Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

2-star hotel Great 11360 US Highway One, Palm Beach Gardens, Palm Beach Gardens, FL, 33408
Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

About Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

The Best Western Plus Windsor Gardens Hotel is located just 3 mi from the Gardens Mall. Guests will enjoy an outdoor pool on site and free daily breakfast. The beach is located within 6 minutes’ drive. Free Wi-Fi is available in every room of this North Palm Beach hotel along with a 42-inch flat-screen TV. A microwave and small refrigerator are also provided along with coffee-making facilities. Guests will have access to a fitness center during their stay at the Best Western Plus Palm Beach Gardens Hotel & Suites and Conference Ct. Free parking is on site and a 24-hour reception is also available. The property is located 2.6 mi from the Seminole Golf Club. There are also many dining options within 1 mi of the hotel.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Multilingual staff
  • Full kitchen / kitchenette
  • In-room refrigerator
  • In-room microwave
  • Pool
  • Spa / sauna
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

3.6 / 5
Great 2107 reviews

The hotel reviews are mixed, with guests expressing both satisfaction and dissatisfaction. Many guests appreciated the cleanliness, location, and friendly staff, but several guests had issues with the rooms, including musty smells, bugs, and maintenance problems.

What guests liked
  • Cleanliness
  • Convenient location
What could be better
  • Musty smell in rooms
  • Presence of bugs
  • Andy Jun 2026 · via expedia
    3/5

    I’ve stayed at many Best Western properties. This was probably the worst was old dingy dirty looking nothing worked well and we asked to come in a few minutes early. We were told it was an additional charge. I will never stay on this property again and we have stayed there in the past.

  • Robert Jun 2026 · via booking
    5/5

    Convenient.

  • Robert Jun 2026 · via booking
    5/5

    It's very conveniently located.

  • Lisa Jun 2026 · via expedia
    4/5

    The staff were friendly and breakfast was a plus. My only complaints are that my bed was not comfortable and bathroom floor looked like it needed a good cleaning. Overall, it was a good 1 night stay.

  • Samuel Jun 2026 · via booking
    5/5

    Exceptional

  • Faustina Jun 2026 · via booking
    4/5

    Very good

  • Heery Jun 2026 · via booking
    5/5

    The location was great. The room was very quiet and comfortable.

  • Jonathan Jun 2026 · via hotels.com
    5/5

    Breakfast good and room very clean

  • George Jun 2026 · via booking
    1/5

    Location Moldy smelling room. Broken exhaust fan in the bathroom. Requested repair of fan, never fixed. Noisy smelly wall air conditioner that never cycled. Empty shampoo containers in shower. Low quality breakfast. Pool closed.

  • Catherine Jun 2026 · via expedia
    4/5

    The hotel was conveniently located. The room was clean. It was handy to have a refrigerator and microwave.

  • Dairiby Jun 2026 · via expedia
    3/5

    Piscina pero todo lo demas bien

  • Leslie Jun 2026 · via expedia
    5/5

    This was a last minute booking and I am so glad we chose this hotel. Worth every penny. Breakfast was good could have used a better selection but it was tasty. Would absolutely stay here again!!!

  • Kathleen Jun 2026 · via booking
    4/5

    Very good

  • Joanna Jun 2026 · via booking
    1.5/5

    It smelt like a pack of wolves stayed in the room.i’m not sure if somebody stayed in that room with a bunch of animals before, but it was disgusting.

  • 777lv777 Jun 2026 · via booking
    3.5/5

    Breakfast was sufficient. Staff there was awesome! Dated hotel

  • Roman Jun 2026 · via booking
    5/5

    Exceptional

  • Kensley Jun 2026 · via booking
    5/5

    Exceptional

  • Jorigles Jun 2026 · via booking
    2/5

    Only the location. The hotel is currently under renovation. The room we were assigned had very old carpeting that did not look clean. We found an insect on the carpet in the morning, and there was an unpleasant odor in the sleeping area. They left only a tiny bar of soap in the bathroom for two people. The furniture is old and smells foul. The minibar cabinet was completely worn out; that room should not be offered to any guest. In the morning, breakfast is served across the street at a café called "Barcelona." It is an old establishment, and the breakfast was poor; the place looks like something out of the 1970s—everything about it is in very bad taste. I would not stay here again under these conditions, and I do not recommend it. The hotel should not be authorized to receive guests—nor should it charge the rates it does for such poor service—especially while it is undergoing renovations.

  • Marquise Jun 2026 · via hotels.com
    1/5

    Old, dingy snd smells awful

  • Robert Jun 2026 · via booking
    5/5

    Excellent Hotel. Excellent Staff

  • Randy Jun 2026 · via booking
    4/5

    Very helpful staff We had issues with the sink draining, but was fixed immediately Water pressure very low in the shower.

  • Rick Jun 2026 · via booking
    4.5/5

    Superb

  • Cornelius Jun 2026 · via booking
    1.5/5

    1. Room next to elevator and electrical room, noise was unbearable. 2. Towels appeared dingy. 3. Tub was slippery, almost fell. Also rust in the tub. 4. Floor was not clean. 5. Clerk was uncompromising when asked about a room other than first floor. 6. Breakfast was not accomadating for guest who did not eat pork. 7. Bathtub liner frayed. 8. Very rusty door hinges

  • Green May 2026 · via booking
    5/5

    Great location, clean rooms and great breakfast.

  • Anell May 2026 · via booking
    5/5

    Exceptional

  • Justin May 2026 · via booking
    5/5

    Exceptional

  • Mira May 2026 · via booking
    3.5/5

    Good

  • john May 2026 · via hotels.com
    5/5

    Excellent and central location for a biz traveler

  • Charlotte May 2026 · via expedia
    1/5

    There was a very musky smell and the rooms need to be really aired out.

  • Gustavo May 2026 · via expedia
    1/5

    The bed was literally deformed, with the mattress so uneven and sunken that it was difficult to stay in the middle without sliding toward the edge. Since it was already late at night, we ended up staying in the room for that first night. On top of that, the air conditioner was extremely loud the entire night, sounding more like construction noise or an old machine running nonstop. The room also had an unpleasant smell, very outdated furniture, and clear signs of poor maintenance and lack of proper upkeep. Because we had booked two nights, we requested a room change the next morning. Unfortunately, the second room had the same issue with the bed. It was slightly better than the first one, but still uneven and uncomfortable, especially on one side. The air conditioner was also very noisy again. We ended up requesting a third room change. In the third room, the bed was no longer broken, but it was still far from comfortable and below what we expected for a hotel like this. Overall, the hotel felt old, poorly maintained, and lacking attention to basic room quality and guest comfort. Unfortunately, this was not a good experience for us, and we would not stay here again.

  • Zeeshan May 2026 · via expedia
    3/5

    The rooms were dark and

  • NATASHA May 2026 · via expedia
    5/5

    Pleasant stay. Staff was very friendly and informative.

  • Sally May 2026 · via expedia
    3/5

    So I was happy for the price point the bed was nice the TV was nice and that’s all I asked for and I had hot water

  • Mary May 2026 · via expedia
    5/5

    Place was perfect! Rooms were clean, breakfast was ideal and coffee was good. Staff was very nice and helpful.

  • Stuart May 2026 · via expedia
    5/5

    Breakfast is adequate. Comfortable bed, well appointed room including couch, fridge, microwave, and air-con made for a pleasant week stay. It's also helpful that there is a pool and a guest laundry.

  • ronald May 2026 · via hotels.com
    2/5

    Run down hotel. Uncomfortable beds, moldy shower, breakfast in separate building was ok. Would not recommend

  • William May 2026 · via expedia
    5/5

    Conveniently located, well maintained hotel

  • Fernando May 2026 · via expedia
    2/5

    No tv service, sinc drain stuck shut, muggy smell in room, soap dish dirty. Cafeteria floor dirty. Don’t recommend

  • Karl Apr 2026 · via expedia
    1/5

    The room smelled bad. The place was nasty. The hotel to need to be renovated. it was really duty. We were over charged for a hotel like that.

  • Blanca Apr 2026 · via expedia
    5/5

    Highly recommend

  • Ida Apr 2026 · via expedia
    3/5

    Not enough option for breakfast. Room ac works well

  • Jeff Apr 2026 · via hotels.com
    3/5

    Staff wearing hoodies, unprofessional. ceiling above shower in 118 just rotten and painted over. the black out curtains wouldn't close which was uncomfortable since being on the first floor by the lobby and not having any privacy.

  • Violeta Apr 2026 · via expedia
    5/5

    Yes, it was all good.

  • Lynne Apr 2026 · via expedia
    3/5

    We only stayed one night, check in was really easy and the girl was friendly! Lots of parking and our room was at the back so very quiet. We didnt use the pool so can’t comment on that, the breakfast was included and was ok to start the day. The room was a bit dated and the furniture was quite worn and stained it could do with being replaced. Bed was comfy tho, but there was a weird smell in the room, but I think it was the A/C unit.

  • Mark Apr 2026 · via expedia
    1/5

    My room smelled of mold when I entered. There was a large dehumidifier running. When I turned it off the smell went away. I could barely open the shower door, I was afraid if I forced it open it would break. The tv had terrible reception, could barely watch it. The mattress was awful, completely worn out.

  • Justin Apr 2026 · via expedia
    3/5

    Not the nicest Best Western I've ever staying in. But it was clean and the location is perfect for what we needed. The pool is great and there's a nice restaurant that does continental breakfast.

  • Brian Apr 2026 · via expedia
    1/5

    The property is old and run down with minimal services

  • Melissa Apr 2026 · via expedia
    3/5

    The room was dated and in need of repair -- torn curtains, broken handles on furniture, malfunctioning microwave turntable, shower door did not slide due to a missing wheel, gross looking carpet. There were also ants occasionally. However, it was a fantastic location. We just did our best to only sleep and shower in the room and get out as much as possible.

  • Edwin Apr 2026 · via expedia
    5/5

    Great breakfast!

  • Tara Apr 2026 · via hotels.com
    4/5

    Had an amazing stay! The staff was welcoming, the room was spotless, and everything felt so comfortable. Would definitely come back!

  • STEPHEN Apr 2026 · via hotels.com
    5/5

    Clean room staff friendly

  • margaret Apr 2026 · via expedia
    4/5

    The breakfast was good, the place is old but very clean.

  • Verified Apr 2026 · via expedia
    5/5

    Staff said the manager/owner was new & very good. We give this BW a five-star/superior rating. We will stay there again & near Gardens Mall, primo shopping! Dr. Scott

  • Rebecca Apr 2026 · via hotels.com
    3/5

    We booked this room as a quick overnight stay after a long flight & were there less than 12hrs so it did the job. However, the room was very dated, shabby & had a strong smell of damp throughout. It didn’t appear to have been vacuumed as there was dirt on the carpet. I didn’t feel comfortable walking bare foot. Yet, someone has taken the time to arrange the toilet roll into a pretty fan. The main plus was the free breakfast which was ok & fuelled us up before we left. I’d not return as there’s so many other hotels nearby that I’m sure are better.

  • Annette Apr 2026 · via expedia
    4/5

    Clean but had a musty smell and dehumidifier in the room.

  • Kelly Apr 2026 · via hotels.com
    4/5

    Kelly at front desk was outstanding! Don’t let her get away!!!!

  • marion Apr 2026 · via expedia
    3/5

    Staff was very nice. The room was very old. Really needs upgrading

  • Richard Mar 2026 · via expedia
    2/5

    Property is old and run down. Rooms smell funny. Would not stay here again.

  • Mark Mar 2026 · via expedia
    3/5

    Rooms are dated. Furniture is nothing to speak of. Its basically a place to sleep. Sheer curtains in windows let in a lot of light, and does not give a feeling of privacy.

  • ANDREW Mar 2026 · via expedia
    4/5

    breakfast good. ac good

  • Daniel Mar 2026 · via expedia
    1/5

    The room had duct tape holding up the sprinkler, anything metal in the room was rusted, lamps, toilet paper holder. So bad that I had to get a room at another property.

  • CAROL Mar 2026 · via expedia
    4/5

    Very friendly staff!

  • Eileen Mar 2026 · via expedia
    5/5

    Place was clean and nice

  • James Mar 2026 · via expedia
    4/5

    It was ok. Staff was excellent. But the pool was not heated. Our assigned room was a bit small.

  • John Mar 2026 · via expedia
    3/5

    Grimy first floor carpets

  • Joe Mar 2026 · via expedia
    5/5

    People were friendly and helpful

  • Emanuele Mar 2026 · via expedia
    2/5

    Staff was great, but very dated and the lights in my suite were not working

  • Sharon Mar 2026 · via hotels.com
    5/5

    Na

  • JOSEPH Mar 2026 · via expedia
    5/5

    Near everything

  • Michelle Mar 2026 · via expedia
    2/5

    THe property looks unkept in the rooms. Our ceiling had an unfished patching of the ceiling. The Shower looked old and poorly maintained.

  • Corina Mar 2026 · via expedia
    2/5

    The room was clean but the mattress was really hard, it was uncomfortable to sleep.

  • Edward Mar 2026 · via expedia
    4/5

    Its not the greatest

  • Carol Mar 2026 · via expedia
    3/5

    I travel all the time and don’t ever have such treatment. 20 countries and 30 states.

  • Carol Mar 2026 · via expedia
    5/5

    Room was very clean

  • Janelle Mar 2026 · via hotels.com
    4/5

    Nice staff very clean but older property but nicely maintained.

  • Maxine Mar 2026 · via expedia
    3/5

    The staff were super friendly! Smiles and if a problem they solved it easily. The breakfast was good. The rooms seemed clean. The air conditioning was inadequate. There was a dehumidifier in the room. When the dehumidifier was full, the room felt musty. The room is dated. There were holes in the sheets. The bed was ok but needs replacing. The curtains were not blackout. It was bright in the room at night.

  • heather Feb 2026 · via hotels.com
    3/5

    staff was nice, room was tired

  • Edward Feb 2026 · via expedia
    4/5

    Great

  • JESSICA Feb 2026 · via expedia
    5/5

    Great experience

  • Jon Feb 2026 · via expedia
    3/5

    The breakfast attendant was very nice.

  • Joanel Feb 2026 · via expedia
    3/5

    This one too I have to change for another room

  • Paula Feb 2026 · via expedia
    4/5

    Courteous staff!

  • Juan Feb 2026 · via hotels.com
    5/5

    Place was very clean, spacious and close to several places to eat.

  • ANNABELLE Feb 2026 · via expedia
    3/5

    The staff was courteous but the room we were on smelled like wet dog and like mold. They did have a dehumidifier running all day and night but did nothing w/the smell.

  • Ivan Feb 2026 · via expedia
    2/5

    The staff was very nice. The hotel is very run down and dated. The bath/ shower had very poor water pressure. Paying $302 for the night was too high. The only plus was the location was close to where I needed to be.

  • Nicolas Feb 2026 · via hotels.com
    3/5

    Facility and room wasn’t the nicest. Especially for the price.

  • Suyog Feb 2026 · via hotels.com
    2/5

    On the positive side, the staff were friendly and welcoming, always ready to help when needed. Breakfast was fairly average.

  • Jonathan Feb 2026 · via hotels.com
    1/5

    The front desk was very helpful and friendly but overall the hotel was less than ideal. It did not appear very clean and the hallways in the morning smelled like marijuana.

  • David Feb 2026 · via hotels.com
    4/5

    staff was friendly and check in easy

  • Marjorie Feb 2026 · via hotels.com
    4/5

    Nice staff. Room was clean

  • CHRISTOPHER Jan 2026 · via hotels.com
    4/5

    Welcoming staff and a great, comfortable room at a good rate

  • William Jan 2026 · via expedia
    5/5

    Room was spotless and the staff was incredibly helpful and friendly

  • Joseph Jan 2026 · via expedia
    5/5

    No very humid and musty

  • Christopher Jan 2026 · via expedia
    4/5

    Nice location and staff are quite nice. Could use a little upgrade on the inside though.

  • Kimberly Jan 2026 · via expedia
    2/5

    Room had terrible lighting. 2 lamps on either side of the bed and no overhead lighting aside from hallway and bathroom by entrance. Desk was the stand for the TV, so they was no place to do work or sit and read other than sitting on bed crowded by a lamp. To watch TV- needed to move the desk chair out of way. Traffic to get out in morning; allow for extra time if the draw bridge is up and you need yo head west. Just not a place to stay if you were planning to do work.

  • Eduardo Jan 2026 · via expedia
    5/5

    Everything went as predicted. We had a good experience in the check-in and check out of the hotel and it was in a great location.

  • Luis Jan 2026 · via expedia
    5/5

    Staff was friendly, breakfast was great, got to sit poolside to eat in the morning, room was clean, check in and check out were very easy. I love it there.

  • Robert Jan 2026 · via hotels.com
    5/5

    everything was great, the location is perfect. staff friendly and rooms cllean

  • Rachel Jan 2026 · via expedia
    4/5

    Yes & Yes had issues with key to the room.

  • John Jan 2026 · via expedia
    4/5

    Staff was great and very friendly. Room was clean but everything was old and pretty worn out although bed was extra comfortable. Air conditioner need to have its vanes cleaned out as musty smell. I was going to clean filters but found no filters installed (why cooling vanes were all gummed up)

  • Marc Jan 2026 · via expedia
    3/5

    Rooms are dated

  • Neal Jan 2026 · via expedia
    2/5

    Very noisy in the morning with the housekeepers carts going up and down the hallway , not carpeted . I wouldn't stay there again ! Small towels .

  • Paul Jan 2026 · via expedia
    2/5

    Rate quoted did NOT include additional (and significant) fees added. Property is NOT pet 'friendly' - they allow pets, however there is nowhere to take your dogs to relieve themselves, no dog run, no play area. The grass you see in the photos is literally along US1 - major roadway, and very noisy. Would not stay again.

  • Santosh Jan 2026 · via expedia
    5/5

    Breakfast area is small and food items runs out quickly.

  • Colleen Jan 2026 · via expedia
    3/5

    Wasn’t the cleanest room this time around - rooms felt damp - little dusty

  • Julie Jan 2026 · via expedia
    5/5

    Good central location, AC worked well quiet room.

  • John Dec 2025 · via hotels.com
    1/5

    Even though we complained about it with the front desk, nothing was done about the extremely loud screaming, swearing, kicking on the door, and banging on the wall that went on for over two hours straight during the last night we were there from 10 pm until well past midnight!! No one came to clean our room one of the nights we stayed there!!!

  • Susan Dec 2025 · via hotels.com
    2/5

    Tell-tale bed bug equipment and mold! This hotel is conveniently located in a nice area, but my guests left after one night because it smelled like mold and the beds were outfitted for bed bugs. This would be a very popular hotel if it were renovated.

  • Thuc Dec 2025 · via hotels.com
    2/5

    The room ok , the bathroom needs to upgrade, the bathtub dirty , the fan so loud

  • Michael Dec 2025 · via expedia
    5/5

    Clean room. Courteous staff

  • Michael Dec 2025 · via expedia
    4/5

    The room was very nice and AC worked great. The breakfast was okay, it was what a lot of hotels give in the morning complimentary, so I expected something a little more. The host was super nice but overwhelmed with coffee and checking the food that people stood at the podium for 2-5 minutes not sure if they should wait or seat themselves.

  • Stacie Dec 2025 · via expedia
    5/5

    Room was clean, staff was nice and helpful

  • Harle Dec 2025 · via expedia
    5/5

    Very nice accommodations and friendly staff.

  • david Dec 2025 · via expedia
    2/5

    The room was very humid inside and smelled like mildew. Every time when I went back to the room my nose would get stuffy when I left it got better

  • Angela Dec 2025 · via expedia
    5/5

    Clean room, friendly staff, great choice on breakfast buffet and cant beat the price

  • Aaron Dec 2025 · via hotels.com
    4/5

    Staff was great and the room was clean but the room itself seemed old and in need of a refresh. Not the decor as much as the cracks in the wall, and an outdated bathroom with loose fixtures and old tile in the shower. The exterior and property were nice though.

  • Stephanie Dec 2025 · via expedia
    3/5

    Very outdated. Clean but cramped. Fine for a one night stay but would definitely look elsewhere for a longer stay

  • Jeremy Dec 2025 · via expedia
    4/5

    For the most part, the place was great! There were several outlets that didn't work, so we had to move things around to plug in some of our essentials. The staff was very friendly, the breakfast was nice, and the place was clean.

  • May Dec 2025 · via hotels.com
    2/5

    The bathroom had mold on the ceiling and wherever someone can touch with fingers is dirty. The walk in shower was big just has mold on ceiling. Not sure what has happened to Best Western or if it was just this one. It’s close to lots of stuff around the city.

  • Cindy Dec 2025 · via expedia
    5/5

    I was very impressed with the friendly staff, housekeeping, & breakfast buffet. They have a beautiful pool too.

  • Kim Nov 2025 · via hotels.com
    5/5

    Great location!

  • Amy Nov 2025 · via expedia
    4/5

    Nice staff. Great location. A bit mildewy smelling in the room. Bathroom clean. Totally fine for the price.

  • stephen Nov 2025 · via hotels.com
    4/5

    Breakfast. Location. Price.

  • Julius Nov 2025 · via expedia
    4/5

    yes but powdered eggs lame / air conditioning was fine

  • MARYANNE Nov 2025 · via expedia
    5/5

    great service

  • karen Nov 2025 · via expedia
    3/5

    The room was very old. The elevator light was out and it was very dark. The front desk staff was very good and informative.

  • Pamela Nov 2025 · via hotels.com
    5/5

    The room was clean and the staff was friendly

  • TAMIKA Nov 2025 · via expedia
    5/5

    Staff was courteous room was spotless

  • Virginia Nov 2025 · via hotels.com
    3/5

    Thw room was clean but there were hokes in the wall near the closet and window

  • Susan Nov 2025 · via expedia
    5/5

    The room was clean…the staff was very friendly, especially the breakfast room staff who cook, prepare the food and clean. The pool is clean and pool towels are available. This is the 3rd or 4th time I’ve stayed there and will return.

  • Alex Nov 2025 · via expedia
    5/5

    Great

  • Michael Nov 2025 · via expedia
    5/5

    The room was clean and good there was also an air purifier.

  • avaley Oct 2025 · via expedia
    5/5

    Everything was nice the pool hours and the room the AC worked well. No complaints

  • Ricardo Oct 2025 · via hotels.com
    3/5

    It’s was ok, the bathroom tub was old and dirty

  • Yauniel Oct 2025 · via expedia
    4/5

    It was pet friendly but not as much there was a miscommunication between Expedia booking and the hotel. There wasn’t anywhere in the booking to confirm I’m traveling with a dog and then I get there they didn’t get the memo and stated that there’s certain rooms and area on the first floor for dogs so I couldn’t get the bigger comfy room I paid for. I got a lesser room or the other option was to cancel and risk losing my money so I had no choice but to take the smaller room and they waived the pet fee for the inconvenience. Although it’s not a huge big deal and I stayed anyways to not waste time looking for another hotel it should be noted that people traveling with pets should be communicated somehow with the hotel for better transparency and accommodation versus getting there and finding surprises with the room that I didn’t want or pay for.

  • Fernando Oct 2025 · via expedia
    2/5

    Room was musty and towels were not clean.

  • Betty Oct 2025 · via expedia
    4/5

    Rooms are clean, friendly staff. The gym is small, no treadmill. Breakfast is fine, basic food. Rooms do need to be updated and hotel is a little bit old but did what I needed for the two nights. Restaurant was closed.

  • stanley Oct 2025 · via expedia
    5/5

    room was clean, staff was great.

  • Michelle Oct 2025 · via hotels.com
    5/5

    This was a nice place for an overnight stay. It was safe and quiet. It was close to restaurants. The hot breakfast was an added bonus.

  • Susan Oct 2025 · via hotels.com
    4/5

    The room was clean, the staff was very accomodating and the breakfast was lovely. Great value. I would stay here again.

  • Kanchan Oct 2025 · via expedia
    5/5

    The sofa bed was not comfortable at all. Please remove the sofa bed option.

  • Paul Oct 2025 · via expedia
    5/5

    Everything was clean, safe and efficient.

  • STEPHEN Oct 2025 · via hotels.com
    5/5

    Comfortable stay good breakfast

  • Catherine Oct 2025 · via expedia
    5/5

    The staff was very nice. The hotel is older but pleasant. Our room was quite nice, very spacious and quiet. The front desk and the breakfast attendant were very attentive and helpful. We had a pleasant stay and would return.

  • Kathy Oct 2025 · via expedia
    5/5

    The young lady that checked me in on October 9th that was working the evening shift was outstanding. Thank you

  • Mark Oct 2025 · via expedia
    3/5

    It was a good place. Smell in hallways and room (not sure mold of urine). Overall based on cost decent stay. Staff very nice and polite. Parking lot????

  • Christy Oct 2025 · via expedia
    5/5

    I just came here to sleep and have breakfast. I just got here, so I haven’t done either of those yet.

  • Deborah Oct 2025 · via expedia
    5/5

    Very quiet

  • Christopher Sep 2025 · via hotels.com
    2/5

    Moldy smell, had to keep air at 62 to combat odor

  • Jane Sep 2025 · via expedia
    3/5

    This is the third time we've stayed here. Not because it's great, but because it's convenient visiting family. Breakfast is great, available in the detatched convention center. This is a three-story building and I would love to know how to get off the first floor. Each time we stay, it seems we are downgraded room-wise. The extremely worn and tired rooms on the first floor are noisy, the furniture should be on the curb, the water pressure is laughable, and there is no shower soap or gel. Will not stay here again.

  • Nadia Sep 2025 · via expedia
    3/5

    The staff was very friendly. Hotel is clean and location is close to major roadways and highways.

  • Misa Sep 2025 · via expedia
    3/5

    Bed and pillows are comfy. Workers at Breakfast place are very efficient and friendly

  • Johnny Aug 2025 · via hotels.com
    5/5

    I checked in late the night guy that checked me and was excellent great customer service didn't catch his name

  • Heather Aug 2025 · via hotels.com
    5/5

    Staff was most excellent. Great coffee in lobby.

  • Iuliia Aug 2025 · via hotels.com
    4/5

    Unpleasant smell of dampness in the room

  • THOMAS Aug 2025 · via expedia
    4/5

    👍

  • PAYAL Aug 2025 · via expedia
    5/5

    Great staff and very clean property. Definitely recommend this hotel.

  • Cathleen Aug 2025 · via hotels.com
    3/5

    It was nice but the there was some issues like no drain plug for tub and windows needed cleaning on outside the had growth some of the other things in the room could use some updates

  • DIEGO Aug 2025 · via expedia
    5/5

    Very nice hotel for affordable price. Clean bedrooms and good breakfast . I just stayed couple hours but it was very good. Recommended

  • Claudia Aug 2025 · via expedia
    5/5

    Excellent breakfast, comfortable room , very clean and front desk service was great, thank you Carla for your kindness and smile

  • Michelle Aug 2025 · via expedia
    5/5

    They have two chargers for Tesla’s but one was not working for the past two visits. The front desk staff was courteous and let us know when the person that was using the one was done so that we could charge our Tesla. Good breakfast too!

  • Claudia Jul 2025 · via expedia
    2/5

    The AC in the rooms is very noisy, the refrigerator doesn't work properly , the room is very updated and the furnitures are neglected, the breakfast is very poor quality, and there are cockroaches in the dining area.

  • Fernando Jul 2025 · via expedia
    3/5

    The room was musty and worn.bathroom caulking and crown molding was falling apart

  • Manal Jul 2025 · via expedia
    5/5

    The property is well managed. The staff is very helpful. The owner himself looks into the any slightest matter personally and makes it easy for peole who stays there. The environment is quite good. The location also is very convenient. The entire ambience of that property is serene. Front desk manager Dana is also very helpful. The house keeping staff makes sure to keep the property and room clean on daily basis. One of the best experiences I have had.

  • Robert Jul 2025 · via expedia
    4/5

    Super quiet, friendly staff, accommodating to changes The beds and bathrooms were immaculate and clean and comfy, sheets smelled nice. The pool is heated and has a large cabana area that’s shaded. Will stay again.

  • Tina Jul 2025 · via expedia
    3/5

    The property needs to be updated. We appreciate the pet being able to stay but that does not mean the room needs to be stained and smelled like mildew.

  • Lydia Jul 2025 · via expedia
    5/5

    "I had a wonderful stay. The room was exceptionally clean, the atmosphere was peaceful, and the air quality made a noticeable difference. Highly recommend for a restful night."

  • Kimberly Jul 2025 · via hotels.com
    5/5

    Comfortable stay

  • Catherine Jul 2025 · via expedia
    4/5

    The room was pretty run down. Moldy grout in the shower, banged up furniture. Very worn towels.

  • Yen Jun 2025 · via hotels.com
    3/5

    Bathroom needs better upkeep.

  • Amber Jun 2025 · via expedia
    5/5

    My st

  • Jordan Jun 2025 · via expedia
    4/5

    Was quiet.

  • D Jun 2025 · via hotels.com
    4/5

    Issues with wifi which prevented TV from working

  • Mayra May 2025 · via expedia
    5/5

    Building and surrounding clean and safe. Breakfast area clean and on time. Awesome staff.

  • Michelle May 2025 · via hotels.com
    3/5

    The rooms were treble and old. Very moist and moldy and the sheets were always wet feeling I had to change rooms three times and still no change each time they had the ac on 65 degrees and when I turned it down the rooms get very mostly. I had to leave before time. The area is nice but the hotel needs to renovate too old

  • Karen May 2025 · via expedia
    3/5

    The room dingy, the wall near the ac was mildewy. The room spelled damp. I went to plug in my charger behing the night stand and their seemed to be sticky substance that had spilled back theor and had mold growing on it.

  • Deborah May 2025 · via expedia
    4/5

    This was just a gem for the price. The only thing I would improve is the television service. It was streaming only and froze often. The staff could not be nicer.

  • Summer May 2025 · via expedia
    5/5

    The property is clean and the staff is very helpful and always friendly

  • Larry May 2025 · via expedia
    4/5

    Nice hotel, with a good staff. The hotel is a bit outdated for the WPB area.

  • Summer May 2025 · via expedia
    5/5

    Loved the staff and location at this property. Everyone works hard and is always smiling.

  • LaTasha May 2025 · via expedia
    5/5

    Everything was great

  • Knotasha May 2025 · via expedia
    5/5

    Enjoyed my Stay!

  • Francesca Apr 2025 · via expedia
    3/5

    Pool

  • Mary Beth Apr 2025 · via expedia
    5/5

    Wonderful, relaxing place! Great breakfast, rooms were comfortable!

  • Jennifer Apr 2025 · via hotels.com
    1/5

    Sitting in the room and German Roaches crawling across the TV stand.

  • Aby Apr 2025 · via expedia
    1/5

    Bed bugs in my room, had to leave in the middle of the night and look for another hotel room cause I found them crawling over me

  • Mercedes Apr 2025 · via hotels.com
    3/5

    The room smell musty. Only why to remedy was to keep temperature very cold, but house keeping would change temperature so every time you would walk in to the smell. The bath shower was also a bit run down . But great location!

  • Barbara Apr 2025 · via expedia
    3/5

    Exercise room is very small. Breakfast time is not long enough

  • Kristen Apr 2025 · via expedia
    3/5

    Friendly staff. Quick check in and out. Convenient free parking. Our room however the room, sheets, towels were very moist and smelled like really heavy mildew. Not Florida mildew!

  • Verified Apr 2025 · via hotels.com
    4/5

    We only stayed one night. Continental breakfast was good. The pool was very clean and refreshing.

  • Verified Apr 2025 · via hotels.com
    4/5

    We only stayed one night. The room was comfortable.

  • Kristy Apr 2025 · via expedia
    4/5

    Our only issue with this property was no hot water for a shower in the morning. Plenty the night before, so I suspect too many rooms demanded hot water at the same time this morning. That is reason for 4 stars rather than 5. Everything else was excellent and breakfast was perfect -- and the staff responsible kept the hot food coming and the tables promptly cleaned.

  • Vignan Apr 2025 · via expedia
    1/5

    Go for this only if there is no other option.

  • James Apr 2025 · via expedia
    3/5

    Thing are a bit rundown, and none of the rooms have balconies, etc, so one can sit outside of the room & enjoy things. Also the pool closes at sunset?

  • Suzanne Apr 2025 · via hotels.com
    3/5

    The ladies at the desk were friendly, we did drop our bags with them as we didn't ask for an early check in but didn't want to leave them in the car. They were helpful. Was a good location, close to where we needed to be.

  • Bruce Mar 2025 · via expedia
    2/5

    The room had strong dog urine odor thru the carpets, bathroom appears to be being worked on, and the bed mattress you could feel each spring.

  • Tammy Mar 2025 · via expedia
    1/5

    Facilities needed much attention and left us feeling icky of $200 a night of 2 Plumbing issues in room and shower Staff however was very kind and friendly and tried with what they had

  • Mike Mar 2025 · via expedia
    4/5

    Very basic hotel. Needs some updating.

  • Carol Mar 2025 · via expedia
    3/5

    I stay at this hotel every year for the last six years and it has continued to decline mainly the repairs are not being made and it is pretty dirty. Walked on carpet with my socks and they were dirty. This kind of grossed me out. The front desk person is very nice.

  • Anthony Mar 2025 · via hotels.com
    2/5

    Would not stay here again. Very old hotel, needs to be upgraded.

  • Ashley Mar 2025 · via expedia
    4/5

    One of my go to hotels, they are raising the price per night tho.. I’m not willing to pay more than 170/night for this hotel, it’s not worth it

  • Marjorie Mar 2025 · via expedia
    4/5

    Thank you

  • Parvine Mar 2025 · via expedia
    5/5

    Very friendly staff. Clean property.

  • Ismery Mar 2025 · via expedia
    4/5

    The staff was overall friendly, specially a lady named Iris, she's a 10/10. She was super nice and friendly and the rest of the staff were also friendly. In terms of cleaning, I could say that it would be a 8/10 one of the reason being the smell of cigarettes in the first floor by the elevator.

  • DON Mar 2025 · via expedia
    4/5

    The clerk who checked me in acted i was a nuisance just for showing up. Most tasks seemed like a bother for her. Needs more people skills. Or a different occupation. Lady who serves breakfast is awesome - pleasant, friendly, works hard. Housekeeping staff were polite, helpful and responsive.

  • Tim Mar 2025 · via expedia
    5/5

    The room is clean and smells fresh. The hotel looks to have some age, but the rooms are refreshed. Relatively spacious for the price

  • jerry Feb 2025 · via expedia
    5/5

    Good Breakfast, Nice Staff, Very Clean

  • Susan Feb 2025 · via expedia
    5/5

    I always stay here.

  • Kara Feb 2025 · via expedia
    4/5

    Could use some updating, but overall happy

  • Jamie Feb 2025 · via expedia
    3/5

    The bathroom was full of mildew. Not very clean at all. I had to stay since I had my dog and no other nearby options were available. I would not recommend this property unless they seriously step up their cleaning/maintenance.

  • Julie Feb 2025 · via expedia
    1/5

    I was given a first floor room. The window was at ground level and had no lock. They did change my room after I told them I felt unsafe staying in it. The room I stayed in was very humid and smelled like mildew.

  • Georgemain Feb 2025 · via expedia
    3/5

    Well located and positioned but need a throughout rehabilitation!

  • Hal Feb 2025 · via expedia
    3/5

    Great breakfast and place to eat.

  • Loretta Feb 2025 · via expedia
    5/5

    Always enjoy our stay here.

  • JimBob Feb 2025 · via expedia
    3/5

    Musty room with a cold shower

  • Maria Feb 2025 · via expedia
    5/5

    Everything was good

  • Transformation Jan 2025 · via expedia
    5/5

    I love the checking in lady she was very helpful and professional

  • yogesh Jan 2025 · via expedia
    1/5

    2. Phone not working 3. Found potty clogged at midnight- they said nothing they can do hotel was sold out. Finally when we requested they gave plunger, we cleaned it 4. Shampoo and conditioner barely coming out

  • Ali Jan 2025 · via expedia
    4/5

    Everything is good

  • Amith Jan 2025 · via expedia
    1/5

    Dirty room, moved to a different hotel

  • Georgemain Jan 2025 · via expedia
    3/5

    Property need improvement.

  • Dennis Jan 2025 · via expedia
    5/5

    Nice happy people

  • Gregory Jan 2025 · via expedia
    3/5

    👍

  • Verified Jan 2025 · via hotels.com
    2/5

    Our room was basically in the lobby and in front of the elevators, so it was very loud. The door got stuck every time we opened it. You had to body slam the door to get in. The room had a weird smell. It was not clean, there was hair in the sink, dirt in the drawers, and the tile floor was disgusting and left our feet filthy. The fridge door gets stuck and won’t close without force. The main curtains were fake and only for decoration, so only the sheer curtains work. So you can’t block out light from the parking lot or people going in and out. The toilet paper holder was broke and every time you used it, it fell off. For the money that was spent I would expect the little things like that to be fixed. And for the $100 cleaning fee I would expect it to actually be clean when I walk in. The other things, the tv was super dark and was already as bright as it would go. The hot water took a very long time to heat up and the shower had almost no water pressure. I will look elsewhere for a hotel in that area next time.

  • Donald Dec 2024 · via hotels.com
    2/5

    We will never stay here again. The room smelled like death. The room had dead worms on the floor and the pillows were bad. Try to talk to desk staff about it and was told that there was no other rooms available and then went back to her personal call. For $170.00 a night we were very disappointed.

  • David Dec 2024 · via expedia
    3/5

    The rooms need updating, especially the bathrooms

  • juan Dec 2024 · via expedia
    5/5

    Aweosme services

  • Camila Dec 2024 · via expedia
    4/5

    It’s simple but clean and affordable. Have stayed 2x and will stay again.

  • Matthew Dec 2024 · via expedia
    2/5

    This hotel is rundown, dingy and sloppy. Nothing felt clean (especially the shower), half the lights and wall switches didn't work, electrical cords were hanging out from behind furniture, the TV didn't work at all, etc etc etc. Regarding the staff - two front desk employees were outstanding - friendly and helpful. But, find another place to stay.

  • Kasey Dec 2024 · via expedia
    1/5

    Mold

  • Javier Dec 2024 · via expedia
    5/5

    Overall ok

  • Kimberly Dec 2024 · via expedia
    3/5

    Room was worn out and dirty. AC noisy but worked. Not worth the $198/night

  • Makda Dec 2024 · via expedia
    1/5

    The room has a heavy bleach smell, the shower water is heavily chlorinated to the point my hands were smelling like I went swimming in a pool, the bedside lamp was not working, the toilet was clogged. In general it was not that pleasant stay. I was sneezing the whole time and did not have cold or flu just whatever in the air making me sneeze.

  • Delaney Dec 2024 · via expedia
    5/5

    2 thumbs up

  • Dennis Dec 2024 · via expedia
    5/5

    Nice people

  • Verified Dec 2024 · via hotels.com
    2/5

    Bathroom was horrific. Tub was stained brown. Layer of dust around all edges and corners of the bathroom. Grout was dirty. Stains on walls and on the door. Furniture in the room was stained, dirty and chipped. All the furniture badly needs to be replaced. Phone was not working when I tried to call front desk. There were some good things. The bed was comfortable. It was probably a new mattress. Pool area was quite nice and mostly quiet. Breakfast was fine. Front desk people were nice. We stayed here to visit family nearby but we will not be returning to this hotel unless they do a full top to bottom renovation.

  • Liat Nov 2024 · via expedia
    2/5

    We enjoyed our stay, although there were cockroaches in the room. The hotel is old with mold smell in the room. The breakfast was great, the staff were kind. We didn’t spend much time at the hotel but could definitely smell the mold at night.

  • Georgemain Nov 2024 · via expedia
    5/5

    Good

  • Alicia Nov 2024 · via hotels.com
    1/5

    I would said wasn't expected to find cucatachas twice during my visit. Once by the coffee and second by my headboard

  • Verified Nov 2024 · via hotels.com
    1/5

    Hair and trash on floor. Large gaps around door. Half the bed falling down. Overall dirty. Asked for new room and was told nothing available. Most hotels booked in area and we were very tired, otherwise we would have left. And don’t see where I requested the handicapped room. And tv going out. Shampoo and soaps empty.

  • Victor Nov 2024 · via expedia
    5/5

    Great

  • Hector Nov 2024 · via expedia
    4/5

    My stay was just as expected

  • Patti Nov 2024 · via expedia
    2/5

    This property needs a huge update, curtains were hanging off the curtain rod, I put them back on there curtain tabs to hang. Working at table observed ants crawling on wall. Bed was clean and bathroom was clean but the rug was filthy. There was some sort of stain close to the bed....don't want to know. No clock???? Breakfast was ok, but unfortunately was not hot @ 7:30 am. And what is up with the dehumidifier in the room. Between the A/C and the dehumidifier I couldn't sleep!

  • Santiago Nov 2024 · via expedia
    2/5

    Smells

Frequently asked questions about Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

Does Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr have free Wi-Fi?
Yes, Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr offers free Wi-Fi for all guests.
Does Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr offer parking?
Yes, Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr offers free parking on-site.
Does Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr have meeting spaces, conference centers, or conference rooms?
Yes. Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr have a fitness center?
Yes, Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr located, and how walkable is the area?
Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr is located at 11360 US Highway One, Palm Beach Gardens, Palm Beach Gardens, FL 33408. With a Walk Score of 52, the area is rated Somewhat Walkable. Some errands can be done on foot, but a car or rideshare is helpful for most trips.

House rules

Check in 3:00 PM
Check out 11:00 AM
Cancellation Not available
Children Not available