Hotel deLuxe

Class. Pure class. And they had a peloton.

The facilities were clean The air conditioner was a bit underpowered.

Bathroom was pretty dirty, bottom of toilet was covered in yellow grossness (I noticed while blow drying my hair) and hair in shower/on towels. We thought it would be more of a charming type of age to it, but it just seemed outdated. Staff were nice and helpful.

Very good

This is a nice old property in the Pearl district of Portland only a few blocks from the soccer field and lots of restaurants and bars. There's an on-site restaurant and an exceptional bar with lots of atmosphere. Our room and bathroom were very small. The room was quite crowded and we could barely get our luggage in the door. It was pretty much all bed.

Our favorite hotel in Portland. When my wife and I need to get away from the children and out of Seattle we drop them at Grandma’s and check in to the Hotel Deluxe. Well kept rooms, friendly staff, classic ambiance, a lovely lounge/bar and ideally located for walkability. We had a great time again and we will be back.

The pullout couch in the suite room was pretty gross. Lots of stains and hair.

Really lovely historic hotel that does seem to match the photos and is well maintained! The bathrooms are quite small though with no counter space and the shower is so small and dark that shaving legs is a challenge. My friend used the suite as her getting ready room for her wedding while I stayed in the smaller standard room. She said her suite was awesome but the bathroom had poor lighting for doing makeup. I thought our standard room was quiet, loved breakfast daily at Gracie's near the lobby, and would definitely stay here again. It is an easy walk to tons of local restaurants and ships.

Parking was expensive and a long walk to get back and forth.

Cannot recommend this hotel enough it was extremely clean which I very much appreciate the cleaning crew does a very great job! The ambience and aesthetic in this hotel is unmatched. The bed is very comfortable in the staff is very friendly. Also make sure to stop by Gracie’s in the morning the avocado toast is so good.

Driftwood was fun!

Exceptional

Very nice and intimate!!

What an excellent experience staying at this hotel. Immediately you walk in and you are greeted with this wonderful scent in a beautiful front entrance and lobby. The front desk staff was extremely nice, informative and was great. I very much appreciate that. The hotel is very clean and I stayed here in two different rooms in both of the rooms were very clean which is very important to me. The hotel is also very quiet which I appreciate. The bed is super comfortable. Definitely stay here. I have no complaints.

They assigned me to a suite instead of a 2 queen bed room, but that worked out okay in the end. However, the couch was covered with a stretchy couch cover because the underlying leather cover had worn away. I would think they could afford re-upholstering a couch or just buying a new one?

There was black mould in the bathroom on the ceiling, the furniture was dilapidated, the bed wasn’t comfortable, and the water was lukewarm, even when turned all the way to hot. The front desk staff was nice. The hotel looked like it was charming at one point but hasn’t been kept up at all

Exceptional

Very good

Lovely place lovely staff. Restaurant has odd hours. Be sure to check with front desk if you plan to have breakfast

Atmosphere was perfect with the theme of hotel. The pics the colors everything. We had a fantastic time. Didn’t have time to hit happy hour but breakfast in the morning was amazing and hit the spot. Can’t want to stay there again.

Staff was helpful and friendly. Bar was cute The bathrooms are very, very small. Wish the bathrooms were larger

Loved the atmosphere and staff. Rooms were comfortable and the bar was wonderful.

Claudia, the receptionist was especially helpful. The rooms are small but basically have everything you need. Could have used more hangers. Not much shelf space in bathroom to put your cosmetics/ toothbrush on. Keys demagnetize often.

Everything was perfect

Claudia, the receptionist was especially helpful. The rooms are small but basically have everything you need. Could have used more hangers. Not much shelf space in bathroom to put your cosmetics/ toothbrush on. Keys demagnetize often.

Everything was perfect

Cheers from Philadelphia. Dr Jolly

Clean room. Helpful staff. Quick check in and out.

The place is well-located near the top areas to visit in the city. The room is clean, tidy, and equipped with everything you might need during your stay. Our only concern is that there is no ventilation in the bathroom.

Very pretty decor The pull out couch was ripped so unused. No safety screwy or lock on bathroom window A big dirty around the couch. Found lots of crumbs and an old sock Locked gate from parking garage to exit hassle when walking with luggage and a toddler

Art deco building and old Hollywood theme. Nice lounge

They provided slippers, the restaurant and close to the train Expensive parking, and takes forever to access the hotel for arrival after hours (after 10 pm)

Classic movie photos felt like being in a cute museum

Expensive parking, and takes forever to access the hotel for arrival after hours (after 10 pm)

Classic movie photos felt like being in a cute museum

Art deco building and old Hollywood theme. Nice lounge

Passable

Gracie’s was very good!

It was classy, and nice but when I went to shower there was no hot water😢 so that brought the rating down... and the 2 clowns at the front desk thought they were comedians..! Trav, over and out a here...😩

Great bar and great decor. I love Hotel deLuxe!

Consistently fabulous.

Great bar for all you mixologists! Hip, non-corporate place to stay

Great variety of options and delicious food. The bar was also outstanding. Would definitely recommend

Ideal location if attending a game at Providence Park

Clean room and essentials staff was friendly

Room was tiny with no outlets for charging anywhere near the bed. Room was not attended (they clean every third day) so glasses were not replaced or garbage emptied. Keys kept not working meaning I had to go to lobby to have the keys reprogrammed pretty much every time I returned. Rooms a bit tired (hole in the door where a security chain once was). Linens clean but furniture kind of falling apart.

The room was a little damp feeling and the window wasn’t a real window. Also the water in the shower did not drain well and I would be standing in shower water after a few min. But staff was nice, bed was comfortable, and the bath products they use were nice

It does have funky charm, art deco style, period movie star photo art. So if you have no needs, don’t care about them not coming into to refresh your coffee station even though you put the “lights, camera, action” tag on your door, and don’t mind a $900 bill for the room, which included daily garage parking and 4 breakfasts for 1, then you’ll be happy staying there. They did leave small apples out at a tea/coffee station in the lobby. So that’s something you get. One or two staff members were nice and tried to be helpful but were outnumbered by those who thought no help was the perfect norm. To be accurate when we arrived and our room was very cold, we got a portable heater and we did get new towels (and a sheet change) after 2 nights because we called front desk. Forgot to mentioned large noisy blower outside one window (which never stopped despite staff claim to contrary) and industrial view out other.

The staff was great, but there was no coffee in my room ( decaf only) and no cups at the coffee bar in the lobby. Hotel seemed rundown and a bit sad. Surrounding area as well.

To start, I was surprised to be charged an additional $45 for parking without clear communication ahead of time. As a guest, I expect transparency—especially when extra fees are involved. When I entered my room, although the space itself looked decent at first glance, the cleanliness was not acceptable. The carpet had visible stains, which immediately made the room feel poorly maintained and unhygienic. The next morning, I asked about breakfast and was informed that it was not included with the room. While I understand that not all hotels offer complimentary breakfast, this was not clearly explained during booking. Additionally, the front desk staff member I interacted with that morning lacked professionalism and did not provide a welcoming or helpful experience. Another major concern was the parking situation. Accessing the parking lot after 10 PM was confusing and inconvenient. The entry and exit process is not clearly marked, making it unnecessarily difficult for guests to navigate—especially at night. Overall, this stay was disappointing due to poor communication, lack of cleanliness, and unprofessional customer service. Management should take these concerns seriously and focus on better staff training, clearer policies, and improved maintenance. I would not recommend staying here unless significant improvements are made. Guests deserve a clean, transparent, an

I liked everything about this place. Staff was very courteous and good at their jobs. From the front desk, to housekeeping, to the suits. Chill atmosphere, and room was very nice and clean. I would highly recommend staying here if your heading to Portland. Will definitely stay here again in the near future. Thank you Hotel De Luxe

Our stay was for two nights. Room was clean. Hotel was fairly clean. Staff responded to request for extra towels the next night. However, the shower didn't work properly, and it was basically unusable. We let the staff know after our first night. They sent someone up to repair it, but it wasn't fixed correctly. Based on that experience alone we would not recommend or return to this hotel. There was no manager on site to handle our complaint. Upon checkout, the front desk staff handed me a handwritten email address of a 'manager' who is in Texas. No business card or general information about corporate was provided even though I asked. The front desk staff seemed clueless to how to respond to this. I emailed the itinerant manager, and have not received a response. This is quite unfortunate. Based on this experience, I would not return or recommend this hotel.

The staff was amazing. Everyone was friendly, helpful and went out of their way to make us feel welcome and at home. The hotel was clean and inviting. The location was great and parking was great. I highly recommend Hotel DeLuxe. They hosted our bridal tea party in their screening room. It was lovely and again the staff was remarkable. The food and atmosphere was great. What a perfect weekend stay with family and friends.

The whole experience was wonderful. The driftwood room is exquisite, however the bartender Myla was unbelievably rude.

Always a lovely stay. Clean room and helpful staff

.

Staff was super helpful and pleasant. Very quiet despite proximity to Quarter as courtyard is actually formed by building surrounding it (mostly the inn itself). Again, great location, great staff. Low key, quiet, but super close to all of the Quarter’s fun!

The location of the hotel was very convenient to boutiques and restuarant. The rooms needs renovation especially the bathtub

Always good here. The staff at the bar was med helpful than previous visits, but overall still 5 stars.

Check in was so easy. It’s giving an old vintage Hollywood vibe. The rooms are smaller but perfect and so cute. I just loved the whole feel!

Good

With expedia gold i do have extended check out which was offered to me when checking in. So obviously from being out of town and our flight not being until 5pm, i said yes. Day comes to check out and at 12 the cleaning lady told me “i wasn’t aware you had extended check out” so i confirmed with the manager at the front and claimed it wasn’t on my reservation…. He ended up giving it to me after explaining the situation. But at 1pm i get a call from him rushing me out of my room saying “it’s past your check out time” I didn’t even want to argue anymore, I just left.

Was traveling with older parents, and the staff was helpful in every way. Loved the bar downstairs for a drink before dinner, and breakfast was fantastic in the morning. Will be back!

The room was alright, didnt have that much of ammenities for a 4 stars hotel plus it does not have a parking unless you pay 40 USD per night

No hot water. Holes in the wall inside room. Bed headboard was coming apart. Hotel hallway had an awful smell. Not all the lights in the room worked. Overall the room was very run down and old.

Lean spacious room with comfy bed. Lots of plugs for phones etc, lovely decor.

Great restaurants on site. Friendly and helpful staff. Would stay here again

Good👍

Excellent location, Amazing…great amenities. Walkable, safe. Highly recommend. A++

We absolutely loved our 4 night stay here in a king size room looking east towards downtown Portland. Great property in a great location. Very comfortable bed, tiny but comfortable room with a very good shower and a small refrigerator, plus plenty of drawer and closet space. The staff was excellent and friendly, the hotel restaurant and bar are classic and the location in downtown Portland is perfect for walking or driving. Their parking garage across the street was easy to access too and reasonably priced. We definitely plan to stay here again!

We had a problem with the sink in the washroom. The staff was on it . David the gm was great . Sorted us out :)

No air conditioning. The hotel heaters were on even in the lobby even though it was in the high 70s F outside in portland. The room was hot the entire stay. Some things were broken or a bit dirty in the hotel room. The hotel room door would not open after trying it way too many times, we had to ask someone from the front desk to open it. He ended up having to push his weight into the door to get it to open. We then also had to do this every time we wanted to go into the room. Parking is close. Staff was really nice. The beds are nice. The bathroom was nice. There was a very large industrial massive pipe on the side or the hotel (not sure what the purpose is) its loud and right outside the hotel window so we had to listen to that during our stay. Hotel has a funny older building type of smell.

Front desk was very nice.

We checked in around midnight

Great staff! Cool hotel

Loved the décor and theme.

room was great and location is excellent

Staff should have access to stock the bathroom when needed We didn’t have breakfast or brunch at Gracie’s because it was a bit pricey and the area has many good breakfast option that are in walking distance or a few train stops away. The train station is literally 2 short blocks away. We did have cocktails and happy hour and dinner are more than a couple of nights at the Driftwood lounge on site. It’s super dark and you need to order your salad dressing on the side but the drinks are good.

Hotel, though historic, needs some updating.

Nice hotel

Clean, quaint and very friendly staff. Love this boutique hotel!

Fun bar ambience. Fun date weekend. Walkable to many places. Very clean. Was nice to be able to leave car in garage beyond check out time

Wish there was a mini fridge and a microwave in the rooms.Even cheap motels provide them. $7 for a bottle of water?

The staff was friendly and accommodating, the beds were comfortable area felt fairly safe. Parking garage was closed after hours and monitored 24/7 overall pleasant stay would definitely stay again!

Swank vintage vibe, cool fixtures and touches in the lobby and room (I’m assuming they’re original).

Comfortable bed,good water pressure clean bathroom near OHSU and other important places

Clean room and very nice hotel overall. Staff seemed nice but didn’t need to interact with them much. All that said, the shower was ice cold no matter what I tried. Kinda messed up my morning so they lose a star.

I really wanted to love Hotel Deluxe in Portland. The building itself has that classic old Hollywood charm. Walking into the lobby felt like the kind of place where Bogie and Bacall might have stayed in the 1940s. The lobby, elevators, bar, and even the hallways are grand and elegant and gave a wonderful first impression. Unfortunately, the room itself felt a bit subpar and dated compared to the rest of the hotel. It was very large, which was nice, and the bed was comfortable, but there were some noticeable issues. The headboard had tears, the picture above the bed was slightly off center, and one of the dresser drawers would not stay closed and kept sliding open. The oversized curtains also would not fully close because they were blocked by the dresser. Heating was also a challenge. There was a small mini split that barely warmed the room unless you were sitting under it on the couch. We asked for extra blankets, which were brought up promptly, but they were stiff and heavily starched. They reminded me of the blankets you see handed out to recruits in old army movies, not ones in a botique hotel.The bathroom was clean, but the water temperature was difficult to manage. It started scalding hot, then turned freezing cold with no middle ground, and once the hot water disappeared it never came back. There was also a noticeable draft in the bathroom. The staff were pleasant and the common areas are truly which made me wish the rooms matched the charm of the rest of the hotel.

The hidden fees are the killer. $40 for parking in their garage. The resort fees and just the fact that they aren’t disclosed ahead of time. It’s an old building with great rooms. The staff was great.

The hotel was lovely and perfectly situated. Our room was very clean and comfortable and quiet. I will definitely stay here again.

incredible brunch, gorgeous lobby. Driftwood room is a storied bar with tons of atmosphere. Downtown locale was perfect for our two nights in Portland.

Great rooms! Great staff!

Comfortable bed, friendly staff, clean. Tiny bathroom but it was fine for one night.

What a gem! Beautiful old building with awesome decor in a great location. The bar has not changed much since the 50’s and you can imagine all the great conversations that have been had there over the decades.

Thank you for making our stay pleasant everyone was great.

However, the hotel feels a bit dated and could use some updates. Staff were not particularly friendly or attentive, and the front desk was often empty when assistance was needed. The bedding could also be improved for comfort.

Comfy beds, close to everything. Parking secure. Would stay again.

The outside of the property is absolutely COVERED in feces. It ruined my stay amp

Very cool hotel with Hollywood theme! Quiet and safe neighborhood and easy parking access.

Dust collected on bed’s headboard, hair in the bathroom that wasn’t mine, and mystery stains on the curtains… I elected to not explore the other facilities contained based on my experience in the room. Staff’s kindness and customer service was the silver lining.

It is a good location and has all it needs to with a good size room. Will say I found hair and didn’t have bath towers. I also keep having to get room key shocked. It was as ok stay.

The lobby should have coffee all day. I tried to have a cup of coffee at 9:45 am and it was iced cold. So amenities were poor in my opinion.

Only received decaf coffee in room, took over 30 min to get it delivered. No hot water for a shower- ended up with none. Room cute, breakfast was nice but won’t stay again.

It was freezing in the rooms but they provided space heaters

Amenities not as listed. $40/day parking. Water bottle in room is $7 (LOL). Walls/roof was cracking. Toilet was basically a public washroom style.

Staff

In our room, the smoke detector had a consistent flashing night. At different stages of sleep this could be disruptive. The staff was friendly and helpful.

Nice hotel and cool staff. Really clean! Much smaller than it appears in the photos. The bar is pretty smal, but beautiful! We revived the best Long Island we've ever tasted. We ended up having to Uber into town because the Customer Service for the girl informed us that it's $40 for parking. Also, the steak that comes with the Steak Frites is really small, but it was still delicious.

A very welcoming staff and one of the cleanest hotels I have been to in a while.

Beautiful decor and friendly staff. My wife and I had a great getaway without the kids. Our room was clean and as advertised. We loved the lounge and just walking into the lobby feels like you are where you want to be. Great hotel.

An amazing hotel and experience! Such a fantastic staff and amenities!

Great check-in and clean room

We love the hotel, and have stayed a number of times. The bathroom could stand to be updated. Would also be nice to have a Keurig style coffee maker in the room.

Great atmosphere and the rooms were nice! Ken was fantastic

Everything is good except the hot tub is not hot enough

The staff was very kind and attentive. The room was clean and bed was very comfortable. Shower was nice, water pressure was not very strong but for an older hotel that makes sense. Overall a great stay and I would stay here again!

The room was great and the location awesome.

Amazing staff and excellent rooms and design

Plus, used coffee bag in coffee pot, and someone let themselves into my room (before check out) without knocking, thus disturbing my business Zoom meeting.

Clean room. Great staff. Very comfortable!

Great staff!

We visited Hotel Deluxe as part of a celebratory trip for a milestone birthday. We told the hotel this in advance. They messaged three times to see if I wanted to purchase chocolate dipped for $35!!! We booked a suite, I thought it would have a separate room, it didn’t. Perhaps my fault for thinking it would be a typical suite- it was just a bigger room. They surprised us with a note to say happy birthday and provided 2 bottles of cheap water. Nothing else. We booked the hotel because it was a VIP Expedia property- as a Platinum member- I received a discount on parking- that was it. No upgrade, nothing. We had one robe in our room. Surprising as there were two of us. It was dirty and had long black hairs on it- I suspect it may have been left behind by another guest. The bed was very soft. The room had a funny smell. The hotel lobby was lovely. I wanted to visit the bar, but it didn’t open until 4pm. All in all, it was ok- nothing special. It’s a 3 star hotel, not good enough for a 4th star.

Location is very good! Staff is super nice .. bed was one of the comfiest ever. Rooms are old but has been updated a bit :) good for the price!

Two stars only because the staff was very friendly & helpful. However, I stayed in the King Premier Suite and was extremely disappointed. The old saggy throw pillows and scuffed up furniture looked like it came from a frat house. There was some sort of ventilation pipe outside the windows that was disturbingly loud. I expect more from a boutique hotel downtown. I will not stay here again.

Not great at all. They charged

Yes, bed pillows were too hard

Wonderful staff and amazing bar

Our room had a coffee cart but no kurig, mugs, or coffe/tea. I mentioned it to the front desk, it they did not fix the issue.

Very friendly staff, room decorated nicely

Something was found in my room that you don’t think you should ever have to find a room. I found out when I got to my room back to my room. It was probably on 7 AM. I would have said something normally immediately as soon as I found it however I was up most of the night and I was super tired emergency department all I wanted to do was get into bed and rest. I thought I would have until 2 PM to check out because the gentleman at the front desk said it was 2 PM would be the latest check out without a fee but the front desk told me it was 1 PM so there are some inconsistencies and I feel like the staff need better communication and more training per se. The heater in my room did not work. I was cold and shivering the whole time. $4 per night for the parking garage. Breakfast is not included with all reservations so beware when booking. and the hotel does have like a vintage feel “upper class” when you walk in. good morning staff was very very helpful. The night staff not so much. English is very poor probably Russian or something and just kept saying that he was new there and didn’t really know much which is totally excuse. Water unacceptable.. other than that I’m sure this hotel is nice if you get a room with a working heater and AC and what not and yeah, I’m sure it’s great

Elegant old hotel with all the old Hollywood charm. Very friendly staff

I got a smoke free room and the room smells really bad.

Room was clean, furniture and headboard were worn and the material was flaking off. Bottled water was in the room, but cost $7. Kind of tacky to charge for bottled water in my opinion. Parking was also $40 for one night. Overall the stay was pleasant, hotel was quiet and clean. The entrance and lobby are beautiful. I would stay again. Just wouldn’t opt for paid parking again and would bring a case of water.

The bathroom was slightly dirty with trash on the floor and a hair in the shower but everything else was fine.

Clean rooms, staff was very friendly.

Stylish decor and setting. Friendly and helpful staff.

No breakfast

great service

Our room was freezing, the windows painted over and the bathroom had a broken window. We were told we had been upgraded. There was no maid service, but never advised of such, Gracie’s was closed through our entire visit, but we were charged a “resort fee,” when complimentary water wasn’t even offered. The hotel either needs to be purchased by a larger org (sadly) or eliminate the fees and be transparent about the state and services (lack) being offered.

Vibe. Decor.location

omg! GORGEOUS!! loved thw place. Very elegant and cozy. People are very nice

Excellent staff - friendly, helpful

The location is great, the decor is really cool too and staff was very helpful and nice.

Wonderful place

Love this elegant vintage hotel! Cozy bar and nice restaurant. we booked a suite to get a larger room.

Clean

The window in the bathroom was partially jammed upon arrival and with only single pane glass in the whole room, it was very cold. The rooms were smaller than advertised as well. No valet parking, no valet to help with bags, and an unsecured parking garage does not give the impression of what is advertised as a 4-star hotel.

Super cute & clean the only complaint I had was the heat didn’t get warm enough so I was chilly. 10/10 would stay again.

Great check in !!

Other general information on the hotel, the front desk staff is friendly and helpful. The quality of the rooms are poor in general. Worn down finishes and plumbing fixtures. Aditional reason for a low review is the response from the manager. I made our concern known before check out and they said to call back when a manager is available as they would be able to help. Upon calling and hoping to resolve with them direct instead of leaving this review, the manager had no interest in resolving or understanding, offered no solutions or suggestions to help with the scenario, and then just hung up on me mid sentence. It's very strange to have that be the outcome to a repeat customer trying to find a solution through a polite and earnest conversation... The response from the hotel to this review may claim some excuse to cover their mistake. Believe who you will, just trying to warn others before they run into the same trap.

So small. Dirty not as expected

I really wanted to give this place a chance but should have just stayed at another nearby hotel. Staff were friendly and the location and parking are all great. However, the hotel is extremely outdated and not properly maintained. The showers do not drain and within a few minutes the tub is filled to your mid calf and it’s such a gross experience. I told the hotel staff and they shrugged their shoulders like it was not a big deal and that’s it’s to be expected for an old hotel. The room itself had a worn out look or was soiled such as peeling wallpaper, dirt on the floor, messed up upholstery and doors that’s don't close properly. The lobby gives you an illusion of a nice hotel but after experiencing two room swaps on different levels, this was not the case for us. Again, this is all my own personal experience and I truly dislike leaving bad reviews but it was just such a bad experience. We received a parking discount and waived resort fee, but still do not feel like this was enough for the bad experience but it was it is.

There were extra unexpected fees, and the hotel was hard to communicate with.

Staff let us check inn early and where very helpful.

Nice room and quite.

room was lovely peaceful quiet, hotel was sparkly and atmospheric - would stay again.

If the property is beautiful! You feel like you’re in a facu 1920s hotel. The service of both restaurants is impeccable. The dinner restaurant is beautiful has a great bar and the food is excellent.. We definitely stay here again.

Very welcoming

Awesome staff. Great facility!

Book this hotel only if you want vintage feeling and not modern atmosphere. Our room is big and has nice corner view for sunset and rainbow but much improvement needed for furniture and bathroom. Staffs are very friendly and helpful, that’s one thing that makes the stay worthwhile. Gracie’s staffs are professional, too, but the food did not meet our expectations. This hotel is walking distances to multiple shops and restaurants as well.

It was ok.

Quiet.

We ate breakfast at Gracie’s and it didn’t disappoint. Perfect size portions of hard to pick which one breakfast yummies.

A little to formal and stuffy for Portland. Not rude but not really friendly either. Fitness center was clean but very small. There is an extra fee for “amenities “ including WiFi and morning coffee. Not sure what else

X

It is old hotel where many things need to be replaced, fixed or upgraded.

Great costumer service. Good rooms and the vibe was so lit 🔥

Our room had a noise right outside with a continuous hum. Could not open window but the thermostat worked really well. No soap in bathroom had to use shower soap. Did not take a shower as when I turned on the water it came out brown reddish

Didnt use either gym or eifi It was a clean room

We love their huge old fashioned hotel rooms!

I wish they had a restaurant that stayed open all day. I do not want to walk to another restaurant to eat.

I have never received a stay statement for payment to the 2 rooms i payed for with credit card. They

Art work and Staff

Second stay here. Nice staff. Clean. Easy. Good location.

Property was very clean. Some staff was quite rude.

The room was outdated and worn ..the manager said it was due to the age of the building but it was clearly due to negligence on the hotel upkeep. The carpets also were filthy and stained The staff was awesome and very friendly and it had a nice reception area My friends had to switch rooms due to no hot water …I would not stay here again due to the negligence of upkeeping the rooms and the dirty conditions of the rooms

We loved it soo much so beautiful

Rooms are dated but the shower head makes up for it and the price is right!

My stay was great, I loved that they have a small bar and a restaurant. It gives old Marilyn Monroe vibes very cute, very suite life of Zack & Cody lol. Staff was great only downside is the parking. The parking garage is not attached to the hotel it’s across and you have to pay daily.

One of my favorite hotels in downtown Portland! Has historic charm!

Great

These conditions had nothing to do with the staff it needs to be updated terribly, The bed was disgusting. The first night I slept there there was A pad under my sheet and when I pulled it off the next day there was a huge spot all over the bed . I did respond to management but they said it was due to the age of the hotel …,,,not!

I had high expectations for this hotel. I was sort of upset when I got to check in, I was being over charged about $200. Luckily the receptionist fixed the price to what I was quoted online but have yet to see the refund, still waiting for it. I’ll give it a few more days. The bathroom stopped working for a few hours? It wouldn’t flush no matter how long the handle was held down for. Not sure why. There was also a bright yellow colored water coming out the faucet, still don’t know why. The walls are extremely thin… you can hear everything form the neighbors room. Yes, everything. Parking is a bit pricey but the area it’s in, I guess it makes sense. Walkable distance from various places.

It was great!

Water was shut off when we arrived and was dark brown in the tub the next day. Shower wouldn't work and water was only lukewarm. Bed was comfy

Dreamy and nostalgic for days gone

Wonderful! Wonderful! Wonderful! As always, we love our stays here. De-LUXe!!!

The staff was very friendly, beautiful hotel and delicious food.

We love it there!

We love the location of Hotel deLuxe. We can walk to restaurants and more specifically to Providence Park. The decor and the quaint rooms are so cute. The staff is excellent and we appreciate the break we get on parking with Expedia.

Place is super old. Felt like I’m in the titanic. You get hit with hidden fees and parking is not free.

Great hotel in a great location of downtown Portland. Walkable and easy to access the MAX light rail. Staff were welcoming and helpful. The room was super clean and charming. Will definitely stay here again!

This is a gem. Excellent room. We felt we were in the movie, Casa Blanca.."

Nice vintage style 70;s type boutique hotel. There is no breakfast provided though coffee was good in the morning. Very hard for uber or someone to pick you up with not much parking on the curb.

My husband and I stayed for a night to see a show. It was our anniversary. When we arrived the room had a bottle of champagne and a couple cookies. Super nice touch. The hotel has an awesome vibe. The bed was firm for me but room was clean. We would definitely stay here again.

Location, amenities, and parking were great!

Loved the old Hollywood decor - fun and very elegant!!!

The property is run and charged $64 parking for guest.

The staff was incredible. The hotel is very dog friendly (but you won't even notice if you don't have a dog with you)

Very pretty hotel with very kind and attentive staff. Free coffee and tea in lobby 24/7. Older building so hard to maintain AC on very hot days but overall still fine. Also key card reader kept not working. Beds comfortable. Shower small but excellent water pressure. Parking garage next door was easy to come and go from.

Great location and the hotel has so much charm. I would definitely stay here again.

Very elegant.

Very cool hotel! Rooms are clean and spacious. Bar is quaint and friendly. Staff was very helpful and friendly

Lovely boutique hotel. Clean with nice, helpful staff. Only downside is the stairs leading to the lobby with no obvious other way to get your bags up or down without carrying them. I would suggest at least putting in a luggage ramp.

Great

Great experience

The hotel is older and has been renovated in the early 2000s. Given that the deco renovation was well done, the age shows and the work is ongoing, as it must be, but the hotel was clean, well appointed, and the beds awesome. However... it was the staff that made it amazing.

Bldg was historical. Old Hollywood theme wasp great. Staff very helpful. Food in bar area a little spendy but good. Very friendly staff

Cute room, great hotel bar/restaurant, decent wifi, fantastic complimentary toiletries in the rooms.

Old charming hotel, however I booked this to have two adjacent suites together, and they were on separate floors. One of the elevators was down the entire time causing several minutes of delays. The hotel is a bit run down, and the "sofa bed" used for our nephew was peeling and cracking, he was coughing through the night. Alot of money spent for the quality. Also we were charged extra fees ontop of what hotels.com had mentioned, and double for parking one car one night. They had trouble combining the two rooms onto one reservation, and several charges pending on card made me uneasy.

The sweetest woman was behind the desk-wish I had her name. The room was large and attractive. The bathroom was huge! Enjoyed staying here!

Great location to downtown and freeways. Parking. Very good restaurant and bar on site. Staff was great.

Totally it was a perfect stay.

Amazing with lovely old Hollywood theme.

Best stay in Portland

Charming older well renovated hotel, well run by professional and friendly staff. Clean and very quiet. Providing morning coffee in the lobby was a nice touch. This was great value and I will definitely come back again. Appreciate the convenient location, and the convenient secure parking which was only half a block away

Lack of sufficient cable channels.

The ambience of this property is nice - there were some things that need attention - loud mini-split in room and no fan/ventilation in bathroom but staff was good and general decor and ambience was nice

Great place amazing staff

Very dirty room. Moldy smell. Overcharged at checkout

My husband and I stayed here a couple years ago and chose to stay here again because we had a great experience. This time around the room was nice but it was noisy. I'm not sure if it was because we where next to the gym or above the kitchen, but we could hear random loud thud noises late at night and early in the morning. Overall, the bed was comfortable, the room was clean, and the classic film theme is fun. With that said, I'm sure we'll be back, but we might spring for a bigger room.

Friendly staff and restaurant was cozy. Hotel has been updated although a bit still on the older side. Bed was very comfy

Could have more entertainment and dining

The hotel is in a histroic building so not really updated. Got the queen suite that sleeps 4, travled with 3, kinda cramped. The photos make it look a lot prettier than it really is. The lobby is beautiful. Parking sucks. They have a Gracies parking lot, RIGHT IN FRONT OF THE HOTEL ENTRANCE, they dont allow the hotel guests to park in so they ask for you to park in the garage a little further down. The elevator does not work in that parking garage. The Gracies ONLY parking lot WAS ALWAYS EMPTY. 40 a night for the garage parking. They do not validate. If you can find a different hotel with perks, do it. I wouldnt stay there again for the price.

As an Expedia gold member no upgrades we offered. Staff is fabulous, and the location is pretty good. Just a few blocks up you’ll find the city center with so many coffee shops, places to eat, and shops, plus public transportation is close by as well. Hotel lobby is beautiful, with coffee, tea, and water available all day. We paid for a room upgrade, and the room itself was very nice, but you can tell some of the furniture needs updating. Overall it was clean, safe, and quiet. We’d probably keep this hotel as an option on our next visit to Portland.

Nice and easy

Did not care for the $40 per day parking fee. Wish restaurant was open during the week.

Loved this hotel! Would have been an easy 5stars without a few little quirks. Our coffee cups were dirty and the coffee machine didn’t work, as well as the headboard being dusty. Just minor things. But there was good coffee in lobby, and staff were lovely. Would stay here again easy.

It was a lovely classic building conveniently located within walking distance of downtown Portland.

The hotel itself is very nice and clean. Our room had everything we needed. Safe, mini-fridge, hair dryer. The hotel texted me the day before our arrival asking if we needed anything. My daughter was sleeping on the sofa bed and I asked for a few extra pillows. They made up the sofa bed for her before our arrival. We had a late departing flight and they stored our luggage while we explored the city after check-out time. They had water and coffee in the lobby. I loved the overall look and style of the hotel.

Excellent customer service. The employees went above and beyond to make our stay wonderful!

The plumbing was horrible with clogged drainage and lamps not sequ

The staff and manager were absolutely amazing! It was such a pleasure staying at this property. Can’t wait to go back.

Beautiful lobby. Cool bar area. Convenient location helpful staff. Room was nice but smaller (it’s an older hotel so not unexpected). Not much space for toiletries in the bathroom. Overall stay was great.

Quiet and clean

Friendly staff and good location.

We enjoyed our stay at the Hotel Deluxe. The staff was welcoming and helpful from beginning to end. Enjoyed the lobby with its 1940’s movie glamour vibe which continued to the room. Both the bar and breakfast at Gracie’s were enjoyable.

It was just truly relaxing

Great location if you need to go to providence stadium. Pics on site are pretty accurate. It’s an old hotel but not overly priced. Would stay again.

Cool reception vibe, room sub-par hot, noisy, pet-stained "suite", parking one block away without working elevator. Close to Providence Park for soccer games & concerts.

This hotel is swanky and impressive. The hospitality was too notch from check in to checkout. The general manager was working the front door ready to help guest with anything they needed. Gave us a great lunch recommendation, help with parking and was always there to open the door for us. The bar was amazing. Try the ol’ fashion, it was one of the best I have ever had. I would definitely stay here again.

Excellent hotel and service! Thank you to the young man that greeted us on the street

Old room, old cheap not matching furniture

The location was convenient. The embiance was cool, very nostalgic. But the service was poor, our room was not cleaned for two days and when we requested it they only changed towels and garbage. Then tried to say we lied about requesting it to be cleaned. Won’t be staying there again.

Comfortable, clean,friendly staff

Nice cute little place to stay for a couple in a short getaway. Conveniently located in Downtown Portland.

Nice location equal distance to 21st , Downtown, and pearl. Affordable off street parking validated across street.

Place is not as well taken care of as the last time we were there.

Very nice, minus the old building smell.

Nice staff & great location.

Classic old place in a great location with a great bar. Comfortable room. We upgraded to a suite. I think that the hotel need to do away with the $30-$35 junk fee called resort fee. It’s not a resort. It’s an old vintage hotel.

Our favorite place to stay in Portland!

Thank you for a pleasant stay!

Amazing!

Ambiance was cool.

The hotel staff were super welcoming, the waitress at Gracie’s was so sweet (and the food was so good!) Love the classic vibe to the hotel. Close to everything we wanted to see.

Add on facility fee not disclosed. High priced poor parking.

It was a nightmare the room, I arrived at the hotel with my wife only to find out that what was on the website is totally different from reality there. I couldn't stay my wife and I immediately asked for a refund and we left asap. Embarrassing I will never recommend it to anyone. No way. I was there 06/01/2025. Still waiting for my refund

The staff was very friendly and nice. The room was advertised as a king suite, sleeping for 4. The pullout couch had a cover over it to mask that fact that the vinyl was deteriorating and although I specified 4 guests they hadn’t prepared the room with pillows, blankets, sheets, cups or towels adequately. We had to call to the front desk a few times to make these amends and they were happy to help. A very minor problem.

I liked the location and parking option. The lobby and driftwood bar have great vibes, loved the free coffee. Noticed some slight things in our room such as chipped paint and stained curtains that showed some age, but didn't bother us.

It was amazing

Definitely a charming and historic property. Sort of a lights camera action theme. Excellent bar. Property was featured on the show Grimm and in the movie Wild.

Our car got vandalized the morning of memorial day, at the hotel parking garage. There were 3 other cars that were also vandalized and a couple was also attacked physically. We lost a lot of our personal belongings. The neighborhood was shady and security was severely lapsed. The rooms are old, worn out and very tiny.

This was a lovely place to stay! It’s in a great location with a wonderful staff. We’ll definitely be back.

Customer service!

Beautiful rooms and location close to different activities!

Hotel deLuxe combines wonderful architecture, decorating, and customer service. It's both low key and elegant, a great place to stay! The room was clean and pretty, the bed was comfortable, and the old fashioned soaking bathtub was amazing. The staff accommodated my request for fragrance-free bedding and that made for a healthy as well as a relaxing stay. Will definitely return!

When looking at where to stay overnight at Portland this hotel caught my eye because of its Hollywood glamour design. It feels elegant without being too expensive. Loved seeing all the pictures of stars and the intimate decor. Very clean rooms though a tad small but with all the necessary space. It also has a fabulous bar but we didn’t get to try it. We were there on a Tuesday so we also didn’t try the restaurant which only opens on weekends but brunch menu looked spectacular!