Hampton Inn & Suites Phoenix North/Happy Valley

My stay was ok for just one night. Hard to sleep with the noise from the freeway and you can hear when people walk in the hallway and close doors. Some maintenance needs to be done in the rooms. The shower caulking was falling off, a bathroom tile was pushing up which could be a tripping hazard and one bed was very loud to sit on.

Other than that the property was well taken care of.

Very clean and comfortable 👌 front desk made easy check in and out

The a/c in my room caused a bad slight bad odor.

Great place for a quick stay. Very friendly staff.

Everything? Room was large, clean and quiet. Clean bathroom with products like shampoo and body gel. Good breakfast. Staff was really friendly!! Great reception. I had to print something and they helped me with that. Asked if it worked for me as you need to e-mail it to the printer. Plenty of parking space. Lots of shops and restaurants just 2 min. away. Can't say anything bad about this place. Not really a thing to complain about, but only one elevator worked.

Exceptional

Superb

I think the elevator was little slow

This is a great Hampton! Clean rooms, comfy beds, good breakfast. Wonderful!! I would stay again.

We had two queen beds suite with small kitchen. The room was clean and great!! We loved our stay. I wish we stayed more than just one night. The only thing was that they probably lack employees due to its remote location. The receptionist wasn’t friendly. The breakfast was good. The food was fresh however again the lack of employees affected service. During breakfast the coffee was out and it took more than 15 min to get more. There was a worker cleaning tables and loading dishes but he had EarPods in both ears and not in tune with west the patrons needed.

We got exactly what we ordered, two queen beds and pullout couch. The pullout couch was actually really comfortable. Amenities worked well, drains worked and room was nice and clean and spacious. Breakfast had a variety of delicious food. Staff was very nice and always available when needed. Highly recommend this hotel.

The stuff was way above average! Having to leave.

.

Everything was good

Good

Everything was wonderful. The first day the sausage and potatoes for breakfast were dry, but that was a small annoyance. The pool and pool side were very nice. All staff were polite and helpful. The room was Hampton fresh and comfy.

Will stay again

Way too large a pet fee

Thanks for all

Nice room but just need to clean carpets other than that it was nice and spacious. Nice staff and breakfast was good Rebecca did good job on cleaning up and keeping everything available. Would stay again if in the area. Thank you

Everything was excellent

Great breakfast, one of the best we've had on this vacation. Room was clean and nice. Lots of parking. I would give it a 10/10 and would stay at it again.

Tgd customer service was great at check and check out. The breakfast was good, more fruits would've been good. Have more fruits available at the breakfast place.

Tgd customer service was great at check and check out. The breakfast was good, more fruits would've been good. Have more fruits available at the breakfast place.

Our stay was nice. The hotel is clean. The front desk staff (Edward and Candice) were very nice and friendly. They made us feel welcome. My only complaint is the rudeness of the older lady whom works during breakfast (I was told her name is Becky). My daughter witnessed her yelling at a couple of children who spilled their milk. I had 2 small bags of trash and I went to throw them in the dining area trash can and the same lady (Becky) yanked the bags out of my hands and stated “I just changed the trash bag. I will take them.” I was offended because there was no need to yank the bags from my hands. She could have handled it in a different way. Possibly asking for the bags, which I would have handed to her. The was the last day we enjoyed breakfast. We never went down for breakfast for the rest of our stay.

Quiet stay even though close to freeway.

Great room and lots of space. Enjoyed staying here’

Great place to stay clean safe nice

Everything was really clean and breakfast and service really good

Disappointed because they only had one working elevator, their breakfast sitting area is very small

It was really easy to get there and in the middle of a lot of stores N/a

It was really easy to get there and in the middle of a lot of stores N/a

My entire stay was very friendly and comfortable I enjoyed my stay

I enjoyed my stay

Great stay, clean room and friendly staff. Breakfast was good. Would stay again.

Very comfortable and clean.

The pool area was clean and the jacuzzi worked well. Room was comfortable and I appreciated that they had coffee available 24/7. Hotel is in a nice area. Would definitely stay there again.

Everything was good but the Breakfest

Staff are friendly and helpful

Clean, friendly, comfortable Web site directions were not correct. TV guide was at best challenging.

Web site directions were not correct. TV guide was at best challenging.

The staff were friendly and helpful. The parking area felt safe. Breakfast was fresh and good.

Very good

Amazing stuff in property always attentive to my needs and the needs of my family while we stayed there

The reception staff were very friendly. It’s refreshing to see someone happy to be at work and at service. Breakfast was better than expected. Fitness room was well equipped. Maybe a small amount of wear and tear at the property.

The reception staff were very friendly. It’s refreshing to see someone happy to be at work and at service. Breakfast was better than expected. Fitness room was well equipped. Maybe a small amount of wear and tear at the property.

Everything was great except the gentlemen that checked us in, he needs to go to friendly school

Besides some major and possibly recent stains on the floor in our room, the room itself and bathroom were super clean. The staff was AMAZING & so very kind. The pool seemed like a salt water/chlorine combo so it wasn’t too overwhelming for my kids sensitive skin. Breakfast was hearty and delicious. We will definitely be back! We are happy taking the stairs as long as we weren’t carrying all our luggage, but they did have an elevator out the few days we were there, so busy times of the day you had to wait a very long time to get up or downstairs if the stairs weren’t an option for you.

I enjoyed my stay very much.

Breakfast was fantastic and our room was perfect.

Very friendly and helpful staff, clean rooms, quiet and comfortable.

Staff was great. Breakfast was tasty. The instructions given for the thermostat were a little confusing, but the room was nice and cool in contrast to the Phoenix heat. I'd stay again!

Breakfast was excellent. Kylie at the front desk was very helpful. No complaints.

Breakfast was excellent. Kylie at the front desk was very helpful. No complaints.

Good

Exceptional

very good hotel & clean, all staffs are very nice

All Was Excellent

Great room and service

I enjoyed my stay as the property was in a great location for me, it was clean and comfortable...Breakfast was excellent and everybody had a friendly smile and hello...one thing i would suggest...the in room refrigerators need to be defrosated a little better...mine had a thick coating of ice around the little freezer unit and this keeps the freezer from running efficiently...items in the fridge weren't getting as cold as they shoud have

Very good

Hot breakfast, clean room, friendly staff

Room was clean and spacious.staff was excellent.

Great work out room

The shampoo, conditioner, and lotion provided by the hotel were awful and stunk, and although the room was clean it was incredibly dark with very poor lighting. Tiny TV, and the most uncomfortable bed. When I mentioned the bed to the front desk, we were told that all the beds were new and that "most people like them". We came back to the hotel on our second evening to find signs on the elevators that they were out of order. We were on the fourth floor. Their solution? See if the elevator will work. Did not bother with their breakfast after we got cups of apple juice that were just slightly yellow water.

Clean rooms, quiet, friendly

Nice place to stay overnight when arriving late from Phoenix airport.

Best being across the street from the airport tram. Very short walk crossing the street. Staff very friendly and helpful! Room was spacious and bed comfortable. Thank you!

Exceptional

The room very clean, the staff very nice, breakfast decent, and the parking very accessible.

wonderful...

Nothing

The staff if very friendly and helpful Nothing

Exceptional

This property was so welcoming, I must say. Parking, breakfast, staff was excellent, and should I have another family event ever so close, I’d gladly book again!

Great location next to restaurants

Friendly staff, clean room and the breakfast was great what more do you need?

The adjoining rooms were very clean, comfortable and large enough so we could all sit and visit in one room. One of the better hotels we’ve stayed at in a long time.

I did have a backed up sink that need to be fixed twice

There was nothing not like

Great location very clean and spacious rooms good breakfasts very professional staff will stay again There was nothing not like

Exceptional

Exceptional

Clean room and very helpful staff

Quite property

The freeway noise was really disruptive at night. Be sure to book a room that’s on the opposite side of the freeway. Also more than one USB charging port would be extremely helpful.

Clean room, comfortable bed, nice staff, good location. Never have stayed at a property with no curtains so when the sun comes up, so do you. There were very light sheers which the sun just went directly through with nothing to keep out the Phoenix sun. We were on the 4th floor, so not a privacy issue, but yet did not appreciate the sun at 6:15 am after a 10 hour day on the road.

Clean room, comfortable bed, nice staff, good location. Never have stayed at a property with no curtains so when the sun comes up, so do you. There were very light sheers which the sun just went directly through with nothing to keep out the Phoenix sun. We were on the 4th floor, so not a privacy issue, but yet did not appreciate the sun at 6:15 am after a 10 hour day on the road.

Excellent stay

We stayed at Hampton Inn & Suites while traveling from California for a wedding, and it was a great experience from start to finish. The service was excellent, and the customer service truly stood out—everyone was friendly, helpful, and welcoming. Check-in and check-out were both quick and easy, which made things stress-free during a busy trip. The breakfast was good, with plenty of options, and everything was set up to be fast and convenient. Overall, we had a very comfortable stay and would definitely recommend this hotel to others.

The noise from the Interstate was like trying to sleep at the Daytona 500. Drunk individual pounding on doors (including ours) at 3am.

The hotel is very nice, modern and clean to be sure. The breakfast room was adquate. The eggs were less than desireable, but common for a hotel breakfast room. The staff that I experienced (Barbara) was incredibly nice and friendly! I would stay again but I would ask for a more interior room to avoid some of the freeway noise. All in all, a decent stay.

Nice breakfast , lot of parking . Spacious rooms and bed

Breakfast was great. Parking convenient. Gym needed water cups but otherwise everything else was great.

Rooms are a little dated but clean and comfortable. Beds were comfortable. Parking was plenty. Staff were kind. Really appreciate the breakfast as most hotels don’t offer free breakfast anymore. Very pleasant stay. I would book again.

I had to contact front desk due to bathroom wasn’t cleaned well. Found hair in tub, sink, and on floor. Bathroom needs a little maintenance.

Very good

The breakfast was dried out and tasteless

dried out and tasteless

Pleanty of parking and the room as very clean

Excellent temperature control and bed quality.

Pool closed was able to use hotel nextdoor but was given key that didn't work.

Good clean hotel. Bummed the pool was closed but we were able to use the one next door

Staff was friendly and accommodations were great !

Fair

Great all around! We really loved our room,staff was friendly and the complimentary breakfast was good. We will definitely stay here again!

The hotel was adequate for pir short 1 night stay. The location is right next to a Highway so a bit of road noise. Lots of shopping and restaurants close by. The pool and spa were not open during our visit.

Well organized and good variety presented for breakfast

Yes

Internet was free with option to pay if you needed more. Room was very large and comfortable, exactly as pictured. Received daily text from staff to make sure nothing was needed. Very secure building, well lit area.

Amazing experience, and the best part my little children enjoyed their stay very much. Everyone is so welcoming.

Excellent customer service a clean room and a nice pool made my quick overnight. Stay with my two kids restful and pleasant.

Very clean and spacious rooms. The breakfast was fresh!

Pool and staff were great.

Clean and comfortable stay

Everything was very nice.

The front desk staff were especially kind and helpful. This was my first time checking into a hotel by myself, and they took the time to walk me through the process and make sure I understood everything. At one point I even lost my room key, and the woman at the desk was very friendly and helped me get a replacement quickly without making me feel embarrassed. The room itself was immaculate, very clean, comfortable, and well maintained. Breakfast was also amazing and had great options. The pool was a little cold, but since it’s Phoenix we didn’t mind too much. The elevator sounded a little creaky, but it worked perfectly fine. Overall, this was a great place to stay and I would definitely come back.

Exceptional

Exceptional

Location Sheets and floor mate towels were dirty

All was good, except the breakfast food. It was less than good, unfortunately.

Room was very spacious

Room was very spacious

Room was clean and spacious. Staff was awesome. Breakfast was great!

Room was clean and spacious. Staff was awesome. Breakfast was great!

It was clean. Staff was really nice. Breakfast was great and to be expected. Only thing I had an issue with was the outdated shower/tub and the cloth shower curtain

It was clean. Staff was really nice. Breakfast was great and to be expected. Only thing I had an issue with was the outdated shower/tub and the cloth shower curtain

Room was clean. Staff was nice and professional

Room was clean. Staff was nice and professional

An average quality hotel chain, clean, modern with helpful and professional staff. Good parking. Good location. The included breakfast is basically coffee and a bagel.

An average quality hotel chain, clean, modern with helpful and professional staff. Good parking. Good location. The included breakfast is basically coffee and a bagel.

It was made fresh and had good variety to choose from. Nothing comes to mind.

Location was great, really close to shopping center and food options, could walk and it would take 5 minutes! Nice area, didn't have to worry about car getting broken into, etc. Felt very safe. The room was so ridiculously expensive compared to what I've paid to stay at a Hampton Inn previously. The room wasn't that great and definitely needed to be deep cleaned - seemed like only surface things were cleaned. Annoying there was no microwave in the room. Breakfast options were pretty sad.

Super clean staff was friendly close to everything

Super clean staff was friendly close to everything

yes

yes

great stay...would recommend...

great stay...would recommend...

Very clean hotel with

Very clean hotel with

Rooms were clean, bed was soft, staff was friendly and breakfast was as expected. Pool was nice, but a little too chilly on the low 70 degree days we were there. Would recommend.

Rooms were clean, bed was soft, staff was friendly and breakfast was as expected. Pool was nice, but a little too chilly on the low 70 degree days we were there. Would recommend.

Housekeeping was awesome

Housekeeping was awesome

Very clean, nice room size, beautifully decorated.

Very clean, nice room size, beautifully decorated.

The property

The property

The room was clean, the breakfast delicious, and the staff friendly.

The room was clean, the breakfast delicious, and the staff friendly.

This was our first time staying here (as we usually opt for Drury down the way) but this was a pleasant surprise. The reason to book here was that it was much more affordable to stay here than other hotels in the area. Its location was ideal as we were very close to the shopping district (we could've walked if we wanted to) and yet only needed to take the streets to get to Reach 11 Soccer Complex for a tournament. The complimentary breakfast was delicious (cereal, oatmeal, omelets, potatoes, sausage, toast, muffins, waffles, yogurt, fruit, coffee and juice). Staff was nice and check in and out was smooth. To be honest, there was really nothing to complain about!

Beautiful hotel (lobby to room), felt safe, very quiet, great area (convenient to dining, hwys, businesses, etc), friendly, lots of natural light and great seating in lobby, extremely clean, staff super friendly.

Beautiful hotel (lobby to room), felt safe, very quiet, great area (convenient to dining, hwys, businesses, etc), friendly, lots of natural light and great seating in lobby, extremely clean, staff super friendly.

Had an issue with noise above me. The front desk seemed to address it promptly

Had an issue with noise above me. The front desk seemed to address it promptly

Great

Great

Four pillows, great breakfast

Four pillows, great breakfast

Good

Good

The shower was clogged, the room smelled, and the elevator needs to be updated, its very jerky.

Room was as described. Staff was good. Amenities were good. Hotel was close to stores and restaurants.

Room was as described. Staff was good. Amenities were good. Hotel was close to stores and restaurants.

Had everything we needed and was in a great location!

Had everything we needed and was in a great location!

All around great service Breakfast and clean rooms

All around great service Breakfast and clean rooms

Front desk was there when we needed them and the cleaning staff was there when we wanted and did great! Very happy with stay!

Front desk was there when we needed them and the cleaning staff was there when we wanted and did great! Very happy with stay!

The room that we had was much larger than the standard hotel room. I was traveling with pets and this space provided a nice space for them to play. Because we had pets, the staff placed us next to the door which made it very convenient to move the pets outdoors. Breakfast was good as well.

The room that we had was much larger than the standard hotel room. I was traveling with pets and this space provided a nice space for them to play. Because we had pets, the staff placed us next to the door which made it very convenient to move the pets outdoors. Breakfast was good as well.

Staff was great, even the room service people were friendly. The room was excellent, although our particular room …416, could use a new mattress … it had a major center sag issue. Breakfast made up for it! Loved it!

Staff was great, even the room service people were friendly. The room was excellent, although our particular room …416, could use a new mattress … it had a major center sag issue. Breakfast made up for it! Loved it!

.

.

Our bedding was not clean, we had to call and get new bedding and change it ourselves since housekeeping was already gone for the day.

Our bedding was not clean, we had to call and get new bedding and change it ourselves since housekeeping was already gone for the day.

staff was friendly and good location

staff was friendly and good location

Great staff service

Great staff service

Breakfast was good and the beds comfortable.

Breakfast was good and the beds comfortable.

Even though the bathroom wasn’t the cleanest, the beds were super comfortable and it was quiet.

Even though the bathroom wasn’t the cleanest, the beds were super comfortable and it was quiet.

Quick check in. Great room at Hampton high standards.

Quick check in. Great room at Hampton high standards.

I LOVED it!

Beds not comfortable

Everything was great! N/A

Friendly, helpful staff. Super clean and organized rooms

Friendly, helpful staff. Super clean and organized rooms

Nice place, restaurants, gas, shopping close by

Nice place, restaurants, gas, shopping close by

Clean, large, comfy room. Very well designed. Friendly staff. Nice breakfast options. Lots of parking. Very quiet, a little noise from the freeway nearby, but not bad. Close to a large shopping center with anything you might want or need. Would definitely stay again.

Clean, large, comfy room. Very well designed. Friendly staff. Nice breakfast options. Lots of parking. Very quiet, a little noise from the freeway nearby, but not bad. Close to a large shopping center with anything you might want or need. Would definitely stay again.

NOT pet friendly. They accept pets, but certainly don’t welcome them. They charge you an extra $75 PER PET upon check in, which isn’t easy info to find if you book through hotels.com. Don’t bother, they won’t work with you on it. I have a 10 pound terrier. His fee was more than half the cost of the room. The hotel is extremely outdated, breakfast is mediocre at best. The room I was in had a massive sopping puddle under the AC unit which is likely a sanitation issue, so if you are mold sensitive beware. No microwave in room. This was an emergency stop due to 17 north being closed for weather, while I I was traveling for business. I definitely won’t be back. Also, Hilton funded Trumps campaign, if you like to be conscious on what businesses you support that don’t actually support you.

NOT pet friendly. They accept pets, but certainly don’t welcome them. They charge you an extra $75 PER PET upon check in, which isn’t easy info to find if you book through hotels.com. Don’t bother, they won’t work with you on it. I have a 10 pound terrier. His fee was more than half the cost of the room. The hotel is extremely outdated, breakfast is mediocre at best. The room I was in had a massive sopping puddle under the AC unit which is likely a sanitation issue, so if you are mold sensitive beware. No microwave in room. This was an emergency stop due to 17 north being closed for weather, while I I was traveling for business. I definitely won’t be back. Also, Hilton funded Trumps campaign, if you like to be conscious on what businesses you support that don’t actually support you.

The desk clerk went over and above for us, we had to leave early in the morning and she made sure we had a bagged breakfast. It included bagel, fruits. She was awesome. I cannot remember her name, but I think it might be Barbara.

The staff was incredibly kind! Especially front desk. Great customer service! Wish you could open a window to get fresh air. Sometimes gets stuffy in the room.

Good variety at breakfast, clean and comfortable Nothing

Clean room

Clean room

Great housekeeping. not the latest, fanciest, but clean and very well run!

Great housekeeping. not the latest, fanciest, but clean and very well run!

Everything about our stay here was wonderful. We came into town for a funeral. My sons and I rented 2 rooms. The rooms were comfortable, the breakfast was hot and had a nice selection, and the hot tub was soothing after stressful days. The hotel was centrally located to what we were doing, and it was also close to good food & shopping. I would definitely use Hampton Inn & Suites in Happy Valley during my next visit.

Everything about our stay here was wonderful. We came into town for a funeral. My sons and I rented 2 rooms. The rooms were comfortable, the breakfast was hot and had a nice selection, and the hot tub was soothing after stressful days. The hotel was centrally located to what we were doing, and it was also close to good food & shopping. I would definitely use Hampton Inn & Suites in Happy Valley during my next visit.

Clean modern hotel, friendly helpful staff

Clean modern hotel, friendly helpful staff

Very clean and everyone was very pleasant.

Very clean and everyone was very pleasant.

Very clean. Friendly staff. Quiet and relaxing.

Very clean. Friendly staff. Quiet and relaxing.

We had a very comfortable bed and clean room Yannick

We had a very comfortable bed and clean room Yannick

very good stay Will book this hotel again

very good stay Will book this hotel again

Just my room was very loud the people on the floor above , AC was not able to turn of was loud and cold

Just my room was very loud the people on the floor above , AC was not able to turn of was loud and cold

Room was clean and quiet. Bed was comfortable. I resent putting damage deposit. The pet fee was high also. Location is very busy, behind a large shopping center just off the highway. It was quiet inside however, they did take that into consideration when building to keep it peaceful inside..

Big room, clean hotel

Everything was excellent: clean room, courteous staff, great breakfast, nice bathroom, great location.

The room smelled musty, the carpet was stained, very limited trash cans available in the room, the bathroom smelled of sewer, there was hair in corners of the bathroom, the fridge made noise throughout the night, the beds were squeaky, the pillows were not the most comfortable.

We were there for my son’s soccer tournament and the hotel served its purpose. Clean, service was good, breakfast was good, and the location was also clean and close to highway.

We were

My family and I really enjoyed our stay. The hotel is in a great location, with lots of restaurants and shops nearby. The breakfast was excellent. The only thing I would point out is that the breakfast area is quite small for the number of guests. Overall, we had a great experience and would recommend it.

Front desk lady was extremely friendly and kind. Room was super clean and breakfast was great. Highly recommend

clean room

The heater didn't work in the room. I mentioned it and was ignored. It blew cold air which made my sleep awful.

Good

Nice hotel. Very accommodating, friendly and clean

We were greeted by very friendly, competent, knowledgeable staff. Great check-in, our room was comfortable, clean and ready when we arrived. The bathroom could use some updating but has been refreshed and looks good. Breakfast buffet was well stocked, kept clean, had plenty of options. The "always ready" coffee and tea in the lobby was so nice to grab as we were coming and going on all of our adventures. "Right next door" shopping and restaurant options are fantastic, there is just about any type of standard option you could want to find within a 10 minute drive. Mexican, sushi, italian, breakfast, seafood boil, American bar/bistro food, etc. Movie theater, WalMart, World Market, Ross ... really good proximity. Hot tub and pool were clean and I noticed a lift for accessibility. Definitely recommend this stay if you are going to be in Phoenix but want to avoid downtown.

Great

Nothing.

There is a few minor things and updates it needs and a little better housekeeping wouldn’t hurt but all in all nice place

Clean rooms and courteous staff

Not happy with housekeeping. I like my room to have clean towels everyday. I had to ask several times in the week we stayed. When housekeeping came in, they did an excellent job.

Great property in every way! Clean and quiet with spacious, comfortable rooms. A+

Nice AC

Super

The hotel was very clean, the breakfast great, and the staff friendly and helpful. Would definitely stay here again.

Very accommodating staff

The staff is great. The breakfast was terrific. Plan on staying there again.

Good hotel. Next to I17 so noise around property. Has lots of options for restraunts. Walls thin can hear next door

Clean room, comfortable beds, quiet rooms, excellent customer service and great

Have few vegetarian hot breakfast options.

Great all around

Check-in was very easy. No issues.

Great experience.

Everything was good but expedia showed two beds while we booked, however we were given a room with single bed.

Breakfast was fresh. Barbara was helpful. Parking was free. Room was clean and roomy. Great location for shopping.

100 percent on every question.

Breakfast was super. The cleaning staff is one of the best Becky, LuLu and Theresa.The hosts at the counter were extremely friendly and fun to talk with especially Candace. Plan on returning and staying there again soon.

Staff were helpful. Room and facilities were clean and comfortable.

Good breakfast

The breakfast had different options and was well stocked.

Room was Good , good view , Amazing breakfast my boyfriend and I loved it , Staff was very nice

Friendly staff, clean room, quiet

Room Very Clean and Friendly Staff

Great place , super clean friendly staff, good coffe and breakfast. The hot tub and pool was great.

Went to Hampton Hotel in Chandler. Clean and nice

Front desk staff accommodated me after a very late flight into PHX and were kind and helpful.

I have stayed here several times. Great staff, great rooms, great prices and the breakfast is a good way to start your day!

The only problem was the location of the hotel, which you cannot do anything about. Very noisy due to close proximity to I-17.

Expedia needs to INCLUDE the address of the facility!

Room is clean and the staff Barbara is helpful by moving us from the room next to elevator to another room. Wish there’s one more trash can.

We were on 3rd floor the people in room above us walked until early hours of the morning very disturbing. Hotel is not very sound proof. Bring ear plugs otherwise it was ok hotel

Hotel and staff nice. However where are room was located you could hear and the room vibrated with the door opening. Made it hard to get a good night sleep

Just a hotel, pretty basic but all you need

Quiet and reasonable price.

Werrt

Stay was fine.

Very clean, nice staff, good location

The staff was very kind. The room was clean and spacious. Breakfast was a little different each morning, healthy options included.

We had an issue regarding our assigned room that was resolved successfully by Barbara at the front desk to our surprise satisfaction.

elevators are noisy and one of the motor windings is bad or weak and needs replacing

Staff was very friendly, room was clean and comfortable. Easy access location surrounded by options to eat and shop!

Clean room

The bed was jiggly and feather pillows are useless. I was allergic to something in the bed as I woke up with a rash every morning

Breakfast was good.

Clean room, staff was courteous, plenty of parking, easy to get to.

No tub and the shower was broken. The front desk came fast to try amd fix it. But kids and I are disappointed no tub.

Dirty sink, handicap shower, asked for 2 double beds, given a king.

The hotel was very clean and in an updated condition. The hot tub was nice and clean. The breakfast had a variety of food from hot waffles, eggs, sausage patties, cereal, oatmeal, and yogurt with fruit and/or granola.

Check-in was smooth and courteous. Room was clean. Good location.

Great rooms

The staff was friendly and helpful. We felt safe at the hotel. I requested an extra blanket and it was in the room when we arrived. Well definitely stay there again.

Didn't know breakfast ended so early

Room was great and Maria from housekeeping was such a ray of sunshine! I felt safe and welcome during my entire STA. Will definitely be back.

We stayed here with our dogs while some renovation was being completed on our home. Staff was super nice, great facilities and rooms were clean. If I am being nit-picky I wish there was brighter lighting in the rooms (we were on the first floor so we couldn’t really open our curtains). Otherwise seamless stay.

Everything. Very considerate staff

Friendly front desk staff, clean, modern hotel, nice pool and hot tub! BUT…. Close to highway, so lots of road noise! Also, housekeeping shouldn’t be banging on your door at 8 am when check out is at 11 am!

Room was clean, and roomy, staff were polite and helpful.

We were greeted by every staff person we passed, handyman, room attendants, breakfast preparers. Our room was sparkling clean, modern furnishings, extremely comfortable bed. Hotel is extremely close to wonderful shopping and restaurants. We would absolutely stay here again.

Clean room & friendly staff.

Always our first choice to stay

Nice clean hotel. Excellent staff and service. Breakfast was okay, just not much choice.

Eggs omelette not good. Air conditioner VERYloud all night whenever it went on. K

Great staff, friendly and helpful. Room was beautiful and clean.

The hotel was clean. Staff was extremely friendly, very satisfying experience.

Clean rooms!

Really nice and inviting, comfortable

Breakfast as great, including the Omelettes and Waffles. The hotel was quiet, and was in a great location.

Cleaning staff were excellent as were front desk staff and often did extra to make my family comfortable

Most comfortable hotel bed I’ve ever slept in! Room was super clean and fresh and the staff was friendly and welcoming!

Check-in was convenient and staff was respectful and courteous. Stay was quiet and comfortable. Woke up well rested and the breakfast was good and ready in the morning.

The room was clean, older building with a step in shower-tub and the toilets were way to low to the floor. otherwise, the room was comfortable.

This was a very nice room to enjoy to stay at I highly recommend if your gonna be traveling or to stay at prices was firm with me plus there was so many great options to eat and shop at very unique breakfast also was there also to highly recommend next time to stay there

Staff was professional and friendly.

Very easy to check in and room was very clean and comfortable

The hotel was fine. The breakfast was the same at all which is at least consistent. The dog fees of $75 per night is outrageous! You don’t charge $75 for kids and some kids make way more messes than a dog! The huge pet fees that have consistently went up w Hilton are deal breakers for us! They charge you nearly half as much just for your dog to be on the room! They should have that as a deposit that is returned if the room is fine at checkout! Will be looking for other properties that don’t charge so much for pets.

Great and easy checking and out and friendly staff. Highly recommend.

Clean and friendly. Bed was slightly uncomfortable and room was warm with AC set to 67

Starting from reception to our room we enjoy everything, no issues when checking inn and out.breakfast was lit.

Shower doors needed some work

Very nice and clean hotel. Very friendly staff. A bit far from airport but good vicinity. I really enjoyed staying there

Front desk night shift on Oct 19 & 20 2025. Forgot her name. She was wonderful!

el desayuno esta bien , las camas comodas, hay tindas de comida cercas

Our stay was great! Didn’t use the breakfast

Clean, breakfast on time, big thick plush bath towels, nice big rooms.

We always stay at this location anytime we come to the area. The staff is always nice, the rooms are spacious and clean, and the breakfast is amazing.

Everything was excellent. Super quiet environment and super safe. Breakfast was delicious

Front desk was amazing. Candace was super nice and very welcoming. That’s what customer service should be about. Only complaint would be grumpy cook who came out and snapped at me about the waffle machine. I was trying to get some mixture to make waffle for my daughter pressured the button twice didn’t know it was empty and she scolded me with an ekevated voice it’s empty don’t you break my machine !! Not good customer service from her. Rude to be honest . But rooms were clean and well minted.

Clean room, very large so much space. Good breakfast, our toilet broke and I let the front desk know and it was repaired it less than 20 minutes from the call

Everything was ok but just ok. The toilets are to low plus no microwave.

Nice hotel.

We arrived late and had issues with checking in, something with their computers. Staff was super nice but couldn't make our keys and had to slide them under the door later. Water in the shower never warmed up. BUT staff was super nice.

I really enjoyed the hotel. My room was big and comfortable. My only problem was having problem with key at the pool. I had trouble opening the hotel door.

Nice and clean near lots of stores and restaurants. Staff was welcoming and very nice

Hotel was very nice quiet and clean with a very friendly staff

It was great and always will be

From the moment Don, the night shift front desk coordinator, greeted us with the warmest welcome, to the following days when Candace, the morning shift front desk coordinator went above and beyond to answer all our questions and offer such helpful assistance — every interaction made our stay feel truly special. Being a Hilton Honors member makes experiences like this feel even more personal and rewarding. Thank you to the team for making our visit so memorable! Adriana A. Sep 2025

Staff was very helpful and the room was very very clean the Hotel was clean the lobby and breakfast area very clean

A great place to stay.

Very frustrating. Their cleaning staff stole my clothes. Extremely upsetting!!! Unacceptable!

Clean room and wonderful people.

Great room. Very clean and large for four people. Walks are insulated well. Never heard anything. No freeway road noise either. Continental breakfast was great and ran until 10am. Price was very reasonable too.

When I walked into the lobby it did not feel super clean. It felt a little worn down and the floors were dirty. My room was OK - it was a King "study" and the TV was all the way across the room, basically not watchable, which is fine but for others to know. The carpet seemed old and worn and the air conditioning seemed humid. I was not impressed and will not go back. Front desk service was great, breakfast was also great.

Clean

Breakfaaat should. Be longer. Clean place to stay and staff super nice.

Clean hotel. Friendly staff. Good continental breakfast. Not too expensive. Everything I like.

Very convenient and quite, worked well for business.

Check in was easy and the room was clean, updated, and spacious. We had a late flight and decided to go straight to hotel and ordered Papa John’s pizza delivery. The breakfast buffet was wonderful with eggs, sausage, biscuits & gravy, homemade flavored batter waffles & toppings, assorted muffins and drinks. The check out person was so friendly and helpful with suggestions for our trip to Sedona. We liked the updated bathroom also. On the way out, we stopped at the Brass Armadillo antiques mall which is so clean and organized.

Very comfortable and quiet!

staff was very friendly. i wish it would have had a microwave in my reoom.

Great customer service

This property was very clean, had a nice breakfast and friendly staff!

Great front desk service

Very nice stay.

The staff members are amazing!!!!!!.. I love the breakfast!!.. the rooms are clean and awesome!!.. shopping stores are just right there!!.. I LOVE THIS PLACE!!!..

Wish all hotels can be this nice! Thank you for finding a decent place to stay!

Barbara, at the front desk was excellent host.

Very convenient area with plenty of shopping options in the area including restaurants/diners. Friendly staff and friendly environment.

Amazing value ! Would stay again anytime I’m in Phoenix

It was ok, clean on the inside. Pool was small.

The person at desk was super cool and hooked us up with an upgrade

Farly quick check in. The front desk person was hard to understand. Other than that, everything else was great. I really liked the shower, it was laid out with a little shelf big enough to hold your own items, and a grab bar to steady oneself. Not a big fan of the motion activated A/C, but I understand trying to save energy. Nothing missing, broken or not working. Very clean. Thank you.

Always great place to stay

The lady at the front desk was awesome, made sure we were checked in without an issue and we had an awesome conversation about the bank we were in town for.

Housekeeping was great!

Loved my stay

Great stay for convenience

Great experience especially if you are with your kids for a weekend soccer tournament

Great 👍.

Wonderful area with many dining options

Everyone is friendly, rooms are clean

All the staff was amazing, they went above and beyond for my husband, myself our daughter and our cane corso. Will definitely be our go to spot when in AZ.

Very accommodating staff for our last minute reservation after our water main broke in our house! Convenient location!

The property was well kept, clean and maintained.

Great place for family.

Just had a bad experience but I stay at this location offen

It was very clean the beds where very comfortable and the staff was so amazing breakfast was very good as well

Lots of shops and food. Good breakfast

Great service super quick and nice staff

Clean as always. The beds are comfortable and very clean in the showerhead has a super strong flow for long hair. They have a full breakfast and it's very nice. Warm eggs and bacon plus waffles.

Great place to rest.

The room was clean and the bed was very comfortable. Easy access to get onto the freeway. The room was very spacious. Would definitely star here again.

All was good and clean. Breakfast could have been better.

Wonderful

Clean place

Didn’t let me check in late, lost 200$

Very convenient for a quick overnight stay.

Great place to stay! Great price

Great staff. Friendly and helpful. Clean rooms. Comfortable beds. Great value

The staff were friendly and the room was quiet and relatively clean.

I needed an air conditioned place to sleep for the night.

Property is very clean, updated, near a bunch of food/shopping options. Safe/slightly upscale neighborhood. Beds were comfortable, hot shower/bath...pool stays open till 11 & was just right for a warm Arizona night. Would definitely stay here again

great staff, clean rooms!

Barbara is a very nice and helpful person, she needs a raise!

We stayed at many Hampton Inn's. This one was nice to look at but not as nice as others we have stayed at. Breakfast included, but not a lot of tasty choices. Eggs were Denver scramble and meat was sausage and other type of hot dog sausage. They did have hard boiled eggs. So protein was either spicy or not. Good for one night stay.

It was a great location. The room was really nice. The only small issues for us were our microwave didn't work, the hot water was only warm and the bed was too soft for us. Overall though we thought it was a great value for the room. And all the staff was friendly and helpful.

Front desk is hard to locate early hours and they also do not answer the main line during early hours 6am Say good morning to securoty guard no greeting back ask where front desk person is points as she goes behind a door cant believe this is part of Hilton

We got our room unpacked and found that the AC was not working. Maintenance came and told us they did not have the part to fix it. They moved us to another room. This time we did not unpack. We found that again the room did not cool off. Barb the manager on duty did come up and found us a room with working AC. We did try to ask for compensation due to the inconvenience, but, was told there was nothing they could do that only corporate could make those decision. There is another hotel in the area they we usually stay at that did compensate us for an issue. They did not have to call corporate which management at Hampton did not attempt to do.

Never disappointed when we stay here. My Parents are the reason we stay at Hampton Inn when coming out to visit family..The service is always above board.

Comfortable air conditioning

Breakfast was great!

Friendly staff

Nice hotel, good neighborhood. Breakfast was good. Waffles, eggs, potato’s, sausage, cereal, fruit and Yougert. Parking was easy

Amazing staff and awesome room

What a great place good to stay good rooms everything pretty nice

Great and clean

M

Nice clean place deposit fee was the best and soo low

We started out for a few days, but added one more. I had my two dogs and my son with me. The staff was awesome and super friendly. The whole place was clean, and the area was right by a strip mall, but you couldn't even tell. Would recommend this place and will keep it on my list of places to use again.

Close to shops

The property was fine, our particular room had a musty smell and remnants of a leaky tub that had been poorly replaced. Good breakfast. Overall good value.

Excellent Stay ... Comfortable..

It's a basic Hampton - clean room clean sheets great view of the desert hill. Easy online check in. Safe area. However it's extremely noisy with the freeway, the fan does not consistently stay on so it's impossible to drown out the noise, and the thermostat only goes to 65. I would not stay here again

It was such a great experience from check in to check out. Even the breakfast was delicious.

But a little bad odors in the room.

Everything okay.

Great stay. Wonderful staff and accommodations.

Won’t be staying here again pillows are way too soft had to go Nextdoor to Walmart buy 1firm pillow and noise from the freeway too close to i17 hear the sound of big trucks going down the highway

Lovely hotel and nice breakfast. Lovely pool x

Good place to stay!

I love to stay at Hampton hotels. They are always so nice and clean.

The agent who checked us in was super friendly and provided me with plenty of information which was very helpful. Our room was a pet friendly one and it was very clean and comfortable. I’d definitely recommend it.

We reserved for 3 days. Check-in was smooth and quick. Breakfast delicious! Young man refilling coffee and food was very well dressed, clean helpful… super attentive to o guests.. our kids live i bb phoenix so we will always stay here!! 10/10 plus very reasonably priced!!

Great place

Clean and comfortable room! We got there around 9pm and the front desk was so welcoming and nice she did a amazing job!

Good location, clean, comfortable beds, lots of parking, safe

Water didn't work well in bathroom

Great stay

Lack of good customer service. Called in the day of the reservation to let them know I’d be arriving early in the morning the next day. Did not dispute any charges. They said I’d be OK for us to have an early check in. When arrived, apparently my reservation was expired as they called it, without even asking for the name on the reservation. Also, employees(kids literally) walked in our room after half a knock on the door within the first 30 minutes of having checked in. Definitely won’t be staying here again and would not recommend it to anyone.