Hampton Inn Palm Beach Gardens
About Hampton Inn Palm Beach Gardens
Minutes from Interstate 95, and offering easy access to a variety of area sites, this Palm Beach Gardens hotel offers spacious guestrooms furnished with microwaves and mini-refrigerators. Start every morning with a free grab-and-go breakfast or with a workout in the state-of-the-art fitness center. Free high-speed internet is also available in guestrooms at Hampton Inn Palm Beach Gardens. A variety of recreational activities, including golfing, tennis and fishing can be easily found only a short distance from the hotel. Numerous beautiful beaches along with many water sports are also nearby. The shores of North Palm Beach is 10 minutes' drive from the property. The Gardens Mall is 6 minutes' drive from the property and offers shopping and dining.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally express satisfaction with the cleanliness, comfort, and value of the hotel. The staff is frequently praised for their friendliness and helpfulness. However, some guests express dissatisfaction with the breakfast options, room conditions, and certain amenities.
- Friendly and helpful staff
- Clean and comfortable rooms
- Limited or poor breakfast options
- Room conditions and amenities not meeting expectations
- 5/5
It had everything I wanted and needed. The staff was super helpful in getting my tablet to access the internet. The room was quiet and clean and well designed. The elevators were very prompt. Breakfast was ok but nothing special - no fresh fruit and only 1 waffle maker.
- 4/5
When I checked in, my room entryway tile floor was sticky and you could see that something had been spilled by the refrigerator. The staff was quick to have someone come to my room and mop. Hotel was quiet and enjoyable. Breakfast staff was great and all the staff was very friendly.
- 5/5
Property a bit aged but all clean and good location.
- 5/5
Loved the staff! Mae was terrific and so sweet. The kiddos loved the breakfast and we LOVED how close the hotel was to everything
- 4/5
Staff was friendly and super helpful
- 5/5
Everything was great! The room was excellent and the bed was so comfortable!!
- 5/5
My family very much enjoyed our stay. The hotel itself was quiet,and the construction project on the adjacent property was very entertaining for my 2 year old granddaughter and never was a disturbance to our sleep. Every staff member we encountered was very welcoming and polite. We felt very safe. Enjoyed good breakfasts and were very happy with our room and it's amenities.
- 1/5
There was a wedding that stayed in the lobby until 2:15 am. Loud and obnoxious. Staff wouldn’t do anything to help. Construction is going on right outside lower bedroom windows and started at 7. No sleep to say the least. At least I was given the money back for the other nights I had reserved. Just wasn’t a very good place to stay.
- 5/5
Everything good
- 4/5
The staff and breakfast were very good.
- 5/5
Everything was very nice, we were pleased.
- 4/5
I would have a higher recommendation if their breakfast selections offered more that I was able to consume given me gluten allergy. They do go "cheap" on their breakfast selections Otherwise, the property is very good.
- 5/5
I really like the breakfast That we had to look out construction out our .Our window
- 5/5
Very nice property
- 4.5/5
Good location. Staff was friendly and professional. Several of the parking spaces were taken up by trucks with boats and jet skis, limiting the amount of available parking spaces.
- 4.5/5
Several of the parking spaces were taken up by trucks with boats and jet skis, limiting the amount of available parking spaces.
- 3.5/5
Good
- 5/5
Clean, up to date facilities. Quiet & comfortable. Check in was quick & easy. Good parking. Great location
- 5/5
Exceptional
- 5/5
We use this property as our home base when visiting family. The hotel has consistently provided a safe, clean and accommodating environment for the past 12 years or more. Great place to call "home" away from home!!
- 5/5
This inn is the top of the line. Good is good, the front desk people are friendly, hotel is super clean. Overall this hotel is a five stars hotel.lwhen you get in the room the guest name is on the tv screen as a welcoming gesture.
- 4/5
I wish there was a close restaurant
- 5/5
2nd time I stayed
- 5/5
Clean, well maintained property in a safe area.
- 3/5
We were there for a family funeral. Stayed three nights. WiFi did not work at all. The people in the room next to us kept us up all night, we could hear them talking and there were random loud bangs throughout the night every night. ZERO water pressure. Room was clean, staff was very friendly and helpful. Waffles tasted like soap on our last day there. Had to go eat elsewhere. Construction next property over started at 7am on saturday morning.
- 5/5
Location to mall & things The construction was loud next door. Started at 7:30 am. Not able to sleep late or relax
- 5/5
Location to mall & things The construction was loud next door. Started at 7:30 am. Not able to sleep late or relax
- 5/5
Breakfast was great. Only issue was that water at the front was 3 dollars a bottle!
- 3/5
It was fine for a one night stay.
- 5/5
Clean room
- 5/5
This hotel offers a quaint, relaxing atmosphere. The pool area is secluded with lots of greenery. The rooms are spacious. The breakfast area is clean and well maintained but could offer more options. In general, I really enjoyed my stay and would not hesitate to return.
- 4/5
Good stay, clean with no major issues. Just be aware there is major construction directly next door so we heard construction sounds all day starting early morning. The hotel itself was great.
- 5/5
Did not attend
- 4/5
El desayuno súper reducido! Casi nada
- 5/5
The staff was very helpful and were able to get me in my room earlier than expected.
- 4/5
Staff excellent room clean the pool area good but the relaxation area where fountains were could use cleaning
- 3/5
Coffee watered down and can only get hot water for by microwaving the paper cup which also catches on fire in the microwave
- 4/5
Enjoyed my stay. Bed was comfortable, water pressure could have been better in the shower.
- 5/5
The location of the hotel is convenient, close to the mall and to restaurants, room was very comfortable, nice bed and very clean. Breakfast very simple but had good options. The room view was showing a construction happening in the back
- 5/5
The location of the hotel is convenient, close to the mall and to restaurants, room was very comfortable, nice bed and very clean. Breakfast very simple but had good options. The room view was showing a construction happening in the back
- 5/5
Everything great! Very attractive, very clean, quiet, and nice staff.
- 5/5
No Smell Great
- 5/5
Perfect
- 2/5
Wasn’t what I expected ! when you open de window of your room there is construction going on there … they wake you up early and the view is terrible.
- 5/5
Very clean and great location Nothing
- 5/5
Very clean and great location Nothing
- 5/5
Breakfast had good offerings. Parking was sufficient.
- 5/5
- 4/5
Good Place to stay, happy people, which makes a stay for a funeral easier.
- 5/5
Excellent
- 5/5
Breakfast ok, but could be better
- 5/5
Everything was great and breakfast was good
- 5/5
The stay was relaxing, breakfast was great and the service was great.
- 3/5
Average hotel very old stuff in the rooms no water bottle
- 4/5
Liked the wonderful breakfasts. The bathroom needs several towel racks added. There was only one hook in it for two people. Not sufficient for two towels. Also liked the grab bar in the shower.
- 5/5
Friendly staff gave excellent advice on nearby restaurant. Breakfast was included and typical for chain breakfast - cereal, omelet, sausage, pastries, fruit, coffee, juice, etc
- 5/5
Exceptional
- 5/5
Great place will stay there when we go back down
- 2/5
As for the room, I had a King bed and the room felt small - a tight fit for a king bed. Lighting was good and Netflix was available so that was good. The staff was friendly.
- 5/5
Exceptional
- 4/5
- 4/5
No pen and paper for notes. Didn't like having to scan a code to get hotel info, which was basic at best. Staff and cleanliness were tops. Comfort of room also very good. Overall, a good value but definitely room for improvement on details, even at this class.
- 5/5
Exceptional
- 5/5
Very nice room and breakfast. Nice little gym too
- 5/5
Everything was perfect
- 5/5
Excelente volvería a quedarme aquí
- 5/5
Exceptional
- 4/5
Good breakfast, clean room, everything worked. Very poor water pressure for the shower.
- 5/5
Staff was excellent and room was clean and quiet
- 5/5
Nice hotel to stay
- 2/5
Disappointed for the price we paid. Old towels and bathroom. Crunchy feeling bedding from being overly washed. Contacted property letting them know our refrigerator did not work and things could have been better. They were unwilling to compensate. Oh well better places to stay. Try air BNB you will be much happier then this run down hotel.
- 5/5
Great
- 5/5
There is construction of a building behind the hotel but there was no intrusion to my experience and the hotel cleanliness was maintained.
- 4.5/5
Superb
- 4/5
El desayuno bueno y fresco y muy buena atencion.
- 4/5
Shower didn’t work:-(
- 4/5
Breakfast was good, Alex at the front desk was AMAZING, parking was good. Building clearly isn’t new but everything still was in good shape
- 5/5
Clean, safe, quiet
- 3/5
Room was clean overall but found sheets to be dingy and thin. Needed better blanket on net as well.
- 4/5
Staff were friendly. Room was clean. Nice breakfast. A bit dated.
- 5/5
Love my stay very clean and friendly
- 5/5
Good
- 5/5
Gross to use shower towels over again Do not print this this is for your information only
- 5/5
The room was clean, the TV channels excellent, the breakfast satisfactory.
- 5/5
Beautiful hotel, friendly staff and clean rooms
- 5/5
Breakfast was well organized, clean, healthy choices, bed was comfortable, pillows were garbage so bring your own, clean large room, quiet except they allow animals and there was a barking dog across the room from us for 3 days. Plenty of parking. Close drive to shopping and food. Would stay here again.
- 5/5
Did not have breakfast parking was safe
- 1/5
At checkin I was told pet fee was 25 dollars. At checkout I was hit with 85 dollars. I called Hampton customer service and I gave them the hotel location and they confirmed it was $25. Then I was placed on hold. The rep came back and corroborated the $85. Why wasn’t the pet fee clearly stated upfront? I give the staff at this property an “F” for failure to clearly communicate pet prices upfront.
- 4/5
Yes
- 4/5
There was construction next door so it was a little noisy.
- 5/5
The hotel is in a safe, beautiful area located across the street from a very high end mall. Parking is ample and free. Staff is friendly and helpful. The rooms are clean and very comfortable. I enjoyed my stay.
- 3/5
No safe to put valuebles.
- 5/5
The staff are all super friendly, the breakfast was great, bed was comfortable and everything was spotless.
- 5/5
- 2/5
yes parking was easy and breakfast that I had was okay, not great. Waffle was tasteless, bagels weren't fresh.
- 3.5/5
Good location and good breakfast The elevator is very loud and my bathroom floor was not cleaned. There were a lot of hair from previous guests.
- 4/5
Staff was super nice ! Property is dated but clean. We ended up in a suite it was large and would be perfect for a big family, it also had a separate bedroom. Breakfast was average but again the staff was very attentive and nice.
- 5/5
Great place
- 3/5
The room smelled like a smoker and it wasn’t cleaned all the way. The breakfast was ok. The counter staff weren’t great.
- 5/5
Good
- 4/5
Was nice. Would stay again.
- 3/5
Staff excellent
- 5/5
Clean hotel and room an lovely breakfast included. Great stay at a competitive price.
- 5/5
The staff were all very kind and friendly!
- 5/5
Wonderful staff. Clean hotel overall. Nice location and reasonable price.
- 2/5
Run down property, noisy rooms, construction next door blights view, no dining options.
- 5/5
thing was excellent!
- 5/5
Everything was great but i reserved a room with my debit card and payed at the desk with a credit card and got double charged
- 5/5
Staff was amazing Rooms were not nearly nice enough to spend 1300 for three days
- 5/5
Staff was amazing Rooms were not nearly nice enough to spend 1300 for three days
- 5/5
Nothing
- 4.5/5
Hotel and staff were great, the free breakfast was good. We stayed 3 nights and the choices were different each day. They re building a high rise apartment building next door and the construction noise was very bothersome. Nothing they can do about the noise, I understand that. Just be aware.
- 4.5/5
Hotel and staff were great, the free breakfast was good. We stayed 3 nights and the choices were different each day. They re building a high rise apartment building next door and the construction noise was very bothersome. Nothing they can do about the noise, I understand that. Just be aware.
- 4/5
Yes
- 4/5
Yes
- 5/5
Great stay
- 5/5
Great stay
- 5/5
Great location to PGA National, pristine condition and clean, friendly staff, wonderful buffet breakfast.
- 5/5
Great location to PGA National, pristine condition and clean, friendly staff, wonderful buffet breakfast.
- 5/5
Friendly Staff, clean halls, clean room, free breakfast, it was great all around! Worth the pay.
- 5/5
Friendly Staff, clean halls, clean room, free breakfast, it was great all around! Worth the pay.
- 3/5
The room needs renovation. The sleeper couch was old. The pillowd were poor, especially compared to other Hilton properties weve dtayed
- 3/5
The room needs renovation. The sleeper couch was old. The pillowd were poor, especially compared to other Hilton properties weve dtayed
- 3/5
Room condition was okay and front desk personnel rarely engaged.
- 3/5
Room condition was okay and front desk personnel rarely engaged.
- 4/5
Pool was dirty.
- 4/5
Easy access in and out of facility. Pool was dirty.
- 3/5
All day long very loud and cleaning people put their cart in front of my room so it was so so annoying.
- 3/5
All day long very loud and cleaning people put their cart in front of my room so it was so so annoying.
- 4/5
The breakfast isn’t as good as it used to be
- 4/5
Location The breakfast isn’t as good as it used to be
- 4/5
Staff very courteous. But shower pressure very low. And pool was not in good condition. Peeling paint and torn chairs.
- 4/5
Staff very courteous. But shower pressure very low. And pool was not in good condition. Peeling paint and torn chairs.
- 4/5
Great location, plenty of parking. Clean, spacious rooms There are major construction works behind the hotel so between 7.30am - around 5pm ish you can hear a dull hum. Not the fault of the hotel at all
- 4/5
Everything was good... The room was clean, the breakfast was excellent and the staffs were great
- 4/5
Everything was good... The room was clean, the breakfast was excellent and the staffs were great
- 4/5
Spotless room and great breakfast. Staff was very helpful.
- 4/5
Spotless room and great breakfast. Staff was very helpful.
- 4/5
Thank you
- 4/5
Thank you
- 5/5
Staff (Alex) very helpful and rooms and bfst were good.
- 5/5
Staff (Alex) very helpful and rooms and bfst were good.
- 3/5
The huge construction site next door begins work at 7:00am with drilling and pylon driving and trucks. It’s horrible. Room smells musty too and needs refurbishing . Front desk staff friendly.
- 3/5
The huge construction site next door begins work at 7:00am with drilling and pylon driving and trucks. It’s horrible. Room smells musty too and needs refurbishing . Front desk staff friendly.
- 5/5
Good place with families
- 5/5
Good place with families
- 5/5
Spacious room, with nice bathroom.
- 5/5
Spacious room, with nice bathroom.
- 5/5
I didn't stay there. We paid for my daughter to stay there for a night to be close to her work the next morning and to save her from driving back and forth from Port St Lucie. She had come back to FL from PA with the flu. I didn't want her driving back home. Plan was to be close to work the next day, but she was too sick to even work. She reported that the hotel was comfortable and clean. Thank you for accommodating her in a last minute situation Nothing
- 5/5
Pleasant reception, clean elevators and hallways. I won’t take off any stars for a plastic spoon we saw on the floor underneath the TV cabinet. It would have been easy enough to miss running a vacuum cleaner under it.
- 5/5
Pleasant reception, clean elevators and hallways. I won’t take off any stars for a plastic spoon we saw on the floor underneath the TV cabinet. It would have been easy enough to miss running a vacuum cleaner under it.
- 1/5
location was close to the wedding we attended I tried working this out with booking.com as front desk on Friday night was awful. Still no word back. I have stayed in Hampton in numerous times and even used them at another location for a huge family event. When we arrived at this room there was a horrible chemical smell. I mentioned it to the front desk and their attitude was that I could leave if I wanted. No sympathy no effort to change room. Management was not available until Monday. Frankly, just rudeness. We were in the area for a wedding and had very little time to get to the out of town activity that evening. I cranked up the A/c to see if that would help. When we arrived back, the smell was worse--with a trace of cigerette smell. It's almost as if the chemicals were in the room to mask the smell. I again went to the front desk to encounter the same uncaring clerk. I called booking.com who was sympathetic but also couldn't reach managemen. The next morning I awoke with an awful sinus headache. A new very sweet older woman was at the front desk who was very sympathetic but could not do much without management. However, she did give me claritin/ benedryl which helped. We had a busy day to get ready for the wedding so I just dealt with it with the benefit of meds which I don't usually take. My family , who is less sensitive to me also were upset about the smell. Out of curiosity, I went into another room that was being cleaned and did not experience this odor. I later learned that our type of room was. not available but other rooms were. A very easy solution would have been to put us in two separate rooms. (there were four of us, two adults, two kids). but again, nothing could be done without management. We were so happy to get out of that room on Sunday.
- 1/5
location was close to the wedding we attended I tried working this out with booking.com as front desk on Friday night was awful. Still no word back. I have stayed in Hampton in numerous times and even used them at another location for a huge family event. When we arrived at this room there was a horrible chemical smell. I mentioned it to the front desk and their attitude was that I could leave if I wanted. No sympathy no effort to change room. Management was not available until Monday. Frankly, just rudeness. We were in the area for a wedding and had very little time to get to the out of town activity that evening. I cranked up the A/c to see if that would help. When we arrived back, the smell was worse--with a trace of cigerette smell. It's almost as if the chemicals were in the room to mask the smell. I again went to the front desk to encounter the same uncaring clerk. I called booking.com who was sympathetic but also couldn't reach managemen. The next morning I awoke with an awful sinus headache. A new very sweet older woman was at the front desk who was very sympathetic but could not do much without management. However, she did give me claritin/ benedryl which helped. We had a busy day to get ready for the wedding so I just dealt with it with the benefit of meds which I don't usually take. My family , who is less sensitive to me also were upset about the smell. Out of curiosity, I went into another room that was being cleaned and did not experience this odor. I later learned that our type of room was. not available but other rooms were. A very easy solution would have been to put us in two separate rooms. (there were four of us, two adults, two kids). but again, nothing could be done without management. We were so happy to get out of that room on Sunday.
- 4/5
Breakfast staff were great. Easy parking
- 4/5
Breakfast staff were great. Easy parking
- 5/5
- 5/5
- 5/5
Comfortable. Clean. Easy to get in/out. Great location. NOT near the airport! Grandson enjoyed breakfast on site! More to choose on the tv; selection was very minimal...
- 5/5
Room is clean! Front Desk Staff was helpful. Free breakfast
- 5/5
Room is clean! Front Desk Staff was helpful. Free breakfast
- 3/5
Good location Rooms could use some upgrades
- 1/5
Toilet was clogged, the front desk staff wanted to give us a plunger. She was unprofessional. We had issues with toilet that never got corrected, no clock in the room. Was not happy.
- 1/5
Toilet was clogged, the front desk staff wanted to give us a plunger. She was unprofessional. We had issues with toilet that never got corrected, no clock in the room. Was not happy.
- 5/5
Clean and fresh rooms. Friendly staff ☺️
- 5/5
Clean and fresh rooms. Friendly staff ☺️
- 5/5
Clean room
- 5/5
Clean room
- 5/5
All good. Clean room. Good breakfast. Location!
- 5/5
All good. Clean room. Good breakfast. Location!
- 5/5
Great location and service
- 5/5
Great location and service
- 3.5/5
Free breakfast used powered eggs
- 1/5
not clean. Put cover on floor so it could be changed. Staff used same cover. room not cleaned every day.
- 1/5
not clean. Put cover on floor so it could be changed. Staff used same cover. room not cleaned every day.
- 5/5
The place is nice and clean
- 5/5
The place is nice and clean
- 4/5
Room was nice and comfortable.
- 4/5
Room was nice and comfortable.
- 5/5
Hotel was perfectly located, room was spacious and spotless; they provided FREE on site parking and a delicious hot morning breakfast - the Front Desk attendant Alex was beyond friendly and helpful - wonderful person to meet when you check in after traveling all day - most definitely returning here
- 5/5
Hotel was perfectly located, room was spacious and spotless; they provided FREE on site parking and a delicious hot morning breakfast - the Front Desk attendant Alex was beyond friendly and helpful - wonderful person to meet when you check in after traveling all day - most definitely returning here
- 1/5
Poor options. Everything was cold. Coffe taste terrible!
- 1/5
Poor options. Everything was cold. Coffe taste terrible!
- 4/5
Pool 👎
- 4/5
Pool 👎
- 4/5
Overall stay was good, bed mattress could use an upgrade, it wasn’t comfortable.
- 1/5
I made a reservation online and the website said there were rooms available. I came in for a late chekc in aroind midnight and they said my reservation waa cancelled because they were all booked. I asked for some guidance aroind the area since I am not from there but she ignored me and did not belp.
- 5/5
Nice staff, great room and amenities.
- 5/5
Staff was courteous and helpful.
- 4/5
Room was clean. Great location
- 5/5
Ruby at reception was warm and friendly and went above and beyond to make us feel welcome and valued, offering lots of guidance with local amenities. She’s an asset to the hotel. The room was clean and spacious and exceeded our expectations.
- 5/5
Rooms are spacious and clean. No complains.
- 5/5
Very spacious room, great breakfast, everything’s new and well-maintained. Plenty of parking spaces The front desk lady Rudy is just a hospitality star - she made us feel so welcome and we left with a smile every time we talked to her, helping us with all the questions we had.
- 5/5
Very nice check in experience.
- 5/5
Thank you
- 5/5
Yes
- 4/5
Clean room and kind staff
- 5/5
👍🙏
- 5/5
Very very comfortable.
- 5/5
The room was very clean, spacious and well appointed.
- 5/5
It’s all good
- 5/5
Studd
- 5/5
Stuff
- 3/5
The room was is good condition and staff friendly
- 4/5
Room was nice but they didn't clean it the 2nd day. Water pressure in the shower very weak. TV channels not good...No HBO, ESPN, etc. Only basic streaming like Netflix and Disney + but you need to have a subscription.
- 5/5
Their staff is elite
- 5/5
We had a restful stay. The room was clean and beds were comfortable.
- 1/5
Terrible service. The room was not clean, we stayed several nights and I asked for the room to be clean. They dont care about the customer or providing a good service. So disappointed of the hampton Inn
- 2/5
I am always honest. The hotel has some awful construction going on next-door to it. It's by the pool and our room faced it. Noisey and dirty. Also, the venalation in the rooms due to old AC units is terrible. All night we smelled cigarette smoke and people smoking other "stuff." Very disappointed. Good news, the front desk staff was so friendly when we checked in.
- 5/5
Room was clean, bed was comfortable, breakfast was awesome. Staff were friendly.
- 5/5
Room was clean, staff was friendly, the breakfast is a bonus.
- 5/5
Room was clean and breakfast was good everyday!
- 5/5
A lot of variety something for everyone 😊
- 5/5
It was very clean and friendly. The beds were a little hard and the water pressure was low other than that it was great
- 5/5
Clean room
- 3/5
Clean rooms. During a 4day-5night stay, my room was never clean. After repeated attempts to get it cleaned and still no clean
- 5/5
My stay was very nice, as the room was very clean.
- 4/5
The staff was outstanding. Room was clean and quiet.
- 5/5
Everything was amazing.. great staff great breakfast..
- 5/5
Nice and clean
- 5/5
Property was clean and crisp. Breakfast area stocked well, especially for Thanksgiving weekend. Staff courteous and pleasant as well.
- 5/5
Thank you !!!
- 3/5
We managed to stay .. we are on the way to Keywest
- 3/5
My room temperature would not go below 73 degrees. I told the front desk and staff acted as that was not a warm temperature. Apparently it was looked at and nothing could be done
- 5/5
Food at breakfast was fine. I’m just in a healthy, high protein diet and needed more healthy options
- 3/5
The staff was awesome and accommodating.
- 5/5
This is our go-to hotel when visiting family in Palm Beach Gardens. It was a great experience as always. Comfortable room, pleasant staff. I’d like to recognize the woman who manages the breakfast area. She is so friendly and she keeps everything running smoothly. She is a superstar!
- 5/5
Very courteous staff and ample breakfast. Bed very comfortable and very clean room!!
- 5/5
The staff was incredibly helpful
- 5/5
We had a good stay. Will be back if in the area
- 5/5
The room was spotless and the breakfast in the morning was great.
- 3/5
Yes
- 5/5
I love it! so cozy and homey!!
- 5/5
The front staff especially the woman who cared for the breakfast bar. Excellent service with a smile. Thank you.
- 5/5
Big room. Nice and clean.
- 5/5
The staff was very curteous, the room was very clean and well-furnished, and all amenities were excellent. The breakfast was well beyond expectations, too! Very happy with our stay.
- 5/5
The room was spotless thank you!!!
- 5/5
- 2/5
When i attempted to use the tv it would not connect to any stations so i went to the front desk asking for help and was told I had to start unplugging the tv and plugging it back in as if i was employed by the hotel. I tired what was told to me and it didn't work so now im becoming a tv repair person by unplugging the cable box and anything else that is attached to the tv. I got it working after all of this. Then i went to use the toilet and it was installed making you lean forward so to support yourself you had to place your elbows on your knees. The tub had a porcelain repair that looks like it was done by somebody that had no idea what they were doing. Taking a shower and the water doesn't drain very well and (stuff) is coming up from past users and you are standing in it so you can finish your shower. The wash cloths were not within view and stashed in a cubby towards the back making you go hunting for them. Lastly the toilet seat was loose and to reach the paper you have to turn around while sitting and the seat moves with you making you off balance. I also did not receive maid service during my stay so once again I'm standing in filthy water from others and myself for each shower. If this bathroom is like this, it makes me wonder what is lying within the carpet and the bed that isn't being addressed.
- 4/5
Yes everything was great
- 5/5
Love the views
- 5/5
Clean and very comfortable accommodations. Great location for getting around Palm Beach Gardens.
- 5/5
Staff were very nice, clean room comfortable bed
- 1/5
Hello, good evening. The first two rooms were fabulous, splendid, but the last one was terribly clean. The bathroom had a strong, uncleaned smell, and the room was full of leaves. The night was not suitable for resting. I traveled from Orlando hoping to have a good time, and unfortunately, that wasn't the case. I booked for two days but only stayed one, and the money hasn't been refunded yet.
- 1/5
Hello, good evening. The first two rooms were fabulous, splendid, but the last one was terribly clean. The bathroom had a strong, uncleaned smell, and the room was full of leaves. The night was not suitable for resting. I traveled from Orlando hoping to have a good time, and unfortunately, that wasn't the case. I booked for two days but only stayed one, and the money hasn't been refunded yet.
- 4/5
Staff
- 3.5/5
The employees were very kind and helpful. The inside of the property was nice The outside especially the pool area is in serious need of cleaning and upgrading. Need new furniture. Statues were broken. I would not have gotten in the pool as it was not clean
- 4.5/5
Some of the food items changed every day. The eggs were not made with powdered eggs.
- 5/5
Excellent amazing welcome
- 5/5
Excellent amazing welcome
- 5/5
Only one washer/dryer for entire hotel
- 5/5
Clean and close to the Mall
- 3/5
It ruined my confidence about cleanliness of the hotel
- 5/5
more than one waffle maker station. extremely long lines and wait time
- 5/5
Staff was great, especially Ruby. Always friendly and helpful.
- 4/5
Both breakfast and location were good.
- 5/5
Best spot in Palm Beach Gardens
- 5/5
Great place, very clean, quiet, easy to commute, friendly staff.
- 5/5
good location, nice room
- 5/5
Na
- 3/5
Barking dog/ breakfast was poor quality
- 5/5
amazing place
- 1/5
Stage was nice but my room was dirty and gross.
- 5/5
The staff here is 10/10. Even if it was the worst hotel in the world, the staff is amazing
- 5/5
The room was clean, lots of parking space. I enjoyed my stay
- 5/5
Water didn’t get as hot as I would’ve liked
- 5/5
Everything was excellent. The breakfast buffet had a nice selection of food and the staff was very friendly.
- 4/5
Not the fanciest hotel but it was clean and priced fairly - breakfast is included which is a nice perk when you have hungry kids and there’s plenty of stores and restaurants within a 5 to 10 minute drive.
- 5/5
Excellent service
- 3/5
The hotel is ok. There is a reason why the price is low. There is nothing unique and exciting that would warrant a return. The room is ok but clearly needs renovation. The breakfast is ok but nothing to brag about. Rooms are cleaned every other day. At the end of the day, you get what you pay for.
- 5/5
Breakfast was amazing and very friendly staff
- 5/5
Best experience
- 5/5
Pretty clean and well organized hotel. Staff was accommodating and pool and patio area is betger than most hotels in this range.
- 5/5
The staff was friendly and the are was quite
- 5/5
Very clean! Staff very helpful
- 5/5
Clean and quite
- 4/5
Service was excellent, breakfast options was really good. The bed wasn’t very comfortable
- 5/5
I was pleasantly surprised by the quality of this hotel. I rented a king suite, which was spacious and had a very comfortable bed. The area felt very safe, parking was plentiful, and every staff member I had contact with was pleasant and seemed to enjoy working at this hotel. I will stay there again the next time I am in the area.
- 5/5
Very friendly front office staff. I had small issues and was taking care of them immediately.
- 5/5
It was great. Staff was pleasant and friendly
- 5/5
The hotel was super clean and the staff were very friendly. I had absolutely no complaints.
- 5/5
Room was nice, spacious and clean. Cons: Bathroom needs some updates, example, refinishing of bathroom door. The shower head needs to be updated. Water in the shower was not enough.
- 5/5
Clean, quiet, friendly staff
- 5/5
Met with a friendly smile. Room large and clean
- 5/5
The best
- 5/5
The whole stay was amazing and we had a good weekend.
- 5/5
The property was very nice and clean
- 5/5
Everything was great
- 5/5
Clean rooms
- 5/5
Staff was friendly and efficient. Location is good - about 10 miles from beaches.
- 5/5
Awesome
- 5/5
Staff was the best part of this hotel! The hotel was great but the staff was even better. They know what customer service means!!!!
- 5/5
It was very enjoyable. Very clean and comfortable.
- 5/5
Toilet was not clean
- 2/5
Loud noisy lost sleep
- 5/5
Great location
- 5/5
The rooms were clean, and the staff was helpful. I only stayed one night and will definitely stay again.
- 5/5
Everything was great. Front desk staff were very friendly and helpful. Breakfast was great too.
- 1/5
Very disappointed
- 5/5
I Liked the water feature in the back of the building, and the well established Hibiscus trees.
- 5/5
Nice, well run hotel. Good rooms, good breakfast. Too bad they do not do housekeeping on a daily basis.
- 5/5
Great stay for overnight! Staff was awesome and attentive! Breakfast was delicious! Room was clean and spacious! Parking was plentiful. We loved the out door area between the food and the pool. Very relaxing.
- 4/5
Easily accessible from 95. Staff was courteous and helpful. Breakfast was delicious. Very clean and quiet. Definitely recommend this place.
- 3/5
Didn't like the outdated furniture in the rooms. The coach and the rugs were horrible. There's rooms smelled like mold. There's wears a musty smell in the air . They need safes in the rooms as well. Lastly, please add new pillows. Apart from that it's a nice place .
- 4/5
Was given a handicap room for some reason
- 5/5
Included breakfast
- 5/5
Great place to stay at! Nice area.
- 4/5
The pool wasn't very clean. Otherwise, the stay was fine.
- 5/5
The the location was good, rooms are clean, and the front desk attendant was very polite.
- 5/5
the staff was very nice and helpful. it was very clean and the breakfast was good
- 5/5
Bed was comfortable, room was clean, breakfast was delicious!
- 5/5
Friendly staff and easy check-in.
- 5/5
Reception staff helped us get a room for our entire stay even though we had two bookings with different room types. Property is quiet and maintained well. The age of the property is the only negative for this hotel. Parking is easy and free. Highly recommend this hotel for families.
- 5/5
Ruby checked me in. She’s awesome!
- 5/5
Great location. Quiet and nice
- 3/5
Average
- 5/5
Downside: parking costs extra- I didn't ask in advance, no maid service daily in my experience but I don't like people moving my things so didn't mind
- 5/5
Thank you
- 5/5
The lady that checked me in was amazing. Mally at breakfast really deserves a raise. She was working super hard. Also Hilton needs to provide her with more help.
- 4.5/5
We liked the cleanliness, staff, and location. Toilet didn't work at first but was repaired quickly.
- 5/5
Good breakfast, great sleeping accommodation.
- 5/5
Overall great stay. Minor complaint was my room was on the the 4th floor and the picture window looking out to the pool and landscaping was filthy and reduced the ambiance.
- 4/5
I liked the location, breakfast was good, nice on-site workout room, staff were on the friendly side. I did not care for the broken AC unit that was not addressed despite multiple discussions with the front desk about it. Or the lack of follow-up on their part regarding the AC unit.
- 2.5/5
The beds need new mattresses. Very hard and grooves showing wear. Price not worth it. To expensive and poor quality beds.
- 3/5
Food options were limited. Hotel needs major updating for the price. Bed wasn't clean. Found multiple hairs in the bed.
- 3/5
No mirror outside the bathroom, looking for on in the room Bathroom shower lacks water force
- 3/5
The shower was dirty.
- 5/5
Nice stay
- 5/5
Very friendly helpful staff. Very clean comfortable room. Breakfast had great options and bery friendly women keeping everything well stocked
- 5/5
It was clean and very nice, and it also smells so good I love the property
- 5/5
Clean and comfortable
- 5/5
Very nice hotel perfect for Bascombe Palmer Hospital visit
- 4/5
Muy lindo hotel, bien ubicado, la piscina estaba un poco descuidada
- 5/5
Fantastic
- 5/5
The only thing I didn't like was that one of the guests was smoking marijuana in the pool area while kids were playing in the pool.
- 5/5
all good
- 5/5
Helpful staff. Convenient location
- 5/5
Very clean, excelent staff, wide variety for breakfast.
- 3/5
The breakfast was good and the room was very comfortable but there was a really dirty wall and refrigerator was not working. We asked for a refrigerator replacement and they said cant be replaced.
- 5/5
This Hotel did not disappoint. The reception staff is friendly and easy to work with. Hotel is very clean and the bed is very comfy. My only dislike was, I had a NO facing room which was a little dark vs. the SO facing rooms. Some may prefer the darker more quiet rooms. :)
- 5/5
They all made me feel at home & I will definitely be back.
- 5/5
The conventional breakfast was cold and I feel like they can do a lot better with the food.
- 5/5
Comfortable and nice
- 5/5
The staff was very helpful.
- 4/5
Low Water pressure in the shower
- 5/5
Great property. Friendly staff!
- 5/5
- 5/5
Wake up call was cheerful as well. Would come back again.
- 5/5
Nice and clean hotel and friendly staff
- 3/5
I didn’t like breakfast(poor quality and choices)and pool was not clean (lot of bugs inside)
- 1/5
Unfortunately, my stay was disappointing. There was a constant, loud noise in my room that made it very difficult to relax or get any sleep. I brought the issue to management’s attention, but they showed little concern and didn’t make any effort to resolve the problem or accommodate me in any way. I expected better customer service and care. I would not stay here again based on this experience.
- 5/5
Great location; breakfast was a good highlight- room was clean and staff super friendly
- 5/5
Ana ing hotel in a great location
- 5/5
No issues
- 4/5
The location of the hotel is just off the I-95 Highway, and south of PGA Bvld - close, but yet far away enough to be away from the traffic and noise. The staff we interacted with were all wonderful, friendly and efficient. The accommodation was nice and the bed was super cozy. The hotel offers a great breakfast with different hot food choices every day. Onsite parking is easy (included), and there's a swimming pool, small gym, tuck shop, etc. The room has a small fridge, microwave and coffee machine. All good!
- 5/5
Excellent service at the front desk. Milly I believe her name is,the assistant during breakfast, is energetic and lively providing great service.
- 5/5
The entire stay was great. Very clean. Awesome staff. Great breakfast. Very nice relaxing stay.. will certainly be back.
- 3/5
hotel needs an upgrade and did not look clean
- 4/5
Close to downtown loved the area....nice and clean hotel
- 5/5
Excellent