Red Roof Inn Savannah North I-95 – Port Wentworth

The nice clean non smelly room N/a

Actually, NOTHING! The owner. He was rude and very unprofessional. I went to the desk after check in and requested a box of facial tissue. He refused, saying “Red Roof doesn’t require them.” He gave me the third degree when checking in when he asked if we had any pets. I told him yes, we had our dog traveling with us. Then he told us we should have disclosed that when making the reservation. He probably would have given us a lesser quality room, as if there was one. Our dog is probably cleaner than most of the people staying at this hovel. We will never stay here again, even though we travel back and forth to Florida frequently. The towels are the size of a postage stamp and poor quality. There were several repairs to the aging room, door hardware, bathroom vanity, etc. the place was a dump. Sorry, but it is true.

Actually, NOTHING! The owner. He was rude and very unprofessional. I went to the desk after check in and requested a box of facial tissue. He refused, saying “Red Roof doesn’t require them.” He gave me the third degree when checking in when he asked if we had any pets. I told him yes, we had our dog traveling with us. Then he told us we should have disclosed that when making the reservation. He probably would have given us a lesser quality room, as if there was one. Our dog is probably cleaner than most of the people staying at this hovel. We will never stay here again, even though we travel back and forth to Florida frequently. The towels are the size of a postage stamp and poor quality. There were several repairs to the aging room, door hardware, bathroom vanity, etc. the place was a dump. Sorry, but it is true.

I don’t recall now. It was sufficient for the night. I believe the soap dispenser was empty and my husband had to call it in. And they refilled it.

I don’t recall now. It was sufficient for the night. I believe the soap dispenser was empty and my husband had to call it in. And they refilled it.

The bathroom smelled like urine and the parking lot was full of trash.

Pleasant

Exceptional

I would go back to...

I would go back to this facility

Good

It was good clean rooms good staff and great ac

Our room was clean and updated. The air conditioning/heater never stopped running but that turned out to be a good thing considering the traffic from the gas station next door for trucks. I would stay here again for a night for a place to sleep.

Solid quick stay.

Parking and AC good

Very bad things i am not recommended

Good

Loved my stay with them. Owner was personable and kind

Loved my stay with them. Owner was personable and kind

Exceptional

Exceptional

The question was how my check in was. No problems or surprises. The room was clean and the bed was comfortable. Heating provided a thermostatic controlled comfortable stay. The room lacked facial tissues

The question was how my check in was. No problems or surprises. The room was clean and the bed was comfortable. Heating provided a thermostatic controlled comfortable stay. The room lacked facial tissues

The person at the front desk was very friendly. But it was odd that he kept asking if he had pets with us. We had no pets with us. It was just myself and my teenage son. I also found it odd that he did not want to register my car License plate number to the room for the records. Any hotel or Motel I've stayed at always requires that for safety and security reasons. There needs to be a better job done by the house keeping staff, or persons in charge of cleaning the rooms and the parking lot. It the room there was a bad smell of mold. The floor boards were lifting and felt spongey when you stepped on them. (Front window area by ac /heating unit.) The wall where the heads of the beds meet had lots of holes on it. Most puddy over but not painted to conceal the damage. There was a thick coating of dust and webs on all the light bulbs in lamps and lighting. (When turn lights on the dust created a burning smell) The surface area had dust and the tops of the blow dryer and Iron as well. The drinking cups in plastic also had a coating of dust on them. The tv was covered in finger prints. (Dirty screen) The bathroom was clean but sadly in poor repair. I was impressed to see a modern low flow toilet installed. The bathroom being windowless was painted a dark color. You could see water or piss stains on the wall in front of the toilet. The seal around the tub/shower and floor edging look like a 5 year old did it slopy job sealing it with his fingers. Then try to paint over it with a water color brush. The shower insert was crack along the wall seam right above the tub. (Might be mold behind it.) The linings and the bedding were clean and had a pleasant smell to them. The Parking lot had a lot of cigarettes butts and animal droppings. (Dog or Wild life?) But no trash issues that I could see. In closing I want you to know I wrote this in great detail to help you better your location. Even with what I wrote about in this letter. I would still come back and stay again. I hope you all have a safe and good Summer. Joseph E Hover 540-336-8718

Exceptional

The roims are ok they look like they been upgraded

The roims are ok they look like they been upgraded

Good

The room felt neglected. The door looked like it had been damaged. Paint was pealing in several places. It did not seem very clean. Kind of depressing, actually. Area was sketchy.

The room felt neglected. The door looked like it had been damaged. Paint was pealing in several places. It did not seem very clean. Kind of depressing, actually. Area was sketchy.

Bed was very comfortable, room was good size and very clean The all night traffic in the parking lot and general area - garbage trucks very early in the AM (3:00 AM)

Bed was very comfortable, room was good size and very clean The all night traffic in the parking lot and general area - garbage trucks very early in the AM (3:00 AM)

hard to get into parking lot at night from the west.

hard to get into parking lot at night from the west.

Pleasant

I can't believe how rude and condescending Victor was to me and my friend. He talked over me, obsessed over what I didn't do correctly in booking the stay and even hung up on me. I tried to be courteous but he really did not give me a chance to speak. I will never recommend this location.

I can't believe how rude and condescending Victor was to me and my friend. He talked over me, obsessed over what I didn't do correctly in booking the stay and even hung up on me. I tried to be courteous but he really did not give me a chance to speak. I will never recommend this location.

Very good experience thanks

Very good experience thanks

First contact with staff through small window that was hard to hear them from and you had to stoop down to hear or see them

Location and cost for a quick overnight stay while on road trip. First contact with staff through small window that was hard to hear them from and you had to stoop down to hear or see them

Room looked like it was falling apart and had a super strong pot smell.

Room looked like it was falling apart and had a super strong pot smell.

Very good

Exceptional

okay okay

okay okay

It was a mistake.

It was a mistake.

There were some spots on the walls and ceiling that you can tell the hotel has been working in the room, over-all its a nice place to rest your head.

There were some spots on the walls and ceiling that you can tell the hotel has been working in the room, over-all its a nice place to rest your head.

Hairdryer was broke. Air conditioner made extremely loud noises. Dirt and hair around the bottom of the toilet no tissues in the room no coffee maker. Definitely not worth $95 a night.

Hairdryer was broke. Air conditioner made extremely loud noises. Dirt and hair around the bottom of the toilet no tissues in the room no coffee maker. Definitely not worth $95 a night.

Location Room was not clean. Towels were dingy and only 2 of them.

The no smoking inside

It was ok, clean but needed much needed maintenance and updating, room was kind of empty just like the lobby, like missing furniture

It was ok, clean but needed much needed maintenance and updating, room was kind of empty just like the lobby, like missing furniture

I did not like that the light switch was not working at the door, so I had to walk in the dark to turn on a lamp manually. The lamp itself was dusty. The bed was comfortable but the metal frame made too many noises with the slightless of movement made. There were noticeable patches on the wall where there was previous work done. There was a missing vent on the wall of the bathroom. The place was highly disappointing and was an unsatisfactory stay.

Average establishment. Customer service sucked. Staff was overbearing and ride

Average establishment. Customer service sucked. Staff was overbearing and ride

Not alot of vending machines.

Really nice people. Very cold refrigerator. Microwave in room. The bed was very comfortable. I would definitely stay here again.

Really nice people. Very cold refrigerator. Microwave in room. The bed was very comfortable. I would definitely stay here again.

The area Need better locks on the doors, iron & ironing board!

The hotel staff was friendly and helpful; however, the room was dusty and poorly maintained (holes in the walls)

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Clean rooms No breakfast , you all should consider breakfast due to the amount me are paying ..

I like that its in a quiet area The room was dirty , the owners were nosy & very difficult to work with when it was time to pay for my room.. the owner was disrespectful & always yelling at his residents ! The owner just made the stay very difficult and always picked arguments about something, one of the worse places ive ever stayed

When traveling we look for Red Roof Inns, because they are pet friendly. I can't ever remember paying an additional fee for our dog, and we really appreciate that benefit.

I always request a hotel including breakfast..somehow Red Roof ended up with no breakfast. I asked specifically during check in if the wifi was working. I was assured that it was. The clerk seemed to be having connection problems and once in the room, the wifi was not working adequately. A speed check showed 2.4 mbps.

There was damage all over the bathroom with the hole in the wall to the peeling paint. Some lamp shades were damaged and so was the AC unit. I took pictures with time stamps so they won't try and put that on us.

Polite professional great customer service

No Every thing

It looked nice as you walked in. But once we got to the room it smelled strong of cat pee and under the bed was cat toys and spiders everywhere in the room. Asked for another room and same thing spiders and smell of cat pee Rooms smelled strongly of cat pee

It was close and convenient to every thing The ac unit made loud noise when it was on

Exceptional

Good

Exceptional

Poor

Bad