Washington Plaza Apartments

Just simply amazing I will definitely stay again

Exceptional

Adequate for somewhere to sleep on a solo trip…would probably not stay here with a family. Area is a bit sketchy at night. Room was clean, staff was helpful.

Stayed in the apartments. Great place.

Superb

The rooms were clean, comfortable, and well maintained. The front desk staff were also very helpful and allowed me to store my e-scooter in the storage area where a charging outlet was available, which I really appreciated. Thank you to the entire team for the great experience. I will definitely stay here again.

Good experience

But noisy at night I was very upset about the homeless community in the area although they weren’t troublesome

Kitchen well-equipped. Easy to move around the downtown. However, it might be tricky to find since check in location is in a different hotel

on site parking is available for a fee but is limited due to a small lot; is located across the actual building but wasn’t hard to navigate to. we booked the 1 bed-studio and it included a full functional kitchen with cutting board, utensils, etc. only issue we had was with the blow dryer which wasn’t working and the phone, which wasn’t plugged in so we tried finding the cord but could not locate the plug due to it being stuck under the tv stand/drawer. there is also a nearby convenience store (walking distance) during the night, my friend did step outside, right in front of the gate to get some fresh air and someone (male, intoxicated) who lived in the apartment, would not leave her alone and kept asking her questions about which unit she lived in and for how long. the male did live in the building as he had a fob to enter but the situation did make her feel uncomfortable which she had told the male and he still continued with asking questions, so just be cautious overall, good experience!

Only docked stars due to how outdated the room was, the bathroom could use some repair as well. However, the helpfulness of the staff and the location makes up for its faults.

Great simple hotel with lots of space was perfect for a couple and a baby, felt very save with the gate in the front to access the building

Honestly, you get an apartment for the price you pay. I actually requested the least expensive room and was execting to slum it, but nope! I had a full bathroom, bedroom with TV extra room AKA dining room, which is probably technically the beddroom in the partments. You also get a full kitchen with a full refrigerator. Again, this is an apartment. Very clean. The building is gated so you need a code to get in. That code opens the main door at the same time. I made the mistake of forgetting the code so even if I had gotten into the courtyard, my key would not work on the door so REMEMBER your code! Of course you can go to the Mark Hotel and they'll take care of you. Overall, it was a nice place and worth more than what I paid.

What a cozy and decent place of stay. Right next to Cheryl’s on 12th, this apart-hotel also had laundry services and close access to many grocery/drug stores. Although we had a rough first night due to issues with our room, we were upgraded the next day to a suite with no further issues! Harrison and Nina were very patient and accommodating!

bathroom was so gross not cleaned at all. there was no latch on the door we did not feel save. we had no clean towels and dirty ones were left in our room and while we were gone they said they would leave at our front door outside and then they went into our room when we were gone and left them in the middle of the floor. was weird. left at 3am because we didnt feel safe.

The unit is not luxurious but very comfortable.

Well equipped room with a well stocked kitchenette. Excellent location and friendly staff.

I called the front desk, only to be passed to the manager who interrupted me, talked over me, and was quite rude. He did explain the heaters were on the baseboard, though, which I'd not seen before. I asked for an extra blanket and a space heater which staff brought hours later. There was also an issue with the room key not allowing access to the building front door, so staff had to come and then a renter finally let me in. Be prepared to lug your luggage up several stairs to check in at the hotel ftont desk, with no instructions to enter the side door to use the elevator.

Kitchen had all the basic utilities needed including cutlery and even sponge and washing liquid. Hair dryer seemed to be on the blink, but not much of a problem as my hair dries quickly.

The staff was fantastic but the room smelled so badly like cigarettes it made my stay a little unbearable

Stayed 2 nights at the Washington Plaza Apartments ran by Mark Spencer Hotel. The apartment I booked with 2 others appeared like it hadn’t been vacuumed or properly cleaned. There was grime and hair on the bathroom floor, and no extra bedding (sheets, blanket) for the sofa bed/couch. Although, there was an extra blanket in the closet that clearly hadn’t been washed. Luckily, I had brought my own sheet and blanket, and we made do with what we had. There were also a pair of used socks found tucked in the sofa bed from whom I assume had previously booked the room. But we all got past it. Overall, the stay was good, I wasn’t expecting it to be anything special considering the price and the fact that we only needed the room to sleep. Great location, it felt safe. The staff was very kind and helpful as far as checking in and checking out goes. So with all being said, I would still consider staying again if need be. It’s a humble, old apartment building and you really can’t beat the location or price for a weekend stay.

Fine

Cheap room, great location for what I needed

Clean room. Courteous staff

Amazing staff!

Clean rooms, friendly staff. Loved the old school elevator.

Exceptional

The room was a bit rough. It's an older hotel room in an apartment complex. The shower head was leaking and when asked to repair was replaced with a shower head that sprayed right at my face and couldn't be lowered. They transferred rooms for me, which was nice. Loud construction one night on the street from 2am to 6am. It was a comfortable bed, thought.

Granted nothing was stolen, we left for a couple hours at night and when we came back, our door had been kicked open and was sitting wide open. When we told the women at the front desk she said nothing.

The room was great for the price-appreciate the full size fridge and kitchen, and the location-just a five minute walk from powell's books and great food? Will stay again!

Felt clean other than the floor and I appreciated the amenities. It felt more like a hotel stay this time around than when I first stayed there.

I wish I would be able to choose something but unfortunately I cannot due to my very short stay due to being kicked out at 5 am due to me having a 2 month old 2 year old 4 year old children. I was shocked! I didn’t like that not even being there a full hour and checking in at roughly 1:30 am due to a long commute from northern Washington . My youngest child 2 month old . Was being a 2 month old and was crying. Mind you we got a apartment room due to us having kids and understanding children will be children and we wanted to make sure it wasn’t a regular hotel room cause we all know kids can be loud and infants cry. Our 2 month old was crying and we got a complaint . A threatening one. I let the front desk know hey it’s out infant and we apologize . They didn’t care he said if he got one more complaint in the cryimg he was gonna have to kick us out. We were shocked . Next thing you know security is knocking on our door telling me and my family mind you my wife and extremely young children we have to leave due to our infant crying. My wife tried to reason with the guy letting him know we drove a very long way we have small children and our newborn is crying . The MARK SPENCER /WASHINGTON PLAZA could care less. Around 5:30 6 am we were kicked out. With our young kids due to a Karen complaining about an infant crying. I couldn’t believe it. So my family wasn’t important enough or “white” enough to be allowed to stay due to 1 person complaining about a infant . They didn’t even refund us our money and we hadn’t been there 6 hours. We had to sleep in a car until we were able to get a room the next day. This place has no respect for families they throw u out like trash for a Karen who couldn’t deal with a little noise from a infant.

Nothing, overpriced I did not like the place , it was overpriced for the apartment and the service

Only giving three stars because it was affordable for us and clean, and close to some nice shops and restaurants. You have to walk around to the opposite side of the block, to a separate hotel, to check in and check out. We had no idea. Also our curtains didn't work so we couldn't close them for privacy and sleep. And the shower sprays up water at the ceiling while the toilet makes noise non stop. Location is scary too and I didn't feel safe walking in dark with all the people doing dru*s and shouting on the street

linens top rate and cozy studio catches better than most.

Really excellent place to stay, especially for those of us with dietary restrictions. Clean and quiet room, centrally located, close to the Max and Streetcar, near Powell's and Tom McCall Park. Excellent and friendly staff. Affordable. Just a really great place to stay!

Room was clean and great amount of space for a studio! Perfect for my week long stay. Great amount of parking on the street but they also offer paid parking.

Great facility. Cleanliness. Good kitchen with clean kitchenettes. Initial hiccups related to plaza entry. Clear instructions would have helped.

Initial hiccups related to plaza entry. Clear instructions would have helped.

It was close to everything!

Quiet place. Had difficulty with key code for building access

Had difficulty with key code for building access

loved it!

The room was excellent along with the staff.

Clean room staff amenities

Staff was great. Great location. Great price. Will be back.

The room was very dirty and the building smells like something has died.

Nice apartment, secure lobby/entrance, wine tasting and excellent coffee

It was a good stay. I did not like that there was no cross-through to the front desk. i did not want to go outside at night to check out. also, the phone did not work to contact the front desk. I got through using my cellphone.

Staff was very friendly and helpful. The room was great, we got an upgrade and the space was lovely. Truly one of the most comfortable hotel beds I have ever stayed in. It is in a great location downtown - close to Powells bookstore, Stumptown coffee, dive bars, ramen, sushi, etc. 10/10 would stay here again

Powell's bookstore and whole foods were easy walking distance.

Staff was suer friendly and helpful. Cute 1 bedroom unit, perfect for a weekend away! Lots to do within walking distance. Secure gated entrance. Will stay again!

I wish I would be able to choose something but unfortunately I cannot due to my very short stay due to being kicked out at 5 am due to me having a 2 month old 2 year old 4 year old children. I was shocked! I didn’t like that not even being there a full hour and checking in at roughly 1:30 am due to a long commute from northern Washington . My youngest child 2 month old . Was being a 2 month old and was crying. Mind you we got a apartment room due to us having kids and understanding children will be children and we wanted to make sure it wasn’t a regular hotel room cause we all know kids can be loud and infants cry. Our 2 month old was crying and we got a complaint . A threatening one. I let the front desk know hey it’s out infant and we apologize . They didn’t care he said if he got one more complaint in the cryimg he was gonna have to kick us out. We were shocked . Next thing you know security is knocking on our door telling me and my family mind you my wife and extremely young children we have to leave due to our infant crying. My wife tried to reason with the guy letting him know we drove a very long way we have small children and our newborn is crying . The MARK SPENCER /WASHINGTON PLAZA could care less. Around 5:30 6 am we were kicked out. With our young kids due to a Karen complaining about an infant crying. I couldn’t believe it. So my family wasn’t important enough or “white” enough to be allowed to stay due to 1 person complaining about a infant . They didn’t even refund us our money and we hadn’t been there 6 hours. We had to sleep in a car until we were able to get a room the next day. This place has no respect for families they throw u out like trash for a Karen who couldn’t deal with a little noise from a infant.

Everyone was so nice and very accommodating helped us with anything we needed even getting a cab from st Helen’s to free wine from 5-6 staying again next time I come back

My room was not cleaned the entire time I was there I kept having to get to go to the front desk for clean towels the dirty towels were never picked up, trash never picked taken out and I was charged for parking I didn’t use

Dirty apartment, missing all the hotel amenities. Shower drain barely worked.

Overall pleasant experience, helpful and friendly staff

Passable

Exceptional

Street noise . Needed noise canceling headphones the whole time. Portable a/c exhaust was sloppily installed so window couldn’t be correctly closed to protect from traffic, people and machinery.

Street noise . Needed noise canceling headphones the whole time. Portable a/c exhaust was sloppily installed so window couldn’t be correctly closed to protect from traffic, people and machinery.

I loved the location and the price was worth it for a full kitchen and two beds. Near some amazing restaurants and stores, and other bus stops to take you around the city. Also, was very easy to get to from the airport using public transportation. Amazing place and loved the trip!

I loved the location and the price was worth it for a full kitchen and two beds. Near some amazing restaurants and stores, and other bus stops to take you around the city. Also, was very easy to get to from the airport using public transportation. Amazing place and loved the trip!

They also do not give you a key to the stairs, so you have to take the elevator (which shakes rather violently). I would bring some cleaning utensils because some of the room materials were not clean. However, customer service was quick and superb! Whenever I called and I had an issue, It was remedied quickly.

Fantastic location for the price and great customer service

Very good

First I have to have to say that the manager of the Mark Spencer (which is the hotel handling Washington Plaza bookings) was amazing! His name is Alex and he is absolutely the best! I switched rooms at WP after one night due to my first one being dirty (crumbs all over kitchen counters/table/floor, microwave filthy, hair on my towels and all over bathroom, bathmat was stained and wet). He personally guided me to my choice of a new room. I picked a different room as at first glance it seemed ok. However, it was in serious need of updating/repair/maintenance. Walls and carpet in bad shape (looked like poop stains on carpet - maybe someone brought their dog?), one light in bathroom burned out, microwave and fridge were filthy, hair on my towels and bedding, kitchen floor not mopped. I have to say the bed was super comfy though. Unfortunately, I won’t be staying here again even though location is very convenient.

This place was old and run down. The kitchenette was poorly stocked with old dishes; one of the 2 coffee cups looks to have stained with 20+ years of use. The microwave button kept getting stuck/would not latch. The furniture was old and very well worn. The AC unit was very loud, did not allow the (broken) blinds to be closed. There are not curtains over the mismatched blinds= no way to block out light. The bathroom, which you needed to step up 4 inches into, was gross and NOT CLEAN. I cleaned the sink area of black and brown filth. The sink was not actually attached to the vanity. The shower curtain and toilet seat both had what looked like burn marks on them? The shower did make me feel tall as I had to squat to rinse my hair - I’m only 5’9. The carpet at MINIMUM needs a deep clean. I figured I could make it work for my trip, however, I checked out early. I should have known my stay wouldn’t go well with the rude attitude I received at check in.

It was giving "staying at a friend's house. Simple and was easy to make ourselves at. Especially for our weekend trip... we didn't need anything extra... it was comfortable!

Easy access to public transport

The room was adequate. You get what you pay for. This was a good price and the room was okay. No specific issues. The bathroom could use updating. We opted not to use the shower. The large homeless population made the neighborhood feel sketchy. Obviously not the fault of the property owners.

Dirty couch

Took a while for the water to get hot, but when it did, it got really hot.

The apartments were okay. Had a window AC unit, which worked well (in our 2nd room). Main lobby had stairs, so hauling suitcases was somewhat difficult, but we saw signs for accessible entrance after-the-fact. They were very accommodating to all of our requests. Parking was $32/night!!!

The bed was super comfortable, it was nice having a kitchen, and the hotel is in an excellent location with lots of good restaurants and stores. The renowned Powell Books is only 2 blocks away. It is a short 2 block walk to catch the light rail to the airport. The locked courtyard adds a nice level of safety. While not the fanciest accomodstion, it is an excellent value when considering its prime Portland location. I would definitely stay again.

I had a great time, the hotel was nice, and the room was spacious.They messed up our booking due to construction, and instantly made it right in the best way possible. 10/10 experience.

Last time we stayed it was fine, maybe just a one-off. It's a very convenient location to train, park, and downtown.

Nothing, overpriced I did not like the place , it was overpriced for the apartment and the service

I actually love this place. It is an actually apartment building with residents where the apartments on some floors are rented by the day as hotel rooms. Great area with restaurants and supermarket, Powell's Booksw. Older and not particularly updated but very comfortable and clean. The BED was wonderful. I slept like better than ever.

Asked for more towels they never came by with them and our room had a half used roll of toilet paper for a 3 days stay had to ask for more but the gentleman at the front desk was really helpful when I checked in and helped me find the place

The property was conveniently located. All front desk communications were with the Mark Spencer Hotel next door. The front desk staff at M-S were exceptional. We only stayed two nights so not sure if the lack of a visit from housekeeping was normal for that length of stay. However, whenever we did go next door for something (

Will stay again next time in Portland

Dirty floors that haven't been vacuumed, dirty toilet, stained sheets, no central heat or air, poor sound proofing. The one plus was that there is a secure gate before anyone can enter the building.

Stayed for an OHSU conference. I will stay again next year.

It was fantastic until the sudden, no-notice eviction on day 61 of my stay in the same room. Members of the Oregon bar, feel free to reach out.

Alyssa at the front desk is a whiz with the computer systesnd pleasant to chat with, but she won't hesitate to violate your rights for the sale of profits either. Jeers to all at the Marc Spencer and the Washington Plaza Apartments. I hope your shot burns to the ground, but that everyone gets out safely. I've got news for you folks. You just work where the rich folks stay. You're not actually rich folks and it is glaringly obvious. Stop embarrassing yourselves. With that, you may smooch the hairiest part of my butt, you effing morons.

There’s no air conditioning.

If you are on a budget location wasn’t bad just have walk few blocks to heart of city!

It

It was very comfortable

Old and run down. Laundry ate money and smelled like mildew. Plus pretty sure we had a super natural guest in our room.

Perfect downtown location. Fully equipped kitchen. Plenty of storage to get your luggage out of the way

Only drawback is that it can be a bit noisy as the building is a bit old. Regardless I would definitely come back again if I was in the neighborhood again.

It was good pricing and nice place

$32 usd per night for parking

The stay was good. The check in was horrible. The front staff was not nice and helpful.

Amazing location

Our apt was great except for the shower head and ridiculous lack of water pressure. The building was extremely secure and within walking distance of everything downtown.

This apartment complex was so cute had a little kitchen dining table bathroom & bedroom wall heaters were working great. No issues it smelled like Clorox cleanness that’s when you know it’s real clean haha

Excellent location, dated but spotless. Staff at Mark Spencer terrific.

Great location, walkable and quick access to highway. Great value for apartment with separate bedroom and small kitchen.

Great, as always

My stay was satisfactory. I liked the character of the unit but it was a little light on amenities and the bathroom didn’t feel quite clean. I also liked the location and proximity to the train stops.

Would stay again.

Shower in the room was a tad small even for one person. But that is the only thing. Great place if you want to see the city on foot and use public transportation. You could spend a week walking around and seeing new things and nevet go more than 6 blocks from your room.

The best part of my stay was the staff & service as they were polite and helpful. The elevator and the room itself both felt outdated. The room could have been more clean. There were random hairs in the restroom sink and on the mat. I wasn’t a fan of the smell in the room as it smelled outdated as well. I appreciated the AC in there, but it was the worst thing in terms of noise. It sounded as if the window was open all night so I could hear absolutely everything going on outside and got very little sleep as I’m a light sleeper. The AC also felt like it was turning off too often no matter the temperature so I felt hot throughout the night and normally I run cold. Overall, not the best stay and I’m unsure if I’ll return as the price was low, but so was the quality.

Not great. Stayed here last year and it was better. Straight off the toilet was didn’t have water and couldn’t flush. The shower was ridiculously small. Phone line only sometimes worked.

Great place to stay

I will never stay there again. The TV was about the only decent part of the room. Inconvenient outlets, no outlet next to the bathroom mirror, only mirror, no sink plug, no room on the sink for anything', I could go on. $100/ NT for that lack of comfort!

This unit was in a convenient area, within walking distance of everything we needed to do. It wasn't a large room, but good for a few days, especially considering we spent most of our time out and about. I would book it again.

All around good stay. Friendly staff. Awesome location. There may be permanent residents in the building. Had to listen to a boyfriend rage in an argument with his girlfriend at one point. Life in the city?? Would definitely stay there again.

real great////dont expect luxury...

Nothing bad to say.

The convenience of this property can’t be beaten. The building is very secure but be cautious at night walking to and from the apartment. There are homeless and mentally unstable people yelling at night or banging on something near the property. During the day is no issue. Great food next door at Cheryl’s and close to vegan bakery Petunias !

Very close to excellent Portland night life. Rooms have a full kitchen. Bring your own coffee!

It was quite loud.

My gf and I stay here because it was easy walking distance to the Crystal Ballroom, and the price was great. Its an older building, and not the most convenient in some ways, like we had to check in at one place, but then walk outside around the block to access the building where our room actually was, but it wasn't a huge deal. The room itself was great! Its obviously an old apartment building, so the room is basically an old studio appt, with a entire little kitchen setup, including some real dishes! We were very happy with our stay and will for sure be back!

Very cute character property close to several excellent restaurants. Quite quiet, clean and the kitchenette was handy.

Staff was friendly and helpful. Inconvenient to go down and get friends.

One of the best stays so far! Beautiful, and I mean beautiful building-but the best was the full kitchen with stove fridge sink. And, the most comfortable bed I’ve been in so far. And the staff who were on the desk; Brent and Harrington were so welcoming and knowledgeable about what to do in the area. This will be my go to hotel whenever I am back in Portland.

GreaT location and clean!

Staff were excellent. They let us keep our parking after we checked out.

Cute little room. Great value. Parking was another $35 on top of room cost and very limited and small.

Its was super nice and secure for the price. Imthe check in was confusing. But now that ive done it, its worth the pice

It was fine

Check in not the most pleasant. Had to figure out in the dark and cold that it's at a joint hotel. Not a new as I was expecting being downtown. TV and cable was terrible but but was comfortable until you look underneath. Feel free to sweep...

Great location and staff were very nice. I love staying here and will again in the future.

Room was terrible. Parking is $28.

Older property but it is maintained very well. The location was awesome!

This is a very sparce low fee, short or long term stay apartment building. Great location. Always clean. Bed is good, towels and linens are nice. Everything else is very old and not nice - but at least clean!

Convenient location for downtown adventures. Would stay here again.

Staff was very friendly and location was great!

Checking in was amazing and we were able to check in early. The staff was very helpful thru the whole stay.

We have stayed here before and never had an issue it’s always been quiet place and convenient area. However I feel the cleanliness could be better, there were left over towels in closet on floor from previous booking which left me questioning how good they cleaned the room. Other then that we’ve always had a good stay here

The location was decent except for homeless people and open drug users on the streets. Stumbled upon a few in the stairwells of the building. Called the staff and they said “oh we just kicked him out” leading me to believe it happens all the time. There was an old bra, old condom wrappers, trash, and other old items left in the room upon arrival. Left me wondering about overall cleanliness… Safety and security also felt questionable. The door lock to the room was half broken and felt like the door could just be pushed a little and pop open. I don’t think I would stay here again, but everything turned out ok. Portland!

We enjoyed our stay at the Washington plaza. The location was pretty good and I really liked how secure the building was. the bed was comfortable. My only complaints were that the bathroom was tiny and that in the middle of the night the garbage would be picked up and it was soooo loud. The windows are single pane so you heard everything. We would stay here again.

WiFi signal in my room continually disconnected. I upgraded and moved to a room in Mark Spencer Hotel.

The apartment itself was very nice, clean, well -stocked with most essentials. I especially appreciated the floor air conditioning unit! But the wifi never worked and the tv cable signal was shaky at times

The hotel was clean and the staff were friendly & accommodating, but our room faced a street that had a garbage pickup every morning at 6am!! It was those huge dumpsters too. Even on weekends!! It was so so loud and frustrating.

We felt very safe behind the gate and key card access only elevator. Everything is walkable from here or jump on a Max bus or streetcar.

The location is nice, a lot of restaurants, public transportation is available. So it is cinvenient. However, It was noisy at night, and early in the morning because of garbage trucks. A lot of homeless in the area that was a littl bit scary.

The check in was horrible. Check in at a different place. They didn’t give us enough instructions of where to find our building and where to park. Parking was horrible, narrow, not easy to find. Hotel surrounding was stink with urines by homeless people.

Location, transportation, walkable, safety, and central.

It’s not fancy but doable

One thing I did not like is that the shower was very low so showering was...interesting.

Loved my stay here , loved my room

Parking is really bad.. too narrow and not enough spaces. People take up two parking spots and it’s too hard to turn and back up when needed. Bad air flow in the room. Very hot and fan doesn’t really help.

Location is great for everything! The main hotel is awesome with great service. Check in was a breeze. Rooms are fairly priced. So far so great!

Everything was well

Good sizes apace. Simple & comfortable.

I resent properties that are let out with no cancellation fees. I knew 72 hours into the property that I wasn't going to make it, but they still took all the money. That sucks.

Great property, very comfortable bed and it was a very clean room. Kudos to the very friendly front desk staff and the housekeeper who took care of this room!

Older apartment and thermostats ,a spare blanket would have been nice in the closet. Only thing I would add is a coffee maker. If you wanted coffee you had to leave the building and walk around the corner to Mark Spencer Hotel that manages it and get coffee in the lobby. Coffee shops in area don't open until 0800 !

Easy check-in at the Mark Spencer and all the amenities at the Mark Spencer were available to us: wine tasting, parking garage, lobby lounge. We had 2 rooms, one was very much older and in need of updating to bring it into this century. Overall the condition was worn and tired, but everything was clean. Worth it for the price and location.

Cool hotel, very clean nice staff overall good experience

The parking should be included in the room price or it should be free.

While the property is older, you can't really beat the rates the rooms are going for - you also get the same amenities and it's still convenient to walk everywhere in central downtown Portland.

Amazing staff ! Accommodations exceeded my expectations. Big bang for your buck!

It is part of the Mark Spencer hotel around the corner. The bed was very comfortable and it had a/c. It was perfectly fine and well located.

The staff was very friendly and the room was great and clean. Walking distance to just about everything.

The place probably has not been remodeled since 1960. A portable A/C took up floor space in this tiny apartment and it was very noisy. It vented through dryer duct out the window. They used a thin piece of plastic to cover the six inch gap between the window and the wall that was barely taped in place. This let all the big city noise in. The worst nights sleep ever! Drunks sleeping on the side walks. Both faucets were ready to fall apart.

Great location Room was dated and quite dirty- I cleaned the bathroom myself upon arrival

The hotel is a great area. Great night life, accessible to a wide variety of restaurants and entertainment close by. I enjoyed most of my stay except the only way to access my room from downstairs is through an elevator. Which broke t de own for almost an hour, Friday night at 7pm. I was returning from being out all day and wanting to shower and head out. Staff eventually walked me up the stairs and helped me access my room, but were unwilling to lend me a key to continue to access the stairs. So I had no way of coming and going until the elevator was eventually fixed. Which severally impacted my trip.