Studio 6 Deer Valley
About Studio 6 Deer Valley
Featuring 3-star accommodations, Studio 6-Phoenix, AZ - Deer Valley is located in Phoenix, 16 miles from Copper Square and 16 miles from Phoenix Convention Center. The property is around 2.5 miles from Deer Valley Rock Art Center, 5.8 miles from Castles and Coasters and 9.5 miles from Musical Instrument Museum. Guests can have a drink at the snack bar. Pioneer Living History Village is 12 miles from the hotel, while Wrigley Mansion is 14 miles away. Scottsdale Airport is 16 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Café / coffee shop
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
The hotel reviews are overwhelmingly negative, with guests frequently mentioning unclean rooms, poor maintenance, and unprofessional staff behavior. However, some guests appreciated the convenient location and friendly staff.
- Convenient location
- Friendly staff
- Unclean rooms
- Poor maintenance and facilities
- 1/5
I did not stay here. I drove around the building, to find the front office,and there were homeless people all around it. When I went into the front office, there was an obvious person, under the influence and probably homeless, trying to check in. The office also smelled heavily of smoke... I feared my vehicle would get broke into,so I left.
- 5/5
Exceptional
- 0.5/5
Roaches, bugs, floors were dirty, pipes in toilet were rattling/bubbling noises Clean floors , unable to call front desk using phone. Roaches,ceickets, bugs in room (gross) need to spray for the price . Bathroom was gross, TV was missing cord. Maintenance fixed right away. I was given an upgrade to use wi-first bc the reg would not work. Pet poop was not pi ked up by other residents, strangers knocking on the door after hours pretending to be room service. Cigarette butts all over the stairs, so dirty.
- 1/5
Z
- 0.5/5
Bad
- 5/5
Exceptional
- 5/5
Staff is amazing and friendly N/a
- 5/5
Exceptional
- 2/5
There were homeless people all over my TV remote didn't work room wasn't used and so bad it was clean but used had people knocking at my door all hours if the night
- 1.5/5
The room was disgusting and dirty. There was people outside smoking and doing drugs.
- 1.5/5
The room was disgusting and dirty. There was people outside smoking and doing drugs.
- 0.5/5
Bad
- 2.5/5
Passable
- 1.5/5
Poor
- 1/5
Horrible rooms and staff
- 0.5/5
The room look like it was already used. No towels or soap. Roaches everywhere shower on counters.
- 0.5/5
NOTHING NOT FAMILY SAFE ! I paid for the room got into the 1st room hole in the bathroom wall hole patched bathroom door stains on the sheets sheets wet 2nd room mold under the soap holder in shower Get rid of the hookers all over the property fix the walls in the room make sure clean sheets not stained or wet fix the holes in walls and doors
- 2.5/5
The drug addicts running around
- 2.5/5
No breakfast served The drug addicts running around
- 3/5
Homeless people hangs out
- 1/5
BAD AREA OF TOWN!! Homeless people sleeping on picnic tables & roaming property 24/7. Loud music. People stay up late here. The people above us were up moving stuff around until 2 A.M. It feels like people live here! Exposed wires on interior door lock. Dirty - floors dirty, hair in shower soap dish and on shower wall. German roaches in the bathroom and kitchen area. Planned on cooking on furnished burners but no ability to use them. No kitchen equipment meaning utensils, bowls, cutlery, glasses, plates, pots & pans, an iron but no ironing board. Paperwork in the room states all of this should be in the room. Had to go to front desk the first night to get sheets for the bed and towels for the bathroom. Planned on staying 3 nights but checked out after the first night. Front desk was super cooperative upon checkout. He apologized and filled out a Refund Slip for the hotel and provided me with a receipt showing I had checked out early. He explained the process, in detail, about how to get my refund for the unused 2 nights. Upon following the process for my refund, the hotel DENIED that refund. PLEASE DO NOT STAY HERE !!!!! This place should be shut down for renovations!!!
- 1/5
The room was 100% smelling like cigarettes smoke...people was knocking on my wife and I door all parts of the night and morning..no garbage cans ..the fridge wasn't very cold..the Ac wasn't working very cold..alot of prostitutes and pimps was all outside half baked. Alot of noise yelling and screaming outside..we was very disappointed and not satisfied
- 3.5/5
Good
- 4/5
Average and reasonable and reasonable that's all I can say
- 3/5
Closer to my work place Homeless people hangs out
- 2/5
Disappointing
- 0.5/5
Price is too expensive and I don't like where I was.
- 4.5/5
Superb
- 0.5/5
Price is too expensive and I don't like where I was.
- 0.5/5
Nothing
- 3.5/5
Good
- 1/5
I have had 3 out of 3 bad experiences at Motel 6 motels and this was definitely the worst. A guest of mine witnessed the security guard actually push a girl really hard to where she fell down. These were people that were on the sidewalk of the property and apparently they had been told not to be on the property. They’ve been trespassed apparently however that does not give this security guard the right to actually use force and push somebody down. She had not laid her hands on anyone. I guess confronted the security guards, and it was a volatile situation for the rest of the night which caused me to have to leave all he was doing with standing up for this person. I will never stay at any property that is owned by motel 6 ever again
- 5/5
Exceptional
- 3/5
Property had homeless people prowling vehicles
- 0.5/5
Their was cockroach Their was cockroach
- 3/5
Life was good There's no breakfast
- 3/5
Life was good There's no breakfast
- 0.5/5
Their was cockroach ? in my f un room I should not have to pay for my room at all I being them home with me their going to be hell to pay
- 4/5
I liked that no staff bothered me for anything I didn't like that a staff member isn't always present in the office
- 4/5
I didn't like that a staff member isn't always present in the office
- 5/5
Exceptional
- 2.5/5
I don't think l will stay there again. It was like kind of homeless shelter.
- 0.5/5
Bad
- 5/5
Staff are great people rooms are so vlean ueate off the floor everything works good in rooms
- 5/5
Exceptional
- 5/5
Exceptional
- 0.5/5
Biggest piece of shit ever and I did not even stay was way to unfortable w all the crack heads and ride staff and I'm still waiting for my refund from over a week ago Haha honestly everyone and everything
- 5/5
I’m happy
- 1/5
That I had my own privacy There are drugs surrounding the area homeless outside trash all over the parking area. Needs remodeling
- 3.5/5
Good
- 2.5/5
Passable
- 4.5/5
Superb
- 4/5
Very good
- 4/5
Nothing
- 1/5
A dump/homeless shelter, my first room, roach infested, move to another room worse than the first one roach infested, so moved to the third room, roach infested but not as bad, drinking and drug use in public areas party time when the sun goes down till 3 AM, couldn’t get sleep tried calling the office. No one answering the phone ever, saw absolutely no security, homeless, and drug addicts and sketchy people roaming the place, no one picking up after their dogs company policies and rules not being enforced at all. Do yourself a favor stay away from this place.
- 0.5/5
I canceled my stay and didn't stay there because the accommodations where NOT what I booked. I requested a handicap room. The put me on the 2nd floor. When I told them I needed handicap room, they put me in a room on the first floor. I was too afraid to stay there. Many drug addicts and scary people there. I canceled and requested a refund. I STILL HAVEN'T RECEIVED IT
- 1/5
My room was dirty and roach infested. There was broken furniture. We had a lot of homeless and sketchy people roaming around the property no one picking up after their dogs, drinking and drug use in public loud music and noise. No one ever answering the phone in the office no security that I saw this is not a safe place.
- 1/5
No pool terrible condition in the room and area
- 1/5
Horrible, booked non smoking, was given smoking. When asked about it, lady at counter gave us a key to go check a different room. It still smelled of smoke but we were willing to take it. She then said it was booked, called customer service, they could see non smoking was booked and that hotel changed to smoking. Another couple came in behind us complaining about horrid smell of smoke too. She ended up giving the room that they just had us check out and said was booked to them. Took two weeks to finally get refund because we could not stay there. STAY AT YOUR OWN RISK!! WE WILL NEVER GO TO STUDIO 6s EVER AGAIN!!
- 1/5
Location good, breakfast N/A Maintenance of room 220 was non-existent. Door was tweaked to the point I sometimes had to use my shoulder to open it. Television would not work. Telephone had no dial tone and was unusable. Toilet seat was loose and slid all over the bowl. Water constantly leaked from the tank into the bowl providing constant sound of running water. Worst of one was when in the shower I turned water on and the plastic operating device disconnected itself from piping inside the wall. I was not able to shut the water off and the plastic knob just spun around without engaging.
- 0.5/5
There were cockroaches in the room I stayed there the one night and I left and you guys didn't give me a refund for the days that I paid for that I wasn't there that's my problem. I didn't like the goddamn cockroaches and they said that they issued a refund to you and you told me that I wasn't getting a refund.
- 2/5
Overall 2/10 stay Would not stay here again I was miserable both days in my room
- 2/5
Sidewalks and property was dirty needs to be pressure washed and cleaned. Looke like a ghetto. Homeless people loitering around property also. Kind of a bit of unsafe.
- 1/5
I don't recommend it.
- 2.5/5
Bed was comfortable location was nice Bathroom light doesn’t work Lots of homeless people around Sheets had stains
- 1/5
The housekeeping staff were way behind. I arrived at the hotel at 630pm, and they were still cleaning room. Initially I was told my room was not available, and I'd have to wait about an hour. But Sebastian, the staff member at checkin desk asked me to wait and he went and checked personally and came back and said he had a room. The room was in poor shape. The mattress had little support, initially there was no wash cloth, the toilet backed up and I found a roach in the sink. When I went to check out, there was no one at the desk, I had to wait about 20 minutes.
- 0.5/5
Nothing Homeless people all around facility. Glassed in check in area. Room very small. I will not go into more detail.
- 5/5
Great Perfect
- 0.5/5
Nothing, room and property was utterly disgusting and unattended. Everything!!! Nothing was clean, smelled like garbage, towels were stained black. The receptionist was getting high with a group of people instead of attending to people in need of help and answers to why multiple people had the same issue.
- 2/5
I gave it two stars because the staff was friendly. That was good, because after two requests and during the four day stay, our room was never made up or cleaned. We had to get our own towels and TP. There were no bugs, but I’m surprised with a large gap around the door, which also let in smoke from those standing outside smoking.The bedding was clean despite the old cigarette burn holes in the sheet and blanket. Floor was dirty. bathroom was dirty.
- 2/5
On a positive not the landscaping and exterior were will maintained. The staff was friendly and very helpful.
- 0.5/5
Nothing Still got a Smoking room after a request for non smoking room
- 1/5
The bath faucet didn't work and the shower barely did, also the water wasn’t hot.
- 1/5
DISGUSTING!! Expedia should not be affiliated with this property! Room was tore up. Smelled like smoke. Keys didn't work. No bathroom door handle. Cabinet doors broken. Unsavory people outside working on vehicles. Needle on the ground entering the office door. Demanded our money back and couldn't leave fast enough.
- 0.5/5
Parties and lots of people milling about Cabinets and drawers broken bat tub was disgustingly dirty
- 2/5
The room was not great and the area was just okay
- 1/5
Room was DIRTY. Homeless sleeping under outside stairs. Linens and bathroom FILTHY. If traveling with kids don't stay here. Sign in room said keep doors double locked. No amenities not even a hairdryer. Light was flickering like a stribe light. Tub faucet was falling off the wall. GROSS AND DISGUSTING. Because of no refund policy we were stuck.
- 1/5
ROACHES! Found dead and alive roaches in my room. No one at front desk for almost an hour, and water was so disgusting and chlorinated I had to shower again after I left. I’ve stayed at a lot of cheap hotels, this was the worst and the first time I had to leave.
- 1/5
The woman at the front desk was great, helpful and cheerful. It was downhill from there. The room was old and beat up. Mattress was lumpy and thin. Pillows were thin and small. There were several groups of people hanging out in the parking lot late night. Motorcycles coming and going all night, people talking outside..the last one overnight was 4am, first one in the morning was 7am. I booked 5 rooms for a total of - little over 800 for one night, $165 each. Never, ever again. Outrageously overpriced.
- 0.5/5
Had people doing drugs right out side
- 2/5
Well everything was good except we had no tv for the entire stay because someone had took the cable from the wall to the tv and we went to front desk and they said it was no way to get one until the maintenance man came back to work on Monday so all weekend from Friday until Monday no tv at all. That’s really the only complaint. Everything else was good!
- 5/5
Great hotel room! And the staff is AMAZING!! The young lady that works at the front desk on 3/20/2026, at 1130am helped me find my lost cat who is my entire world! She deserves the highest of recognition. Thank you, you beautiful person, you!! 😊
- 1/5
Dirty,room stink,homeless all around and in safe…think twice before staying here…your life depends on it
- 1/5
Horrible horrible!!.. The pictures advertised looke like a completely different hotel..this hotel was DIRTY!!.. the table had koolaod and food stains..towel racks broken hanging off the wall. floor and walls dirty full of handprints. Could not get ahold of staff will never stay again.
- 0.5/5
This is the worst hotel I have ever stayed in.The situation in the room is totally different from the photos. It’s like a nightmare for us.we will never forgettable this experience.??
- 1/5
I didn't stay, requested a refund
- 3/5
Staff was nice, fast service. A little disappointed when there was stains on the comforter and no washcloth in the room, other than that happy with the room and the price.
- 1/5
I paid for a 2 bed and got 1. The whole facility was disgusting. I walked in the room and walked right back out. It was filthy. Didn't even stay there. Didn't feel safe to even go talk to anyone about it. Will absolutely never recommend this place to anyone.
- 1/5
Do not stay here. Dirty bedspread with holes. Thin towels. Stained countertops in the otherwise very clean kitchenette. Water pressure was very strange for the bathroom sink and made it unusable without spraying water all over. Hair still left in the shower from previous guests. Gaps in the laminated floors. But you can park right outside the room and there's a fridge.
- 3/5
Average hotel
- 4/5
Very clean, it was a breath of fresh air after our last hotel!
- 2/5
These rooms are very dated with limited cleaning. The shower was terrible.
- 2/5
AC not working, roaches in bathroom and kitchen.
- 3/5
Bird droppings cover walks. Keycards self cancel before end of reservation. Shower and towel rods pulling out of wall. Mildew on walls and shower surrounds. Burn stains on tables and tub. Faucit aerators badly scaled up. Only thing going for property is low price. It's about a 2 Star.
- 4/5
Was ok
- 2/5
What a pleasant surprise - she really did care! She told me she would check a room to see if it was rental-ready and would be back momentarily. Sure enough, the room had a minor issue (the door handle was upside down) and could be used. The second room was much better, but I did see a roach during my stay. She allowed me to move and this second room was in better condition. The hotel provides coffee and a coffee pot, and the bedding and towels felt clean (though the towels were quite worn). The only soap in the room was a bar of hand soap, so be prepared for that. Bottom line: I would NOT return, even though the staff was great!
- 2/5
AC worked.
- 2/5
Even though it says smoke free your room everything reeks of cigarette smoke made it hard to sleep
- 4/5
Ac was ice cold
- 5/5
Can't find better staff willing to do whatever they can to accommodate guests than those at this location
- 5/5
Can't find better staff willing to do whatever they can to accommodate guests than those at this location
- 1/5
They didn’t respect the reservation I made thru Expedia. I had to take my family to another Hotel around 10:40 pm
- 1/5
They didn’t respect the reservation I made thru Expedia. I had to take my family to another Hotel around 10:40 pm
- 2/5
If you like waking up to the sound of screaming, or the sound of the highway or funky smells then this is the place for you. Not to mention the random homeless people constantly walking around the property. I survived 3 nights. 2/3 of those nights police were on property. Not security, police. Bathroom door had a fist-sized hole through it. No hot water. Key cards need to be rescanned each day. If all of that appeals to you then have a stay at Studio 6.
- 2/5
If you like waking up to the sound of screaming, or the sound of the highway or funky smells then this is the place for you. Not to mention the random homeless people constantly walking around the property. I survived 3 nights. 2/3 of those nights police were on property. Not security, police. Bathroom door had a fist-sized hole through it. No hot water. Key cards need to be rescanned each day. If all of that appeals to you then have a stay at Studio 6.
- 1/5
I was extremely disappointed in the condition of the room. But most of all waking up to a roach in the bed and one in the bathroom and another in the kitchen was more than I could handle. I will NEVER stay here again. The staff was friendly was the only positive. The bathroom was not cleaned properly I know this due to a used bar of soap left on the tub floor. I guess it’s true what they say… you get what you pay for.
- 1/5
I was extremely disappointed in the condition of the room. But most of all waking up to a roach in the bed and one in the bathroom and another in the kitchen was more than I could handle. I will NEVER stay here again. The staff was friendly was the only positive. The bathroom was not cleaned properly I know this due to a used bar of soap left on the tub floor. I guess it’s true what they say… you get what you pay for.
- 2/5
- 2/5
- 1/5
Dirty room, pics are out of date.
- 1/5
Dirty room, pics are out of date.
- 1/5
My feo
- 1/5
My feo
- 1/5
The room is old and in need of repair. It smelled and the bed was saggy. Not at all what I was expecting. Don’t waste your time and money
- 1/5
The room is old and in need of repair. It smelled and the bed was saggy. Not at all what I was expecting. Don’t waste your time and money
- 1/5
For starters, when we pulled into the driveway, we were greeted by someone on the curb on the nod. Check in there was nobody there. We joined a line of several other people. Ultimately got our room, which was on the second floor. I had requested first floor for medical reasons, but we were told the only available accessible room at a broken lock. The room itself was austere .For linens we were provided one washcloth one bath towel one hand towel and shower mat. Incredibly noisy seems like there was some kind of racing going on the street outside. Cigarette burn on coverlet.Will never stay in such a sketchy place again.
- 1/5
For starters, when we pulled into the driveway, we were greeted by someone on the curb on the nod. Check in there was nobody there. We joined a line of several other people. Ultimately got our room, which was on the second floor. I had requested first floor for medical reasons, but we were told the only available accessible room at a broken lock. The room itself was austere .For linens we were provided one washcloth one bath towel one hand towel and shower mat. Incredibly noisy seems like there was some kind of racing going on the street outside. Cigarette burn on coverlet.Will never stay in such a sketchy place again.
- 2/5
I paid for late check out for 2pm and at 11am they were pounding at my door to get me out and eventually opened my door while I was sleeping (I had worked a night shift). There was absolutely no communication between night and day staff.
- 2/5
I paid for late check out for 2pm and at 11am they were pounding at my door to get me out and eventually opened my door while I was sleeping (I had worked a night shift). There was absolutely no communication between night and day staff.
- 1/5
Booked a non-smoking room. The room I was given had a very heavy smell of smoke and urine. The furniture was covered in cigarette burns. The bath tub was filthy. I stayed for 30 minutes and returned to the front desk requesting another room. The clerk gave me another room. When I entered the second room I found the bed unmade and the room also smelled of cigarette smoke. I returned to the front desk and requested a refund. The clerk said she would refund my money. It’s been three days now and I still have not received my money back. This hotel is located in a very bad area. Right off the highway. Prostitutes and shady characters hanging out. I would avoid this hotel if at all possible. The rooms are cheap for a reason.
- 1/5
Booked a non-smoking room. The room I was given had a very heavy smell of smoke and urine. The furniture was covered in cigarette burns. The bath tub was filthy. I stayed for 30 minutes and returned to the front desk requesting another room. The clerk gave me another room. When I entered the second room I found the bed unmade and the room also smelled of cigarette smoke. I returned to the front desk and requested a refund. The clerk said she would refund my money. It’s been three days now and I still have not received my money back. This hotel is located in a very bad area. Right off the highway. Prostitutes and shady characters hanging out. I would avoid this hotel if at all possible. The rooms are cheap for a reason.
- 1/5
The room had roaches, holes in the bathroom door, bad peeling paint, mold, body fluid stained bathroom walls and body fluid stained sheets. People walking around high and street walkers walking around bugging people and stealing out of vehicles. The place needs condemned. I want a refund.
- 1/5
The room had roaches, holes in the bathroom door, bad peeling paint, mold, body fluid stained bathroom walls and body fluid stained sheets. People walking around high and street walkers walking around bugging people and stealing out of vehicles. The place needs condemned. I want a refund.
- 1/5
Infested with roaches
- 1/5
Infested with roaches
- 2/5
It was supposed to be a non-smoking room and when you walked in, you could clearly smell smoke and then when I opened the nightstand, there was a pack of cigarettes with Butts in it. The extra toilet paper in the room was in the cabinet and not on a roll, but wadded up and shoved in the cabinet. It appeared that there were people that were not customers lingering on the stairwell when we were taking our luggage upstairs. We will not be staying there again.
- 2/5
It was supposed to be a non-smoking room and when you walked in, you could clearly smell smoke and then when I opened the nightstand, there was a pack of cigarettes with Butts in it. The extra toilet paper in the room was in the cabinet and not on a roll, but wadded up and shoved in the cabinet. It appeared that there were people that were not customers lingering on the stairwell when we were taking our luggage upstairs. We will not be staying there again.
- 5/5
The property itself is fairly quiet, and I felt safe during my stay, which is important when you’re somewhere for more than just a night or two. Parking was easy, and the extended-stay setup worked well for my needs. The only downsides were that a few rooms in the building had issues with roaches, the vending machines were frequently out of order, and the laundry facilities are pretty expensive at $3.75 per wash and $3.75 per dry. Those are things management could definitely improve. Overall though, for the price and the convenience, it served its purpose well for my two-week stay, and I’d consider staying again if I needed an extended stay option in the area.
- 5/5
The property itself is fairly quiet, and I felt safe during my stay, which is important when you’re somewhere for more than just a night or two. Parking was easy, and the extended-stay setup worked well for my needs. The only downsides were that a few rooms in the building had issues with roaches, the vending machines were frequently out of order, and the laundry facilities are pretty expensive at $3.75 per wash and $3.75 per dry. Those are things management could definitely improve. Overall though, for the price and the convenience, it served its purpose well for my two-week stay, and I’d consider staying again if I needed an extended stay option in the area.
- 1/5
The hotel was DISGUSTING. The advertising used corporate photos. It looked decent. Room smelled of marijuana, kitchen had cigarette burns all over the counter, bed linens were dirty, only 1 pillow on each bed that sleeps 4, bathroom was filthy and only had one of each towel and washcloth. Immediately checked out and was charged for one night. The unhoused people in my community live better on the streets than this hotel offers!
- 1/5
The hotel was DISGUSTING. The advertising used corporate photos. It looked decent. Room smelled of marijuana, kitchen had cigarette burns all over the counter, bed linens were dirty, only 1 pillow on each bed that sleeps 4, bathroom was filthy and only had one of each towel and washcloth. Immediately checked out and was charged for one night. The unhoused people in my community live better on the streets than this hotel offers!
- 1/5
And stayed one night , and we didn’t sleep at all. It was so creepy. The linens were dirty, the bathroom was unclean and the room smaller like citgarrtes
- 1/5
And stayed one night , and we didn’t sleep at all. It was so creepy. The linens were dirty, the bathroom was unclean and the room smaller like citgarrtes
- 1/5
Very dirty, stains on the bedding, trash not even taken out. We left and found somewhere else to stay.
- 1/5
Very dirty, stains on the bedding, trash not even taken out. We left and found somewhere else to stay.
- 3/5
Muy insegura
- 3/5
Muy insegura
- 1/5
I arrived around 9:30 pm and there was no one at the front desk. Saw a sign saying be back in a little bit. I waited unit 10:30 pm to check in. The poor front desk girl had to go clean a another guest room due to House keeping not doing their job. I finally got checked in and go to my room well when i opened the door my room was trashed. go back up front to let the front desk know. She had a whole lot of people their so i just told her to give me the cleaning stuff and ill just clean my own room. got back to the front desk to give back the supplies and she tells me to come back in the morning so i can talk to her manager to get compensated. well came back in the morning and i told the manager what had happened and all the manager did was say she was sorry for that. So on top of spending a good amount of money to stay there i had to clean my own room ( I was not going to make the front desk girl do it after already cleaning someone else room) because Housekeeping doesn't know how to do their job and the manager doesn't care about the guest or the employees. I should of been either refunded or compensated
- 1/5
I arrived around 9:30 pm and there was no one at the front desk. Saw a sign saying be back in a little bit. I waited unit 10:30 pm to check in. The poor front desk girl had to go clean a another guest room due to House keeping not doing their job. I finally got checked in and go to my room well when i opened the door my room was trashed. go back up front to let the front desk know. She had a whole lot of people their so i just told her to give me the cleaning stuff and ill just clean my own room. got back to the front desk to give back the supplies and she tells me to come back in the morning so i can talk to her manager to get compensated. well came back in the morning and i told the manager what had happened and all the manager did was say she was sorry for that. So on top of spending a good amount of money to stay there i had to clean my own room ( I was not going to make the front desk girl do it after already cleaning someone else room) because Housekeeping doesn't know how to do their job and the manager doesn't care about the guest or the employees. I should of been either refunded or compensated
- 5/5
Very courteous staff helpful offered extra pillow towels very polite
- 5/5
Very courteous staff helpful offered extra pillow towels very polite
- 4/5
Clean an nice
- 4/5
Clean an nice
- 3/5
Room had damage, no shower curtain but pricebwas right.
- 3/5
Room had damage, no shower curtain but pricebwas right.
- 2/5
- 2/5
- 5/5
Clean room and courteous staff
- 5/5
Clean room and courteous staff
- 5/5
Clean room
- 5/5
Clean room
- 2/5
It was full of bugs. Viuo
- 2/5
It was full of bugs. Viuo
- 4/5
The room was clean the staff at the front desk were exceptional, helpful courteous and very accommodating.
- 4/5
The room was clean the staff at the front desk were exceptional, helpful courteous and very accommodating.
- 3/5
Good
- 3/5
Good
- 1/5
Terrible service and unfriendly staff , beds are so dirty . People outside screaming yelling all hours of the night. Motel room floors were sticky and extremely dirty. Not enough towels for a 2 day stay . I would never ever stay here again or recommend to anyone. The pictures make it look nice online and clean and well put together and it was complete opposite that. Bugs in rooms . Extremely dissatisfied with the overall stay.
- 1/5
Terrible service and unfriendly staff , beds are so dirty . People outside screaming yelling all hours of the night. Motel room floors were sticky and extremely dirty. Not enough towels for a 2 day stay . I would never ever stay here again or recommend to anyone. The pictures make it look nice online and clean and well put together and it was complete opposite that. Bugs in rooms . Extremely dissatisfied with the overall stay.
- 3/5
Ok
- 3/5
Ok
- 1/5
Wow
- 1/5
Wow
- 2/5
Room was old, dirty, and loaded with bugs
- 2/5
Room was old, dirty, and loaded with bugs
- 1/5
BED BUGS I repeat there’s BED BUGS and they don’t care or accommodate you. SAVE YOURE MONEY seriously I warned you… Stayed in bldg 3 on South side, room 323 I believe.
- 1/5
BED BUGS I repeat there’s BED BUGS and they don’t care or accommodate you. SAVE YOURE MONEY seriously I warned you… Stayed in bldg 3 on South side, room 323 I believe.
- 5/5
Parking was right out front of our room, the counter in the kitchenette was perfect for me to use for all my paper needs and serviceable to eat at as well.
- 5/5
Parking was right out front of our room, the counter in the kitchenette was perfect for me to use for all my paper needs and serviceable to eat at as well.
- 4/5
👍
- 4/5
👍
- 1/5
Told office about it and they didn’t do anything about it First night there someone urinated on my truck from the 2nd floor Was never mentioned that chicken that they don’t do room service in your room. You have to bring your towels in on your own.
- 1/5
Told office about it and they didn’t do anything about it First night there someone urinated on my truck from the 2nd floor Was never mentioned that chicken that they don’t do room service in your room. You have to bring your towels in on your own.
- 1/5
Parking lot was filled with homeless and people sitting in their cars. A homeless woman was outside our room charging her phone.
- 1/5
Parking lot was filled with homeless and people sitting in their cars. A homeless woman was outside our room charging her phone.
- 2/5
The front desk gals were nice and kind, but the room itself was in terrible condition
- 2/5
The front desk gals were nice and kind, but the room itself was in terrible condition
- 2/5
It was comfortable will recommend
- 2/5
It was comfortable will recommend
- 1/5
Had no issues with parking, but the room smelled terrible. From the moment we stepped into the room it reeked of stale cigarette smoke which ended up permeating our clothes which made it hard to sleep and enjoy our stay.
- 1/5
Had no issues with parking, but the room smelled terrible. From the moment we stepped into the room it reeked of stale cigarette smoke which ended up permeating our clothes which made it hard to sleep and enjoy our stay.
- 4/5
Easy check in clean an fresh smelling room.
- 4/5
Easy check in clean an fresh smelling room.
- 3/5
ok room nice staff no hot water
- 3/5
ok room nice staff no hot water
- 5/5
Yes
- 5/5
Yes
- 2/5
Noisy tough to get rest, criminal activity, very noticeable, dirty walkways and stairwells, laundry facilities need repairs and upgrades and the room showing its age and needs a refresh especially for business travelers.
- 2/5
Noisy tough to get rest, criminal activity, very noticeable, dirty walkways and stairwells, laundry facilities need repairs and upgrades and the room showing its age and needs a refresh especially for business travelers.
- 4/5
Parking was great
- 4/5
Parking was great
- 1/5
Had roaches
- 1/5
Had roaches
- 1/5
No service, bad attitude in front and ROACHES
- 1/5
No service, bad attitude in front and ROACHES
- 1/5
The doors didn’t close, all they had to replace with was a smoking room, the rooms where not in good shape
- 1/5
The doors didn’t close, all they had to replace with was a smoking room, the rooms where not in good shape
- 1/5
The room was awful. I couldn’t check into the room. I made a reservation for in the room that they put me in was downgrade. They haven’t refunded me.
- 1/5
The room was awful. I couldn’t check into the room. I made a reservation for in the room that they put me in was downgrade. They haven’t refunded me.
- 1/5
The bathroom was horrible and the bed felt very ild fashioned springs only also i booked smoking room and was put in a non smoking room staff was rude as hell
- 1/5
The bathroom was horrible and the bed felt very ild fashioned springs only also i booked smoking room and was put in a non smoking room staff was rude as hell
- 1/5
I reserved a double bed. And they didn’t have it. So my grandchildren took over the bed. While my wife and I slept on the floor with just a sheet under us
- 1/5
I reserved a double bed. And they didn’t have it. So my grandchildren took over the bed. While my wife and I slept on the floor with just a sheet under us
- 5/5
Good staff and room
- 5/5
Good staff and room
- 2/5
Three stars and under reviews better reflect the place
- 2/5
Three stars and under reviews better reflect the place
- 1/5
No
- 1/5
No
- 1/5
Staff rude, I booked through Expedia, choose to pay at the property, well they tried running my card that I used to hold the room not pay for it. Since it didn't go through they canceled my reservations. So showing up at 10 pm with my mom and kids to find out that they did that was a joke. And having to try to find another was even worse. Dont eve
- 1/5
Staff rude, I booked through Expedia, choose to pay at the property, well they tried running my card that I used to hold the room not pay for it. Since it didn't go through they canceled my reservations. So showing up at 10 pm with my mom and kids to find out that they did that was a joke. And having to try to find another was even worse. Dont eve
- 1/5
Room very dirty
- 1/5
Room very dirty
- 2/5
Need to be updated
- 2/5
Need to be updated
- 2/5
Wow, it would be nice to get some rest, but with all the homeless and drug addicts and dealing and other kinds of trafficking, it makes it kind of tough. Then you add in the yelling, screaming, music blasting the fights and the drugged up people yelling and screaming in the parking lot or sleeping on the stairwells and what’s with all the cars that have no registration or bad tags, and it would be great if they focused on making sure guess are not harassed bothered and the quiet times are enforced for travelers can get their rest, not a lot to ask for
- 2/5
Wow, it would be nice to get some rest, but with all the homeless and drug addicts and dealing and other kinds of trafficking, it makes it kind of tough. Then you add in the yelling, screaming, music blasting the fights and the drugged up people yelling and screaming in the parking lot or sleeping on the stairwells and what’s with all the cars that have no registration or bad tags, and it would be great if they focused on making sure guess are not harassed bothered and the quiet times are enforced for travelers can get their rest, not a lot to ask for
- 5/5
Clean quiet property, specious studio size rooms with upgrades and lots of parking spaces.
- 5/5
Clean quiet property, specious studio size rooms with upgrades and lots of parking spaces.
- 2/5
Reviews are bogus three stars and under more accurate, you will see homeless you will see homeless drug addicts you’ll see drug dealing you will see trafficking all kinds, You will see people selling stolen property from stores in the parking lot. You will see drugged up people, screaming, and yelling in the parking lot roaming around.I encourage law-enforcement to keep an eye on this place
- 2/5
Reviews are bogus three stars and under more accurate, you will see homeless you will see homeless drug addicts you’ll see drug dealing you will see trafficking all kinds, You will see people selling stolen property from stores in the parking lot. You will see drugged up people, screaming, and yelling in the parking lot roaming around.I encourage law-enforcement to keep an eye on this place
- 3/5
lady at the front desk evening time was doing her best.i appreciated her patients. But the older white lady in the morning with NO TEETH RUDE AND JUST RUDE. SO after the 3rd attempted to find a unoccupied in clean room. Would have been better if I had towels to clean my hands and for the shower. Room is clean I appreciated the kitchen no noise complaints but the riff Raff outside the room made me check on work Chuck continuously through the nights I was there.. all I can say is the place has a lot of potential used to be better don't know what happened.
- 4/5
To many homeless people all over the place not safe at night
- 2/5
You will see drug addicts, homeless, drug dealers, trafficking of all kinds all out in the open, you had people laying against the walls and in the stairwells, the positive reviews come directly from the troublemaker themselves I truly believe that, and I do believe the staff is trying very hard, but I think they’re frustrated and don’t know exactly what to do to deal with it. Perhaps law-enforcement can help.
- 2/5
A lot of sketchy activity and people creeping around and I’m convinced positive reviews are coming from the staff itself or the sketchy people overpriced for what you get
- 5/5
Overpriced for what you get, my bed very little padding left sleeping on springs and there was a kid shot one night and died, a lot of tweakers, hobos, homeless bums, dealers, and various other sketchy people creeping around. I’ve even seen some trying to break into rooms that they were thrown out of because of failure to pay, and I’m convinced the positive reviews come from the sketchy people themselves, the staff does try very hard. The cleaning crew are great and friendly and the same with the office people, but the sketchy people are what is dragging the place down and they bring in more just like them to stay here it’s easy to see and spot
- 1/5
The staff was horrible and unprofessional. Myself and my boyfriend got yelled at by the lady behind the counter. After being told no room was available even with a reservation, we were told to come back in one hour and MAYBE there would be a room available. Finally got our room and within minutes saw the room was infested with roaches, big ones and baby ones. Very unhappy with the entire stay.
- 3/5
Boy, it sure would be nice to actually get some relaxation and sleep occasionally, but with all the tweakers and homeless wandering around and addicts it’s a little unnerving, I’m pretty sure the positive reviews were done by the sketchy people. And the pricing a little high for what you get.
- 5/5
Ed and staff are always helpful and kind.
- 3/5
was easy to find, the check-in staff wasn't around, I called the front office no answer, I called 3x, a lady came to get new towels and we both waited. staff said she was doing laundry. I informed her I was waiting 30 mins and she got angry and said "she was gone 10 mins to laundry room" Bad attitude from her she could have said, I'm sorry to keep you waiting, then I'd understand but coming with attitude. oh well, got checked in and went to my room, there's a lot of handicapped parking but not much non-handicap parking out front, I guess they want you to park away from the building.
- 1/5
Didn't like anything...supposed to be an extended stay but nothing in the room at all and a roach in the bathtub
- 1/5
Blood on the walls. Bathroom was dirty. Bedding was dirty with burn holes. Didn’t feel safe in this hotel. Front desk person said they would give me a refund then wouldn’t. Do not stay here. The photos they show are not the condition of rooms.
- 4/5
I’ve stayed here before I like it
- 4/5
WiFi works kitchen has all
- 2/5
There are a lot of homeless around the property. Both times we came back to the hotel there was homeless people arguing and yelling and throwing stuff near the cars. Totally unsafe.
- 5/5
It was worth the money.
- 1/5
It was a non smoking room that wreaked of smoke , everything was dirty . Bath towels had pubic hair in them . Blood on the walls . The bed comes with 2 so called pillows and there are homeless everywhere
- 2/5
Well, a lot of homeless and drug addicts around the place, your neighbors are going to be sketchy as hell, my bed had no padding and I was sleeping basically on bed springs, dog poop all over, you will smell weed hard-core and see drug use, and you’re sketchy neighbors are going to have sketchy visitors, and who take up parking places meant for the guests, and I had someone literally tried to steal my clothes or take my clothes out and use my dryer time for themselves. That’s how trashy and ghetto. and I’m convinced the positive reviews are from the sketchy people.
- 5/5
Every staff member has been professional and friendly. Always feel safe and never any issues.
- 1/5
Convenient. Was told to wait for yv and bathtub to be fixed. Also homeless all over front of property.
- 5/5
Overall trip was nice just had a lot of problems on the Expedia end
- 3/5
A lot of suspicious behavior, which is extremely noticeable, they have security but a little more proactive I suppose would be helpful
- 1/5
Disappointed
- 1/5
I have pictures of it all, jut only of 2 roaches, I killed and hid the other 3 so they didnt scare my daughter.
- 3/5
Over all a decent stay.
- 5/5
Great location. Freeway near by, grocery store, arco across the street.
- 5/5
Good stay friendly people
- 3/5
Just an average hotel. Staff was nice and helpful whenever we had questions. The property outside is not the greatest, usually have homeless hanging around.
- 1/5
I would never go back to this motel or any other Motel 6. Spend the money for something comfy. The staff were amazing.
- 5/5
Great Service & Staff.
- 5/5
Convenience
- 5/5
Convenience
- 5/5
Convenience
- 5/5
Great staff and service
- 5/5
Great staff and service
- 5/5
Great staff and service
- 1/5
Horrible . The room we were given was trashed looked like it had feces on the floor . I have pictures. Was given another room and there were no lights bulbs in the lights i finally went and got my own. It smelled and the knobs in hhf bathroom were missing in the tub
- 4/5
I liked that it. Has an extended stay option
- 5/5
Convenience
- 4/5
Convenience
- 1/5
Front desk didn't find my reservation on their system. Didn't provide any assistance told me they couldn't help me
- 2/5
After checking in the room smelt bad, the bathroom smelled like cigarette smoke. The bed was semi comfortable. The room, the cleanliness, it was not up to par for the asking price for the room.
- 5/5
Great staff and service
- 5/5
Great staff and service
- 5/5
Great staff and service
- 4/5
A/C didn’t work well. Toilet in bathroom leaks and caused it to run most of the night. Bed was uncomfortable and stiff. Wouldn’t recommend staying here to anyone.
- 3/5
All the positive reviews seem to be from the sketchy people who hang out here, they are drug addicts and drug dealers. It’s so obvious there is security, but they seem to deal with the people that don’t pay like to see them deal with some of the sketchy activity taking place And to make it a more safer place for the guests
- 5/5
Nice quiet and clean
- 5/5
Good price for quality of room
- 5/5
Great staff and service
- 1/5
Rooms were filthy, inhabitable, unsafe environment, criminal activities, traveling with minor child switched to two different rooms because rooms were not clean thoroughly. Do not recommend!
- 5/5
Great staff and service
- 5/5
Great staff and service
- 4/5
Nice place for the price. Met many homeless/ drug using people staying there.
- 4/5
Clean and good price. With a kitchenette. The neighbors are mostly druggies.
- 5/5
Great staff and services
- 4/5
They need to get their room doors working properly. My room was on the second floor. Light flashes red-green-red when keycard inserted. Walked back to office”battery in door is bad.” New room assigned. Walk back. Green but won’t open. Walk back to office. Clerk comes to room with me. Inserts keycard, hits door hard and it opens. Ridiculous!!!!
- 2/5
Hospitality was awful and room smelled bad.
- 5/5
It was great
- 5/5
Staff is friendly and always willing to help accommodate your needs
- 4/5
They have upped their game and the whole place seems alot nicer, no scumbags hanging around, clean comfy rooms. Just a really pleasant atmosphere.
- 4/5
Was super surprised by the cleanliness and just all around good vibe from this Studio 6. There was no riff-raff. The room was super clean and whoever does housekeeping went out of their way to fold the towels so cute. I almost felt like I was staying at a resort ( well minus the lack of a pool and the awful front desk attitude). I will definitly stay here again.I really enjoyed my stay and the price was a smokin deal!
- 5/5
Great experience and staff
- 4/5
Good for the price. Clean but older rooms. Super nice staff. Sketchy neighbors.
- 3/5
Noisy, a lot of sketchy people doing a lot of sketchy things, people smoking weed stinking up my room, dogs barking, all hours of the night, people blasting music all hours of the night and kids Running wild some of the people there have a party mentality and don’t care about the other residence
- 5/5
Was nice to stay
- 5/5
- 5/5
Super laid back. When it came to be check out time , noone was rushing us out the door, staff super cool and helpful.l
- 4/5
Always a decent experience
- 5/5
The room was perfectly acceptable for my travel needs.
- 4/5
The property was conveniently located, quiet and the staff are friendly and try to accommodate all of your needs.
- 3/5
Fridge was not cold and no hot water
- 5/5
Yea
- 1/5
We refuse to stay. Room was dirty all over, matress was undone and with black/red dots. Blankets on the floor. The room smell bad and also like cigarettes.
- 5/5
I’ve always stayed here every time I’ve traveled to Phoenix. It’s clean, it’s quiet and the price is good.
- 1/5
Toilet was backed up shower would drain into the actualy area where toilet was mold in the shower stall stove and tables had burn marks all over them and we seen alot of roaches through out the room overall terrible stay for me and my family addressed issue with front desk all they offered was new towels nothing more i woulndnt suggest this place too anyone not worth the money at all
- 2/5
Many tweakers hanging outside around the rooms. Felt unsafe and trash was all over the steps. Staff was friendly, but seemed to have no interest in making the property better secured. Wont stay here again
- 2/5
Ended up canceling the stay after check in as the room had a heavy bleach smell.while it did appear clean. The bleach smell was just way too strong for us to handle especially my wife.
- 3/5
Everything was okay except slept on broken bed entire trip told them every day but did not gix
- 5/5
Later that night I needed dishes and the man working got those for me. Some people staying there were BBQ some food and eating at the picnic tables,this gave it a at home feel. It was very quiet in my room heard a dog bark once, no other noise issues. I didn't see any sketch folk like someone else said in their review. But I'm down earth and realize hotel isn't responsible if a sketch person walks through, that's probably why they have a great security team. So after a good night's sleep I went to waffle House on deervalley then returned to get my $100 deposit back, met the manager adason who was very kind. I will for sure stay here again if I need a room.
- 5/5
The lady and gentleman at the front desk are very nice and professional.
- 5/5
Great staff! Very quiet
- 4/5
A motel 6 indeed
- 1/5
They didn’t have the rooms we reserved and due to the room requirements (one needed to be ADA). They had a one bedroom ADA (we reserved a 2 bed) so we took it cause finding ADA rooms last minute are hard to find. The 2 bed room was smoking and disgusting. They didn’t have coffee in the lobby, as advertised. Last- the manager was so nasty, rude, mean, and not available to deal with problems. They gave us a discount for not having the right rooms however the reason they didn’t have the rooms because the “housekeeper went home before cleaning them”. The hotel was only 1/3rd full so no reason to not have the rooms we reserved clean. I am an experienced and pretty flexible traveler and my advice to you is DO NOT STAY HERE.
- 4/5
We had a few minor hiccups when we checked in but the staff was friendly and helpful in addressing the issues
- 5/5
Staff is so helpful! Room was comfy n clean.
- 1/5
They have roaches and I want my refund
- 1/5
Asked for a no smoking room,
- 1/5
The customer service at night was horrible and rude when I checked in. I booked for 2 nights on Expedia but the hotel had me for 1 and failed to notify me of this. I left my room and came back to all my luggage being gone and they would not release it to me until the next day. I asked for a manager and the attendant at night got smart with me and told me no she not reaching out to him. For my first time ever, my towels had rust stains on them and the foot traffic at night was bad. Guys were hanging out by the washroom with 2 cases of beer drinking with other people that did not look like they were tenants. This was one of the worst experiences I had with a hotel.
- 1/5
The TV only had the scrolling guide channel, and snow on all other channels. No TV to watch period. Employee said to, “make sure everything is plugged in. I can’t do anything about that.” I would never stay here again.
- 5/5
I always stay here when I come to Phoenix and this time did not disappoint again. Room was clean, when I needed anything extra the staff gave it to me, and when I reached out for extra assistance I rec'd it as well. Matthew was great and the Operations Manager Adson was superb. Both very helpful and patient.
- 3/5
I arrived like an hour early. My room was pre-booked. The front clerk dude said i couldn't check in until 3pm. Well, traveled close to 5 hours & was hoping I'd get checked in early. No consideration was given. Hope this place changes their check-in time. I've had other places where i could check in early without no problem. I'll book elsewhere for next trip.
- 3/5
Security asleep, shower ridiculous and dirty toilet ran all night
- 1/5
Paid for 2 rooms for 2 nights. On the 2nd night, after a very long work day, we were unable to access our rooms. No one was on site to help us, even though it clearly states that they have a 24/7 courtesy desk. The security guard told us he could not call anyone and we would need to find somewhere else to stay. We ended up having to find another place to stay 20 minutes away and come out of pocket another $200 to basically take a nap as it was 3;30am by that time. When calling the hotel it's been impossible to solve this situation and get a refund, even with Expedia involved.
- 1/5
After staying not even 8 hours, we check out early and went to a different hotel. Wish I could get my money back from booking this.
- 1/5
Dirty…not a good location now is it a good place to stay
- 2/5
1980s popcorn ceilings that still smell like the smoking rooms they used to be..
- 2/5
I needed a room with a refrigerator for medication. I put my medicine and food in the refrigerator when I arrived. The next morning I went to get my medicine out of the refrigerator and everything was warm. I had to discard all the food. Luckily I had brought an ice chest and was able to put my medicine in the ice chest. But all the food had to be thrown out due to being subjected to heat and spoiling
- 1/5
They gave my room away along with a few other people that showed up. They said check in is between 3pm and 6pm, most bogus thing i ever heard