for us.

Mostly clean, the breakfast was a joke. The WiFi was so poor that we couldn’t even watch tv in the evening.

Overall great experience

Refrigerator wasn't working. Microwave was stuck and wouldn't open. Breakfast was a joke

The reception intentionally changed my room to a room with a broken window fame that would not close. The toilet did not work right barely flushing.

The room window frame was broken. Being on ground level this was a problem as it is not able to be locked and was literally falling apart. The room furniture was broken and many drawers wouldn’t even open, not that I use these anyways but thought to mention. The towels in the bathroom were dirty and felt damp like they had reused the previous guest towels without washing them. The floors above our bed were very squeaky and the occupant above us walked around all night! Interrupted our sleep. Supposedly there was a free breakfast, well couple pieces of bread for toast and waffles teamed up with a broken waffle iron proved to be the free breakfast. Overall just a grody place. Lack of options in our budget lead us to this place. For 100$/night it was in its own price level as all other were 200$+. O would rather have a clean place to stay with no pool or free anything to make up whatever costs associated to fulfill that level of accommodations. Shoulda taken photos of what this place really looks like rather than the fake pictures posted.

Decent location. Old features.

The room was not clean. It felt as if sand was on the floor, the carpets were dirty/stained all throughout the property, the male attendant was not helpful, but the female attendant was okay. The pool area was disgusting.

When we checked in and WV to our room we found food still in the fridge. Took it to front desk and all she could do was blame her housekeepers. Went back to room and found a bunch of garbage on the floors and stains on the wall and carbage can. They repaired a spot on the floor and it was done poorly. I would never stay there again.

Was great for an over nighter, which was all I needed, the only things were the tub drained rather slowly, and I couldn't get the tv to work, room 113

Very helpful staff. Great location.