Residence Inn by Marriott Phoenix Desert View at Mayo Clinic

Nice room, great staff

Location, cleanliness

Superb

Staff helpful, clean room, ok breakfast, it was a quick visit to the Mayo Clinic so appreciate the close location.

Very good and complete offering for breakfast. I think it is a strong overkill you charge for on site parking. Plenty of spaces to park. Business greed is terrible. Had no choice as the hotel next to Mayo works out the best. The almighty dollar prevails. Terrible!!

Very good and complete offering for breakfast. I think it is a strong overkill you charge for on site parking. Plenty of spaces to park. Business greed is terrible. Had no choice as the hotel next to Mayo works out the best. The almighty dollar prevails. Terrible!!

Very good

Spacious and very comfortable 1 bedrum suite impressed me with the size and everything that might need for family needs. The bed was the best ever I had during my 6 days trip. Quietness in the room, good choice of food for breakfast, staff hospitality and support - everything was perfect. Thank you very much for the experience of staying at your hotel. Everything was just perfect. I have nothing more to add.

Spacious and very comfortable 1 bedrum suite impressed me with the size and everything that might need for family needs. The bed was the best ever I had during my 6 days trip. Quietness in the room, good choice of food for breakfast, staff hospitality and support - everything was perfect. Thank you very much for the experience of staying at your hotel. Everything was just perfect. I have nothing more to add.

Very clean, very helpful staff, very convenient location to Mayo Clinic and a full shopping center corridor just down the road. Only issue might be that the food service available is fairly basic and minimal and could be better -- but there are plenty of very good restaurants within easy driving distance.

Great staff, perfect rooms, quiet and clean

It met our needs in all ways!

Bed was not very supportive. Really soft. Furniture outdated and dirty

Close to Mayo. Super clean. Reasonable dinner options. Caring staff.

Close to Mayo. Super clean. Reasonable dinner options. Caring staff.

Staff very helpful and friendly. Rooms were clean. Breakfast and bar food could be greatly improved.

Wheelchairs are available in the lobby.

Location, location, location. The hotel is literally only a 5 minute walk to the Phoenix Mayo Clinic. Although the whole facility is in dire need of a renovation the entire hotel is exceptionally clean! The biggest asset of this Residence Inn is the staff from every person you will come into contact with are exceedingly kind, professional, and helpful in any way that easily make them the most valued asset of the property. I cannot emphasize how impressed I was with the quality of the staff working at this Residence Inn and truly hope they are well compensated because they are the true jewels of the property. The breakfast accommodation is more like a ghost kitchen and the food quality is at best subpar. The breakfast offerings were dramatically below average and poor quality and poor selection. The hotel dining menu is somewhat inviting but once again is of poor quality with the same ghost kitchen effect which is disappointing because I would think that an establishment that shared the close proximity to the Phoenix Mayo Clinic would have at least a small functioning formal dining facility for its guests. Finally the lack of a legitimate convenience store in the lobby is the most glaring weakness on the property. The current store is woefully lacking in commonly stocked travel amenities that are commonplace at most hotel lobby convenience stores.

Location, location, location. The hotel is literally only a 5 minute walk to the Phoenix Mayo Clinic. Although the whole facility is in dire need of a renovation the entire hotel is exceptionally clean! The biggest asset of this Residence Inn is the staff from every person you will come into contact with are exceedingly kind, professional, and helpful in any way that easily make them the most valued asset of the property. I cannot emphasize how impressed I was with the quality of the staff working at this Residence Inn and truly hope they are well compensated because they are the true jewels of the property. The breakfast accommodation is more like a ghost kitchen and the food quality is at best subpar. The breakfast offerings were dramatically below average and poor quality and poor selection. The hotel dining menu is somewhat inviting but once again is of poor quality with the same ghost kitchen effect which is disappointing because I would think that an establishment that shared the close proximity to the Phoenix Mayo Clinic would have at least a small functioning formal dining facility for its guests. Finally the lack of a legitimate convenience store in the lobby is the most glaring weakness on the property. The current store is woefully lacking in commonly stocked travel amenities that are commonplace at most hotel lobby convenience stores.

Exceptional

Superb

Exceptional

It was on the Mayo campus. 14 dollars a day for parking

It was on the Mayo campus. 14 dollars a day for parking

Food was clean and good but they did not have any option for wheat or white bread. Not everyone likes bagel or muffin

Nice lobby and exterior. The rooms need remodeling. Our unit had an odor of old plumbing, worn out fixtures and cabinets, bathroom was very dated.

Nice lobby and exterior. The rooms need remodeling. Our unit had an odor of old plumbing, worn out fixtures and cabinets, bathroom was very dated.

We did not make it to breakfast

Not handicap friendly in many ways.

Exceptional

Didn’t stay for breakfast but dinner great for proce

Our room still had a bath tub that was dangerously to take a shower in

Location. Our room still had a bath tub that was dangerously to take a shower in

Exceptional

I was stunned from Oct 2025 to Mar 2026 the dirtiness n gross furnishings and the staff up from PAM was so rude. My dtr was not by recluse in that hotel (hospitalized from that )we saw them spraying when we arrived!! No disc for Mayo patients or seniors. That’s the closest to thousands of us that go for medical care. We talked to hotel mgr Josh he was helpful I HAVE YET TO SEE MY REFUND we were then moved to a diff room that was trashed dirty carpet plugs hanging out the screws the electrical panel was so loose. The porta crib filthy,torn and broken on the underside. ONE MINI bar of soap for a 5 night stay one small trash bag WE HAD to keep asking. The suites accomodate 5 ppl nope not enough bath tissue ONE roll two towels But I will say the free breakfast was great that staff was great pool area was clean YOUR charged for parking? We spent 2600$ plus another 500$ for mar 28 due to hosp stay for the spider bite we were treated rudely and put in a dump of a room BUT where else does one stay for med treatment Shame on the staff housekeeping is horrible sofa bed was dirty INSIDE I could go on I WANT A REFUND !

Good

Breakfast were self serve. Location was perfect for going to the Mayo Clinic. Met our needs

Location was perfect for going to the Mayo Clinic. Met our needs

Room was clean, staff was nice. Our stay was was based on being close to the Mayo Clinic. It is super close so very convenient

Paying for parking is ridiculous because there is free parking on the Mayo Clinic site adjacent. The rooms are overpriced, to begin with.

Breakfast was fine, ordinary. Paying for parking is ridiculous because there is free parking on the Mayo Clinic site adjacent. The rooms are overpriced, to begin with.

The halls were dark and stark like walking into a mortuary.

Superb

Dud bot use pool or hot tub, but enjoyed sitting arou n d area outside while we ate delicious meals.

When booking I did not realize there was a parking fee each night. But the hotel was nice clean and everyone was friendly.

When booking I did not realize there was a parking fee each night. But the hotel was nice clean and everyone was friendly.

Clean and comfortable room. Kitchen was clean and well stocked. Very convenient location.

Clean and comfortable room. Kitchen was clean and well stocked. Very convenient location.

Rooms nice, staff friendly. Breakfast so so paid parking not so nice.shuttle good area nice hotel has nice facilities

Rooms nice, staff friendly. Breakfast so so paid parking not so nice.shuttle good area nice hotel has nice facilities

Close to Mayo Clinic Na

Super soft beds just like I like

Super soft beds just like I like

Very friendly staff ! Cucumber water / citrus water . Would be great if breakfast was served at 6 instead of 6:30 due to everyone needing to eat & go to appts . So many including us needed to skip so we could get to appts on time . The golf shuttle was amazing & so was the shuttle to the other Mayo Clinic . Advertise that so people like us don’t get rental cars . Overall a wonderful clean facility ! Beautiful 💛🌵☀️

Very friendly staff ! Cucumber water / citrus water . Would be great if breakfast was served at 6 instead of 6:30 due to everyone needing to eat & go to appts . So many including us needed to skip so we could get to appts on time . The golf shuttle was amazing & so was the shuttle to the other Mayo Clinic . Advertise that so people like us don’t get rental cars . Overall a wonderful clean facility ! Beautiful 💛🌵☀️

Everything was great!

Everything was great!

👍

👍

Conveniently located for appointments at the Mayo Clinic

This was an erroneous reservation. I called booking and they sent a request for correction. The hotel never responded to that request. I talked to the hotel manager who said they would correct it. They did not do that. I sent multiple emails to management and made a number of phone calls to follow up. They never responded to any of these. I strongly recommend finding a different Hotel.

My family and I enjoyed our stay. The staff were cordial, our room was spotless and breakfast was delicious.

My family and I enjoyed our stay. The staff were cordial, our room was spotless and breakfast was delicious.

The room was clean and spacious. As a single female traveler, I don’t like having a room adjoining to mine. I wasn’t expecting that. Also, felt overpriced for the level of hotel. But because my family member was hospitalized at Mayo, I suppose I was paying for the convenience of being close. If that were not a factor, I would not stay there again. Also, there was a sign that packing is $14 per night. I haven’t seen the final bill, but that seems expensive. The bottles of water in the room were each $6. At first I thought they were a nice complementary touch, lol.

The room was clean and spacious. As a single female traveler, I don’t like having a room adjoining to mine. I wasn’t expecting that. Also, felt overpriced for the level of hotel. But because my family member was hospitalized at Mayo, I suppose I was paying for the convenience of being close. If that were not a factor, I would not stay there again. Also, there was a sign that packing is $14 per night. I haven’t seen the final bill, but that seems expensive. The bottles of water in the room were each $6. At first I thought they were a nice complementary touch, lol.

Staff support lacking

Staff support lacking

I liked the location right next to Mayo Clinic. I liked the king suite as it was large and well designed. The property is beautiful. The hotel has a shuttle over to Mayo Clinic and that was helpful. Most of the front desk staff were wonderful. The front desk staff tried to tell me that my reservation ended a day early despite my showing them my booking reservation. I spent over an hour with them and with the customer service for booking.com and the manager didn't resolve it until 2 days later. They made rude comments about booking.com. I have used this service for over 15 years and have never had a problem until I got to this hotel. The heat stopped working in my room and the front desk staff insisted that it was working well. I spent a cold night in the room until maintenance showed up the next morning and confirmed that the heat was not working. They switched my room. This was 4 days after a neck fusion surgery and it took me hours to pack all of my belongings one item at a time. They never offered me any kind of a discount for this. I spent over $3,000 at this hotel and their lack of consideration is really concerning.

Proximity to Mayo, shuttle servicd Staff not customer friendly when we checked in Cost seemed pretty high Breakfast was uninspired

The dinner was dismal!

The dinner was dismal!

Everything was excellent and the room was clean spacious and had plenty of what is needed

Everything was excellent and the room was clean spacious and had plenty of what is needed

Couch when opened was full of crumbs n trash couch was crooked broken legs Totally messed up our extended stay the second night we were there due to appt at MAYO CLINIC however due to shuttle yes we would reserve again but diff suite.

Couch when opened was full of crumbs n trash couch was crooked broken legs Totally messed up our extended stay the second night we were there due to appt at MAYO CLINIC however due to shuttle yes we would reserve again but diff suite.

We didn’t have the breakfast

Not much breakfast selection. No fruit , potato, or waffles.

no waiting and proper checout

no waiting and proper checout

Room was dirty. No lotion or anything stocked on counters, shower was dirty and had hair in it. The cabinets and couch had filthy splatters. The bed was comfortable but we couldn’t believe the condition of a room so close to Mayo Clinic. People start there during treatments and in would expect cleanliness.

Room was dirty. No lotion or anything stocked on counters, shower was dirty and had hair in it. The cabinets and couch had filthy splatters. The bed was comfortable but we couldn’t believe the condition of a room so close to Mayo Clinic. People start there during treatments and in would expect cleanliness.

Close to the hospital

Close to the hospital

Too short

The $14 a night parking fee - restaurant marginal at best

Outstanding in every way!

Outstanding in every way!

Easy check in process and great price for the size of the room.

Easy check in process and great price for the size of the room.

Hard to find the actual location. Signage was lacking for directions to the front of the hotel.

Hard to find the actual location. Signage was lacking for directions to the front of the hotel.

Everything. Beds were extremely comfortable. Great location as I was there for medical and recovered in the hotel for a few days before traveling home. Was so worth it. The pancake machine was down and the waffle thing was without batter

Excallent

Excallent

Very Clean and friendly staff.

Very Clean and friendly staff.

Overcharged for pets compared to all other hotels

Proximity to Mayo Clinic, the restaurant and bar, and the live music The parking fee

I would always stay here when I have appointments at the clinic, if I could.

I would always stay here when I have appointments at the clinic, if I could.

We srayed here simply because it was the closest hotel we could find to get to our destination the next day. We greatly appreciate the folks at the front desk, management and staff who made our stay comfortable and easy. We highly recommend this hotel. It's clean and quiet.

We srayed here simply because it was the closest hotel we could find to get to our destination the next day. We greatly appreciate the folks at the front desk, management and staff who made our stay comfortable and easy. We highly recommend this hotel. It's clean and quiet.

The shuttle to and from the clinic was a great help

The breakfast

Quiet and convenient.

Quiet and convenient.

Was so comfortable we didn’t have to worry about anything. The bed was as comfortable as my own bed. Really enjoyed the breakfast.

Was so comfortable we didn’t have to worry about anything. The bed was as comfortable as my own bed. Really enjoyed the breakfast.

The staff was amazing.

The staff was amazing.

Mayo was very close

Mayo was very close

Things were broken in the room

Breakfast closed at 9am

We heard from other guests that stay here often that the situation with the free breakfast is always the same. They are always “ out” of food.

We heard from other guests that stay here often that the situation with the free breakfast is always the same. They are always “ out” of food.

Extremely convenient when you are a patient at Mayo Clinic.

Extremely convenient when you are a patient at Mayo Clinic.

I don’t like being charged for parking in an open parking lot anyone could park in - $14 charge per day to park

I don’t like being charged for parking in an open parking lot anyone could park in - $14 charge per day to park

Great location, especially if you need to be at the Mayo Clinic. Staff was very nice places, clean and comfortable.

Great location, especially if you need to be at the Mayo Clinic. Staff was very nice places, clean and comfortable.

I’ve stayed here before and it was great, this second time was alright. The first room we got into the air conditioning didn’t work. It’s the beginning of July so it was 112 degrees. We waited almost two hours to get a new room. The pull out couch was not sleep able. It was too uncomfortable to sleep my mom had to share the bed with me. Other than that the hotel was nice.

I’ve stayed here before and it was great, this second time was alright. The first room we got into the air conditioning didn’t work. It’s the beginning of July so it was 112 degrees. We waited almost two hours to get a new room. The pull out couch was not sleep able. It was too uncomfortable to sleep my mom had to share the bed with me. Other than that the hotel was nice.

parking charge added when you already pay a premium because it is located next to Mayo Hosp. (PHX) . Room is roomy but needs an update. Walk in shower floods bathroom. I will not stay there again.

parking charge added when you already pay a premium because it is located next to Mayo Hosp. (PHX) . Room is roomy but needs an update. Walk in shower floods bathroom. I will not stay there again.

The staff is wonderful.

The staff is wonderful.

There was a large sight with large dirt equipment across the road from the room they put me in. They stared work every morning at 4am. I did sleep well for the entire time I was there. I left a day early even though I had paid.

There was a large sight with large dirt equipment across the road from the room they put me in. They stared work every morning at 4am. I did sleep well for the entire time I was there. I left a day early even though I had paid.

The rooms are spacious and nice to have restaurant from 4 pm

The rooms are spacious and nice to have restaurant from 4 pm

Spacious rooms, clean and safe area. Would be back here definitely in the future.

Spacious rooms, clean and safe area. Would be back here definitely in the future.

Excellent location

Excellent location

Facility is immaculate and the staff was very helpful. Izzy at the front desk was very patient and friendly!

Facility is immaculate and the staff was very helpful. Izzy at the front desk was very patient and friendly!

Nice

Nice

It was very convenient for our appointments at Mayo Clinic! The hotel is very nice, well kept, great staff, bar and music guitar entertainment in evening. Very nice spread for free breakfast each day. A great place to stay especially if you must be at Mayo.

It was very convenient for our appointments at Mayo Clinic! The hotel is very nice, well kept, great staff, bar and music guitar entertainment in evening. Very nice spread for free breakfast each day. A great place to stay especially if you must be at Mayo.

Great bar w/good food and Pierce the server was just super great, thank you@

Great bar w/good food and Pierce the server was just super great, thank you@

When paying the rates required at this location, parking should be included. $14 per night is silly. Next time, like others, we'll just parkin the Mayo lot and use the hotel shuttle.

When paying the rates required at this location, parking should be included. $14 per night is silly. Next time, like others, we'll just parkin the Mayo lot and use the hotel shuttle.

I liked how close it was to Mayo Clinic, I didn’t like them wanting to charge $14/day to park in the parking lot

I liked how close it was to Mayo Clinic, I didn’t like them wanting to charge $14/day to park in the parking lot

I always stay here when visiting the Mayo Clinic and it is very clean, nice staff and extremely convenient.

I always stay here when visiting the Mayo Clinic and it is very clean, nice staff and extremely convenient.

The staff are always very professional, and the amenities make you feel at home during a Mayo visit.

The staff are always very professional, and the amenities make you feel at home during a Mayo visit.

We met a young man, Pierce, who made our stay very pleasant he was polite, informative, and went the extra minute to make our stay more comfortable. The breakfast staff were helpful and there was plenty of attention to cleanliness and keeping things stocked. Check in and out were excellent. My husband is employed by Ritz Carlton/Marriott and was so proud of the standards upheld by this Residence Inn

We met a young man, Pierce, who made our stay very pleasant he was polite, informative, and went the extra minute to make our stay more comfortable. The breakfast staff were helpful and there was plenty of attention to cleanliness and keeping things stocked. Check in and out were excellent. My husband is employed by Ritz Carlton/Marriott and was so proud of the standards upheld by this Residence Inn

Amazing welcome and hospitality from Ms López when i arrived and durinf stay

Amazing welcome and hospitality from Ms López when i arrived and durinf stay

Really helpful to have such a nice property next to Mayo Clinic.

Really helpful to have such a nice property next to Mayo Clinic.

Nice clean property. Staff was very friendly and accommodating.

Nice clean property. Staff was very friendly and accommodating.

I could not adjust the ac very well and it really blew hard and was very noisy. The room was very nice and the kitchen will come in handy on our next stay. The young lady who check me in was great. I forgot to get her name. It was nice to learn that dinner and other foods are served there later in the day.

I could not adjust the ac very well and it really blew hard and was very noisy. The room was very nice and the kitchen will come in handy on our next stay. The young lady who check me in was great. I forgot to get her name. It was nice to learn that dinner and other foods are served there later in the day.

Convenient for the places I needed to be

Convenient for the places I needed to be

It’s close to Mayo and getting rides back and forth were the reason I stayed there. Having to pay for parking is ridiculous and Mayo patients should not have to pay for parking!

It’s close to Mayo and getting rides back and forth were the reason I stayed there. Having to pay for parking is ridiculous and Mayo patients should not have to pay for parking!

I was very pleased with the amenities. The rooms were really nice and featured small mini kitchens.

I was very pleased with the amenities. The rooms were really nice and featured small mini kitchens.

We chose this hotel based on the proximity to the Mayo Clinic next door. Our rooms were great, and the staff was so friendly! Having the option for a shuttle back and forth to the clinic was wonderful as well.

We chose this hotel based on the proximity to the Mayo Clinic next door. Our rooms were great, and the staff was so friendly! Having the option for a shuttle back and forth to the clinic was wonderful as well.

Excellent.

Excellent.

Property is starting to show its age, IMO.

Property is starting to show its age, IMO.

Annie was amazing

Annie was amazing

close to the hospital

close to the hospital

For the 350 a nite I didnt get one decent night sleep

For the 350 a nite I didnt get one decent night sleep

For the price we weren’t impressed, especially with the parking fee

For the price we weren’t impressed, especially with the parking fee

Best place to stay for Mayo Clinic appointments.

Best place to stay for Mayo Clinic appointments.

It's located at middle of empty land and the parking spaces were plenty. They chose to charge parking fee. That left a bad taste in my mouth. Let's NOT get GREEDY...

It's located at middle of empty land and the parking spaces were plenty. They chose to charge parking fee. That left a bad taste in my mouth. Let's NOT get GREEDY...

Old dated property - beat up walls, carpet, furniture etc. don’t be fooled by pictures of the lobby.

Old dated property - beat up walls, carpet, furniture etc. don’t be fooled by pictures of the lobby.

In property at Mayo, super nice for getting care.

In property at Mayo, super nice for getting care.

Poor

Poor

My wife had 3 appointments at Mayo clinic so on a whim, we got a room. Dana was so nice to accomodate us since it was early in the morning. They were able to shuttle us to all of our appointments and back again. We sincerely appreciate Dana and all the staff for going above and beyond. Thank you so much.

My wife had 3 appointments at Mayo clinic so on a whim, we got a room. Dana was so nice to accomodate us since it was early in the morning. They were able to shuttle us to all of our appointments and back again. We sincerely appreciate Dana and all the staff for going above and beyond. Thank you so much.

Very helpful staff, everyone very friendly

Very helpful staff, everyone very friendly

Left my $3k hearing aids behind and housekeeping, was able to find them and they were shipped to me. Very thankful!

Left my $3k hearing aids behind and housekeeping, was able to find them and they were shipped to me. Very thankful!

Very well appointed room, clean and quiet. However, I would expect to have cotton swabs and cotton balls in the bathroom and nothing is offered. There is only shampoo, conditioner and soap in the shower.

Very well appointed room, clean and quiet. However, I would expect to have cotton swabs and cotton balls in the bathroom and nothing is offered. There is only shampoo, conditioner and soap in the shower.

Great front desk and staff

Great front desk and staff

I would expect for a much better Continental Breakfast for the big Money you spend there.

I would expect for a much better Continental Breakfast for the big Money you spend there.

Lobby under renovation. Property dated and needs to be refreshed.

Lobby under renovation. Property dated and needs to be refreshed.

Expensive, just ok

Expensive, just ok

I nice hotel for someone or a family being treated at the Phoenix Mayo Clinic. The front desk staff was average due to them yelling and and joking. They have very little training when compared to nicer hotels. Could definitely improve front desk customer service. There was construction going on during our stay which made getting around challenging. For the money of $325 which included taxes, I would say it was way overpriced. Only because it was the closest hotel to Mayo would I recommend staying there for this price. Average hotel, awesome location next to the hospital. Mayo’s staff volunteered to bring my wife to the hotel on one of their hot carts. The hotel staff never even considered asking or offering. Just a young, untrained staff. Marriott, you can do better.

I nice hotel for someone or a family being treated at the Phoenix Mayo Clinic. The front desk staff was average due to them yelling and and joking. They have very little training when compared to nicer hotels. Could definitely improve front desk customer service. There was construction going on during our stay which made getting around challenging. For the money of $325 which included taxes, I would say it was way overpriced. Only because it was the closest hotel to Mayo would I recommend staying there for this price. Average hotel, awesome location next to the hospital. Mayo’s staff volunteered to bring my wife to the hotel on one of their hot carts. The hotel staff never even considered asking or offering. Just a young, untrained staff. Marriott, you can do better.

Everything this was great!!

Everything this was great!!

Lobby under construction. No turn down service. Apparently its evey other day if that. No foid option.

Lobby under construction. No turn down service. Apparently its evey other day if that. No foid option.

It would’ve been nice if you had a full restaurant at the facility.

It would’ve been nice if you had a full restaurant at the facility.

The staff in the front office was extremely nice and a pleasure to deal with. The front lobby is under construction for renovation and was not a problem at all for the guests

The staff in the front office was extremely nice and a pleasure to deal with. The front lobby is under construction for renovation and was not a problem at all for the guests

They even transported me to the Mayo hospital by golf cart.

They even transported me to the Mayo hospital by golf cart.

Stayed one night and have no complaints

Stayed one night and have no complaints

Close to Mayo Hospital

Close to Mayo Hospital

Under construction

Under construction

Rooms are good. Equipped with all basic amenities like plates, spoons, coffee.. Very good breakfast

Rooms are good. Equipped with all basic amenities like plates, spoons, coffee.. Very good breakfast

Meat choices at breakfast could be improved for better healthy choices. It's good that eggs are fresh and not powdered. Fresh yogurt very good. Suites very comfortable and convenient. It will be great when the new restaurant opens.

Meat choices at breakfast could be improved for better healthy choices. It's good that eggs are fresh and not powdered. Fresh yogurt very good. Suites very comfortable and convenient. It will be great when the new restaurant opens.

The staff were very accommodating. The hotel needs a lot of updating. Had to charge numerous rooms in order to get one that was less noisey. If you are a light sleeper, this is not the best pick for you.

The staff were very accommodating. The hotel needs a lot of updating. Had to charge numerous rooms in order to get one that was less noisey. If you are a light sleeper, this is not the best pick for you.

Why a parking charge? You pay $14 a nite on top off the room charges?

Why a parking charge? You pay $14 a nite on top off the room charges?

If you have any kind of business at the Mayo you will want to stay here. Very Nice place and staff.

If you have any kind of business at the Mayo you will want to stay here. Very Nice place and staff.

Sticky kitchen floor, dirty bathroom, trash cans weren’t emptied.

Sticky kitchen floor, dirty bathroom, trash cans weren’t emptied.

A tired property. Being renovated, I guess, but slowly. That wasn’t mentioned in the description. Parking fee not mentioned either. Staff was very nice, though sometimes hard to locate. Short handed, in other words. If not for the convenience to Mayo, I would not have kept the reservation.

They should have recliners in the rooms for cancer patients to be comftorable otherwise they have to stay in bed. Consider jacuzzi on premises or jacuzzi tubs in rooms to help with there pain.

Very quiet place next to the hospital.

The hotel staff was super friendly and the facility was very nice. They are adding a restaurant / lounge which will be great because there are not many options for food within walking distance. Great place!

The hotel was in the process of being remodeled with the doors open so the lobby was a bit warm. This was my third stay at this hotel so that didn't bother me. Rooms are nice with a kitchenette that was convenient. The elevator is really, really slow. Overall we enjoy the stay and will stay again on our next trip.

close to the clinic

We stayed here because my sister was in the Mayo Hospital. It was very close and easy to access. The rooms were great and very clean. We got transported back and forth to the hospital by the staff. That was greatly appreciated! I would definitely recommend this hotel.

Close to Mayo Clinic.

It was a good experience

Friendly staff. And reasonable prices

There was lots of construction in and outside the hotel so it was loud. The rooms had such a distinctive odor, and I know it's for Mayo patients and families but it would be nice to have body wash, lotion, the little things that most places have.

Everyone was very nice. I didn’t like the parking fee

It is close Mayo clinic

No downside to this property. If you’re at Mayo Clinic for an appointment, it’s worth the extra $50! Per night due to the convenience and the breakfast.

Curreny under construction not very wrlco.ing

Convenient location

Microwave not clean. Pull out bed mattress not clean and warn out. Broken tiles near closet door. Air conditioning ducts and filter possibly need cleaning. Wine in market triple the price than in the grocery store.

Next door to Mayo hospital

My husband had a 7 hour surgery at Mayo so we decided to stay close to the hospital even though we live about an hour away. What great service and hospitality. I can’t recommend this hotel more. Rooms are very nice, but the staff is amazing! Highly recommend

No restaurant and poor fitness center

The staff here knows that many people come for tough reasons...and they are all kind, helpful, supportive and efficient. I have never been somewhere where every single staff person went out of their way to help.

The hotel is fantastic. It’s clean. The staff is friendly. They offered to move us to a closer room to the office so we wouldn’t have to walk as far. It was just a real pleasure to stay there. The breakfast was outstanding. I have nothing to say bad. Actually, the only other thing I would add, I think the room should have an area where you could plug-in a charging cord. Other than that, it was perfect.

Everything was good