Sands Harbor Resort and Marina

Great place to stay! Britney was amazing and the restaurant was super good

Exelent place !!! Great food vey recomended

Booked the 2 bedroom penthouse for 4 nights. It was nice room but subpar quality. The AC went out and the staff couldn’t fix it and had no AC company come out to fix it. Would not stay at this property again

Location was great All was good, very nice employees.

It was a nice hotel we will be back again

The room was old and the blinds were broken and would not close completely. Not a good place to stay if you need to sleep in- very noisy as well. The crew started cleaning at 8AM.

Really nice

The valet and the view of the marina It was not as described , bugs ..no housekeeping unless you ask. Not fully updated. Food was ok but not for the money. Charged

The property is very clean spacious and comfortable Nothing It was all perfect

Atmosphere people pool loved it I like the split room from bathroom. Room has great space Pool space for hotel guest could be more. Room needs curtains Beds are not comfortable Bigger TV

Hotel, food and room were all great and beautiful but the only thing is so weird how the curtains in the room were not it… we had to sleep with all the outside lights coming in and also the microwave light as well at the bottom. And super hot at night time. But other than that, everything really cool

For a building built in the 50s it was well taken care and comfortable for our stay. I thought the staff and valet did a great job and were very friendly. . It was a short walk to restaurants and the beach and the nights were calm and quiet on the property so we slept great.

The lobby was welcoming, the pool was great. The room was clean but the furniture and bathrooms need upgrading. The staff were friendly and helpful.

Really good location! Beautiful views! 20 minutes away from FLL airport. Located perfectly in between pier (downstairs) & beach (2 min drive 10 minute walk)!!!

Exceptional

Very friendly good vibes good view good food

The pool looked lovely from afar -- but we didn't stay to use it or the restaurant, Lola. The staff was excellent, understanding our dissatisfaction and refunded our payment in full.

Superb

Location, room was very comfortable with lovely views Breakfast in a box

Location, room was very comfortable with lovely views Breakfast in a box

E edita remodelación y urgente cambio de cortinas

Great customer service! Need some updates/upgrades! Wonderful area, felt safe walking around the area in the evening and at night.

I had a nice, pleasant day. The pool area was real nice and the staff was very helpful.

Very good resort, excellent attention !!!!!

Was a good stay! Will definitely be back!

The staff was friendly. The front of the hotel, the lobby, the pool and outdoor bar area have a really nice old Florida vibe. However, the room was terrible. White cement walls. No decor. Window blinds were old and you could see in between the slats, not good privacy. My TV didn't work, even after I had someone come up and replace the remote. My friend, for whom I booked a separate room, had plumbing issues and had to change rooms

Awesome place to stay from the room to views of the ocean and intracoastal. Would definitely book and stay again.

Nice room, needs some upgrades but clean. Bar and restaurant are good. All the staff was friendly.

The staff was amazing. From checking to checkout the service was incredible, they really upgrade our experience. Yes the hotel is not new but is

Old, kinds scary if youre used to nice normal hotels

Hotel needs to be updated. Clean in common areas. We were large group with 5 bedrooms and all the bathrooms need updating. Tubs with paint patches. Didn’t care for the breakfast boxes included. Some staff very nice and helpful other not at all.

Yup

Very good

I thought it was a beautiful hotel, staff was friendly and helpful. I do have one suggestion though please think about adding room darking shades or blinds to these rooms. There was too much light coming in the room at night and it made it difficult to sleep.

The bed was comfortable, however the floor was old and there were roaches running around. The location and building is good but they need a overall renovation for the price they are charging $200 night

i’m a guest there they forced you to do valet parking valet is the biggest scam in Florida. I’m not an invalid. I don’t like them moving my seats touching what if I have my weapon in the vehicle I don’t like these people touching my vehicle. Would you let anybody into your home that doesn’t belong in the home the restaurant there we couldn’t use it. They said they were reservations there for three weeks already. We couldn’t use the restaurant at the hotel the continental breakfast they give you a box they give you a box it’s awful and it’s a very old hotel. I’m never gonna go there again. Expedia hide plenty of information when you book with them.

The bed was comfortable, however the floor was old and there were roaches running around. The location and building is good but they need a overall renovation for the price they are charging $200 night

Excellent staff . Daniel was great !

I liked the beauty of the place, the comfort of the room, and the incredible view from the apartment where I stayed. I think breakfast could be served in the hotel's restaurant area, and that there could be more food options. I expected to have a proper breakfast, not a boxed meal.

I liked the beauty of the place, the comfort of the room, and the incredible view from the apartment where I stayed. I think breakfast could be served in the hotel's restaurant area, and that there could be more food options. I expected to have a proper breakfast, not a boxed meal.

The need to fix the place up!

floors were very dirty, black socks at the end of the day. when we asked front desk different question different days they acted like we were bugging them, even night shift guy. day time guy was short with us, asked how to get on water taxi, he said follow the signs without looking at us. rented pent house, 4 forks 4 steak knives, 2 bowls. no spoons no spatula. kitchen. def needs more. view was awesome!! beds r comfortable. very plain place, just a lot of space with no frills.

The location and that it was right next to the marina The floor was slippery and sticky. The room was crusty old. Looks like they tried to give it a makeover, but the showers in the bathroom was so old and outdated toilet didn’t flush right. And most of all I left my two pillows that were very expensive on the bed and when I called the same day I left they couldn’t find my pillows and they wouldn’t even call me back. I had to keep calling and they basically just told me that they didn’t find anything. Do not stay here.

The location and that it was right next to the marina The floor was slippery and sticky. The room was crusty old. Looks like they tried to give it a makeover, but the showers in the bathroom was so old and outdated toilet didn’t flush right. And most of all I left my two pillows that were very expensive on the bed and when I called the same day I left they couldn’t find my pillows and they wouldn’t even call me back. I had to keep calling and they basically just told me that they didn’t find anything. Do not stay here.

Loved the place for a weekend getaway

The hotel is good .

The blinds were broken and unevenly cut. The shower head skeeted water on the floor. There were no amenities available to enjoy. The pool closed at 7pm. Had to pay $40 for resort fee and $50 a day for parking and had to use their valet, was inconvenient to have to get things from car. No breakfast was offered/mentioned. I loaded my car early so I dont have to do it last min at check out, went and sat by the pool, walked in room only to find 2 staff members in my room and I had not checked out. My purse and my guest items were still in the room. They were standing over our belongings. First of all they should've checked with the front desk to see if we checked out. The moment they saw belongings they should have immediately left the room. The female stated she thought we checked out and the male stated he was helping us with our luggage. That was a completely false. The male did not help with anything, other than, was about to help themselves to our purses and belongings. The building needs renovation the rooms was like a low budget motel. Those pictures posted are 30 years old.

Everything was so old!! The front door barely worked- I had to get a staff member to open it for me. No coffee pot in the room. All the areas were rickety and patched up. The sheets were clean, but the bed had serious dents from use. The room would NOT darken even ant night! Horrible shades and they have these blue lights glowing all night. The A/C was LOUD. Absolutely NO amenities like a simple USB plug! The staff was WONDERFUL. Very polite and helpful, with easy & fast check in and check out. Valet service was great.

I’m so happy we ignored the reviews. I’m not sure if the hotel has been revamped or something but overall the stay was wonderful and it’s right on the beach. Literally, you can walk to Pompano pier it takes less than six minutes and it was safe. The outside pool area was really nice. The bartending staff was excellent and they do happy hour and it sits right on the intercoastal. Only thing that I would say is not good is the 27 dollar a day parking I think that that actually should be factored into your hotel stay. It’s a bit excessive.

On the flip side, our (girl) bartender/server at our table next to the bar was excellent 😃👍 She greeted us with a smile and asked us how we were doing and also what we had planned for my birthday weekend. Our drinks and meals expedited without hesitation. The food was very good and plentiful. The pool and lounge chairs were a nice touch being on the inlet and all. Met Michael, Lola's GM was great! Greeted us and asked us how he could be of service to us. We either did not hear or forgot, but pool towels have to be given back the same day or you are charged for them. Told Michael about situation and he was able to contact the hotel GM who took the towels off of our bill. Other than that our weekend stay was awesome and convenient to be right next to my SCUBA Charter at the marina.

The beautiful weather It's very peaceful. Walkable to the beach and pier. So you can enjoy the beach and then the pool after. I will absolutely be back The staff, the valet, everyone was so pleasant. The rooms are not fancy but they are big, bright and the views are wonderful

The location Breakfast was really bad. Did not eat there the three last days. Found the bed sheet dirty upon arrival. Toilet tub faucet were rusty old .Almost got burn by hot water because of defective handle in the tub. TV not much to see

The location Breakfast was really bad. Did not eat there the three last days. Found the bed sheet dirty upon arrival. Toilet tub faucet were rusty old .Almost got burn by hot water because of defective handle in the tub. TV not much to see

Very poor

I liked the marina and the staff was awesome..Good food and great atmosphere.

I got there late at 4:30 and check in is at 3:00 and I was told to go wait somewhere that my room was not ready. I said check in is at 3, I be you enforce the check-out time of 11. He said yes, I said I'm tired and I need a room. So he got the manager and a room magically appeared. I did not care for this at all. I got to the room, I have stayed there for 20 years, I did not see any room improvements. I had four vertical blinds on the floor. The sun was going to kill us in the morning. So I called the front desk, they said the guy would be up in 1/2 an hour. We waited, called back he said the guy was there. We said, no one has been to this room. He checked with the guy, and he had gone to the wrong room. He finally came and fixed the verticals. That should have been done before the guests arrived. The hotel was fine, just we did not notice any renovations to the rooms, only to the bar and restaurant area. We did not realize only all valet and extra charge per day for it. They said it is listed on their site. It was an ok stay, location, location, location.

The Sands is an older place, maybe built in the 60's? They did a light renovation a few years ago, so it is nice. But the best thing about the Sands is the view. They provide a nice little balcony, big enough for a small table and chairs, where you can fade away while watching the never ending boat traffic on the intercoastal. Look the other way and you have a distant ocean view which is also nice. When you first walk in the door to your room your eyes jump to the wall to wall windows and that special view. It is just fabulous. Lots of activity going on below, especially at Lola's bar and restaurant, which is very active, but not too loud. The staff is friendly and they provide coffee and a boxed breakfast of a bagel, yogurt and juice, which is nice.

1 block to beach. 1st floor of hotel is nice and renovated room nicely decorated. The renovation did not include a new door and vertical blinds which are needed. Staff was very attentive and so friendly

Very good

Every thing was good

Hotel is definitely not what is advertised and doesn't look anything like the pictures very disappointing stay

The location was very good, the main lobby beautiful renovation and decor. Friendly staff. Nice enough, although the price was very good and view beautiful. Beds not the comfiest. Noisy from adjoining room. Breakfast boxed and prewrapped not great just basic, and only available for 2 of our party of 4. Room was pretty but for some odd reason post shower, our bathroom suddenly smelled heavily of cigarettes. Seems nice initially but quickly feels dated inexplicably. Parking extra fee.

The location was very good, the main lobby beautiful renovation and decor. Friendly staff. Nice enough, although the price was very good and view beautiful. Beds not the comfiest. Noisy from adjoining room. Breakfast boxed and prewrapped not great just basic, and only available for 2 of our party of 4. Room was pretty but for some odd reason post shower, our bathroom suddenly smelled heavily of cigarettes. Seems nice initially but quickly feels dated inexplicably. Parking extra fee.

The property was really nice, but the rooms were just simple. Need to be upgraded.

Lobby was nice. A friend and I would have our boxed breakfast there because we believe there was mold coming from the AC.

The location The ac system did not work nor did it cool our room. It was extremely hard to sleep.

The location The ac system did not work nor did it cool our room. It was extremely hard to sleep.

Disappointing

Overall, I’d rate it a solid 9/10. A great choice if you’re looking for a charming independent hotel.

Actually, they had to relocated me and my guest... BUT they took good care of us. They made the reservation to a sister resort/hotel nearby. We stayed at the Residence Inn by Marriott which was no issue to us and 1.1 miles from The Sand Resort. The cost I pre-paid stayed the same. Hopefully, I'll get to experience it during my next stay in Pompano Beach ⛱️.....

Staff was amazing. Very nice place and convenient. Restaurant on site was delicious. I felt like I threw away some of the breakfast every morning. Might be better to have a fridge for people to access so there is not as much waste. Was a nice addition to have though. :)

Staff was amazing. Very nice place and convenient. Restaurant on site was delicious. I felt like I threw away some of the breakfast every morning. Might be better to have a fridge for people to access so there is not as much waste. Was a nice addition to have though. :)

Rooms need a little work but the hotel is in a great location. Bar and pool area is nice. I keep going back.

great amenities, even a water taxi stop which was great. Food was also very good, rooms updated.

Lobby and pool area were beautiful but the rooms needed a lot of work. We would stay here again once they renovate the rooms.

The restaurant by the pool was a little odd. People eating watch you swim and get splashed?!?! The music was very loud but off at 10pm. Fragrance in the lobby could be troublesome for people with allergies. Short walk to the Pompano pier, restaurants and shops. Comfortable beds, luscious sheets and pillows. Bed frame a little wobbly.

I had to pay $25 a night for parking my car.

I had to pay $25 a night for parking my car.

This was our 3 year coming to this hotel the rooms all have awesome views of the intercoastal and the staff was very accommodating and great each year we have been there will hopefully be back next year

Everything was pretty nice

Great staff, Greta stay! Brunch was 1000/10

Clean room, staff was very helpful and friendly. All amenities functioned properly and pool/restaurant/bar were excellent.

Awesome trip

cockroaches, stuff never showed up to clean de room. Nasty room. Smell not good. I make 1 reservation with 2 rooms. They charge me $300 deposit I was left since 3 days and they not refund me it. Is a Terrible place. I ask for clean bed sheets And they said they don't have it I went through with Terrible services. Was 3 days trip.

Beach is close cockroaches, stuff never showed up to clean de room. Nasty room. Smell not good. I make 1 reservation with 2 rooms. They charge me $300 deposit I was left since 3 days and they not refund me it. Is a Terrible place. I ask for clean bed sheets And they said they don't have it I went through with Terrible services. Was 3 days trip.

The location and staff are good The beds were bad

Sands Harbor is a hidden gem in Pompano Beach. It’s certainly not the newest or priciest hotel but it had a personality all its own. Really impressed with their decor and vibe. Will certainly visit again!

The common areas at this property are very good very nicely maintained and very modern. The rooms leave a lot to be desired and anything you need you have to ask for they don’t do anything except what you ask for. I’ve never been to a hotel where I had to ask for a box of Kleenex.

Location was pretty convenient. Area around the pool was nice. Room was clean. Breakfast boxes were nice. Paying to park. Need more USB ports.

No parking except for valet but they were actually very good.

Place at best average. Rooms are outdated and washroom area very weird setup. I ordered a King via Hotels.com and paid for that Level. When i got there i had 2 queen beds. They said no guarantee for beds when ordered thru a 3rd party site. It was our anniversary, so this was a let down and no consideration. They gave away breakfast boxes for breakfast which was a nice touch, however orange was completely mouldy. Although we didnt use the pool, it did look nice. Restaurant on the water was very nice, food not so great. Great location though i will give it that.

A wonderful location. Staff was courteous and professional. Outdoor pool and bar are great. You can watch the boats go by while enjoying a cocktail.

The hotel is tired and needs some love . We stayed in the “Penthouse” which was a basic hotel room on the top floor. There is no maid/cleaning service . When we called down to inquire , we were told “you’re not at the Marriott”. The saving grace was that the restaurant and pool bar ( Lola) were great

The breakfast was generic, the hotel restaurant had no varierty

Needs renovation

The location, pool, restaurant and friendly staff The lunch boxes, old fixtures in the room / bathroom.

Great location and vibe! Cool waterside bar! Offers free breakfast which is a prepackaged box with a pastry, bagel, yogurt, small carton of OJ, mini bottle of water and an orange. All carbs and sugar. Very few pool loungers that are unavailable unless you get out and put your stuff on them at 7am.

The staff is extremely friendly and the outside pool area, bar, restaurant felt new and vibrant. The rooms themselves are simple/clean/a little outdated. The breakfast is a boxed breakfast not continental.

Clean room, fantastic pool and restaurant

Raymond at the front desk was amazing, gave an upgrade, the room was fantastic. The air conditioning unit little too noisy and the bathrooms have to be updated, but overall a great experience.

was my third time there & lobby ,pool, pool bar area is nice. Rooms need updating

You can tell a lot of work went into making it what it is today. I think the price was steep for a very recent re-open. I felt there were a lot of kinks to work out. Breakfast is a cute idea, but seems very wasteful. We opted out the last day because I was only eating 1-2 things out of the box and my husband too. We didn't want to waste more food. I think the item choices were good, but a table or grab & go station seems more practical. I think there could still be an improvement with aesthetics. We saw buckled and broken doors, elevator was a little rough, and shower was touchy.

FAIR… At check in we did not receive our “king” room as reserved. It was stated that there was an issue because we had booked through a third party. But we were given a Queen double room for the same amount. However, we were not aware that we also had to pay a $40.00 resort fee and $25.00 per night parking fee. It would have been nice to be informed of the fees beforehand. Great shower/ bathroom and the beds were comfortable. But it is a very noisy locations.

Our room was cleanish but there were several broken or missing blinds. The floors felt sticky to our shoes and the noise was awful. All night doors were slamming, you could hear your neighbors and our air conditioning took forever to cool the room down. We had asked for a later check out but left as soon as we woke up. I had originally asked the front desk person, Daniel for a different room but he got very defensive and told me that, that was the room I picked so that was the room we were stuck with.

We did not use pool area or restaurant. The pool are looked very nice. Food extremely expressive. $22 for a burger. We did not dine there

Staff was awesome. Daniel was very friendly and very helpful. I would definitely recommend this place to stay. We will be staying here next time we travel back to Florida.

Shower and toilet in very small room…couldn’t move. Not enough lounge chairs by the pool. Should be a small coffee machine in the room. The continental breakfast box was only partially defrosted each morning. The bed was comfortsble. Only 1 luggage rack

Did not use left a day early due to how awful the hotel is

Everything was perfect! Clean room, attentive staff (front desk and Lolas), pool was clean, pool area was clean too

Very satisfied with the room and view. Most of the staff were wonderful

The staff was rude & unaware. It was as if they didn’t communicate with each other about anything and no matter what one staff member may have told you if it’s not the staff member you’re speaking with at that moment it didn’t matter. Housekeeping was by request but we requested them twice on Saturday and nobody ever came. We were then charged at $57 fee for damaged linen that no one on staff could explain. The complimentary breakfast was just a boxed breakfast, nothing worth writing home about. The pool is open dust to dawn, the Lola’s staff at the bar was nice & attentive but if you’re not sitting at the bar do no expect service. The manager, Raymond was the rudest person ever. He should not be in a customer service position, especially not management. Brittany and corrina would say they did something and then when you went to follow up it wouldn’t be done. Nothing about this place gave resort. Definitely take the money you’d spend here and spend it somewhere else. We saw multiple guest get into arguments with the front desk, which really rubbed me the wrong way. Never felt welcomed at all.

Broken lamp next to bed so couldn’t read I could hear my neighbors as if they were in the. room and was woken at 2:30 Very noisy Actually booked for 2 nights and left after 1

One of the cleanest hotels in the usa. Unfortunately, the rooms are connected to other rooms on both side and the front door of 202 or 203 needs replacing. Maintenance attempted to cover the damage door with a metal plate but left a “V” shaped open hole in the door. Room appears to have been broken into. Otherwise, great food, bar, pool and awesome staff. Maintenance needs to replace all the broken doors not Jimmy up with metal. Mandatory Valet!!

Great staff- helpful and friendly! Lunas restaurant was amazing too! I had lunch and dinner there-delish!! Rooms were spacious and clean! Great pool area on the water!

Staff thinks who they are. Very stuffy, not friendly. They don’t deserve to be in such a fine place.

Room was outdated and not pretty inside . AC unit loud and almost impossible to sleep through the noise. Outdoor bar was nice and wait staff were nice and friendly . Staff not very aware of surrounding activities . The complimentary Continental Breakfast was a complete joke . In a to go box was an orange , a bagel a danish in a plastic bag , a small yogurt cup a small bottle of water and small juice container . A joke . Felt like I had an elementary school meal . Not worth the price .

Location was very good, very close to the beach, a lot of good restaurants within walking distance, staff was very courteous, right next to a scuba diving shop and Marina (the purpose of my trip was to go Diving) Our room had a view of the roof top of the lobby… this was disappointing

Too expensive for kind of rooms it offers

I would give them 6 stars if I could. The staff was awesome. Brittany, Daniel and Raymond at the front desk absolutely saved my trip. My return flight was cancelled for 2 days due to bad weather and they went to great extents to keep me in the hotel, so that I did not have to go somewhere else- even though my current room had already booked out - as I was supposed to leave on Monday. All of the staff was very friendly. The atmosphere is very upbeat, the waterfront views are amazing and the food at their restaurant was excellent. The rooms are very clean and modern. Very close to the beach. I liked it so much that my wife and I have booked an extended vacation with them coming up. Highly recommended.

Great people and love Lolas

Rooms are very dated. Front desk staff were cold and not customer friendly. Wait staff slow. Nice property

Rooms are very dated. Front desk staff were cold and not customer friendly. Wait staff slow. Nice property

Night person at the front desk was rude and unprofessional. I was not informed that you needed to request on a daily basis for your room to be cleaned and clean towels. Once requested, it did not happen! I stayed for 3 nights with no cleaning, no trash emptied, but did get clean towels after I requested them at 9PM! I still do not understand my charges. I am a frequent tra veler for both business and pleasure and can't recall a worse stay. When hotel information states, "Breakfast included", no one thinks that's a box with a frozen bagel, etc. in a box that can barely make it to the room, without collapsing. VERY DISAPPOINTING STAY :( Training staff. Renovate rooms, particularly bathrooms.

Pool was clean and the right temperature. Food at restaurant was delicious

Pool was clean and the right temperature. Food at restaurant was delicious

Great

Great

The room was outdated . The bathroom ceiling paint was pealing away in many areas . The smoke detectors are way overdue for replacement . The staff was awesome .

The room was outdated . The bathroom ceiling paint was pealing away in many areas . The smoke detectors are way overdue for replacement . The staff was awesome .

HOTELS.COM MADE NO MENTION OF A FLORIDA HOTEL FEE

HOTELS.COM MADE NO MENTION OF A FLORIDA HOTEL FEE

Room held a lot of humidity. Staff was very helpful. Pool area was really nice.

Room held a lot of humidity. Staff was very helpful. Pool area was really nice.

Remodled room were better than last time bath

Remodled room were better than last time bath

Was charged resort fee but nothing was operational or open.

Was charged resort fee but nothing was operational or open.

The staff were great. Couldn’t ask for nicer or more accommodating people. The room was another thing. The shower was terrible. Had to have maintenance come in. They were great. Room was very hot because of the sun and the a/c wasn’t efficient. The real problem were the roaches. Short of tearing it down I doubt there is anything that can be done. They have changed the way you get food by the pool. No more grill so the food is much more formal. No more fish dip or steamed shrimp. Very pricey. Aperol spritz was almost $20 by the pool. Won’t be returning even though the location is amazing.

The staff were great. Couldn’t ask for nicer or more accommodating people. The room was another thing. The shower was terrible. Had to have maintenance come in. They were great. Room was very hot because of the sun and the a/c wasn’t efficient. The real problem were the roaches. Short of tearing it down I doubt there is anything that can be done. They have changed the way you get food by the pool. No more grill so the food is much more formal. No more fish dip or steamed shrimp. Very pricey. Aperol spritz was almost $20 by the pool. Won’t be returning even though the location is amazing.

We’d love to come back. Let us know about promotions this time of year.

We’d love to come back. Let us know about promotions this time of year.

The staff is so kind. Michael is very welcoming! Foods good. I suggest this place more for families.

The staff is so kind. Michael is very welcoming! Foods good. I suggest this place more for families.

I was unable to make my trip due to flight issues that day. After trying to reach the manager at the hotel for a week (not easy), he told me there was no way he could issue a credit for what will be my next trip.

I was unable to make my trip due to flight issues that day. After trying to reach the manager at the hotel for a week (not easy), he told me there was no way he could issue a credit for what will be my next trip.

Loud and the room

Loud and the room

Room was just acceptable. Bathroom needs update. Breakfast could be better. Phone did not work.

Room was just acceptable. Bathroom needs update. Breakfast could be better. Phone did not work.

Som surprise up charges, not to happy about it

Som surprise up charges, not to happy about it

Blinds did not close so the outside lights were shining in the room all night. The room was very large and bed was comfortable.

Blinds did not close so the outside lights were shining in the room all night. The room was very large and bed was comfortable.

staff was great

staff was great

Everything

The location was great with beautiful views of the intercostal and from the 8th floor, you could see the Atlantic. The room, while large and spacious, was very dated. The doors were in poor condition with visible gaps all around and were very thin. You could hear the people nextdoor to you like they were in the same room (bathroom and body function noises included). The music from the bar down stairs was not muted at all by the door to the balcony. When the music at the bar stopped playing, there was a large yacht in the marina that started blaring their music and partied until well after 11 PM.The shower ran out of hot water mid-shower due to small hot water heaters that were under the sink in the bathroom. I was studying for a state exam so the constant noise was a big problem. It was bad enough that my AirPods muffled it to some degree but didn’t eliminate it entirely. I’d say if you are a spring breaker looking for a party spot, this is your place. For me as a business traveler, it’s a for sure no go.

We loved the outdoor pool space especially! It was super convenient to be able to order food and drinks from the restaurant while relaxing by the pool. The location was also great- walkable to the pier/beach and some restaurants and stores.

We loved the outdoor pool space especially! It was super convenient to be able to order food and drinks from the restaurant while relaxing by the pool. The location was also great- walkable to the pier/beach and some restaurants and stores.

Staff was very friendly and professional and accommodating

Staff was very friendly and professional and accommodating

People were smoking. The bathroom had problems to turn on the water. There was many seals for the front door and rear door for the balcony letting air in that place for the money needs a major updating in the rooms for the price I paid I wish I can get a refund back I will not stay there again I promise you that

People were smoking. The bathroom had problems to turn on the water. There was many seals for the front door and rear door for the balcony letting air in that place for the money needs a major updating in the rooms for the price I paid I wish I can get a refund back I will not stay there again I promise you that

T

T

Clean room , friendly staff and prime location

Clean room , friendly staff and prime location

The staff was very nice. The room was very clean and spacious. Only down side about the room was that the walls are thin, I was trying to sleep and heard children crying and screaming for hours because they didn’t want to go to bed. The views were beautiful and the restaurant down stairs was great too!

The staff was very nice. The room was very clean and spacious. Only down side about the room was that the walls are thin, I was trying to sleep and heard children crying and screaming for hours because they didn’t want to go to bed. The views were beautiful and the restaurant down stairs was great too!

We did not get the room I booked (King bed with pull out couch). At check in I was told: so sorry, but there was a mistake and they accidentally gave my room away. Since we were 4 people (2 adults and 2 children) they offered one (!) roll-away bed for free. There was no breakfast although the ad clearly states “ breakfast included”. They gave us 2 boxes that included a mini water bottle, a muffin and an apple. When we mentioned that we are a party of 4 guests, they said each room only gets two boxes. Makes NO sense! There is no free parking only valet at $25 per night. The pool looked green in the morning. Obviously it had not been cleaned in a while. We watched them sweep a lot of green algae together and eventually one of the staff got in the water in his underwear (!) to repair the pool light. The location is great and the view of the marina is beautiful. But at almost $300 for a regular night I don’t feel that I received what I paid for…

We did not get the room I booked (King bed with pull out couch). At check in I was told: so sorry, but there was a mistake and they accidentally gave my room away. Since we were 4 people (2 adults and 2 children) they offered one (!) roll-away bed for free. There was no breakfast although the ad clearly states “ breakfast included”. They gave us 2 boxes that included a mini water bottle, a muffin and an apple. When we mentioned that we are a party of 4 guests, they said each room only gets two boxes. Makes NO sense! There is no free parking only valet at $25 per night. The pool looked green in the morning. Obviously it had not been cleaned in a while. We watched them sweep a lot of green algae together and eventually one of the staff got in the water in his underwear (!) to repair the pool light. The location is great and the view of the marina is beautiful. But at almost $300 for a regular night I don’t feel that I received what I paid for…

Clean room

Clean room

Very run down, room was dirty and not very comforting. Walls and doors were so thin you heard everyone talking in the rooms next to us.

Very run down, room was dirty and not very comforting. Walls and doors were so thin you heard everyone talking in the rooms next to us.

Charged two cocktails (one Chivas, one Black russian) at the bar and were billed excessively. When I tried to clarify drink prices at checkout, we were given the run around for 20 minutes and couldn't get an answer

Charged two cocktails (one Chivas, one Black russian) at the bar and were billed excessively. When I tried to clarify drink prices at checkout, we were given the run around for 20 minutes and couldn't get an answer

Breakfast was a plentiful boxed arrangement of juice, fruit, pastry, bagel. Coffee was in the lobby.

Breakfast was a plentiful boxed arrangement of juice, fruit, pastry, bagel. Coffee was in the lobby.

Staff was attentive and courteous

Staff was attentive and courteous

The staff was especially courteous

The staff was especially courteous

The lobby was lovely and the pool areas looks great. It seems as though the hotel is working on getting better but may be some time away from that

The lobby was lovely and the pool areas looks great. It seems as though the hotel is working on getting better but may be some time away from that

Room was dirty

Room was dirty

Polite and

Polite and

Warm & welcoming staff. Clean room. Renovated bathroom was nice. Got trapped in elevator the first day. I didn’t feel there was adequate follow-up to help me feel comfortable afterward. Took stairs that felt sketchy at night the entire trip and for the amount we paid upward of 1k for 4 nights, time as we factor in the taxes, fees and parking, that was not a great experience.

There really weren't any amenities, not even a coffee maker in the room. My room did have a microwave and small refrigerator. While the room was spacious and nice the rest of the property needed a face lift. The elevator kept breaking. The lady that worked the second shift for check in is great and super friendly. The continental breakfast was really bad. You get a small box with about 4 thinks.

There really weren't any amenities, not even a coffee maker in the room. My room did have a microwave and small refrigerator. While the room was spacious and nice the rest of the property needed a face lift. The elevator kept breaking. The lady that worked the second shift for check in is great and super friendly. The continental breakfast was really bad. You get a small box with about 4 thinks.

everything was great! everyone was very helpful and friendly!

everything was great! everyone was very helpful and friendly!

Decent hotel but no where near worth the price. The entrance is fixed up but the rest of the hotel is more motel 6 like. You are not told until after you book that they are going to charge a resort fee, which is apparently is because they have a pool. I have stayed at $39 a night hotels that have a pool. The hotel has a parking lot but you have to pay another $20 a day to park in it. The parking lot across the street doesnt allow overnight parking. The breakfast in the morning comes out in a little box like they are sending you off for a school field trip. Again not a bad hotel but between the high rates and extra fees there are a lot better hotels to stay in.

Decent hotel but no where near worth the price. The entrance is fixed up but the rest of the hotel is more motel 6 like. You are not told until after you book that they are going to charge a resort fee, which is apparently is because they have a pool. I have stayed at $39 a night hotels that have a pool. The hotel has a parking lot but you have to pay another $20 a day to park in it. The parking lot across the street doesnt allow overnight parking. The breakfast in the morning comes out in a little box like they are sending you off for a school field trip. Again not a bad hotel but between the high rates and extra fees there are a lot better hotels to stay in.

Breakfast was a joke? The view

I liked the location of the resort and the ease of parking. The lobby and pool area are maintained and very nice. The balcony/room views are spectacular. The room is in need of updating. The furniture updates are very nice in the room. Specifically, the walls and doors looked as if they had been repainted too times. The blinds didn’t completely close(they let too much outside light through) and one blind broke off and fell down when we closed them.

I thought the room was blah. The room had no fixtures, no decor and the room echoed due to that. Maid never came and cleaned our room. Just expected more from Sands Harbor. Outside is beautiful with the pool and view but lacks TLC in the rooms.

I thought the room was blah. The room had no fixtures, no decor and the room echoed due to that. Maid never came and cleaned our room. Just expected more from Sands Harbor. Outside is beautiful with the pool and view but lacks TLC in the rooms.

I loved the place, the location, and the price. Breakfast used to be much better, as was the bar with live music.

Very good

The room was clean and some of the staff need to work on customer service. The receptionist who checked me in was very helpful. The restaurant here is not fully open as of Jan 10th because I asked for dessert and that what I was told. Great room views

It would take several tries and a kick to open it The room Itself and balcony were fine

horrible customer service stayed there a week multiple issues with being unsafe, hotel, staff not enforcing hotel policies, and a bunch of other things under ownership of new owners, and the manager told me well. That's just Pompano for you and none of my concerns were addressed.

Raymond was extremely helpful and accommodating to our party when our Airbnb home was not up to standard and we needed an immediate place to stay for two nights. Wonderful facility.

Room Veiw Great.. Restraunt , meh, bar service very poor!! If you were not off a yaucht , docked out front, really bad . front desk super nice.

The charge for the “Resort fee” which really doesn’t get you anything used to come with a credit at the bar prior to the remodel. This has been eliminated. We also showed up at 7:45pm to find the bar closing at 8 “Because we aren’t really open yet” even though there were a bunch of people there the staff didn’t want to stay a little longer and make the restaurant or themselves any extra money.

Location and cleanliness. Locks on room doors could be better!

Incredible location, courteous staff, spectacular food at the Sands restaurant. Excellent value.

Unfortunately. Breakfast was not good at all A box with yogurt apple water and 1 muffin

We have stayed many times at The Sands Hotel. The staff are incredible from the Manager Raymond, Housekeeping and Parking Attendant. The location on The Intercostal i is great, but the Restaurant has been closed for some time with limited selection. Not a place designed for kids. The rooms are good sized but not modern and lack electrical plugs. If your not needing a resort atmosphere and like the Intercoastal and a block from the Ocean this Hotel is a great Value with very good Staff.

Had doors that lead to different rooms really is what made us leave

Lovely snall hotel that gas been recentky updated. Staff was very helpful and pleasant. Rooms have just been refone and are spacious and well appointed. Great tiki bar and pool over looking the intercoastal. Only problem is they do not have daily maid service unless you request it. We did request it,, but they never came. That was disappointing.

Room are horrible. Do not get swayed by ground floor reception and Pool area. Rooms are old fashioned, beds and bed linen and blankets are poor wualuty

Balcony view was beautiful. Mattress and pillows were very comfortable. To go breakfast did not satisfy. If they had put a bagel and a cream cheese in there, what a difference it would of made

Great place

Yes the balcony view was AMAZING, love it every time. Bar have several selections of drinks..Looking forward to stay again after the holidays. Madison and Rob serve at bar they were great. It was amazing seeing boats stop by for a drink. Love every moment of my stay there.

The included breakfast is a joke, one apple and one crappy muffin in a box.

Scenery at pool being on Intercoastal was awesome!!

Worst hotel experince I've ever had! Which totally broke my heart since I grew up going to the Sands Harbor. There was a plumbing issue with toliet casuing it to flood into the bathroom and closet area. This happened in the morning. I left to go grab breakfast around 10am. I let staff at the front desk know the situation and that I would be back later. I returned around 1:30pm and the issue had not been addressed. I called the front desk to let them know. Was never offered a room change. I was not able to use the bathroom or shower due to the issue not being addressed since the floor was still covered in water and toliet not working. I had to be at an event at 3pm which I was not able to shower or get cleaned up to attend this event. I stayed with a friend whom was still in the room till 5pm with no way of using the restroom unless they went down to the lobby. They decided to head out stopping at the front desk and asked again when the situation would be addressed. Staff still did not offer to chage rooms but would have the issue finally addressed. Disapponted is an understatement! This is absolutely unacceptable. Never in my life have I experienced anything like this.

AC unit was so loud we couldn’t hear the TV.

Nice view of the Intercoastal

Excellent staff service, they make you feel welcome!

They added $90 to every charge. Amounting to $ $323 plus extra $440. PARKING WAS $48 PER DAY.

Room was clean,nice view but, kind of dated limited hot water

The hotels amenities were fine but I was severely over charged. I paid twice.

Super

The breakfast was an apple and a yogurt. Not even worth the time to get it. No thought went into it at all.

Excellent staff

Easy access

Clean rooms but could use more towels. The shower handles were too tight and hard to open. The towels were poor quality and they seem to be old. No microwave oven in the room. Nice big pillows. TV quality was not 1080 resolution.

Wasn’t able to get refund, even though the stay was suppose to be for the next night.

Quiet

The staff was extremely kind Look forward to staying here again

All staff was really nice. Room was clean.

The place was run down, beds were old and very lumpy. Breakfast ended early and was limited.

We had to change the days coming in one day later staying a day more. Called hotel to tell them. They fixed it but Expedia canceled our stay. Had to pay hotel price. Terrible miscommunication: waiting for refund from Expedia.

It was closed and redirected

Bathroom was scary. Out of the pouching movie. Flickering light in the bathroom and tub was in bad shape.

good roms and staff bad thing pool was't open and bar and restaurant too

From the moment I arrived, I was in awe. The entrance set a beautiful scene, and everything about my stay exceeded expectations. My room included a balcony—a wonderful surprise—and the view was absolutely breathtaking. Watching the sunset over Pompano Beach took my breath away. Even with renovations underway, the staff were consistently courteous and welcoming. I also had access to the nearby Residence Marriott for beach and pool use, plus dining—an added bonus that elevated the experience. I went jet skiing and had an amazing time. The nearby boardwalk was peaceful and picture-perfect for unwinding. Everything about Sands Harbor felt warm, inviting, and full of life. I honestly didn’t want to leave. This stay reminded me how beautiful and peaceful life can be by the water. I look forward to returning to Pompano Beach and staying at Sands Harbor again—it’s simply the best!

To noisy and dirty

Great experience and employee friendly service

La chambre attribuée n’était pas terrible sans vue, juste située au-dessus des climatiseurs extérieurs du bâtiment, donc plutôt bruyant mais bon pour une nuit. Okay. Sauf que dans la salle de bain plutôt vieille, la douche ne fonctionnait pas. Je retourne à la recption pour voir ce qu’ils peuvent faire. Ils nous changent de chambre, le temps de remballer nos affaires et nous rendre à la nouvelle chambre : elle était occupée par qq und’autre. Je redescends à la réception, il ne comprend pas comment c’est possible. Gère mal le système informatique. Nous il est 23h, nous essayons de retourner dans notre ancienne chambre sans douche. Elle est occupée également. Finalement on nous donne une chambre libre avec douche à minuit et demi. Nous n’étions pas les seuls dans ce cas là. No running water, overbooking, bedbugs, pas de resort (bâtiment en restauration, piscine vide), une boite avec un yaourt une pomme et un muffin sous vide pour le petit déjeuner. Une nuit d’horreur pour Halloween. Bien calculé

Big clean room with a big balcony with a view of a marina.

New elevator, reopening of pool and restaurants

We visited right when they re-opened after renovations. The hotel was clean, staff friendly, and nice views. I wish we weren’t charged an amenities fee when there were no amenities on site (pool, bar and restaurant all still a work in progress). We would come back but only when the renovations are complete.

Room was just ok. Nothing was open no pool or bar

Room wasn’t as describe. Shower was cold, towels were dirty, no pictures on the walls. Walls were so thin I could hear other guests coughing in their room. Breakfast was a box breakfast that had one apple a warm yogurt and a muffin they charged $20 for the facility fee and no pool was available.

Needs updating, the ac made horrible load noise all night, couldnt sleep. Would never recommend. They were not honest about property renovations and restaurant not available and breakfast was a box. Did not inform about cost for parking on website before reservation. Very upset with the property conditions.

We got there late night after driving 9h. The room they gave us was occupied, this happened twice. We wait in the lobby for 1h30min and the hosted went room by room to check which one was available for us. We ended up with a room we didn’t pay for, meaning that we needed two queen beds and he gave us one king bed. Even when we got our room, we had people knocking on our door multiple times during night time because they also thought that was their room. Really bas service and experience

Good

Room was clean- office was clean- valet was perfect- however, all of the amenities they stated they had, they didn’t. No restaurant, had to go down the street to get the free breakfast because they didn’t have a restaurant. The pool was down and couldn’t walk out to watch the sunset. All of the main reasons why we chose this location was not available. So frustrating. We ended up leaving a day early because we were that disappointed.

This was there first weekend open after a multi-month refurbishment. The first room I was in had a AC unit so loud I immediately requested a different room. The keys did not work in that room so had to go back to the lobby to rekey the cards. The floors were dirty in my and my friends room. Our feet got dirty walking on the floors in the rooms. One of the two elevators did not work on day two of my stay. The Pool and Restaurant were not open yet. They should be in a few months. The people were very nice. The lobby looks nice. It is not expensive, so maybe worth the cost.

Property said view of marina and we had a view of the roof.

The room was very clean and spacious, however there was no hot water, the one elevator that worked was very slow, the pool and restaurant were not open yet still had to pay a resort fee of an additional $25 upon check in plus $25 to park. Breakfast was coffee and an individual box with a water, green apple, a prepackaged muffin and a warm yogurt. Coffee was good:)

The hotel is being renovated, the pool and amenities are closed under construction. The rooms smell bad, no hot water in the shower, and it smells like sewer.

This hotel is a very nice hidden gem! Unbelievable price, tremendous location, and views!!! The staff is remarkably friendly and efficient! Raymond is an asset to this establishment, as well as the valet staff!! I will absolutely be back!

Everything was lovely

Nice view!!

The hotel/resort was closed & I wasnt made aware of that! It was such an inconvience to go to another hotel that was further away from our venue we were attending!

Love this place

Good

Hotel staff was very accommodating and handle any request made, such as resetting the TV that a previous traveler had improperly set. I found them cooperative and helpful.

Fun

Pool was amazing! Close walk to the beach.

Had a few problems, had change room.

I don’t like their breakfast it just come into packs.

Air condition not work properly, dirty, not breakfast continental, only 1 apple, 1 muffin and 1 yogurt, two breakfast per room, I paid for 3 people

We got check in,went to our room and the view was awful, A roof. The lady at the front desk changed it and ended up with gorgeous views. Unfortunately every evening when we came back to the room there were cockroaches on the bar area. Upon checking out I mentioned this to the gentleman at the front desk. He said the room would have to be fumigated. We were wanting to stay another night as we love the area. I asked if we could possibly have a discount on a different room and he said they were almost full and would not offer any type of discount because he knew the hotel would fill up so we left.

Thanks

The stay here was beautiful and it was very clean. The staff was very friendly

Rooms very clean , pool was magnificent, Bartenders were wonderful and the valet dudes are ballers! Great place but could be better

good

Additionally, the breakfast consist of a “box” you have to get at the front desk before 10am. The box contained a yogurt (mine was expired) and apple and small bottled water. There is not a coffee maker in the room meaning you have to go downstairs every morning for coffee. Which you better hurry because they ran out. The bedding was the worse and the beds hard with springs being felt everywhere. Even the towels and washcloths are of very poor quality. I felt that the room never fully cooled off even with the air running continuously. And the walls are extremely thin as I could hear my neighbors sneeze and talk. I walked around the property to understand the “resort fee” but the only thing it had is a pool. This isn’t a very large pool and did not look very clean. It also was full of kids when I went down. The other amenity was an onsite restaurant that had very overpriced food.m and drinks. A glass of house wine was $12 and not a great selection. I cannot express in enough detail how much I disliked this hotel. The only positive was the location but it’s still a couple blocks from the beach. You can walk the drawbridge, which opens often for the boats if you want to try other restaurants but I would just recommend staying anywhere else!

Perfect spot for a weekend getaway! Great vibes and close to the beach and many restaurants!

Will I come back, not likely.

The stuff and customer service is not good. They're rude and then even they have a view view of their room but they don't have a AC quiet. The AC is very loud and when you talk to the customer service front desk they talk too rude and then they tell if you don't like the room you have to check out so I don't like this

Awesome place, good service, great location

Breakfast is in a box you have to ask for and if you have 2 they offer you one and it is a apple yogurt small muffin and water. They hold a 50.00 a day on your card until after you leave. Over all it was cute but old.

Did not receive deposit back from stay. It’s been weeks now.

Very nice stay

I stay here when ever I’m in pompano beach. Great staff good location. Fair price. Love hanging out at the bar and watching the boats go by.

Room was very dirty, bed had hair and stains throughout. told the person working the desk and received immediate attitude. They was not accommodating at all, i understand the hotel was booked out but the attitude was just not needed. I didn’t even sleep in the room from how dirty it was left at 5am to find somewhere else to sleep. Lobby and outside was very nice, but never got to enjoy it.

This place is so awesome! Loved staying there very spa like atmosphere very spacious room and loved the balcony. Great pool area with a nice tiki bar. Definitely will be going back!

Upsides. View from my room was great. Also very clean.

The hospitality was to perfection. The room was very clean and the view was beautiful! The manager Raymond was very helpful and made our stay memorable! We will definitely be coming back!

Very cute and amazing views

Fantastic first night staying, and at a great rate vis Expedia. Although, the price to park my rental car for the same night was almost as much as the room rate.

They kicked us out. Had us mistaken for someone else

Liked restaurant on property with good view. Elevator worked but multilevel steps thruout. Old building with minimal upgrades. Poor insulation, poor a/c window unit. Poor security locks, flimsy doors and locks. Poor bathroom setup. Nice furniture and mattress but no mattress pad - just flat sheets top and bottom. Lots of pillows. Okay, but I won't go back.

Hot water didn’t work and TV wasn’t working.

what i think abou this property from the valet service to the lobby staff and the guys are the restaurant /bar

Great location! Clean rooms, excellent customer service! Food is amazing

Did not clean rooms. Bottled water was already opened in my room. Bathroom was outdated and hallways and common areas were dated and dirty

Property is great except I felt like the people outside can see me through the blinds & the light fixtures in the bathroom are not in great condition at all .

An older hotel, really nice location! Beds were squeaky!

This was a much needed family vacation trip. The sand harbor resort made it just that a vacation. Hotel staff was nice, a good location from the beach. The only bad thing was 25 dollars a night parking. Parking should be cheaper because you are staying at their resort. Shouldn't have to pay that much a night for parking.

The cleanliness left a lot to be desired. The room felt like it had only been superficially cleaned, with some overlooked spots. The blankets were old and felt worn, and the safe in the room didn’t work properly. Additional charges included $25 for parking and a $22 accommodation fee, which felt excessive given the level of amenities provided. Overall, the price didn’t quite match the experience. With a bit more attention to detail and transparency, the stay could have been much more comfortable.

The decor and scenery was beautiful! Everything was clean as well. The only thing I didn’t like was the breakfast boxes

Great staff, awful hotel

What's the perfect location for a fast and easy getaway weekend?Just to block away from the beach, staff is great.The fool is great drinks all around winner

Great staff and food was good

perfect

Food was too expensive even with the $10 resort voucher.

Great vintage place. The adding of $25/day for parking and $20/day for "resort" fees is a bit much for no amenities other than a pool and bar/restaurant most hotels have and don;t add on for. The toilet above our room leaked into our room and we had to be moved. The breakfast is a "box" breakfast of yogurt, fruit, and some other little things.

Nice facility staff is friendly just little out dated and need some work on the rooms

Didn't like the property. The front desk stuff were rude. The room and bathroom did not look clean. I really hated my stay there.

Great but is it a old

The rooms are outdated. Room service is by request only. No black out blinds. Missing blind on vertical shades. Water drips constantly from tub/shower. The entrance door didn’t close properly and allowed noise and light in. The pool loungers are very limited due to performers setting up early. The bar was fantastic! Great bar staff and very very friendly! Pool decor was beautiful and the view was as well!

Fantastic staff! Super-friendly, super-accommodating.

Good

Property older than expected but good area.

Great location near the beach and good restaurants around. The balcony had a very beautiful view. I can’t wait to go back.

Beautiful place! Nice pool, restaurant and bar.

They charged me $250 because they said the room smelled like smoke. Neither me or my girl smoke.

The landscaping outside was absolutely beautiful the pool and tiki bar as well. The area where we had brunch was really gorgeous too, everything felt like a tropical oasis. The check in area and my room were spacious and comfortable, wonderful view from my balcony! The staff was great and accomodating & I did notice that some area were in need of upgrade, or repairs, such a the elevators. Overall definitely will go back to the sands next time I'm in Pompano

The hotel and outside bar and pool area was good. The pool shower was not working and the concrete deck around pool needed resurfacing for better esthetics and safety. When in the hotel rooms, it was noisy and we had neighbors that were up all night playing loud music at 5:30 in the morning which should not be allowed. The beds were very hard and creaky but the pillows were good. overall good but I would not stay again under certain circumstances. I would come to the resort to have lunch or dinner to enjoy the outside atmosphere.

The pool area and bar is grest!

Restaurant food & service was amazing! However our issue was the mattress - very old, I guess, because the coils was squeaking with every move, mattress was very firm & uncomfortable. Blinds in the room, did not close all the way, causing brightness to seep through night & day.

Great place for the price!! Room was very spacious and clean, with a great view of the intercoastal. Loved that we had a fridge and microwave as well. Lobby was super cute and morning coffee was surprisingly great. But the real gem here is the outside!! We adored the pool area and the restaurant/bar was fantastic. All the servers we had were fantastic too - so friendly and helpful, especially Steve and Tyler (?)! Location is great - such an easy walk to the beach and several restaurants. I would definitely stay here again - it was perfect for our trip!

The room had a great view of the pool and inter coastal water way the beds were super comfy and only thing was the floors could be mopped cause feet were dirty after walking around room and more info on the 10.00 food voucher we will be back 😊

Pretty great place. Great location would definitely stay again

Manager was incredibly helpful and the staff as well! Great weekend vacation! Can't wait to go back!

If you want a quiet, peaceful stay, you may want to look elsewhere. If you want loud music and a nightlife then this is the one for you.

Place has a good location with great pool and tiki bar on the water. Excellent views from there. Room was dated and needs updating. The furniture was nice but the mattress was way too soft. Good for one night but wouldn’t stay for a week.

And I know everybody was very friendly butThe price is high enough plus they charge for parking and resort fees, and their continental breakfast is in a box which consist of one apple and yogurt and a muffin. I don’t think that is worth the price of staying there.

Nice and cozy

Very outdated, room not clean (hair in tub and sink)

The location was great and the lobby and staff were good. But the quality of the room was atrocious. Bathroom was old and moldy. The towels were stained. The door to the balcony banged in the wind even when locked

Extremely disappointed of their continental breakfast ( they give you a box with a small water, a muffin and a yogurt and an apple) extremely disappointed! In my opinion they should just not provide any breakfast at all, I was looking for some eggs toast or bagel bacon or Canadian bacon with coffee and orange juice . Instead I got a white box and when I opened it ! I was horrified to see what was inside. 25$ parking fee is steep and the hotel fee was not indicated when I booked. Would I go back NO

I was charged for smoking in my room $248, yet I NEVER did. I will never go back to that hotel

I will never stay at this hotel again. I used to stay there all the time. To me they are just gouging the customers. After paying the rate for the room, they also may be paid $25 a night to park the car. If a guest came to visit you at the bar or any other area of the hotel, they charge the guest seven dollars an hour to park their car. They have a band there and that to me discourage people from coming to see the band and have to pay seven dollars an hour as they are coming there for dinner and drinks as well. The room was very nice However there is no microwave and there is no coffee maker. I guess they wanna make sure you only order from them. In the past my company used to do business with them when they were booking over 10 rooms a stay, and when I spoke to the gentleman at the desk, he seem to be totally interested. They don’t let you park the car yourself they force valet parking so you didn’t have to pay the $25 a day plus tip. Their free breakfast is a joke. It is a boxed breakfast, which means everything is cold and you do not get to select anything that goes in the box. They just hand you a box it is not like most buffet breakfasts at hotels like Holiday Inn, Marriott, etc..

Our stay at Sands Harbor Resort and Marina was nice & relaxing. Exactly what I was looking for a staycation for our spring break. Staff were very friendly & helpful. Room was big & nice the only thing was that the floor was a little dirty when we got in.

1. Free breakfast. There are tons of hotels in this area, and one of the reasons we thought this one was a good value was because it included a free breakfast. Note that this breakfast was a box with an OJ, small muffin, a mini yogurt and an apple in it. It wasn't obvious that there was breakfast at all. Everyone had to ask the front desk clerk for it. This could have been better executed. 2. Door to the room. It didn't lock and unlock easily, and the latch on the door was broken, so we leaned a chair against the door during the night since it felt so insecure. Overall, I would call the property a mixed bag. Not terrible, but I'm glad we weren't there for more than a couple of days.

Also had to pay $25 parking fee due to the congested area.

Place is clean. Restaurants food was great.

We had lunch there on site, and I left my purse at the restaurant. Our waiter Juan was kind enough to leave it at the front desk for me. The bed was comfortable, the staff go above and beyond to make you feel welcome. We will be back.

Great location.

The room was dirty. The elevator sometimes worked. The salad was a real spicy salad. Drinks were okay

Juliette was wonderful kept the place running smoothly.. Loved the atmosphere, comfortable and welcoming.

Juliette at the front desk was amazing! The $10 credit at the pool restaurant is a nice offset to the resort fee and lack of a full breakfast we have had in prior years stays. Pool is great! Location is very convenient.

The staff made my birthday great. The new renovated bathroom was amazing. The bar by the marina was wonderful with Renee the best bartender!

Hotel staff were really polite and helpful.

great location

Your receptionist was cold and rude, and someone else in your staff said, "Hello, China," to me twice. Is this 1825, not 2025? Then my white husband showed up and the receptionist changed her demeanor. She was friendly and helpful to him.

First, I will never use Travelocity again because the way the property treated me as a Travelocity customer. They do not like Travelocity customers, and I quote "oh, you are one of those third party people". And, the pictures about Harbor Sands Resort are not what we saw when we checked in, nor is it the room we got. We and to pay hundreds more to get the room we paid for.

The hotel property is quite lovely especially the Palm tree murals, may I buy these? Wowee! The front desk staff is elequent, however the bartender/ waitress was very upsetting she did not come for my dinner order. I felt it was because I was alone. Very hurtful also because I did not receive my $20 for dining. The parking charge with hotel charge is a a better idea. Guests expect to pay for dining so I delete that charge. My room, as well as the view was beautiful because I love the Intercoastal with the yachts. The outside holiday decorations were charming. The parking fee is a nuisance fee. A wonderful stay.

The hotel has a beautiful view and a large, inviting pool, but cleanliness is a major issue. Walking barefoot in the room left my feet filthy, which was unacceptable. While the location is great, the lack of proper cleaning ruined the experience.

I was annoyed I had to pay a extra 22 dollars for a resort fee that allowed access to a closed pool, restaurant and bar. And extra for parking. The room and hotel was cute and staff was friendly

Arriving at hotel the valet employee was rude! His customer service needs improvement ! How hard is it to greet a guest???COURTNEY was amazing and employees like Juliette can learn how guest should be treated ! I asked Juliette what made this hotel a resort because I didn’t receive any amenities and resorts usually include something! Juliette response to me this morning at check out was that the pool was by the water !!! The way she spoke to me at checkout was very sour like her attitude ! Even had the audacity to be sarcastic with me as I walked out and I really didn’t appreciate that at all! I booked this room to get away, as I’m grieving the lost of my father !

everyone here so positive! always wanting to please in such a ge hi e way!

I would stay here again. They let us check in early, the pool and restaurant were great and on the intercoastal waterway. The room was huge. This hotel has been remodeled from an older hotel and work was constantly being done while we were there. Easy walk to the pier, beach and restaurants. The breakfast is a box of basics but the coffee was good. You can eat outside with the lovely view. Price was very good for the value.

Beautiful rooms and very clean!

Staff was amazing Rooms clean Great experience

Maintenance needed for the rooms. The blinds near the window needs to be upgraded. I was upgraded to a room and the blinds was still an issue. You could've seen inside the hotel room because there are multiple gaps in the blinds.