Residence Inn® by Marriott® Fort Lauderdale City of Plantation

We would stay there again.

Todo excelente… lo recomiendo!

Great location. We always come here to visit family. This hotel is consistent in delivering good value and service.

Parking clean room staff

I will definitely return whenever I am v in SFLO.

The hotel was very clean, staff were friendly and it was in a nice part of town that we felt safe and had lots of am amenities.

Beds were comfortable. Water temperature good. Breakfast choices were very good. Dislike: Food scent permeating the floor. Better exhaust needed.

Room was not made up on one day.

large 2 bedroom suite; clean and comfy bed the only thing was that a strong chemical smell (i'm assuming from ac) woke me up; had to leave at 3am, me and my pet dog could not sleep or take the smell any longer (my dog was pacing and panting) and the ac in the closet in one of the bedrooms was super loud; my fiance was the one to check-in and it took quite a while; only one person working front desk

THE SOFA BED MATRESS HAD HAIR AND FOOD CRUMBS ON IT AS WELL AS THE NIGHT STAND IN ONE OFT HE ROOM. WE WERE ALSO CHARGED A $5.00 TO PAR KOUR CAR FOR THE NGIHT. (THAT FEE WAS WAVIED AFTER MY OBLECTION). THE REASON FOR THIS FEE AS WE WERE TOLD IS THAT MOST HOTELS HAVE VALET PARKING AND THIS IS WHAT THE FEE WAS FOR. THIS PORPERTY AS WELL ANS EVERY PROPERTY IN THIS CITY DO NOT HAVE VALET PARKING.

Varieties a lot

Great job on the breakfast. Was hoping for a king bed but it said it was going to be a queen. Pretty sure it was even smaller than that...maybe a double? But it was comfortable.

The hotel itself was great, clean, well maintained, and the staff was friendly and helpful throughout my stay. The only downside was the surrounding crowd, which at times felt a bit transient and unpredictable. While this isn’t something the hotel directly controls, it did impact the overall experience.

Love the morning breakfast, the room was very spacious, and had everything I needed with a nearby restaurant within walking distance.

Nice pool Have to keep the ac in the room very cold, otherwise the room smells dank

Enjoyed the pool. Nice having a kitchen. Shower was great compared to most without doors or with a curtain. Lots of storage. Only queen sized beds. Would not recommend sleeping on sofa bed. Very uncomfortable. Good breakfast. Best looking eggs I’ve seen in a while. Convenient location.

Everything was perfect

Room: was spacious

Parking was easy, and there was plenty of it. The breakfast was delicious, and there was always someone present keeping things clean and tidy. The staff was always helpful. The room was clean as well as the bathroom.

Clean,quiet,good breakfast and friendly staff.

They didn’t have my room ready and I had to wait 45 minutes for the room

Centrally located and check in/out staff very helpful

Los alimentos

Very spacious and great location

My stay was excellent. They have the best breakfast

Thanks to the male at the front desk who responded promptly for the maintenance person. Thanks also to the maintenance guy who was awesome. The wait for the maintenance guy to show up and the limited choices for breakfast.

Probably it’s location, but there are other hotels I’ve stayed before in that area that are way much better Front desk receptionist were not nice, mattress was not comfortable, it was not really clean, and there are better hotels around it

everything was wonderful

4 people, got 3 towels no extra bedding. Had to call twice for bedding.

Halfway through my stay they checked me out 2 days before my reservation was up so I had to register and then they tried charging me for incidentals again after already charging me $80 when I 1st checked absolutely horrible service

Staff was friendly. Breakfast was great, loved that the manager walked around and struck up conversation with the guests. Room and lobby were clean.

The kitchen staff were helpful along with the housekeeping staff, but one of the desk agents in the afternoon was rude and unhelpful.

Fb

yes

Carpet is not good

N/A

Excellent

The room was great and we had no issues

Sebastian greeted us at the front desk with a friendly hello and excellent, efficient service. Our room was spacious and clean and well appointed. The mattress, pillows and linens were very comfortable. If we had time we would have enjoyed the fire pit! Breakfast was pretty good although it would be nice to have some gluten free options as one of the people in our party is celiac. An added bonus was the restaurant located near the front of the restaurant. Not part of the franchise but absolutely excellent. Nice to have a great choice for evening dining so close to the hotel.

The staff were very helpful

Hotel staff was rude, was issues to get towels. The phones in the room did not work you had to use your cellphone. If you needed room service or to call the front desk. When it was breakfast, time with their complementary breakfast, you better get there ahead of time. Because the staff will be rushing you to get up. So they could clean the area. Breakfast ends at 9 so you eat and enjoy your coffee without being rushed.

The room The hot tub , the fact that my room key card stopped working during the night. The breakfast stops at 9:30 yet around 9:12 it was already being cleaned. Parking is horrible.

Nothing in particular except that it was clean. It was very dated The bathroom was adjacent to the bed. Terrible setup with sink and dressing area 3 feet from the bed and no door. No ice in the building. It wasn’t your typical Marriott property.

Terrible stay. Will never stay there again

The AC kept running and I this Residence Inn on the outside didn’t have the look of a quality hotel but it was a little better than li looked. It’s that we were told we were getting a one bedroom with a king bed but throughout the hotel they don’t carry kings beds. We were disappointed again about the bed we paid for, we did not get.

locations breakfast checkout time not much we didn’t like

Clean, affordable and great breakfast.

Sofa wasn't comfortable in the room. Beside sofa stay was very good

Breakfast fine. That’s main reason we chose this hotel along with location. Didn’t like that we had to go outside to reach rooms from lobby or go to breakfast. Thought hotel needed redo in decorating.

Boring Breakfast

The rooms were full with small ants all over the headboard, bed side night stand, even crawling over the min door. The ants were the only problem we had staying on the property.

No room available with enough beds or working air conditioning. We drove 2 days to get here due to a canceled flight and now don’t have a hotel room.

Room was nice, very convenient area for what we needed. Nice that it was dog friendly. Breakfast was nice.

GM beagle and muffins was a pleasant surprise. Super nice staff!

No spa

The breakfast selection was by far, the best we had in American hotels. The staff is super kind amd attentive. They knkw their guests by name. Nothing

Everything was perfect!

Location it was clean and the breakfast was good The ac unit in the room is to loud at night

Room was clean but it had a smoke scent everytime we return in the room..... the breakfast everyday is the same if you can change it up some days.....staff was extremely helpful...parking is ok but for us who comes from out of town that needs handicap ♿️ parking sticker to park because we have to park far from door....but other than that it was great to stay.....

Would stay again. Liked the free parking too.

Only stayed for one night so these issues were easy enough to deal with and not worth switching rooms but as soon as we entered we were taken back by the smell of fish. Was as strong on check out as check in. As I explained to the front desk person on check out, the place was clean just not that well. Found little things not picked up or cleaned as well as a razor blade cover left in shower. Poorly thought out in layout with some things not even being usable given their location and other things like the bedroom door opening into the dresser. The hinge pin for the bathroom door was damaged or missing as the door was off kilter and in able to close and latch unless a great deal of force was applied to force the door closed

No shuttle from airport like the websitee states.

Always a great stay

This is our go-to when we need a quick over-night stay in the Plantation area. Good is equipped with a kitchen area and seating area. Staff are very friendly and parking area is ample and secure. They are pet-friendly which is a plus.

Our room was clean and comfortable and located close to family. The staff was friendly at check in and check out was a breeze.

Even better, when we stopped by the breakfast area after it had already closed, Miss Shirley noticed we were hoping to eat. She and Gertrude went back into the kitchen and prepared a small breakfast just for us—warm boiled eggs, bagels, and juices. They didn’t have to do that, but their kindness meant a lot. This has truly been one of the best experiences we’ve had at any Marriott. The hospitality here made us feel right at home.

Good!

Manager and staff were excellent!

All good

Clean room, excellent staff

Wonderful staff. Was probably a very nice hotel years ago. Now it is looking dated. Could use update of carpet and hallways in particular

Al siguiente dia me retire del hotel a las 10hs , y regrese a las 19hs , y la habitacion estaba "sin hacer" Al otro dia mue queje y la limpiaron. El tercer dia se tapo el inodoro .... y buen ... El miercoles 22 , llegue tarde despues de la medianoche, y la habitacion nuevamente estaba sin hacer , por lo que lleve las toallas a la recepcion a cambiarlas. La señora que me atendio , agarro las toallas ¨con desprecio como si tubieran caca¨, y despues de 15 minutos me las repuso ¨con la misma cara de "asco", como si fuera mi culpa / en conclusion ... desastre total !! / espero que sirva este comentario / saludos. // esa noche habia 2 recepcionistas , la rubis se reia , y la de piel oscura es la dela actitud despereciable. PARA EL OLVIDO !!

Roaches

Not cleaning room after we ask for several time. Terrible staff

Good breakfast, room was a bit dark

It was my second time staying there, and all my expectations were met. Clean, quiet, and safe.

I called the front desk to report the issue, but the staff member I spoke to was very nonchalant and didn’t seem to care. He said he would submit a request for maintenance to check it in the morning, but nothing was ever done. On a positive note, the woman at checkout was very apologetic and understanding. Unfortunately, unless that AC situation is addressed, I wouldn’t stay here again.

Clean room, friendly staff

The staff and the room layout was excellent

The rooms are old and there’s a terrible smell in the hallways and the entrance. Would not recommend for the price.

N/a

Ms. Thomas was great in accommodating me and my family needs. Because of her, I will be returning.

Michelle at the front desk thoughtfully assigned us a room close to the door with no stairs. Room was a 1 bedroom suite that was spacious.

Location was ideal for our purposes. Floor plan of the two bedroom was very nice for a family of 4-6 people. Only issue was the conditions of the living and dining furniture as well as the bathroom. Dining stools were wobbly and sofa arms were loose. Fixtures in the bathroom were rusted and loose. Also, the water came through very hot if you wanted full pressure. Breakfast was hot and a great assortment.

Easy and enjoyable breakfast. Quiet area.

Great for walking around

i like the early breakfast, always

This is the second time we stay at this hotel. I have no complaints whatsoever. The staff, hotel, facility, rooms, pool and hotel location are great!

Being locked out door after day 3

Clean, friendly staff and convenient location.

The hotel is in a great location, however it need to be upgraded. The room and bed are trash.

Get properly it always nice to stay there

Everything

The property was a great location to stay in the vicinity of shopping stores, restaurants and mall. It was great that they had variety for breakfast and the amenities was good. Most staff were nice and friendly except for the front desk clerk when I checked in for my stay.

The location was confident to drive to the malls, food stores and restaurants. Most of the staff was friendly and nice except for the front desk clerk who work in the evenings. She was unwelcoming and aloof.

This was my second time at this property and I was not impressed. The stay started off fine when I arrived a few hours earlier than I had booked and the front desk agent was more than helpful in getting me a room. I appreciated this especially since it was the middle of the night. In the days that followed my room was never cleaned even though I asked for it to be done everyday. I made sure not to put the sticker on my door so that I could receive service. The room attendant came on the day before checkout but only collected towels. The room was not cleaned. The bins were full of garbage and I still had to call for towels to which I was told I can only collect 2 sets. In fact, I had to call the front desk and ask for additional towels everyday. On 2 occasions, I was told how many towels I can get despite that not being enough. This property is in a great location for shopping but the service only started off good.

Friendly staff good service and great breakfast

I like everything

breakfast good

Everything was great!

Home away from home

Kitchen

It was okay

Very clean and friendly staff

Linda atención pero la comodidad de los colchones no es muy buena.

Nice

Location is great, staff is efficient

This place was absolutely amazing and the staff were fabulous. We will definitely use the resort and Expedia again in the near future.

very clean and room layout

The property was clean and quiet plus good for people with less mobility .

Would have stayed a day longer but couldn’t sleep for 2 nights due to the periodic flashing of a white light coming from some sort of bedroom ceiling sensor.

I liked the friendly and accomodating staff. The breakfast options were fantastic and the clean comfortable suite made me feel at home.

My go to hotel

Great stay

After noticing on the second day that the room was not cleaned, I called the front desk every early the following morning requesting that the room be cleaned. I was assured that it will be completed. Once again, after returning to the room at 4pm - we met the room in the same state! I immediately went in person to the front desk agent and was given an excuse that was unacceptable and once again told that it will be done. We went back out for an outing and returned after 8pm to the same. I am very disappointed, this may be my last time staying at this property.

Rooms were spacious and clean. Pool didn’t have any towels available for use.

All staffs were very kind and helpful during we stayed. Thanks.

It was nice though the rooms felt crammed. To give the suit.the 2 bedroom space with living room, there was not enough room to walk around the bed and close/open the doors

Friendly and helpful staff. Virgile was particularly nice and made us feel welcome. We would definitely go back.

Clean kitchen and bathroom.

The breakfast options were great. The hotel is dated and could do with an upgrade which allows more light into spaces.

It is always a great experience to stay at residence’s inn

Dirty

When we arrived to check in, the desk clerk acted like we were inconveniencing her and was not very friendly. After checking in we went yo the assigned room and found that there was a leak underneath the bathroom sink. We notified the desk clerk and requested 2 replacement rolls.

This hotel has rooms that are perfect for longer stays. The space included a separate bedroom for sleeping along with a full living room and kitchen. I only stayed one evening and was overwhelmed by how nice my room was. I will definitely be staying there again when I prepare to cruise out of Ft. Lauderdale.

I’ve stayed at a lot of different hotels in Fort Lauderdale and Miami and this hotel exceeded my expectations from the room to the breakfast and the pool I loved everything about my stay no complaints at all! I’m not usually want to leave a review but this hotel definitely deserves five stars

The breakfast was satisfactory, and the property was clean. However, the staff requires training in hospitality. During breakfast, I experienced poor service from an elderly lady, and a cleaning staff member was rude in the morning. Additionally, the front desk attendant who worked the late-night shift on March 29th was also very rude. These individuals could benefit from further training or may want to consider other employment opportunities.

The sofa sleeper mattress was never replaced as promised

It was conveniently located and the staff were nice and attentive. The bed was too hard for my liking. The room had sufficient amenities.

Was a nice overall experience

Carpeting was very musty but the area is very convenient and quiet. Accessible to the mall and food. I would return.

Very clean and quiet. Staff were pleasant and friendly. They provided information about activities around the area. Price is affordable for families.

No comment

Stay was fine. Lighting in room was tough. Too dark

They had no room for on on Friday night, so I had to sleep at anothe hotel

Amazing time here as always

Love the room layouts. Got to enjoy the pool and hot tub which were clean and area was well kept.

The 1 bedroom suite at plantation residence inn marriott was ecactly what we needed. Both of us could watch TV together (or separately) whenever we wished (sometimes i stayed up late and wife needed to sleep early); the pool was warm and totally clean (noticed was cleaned daily in early AM); and the breakfast with fresh waffles (you make them in 2.5 minutes yourself!) fresh fruit, salad, scrambled eggs and bacon or other lunchmeats, and toasted bread, bagels, butter, cream cheese, etc., as much or little as desired...all was great!! Not to mention the staff and clientelle was both varied and friendly. All in all a great place to stay with abundant shopping and restaurants nearby, and several nice large parks, too.

Loved it

No real effort to welcome us when we arrived, put me on endless hold when I called to ask if there was a safe in the room. Receptionist seemed unaware of where anything was in the hotel. Pull out bed was most uncomfortable I have ever seen and was unusable. Overall we had a very poor experience at this hotel.

Good Property, several request were made to refresh room but service was not received.

TOILET LID WAS BROKEN IN 1 BATHROOM. PHONE DIDNT WORK IN BEDROOM. COUCH WAS EXTREMELY UNCOMFORTABLE. TRIED TO CHECK IN A LITTLE EARLY AND THE STAFF GOT SNARKY WITH ME. OTHER THAN THAT EVERYTHING WAS FINE

Older looking property than maybe what we would normally book however spotlessly clean and probably one of the best 'free' breakfasts we've had. I'd have no hesitation in staying again if I was looking for somewhere in that area.

Rooms and bathrooms were clean and up to date.

The property overall was a good value for money. They need to invest in upgrading the rooms. However it was very convenient for where i needed to go

Convenient location met our needs perfectly. Only complaint was the leaf blower man choosing to blow leaves by the pool during prime sun times. Room was just fine.

The hotel is a bit old and can use a little renovations. Front desk staff was never at their station

Clean nice

We enjoyed our stay at the hotel. The staff was very attentive and helpful, which we really appreciated. However, the cleanliness could have been better. Additionally, even though the rooms are non-smoking, there was occasionally a noticeable smell of marijuana coming from some of the rooms. Overall, it was a decent experience, but there’s definitely room for improvement."

-Great pool & hot tub, both kept at great temps -sport court for kids -Awesome breakfast, they really put effort into keeping everything stocked and different hot choices every day -Check-in desk clerk was VERY nice -Plenty of USB charging ports in the room -nice little kitchen with PLENTY of cooking and eating utensils. -very comfy master bed -easy parking -cool fire pit (when they turned it on) -great location close to everything -free afternoon cookies in the lobby -24 hour coffee/tea bar, which is awesome Grows: -kinda smallish for a one bedroom suite -pull-out couch bed was REALLY uncomfortable -pool towels were scarce, had to go to front desk to get them, most front desk staff were good about handing out towels, but woman working the late afternoon on New Years Eve was obnoxious about having to hand towels to guests -We had a BIG ant problem in the room. Dozens and dozens. Told front desk and they sent maintenance man to spray, he didn't do a great job. I spent $8 at a local supermarket, bought a can of raid, dumped the whole thing before we went out one day, then we didn't see them again. -Gym equipment was in good working order, but constantly out of cups/cleaning wipes/and towels in the gym. No tissues there either. -NEEDS TO BE FIXED ASAP: They got a local homeless guy who comes to sleep on the property in the lounge chairs or in a breezeway when it rains... there is NO way they don't know about this. They have to be proactive and chase him away.

We apparently was not allowed any extra pillows, blankets, or towels. Check in Michelle was very rude and asking me why I'm there. That's not her business nor her place to ask me that because I said for what I paid I can't have more towels, blankets, or pillows seriously.

We use this Residence Inn every time we visit family and friends in the Fort Lauderdale area. It is close to the expressways and shopping. A ton of restaurants close by. There is no restaurant in the hotel but they offer free breakfast buffet of eggs, bacon, cereal, breakfast breads, juices, and coffee. And it's pet friendly!!!

Very bad experience

I would never go back to this hotel unless Marriott replaced the staff with some professional and hospitable staff…. Ok so I’m a guy in a wheelchair and as I checked in the lady at the front desk was very dull and she lies miss aryhel is the name she said was her name because I couldn’t see her name tag because I’m in a wheelchair and the counter she is behind was blocking me from seeing her figure I wasn’t greeted I had to be like “HI HELLO” and she just stared at me like she didn’t want be at work she didn’t give me no information about the hotel I had to go online to find out more about the hotel like breakfast hours, pool hours, etc she made my stay poor and to the manager Miss Michelle you need to do better because from I saw your energy I knew what to expect from the other staff very poor and unprofessional and to Miss Kiyomi I want to say thank you because you are the only one at that front desk that had professionalism and hospitality thank you for being better than the rest I am a Marriott Bonvoy member so I am a bit acquainted with with some of its hotels this hotel was a nice hotel and nice property but those staff are not it first and probably last time unless there’s a change

The site was conveniently located within walking distance of a variety of stores. The Complimentary Breakfast served daily was unbelievable; the selection and quality were commendable. The only issue I had during my stay was the condition of the iron. The tip of the metal plate was broken off and the sharp edges snagged my gown during use.

Staff was friendly and hardworking. Property well-maintained. Greek yogurt with varied nuts, eggs and fresh fruit was very much appreciated qt breakfast as these were only items accomodating to those eating healthy.

Breakfast could be better.

Front desk staff need better training, managers are good but when the managers are not around it’s pretty tough to get decent service

The rooms are very spacious to accommodate a family with separate bedrooms. The breakfast is hot and fresh, different varieties daily. The hotel is clean on the inside and outside. Very quiet area.

Accommodation was average but housekeeping was not so great.

The only issue was the property did not have access to the ABC network, which I find unacceptable for a Marriott property. Otherwise the staff were pleasant and helpful.

Electronic door from parking lot to side of hotel not working. A bit of a pain to walk around to a different door. Bedroom was super small on the 1 bedroom suites.

The air conditioning was. Very noisy in bedroom A

Very friendly and helpful staff, room was very comfortable

I had a great stay here. The room was very nice and the hotel is located in the area I like to stay near highway and university. Very easy to get around. Room was bottom floor building 2 next to elevator equipment which had a hum to it when operating. Not a big deal and that’s really only critique. Otherwise it was perfect and I’ll try to stay here again when price is right.

Loved it

The air conditioning was super loud when turning on periodically. It would wake me up. And the door when ever I would walk in, if the bed room door was open, The front door would slam into the other.

.

A very comfortable stay.

Great spacious rooms, big bathroom. Breakfast is good in USA Standart. Big and equipped kitchen in our unit. Sofa bad not so comfortable and room cleaning was only upon request. 5 dollars a day for parking is another small disadvantage. Overall recommended

felt better than a hotel

Parking Fee 😒

4 stars would give 5 stars if parking was free

Breakfast was very good