Hampton Inn Phoenix-Midtown-Downtown Area

Kinda low quality but okay and staff were great

So we stayed in this hotel from Friday-Sunday and the only redeeming qualities were that there was breakfast and the staff were nice enough. Almost none of the TV channels in our room worked. The microwave took so long to heat up food and then the screen on it kept blinking so bright with the time that we had to put a bandaid over it, the shower tap dripped nonstop and our curtain was held up by a spring clamp, we also saw major stains on the chair and headboard of the room. there was no bath mat when we got to the room so we had to ask for one and they only did housekeeping every other day. Would not recommend.

They really need to work on the breakfast bar. There are few healthy options like fruit.

Area is under construction. Apparently they work through the night. What could have been a great sleep was continually interrupted by men and equipment outside my window working on the street. The rest of the stay was fine, but sleep is the most important and I didn't sleep a wink due to the noise. I wish this would have been mentioned before I purchased this hotel room.

Staff read friendly and welcoming. The property was very clean. I will continue to stay here. Unfortunately it’s been another hospital stay for my son but the location of the Hampton is awesome.

Exceptional

It was nice and quiet and a beautiful clean place

Welcoming staff, continental breakfast was good. Nice location, the only downside is that one has to pay $10 dollar per night per parking.

Very nice room and convenient location to St. Joseph hospital. Pool is nice. Staff is very friendly and helpful. Reservations were easy to make. Breakfast is ok…but adequate. I would definitely stay here again!

Near where my dad hospice was at Staff very helpful

Near where my dad hospice was at Staff very helpful

Nice and clean

Breakfast was good with good selection. Hotel had all the amenities we needed or wanted right down to the location, was perfect for us.

We asked for some form of compensation and the manager (James) told us no - he would give us a few bucks at the snack bar - I asked the name of his supervisor and he said Mr. Hilton and to take my problems to hotels.com. I was at the hospital for a minor surgical procedure that morning. He told me it was the cities fault and they couldn’t help us at all, best of luck.

Very good

All was good. Breakfast very nice, area clean. Snacks way over priced. Would stay here again. Quiet, safe, not near places to eat.

Hotel cancelled my reservation and I could not get a refund from hotels.com

I didn't have time to use the workout room, but I went inside for a look and it's very nice. I asked for rooms far from the elevator and they gave us two rooms exactly next to the elevator. There was a reading light on only one side of the king bed--why??? At breakfast, the oatmeal and mini-scones were good but the omelettes were not edible--they were really hard and rubbery. I've stayed at other Hampton Inns that were really nice, so I was surprised at the condition of this one. It made the $10/night fee for parking harder to swallow.

I didn't have time to use the workout room, but I went inside for a look and it's very nice. I asked for rooms far from the elevator and they gave us two rooms exactly next to the elevator. There was a reading light on only one side of the king bed--why??? At breakfast, the oatmeal and mini-scones were good but the omelettes were not edible--they were really hard and rubbery. I've stayed at other Hampton Inns that were really nice, so I was surprised at the condition of this one. It made the $10/night fee for parking harder to swallow.

We needed a handicap accessible room and shower. Although we initially had an issue with cleanliness of our room it was promptly taken care of. Staff was wonderful and very accomidating.

Exceptional

Not a lot of parking

breakfast was very good Not a lot of parking

It was close to the Barrow Institute The mattress was uncomfortable and I asked that the bed be made but it wasn’t

It was close to the Barrow Institute The mattress was uncomfortable and I asked that the bed be made but it wasn’t

Friendly welcoming. Glad you were so close to hospital. I did not have drive between hospital and hotel as I was from out of town

Everything was excellent I really liked

Very good

Clean and great location next to hospital

Breakfast was good, would have preferred two options for a side either a regular sausage patty along side the Impossible one or add bacon to give more verity.

Exceptional

At this price, paying for parking is obscene.

We had issues getting our room cleaned during our visit.

Very good

The services and the clean pool and hot tub and the 12 o'clock checkout time . The area seemed to be quiet and you can't hear all the city traffic noise . Overall I was very happy with my stay .

The services and the clean pool and hot tub and the 12 o'clock checkout time . The area seemed to be quiet and you can't hear all the city traffic noise . Overall I was very happy with my stay .

Water was running in the tub as faucet was leaking

Very clean, no issues at all.

Bathroom was filthy

Would not recommend hotel due to parking down the street in questionable looking parking garage. Very uneasy feeling particularly at night parking your vehicle.

Would not recommend hotel due to parking down the street in questionable looking parking garage. Very uneasy feeling particularly at night parking your vehicle.

Bed Nothing

Bed Nothing

Clean room, great furniture, interior design and great customer service.

Clean room, great furniture, interior design and great customer service.

Breakfast was nice There's an extra charge to use the parking lot, and hotel is not responsible of any damage Next door neighbors were terrible, slamming the door, kids making lots of noise, baby crying midnight

There's an extra charge to use the parking lot, and hotel is not responsible of any damage Next door neighbors were terrible, slamming the door, kids making lots of noise, baby crying midnight

Easy check in/check out. Staff were very accommodating. Clean room and minimal noise.

Easy check in/check out. Staff were very accommodating. Clean room and minimal noise.

First the lobby spotless, once in the room very clean. I love the location downtown walkable to several restaurants and coffee.

First the lobby spotless, once in the room very clean. I love the location downtown walkable to several restaurants and coffee.

The pool was freezing you could hear everything..

The pool was freezing you could hear everything..

Everything That i had to pay for parking

That i had to pay for parking

Night front desk woman was especially nice. Big smile and nice greeting.

Night front desk woman was especially nice. Big smile and nice greeting.

Good

Above and beyond service! From now on, I'm using my Hilton Membership to reserve rooms.

Above and beyond service! From now on, I'm using my Hilton Membership to reserve rooms.

The only issue I had with our staff is we had no noise keeping service for our room the entire time we were there. We took out our trash and requested for new towels when needed (taking out our dirty linen and dropping it off at the end of our floor in front of the door labeled linen

The only issue I had with our staff is we had no noise keeping service for our room the entire time we were there. We took out our trash and requested for new towels when needed (taking out our dirty linen and dropping it off at the end of our floor in front of the door labeled linen

loud room next door tv all night full blast, hatd old bed couldnt sleep , got ripped off last visit staff is fine building is old and too expensive

loud room next door tv all night full blast, hatd old bed couldnt sleep , got ripped off last visit staff is fine building is old and too expensive

I just got a bill for $816 and that is way more than what I booked

I just got a bill for $816 and that is way more than what I booked

At 9 pm, went to the front office and was reassigned to a much better room. Relocating was annoying, but much better accommodations and appreciated.

At 9 pm, went to the front office and was reassigned to a much better room. Relocating was annoying, but much better accommodations and appreciated.

Very nice staff and helped tremendously with my mom's needs.

Very nice staff and helped tremendously with my mom's needs.

Filthy room

Breakfast was okay.

I didn't receive my Hilton honors points Sad

The bathtub is rusted and patched. The bathroom sink upchucks rusty crap every morning. The guy tried to fix it but couldn’t figure it out. The breakfast was mostly crappy. I was supposed to get room service every other day but I didn’t. I complained and they came the next day. It was the craptel. I would never go there again.

The bathtub is rusted and patched. The bathroom sink upchucks rusty crap every morning. The guy tried to fix it but couldn’t figure it out. The breakfast was mostly crappy. I was supposed to get room service every other day but I didn’t. I complained and they came the next day. It was the craptel. I would never go there again.

I like the down town area. It was convenient to the distance we had in the vicinity.

It was clean

It was clean

Great breakfast Room had weird smell sometimes Parking charges

Great coffee and a quiet stay.

Great coffee and a quiet stay.

We enjoyed our stay at this hotel. The staff was very friendly and helpful. Breakfast was good, and the room was comfortable, even if it wasn’t exceptional. Overall, it offers good value for money.

We enjoyed our stay at this hotel. The staff was very friendly and helpful. Breakfast was good, and the room was comfortable, even if it wasn’t exceptional. Overall, it offers good value for money.

Everything was fine and very convenient to walk back and forth to St Joseph’s Hospital. Plenty of dining choices also an easy walk. One homeless person sleeping on the sidewalk which I would not feel safe if alone.

Everything was fine and very convenient to walk back and forth to St Joseph’s Hospital. Plenty of dining choices also an easy walk. One homeless person sleeping on the sidewalk which I would not feel safe if alone.

not enough employees to keep rooms clean

not enough employees to keep rooms clean

Excellent location to go to Barrow. Excellent breakfast with friendly staff, allowed early access to my room. The TV could use some directions on how to use/. Simplify access to regular channels.

I stayed at the Hampton Inn by Hilton last night and had a mixed experience. Check-in started off a bit stressful. I wasn’t aware ahead of time that a card was required and that cash wasn’t accepted, which caused some initial confusion. Once that was sorted, I was surprised by how quickly additional fees added up—pet fee, parking, and other charges. The stay was already on the expensive side, so the extra fees on top of that were disappointing and made it feel less transparent than expected. The room itself was clean and comfortable, which I appreciated. Breakfast was actually a highlight—fresh, well-stocked, and with a good variety of options. There’s also a snack area available for convenience, though items are understandably overpriced. That said, the hotel is centrally located, so there are nearby places like Walgreens where you can grab snacks if you prefer. One of the biggest letdowns was that the jacuzzi was not working. This was the main reason I booked the stay—I was really looking forward to relaxing and having some quiet time, especially around the holidays—so that was a major bummer. I do want to give credit to the overnight staff member, Star. She was kind, checked in on me, and genuinely tried to help when I explained how frustrated I was. Her attitude and willingness to listen definitely made the situation a little easier.

I stayed at the Hampton Inn by Hilton last night and had a mixed experience. Check-in started off a bit stressful. I wasn’t aware ahead of time that a card was required and that cash wasn’t accepted, which caused some initial confusion. Once that was sorted, I was surprised by how quickly additional fees added up—pet fee, parking, and other charges. The stay was already on the expensive side, so the extra fees on top of that were disappointing and made it feel less transparent than expected. The room itself was clean and comfortable, which I appreciated. Breakfast was actually a highlight—fresh, well-stocked, and with a good variety of options. There’s also a snack area available for convenience, though items are understandably overpriced. That said, the hotel is centrally located, so there are nearby places like Walgreens where you can grab snacks if you prefer. One of the biggest letdowns was that the jacuzzi was not working. This was the main reason I booked the stay—I was really looking forward to relaxing and having some quiet time, especially around the holidays—so that was a major bummer. I do want to give credit to the overnight staff member, Star. She was kind, checked in on me, and genuinely tried to help when I explained how frustrated I was. Her attitude and willingness to listen definitely made the situation a little easier.

The room was not clean upon arrival. There were crumbs on the floor and the carpet felt sticky. The towels had a strong chemical smell. While parts of the room appear recently remodeled, the updates feel superficial and unfinished, giving the impression that it looks new but isn’t actually well maintained.

The room was not clean upon arrival. There were crumbs on the floor and the carpet felt sticky. The towels had a strong chemical smell. While parts of the room appear recently remodeled, the updates feel superficial and unfinished, giving the impression that it looks new but isn’t actually well maintained.

Yes

Yes

Nice

Nice

The staff, especially Rebecca, was very helpful and accommodating. We enjoyed the convenient location and clean room.

The staff, especially Rebecca, was very helpful and accommodating. We enjoyed the convenient location and clean room.

Room was nice

Room was nice

I had a wonderful stay at the Hampton Inn Midtown Phoenix. Everything was clean, comfortable, and well-maintained. The staff was friendly and helpful from check-in to checkout. My room was spotless, the bed was comfortable, and the overall atmosphere felt safe and relaxing. The location was convenient for getting around the city, and the hotel was quiet at night. I really appreciated the breakfast options in the morning and the overall hospitality during my stay. I would definitely stay here again!

I had a wonderful stay at the Hampton Inn Midtown Phoenix. Everything was clean, comfortable, and well-maintained. The staff was friendly and helpful from check-in to checkout. My room was spotless, the bed was comfortable, and the overall atmosphere felt safe and relaxing. The location was convenient for getting around the city, and the hotel was quiet at night. I really appreciated the breakfast options in the morning and the overall hospitality during my stay. I would definitely stay here again!

It was easy to find

Excellent location for patients at St Joseph’s Hospital. Clean good sized rooms. The hotel is on the older side but well maintained. We will stay there again.

Excellent location for patients at St Joseph’s Hospital. Clean good sized rooms. The hotel is on the older side but well maintained. We will stay there again.

Good hotel Noisy room

Very clean and friendly staff

Very clean and friendly staff

Great stay

Great stay

The hotel staff was friendly, the room was well laid out, and hotel was in walking distace from St Joseph Hospital.

The hotel staff was friendly, the room was well laid out, and hotel was in walking distace from St Joseph Hospital.

Friendly staff, great location and clean room.

Friendly staff, great location and clean room.

It was on the St. Joseph’s Hospital Campus.

Breakfast was excellent, sure hit the spot.

Breakfast was excellent, sure hit the spot.

We stayed there 3 nights and never had room service. I had to ask for wash cloths and towels twice and asked for room service the second night because the small waste baskets were overflowing. We came back that night and no room service still. Bathroom was dirty, half the towels were nice and half were dingy, hair on the bed, stains on the sheets and shower curtain. Could see the hall light through the door. It’s right next to a hospital so very loud, if you don’t want to hear helicopters all night. Chairs were missing from the tables at breakfast, so not enough seating every morning. Overall, so disappointed in a Hampton Inn. I stay at them because they’re usually clean, this was not!

We stayed there 3 nights and never had room service. I had to ask for wash cloths and towels twice and asked for room service the second night because the small waste baskets were overflowing. We came back that night and no room service still. Bathroom was dirty, half the towels were nice and half were dingy, hair on the bed, stains on the sheets and shower curtain. Could see the hall light through the door. It’s right next to a hospital so very loud, if you don’t want to hear helicopters all night. Chairs were missing from the tables at breakfast, so not enough seating every morning. Overall, so disappointed in a Hampton Inn. I stay at them because they’re usually clean, this was not!

Clean and nice

Clean and nice

Cleanliness and near St. Josephs.

Cleanliness and near St. Josephs.

Clean

Clean

Great location for what I needed to do. Quiet enough, decent breakfast saved me the trouble of going out. Plenty of places nearby for dinner, close to stores. I will use again.

Great location for what I needed to do. Quiet enough, decent breakfast saved me the trouble of going out. Plenty of places nearby for dinner, close to stores. I will use again.

Great location for what I needed to do. Quiet enough, decent breakfast saved me the trouble of going out. Plenty of places nearby for dinner, close to stores. I will use again.

Breakfast was very good and to location was in a good spot Items were removed from my room and not stored in a lost and found.

Free parking!!

Free parking!!

Since we were in Phoenix for medical treatment at he adjacent hospital, the location is superb. My only complaint is that the parking fee was not evident on Hotels.com at the time of my reseration.

Since we were in Phoenix for medical treatment at he adjacent hospital, the location is superb. My only complaint is that the parking fee was not evident on Hotels.com at the time of my reseration.

No problems

No problems

Convenient location— clean and accommodating People don’t pick up after their dogs

Super clean great service whould recommend

The front desk was fantastic

The front desk was fantastic

The ladies upfront seemed friendly. The bedding was comfortable. The only issue that I was upset about was charging for parking. I wasn't expecting to pay for parking while I stayed at the hotel. You would figure parking would be included in your stay. Also, you have to scan the QR code for parking that is $10 a night. What they don't tell you is that they also tax you on the $10. So for one night of parking it came to $11.83. My purpose of staying was my daughter was having a brain tumor removed and extra charges was just so unexpected. What if some people can't afford to pay extra especially when a family member is in the hospital? Also, the door to the room had a big gap. But what I did like was there was plenty of outlets within the room.

The ladies upfront seemed friendly. The bedding was comfortable. The only issue that I was upset about was charging for parking. I wasn't expecting to pay for parking while I stayed at the hotel. You would figure parking would be included in your stay. Also, you have to scan the QR code for parking that is $10 a night. What they don't tell you is that they also tax you on the $10. So for one night of parking it came to $11.83. My purpose of staying was my daughter was having a brain tumor removed and extra charges was just so unexpected. What if some people can't afford to pay extra especially when a family member is in the hospital? Also, the door to the room had a big gap. But what I did like was there was plenty of outlets within the room.

Good breakfast, friendly front desk. Super convenient for St Josephs hospital. Has a parking fee, don’t scan the QR code, add it to the bill. Sadly the mattress was miserably hard. Room was clean, cable setup was good, AC also great. Asked for service, didn’t happen, had to retrieve TP, trash bags and wash cloths from front desk.

Good breakfast, friendly front desk. Super convenient for St Josephs hospital. Has a parking fee, don’t scan the QR code, add it to the bill. Sadly the mattress was miserably hard. Room was clean, cable setup was good, AC also great. Asked for service, didn’t happen, had to retrieve TP, trash bags and wash cloths from front desk.

Alway a pleasant time. staying here the staff always helpful and nice.

Alway a pleasant time. staying here the staff always helpful and nice.

Everything is fine the rate was affordable for the time of year

Everything is fine the rate was affordable for the time of year

My stay was Unfortunately overshadowed by the Hotel Stay. We had to ask for clean towels every day. The room was never cleaned eventhrough we stayed for 5 Days. I asked twice for the room to be cleaned and the receptionist would just say, 'yes, i see here it is scheduled for today' today came and went and the room was never cleaned. It is safe to.say Next time I am in Phoenix, i will be looking elsewhere to stay. Thw staff seemed unbothered that i had to ask for a toilet paper and towels because the room.was not cleaned. I was very disapointed.

My stay was Unfortunately overshadowed by the Hotel Stay. We had to ask for clean towels every day. The room was never cleaned eventhrough we stayed for 5 Days. I asked twice for the room to be cleaned and the receptionist would just say, 'yes, i see here it is scheduled for today' today came and went and the room was never cleaned. It is safe to.say Next time I am in Phoenix, i will be looking elsewhere to stay. Thw staff seemed unbothered that i had to ask for a toilet paper and towels because the room.was not cleaned. I was very disapointed.

The hotel is clean, staff is courteous and helpful, the breakfast has a variety’s of hot or cold food and is delicious. I personally like the hot water or coffee available 24/7 located in the lobby.

The hotel is clean, staff is courteous and helpful, the breakfast has a variety’s of hot or cold food and is delicious. I personally like the hot water or coffee available 24/7 located in the lobby.

Very convenient. Safe and clean

Very convenient. Safe and clean

Great breakfast. Parking cost extra

Great breakfast. Parking cost extra

My husband and I were there for neck surgery, It was very convenient for us to stay at the Hampton hotel, being that the hospital was right across the street.. So no driving just walking was a plus for us both, The Hotel staff were very friendly and the Breakfast was top notch Delicious!!!! Rooms are very spacious and very clean...

My husband and I were there for neck surgery, It was very convenient for us to stay at the Hampton hotel, being that the hospital was right across the street.. So no driving just walking was a plus for us both, The Hotel staff were very friendly and the Breakfast was top notch Delicious!!!! Rooms are very spacious and very clean...

Great place to stay for an approximate at Barrows climuc

Great place to stay for an approximate at Barrows climuc

Hotel was great

Hotel was great

Very convenient to St Joseph's Hospital for early morning appointments. You can stay and not worry abkut rush hkur traffic.

Very convenient to St Joseph's Hospital for early morning appointments. You can stay and not worry abkut rush hkur traffic.

Friendly staff and everything was clean. Breakfast is always excellent. Coffee is always very good. Rooms are clean. Parking lot is also good conditions. Everything was excellent and great for this trip at this hotel.

Friendly staff and everything was clean. Breakfast is always excellent. Coffee is always very good. Rooms are clean. Parking lot is also good conditions. Everything was excellent and great for this trip at this hotel.

Good

Good

My daughter ledt for navy boot camp. It was nice that the hotel was only 2 minutes from Meps. The frobt desk receptionist was amazing and i really enjoyed checking in and the room was great.

My daughter ledt for navy boot camp. It was nice that the hotel was only 2 minutes from Meps. The frobt desk receptionist was amazing and i really enjoyed checking in and the room was great.

We stayed here just overnight to sleep. Slept good and hotel was cheap.

We stayed here just overnight to sleep. Slept good and hotel was cheap.

Close to Barrow hospital

Close to Barrow hospital

They served a very delicious complementary breakfast with a variety of choices in the area was very clean.

They served a very delicious complementary breakfast with a variety of choices in the area was very clean.

Usual great stay!!

Usual great stay!!

I felt safe and comfortable here, not only inside the hotel, but outside as well. Staff was very gracious and check in was easy.

I felt safe and comfortable here, not only inside the hotel, but outside as well. Staff was very gracious and check in was easy.

The staff was amazing and the free breakfast was good.

The staff was amazing and the free breakfast was good.

would stay at hampton inn anytime

would stay at hampton inn anytime

Good value with off season prices

Good value with off season prices

Everything went really well breakfast was great!

Everything went really well breakfast was great!

It was great no problems

It was great no problems

The location was perfect, accross fron Barrow Institute. Did not appreciate paying $10 to park my car overnight.

The location was perfect, accross fron Barrow Institute. Did not appreciate paying $10 to park my car overnight.

Staff was quite accommodating to our needs

Staff was quite accommodating to our needs

Cool

Cool

Perfect location for the hospital visits

Perfect location for the hospital visits

Awesome!

Awesome!

April was helpful. She contacted me the following day checking on how my stay is going and if I needed anything. Thank you April

April was helpful. She contacted me the following day checking on how my stay is going and if I needed anything. Thank you April

Very convenient for medical appointments across the street

Very convenient for medical appointments across the street

Front desk staff were very attentive and very helpful

Front desk staff were very attentive and very helpful

I expected it’d be a much cleaner and nicer property based on the reviews I read prior to booking. It’s not a terrible property, my family and me are just used to nicer properties. Learning experience for the next trip to Phoenix.

I expected it’d be a much cleaner and nicer property based on the reviews I read prior to booking. It’s not a terrible property, my family and me are just used to nicer properties. Learning experience for the next trip to Phoenix.

Friendly staff,management should improve the quality of their breakfast and also use fragrance for the room.

Friendly staff,management should improve the quality of their breakfast and also use fragrance for the room.

Comfortable beds!

Comfortable beds!

My stay was great frim start to end, friendly staff, clean.

My stay was great frim start to end, friendly staff, clean.

We picked this hotel originally because it seemed safe and close to dining options. And it was (hospital and medical schools all around). We came back a second time because of that and the breakfast! One of the best breakfast buffets we have had - they do a great job of making the food tasty and nicely presented!

We picked this hotel originally because it seemed safe and close to dining options. And it was (hospital and medical schools all around). We came back a second time because of that and the breakfast! One of the best breakfast buffets we have had - they do a great job of making the food tasty and nicely presented!

The room was clean and bed was comfortable. I did not like paying $10 for parking.

The room was clean and bed was comfortable. I did not like paying $10 for parking.

Love it

Love it

Was very clean and quiet

Was very clean and quiet

Room was clean very quiet during our stay

Room was clean very quiet during our stay

The only negitive is the $10 charge per night to park :( That is why I give it a 4star

The only negitive is the $10 charge per night to park :( That is why I give it a 4star

Close to where I wanted to be, very clean as well.

Close to where I wanted to be, very clean as well.

Stayed just 1 night. Breakfast was good, but crowded. Bathtub was not clean enough to shower, imo.

Stayed just 1 night. Breakfast was good, but crowded. Bathtub was not clean enough to shower, imo.

15 minutes later there was no change, so I called down again and Sierra said she would go to their room and ask them to cut it out. Finally around 2:30a they shut the hell up, mostly. Also I ended up cranking my phone on some noise machine app to drown out the nonsense from upstairs. I realize it’s not the hotel’s fault, directly, but I cannot give a good rating for one of the worst nights I’ve ever had in a hotel.

15 minutes later there was no change, so I called down again and Sierra said she would go to their room and ask them to cut it out. Finally around 2:30a they shut the hell up, mostly. Also I ended up cranking my phone on some noise machine app to drown out the nonsense from upstairs. I realize it’s not the hotel’s fault, directly, but I cannot give a good rating for one of the worst nights I’ve ever had in a hotel.

I have to go to saint Joseph for medical care frequently and this hotel is perfect. I can walk to the hospital. It is clean. Quiet . Easy parking. Nice breakfast. A bit price during the peak season.

I have to go to saint Joseph for medical care frequently and this hotel is perfect. I can walk to the hospital. It is clean. Quiet . Easy parking. Nice breakfast. A bit price during the peak season.

Very clean and quiet. Staff is very kind. Barrow Neurological Institute is directly across the street from hotel so very convenient for medical travelers. Hot breakfast is delicious and includes yummy potatoes, scrumptious omelettes and scones, and really tasty oatmeal with optional toppings. A little pricey for the room but worth it in comparison to some of the absolute nightmare hotels nearby (do NOT book at the Extended Stay nearby! Bugs and drug addicts galore!). Definitely would stay again, especially if offered a better price!

Very clean and quiet. Staff is very kind. Barrow Neurological Institute is directly across the street from hotel so very convenient for medical travelers. Hot breakfast is delicious and includes yummy potatoes, scrumptious omelettes and scones, and really tasty oatmeal with optional toppings. A little pricey for the room but worth it in comparison to some of the absolute nightmare hotels nearby (do NOT book at the Extended Stay nearby! Bugs and drug addicts galore!). Definitely would stay again, especially if offered a better price!

Great location if you have someone to visit in St. Joe's hospital which was my case. Midtown is a nice safe area for walking and exploring. Hotel is okay especially their daily breakfast spread, but like all Hampton's just the basics and nothing fancy. Negatives during my three night stay: thin walls so fairly noisy room, pool spa drained for repairs, really no housekeeping - the one time they came in my room they just left some fresh towels on the bathroom counter, only emptied one of two trash cans, and didn't refill any of the shower/bathroom dispenser bottles; also no made bed, no cleaning of in-room coffee maker, etc.

Had a horrible experience the night before at different hotel, lucked out and got last room here. Only complaint is being on first floor, could here walking above us, but tolerable and still able to sleep. It was busy everywhere due to state wrestling championships. Our stay was much more pleasant than previous hotel. Front staff was super nice, gave thorough info. Parking was $10. Breakfast was good. Room was super clean, air worked, comfy beds, furnishings looked new. We were only 5 mins from venue. Definitely recommend and will stay here in future if need.

Excellent

The property was clean and safe.

Courteous staff/accomodating/quiet/near Barrow Institute

The rooms were very comfortable. Ez access to nearby convenience stores, practically a block away.

Typical

The room and bathroom were very dirty when we arrived. The bathtub faucet leaked and Mai tenancy had to turn off tighter with wrench to make it stop so we stopped asking every time.

Generally as good as expected, but a little disappointing to put in a long, hard day and come back to an unmade bed, damp towels still on the floor, and be told rooms are serviced every second day

The window shade was falling off and I could not open the window to look out. The outer shade on a mechanical mechanism also doid not work properly, so closing the window at night was difficult.

Advised clerk I had came 3 1/2 hrs traveling to go to surgery extremely tired finally got room at check in 3 pm cause God forbid you don’t get me in a little earlier fell asleep. I need to find out she had put me next to a construction site where they were banging and chiseling and all kinds of crap not happy at all. We’ll be going to the manager.

Great location with friendly staff .Room was standard. Usual breakfast. Only negative was a few helicopters landing at night at nearby hospital

Great

I was surprised there was no maid service when I left for the day came back and found my room had not been cleaned. No maid service on weekends? Later in evening I went to front desk and asked for coffee so I can make coffee the following morning.

The staff were pleasant and helpful. I didn't realize this location was next to a hospital, where homeless tend to gather, so I was a little concerned walking back and forth to my car at night or early morning, but it was fine. You also have to pay for parking, I must not have read that in the description. The room was clean, as was the elevator and halls, common area, etc. I have 4 stars because of the homeless outside when I arrived, the hall I was on was noisy, and the pillows were lumpy. Otherwise, all was good. Their breakfast is also open till 10am, which is longer than some others, and they had a good variety of options.

Beds were comfortable.

Was at the extended stay nearby and it was disgusting compared to this place. Staff super helpful and a decent breakfast to start the day.

Condition and Facilities

Very clean rooms.

Nice as I had a procedure at the hospital

Very clean

Perfect for what we needed. Within walking distance to Barrow Neurological Institute and St. Joseph’s Hospital, which is where we were headed the next morning. They were very kind in helping extend our stay, even though we booked through third party.

Nice hotel. Comfy beds, big clean rooms, good breakfast... But every Monday trash is collected at 5am. I was in room 307 (facing the parking lot) and it was incredibly loud. Also, there was a helicopter flying around starting at 2am on Saturday morning until past 6am making it impossible to sleep. The front desk say they were probably looking for a criminal. Finally they front door is locked from dusk to dawn and you need a key card to enter; this is very necessary for safety. But I came down on at 4:15am for coffee -- due to helicopter -- and there were undesirables banging on the door trying to get me to let them in. Most unpleasant.

Staff was good and the facility was clean. Are room was not well stocked with towels, sink backed up and toilet took a couple of flushes to get things done. We didn’t stay long enough for it to be a big issue. If we would have been there longer…yes, would have mentioned. Peking for $20/night was a bit steep. Won’t be staying here again just due to that.

Nice

Locagion

We had an amazing stay. Everything about the hotel was excellent. Amanda at the front desk is such a friendly person. Overall a very enjoyable stay.

The property is in a safe area of town, the hotel is well kept and the rooms are clean. All of these great amenities of the hotel and it is all ruined by the unhelpful staff that lack skill and tact in customer service.

The parking is not free, they change

Staff was very friendly at check in. Hotel was nice and quiet for sleeping. Bed was comfortable and the pillows were especially comfortable! Room is nice and clean!

Very close to the hospital. Easy parking. . Very clean

Excellent location especially if you have are a patient at Barrows/Dignity hospitals . Breakfast selection is excellent .

Amazing staff at the front desk, rooms were clean and it was a quiet environment. I would highly recommend it. The only weird issue we had was in the breakfast area. I went down 950 to grab a coffee and noticed they had a breakfast area. When I entered it the person who was working it said get what you need, it’s time to go.

No table & chairs for eating. One easy chair and a make shift shelf go table. Less than comfortable. Refrigerator was not cold!

Literally like staying at the Barrow Healthcare Institute itself! Right across the street. Definitely within walking distance. Very clean and safe neighborhood! Clean soft beds!

Super clean

Breakfast was good, especially the potatoes! Staff was nice. Quiet hospital area, except maybe hearing what sounded like helicopters at night, generally safe to walk around, except for some questionable folks around the cannabis dispensary. Found a few good restaurants in the neighborhood.

Very welcoming! I will be back to stay here :)

This hotel exceeded my expectations. Very friendly staff. Great breakfast options. Beds Very comfortable. Quiet and access to our doctors across street was a huge plus. We decided we will stay at this hotel anytime we have to be in Phoenix werher it be for doctors or any event we attend.

I teach ATLS (Advanced Trauma Life Support) at St Joe's twice a year. I have done this for years. I do this for free. I parked in my usual spot at the Hapmton parking lot. I was shocked that I have to now pay for parking. Prices are high enough. I know that Hampton Inn and Hitlton is making a whole lot of money. I consider this payment as a way to just take money from the population many of whom that stay there are staying there with family who have significant medical needs and already have a difficulty paying for them. I found tne extra payment just rediculous and a terrible way to treat people who most often are there for medical needs and emergencies and all Hilton wants to do is make for money off of them and add to the stress of those staying there.

Good centrally located hotel. No issues during my weekend stay, very quiet and clean area. It is to be noted, parking is not free and it roughly 10 bucks or so a night. Tons of free spots whenever I arrived back late

Liked proximity to hospital. Didn’t like getting stuck in elevator when fire alarm was tripped during some sort of construction

Overall very good, it was clean and felt safe only downside was having to pay for parking

It was an excellent stay, very quiet, clean room, and super breakfast .

Recently updated. Convenient to hospital.

I just didn’t like the fact that we had to pay to park

The room was very clean, air conditioning worked great to keep the room nice and cool, the breakfast was delicious and had a lot of options, and the staff was very friendly. There was also a lot of parking available right outside.

The stay was good, the rooms are clean along with the bathroom. Beds were nicely made and comfortable to sleep in, pillows, nice and fluffy. Ac was nice and cold. Continental breakfast was excellent. Staff was very friendly and nice.