Hampton Inn Savannah-I-95-North

We came off the road and they had a nice clean cold room ready. Clean bathroom, night desk was very friendly. Traveling with little kids. Breakfast was ok but the coffee was good.

rooms🥰

Great location, easy access to area attractions and eateries but would not stay here again! The property itself is old and appears to be lacking regular maintenance and upkeep. Television service was inconsistent and air conditioning in breakfast area was out for several days. We ended our stay early due to woefully uncomfortable bed. Property staff is doing their best with what they have!

Overall the cleanliness of the room itself was good. Breakfast was edible and made a good safe overnight travel stop with kids. The lobby itself needed some work as the AC was down so breakfast was a bit warm in it we took it back to the room. Staff was friendly.

Exceptional

Dog hair all over the floors it wasn’t cleaned

The breakfast was excellent and the room was nice. The pool however, was closed. Made me wonder if other things were being shorted.

The beds were not comfortable and pillows were flat we left at 3:00am Because we just couldn’t sleep.

everything was perfect

Carpet in halls very nasty and old. New carpet or flooring

Pool was not available for use. Carpeting and walls could use upgrades.

Carpet in halls very nasty and old. New carpet or flooring

When we got to our room the door was open, the refrigerator was open, the microwave was open. It was all very weird. Breakfast was terrible. The waffle makers are so old and not even the usual kind. You couldn’t see the ready light and they didn’t beep. My waffle stuck so bad even after spraying it was inedible and that was after waiting for a long time for it to cook. Breakfast staff lady was wonderful.

It was bacon day always my favorite Nothing

It was bacon day always my favorite Nothing

Need updating

The price was good, but not the value. 1. The microwave didn’t work and no one there could fix it. They didn’t offer to replace it. My wife has food allergies so we brought along our own food which needed to be heated. Had to go without dinner. 2. The place was extremely noisy, both inside and out, and throughout the night. 3. The breakfast menu was terrible: eggs were runny, breakfast meat looked like baloney and tasted terrible. 4. The staff was not helpful in resolving the microwave situation and frankly had a bad attitude.

The price was good, but not the value. 1. The microwave didn’t work and no one there could fix it. They didn’t offer to replace it. My wife has food allergies so we brought along our own food which needed to be heated. Had to go without dinner. 2. The place was extremely noisy, both inside and out, and throughout the night. 3. The breakfast menu was terrible: eggs were runny, breakfast meat looked like baloney and tasted terrible. 4. The staff was not helpful in resolving the microwave situation and frankly had a bad attitude.

Yes

people In the the dark it was hard to enter the turn inn ..For us could have been lit up a little better around that area.

In the the dark it was hard to enter the turn inn ..For us could have been lit up a little better around that area.

Nice hotel

Close proximity to most places Beds were hard Carpet was dirty Bedding was terrible Bathroom shower had a plumbing problem. Pool was nasty Breakfast only had PORK meat options. I have stayed at better Hampton Inn location.

Close proximity to most places Beds were hard Carpet was dirty Bedding was terrible Bathroom shower had a plumbing problem. Pool was nasty Breakfast only had PORK meat options. I have stayed at better Hampton Inn location.

Nice clean room. Breakfast was good. Staff was great.

I stay frequently in Hampton Inn because the are dependably clean, refreshed, safe, etc. This one breaks the mold and makes my cynical of future stays at Hampton Inns. Plus, they charged me $236 for a guaranteed $153 reservation. Now I have to take time to unravel that. PS I aaked for statement at checkout and was told it was not available and I should ask Travelocity! I smell a rat.

Very good

Hotel is older and not to my liking

Our stay was short but they put extra charges on our credit card with no explanation. We were there for a total of about 9 hours and we have no idea what the charges were for.

Good location. Reasnable price

Good location. Reasnable price

The staff Hard to get to

The staff Hard to get to

Passable

Good Breakfast Place was a bit shabby people were reluctant to sit on the chairs in the breakfast room

Good Breakfast Place was a bit shabby people were reluctant to sit on the chairs in the breakfast room

The property seemed very run down and not very clean. When we got to the room there were no towels. The bed linens and pillows were old. The bathroom was outdated and needed renovations. The carpet in the hallways seemed very old. Our previous experiences with Hampton Inn have been excellent. This property was a disappointment.

The breakfast area was very clean the person keeping it and putting out the food was excellent the food was excellent enjoyed the stay.

The staff was amazing. The breakfast was good, even though it ended by 9am. The pool and gym were both closed

The staff was welcoming and friendly! The room was spacious and the beds were very comfortable, both were appreciated after a long drive!! The breakfast room attendant was very pleasant and helpful! We will definitely stay there again!

Room was good Breakfast not available till after 7 on sat and sun. We had commitment at 7 each day. My team went without breakfast both days. Even a bagel, or cereal, or waffel would have helped. Not doing that again.

Breakfast not available till after 7 on sat and sun. We had commitment at 7 each day. My team went without breakfast both days. Even a bagel, or cereal, or waffel would have helped. Not doing that again.

They charged for parking. The pool was under repair. The exercise room was under repair. The ice machine was under repair.

Clean room👍

Positives: easy parking, free breakfast, great a/c, linens and towels were clean, friendly staff. Not so positive: pool and fitness room closed, room door made very loud noise and difficult to open and close - stuck at top corner, squeaky bed box springs, mattress caved on one side, and humidity in room was high.

Cleanliness of all flora and decor

The elevator and the floors/rugs were filthy. Cleanliness of all flora and decor

Gym sign said out of order ?? What ? 2 out of the 3 ice machines out of order and 3rd was basically empty . The pool closed by order of public health , didn’t see that sign until we were having g breakfast and about to leave ! That brought a chuckle … breakfast was great as were the staff !

First room we were assigned wasn't cleaned, beds not made, phone didn't work. Second room was clean, but shower needs maintenance as shower head is loose in wall and water was difficult to turn on.

Stop serving early - not much left and food was not fresh. No ice in the Doyle, etc

Clean room, friendly and effective staff, and waffles for breakfast. What more could I ask for?

Close to I-95. Photos of the bathroom is misleading. The property only has showers. The property looks rundown. We won’t be staying here again.

Breakfast was good – parking was fine

Dirty room

Tanya the one of the house keeps was willing to help out when our room was missing requested blankets when reservation was made and a pillow case for a pillow that did not have one. We were misled wanting the closet lodging in Savannah right off of I95. We were booked at this Hampton referenced as I95 Savannah.

Tanya the one of the house keeps was willing to help out when our room was missing requested blankets when reservation was made and a pillow case for a pillow that did not have one.? We were misled wanting the closet lodging in Savannah right off of I95. We were booked at this Hampton referenced as I95 Savannah.?

Front desk staff was awesome! Breakfast was great and the nice lady that’s over breakfast Clean, beds was comfortable

Front desk staff was awesome! Breakfast was great and the nice lady that’s over breakfast Clean, beds was comfortable

The bathroom was a bit small but worked well.

Location and price was great. The bathroom was a bit small but worked well.

Easy check in, clean and comfortable. 1st floor drapes were designed not cover over with dark drapes, had to pin them closed..easy to see thru the shear drapes... Dated carpet... Would stay again.

1st floor drapes were designed not cover over with dark drapes, had to pin them closed..easy to see thru the shear drapes... Dated carpet... Would stay again.

0 communication booked wrong dates and they would not change them! Always had good experiences with Hilton to bad that had to change

It was not worth the price. No staff was at front counter for at least 5 minutes, I mean no one. Older hotel and I will not stay or recommend anyone to stay here

The bedding seemed dirty, my wife and my kids complained of itching. The staff did not seem pleasant. Breakfast was ok.

Did not use any facilities

Perfect for our stay

Yes

Staff is good, rooms are ok.

Staff is good, rooms are ok.

Frig broke heat broke no tissues no body wash. Property dirty

Frig broke heat broke no tissues no body wash. Property dirty

Nice room. Good location. Clean and quiet.

Nice room. Good location. Clean and quiet.

Superb

Room was spotless - beds were very comfy - and hotel was quiet. Perfect for a quick stay!

Room was spotless - beds were very comfy - and hotel was quiet. Perfect for a quick stay!

breakfast,staff was very delightful bathroom door was in MUCH need of repair(125) need to start breakfast at 6am parking for trailer vehicles

The only good thing about this day was the breakfast in the morning.

The only good thing about this day was the breakfast in the morning.

Excellent product and service. Cleanliness good. only issue was all small tables were taken, harder for my traveling partner to get up to the high top.

Yes

Yes

The desk chair looked like it came from a thrift store...the seat fabric was completely worn through. Over the 3 night stay, I killed 10 roaches in the room and bathroom. The door looked like it had been kicked in and repaired with glue.

Breakfast was good. Everything was fine

The room was nice and as expected for Hampton. Slept very comfortably. Had trouble with location

Staff was helpful and courteous. Room was clean, and the hotel had a decent gym.

Staff was helpful and courteous. Room was clean, and the hotel had a decent gym.

Tired property…does nothing to support the Hampton inn brand

Tired property…does nothing to support the Hampton inn brand

Our stay was great, the only thing was the toilet in our room did not flush well, we had to get a plunger from front desk to use to make sure toilet flushed completely,

The property was very clean and the staff was personable and helpful.

Sink faucet needs tightened. Toilet didn’t flush. Door tough to open and close because it’s stuck. Otherwise everyone was good.

Sink faucet needs tightened. Toilet didn’t flush. Door tough to open and close because it’s stuck. Otherwise everyone was good.

Proximity to highway

Proximity to highway

Friendly stalff. ac was a Littlenoisy

Friendly stalff. ac was a Littlenoisy

If i had a complaint it would be lack of amenities in the bathroom

If i had a complaint it would be lack of amenities in the bathroom

Staff was great and rooms are clean but hotel needs a serious rehab. Doors on TV/fridge console wouldn't close. Door stop falling off wall. Tub old and backed up while showering. Also, stingy with towels and no bathroom cups.

Staff was great and rooms are clean but hotel needs a serious rehab. Doors on TV/fridge console wouldn't close. Door stop falling off wall. Tub old and backed up while showering. Also, stingy with towels and no bathroom cups.

Yes clean rooms and great staff

Yes clean rooms and great staff

The hotel was difficult to find. When I called the front desk, the young man could not direct me how to get into the hotel entrance, The hotel was older and weathered, not what we expected.

I booked the hotel while driving south on I-95. As a Hilton Honors member, I always try to use Hampton Inn when travel, and call the hotel first for the best rate. If it’s within the ballpark rate of the online booking services, I try to go through the hotel. They gave me a rate of roughly double the online rate- BEFORE I mentioned having a small pet cat. I was told to add 10 for that. When I arrived, they added 50 for the pet! I’m assuming it’s because I ended up booking through hotels.com which was almost half the price.- punishment? Wondering if that’s the new business model???. Also wondering why Im even a member of a hotel that used to strive to be Hilton, but is trending toward Red Roof Inn.

I booked the hotel while driving south on I-95. As a Hilton Honors member, I always try to use Hampton Inn when travel, and call the hotel first for the best rate. If it’s within the ballpark rate of the online booking services, I try to go through the hotel. They gave me a rate of roughly double the online rate- BEFORE I mentioned having a small pet cat. I was told to add 10 for that. When I arrived, they added 50 for the pet! I’m assuming it’s because I ended up booking through hotels.com which was almost half the price.- punishment? Wondering if that’s the new business model???. Also wondering why Im even a member of a hotel that used to strive to be Hilton, but is trending toward Red Roof Inn.

Guest service was outstanding. Mandi is the absolute best.

Guest service was outstanding. Mandi is the absolute best.

Disappointed with breakfast, but impressed with the cleanliness of the building. We were disappointed with the breakfast. We only had coffee and a blueberry muffin. Ended up going across the street to Waffle House and had a delicious breakfast.

Very nice! Would stay there again.

The room is not nearly what we have come to expect for Hampton Inn and Hilton properties. There was paint all over the floor. There were no hooks for towels. The door had been replaced and not painted. The overall cleanliness is not what I would’ve expected. There was no smoke detector on the wall. We were later informed that it was in the closet. There was a text asking me how my check-in was and I responded that there was no smoke detector and that the microwave was broken so the light remained on this was not the worst of our experience. We have a service animal as my husband has suffered severe hearing loss we were yelled to from the desk that our service animal who had her vest on could not remain in the breakfast area. My husband was so embarrassed that he promptly left the breakfast area without eating. The people nearby were fine with the service animal and the ADA directly contradicts what happened to us at the Hampton Inn in Savannah. It is disappointing and against the law.

The room is not nearly what we have come to expect for Hampton Inn and Hilton properties. There was paint all over the floor. There were no hooks for towels. The door had been replaced and not painted. The overall cleanliness is not what I would’ve expected. There was no smoke detector on the wall. We were later informed that it was in the closet. There was a text asking me how my check-in was and I responded that there was no smoke detector and that the microwave was broken so the light remained on this was not the worst of our experience. We have a service animal as my husband has suffered severe hearing loss we were yelled to from the desk that our service animal who had her vest on could not remain in the breakfast area. My husband was so embarrassed that he promptly left the breakfast area without eating. The people nearby were fine with the service animal and the ADA directly contradicts what happened to us at the Hampton Inn in Savannah. It is disappointing and against the law.

Breakfast good assortment

Breakfast good assortment

The room was supposed to have a sofa but didn’t. Very dated facility in need of some upgrades.

The room was supposed to have a sofa but didn’t. Very dated facility in need of some upgrades.

Broken items in hotel, few amenities . Ice machine. Breakfast poor only 2 of 4 juices working. Much out of stock. Rather dirty in the common areas. No complementary fruit or biscuits available outside breakfast. Staff very nice ...

Broken items in hotel, few amenities . Ice machine. Breakfast poor only 2 of 4 juices working. Much out of stock. Rather dirty in the common areas. No complementary fruit or biscuits available outside breakfast. Staff very nice ...

Excellent cleanliness,Staff friendly, Small offerings for breakfast but OK, parking great. Will stay here again❣️

Excellent cleanliness,Staff friendly, Small offerings for breakfast but OK, parking great. Will stay here again❣️

All good. Excellent service. Dog fee way too high. Probably will not stay there again.

All good. Excellent service. Dog fee way too high. Probably will not stay there again.

Something gross on the shear curtains, & dirty in all corners of the room. The rug should be replaced in the room & the halls. No coffee, cream or muffins. Or eggs at 8:30am. They brought more eventually. We stayed at The Hampton Inn in Tipton, GA, on the way home & what a huge difference. Clean & Wonderful, including breakfast.

Something gross on the shear curtains, & dirty in all corners of the room. The rug should be replaced in the room & the halls. No coffee, cream or muffins. Or eggs at 8:30am. They brought more eventually. We stayed at The Hampton Inn in Tipton, GA, on the way home & what a huge difference. Clean & Wonderful, including breakfast.

Staff was good but the cleanliness was not up to the expectation. We found dirty towel in the room and floor was also not clean.

Staff was good but the cleanliness was not up to the expectation. We found dirty towel in the room and floor was also not clean.

The staff were very courteous. The room was clean. Amenities were available as needed. After a long drive on the road, this was a perfect spot for the family to relax and wind down before proceeding on our long journey back home. One feedback for the Management as we keep seeing a lot of EV vehicles on the highway: It may be worthwhile to put up two to four EV super chargers at your facility.

The staff were very courteous. The room was clean. Amenities were available as needed. After a long drive on the road, this was a perfect spot for the family to relax and wind down before proceeding on our long journey back home. One feedback for the Management as we keep seeing a lot of EV vehicles on the highway: It may be worthwhile to put up two to four EV super chargers at your facility.

Additionally, staff was not as friendly as previous occasions. Had to go down stairs due room key issues and then the woman at front desk told me some handles need to be pull up instead of down. The second day room keys stop working and new instruction was to open the door as fast as the green light shown. Lastly, WiFi usually works with last name and room number. It did not work and through SMS they explained me another method to make it work. These couple stuff could have been explained at check in, only taking 2 minutes to explain “what if” situations, taking care of customer and providing good customer service. Thanks to the employee who helped us during breakfast. She was very kind and patient to explain how waffle makers worked and how much time we had to wait for them to work appropriately. I really like hotel location because is close to Savannah’s downtown and only 1 hour and 40 minutes to Charleston. Overall would be a great place if decides to take care of little details to make it cleaner and staff take a couple of minutes to actually take care of customers.

Additionally, staff was not as friendly as previous occasions. Had to go down stairs due room key issues and then the woman at front desk told me some handles need to be pull up instead of down. The second day room keys stop working and new instruction was to open the door as fast as the green light shown. Lastly, WiFi usually works with last name and room number. It did not work and through SMS they explained me another method to make it work. These couple stuff could have been explained at check in, only taking 2 minutes to explain “what if” situations, taking care of customer and providing good customer service. Thanks to the employee who helped us during breakfast. She was very kind and patient to explain how waffle makers worked and how much time we had to wait for them to work appropriately. I really like hotel location because is close to Savannah’s downtown and only 1 hour and 40 minutes to Charleston. Overall would be a great place if decides to take care of little details to make it cleaner and staff take a couple of minutes to actually take care of customers.

Got a text when i got to the room asking if I needed anything. Very nice!

Got a text when i got to the room asking if I needed anything. Very nice!

Every was fine, thanks

Every was fine, thanks

Yes to both.

Yes to both.

Staff pleasant

Staff pleasant

Excellent staff...very friendly and welcoming.

Excellent staff...very friendly and welcoming.

Desk people very nice, room clean, breakfast awesome

Desk people very nice, room clean, breakfast awesome

Great value— perfect if you need a place during a road trip

Great value— perfect if you need a place during a road trip

Sparkling clean, great accessible rooms, friendly staff❣️

Sparkling clean, great accessible rooms, friendly staff❣️

Yes room was clean

Yes room was clean

quiet

quiet

There were multiple problems with our room. However, we got a new room and finished our stay. Staff was very accommodating to our issues, and very courteous and helpful.

There were multiple problems with our room. However, we got a new room and finished our stay. Staff was very accommodating to our issues, and very courteous and helpful.

Good value for travel

Good value for travel

Dirty, smelly, in bad shape….definitely not your typical reliable Hampton Inn. Very disappointing.

Dirty, smelly, in bad shape….definitely not your typical reliable Hampton Inn. Very disappointing.

The door to our room was damaged, in that we had to lift the door to open or close. There was dog kibble on the floor throughout the room

The door to our room was damaged, in that we had to lift the door to open or close. There was dog kibble on the floor throughout the room

The beds were so bad we couldn't sleep. Hurt my back horribly.

The beds were so bad we couldn't sleep. Hurt my back horribly.

Yes all the above

Yes all the above

It was the worst stay of any hotel I have ever stayed in. Breakfast was non-existent.

It was the worst stay of any hotel I have ever stayed in. Breakfast was non-existent.

The staff was fantastic across the board! I didn't have breakfast, but my daughter and husband did and they were not impressed. I was surprised when I was told that the company had decided to do away with tea bags. However, I did get my morning tea because the nice desk clerk was kind enough to offer one of her personal tea bags. Now, that is what you call service! I wish I would have asked for her name. Why would a hotel not have tea bags? I, for one, do not drink coffee or juice. I'm sure there are others who enjoy hot tea as well - especially during the winter time.

The staff was fantastic across the board! I didn't have breakfast, but my daughter and husband did and they were not impressed. I was surprised when I was told that the company had decided to do away with tea bags. However, I did get my morning tea because the nice desk clerk was kind enough to offer one of her personal tea bags. Now, that is what you call service! I wish I would have asked for her name. Why would a hotel not have tea bags? I, for one, do not drink coffee or juice. I'm sure there are others who enjoy hot tea as well - especially during the winter time.

It met my needs.

It met my needs.

Clean and comfortable. Pleasant staff. We would come back for sure.

Clean and comfortable. Pleasant staff. We would come back for sure.

Yes

Yes

Gal on the front desk! We walked into our non-smoking room which smelled like someone had been smoking, she immediately gave us another room.

Gal on the front desk! We walked into our non-smoking room which smelled like someone had been smoking, she immediately gave us another room.

Very nice stay. Room clean and staff very friendly.

Very nice stay. Room clean and staff very friendly.

everything was great after no refrigerate in room

everything was great after no refrigerate in room

Room was nice but a bit worn. Wrinkled bed linens and soiled spreads.

Room was nice but a bit worn. Wrinkled bed linens and soiled spreads.

Yes!

Yes!

Yes. Room. Was spotless and the staff was very cordial.and most of all helpful. We got there late and the front desk employee was amazing!

Yes. Room. Was spotless and the staff was very cordial.and most of all helpful. We got there late and the front desk employee was amazing!

Did not eat

Did not eat

Nice room easy to get in

Nice room easy to get in

Door wouldn’t shut. Mattress was terrible and needed replaced.

Door wouldn’t shut. Mattress was terrible and needed replaced.

Clean spacious and quiet

Clean spacious and quiet

The room left a lot to be desired. It was hard to open/close and lock the door. Had to really push hard. I don’t know what happened on the bathroom but there was grout repair everywhere and coming off. The bottom of the bathroom door had swollen and the wood was “peeling”. Perhaps there had been a flood. I did not feel safe because of the door locking issues.

The room left a lot to be desired. It was hard to open/close and lock the door. Had to really push hard. I don’t know what happened on the bathroom but there was grout repair everywhere and coming off. The bottom of the bathroom door had swollen and the wood was “peeling”. Perhaps there had been a flood. I did not feel safe because of the door locking issues.

Hotel is very dated and dirty floors in room. Also, strange charge of $5.43 for no reason for parking. Breakfast was ok but waffle machines etc were broken. Too many other choices to stay here

Hotel is very dated and dirty floors in room. Also, strange charge of $5.43 for no reason for parking. Breakfast was ok but waffle machines etc were broken. Too many other choices to stay here

The bathroom door makes big noice when closed (even gently closed) which wakes up other person in the room. Worst of all, at night when I went to use bathroom, I saw few roaches Roaming on the floor in Bathroom. This hotel is not to Hampton standard.

The bathroom door makes big noice when closed (even gently closed) which wakes up other person in the room. Worst of all, at night when I went to use bathroom, I saw few roaches Roaming on the floor in Bathroom. This hotel is not to Hampton standard.

Nice

Nice

Dirty room& bath. Very dirty carpeting. Free breakfast free but no room for guests. Place couldn’t accommodate guests.

Dirty room& bath. Very dirty carpeting. Free breakfast free but no room for guests. Place couldn’t accommodate guests.

Pleasant stay.

Pleasant stay.

Property a little tired, but staff friendly and helpful. Breakfast OK.

Property a little tired, but staff friendly and helpful. Breakfast OK.

Flooded parking lot, A/C heating ions, bathroom tiles not clean dirty and stained carpet, non-smoking room wreaked of smoke, linens did not feel fresh

Flooded parking lot, A/C heating ions, bathroom tiles not clean dirty and stained carpet, non-smoking room wreaked of smoke, linens did not feel fresh

I have not received these kinds of hidden charges with no explanation from other places I have stayed so this seems to be unique to this location. Presumably I am not the only visitor to have these extra charges added after I left. It is too bad that these extra charges were levied for no apparent reason because otherwise my experience at the hotel was fairly decent. These extra charges, though, were an abuse from an organization that had access to my credit card.

I have not received these kinds of hidden charges with no explanation from other places I have stayed so this seems to be unique to this location. Presumably I am not the only visitor to have these extra charges added after I left. It is too bad that these extra charges were levied for no apparent reason because otherwise my experience at the hotel was fairly decent. These extra charges, though, were an abuse from an organization that had access to my credit card.

We had a room that had been smoked in!! Terrible!!

We had a room that had been smoked in!! Terrible!!

room lock was broken, hall carpets were very dirty, no remote for fan so I had to climb on furniture to stop it from going fast.

room lock was broken, hall carpets were very dirty, no remote for fan so I had to climb on furniture to stop it from going fast.

Made us feel very welcome!

Made us feel very welcome!

Good

Good

Nice stay. Staff was friendly and the bed was really comfy.

Nice stay. Staff was friendly and the bed was really comfy.

Room was clean and comfortable. Check in was a breeze and the attendant at the front desk was very pleasant and provided all information we needed.

Room was clean and comfortable. Check in was a breeze and the attendant at the front desk was very pleasant and provided all information we needed.

No breakfast was available at 7. Had to purchase breakfast on the road. Then when arrived home had charges for items (example parking) I was never advised when booked or when we checked it When I called front desk to inquire about what the unauthorized charges were for, the staff made it clear they couldn’t care less about my concern and made it clear they could add any additional charges they want. My last stay ever at Hampton.

No breakfast was available at 7. Had to purchase breakfast on the road. Then when arrived home had charges for items (example parking) I was never advised when booked or when we checked it When I called front desk to inquire about what the unauthorized charges were for, the staff made it clear they couldn’t care less about my concern and made it clear they could add any additional charges they want. My last stay ever at Hampton.

Good stay overall but the bed wasn't the most comfortable and figuring out how to get the shower to work took some time. Had to look for a specific sweet spot to get it to be just shower not shower and bath at the same time.

Good stay overall but the bed wasn't the most comfortable and figuring out how to get the shower to work took some time. Had to look for a specific sweet spot to get it to be just shower not shower and bath at the same time.

I was pleased with my stay. A bit disappointed to find I paid more going through Expedia, than if I were to book with the hotel.

The over all stay was for one night, the building was dated, but clean.

Lovely property with friendly service from both morning and evening staff!!

Room was warm, we were in the first room AC not working. Moved to another room and it was ok. The pool was close because the county shut it down?? I did not see when I was checking in that the pool is not available or we would not have stayed here. Very unhappy about that. Will be checking out today

There was nothing unique except for the poor breakfast which was overcrowded and out of coffee at 8 AM. Nothing left worthwhile by that time. Had to ask three times for towels for the room. Provided only one. If you like being run over by dogs in the hallways, this is the place for you. This hotel once was a model of excellence. Now it is an exemplar of a place you should simply drive by while looking elsewhere.

This was a fine stay at a great price

Very nice except entry and bath floor tile slippery

Nice grounds and parking, nice quality building, I had a big truck, parking was limited for my vehicle but if I’d had a normal car everything would’ve been fine. Check in was the smoothest ever,

Room needs some upgrades

Our room was clean and quiet. Breakfast bar was fresh and well stocked. Parking lot was well lit. WiFi worked well. I was not pleased to have to pay a security deposit, even though it is refundable and charged a parking fee. That’s not right - captive trade.

The pool was shut down by the city. That was a bummer because I picked the hotel because of the pool. The staff was nice. The hotel isn’t that great.

Booked the room for 3 people. Sofa bed not made and no sheets, comforter, pillow and towels in the room. Had to ask at the front desk and the hostess made it seem like such a chore to get my linens and a set of towels. She did confirm three of us in the room at check in. Disappointed. Our room was clean and easy to get to off I-95.

Some what

Easy on off highway for a one night roadtrip stop

The continental breakfast hostess was excellent!

Staff is great. Room clean but the hotel is in serious need of an renovation

They are adding on a ridiculous parking fee called a recovery parking fee sad indeed

Comfy beds & great breakfast but very noisy. Upstairs person walking around all night.

Long 15 hour stop here. Front desk was very welcoming easy check-in pleasant stay pleasant room clean room with a dog! Coffee was excellent. Breakfast looked amazing but we had to get back on the road couldn’t stay.

Couch was ripped and stained Bathroom paint was chipped and floors were gross. Everything felt dirty and run down I wouldn’t let my dog sleep on the couch or floor

Nice stay would visit again

Hotel room was damp and musty. Carpet was stinky and damp...wont stay here again.

Nice

The pool had been closed by the Health Department so that was a huge letdown for the kids. It also seemed like perhaps they had some flooding recently and there was some musty smell noticeable on the 3rd floor. The breakfast was great, and in general, it is a clean hotel with friendly staff. But the overall condition was questionable. The button for the elevator was not working for we had to use the maids entrance to the elevator, not horrible but a little awkward.

Very outdated. Needs renovation ASAP. Hampton Inn hotels are known for quality, not this one however. The AC was not working in the common areas of the hotel. The room was super musty and smelled of it. The pool was closed due to some state health code violation. The breakfast was great though. I don’t plant on staying at this Hampton Inn until it’s renovated and other issues are resolved.

I used this location as a break from my long drive to Miami. It was very convenient with a family and kids. We liked it.

The bed was like a torture chamber. The pillows were the worst - flat and uncomfortable. We had the room temperature set too high cool but the actual temperature fluctuated throughout the night. We were either too hot or too cold. No happy medium. On a positive note that breakfast was quite tasty in the breakfast room. Hostess was very kind and friendly.

Staff was friendly and warm. Breakfast was nice and filling. Room was clean and comfy.

Night staff was awesome. Day time staff was rude.

Super friendly and fast check-in. Lobby was very nice and smelled nice. Room is fine, bathroom could be cleaner but overall a great price for the experience!

Air conditioner leaking into carpet and mold growing on the walls.

The room smelled, many things were broken or didn't work, staff was not friendly

Girl at front desk was welcoming, hospitable

Would never stay here again. Owners clearly do not care.

Booked online for the pool, but the county shut it down for noncompliance.

I can’t say much for this stay!

Rooms are tired. Need refurbishment.

Great location

The Room was comfortable and clean the staff was welcoming and friendly but it was noisy at night was woken up by barking dog and door slamming

Front desk and breakfast staff were friendly. I’m not used to Hampton Inn not keeping up their property. Some of the towels were dirty/stained. The carpet in the hallway was stained/dirty. It was hot in the hallways. The fitness room had broken equipment. There were better/newer hotel choices for the same price right across the street I should have booked.

All around good deal and comfortable stay.

Great stay on our way back from florida

Staffs are friendly

I would not stay here again

The room was unclean. The shower had mold , the sheets on the main bed were extremely dirty.

Let me first start by complimenting the staff. The attendants at the front desk to the ladies that prepared the breakfast in the mornings provided superb customer service. The breakfast was good with the changing of the menu for the hot items each morning. However, that is where the excellence stops. There was no refreshing of the room or providing clean towels on any of the 3 days we stayed. I had to ask for new towels each evening for the next day. Also, when you first entered the room there was a strong mildew musty smell. Lastly, the management threw a "parking recovery fee" on the bill without your knowledge. I asked if this provides additional security of vehicles (roving security guard) to protect your car? Nope, no additional security. Just a fee. ??? This not a large metropolitan city where down parking is at a premium. Just a fee enacted by the management, not Hilton. Really needs an update and refurbishment. I will look at a different Hilton property in the future should I return.

…

Perfect for an overnight stay. This hotel was right outside of the hustle and bustle of Savannah, allowing us to get back on the road quickly. The beds were comfortable, the soaps and shower were better than average, and the breakfast had several options. No complaints.

Hotel is old and in need of updates.

Was not a fan of their breakfast.

This is one of the worst Hampton Inns we have ever stayed in. The property is not maintained at all. Hallway carpers have giant discolored stains. Bathroom door would not close more than half way without a violent shove. Generally, not clean. Homeless and drug addicts at the parking lot. Not enough parking.

Shower had mildew under soap shelf.

The place is lovely and the breakfast food was great. No complaints the suite was gorgeous.

Clean, professional, excellent breakfast. Would definitely recommend them to others.

The only complaint was the bed was very hard. Everything else was wonderful.

Great staff

no ice on third floor. beds were hard

Poorly maintained and a lack of cleanliness bring this property down. Wife and I slept pretty well on reasonably comfortable beds, but then you step down onto stained carpets, into a bathroom with a door that’s peeling apart, lacking paint in places, and has a shower floor that’s tiled with the same flooring as the room??? Stayed at another, much better, and more typical Hampton Inn the next night and we just shook our heads at how the company’s properties can vary so widely in quality. Buyer beware…

Pool was not open. Carpet in hallways smelled bad. Side door at elevator was inoperable. Unable to gauge staff because I rarely saw any staff. "Free" Continental Breakfast was a joke, and very busy. I'm not waiting in line for a free packaged muffin or waffle. Hampton Inn can do better. Raise the bar a little.

Not worth the price. No cleaning for 3 days, they did however swing by to snag towels, wash cloths, and hand towels but didn’t return any. Did not remove trashbag from bedroom or bathroom. Ceiling fan felt like it would smack the ceiling if turned on, also the window ac unit knobs were broken so the room was never able to get cool just ambient temp with some dampness. In addition, the shower head had a steady leak so all night I got to listen to a steady stream of water smacking the floor.

OK

Friendly efficient staff, great room, and a wonderful buffet breakfast -

Needs a deep cleaning. Even the phone in the room didnt work.

Very average

Great.

This place wanted to charge for my pet even though he was included in the price and wanted guests to pay extra for "fast internet", while regular speed internet is "free". We did neither. This could be a nice place to stop while driving. At $175 a night, they should be able to make some changes, like washing linens for each new guest and replacing worn out, thrift store furniture with clean thrift store furniture... They also need to fix the exterior door locks, as they dont work with guest card keys. One was forced to enter through the lobby, travel through the inn, and open the side door for others to bring in luggage.

Nice clean room. Great breakfast options.

Easy to book, nice hotel, nice breakfast…only issue was some hair in our shower…

Very nice; very professional staff.

Bathroom door chewed at the bottom, towels didn’t seem to be clean, no vending machine, shower curtain frayed….. we stay at Hampton Inn quite frequently and always loved everything about them. This one was quite disappointing!!

Pretty good

Old but clean

Nice place

We have stayed there before, great staff and very friendly. The hotel needs updating, ceiling fan in our room is old and shakes, cabinets are showing their age, common area carpet shows it's age and the breakfast could have been better, it was much better in the past but we would stay there again as I am a Hilton Rewards member and we enjoy the hotel.

Had to change rooms because the first one was dirty. The bedcover dirty, there was a hair in the sheets when i pulled the cover back. Second room was better but still not great. Since I had used a 3rd party to book the room I was afraid I wouldn't have got my money back or I won't have stayed here. In the morning there was a sign that there was a fee to park in their lot over night! It wasn't there when we checked in. Very disappointed in this Hotel.

Property was a little difficult to get to due to the traffic pattern but the property was in good shape and the staff was kind. Lost a star because the furniture was stained and the pool was unusable. Breakfast was great.

For an overnight stop-over, it was good. The water pressure was great for tired muscles, and the bed was comfortable, so the overnight rest was good. We did not partake of the breakfast offered but saw many travelers seeming to enjoy as we checked out.

Friendly people and staff, large rooms, comfy beds & pillows. Great outside access for my dog.

Found this room last minute while on the road. The hotel was filthy from the elevator to the room. This Hampton Inn needs a complete overhaul. The bed and pillows were uncomfortable, so no rest for the road weary. Stains on the sofa, it looked as though the floor had not been vacuumed and I did not want to use their shower. I did not attempt the breakfast. If your hotel is dirty, I doubt there is any hope for the kitchen area. On the plus side, the lady at the front desk was nice. A valuable lesson was learned: things on the internet are not always as they appear.

I booked a king bed with roll in shower. I was not cleaned and ready by by 3pm, check in time. I would have to wait another 30 minutes but my schedule did not allow that. So I gad to take a room without a shower. SO, my handicapped spouse could not shower. Also the breakfast had no OJ, no muffins or pastries. The server apologised and said the company did not send what she ordered.

Staff was friendly and helpful. Exceptionally clean. Beds were very comfortable.

There is ok

Room needs repairs. Parking lot needs repairs. Staff is very friendly.

Considering the age of the place it was clean but desperately needs updating. Outside was disgusting, lots of garbage (not just at this hotel) cereal on the ground right outside the back door when you stepped out and dirty standing water that smelt like sewage. Not any good place to walk the dog.

Great staff and area

The property was clean aside from the bathroom shower which had hair in it and the doorframe was dirty, maybe it could use some paint. The room itself was great. Very noisy, thin walls I could hear the doors banging from housekeeping in the mornings which was not pleasant. However, it was right off the highway which was convenient, parking was free and so was WiFi which I appreciated.

Here’s the good— 1. Right off I-95 2. Good A/C 3. Good TV/easy channels/nice picture quality and sound quality Here was the bad— 1. I got a few bites (not bed bugs but possibly fleas?), and I wouldn’t have thought to mention it but I heard another guest mentioning it to staff the next morning. He was on a different floor. 2. I use the stair, so I had to walk the length of the first floor hallway to get to the stairs— there must have been 10 people smoking pot in their rooms as the smell was strong outside of many of the rooms. Very strong. 3. The carpet in the hallways is very old and needs to be replaced. It’s very worn and gave me a “dirty” feeling. 4. The furniture in the room also gave off that “I’m dirty” vibe. 5. The tub was very slippery and a bit uneven, which made it seem even more dangerous. The rubber things that had been put down for traction were just completely worn down. 6. The TV wouldn’t turn off 7. I was going to report the tub issue to the front desk upon checkout, but no one was at the desk. For this price, I definitely won’t stay here again.

Not much to say about what we liked. Some serious cleaniness issues the hotel has been notified of and are addressing.

Great place for a road trip.

We certainly appreciated the late check in and the continental breakfast

On the downside the place needs some updates and repairs. Our room phone didn’t work and the nightstand was coming off the wall. The closet door didn’t shut. We asked for some extra blankets but they were all out. I’d come back by myself but wouldn’t bring the family.

When I arrived there was no one at the desk and there were five or six families waiting. A gentleman was calling to the back for help before someone verbally responded. On the way to my room on the third floor, I noticed the elevator call button did not light up, but the one on the 3rs floor did. As I walked down the hall to my room I smelled chlorine and saw two rooms with bags of dirty diapers set out in the floor. My bathroom had very little tp on the roll with no extra available. The door to the utility closet had chipped and cracked paint, and the room overall smelled like mildew. I checked out less than 20 minutes after checking in and stayed elsewhere for the same price but much nicer. Super disappointed.

Good value

I had a very good stay I enjoyed myself the service was nice the room was clean they're very courteous no one had an attitude when I called and needed new towels they promptly was up there and spruced up my room and everything I enjoyed it

I liked the location

Good

Furniture had crumbs near telephone and carpeting was not vacuumed

Just average.

Great location. Right off of I-95. Wonderful customer service. The hotel itself could use a complete renovation.

Clean and nice breakfast

Great place to stay, probably the best place we stayed in the entire trip, nice rooms, comfortable beds, good selection at breakfast, friendly staff. The only downside was we were there when they had torrential rains and the parking lot flooded where I was parked as bad as it was to the top of the curb. Luckily I was parked next to the curb and was able to get in my vehicle without getting too wet. Besides Mother Nature, everything else was great

The sofa in the room should be replaced.

Great staff, clean places

Clean, comfortable. Great desk staff. A little older but still nice.

The room was in need of many repairs. The shower did not drain well and water was all over the floor--which extended to the area next to the front door! The hand sprayer in the shower area did not work, also. It looked like minimal repairs/maintenance had been done in the past few years. I wouldn't recommend this place to anyone.

When we first accessed our room, the door, obviously, needed to be sanded down or a sliver cut off because it was hard to pull open and it made a loud noise each time we entered/exited the room. The plumbing in the shower/tub would not turn off completely. When we were packing to leave, I found that the door to the refrigerator had not completely closed, so I had to toss out what I had placed in the frig, a loss of about $50 in food. (I recognize that was probably my negligence?) When I was checking in, I mentioned that I had booked this room due to it being pet-friendly and we were traveling with our dog. That automatically bumped up my room fee $50. I should have kept that info to myself as my husband and I always used a side door, so the front desk would have never seen out dog? I asked to use the business center and was told they had eliminated that service. Lastly, I have never stayed in a less that desired Hilton hotel until this one.