Holiday Inn Express Hotel & Suites Pearland by IHG
About Holiday Inn Express Hotel & Suites Pearland by IHG
Located in Pearland, 13 miles from Texas Southern University, Holiday Inn Express Pearland by IHG provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a shared lounge. With free WiFi, this 2-star hotel offers a 24-hour front desk and a business center. NRG Park is 15 miles away and NRG Stadium is 15 miles from the hotel. Guest rooms in the hotel are equipped with a flat-screen TV with cable channels. Each room is equipped with a private bathroom with a shower, free toiletries and a hairdryer. The rooms will provide guests with a fridge. A buffet, continental or American breakfast is available at the property. At Holiday Inn Express Pearland by IHG guests will find a wellness area and a hot tub. University of Houston is 13 miles from the accommodation, while BBVA Stadium - Houston Dynamo is 14 miles away. William P. Hobby Airport is 5 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Elevator
- In-room safe
Reviews
Guests generally appreciate the cleanliness, comfort, and friendly staff at this hotel. The breakfast is often highlighted as a positive aspect. However, some guests have experienced issues with the AC units and noise from other guests or surrounding areas.
- Clean and comfortable rooms
- Friendly and helpful staff
- Issues with AC units
- Noise from other guests or surrounding areas
- 5/5
Towels were dirty, lucky I always travel with one.
- 4/5
Convenient Pool a bit tatty
- 5/5
Overall, I was satisfied with hotel
- 3/5
I mistakenly booked this room. (Wrong location and non refundable) Upon arrival I the place look like an abandoned building. The pool area was not very clean. And I'm not sure that was real meat at breakfast. But the room and the staff was nice.
- 3/5
Pleasant
- 4/5
Continental breakfast was great, laundry machines availability is an essential.
- 1/5
I had a lot of bags, I asked the manager for a cart and he said the were penalty being used and offered no help at all. As soon as I walked in I had to kill a bug in the restroom, the tub is rusted and peeling and had weird tape on it, for $170, I should really be refunded as I cousin even shower! Not sure if other rooms are better but don’t let them give you room 204. Bed was also very hard.
- 5/5
Exceptional
- 3/5
The bathroom needs better lighting. Also the a/c did not keep the room cool.
- 5/5
The breakfast was delicious and so much to choose from especially with picky kids. Nothing
- 5/5
The breakfast was delicious and so much to choose from especially with picky kids. Nothing
- 5/5
The shower wasnt very warm.
- 4/5
Staff were pleasant. Breakfast was good. Air conditioning worked well.
- 5/5
Good customer service overall
- 4/5
Nice beverage selection of coffee and juice. The air conditioner worked perfectly, and the bathroom could need a few updates, but the overall stay was just fine!!
- 5/5
Exceptional
- 5/5
Great place! I'll come back
- 5/5
Everything was top notch.
- 5/5
The morning concierge Thomas was a 5 star employee, breakfast was always amazing,rooms were always clean,would definitely recommend the stay. Everything was top notch.
- 5/5
The quiet peaceful stay.
- 5/5
Everything was great Not applicable. Everything was exceptional
- 5/5
Everything was great Not applicable. Everything was exceptional
- 3/5
The hotel sits back from the hwy far enough that you don't hear a lot of traffic. They have a sizable outside pool and a small hot tub. I used the exercise room while I was there, and it was adequate, albeit a bit small. The breakfast is better than most chain hotels. They had a pancake machine that I didn't try, but they had biscuits and gravy, bacon, powdered eggs, yogurt, sausage, omelettes, breads, and fruit. We saw the Sysco truck pull up one morning. It's all processed, but that meets with my expectation. The nice breakfast lady works very hard to keep food available. They have 2 coffee machines, but I didn't like the coffee. The front desk is responsive. We needed fresh towels and they provided those in short order when we asked. Our room was clean when we arrived and the bed was comfortable. We couldn't get the AC to run with the constant fan. That's always good for white noise. Our electric iron leaked water really bad and our in-room coffee maker didn't work. Because of a lack of better properties in Pearland, I would stay here again.
- 3.5/5
Good
- 5/5
Breakfast was spectacular!! 100 across-the-board….
- 4/5
Convenient location. Great staff! Nice breakfast. Relaxing pool area.
- 5/5
The breakfast was great! I specifically enjoyed it starting at 6am and having the ability to take it to go if needed. I usually stay at another brand hotel, and this was my first stay at a Holiday Inn Express and I AM SOLD! This will definitely be the place we stay from now on!
- 3/5
Breakfast was decent, staff great, a/c wonderful. Fridge didn’t cool at first then froze everything in it once it was repaired. Shower head didn’t appear clean and iron needs to be flushed out. Hard water granules stained my clothes.
- 4/5
Great hotel. Could use some repairs. Broke tile. Great breakfast. No towels by pool. Spiders in the bathtub. Otherwise it was perfect. Enjoyed our stay.
- 5/5
Exceptional
- 4/5
Very good
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Great stsy
- 5/5
The best
- 5/5
Exceptional
- 5/5
Clean and well light Staff dont seem happy the speak the part but dont look it
- 5/5
Clean and well light Staff dont seem happy the speak the part but dont look it
- 2/5
There were several roaches in our room around the mini bar sink. Staff was indifferent when brought to their attention.
- 5/5
The room was very spacious and comfortable once we turned the ac on.
- 5/5
the door had us looking like we was breaking in. told the front desk about how hard it was to open the door. never got fixed while we was there. hopefully it did.
- 5/5
the door had us looking like we was breaking in. told the front desk about how hard it was to open the door. never got fixed while we was there. hopefully it did.
- 2/5
No
- 5/5
This hotel is clean with very nice employees and a great continental breakfast I will be staying there again if I am in that area
- 5/5
Thanks for the stay, enjoyed the hospitality
- 4.5/5
The price
- 4.5/5
It was good The price
- 2/5
Room smelled weird.. has broken floor tiles, bathroom door does not close - breakfast items were mininal and not fresh. Common washroom was extremely dirty and unusable. Will never recommend this hotel to any family stays
- 0.5/5
Bad
- 4/5
It’s close the centennial fields It’s away from the pearland mall
- 5/5
Great breakfast choices
- 5/5
I'll go back for sure
- 3/5
I do think the building is old, large cracks in the tiling and a surprisingly strong ant presence was slightly off putting. The building feels old, and that might be leading to these issues more than cleanliness, as the cleaners did work hard daily and were thorough in their bug removal. They just kept coming back!
- 5/5
Great!
- 3/5
Staff friendly Breakfast quality Could hear rooms around you Very loud during night
- 3.5/5
Heater did not work. This was a problem since the temp dropped overnight into the 40s and I had a sick child. Granted the room didn't freeze, the heater option should have been available.
- 1/5
I couldn't sleep there was a lot of noise for the laundry and for the elevator better I left I only lasted 1 hour and I left it was the worst
- 1/5
I couldn't sleep there was a lot of noise for the laundry and for the elevator better I left I only lasted 1 hour and I left it was the worst
- 5/5
Very clean , sweet staff and excellent location for us !
- 5/5
nice place
- 5/5
nice place
- 4/5
Stay was very good. Defnitely recommended
- 4/5
Stay was very good. Defnitely recommended
- 5/5
Everything! Not one complaint!
- 3/5
Service was great and everyone was super nice. We did have a couple concerns though. The floor under the HVAC unit felt pretty bouncy, which made us wonder if there had been a leak at some point and possibly some water damage. It also made us a little concerned about mold. The door bolt was also really loose, which made us feel a bit uneasy safety-wise.
- 3/5
Service was great and everyone was super nice. We did have a couple concerns though. The floor under the HVAC unit felt pretty bouncy, which made us wonder if there had been a leak at some point and possibly some water damage. It also made us a little concerned about mold. The door bolt was also really loose, which made us feel a bit uneasy safety-wise.
- 5/5
Love it
- 4.5/5
no
- 5/5
Friendly service
- 5/5
Friendly service
- 4.5/5
I cannot think of anything that was not acceptable. Great hotel. Great service
- 5/5
Everything
- 5/5
Everything
- 5/5
I enjoyed the breakfast full breakfast, and the cinnamon rolls were just out of this world. The staff was very friendly and polite.
- 5/5
I enjoyed the breakfast full breakfast, and the cinnamon rolls were just out of this world. The staff was very friendly and polite.
- 3/5
I had a roach in my bathroom that I had to kill. It was disgusting.
- 4.5/5
Clean, conveniently located to stores and food
- 4/5
Good amenities
- 4/5
Good amenities
- 5/5
We always enjoy staying at Holiday Inn Express Pearland. It meets all of our expectations and the location is close by our family! n/a
- 2/5
Okay. Restaurant staff was particularly pleasant and helpful. Area seemed depressed. Safety concerns (possible)
- 5/5
Nice staff, very clean and our room smelled very refreshing!! Coffee and breakfast was awesome also!! Ashton the front desk manager was so helpful
- 2/5
Staff No hot water to take bath with felt like bugs were in room
- 3/5
- 3/5
- 5/5
really not sure, overall needs some help
- 5/5
really not sure, overall needs some help
- 5/5
Excellent staff from front desk to housekeeping!
- 5/5
Excellent staff from front desk to housekeeping!
- 5/5
It was fresh and delicious. The staff were all friendly. The room was very tidy and clean. My boyfriend and I had a great short stay! Thanks!
- 5/5
It was fresh and delicious. The staff were all friendly. The room was very tidy and clean. My boyfriend and I had a great short stay! Thanks!
- 5/5
Nice
- 5/5
Nice
- 3.5/5
The staff were always friendly and helpful. The breakfast was good. The beds were too soft and I woke up with a back ache every day. .
- 5/5
Staff is great. Food was good, coffee is fresh. The tv’s are old and don’t have Netflix so bring a device to watch movies.
- 5/5
Staff is great. Food was good, coffee is fresh. The tv’s are old and don’t have Netflix so bring a device to watch movies.
- 5/5
Staff was amazing and food was delicious
- 5/5
Staff was amazing and food was delicious
- 5/5
Yes and very friendly
- 5/5
Yes and very friendly
- 3/5
The mattress was uncomfortable and creepy noise
- 3/5
The mattress was uncomfortable and creepy noise
- 1/5
Staff support front desk person M acted in an unrefined manner after confronting us in the room . Mrs Michelle brought up her segregated manners to the hotel where behavior in such way is unacceptable! I felt humiliated and attacked after pounding at our door to corral my kids or leave comment . My child was crying he was sick felt horrible for a person . To come attack us after a couple of seconds that we had just got back I believe someone else kids maybe behaving how she thought my kid did but her unprofessional behavior again is unacceptable I don’t understand how such an iconic hotel has a rude , ignorant personal never had I ever encountered In my life time of hotel stays .
- 1/5
Staff support front desk person M acted in an unrefined manner after confronting us in the room . Mrs Michelle brought up her segregated manners to the hotel where behavior in such way is unacceptable! I felt humiliated and attacked after pounding at our door to corral my kids or leave comment . My child was crying he was sick felt horrible for a person . To come attack us after a couple of seconds that we had just got back I believe someone else kids maybe behaving how she thought my kid did but her unprofessional behavior again is unacceptable I don’t understand how such an iconic hotel has a rude , ignorant personal never had I ever encountered In my life time of hotel stays .
- 3/5
Standing water in the tub and the rooms were not completely clean, the front staff were very friendly and helpful
- 3/5
Standing water in the tub and the rooms were not completely clean, the front staff were very friendly and helpful
- 4/5
Nice stay
- 4/5
Nice stay
- 5/5
Enjoyed my stay
- 5/5
Enjoyed my stay
- 4/5
The beds are comfortable, but breakfast was horrible. The sausage patties were old and dry. The
- 4/5
The beds are comfortable, but breakfast was horrible. The sausage patties were old and dry. The
- 5/5
Clean room, staff... a very quiet place to go to relax, on the way or on business
- 5/5
Clean room, staff... a very quiet place to go to relax, on the way or on business
- 3/5
- 3/5
- 5/5
Clean rooms. Friendly staff. Very good breakfast.
- 5/5
Clean rooms. Friendly staff. Very good breakfast.
- 5/5
Great staff
- 5/5
Great staff
- 5/5
Great hotel with good breakfast. Close to Walmart, gas stations and fast food.
- 5/5
Great hotel with good breakfast. Close to Walmart, gas stations and fast food.
- 5/5
Room was clean. Staff is great do deal with. Had a couple of issues at check in and they took care of them right away. Great location and looks to be well maintained.
- 5/5
Room was clean. Staff is great do deal with. Had a couple of issues at check in and they took care of them right away. Great location and looks to be well maintained.
- 5/5
Great staff
- 5/5
Great staff
- 5/5
Check in was friendly and so was the staff.
- 5/5
Check in was friendly and so was the staff.
- 5/5
Nice r everything staff guest breakfast rooms ALL NICE
- 5/5
Nice r everything staff guest breakfast rooms ALL NICE
- 3/5
Although the room was very basic, it appeared clean. The bed was comfortable. The shower was not very hot and only provided a very weak flow of water. I don't think that was eco-friendly because it took me 3x longer to rinse my hair than normal. Probably minimal, if any, water saved and wasted my time. No bath mat and no lid on the toilet- gross! Not enough lighting in the room. No magnifying mirror in the bathroom for makeup application.
- 3/5
Although the room was very basic, it appeared clean. The bed was comfortable. The shower was not very hot and only provided a very weak flow of water. I don't think that was eco-friendly because it took me 3x longer to rinse my hair than normal. Probably minimal, if any, water saved and wasted my time. No bath mat and no lid on the toilet- gross! Not enough lighting in the room. No magnifying mirror in the bathroom for makeup application.
- 5/5
Everything was orderly, very clean & friendly staff
- 5/5
Everything was orderly, very clean & friendly staff
- 5/5
The property is tucked away in a nice quiet location.
- 5/5
The property is tucked away in a nice quiet location.
- 2/5
- 2/5
- 5/5
We teally enjoy
- 5/5
We teally enjoy
- 4/5
Nice quite hotel in a great location close to several amenities
- 4/5
Nice quite hotel in a great location close to several amenities
- 5/5
I greatly enjoyed my stay. They were kind and the room was very clean and accomodating. I finished with work early and enjoyed relaxing in the room watching tv.
- 5/5
I greatly enjoyed my stay. They were kind and the room was very clean and accomodating. I finished with work early and enjoyed relaxing in the room watching tv.
- 5/5
The fellow that checked us in was so nice and welcoming!
- 5/5
The fellow that checked us in was so nice and welcoming!
- 5/5
Great location, friendly, helpful staff.
- 5/5
Great location, friendly, helpful staff.
- 4/5
Baseboard missing in bath These items made the whole place feel poorly maintained
- 4/5
Baseboard missing in bath These items made the whole place feel poorly maintained
- 5/5
Exelent
- 5/5
Exelent
- 5/5
It is cery unique and clean
- 5/5
It is cery unique and clean
- 5/5
Staff were friendly. Rooms are clean and comfortable. Great breakfast options. We felt safe in this location.
- 5/5
Staff were friendly. Rooms are clean and comfortable. Great breakfast options. We felt safe in this location.
- 3/5
The property was ok
- 3/5
The property was ok
- 5/5
We always stay here. Had a leak in the bathroom ceiling but they took care of it immediately and had no more issues. Always a great breakfast and clean rooms. Great staff.
- 5/5
We always stay here. Had a leak in the bathroom ceiling but they took care of it immediately and had no more issues. Always a great breakfast and clean rooms. Great staff.
- 5/5
I have stayed here several times and was great every time. Only issue is noise insulation - could hear toilets flushing and people walking above us. Otherwise, great room, clean, spacious, great breakfast, great service.
- 5/5
I have stayed here several times and was great every time. Only issue is noise insulation - could hear toilets flushing and people walking above us. Otherwise, great room, clean, spacious, great breakfast, great service.
- 2/5
The property was clean, but there appeared to have mold on the floor near the bathtub. And the air conditioner did not work, but I was told I would not be charged for the night's stay. So the service/staff were very attentive to my needs. The hotel just needs some serious updating.
- 2/5
The property was clean, but there appeared to have mold on the floor near the bathtub. And the air conditioner did not work, but I was told I would not be charged for the night's stay. So the service/staff were very attentive to my needs. The hotel just needs some serious updating.
- 5/5
The staff was great. Enjoyed time at the pool. The hotel was an older hotel in need of some renovations. There were cracked tiles in the elevator floor. Cracked tiles in the bathroom floor. The bathroom door kept on closing on its own. Beds were comfortable. Walls in hotel room had been patched up and painted over. You could tell where the walls had been patched by different paint colors. It was located in a quiet area.
- 5/5
The staff was great. Enjoyed time at the pool. The hotel was an older hotel in need of some renovations. There were cracked tiles in the elevator floor. Cracked tiles in the bathroom floor. The bathroom door kept on closing on its own. Beds were comfortable. Walls in hotel room had been patched up and painted over. You could tell where the walls had been patched by different paint colors. It was located in a quiet area.
- 3/5
Compared to most holiday inns, this one looked runed down and needs some tlc
- 3/5
Compared to most holiday inns, this one looked runed down and needs some tlc
- 5/5
- 5/5
- 4/5
Was a nice stay
- 4/5
Was a nice stay
- 5/5
Very nice, friendly atmosphere. Quiet atmosphere
- 5/5
Very nice, friendly atmosphere. Quiet atmosphere
- 4/5
Muy bien todo . Solo deben de tener mas opciones en el desayuno. Lo demas todo muy bien .
- 4/5
Muy bien todo . Solo deben de tener mas opciones en el desayuno. Lo demas todo muy bien .
- 4/5
Nice quick stay, clean & quiet. A bit older property but overall good for price.
- 4/5
Nice quick stay, clean & quiet. A bit older property but overall good for price.
- 1/5
We were hot in the room all night and my family was not used to that. We were better off sleeping in our car .
- 1/5
We were hot in the room all night and my family was not used to that. We were better off sleeping in our car .
- 4/5
I like this hotel....the staff is so friendly. I gave one low-ish score only because this hotel is due for a major major update. The room was clean and comfy and quiet. My room looked over the pool...I love the sound of families having fun out there.
- 4/5
I like this hotel....the staff is so friendly. I gave one low-ish score only because this hotel is due for a major major update. The room was clean and comfy and quiet. My room looked over the pool...I love the sound of families having fun out there.
- 5/5
The only minor issue was when the fire alarm went off at 4:30sh am , the front desk wouldn’t answer the phone lol I went out to see what was goi g, didn’t see smoke so went back and try to go back to sleep.
- 5/5
The only minor issue was when the fire alarm went off at 4:30sh am , the front desk wouldn’t answer the phone lol I went out to see what was goi g, didn’t see smoke so went back and try to go back to sleep.
- 5/5
Quiet, comfortable beds, decent breakfast. Would stay here again.
- 5/5
Quiet, comfortable beds, decent breakfast. Would stay here again.
- 5/5
We had a great stay at this property, after our flight got delayed and then canceled they were so helpful in reassuring us that our room would be waiting for us and made a stressful situation a little less stressful. The front desk staff and the manager were all phenomenal! They were quick to assist with any need that came up during our short stay and helped us to book an additional room at the very last moment! Thank y’all so so much for everything!
- 5/5
We had a great stay at this property, after our flight got delayed and then canceled they were so helpful in reassuring us that our room would be waiting for us and made a stressful situation a little less stressful. The front desk staff and the manager were all phenomenal! They were quick to assist with any need that came up during our short stay and helped us to book an additional room at the very last moment! Thank y’all so so much for everything!
- 5/5
Even though we checked in later than expected, we got to room on 1st floor. It was clean and cool! Bathroom was clean and water was hot! I would've like to have the faucet a little more pressure. The beds were so comfy and I slept like a baby. There was a party in conference but we didn't hear anything. Overall stay was great!
- 5/5
Even though we checked in later than expected, we got to room on 1st floor. It was clean and cool! Bathroom was clean and water was hot! I would've like to have the faucet a little more pressure. The beds were so comfy and I slept like a baby. There was a party in conference but we didn't hear anything. Overall stay was great!
- 5/5
One night stay, the room was perfect. Water pressure in shower amazing. Bed was nice and comfy. The room was nice and cool.
- 5/5
One night stay, the room was perfect. Water pressure in shower amazing. Bed was nice and comfy. The room was nice and cool.
- 5/5
The customer service was excellent,& the room was as well!
- 5/5
The customer service was excellent,& the room was as well!
- 5/5
clean hotel friendly staff
- 5/5
clean hotel friendly staff
- 5/5
Great location from Hobby airport. Clean rooms and quiet.
- 5/5
Great location from Hobby airport. Clean rooms and quiet.
- 2/5
The pool was full of bugs that looked like cockroaches the first day we stayed (they were floating and swimming in the water). The second day they had cleaned them out of the pool water, but left dead ones all over the pool area, to the point that we couldn't walk to the hot tub without stepping on them. We didn't see the area swept or cleaned up at all throughout our 3 night stay. The pool area was the worst, but the room was not good either. There was mildew growing in the window, the floor has broken tiles and areas under the carpet where you could feel the sub-floor had broken down. All around this property is in dis-repair and needs to be cleaned. The staff and breakfast were the only positives, staff were friendly and the breakfast was pretty good.
- 2/5
The pool was full of bugs that looked like cockroaches the first day we stayed (they were floating and swimming in the water). The second day they had cleaned them out of the pool water, but left dead ones all over the pool area, to the point that we couldn't walk to the hot tub without stepping on them. We didn't see the area swept or cleaned up at all throughout our 3 night stay. The pool area was the worst, but the room was not good either. There was mildew growing in the window, the floor has broken tiles and areas under the carpet where you could feel the sub-floor had broken down. All around this property is in dis-repair and needs to be cleaned. The staff and breakfast were the only positives, staff were friendly and the breakfast was pretty good.
- 2/5
Very low water pressure in the shower, but the sink will soak your shirt if you don’t know to go very slow. Kind of run down and not worth the rate
- 2/5
Very low water pressure in the shower, but the sink will soak your shirt if you don’t know to go very slow. Kind of run down and not worth the rate
- 5/5
Very clean rooms and bed was very com
- 5/5
Very clean rooms and bed was very com
- 5/5
Great stay as always. This is our go to hotel for visits to family. Great breakfast and beds are super comfy.
- 5/5
Great stay as always. This is our go to hotel for visits to family. Great breakfast and beds are super comfy.
- 5/5
Staff awesome
- 5/5
Staff awesome
- 3/5
We stayed for a wedding for 4 days and we did put up the sign on the door for no cleaning. However, during my initial inspection(I do this at every place we stay because you can never be too careful) the room wasn’t very clean, there was blonde hairs in the shower wall. I also lifted the sheets off the bed to check for bed bugs and the mattress was stained. I didn’t put on a complaint. Besides that the breakfast was decent and the staff was friendly. Would consider staying again but definitely would mention this next time.
- 3/5
We stayed for a wedding for 4 days and we did put up the sign on the door for no cleaning. However, during my initial inspection(I do this at every place we stay because you can never be too careful) the room wasn’t very clean, there was blonde hairs in the shower wall. I also lifted the sheets off the bed to check for bed bugs and the mattress was stained. I didn’t put on a complaint. Besides that the breakfast was decent and the staff was friendly. Would consider staying again but definitely would mention this next time.
- 4/5
Breakfast was very good.
- 4/5
Breakfast was very good.
- 5/5
Good rooms
- 5/5
Good rooms
- 4/5
Almost perfect for our event. We will return.
- 4/5
Almost perfect for our event. We will return.
- 5/5
Great
- 5/5
Great
- 3/5
Na
- 3/5
Na
- 4/5
Breakfast was pretty good!
- 5/5
The room is small with only one chair. A little dated but very quiet.
- 5/5
Clean and excellent staff, good breakfast
- 4/5
Good breakfast. Clean large room with good heating (as temp dropped to 15 degrees fahrenheit). Enjoyable stay.
- 5/5
No comment
- 3/5
- 5/5
Fast and easy check in process. Clean room and friendly staff, even provided some local business info.
- 5/5
I had a wonderful experience during my stay at the Holiday Inn, and I must commend the reception staff for their exceptional service. They were welcoming, professional, and always ready to assist with any questions or requests.
- 4/5
Area not desirable
- 5/5
Feels like home away from home. Stay here all the time when in town.
- 5/5
Great
- 5/5
Surprisingly nice for how much we paid. Room was very nice, clean, updated. Breakfast was delicious and ran until 10:30. There’s a pool, gym, printer, and the landscaping was very nice. Will stay here again.
- 2/5
Roaches coming out or shower drain.
- 4/5
The shower curtain would not close at all very frustrating
- 1/5
Rooms are not good. Getting durty smell in the rooms. They tried to share multiple rooms but all are same issue. It was horrible situation
- 4/5
Everything was good there was a cockroach in our room on the last day but others then that it was great.
- 5/5
It's a great place to stay.
- 1/5
On another note, the front staff although not very personable, gave me a new room which I was very uncomfortable bit was thankful. It smelled much better!
- 4/5
Close to stores and restaurants
- 5/5
Excellent!
- 1/5
The place looked ok from the outside but had to immediately get a refund because the pool and hot tub was not working. They were the reason I chose this place to begin with so I had to find somewhere else..
- 3/5
Good but not great, rooms are very small and breakfast options are very less. Didn't expect such breakfast in HolidayInn
- 5/5
Wonderful stay
- 3/5
The staff were very friendly. The hotel was clean but our mattress made loud creaking noises when you roll over.
- 4/5
Breakfast started too late on sunday
- 3/5
The only problem that I encountered was no hot water for 2 days of my stay at the hotel. I reported it to the front desk and was told that they were aware that it happens every other day. I was given the managers name to report the problem and to request a credit for the inconvenience. I received a credit. Otherwise, I enjoyed my stay at the hotel. The hot breakfast was good and convenient.
- 3/5
Need to do a better job of pest control. Ants in our bathroom and cockroach by ice machine. Carpet in hall way was a trip hazard as well as the threshold into the elevator cab.
- 5/5
The stay was great. The staff for the most part were absolutely wonderful. Outside of having an issue with one of the young men clerks and the lady working with the food, everyone else was knowledgeable and very friendly. The GM took care of the issues we had right away and apologized for the issues. The breakfast was great. We were in rm 107 so it was close to the eating area so it did get a little loud but nothing we couldn't handle. The room was spacious and very clean. If/when we come back to the Houston area we will definitely stay here again. The tutles in the pond out front were an added bonus. They were very entertaining.
- 3/5
Convenience
- 5/5
Very nice
- 1/5
- 5/5
The property is clean and fresh. The rooms are super cool and looks new.
- 4/5
They could not find my prepaid reservation when I arrived but quickly resolved the problem .The bed was comfortable. AC worked great. Only warm water in bathroom sink. Green algae growing in pool so I stayed out.
- 4/5
They could not find my prepaid reservation when I arrived but quickly did so. The bed was comfortable. AC worked great. Only warm water in bathroom sink. Green algae growing in pool so I stayed out.
- 4/5
NA
- 5/5
We have stayed at this location multiple times and have never had a bad experience.
- 5/5
I enjoyed the breakfast and the comfortable room that my wife and I stayed in
- 5/5
Good quality breakfast, the pool and hot tub are functioning and refreshing, the AC works well everything is clean and bright and the staff is very helpful and professional
- 5/5
Good quality breakfast a lot of the other hotels have maintenance maintenance problems with their hot tubs or pools. One of them we found had a problem with their AC. So we've tried a couple different places and we found that this one in particular is the best
- 5/5
Was very nice greeted every time I entered or exited. Room was clean and ready for our one night stay
- 4/5
The hotel was clean and comfortable. In a good, central location with plenty of parking available. The pool was decent too. My only complaint was that when we went to the pool area with the kids, there was a woman that came out to smoke right by the pool even though there are no smoking signs all over the property. We asked the receptionist for assistance and she said that she would ask the manager but she never did and nothing was done about it. Other than that, it was good overall and I would still recommend it to anyone looking for a decently priced conveniently located hotel in Pearland.
- 5/5
Staff was very friendly. Bed was comfortable, pillows were amazing, room was clean, breakfast was good (my favorite was the biscuit and sausage gravy), and parking was easy. In a good area, Walmart is across the street, Valero is down the road, lots of food options, and everything you need is literally within 3-5 minutes away. The down side was the lady in the room next to us, she was so loud talking until 3 AM complaining to someone about politics and her tax dollars paying for unwanted bike lanes. Her privilege was very obnoxious to hear about all night. The store they have there to sell snacks and drinks could use more options and maybe more medicines like TUMS. That was the only issue which one wasn’t their fault and the other is just a suggestion to make something a little better.
- 5/5
Overnight couples trip.
- 5/5
The front desk and staff was very friendly and accommodating.
- 3/5
Convenient to the airport
- 4/5
The AC had me stumped. Like the heater would turn on and trying to hit the temp requested on auto was not always a success. Seemed like we went from freezing to hot and was a trick to get the temp we requested. Room was nice, mostly quiet. Good breakfast, tasty and well prepared.
- 5/5
Very clean and spacious, only problem was the ac didn't really work until late night hours. But other than that no complaints.
- 5/5
The facility was very clean. Staff was personable and helpful.
- 5/5
Breakfast was great Location was great We will be returning
- 5/5
Good location
- 5/5
Good service, and comfortable stay.
- 5/5
Breakfast was good, comfortable beds
- 5/5
Very clean and comfortable
- 5/5
Staff were very friendly and knowledgeable
- 5/5
This hotel, I will stay at again. The rooms and linens were clean. The breakfast buffet was amazing!
- 4/5
Ok.
- 4/5
Bathroom needs to be redone
- 3/5
Black out curtain rod was broken, 2 main light fixtures flickering, toilet seat was also broken and wobbly and the shower head didn't have pressure. When I called the front desk, she said thanks.
- 1/5
I actually was a fan of the workers here, but seeing a roach in my room in the morning is a NO GO for me.
- 3/5
Slow draining tub. Staff were friendly.
- 5/5
Very nice and the staff was very hospitable.
- 1/5
Disappointed with my stay This property needs to improve
- 5/5
Very nice breakfast choices. Love having a Keurig in the room. Beds were clean and comfortable. We appreciated the lotion and soap at the sink and in the shower. No complaints or suggestions for further stays.
- 4/5
Nice hotel… bathroom could use some updates but clean and comfortable
- 3/5
Sheets had gross stains, microwave didn’t work. Everything else was great! They gave me new sheets and breakfast was good
- 3/5
Stayed in 3rd floor room - there are some obvious issues with the floors - they are so uneven, the tile in the bathroom were popping up and I stubbed my toe on one of them. My business associate who was put on first floor had a decent room. Staff checking in was rude. Will not return.
- 5/5
Very convenient, comfortable, affordable hotel. Will definitely stay here again!
- 4/5
Room needed repairs.
- 5/5
I had an wonderful, comfortable stay. The staff was extremely friendly, breakfast variety was excellent and the price was very economical compared to neighboring hotels. Will definitely stay again while in Pearland.
- 5/5
Everything was great
- 5/5
Very good customer service.
- 5/5
That is close to freeway
- 5/5
Stay was great and very clean
- 4/5
Nice hotel. 4 night stay did not have maid service one day, but they comp snacks the next night. They overcharged the incedential charge which was a nuisance.
- 5/5
Excellent hotel
- 5/5
Enjoyed our stay
- 5/5
- 5/5
Booked this hotel at a great price with breakfast included! Rooms were very clean and the breakfast selection was the best! Would definitely stay here again
- 5/5
Amazing stay. Breakfast was great. Rooms were nice and clean and comfortable. Housekeeping very attentive. Pool was clean