La Quinta Inn & Suites by Wyndham West Palm Beach Airport

La habitación con fuerte olor ahumada, las cortinas sucias y el mattres se le sentía los alambres.

Television were not working and roaches in breakfast area

Front desk unmanned when we entered. Sign said they'd be right back, but even after ringing bell and calling, no one came to help. Only after another employee came in and saw us waiting and called them personally did they show up. No apology given, and room reservation was incorrect. Two rooms were reserved but she only gave us one. I then had to verify I wasn't being charged for the second room. Website stated airport shuttle, but when we called from the airport regarding pickup, we're informed the shuttle didn't run on the weekends. That was the main reason I chose this hotel. Canceled further reservation for later in the week and booked elsewhere.

Everything

In the second room there was a visibly soiled and discolored sofa. The desk had a large approximately 4x3 inch chunk missing from the top veneer as well as additional stains. The glaze on the bathtub was almost completely gone Evan’s only a few areas of black mold. The toilet paper holder lay on the floor as it was no longer secured to the wall. The baseboard on the wall next to the tub had come loose due to water leakage in the wall. The hallway carpet was heavily soiled as well. I informed the front desk and they said that the hotel was undergoing renovations which would eventually include the rooms. The facility prioritized tv’s , then the landscaping before they would tackle the interior of the rooms and halls. I would not recommend this hotel until significant renovations have been made. Simple maintenance like the toilet papers should have been addressed before another person was assigned that room.

The room was pretty good. I liked the refrigerator, and microwave they had in it. Although, the room could use a little upgrading. I guess in time, they will do that. But the beds were comfortable, and it had enough lighting in it to see. The staff was really nice and helpful. And the breakfast was okay. You could find what to eat, and not go away hungry. All in all, it was a nice stay.

Would not recommend.

Good for the price

But the beds were clean and comfy

Would not recommend. Poorly maintained property. Bath a bed looked clean. Breakfast was very limited. Not worth the price

Nothing …it was so disappointing Totally rundown We found roaches in the bathroom and our bed we showed to the front desk

Everything is going good

Bad

The property smelled horrible on the hallways and the room. The filter was not removed from the coffee maker in the room.

Property advertised in Expedia as being able to check in as 18-year old and when arrived it was at 21. Thanks God, they cancelled my reservation and was able to book at the West Palm Beach Marriott and participate of my cycling competition.

We checked in after 11pm (because the room wasn't ready when we arrived at 1pm)...if it was any earlier in the evening I would have left and found someplace else to sleep. We didn't try the breakfast because when we awoke at 7am to yelling in the hallway my daughter said "I can't imagine eating any food prepared in this place" and we left. In the interest of fairness I will say the beds were comfortable and the linens seemed clean which made me believe that the housekeeping team is doing the best they can with a crumbling building and apparently failing ownership/management who refused to update, repair or replace anything. Do not book. Find anyplace else to stay. A tent in the parking lot with a decent sleeping bag will afford you the same "amenities" as hotel.

Very outdated but well located

Bad

Property very dirty and run down. The TV service on property was not working because maintenance on property. Front desk person did not tell us until after she charged me. Then door to room would not close property. Very musty smell. Just not good.

The manager is very disrespectful

Our stay was good, but our room entrance door was not working and it looked like it was beat up. The alarm clock in the room was also damaged. There was no security outside the property which had shady people in the parking lot area. The staff was friendly and the breakfast was good.

Overall, the hotel was decent, but our room 520 needs definitely a new mattress. Every single spring on that mattress can be felt and heard when moving. Not a great night sleep. Staff member in room during breakfast very attentive and helpful.

Great

This was so bad that I left after 30 minutes of checking in it had mold in bathroom and smelled like mildew. I had to go and get a different hotel.

Stalling on a refund that shouldn’t have processed

Everything ?? Everything is great ?

The room was horrible. It wasnt clean to my standards. The bathroom need to to be updated and the carpet smelled.

Everything Everything is great

Bad

Excelente

The bedding was clean and comfortable The building needs significant upgrades. The bathroom does have good ventilation, molding coming off, tub peeling. Just dilapidated. The front entrance door is missing entirely. The pictures posted for their premise are not accurate at all, especially the waiting area.

The bedding was clean and comfortable The building needs significant upgrades. The bathroom does have good ventilation, molding coming off, tub peeling. Just dilapidated. The front entrance door is missing entirely. The pictures posted for their premise are not accurate at all, especially the waiting area.

Property itself can use some work. Common areas like elevators and hallways need a lot of work. The rooms were up kept pretty well. The staff front desk was so kind to me. They always greeted me and made sure I was safe, they knew I was there alone for business and that attention made it worth while

They can do better with breakfast Breakfast The smell in the room, it was off The A/C couldn’t help

Receptionist not friendly at all. Hotel needs painting on the inside.

Staff is friendly. Room was clean except something left in sink. It’s an old property, could use a remodel. AC works well. Hot shower.

The location was great. The beds we’re comfortable. This hotel has quite a lot of shortcomings. The staff was very short and not welcoming to the property. The free breakfast only had sweets and cereal. No nutritional staples. The bathroom shower head was detected from the wall and would move during a shower. The air conditioning in the lobby and elevators did not work. The cable for the tv’s did not work. The internet was spotty at best. Most of all when these were taken to the staff, we were met with the “I can’t do anything about that” attitude. I will not be returning to this property.

The place had terrible smell, the couch in the room super filthy. To top it all off bed bugs. Yuck The front desk lady was very nice. It should be closed down. Just Aweful.

The place had terrible smell, the couch in the room super filthy. To top it all off bed bugs. Yuck The front desk lady was very nice. It should be closed down. Just Aweful.

The location was great. The beds we’re comfortable. This hotel has quite a lot of shortcomings. The staff was very short and not welcoming to the property. The free breakfast only had sweets and cereal. No nutritional staples. The bathroom shower head was detected from the wall and would move during a shower. The air conditioning in the lobby and elevators did not work. The cable for the tv’s did not work. The internet was spotty at best. Most of all when these were taken to the staff, we were met with the “I can’t do anything about that” attitude. I will not be returning to this property.

It is old, musty, in need of updating. The pool was cloudy, carpets damp. A staff member picked up trash outside without gloves, came inside and handled the breakfast area foods.

The bed was comfortable and the room was relatively clean. We had to get three different sets of keys to get in the door. And we had to move rooms. Instead of giving us a new card, she scratched out the number on the card and rewrote it. There were blood stains on the walls in the elevator. And the TV was not working. They did have a note in the elevator stating this. I’d have to say the two worst ratings were cleanliness of the common areas and maintenance. Spend some money on maintenance and clean up the common areas. It’ll go a long way. 135 bucks a night is way overpriced for the quality as it stands now. We have been in plenty of really good La Quinta hotels, this was not one of them.

False advertising wait till you get there to charge me $100 deposit for each room and then tell me 24 to 48 hours I would get it back maybe a week later do what. Sounds like some scam ass illegal s*** Scam ass illegal s*** that's what I don't like

Location Room smelled musty air conditioner was horrible breakfast was terrible no extra available towels and pillows were awful

Location Room smelled musty air conditioner was horrible breakfast was terrible no extra available towels and pillows were awful

Very good

Clean with comfortable bed No hot water in shower went to desk first day and asked them to fix it still taking cold shower next day

Clean with comfortable bed No hot water in shower went to desk first day and asked them to fix it still taking cold shower next day

It was old and run down. I've stayed at plenty of laquinta hotels and always been very nice looking and clean. The mattress was stained. Elevator needed sweep out. The breakfast bar wasn't a full bar.

Front desk very nice Clean good breakfast

Front desk very nice Clean good breakfast

I really like everything

Staff was very kind and polite I really like everything

The pillows

Old and musty

I have stayed at this hotel a few times over the years, and the condition of the hotel right now is by far the worst I have ever seen. Everything is dingy, dirty, old, and musty. They leave the front door open, probably because the air is so stale in there. The first room I was given the entire floor had a horrible smell when I got off the elevator. When I got to my room the air conditioner was making it really loud noise, the room smelled very mildewy and the bathroom had a foul odor. I went back down and had my room changed and they put me on the first floor with a window without curtains that clothes completely. So I had to use a hanger to keep the curtains closed. The floor had a sticky feel to it, and the carpet felt dirty under your feet. I had to wear socks or my shoes the entire time I was in there from the moment I stepped out of the shower. The walls were dirty, the volume button on the TV remote didn't work. Overall, the hotel was very disappointing and I should have stayed with my original hotel choice, but I tried to save money and I paid for it.

Good

Very good

No horrible mold and ac horrible worse ever . Co digit of hotel is misrepresented

Outdated, building is old.

Location needs security, transient person walking around hotel with large lump on his head like he was in a fight, breakfast staff tried to alert front desk but 3 hours later he was back, guess I did not need anything else for breakfast that day, was woken up about 2am to a sound like a door slamming or gun shot, could not sleep the rest of the night.

It was amazing

Breakfast needs little attention, location is perfect

Peaceful, quiet, friendly Needs a little remodeling

Breakfast needs little attention, location is perfect ?

Needs a little remodeling

Property is very old , musty smell needs updating

The filth is pilled up bad. It would be an easy fix of some cleaner and paper towels. They need new paint and mold removed. The shower head was so bad i feel like ny skin is crawling. I had no choice to use this place because it was so late and we had been driving so long. We tried to tell someone and got an attitude.

The location The room smelled.. there was a roach in the room... I paid for a bathtub and didn't get one.. the toilet didn't flush properly!!! I would never go here again!!

The location The room smelled.. there was a roach in the room... I paid for a bathtub and didn't get one.. the toilet didn't flush properly!!! I would never go here again!!

Conveniently located near airport. Quiet and clean. Good breakfast and good air conditioning.

I wouldn’t go back the staff was the room bad the bathroom was nast and paint peeling from the tub and walls

Very good

False advertising wait till you get there to charge me $100 deposit for each room and then tell me 24 to 48 hours I would get it back maybe a week later do what. Sounds like some scam ass illegal s*** Scam ass illegal s*** that's what I don't like

They don't clean the room and smell of cigarettes

Good Good

The hot water We was treated like drug addicts at first, was sent to the 6th floor where the door lock was dead and drug addicts rommed the floor, then i was sent to the 4th floor where the bathroom has mold on the ceiling and walls. The mirror in the bed area had mold. The elevators arent cleaned, there was 2 drug addicts fighting in the parking lot, we was standing in the parking lot and witnessed the boyfriend slash 4 of his girlfriends tires.

Location and price was convenient Dirty and moldy. Items in room were broken.

Good Good

Exceptional

We was treated like drug addicts at first, was sent to the 6th floor where the door lock was dead and drug addicts rommed the floor, then i was sent to the 4th floor where the bathroom has mold on the ceiling and walls. The mirror in the bed area had mold. The elevators arent cleaned, there was 2 drug addicts fighting in the parking lot, we was standing in the parking lot and witnessed the boyfriend slash 4 of his girlfriends tires.

Dirty and moldy. Items in room were broken.

Exceptional

Bad

At check-in the lady was more concerned about her cell phone call than helping out guests. She was not helpful at all. Breakfast was mediocre.

Good

it was good !

Ended with a sinus infection from the wet carpet.

Poor

Great

Yes

The room conditions were unacceptable. I was unable to properly shower due to nonexistent water pressure. The bathtub appeared to be spray-painted and was peeling, and the shower head was both rusted and covered in mold. Overall, the cleanliness and maintenance were very concerning. The continental breakfast was equally disappointing. It was scheduled to start at 7:30 a.m., but by the time I arrived at 7:33, there was nothing left except a mess. It appeared that only a handful of guests were accommodated before everything ran out, which is unacceptable for a hotel of this size. Considering the nightly rate, the overall experience did not meet even basic expectations. Unfortunately, the room was nonrefundable, making the situation even more frustrating. Lesson learned.

Not kept clean. Laquinta normally kept better. Tight parking lot. I had a car trailer.

The Pool and location The bed , the matress was old and the floor

Hotel was worse I have ever stayed in ! Old, needs many repairs, dirty and room smells terrible !

It was in Florida The whole experience

Checked in and turned on the lights roaches everywhere no good at all

The room smelled of mold and the bathroom was in need of a major renovation

The carpet smells musty and is damp.

it was not

Moldy smell and outdated!

The entire building needs remodeling! The mold smell is ridiculous! Bathrooms had missing vent cover! I would never stay there again!

You should take this property of your list. Its filthy and the staff is

The carpet in the room was completely wet, as soon as we opened the door, we smelled the mold and humidity. The filter of the ac was moldy as well. TV wasn’t working. They put just a tiny bottle of shampoo but it wasn’t even enough to wash hands for once. There were hair in the bathtub. The bed sheets were not clean enough. And they knocked the door 1 hour before our check out.

The staff was very friendly and pleasant. Pet friendly. No one seem to mind or say anything about our dogs were barking, the room was comfortable. The air-conditioning worked perfect it was easy to adjust and I was glad I had a nice size counter sink. Refrigerator worked didn’t use the microwave so I don’t know if it worked or not and there was a coffee pot and an ice bucket even had hotel essentials; if you needed it enough towels for the two of us and we would get more if we needed any

Disgusting hotel. Everything was dirty even in the second room. Had it not been for important event that weekend and hotel prices being astronomical everywhere else I would’ve left.

Moldy and dirty, didn’t want to spend to much time in the room

The whole property looks to be falling apart and just slapped paint over it.

Bed bugs. Rooms felt dirty.

One working light , mold everywhere , toilet didn’t work, no hot water , black dirty floors, vending machines don’t work , drawers were moldy and barely open good

I am enjoyed my stay and the staff at the front desk, provided excellent customer service. I would highly recommend the hotel for anyone staying in West Palm Beach.

There was mold all over the window curtain and wall. The carpet was wet and dirty. Really wanted to walk out but we needed to catch our flight in a few hours being next to the airport. Extremely dissatisfied having 2 small babies in tow. Would love a refund.

Is was so dirty! Cigarette butts floating in pool, smelled like urine and mold. Had to leave the hotel at 10pm because there was a cockroach in our room! Do Not Stay here!

The room was okay. Reasonably clean. Check in took a long time due to front desk clerks poor English skills . We had to have our room key reprogrammed daily because it stopped working. Compared to other similar properties the breakfast was poor. The toaster and microwave kept tripping the circuit breakers. Needs improvement.

The place was a dump

Didn't feel safe with teenage daughter. Had to leave. Parking is sketchy. Room was dirty. Wish I could get any money back...left within mins.

This place is a dump! Airport shuttle misleading as they don’t start the shuttle until 10:30 am.

The staff could have been more helpful.

Worst place we have ever stayed in. The door didn’t even close in our room, the bed was so small, I have never seen couch cushions used as pillows,the water pressure was non existent, I could go on. It was the worst

Falling apart not a good stay

Very run down, musty. Scent sprayers can barely contain the old smell. AC unit sounded like hurricane rain hitting the windows every few minutes.

The room was clean and well maintained. Property was well taken care of.

2 star

Dirty carpets. Mildew smell. Hallways hot and mildew. Good location. Nice large TV. Shower water pressure not the best.

The receptionists was nice.

Doesn’t have a gym and the pool area seems like it was closed off. Only eggs as protein in the morning as breakfast, hot worker for the tea was never hot. But great location within walking distance of food and shopping. Outlet is like 5 minutes walk away from hotel

Run as fast as you can. Discusting, mold, mildew, rat holes, smells attrocious

Discusting property. Mold, mildew, the smell is atrocious. Most people changed rooms multiple times

Our room was not particularly clean. The bathroom should be condemned. It was appalling. The continental breakfast was the poorest I have ever seen and I have travelled the world for 50 years. The elevator had water spilled all over the floor. I have stayed at your hotels before and they were very nice. This one must do better.

This place was run down has mold smell and smoke the rooms were gross the shower wasn’t working the keys stop working multiple times a day. This was by far the worst experience ever

Not so good

Breakfast was very basic. The cleanliness not great, the floor was sticky. The condition of the property needs upgrade big time.

Not happy with Expedia, made booking on the way to West Palm Beach. Arrived to the location I booked and the Laquinta location was closed. Expedia booked me for one further away. Found a hotel in the area I requested. Laquinta refused to refund money. Need this resolved, it borderlines fraud.

Clean room staff are very helpful

The room smelled musty. The air conditioner said it was 60 degrees but it felt warmer. The boy place I was barefoot was in the room, when I went to take a shower my feet were black on the bottom from the rug which felt moist. I asked for change of a $20 bill and they did not have smaller bills. I’ve never had this happen in a hotel before. The breakfast bar was mediocre. The only choices were cold cereal , bagels, toast, and a breakfast sandwich that had to be microwaved. The reason I chose this hotel was because they had a shuttle to the airport. I asked if I needed to sign up and I was told the shuttle starts at 10:30 am. My flight was boarding at 10:40. The only option was paying Lyft $20 for a 10 minute ride to PBI airport which was 10 minutes away. So if you have an early flight you’re SOL!!!!! Wyndham should be ashamed for putting their name on la Quinta.

Facility was probably an 80s feel definitely needs an upgrade. There are no airport shuttles on the weekend. The staff was constantly on video chats with their family members in all of the common areas. You couldn't get away from it. I couldn't hear the new on the TV in the breakfast room because of the gal video chatting on her phone loudly the whole entire time and also in the lobby. This place deserved a 5 star rating and no more. Lesson learned I will pay more so i can enjoy!

Woukd not recommend staying here.

Very outdated

Doing their best with a hotel in desperate need of repairs and upgrades. The breakfast is definitely a small step above continental. Grateful for their effort

4th floor carpet was NASTY. Place needed a complete remodel! Not what I expected at all for the $ I spent. Breakfast was minimal - below expectations. AC was loud - hard to sleep. Need Wyndham unannounced inspection team to show up and detail findings and recommendations.

The facility was not clean, I found the place old and in very bad condition

Needs update and maintenance

The pictures of this LaQuinta are very very misleading, the place is very rundown, the room and the entire place needs to be deep cleaned from top to bottom, the smell horrible and the staff does not care, and you can tell even by their apperance and lack luster ability to help. We also had a friend traveling and their room had to be changed and then when changed it had insects all over. This property needs to be closed and cleaned, if not update the pictures so people know the truth.

The pictures of this LaQuinta are very very misleading, the place is very rundown, the room and the entire place needs to be deep cleaned from top to bottom, the smell horrible and the staff does not care, and you can tell even by their apperance and lack luster ability to help. We also had a friend traveling and their room had to be changed and then when changed it had insects all over. This property needs to be closed and cleaned, if not update the pictures so people know the truth.

1st room was not made up when we entered. Back to front desk. Got a different room. No Toiletries, mold around the floor in the bathroom, no counter for personal items. Asked for extra pillow & blanket.Told to come to the lobby at 5:30, no e yet, come back at 6:30. No one willing to deliver them

The rooms were dirty and smelled bad. The sheets had stains. Will not return.

The rooms were dirty and smelled bad. The sheets had stains. Will not return.

Room was the best thing about it. Very old and rundown. Advertised shuttle pickup from airport but they said no not on weekends!

Room was the best thing about it. Very old and rundown. Advertised shuttle pickup from airport but they said no not on weekends!

This place is your basic motel.

This place is your basic motel.

Room wasn't cleaned in 3 days.stff was horrible. Dint speak English or Spanish. No towels or soap. I left a day early on my trip. Breakfast was just terrible

Room wasn't cleaned in 3 days.stff was horrible. Dint speak English or Spanish. No towels or soap. I left a day early on my trip. Breakfast was just terrible

Very dirty, bugs everywhere DON’T STAY HERE

Very dirty, bugs everywhere DON’T STAY HERE

Toilet paper roll holder was barely hanging on the wall. You have to call to get your room cleaned. Even though we called we did not get our room cleaned. Our key card barely worked most of the time. The microwave plate did not spin. The sink was outside of the bathroom which is an odd layout. Overall the hotel was older than the pictures shown online.

Toilet paper roll holder was barely hanging on the wall. You have to call to get your room cleaned. Even though we called we did not get our room cleaned. Our key card barely worked most of the time. The microwave plate did not spin. The sink was outside of the bathroom which is an odd layout. Overall the hotel was older than the pictures shown online.

This hotel is totally rundown, extremely filthy hallways, elevators rooms you name it. Everything needs to be thoroughly cleaned and updated. Many broken things like baseboards, rugs pieces of plaster. The windows are moldy. We had bugs in our room. At least they were dead, but a lot of them I would definitely not recommend this to anyone until they step up to the plate and do a complete All Over renovation or at least deep, clean and replace item or corroded items.

This hotel is totally rundown, extremely filthy hallways, elevators rooms you name it. Everything needs to be thoroughly cleaned and updated. Many broken things like baseboards, rugs pieces of plaster. The windows are moldy. We had bugs in our room. At least they were dead, but a lot of them I would definitely not recommend this to anyone until they step up to the plate and do a complete All Over renovation or at least deep, clean and replace item or corroded items.

Sink not in the bathroom, toilet seat not fitted with proper fittings and only 1 trash can. Floor carpet was damp and the room smelled musky. Fan wouldn’t stop running so I shut it off. Very disappointing for the price I paid. Room 413. I’ve stayed in several La Quinta hotels and this was way below standard. Changed my mind about staying in ever again. Way over priced for what what I expected.

Sink not in the bathroom, toilet seat not fitted with proper fittings and only 1 trash can. Floor carpet was damp and the room smelled musky. Fan wouldn’t stop running so I shut it off. Very disappointing for the price I paid. Room 413. I’ve stayed in several La Quinta hotels and this was way below standard. Changed my mind about staying in ever again. Way over priced for what what I expected.

My room smelled like urine. The floor was very sticky. My comforter had burn holes.The entire building is very run down and the photos do not reflect the state of the building especially the dingy room. The airport shuttle only runs on weekdays until 5 pm which was the only reason we picked it for a Saturday flight. That’s not stated on the listing. Not the money.

My room smelled like urine. The floor was very sticky. My comforter had burn holes.The entire building is very run down and the photos do not reflect the state of the building especially the dingy room. The airport shuttle only runs on weekdays until 5 pm which was the only reason we picked it for a Saturday flight. That’s not stated on the listing. Not the money.

Disgusting and simply awful

Disgusting and simply awful

The staff was kind. However, the room needs to be updated.

The staff was kind. However, the room needs to be updated.

Noted hole in the wall, the hallway was malodorous.

Noted hole in the wall, the hallway was malodorous.

First, the hotel smelled musty and moldy. Our room TV was unable to be used as the sound could not be turned up. Our hotel phone couldn't be used as the phone line was severed. The main door lock plate was barely on the door. The toilet didn't flush properly. The shower curtain rod was loose and was loose from the wall. There was a desk but no chair. The blinds could not be opened. The bathroom doorknob was loose and was then hard to lock.

First, the hotel smelled musty and moldy. Our room TV was unable to be used as the sound could not be turned up. Our hotel phone couldn't be used as the phone line was severed. The main door lock plate was barely on the door. The toilet didn't flush properly. The shower curtain rod was loose and was loose from the wall. There was a desk but no chair. The blinds could not be opened. The bathroom doorknob was loose and was then hard to lock.

I would leave negative stars if I could.The room was disgusting. Was extremely outdated not cleaned well, and there was mold in a few areas, including an active leak under the sink. I was told I was getting a refund and I wouldn’t be charged for not staying, but haven’t been reimbursed yet.

I would leave negative stars if I could.The room was disgusting. Was extremely outdated not cleaned well, and there was mold in a few areas, including an active leak under the sink. I was told I was getting a refund and I wouldn’t be charged for not staying, but haven’t been reimbursed yet.

Worst hotel we stayed in, Dirty rooms , sheets were stained, carpet was missing along the tack stip with the tacks sticking up, doors were stuck, yelling and screeming in the hallways at 1am, the bed was broke in the middle and almont sunk to the floot carpets in the hall were filthy, stained and smelly, mold on the windows, Wyndham should be ashamed to have there name on this and the other ones, pool was ice cold, dont stay in room 310

Worst hotel we stayed in, Dirty rooms , sheets were stained, carpet was missing along the tack stip with the tacks sticking up, doors were stuck, yelling and screeming in the hallways at 1am, the bed was broke in the middle and almont sunk to the floot carpets in the hall were filthy, stained and smelly, mold on the windows, Wyndham should be ashamed to have there name on this and the other ones, pool was ice cold, dont stay in room 310

Dirty, dirty and dirty

The room was nice and clean. However, the room had the scent of cigarettes.

The room was nice and clean. However, the room had the scent of cigarettes.

The sink was not attached to the wall very well and seemed to be an after thought. The hair dryer was failing off the wall. The bathtub was full of mold especially around the bench. Reminds me of projects

The sink was not attached to the wall very well and seemed to be an after thought. The hair dryer was failing off the wall. The bathtub was full of mold especially around the bench. Reminds me of projects

First off the staff was great... It just needs updating and maybe a really good deep clean and remodel. The bathtub did not look inviting.

First off the staff was great... It just needs updating and maybe a really good deep clean and remodel. The bathtub did not look inviting.

very cheap, pillows were small and square. for this price really disappointed. needs an urgent renovation.

very cheap, pillows were small and square. for this price really disappointed. needs an urgent renovation.

The hallways smell like urine. Rooms are filthy, seriously lack cleaning. The in room carpet was compacted and sticky from lack of a good steam clean. Bathroom moldy, breakfast was a health hazzard, boiled eggs in a fridge and a gallon of milk no time as to how long they have been there. Toast, yogurt and cereal is not breakfast

The hallways smell like urine. Rooms are filthy, seriously lack cleaning. The in room carpet was compacted and sticky from lack of a good steam clean. Bathroom moldy, breakfast was a health hazzard, boiled eggs in a fridge and a gallon of milk no time as to how long they have been there. Toast, yogurt and cereal is not breakfast

I don’t recommend anyone ever stay at this dump… You can usually tell what your room will be like by the up keep in the parking lot then the lobby. Front the outside to the rooms it just got worst… The heath department has already been contacted… Thus place should be closed down…

I don’t recommend anyone ever stay at this dump… You can usually tell what your room will be like by the up keep in the parking lot then the lobby. Front the outside to the rooms it just got worst… The heath department has already been contacted… Thus place should be closed down…

opt out

opt out

There were roaches in my room

There were roaches in my room

The hotel is in terrible need of updating....it was sleazy and dirty! Hated to stay there after we went in to our room...ugh!!!

The hotel is in terrible need of updating....it was sleazy and dirty! Hated to stay there after we went in to our room...ugh!!!

I enjoyed my stay! The staff was really friendly and helpful!

I enjoyed my stay! The staff was really friendly and helpful!

Very very unclean, and worn out

Very very unclean, and worn out

The staff was knowledgeable & courteous but the hotel shows it's age.

The staff was knowledgeable & courteous but the hotel shows it's age.

not a great clean room - hotel needs to be updated

not a great clean room - hotel needs to be updated

Hotel and room needs updating! Bed was very comfortable and no issue with the a/c

Hotel and room needs updating! Bed was very comfortable and no issue with the a/c

I am dissspointed with Expedia because I cancelled that reservation and they charged me one night of hotel without staying. I am never will use Expedia again and the car wasn’t what we expected also

Staff was great, but hotel a bit run down. 1st room we got had no heat (cold spell in Fla at the time) so after they checked they moved us to another….but the hot water was iffy. The hot water worked on Monday morning, but Sunday night we ran & ran the water & didn’t get above tempid. There was other people with hot water issues too & they ended getting a refund & going to another hotel.

HORRIBLE SMELL. Dirty. I left.

It started with the phone not working. We were working on an emergency job and didnt get in until 5 am. Tried to call several times. Tried to book additional night at check in and was told we had to book online only. booked online and was told we had to switch rooms or pay $25 per room if we wanted to stay in the same room. Front Desk Staff was the complete opposite of helpful.

It’s really a crappy hotel - dark rooms, lamps with MIA switches do you can’t turn them in, lukewarm coffee and “hot” water at breakfast - and the “free shuttle” only runs from something like 10 to 5. The whole place is kind of dirty too.

yes, all great

The lobby is depressing - the worst furniture one can buy from a second-hand store - certainly discourages hanging out. There is no other place to congregate except the breakfast room when it is open. Breakfast is cold cereal, waffles, apples and oranges, Dannon low fat yogurt cups, bagels, muffins, toast. The coffee is good

Rooms needed upgrades

Room was disgusting. Hotel was dirty and run down. Positive was the bed was quite comfortable and front desk woman was nice. Carpet in bedroom was sticky and gross. Breakfast was surprisingly fine. Good selection.

Room neglected and dirty

Awesome

Stay was an overnight before a flight. For that reason the accommodations were suitable. For the future stays i do not recommend this hotel. The hotel needs lots of upgrading in the areas of the hallways.The bathrooms and some of the rooms. The room I stayed in was very small. Even though it was a four size bed, the room was still small. Air conditioning works well when it's hot outside.But it makes the room very cold with the curtains closed. The shuttle starts too late for people who have to go to the airport early and breakfast is not available early enough.

TV could not get the football games

Everything is good condition considering the hotel is older and does not appear to have been upgraded or maintained well. Staff was cool and understanding.

I wasn’t very impressed with this hotel. The staff was OK. The breakfast was OK but for the price of a La Quinta it was expensive, especially when you see the room wear and tear. I usually don’t post reviews, but I feel people should see what it actually looks like in the room before you book it. These are things that could be repaired and cleaned up. The paying almost $200 for this room was ridiculous.

Place is dirty, dated and not worth the price.

Hotel is dirty & unkept. Garbage overflowing in common areas. I wouldn't recommend to anyone.

Didn’t have fox channel which my football team was playing on. First room tv sound didn’t work so moved me to another room which had less than 38 inch screen. Breakfast was okay coffee not good. Building was beat up and while clean there was hair in bathroom and I am bald so cleanliness was suspect.

front desk staff .. are rude and disrespectful....

No hot water all week change rooms same thing the help was useless

The room smelled like a dirty mop. Used Qtips on the floor by the bed when we walked in. Small ants on the desk, bed ,and bathroom. The comforter had makeup on it from someone previous. Fir the $ it should of been better

Just an old hotel. Slowest elevator in Florida. My room smelled moldy.

Rooms were dirty, dampness in room, stinky. Coffee machine not working, telephone wire was cut off. Very depressing stay. Breakfast was just a formality, no courtesies in the restaurant. Will never stay in La Quinta again

Room smelled bad, also carpets were dirty, and no room service for the 3 days we stayed.

It said on the website that there is fitness center and there is no fitness center. For 240 dls a night, it was a bad experience. I usually never complain.

Room have pieces of wall missing, has not ben painted or fixed for a very long time. All showed a lot of wear and tear. Bathtub was old, with marks and had glued mat to cover it. Totally neglected... even lacking light bulbs!

Parking easy

the room is fairly clean.

My wife and I stayed here 3 years ago, so it wasn’t this Terrible but when I checked out after our 2 weeks stay the Manager said next time when I come the hotel will be renovated, that’s why I gave it another try. It was a Terrible Experience. From the Dirty Rugs in hallways/room dirty furniture/towels water pressure and cold water for showers, Chip Paint in bathroom, dirty tub etc. Would like my Money back or some kind of refund!!!!!

Room had only cold water, the tub faucet was dripping the whole night, the breakfast was severly lacking, and there was a smell in the breakfast room that got my gag reflex acting up. We've stayed at other La Quinta locations before, and this hotel definitely doesn't meet standards. Other than the convenient location by the airport and I-95, I would not recommend staying here.

Hotel needs upgrades

I could not stay at this property. The only thing I can say positive is that the front desk clerk was very accommodating when I told him I could not stay there. I am a single female and did not feel safe there. The lighting is awful in the parking lot and the halls are dark. The carpet in the halls is filthy and the rooms are beat up. Including the doors. There were holes in the walls and ceiling and the headboard looked like rats had chewed on it. I am appalled that Wyndham would promote a property like this.

great, except brand new toilet eat was not fastened down properly

Room was NEGLECTED! The ABSOLUTE WORST hotel I ever stepped foot into! Didn’t even stay the night! I am STILL trying to get in contact with a manager! This place is so unprofessional! VERY DISAPPOINTED!

Room was clean, beds were nice. Bathroom was old and needed updating.

common areas, particularly the staircases, are not well-maintained and lack cleanliness.

Hotel very old and worn down. Musty smell. No hot water in the sink- like the actual hot side of the faucet didnt work at all. Multiple people were in lobby complaining about the water issues while we were there. I would not stay here again.

Breakfast was okay. Not a lot of variety, but good quality. The room was not the cleanest but the beds were very comfortable. Over all it was a good stay.

Very old hotel bathroom had mildew horrible

Parking is good

The room had a weird smell. The breakfast was microwavable premade breakfast sandwiches, oatmeal cups, yogurt, fruit and they had 1 waffle maker.. along woth teas, coffees and juice

The door knob was broken and the full breakfast was actually a continental breakfast. There is no airport shuttle after 5pm out on weekends

Stay was okay

The staff was not helpful at all

This hotel is disgusting. The sheets were dirty and not changed after the previous person stayed there. The maid just made the bed. And the place smells. The worst hotel I have ever stayed at in my entire life.

Airport shuttle hours were not conducive to your customers who have earlier flights before 12 noon. I won’t stay at a LaQuinta again and I’ll let me family and friends know to steer clear as well

Room was in good condition. Breakfast time was okay however I think it would be wise to invest in a second or even a third waffle maker so that the wait time isn't as long. Plenty of Parking in lot. Plenty of stores, restaurants and other things within short driving distance

Stayed here many times , wonderful experience, very friendly staff , spotless room , comfortable, clean , and most importantly QUITE .This hotel is highly recommended

Nice hotel

We were in town for a hospital procedure and the staff was very understanding and accommodating. The room was nice and clean.

Bathroom tub had hair and door was hard to open and close, loud

Check in staff was not the most gracious during check in. Check out in the morning was a different experience, very pleasent and helpful. Room was fine except the shower curtain rod was about to fall from the wall and my mattress had a bad divit in it on the edge. But I still slept fine.

Sheets were dirty and when I asked about new sheets I had to go to the front desk to get new sheets….which were also stained and dirty. Young lady at the front desk we rude and inconsiderate.

old room, good location, was clean and easy

Bad

It was not what I expected the first room they put me in, had no sheets, was never clean.They put me another room where the door barely f****** opens.And closes.\nMe a drug hotel

room clean staff cordial but scary parking area .aldo hotel not in a safe area. listed as Wyndam property so expected better accommodations

Clean room

The door would not close, the fauset leaked, this place needs to be updated and repaires need to be made soon.

Need to clean and update

The hotel is old, smelly and needs to be upgraded.

The Wi-Fi was broken, didn't work and probably people, spies were hacking the Internet. Also, the hotel didn't provide silverware at their gourmet expensive restaurant and the breakfast was awkwardly junk cheap food that came from the $81 Billions Jail Prison correctional Systems story told by Shop NBC American Greed even though Wall Street, New York Stock Exchange left a tip for $One Million USD. Merry Christmas and Happy New Year

Not as advertised, room was dirty and smelled like cigarettes even though it was a non smoking room. It was loud throughout the night. The housekeepers were arguing in the hall. I would not recommend.

Staff used a fabricated story that they was a glit

Was told shuttle service was available that night for in the morning. Went to get a shuttle said that didn’t start until 10:30 in the morning. And that was in reason for staying there VERY PISSED.

First off where do i began! Initially arrived people hanging out side property like the projects. Walked inside to women looking so unpleasant like what do you want!!!... checked in and the room was so dirty!!! It smelled dirty!! You can tell the carpets wasnt vacumed the interior decor was peeling garbage cans in hallways running over!! The room .. hair in the sink , smells of cigarettes lingering... asked for different room, it got worse i was afraid to enter ! It gave such a bad vibe i didnt even stay camped out in my car at airport

The property can use an uplift as it feels old and in my room the bathtub needs to be replaced as the paint on it was peeling off and there’s humidity. I would not stay in this property if my budget allows it. This is a low budget hotel

Staff was not accommodating. Common area wasn't clean. Dining area limited with little options for breakfast offered. Room was stuffy, gave me terrible allergies. Had to cancel the second night.

room was old and filthy, should have spend a few more dollars and went to a nicer hotel

Good

The rooms were horrible! We changed rooms twice and all smelled wet and like mold. The tubs had like gray spots in it like it wasnt cleaned properly. The hotel itself is so outdated and the rugs look like they haven’t bin cleaned in years. When asked if we can have beter rooms because I did book two the front desk clerk says we should've checked in earlier to get better rooms.....like what so you know your rooms are disgusting and still having persons pay almost $200 each for that 😳. We tried to find another room last minute but was unsuccessful and the agent said we would not be refunded because we had already checkin. That hotel needs full renovations no one should be allowed to sleep in those conditions

The bathroom door was locked in the room, and the luggage rack broken. The air conditioner was molded over and the room smelled super unhealthy. Great location, but the entire place needs gutted and redone.

I checked in and immediately after 5 minutes I checked out, I was verY scared to be on the area. The staff was very attentive but I would not be able to stay there, therefore I am requesting a refund or at least a part of the refund or credit. My bad I didn’t check the area before

At the end I overpaid for the poor service thanks to the staff

The staff was helpful. Our TV didn't work, and they moved us immediately. I wish the rooms were cleaner.

Room is neglected, smells, needs paint, old carpet, old furniture. Spacious but very neglected. But front desk girl was very friendly.

The staff very friendly..but the hotel need to be rebuild..my goodness..it's non se

The facility is in DESPERATE need of renovation. From the parking lot, elevators and room and EVERYTHING in-between, there are obvious signs of a facility that has been ignored for too long. In the room,that looks like a cheap motel room from the 80s, furniture needs to be replaced or refinished. There was rust around the lamps on the bedside tables, the window hasn't been cleaned in a while; the door knob to the bathroom needed to be fixed - for a moment I was afraid that I was going to lock myself in. Very small ant-like insects were crawling around on the desk by the bed. The mattress needs to be replaced. I made the mistake of looking for a low-cost room since I was only going to be in town from Monday evening until Wednesday morning. I was not expecting a "resort-like" facility with a lot of amenities and features. However, I was expecting an environment that was clean and well maintained. My experience has removed the "La Quinta" brand from possible destinations..

Staff were reasonable

The bed had blood stains on the sheet. They have never gave me back my $100 deposit on either room they also charged my credit card and never got that back when i did ealry check in.

Yes

The first room I got had an old bathtub that was stained and missing a tile next to the tub on the floor. They upgraded me to a King size bed which was much nicer but the small corner sofa had a fresh grease stain and the cushion was ripped in the back and the white inside foam was popping out. Then at 12:35 there were two dogs barking nonstop for half an hour and in the morning they started barking again at which point I checked out and went elsewhere. Never again.

Everything good

No issues with safety close to shopping and food

Room was not cleaned at arrival. Carpet look too old and smelly. Door handle was broken and almost falling off

No comment

Great

The first hotel we were sent to was closed. We spent a hour and a half on the phone finding other accommodations. Not so happy. Second was very nice people.

The smoke detector was missing, bathroom door would not close properly, hair on one of the bathroom large towels. I have pictures of all 3 issues, but the front office counter staff was not interested and told me to call someone to forward the issues. I told him I would leave a negative review but I was not going to call someone else since I was reporting it to him, he was okay with that.

Ceiling had mold and the tables and lamp were all stained. The front desk staff was rude and provided very limited information they were unapproachable.

Was absolutely horrible, bugs in room, couldn’t get moved right away so was supposed to get a discount that we never received. Terrible experience

Not to bad

We stayed here because our previous hotel was cancelled and this is where they moved us to. The hotel was awful. Door to the room was stiff and almost broken, the shower was either scalding hot or freezing cold (no inbetween), and the staff refused to help with my dietary requirements for breakfast, even though I’d messaged almost a week in advance. When I asked if they’d just grab me some oat milk so I could have a coffee it was just met with a no. Something so simple could’ve made me feel so much more accommodated.

Good

Habitación con olor y muy viejas, descuidadas. No vale el precio que se pago

Everything in the room felt wet as if they never dried it fully. The issue is humidity because even our clothing ended up feeling the same way. Definitely a dated hotel in need of repairs and upgrades.

I got there at 2:00 p.m. and I was a little disappointed that my room wasn't ready until 3:00, but that's on me. Still, it would have been nice to get in a little early. I took a picture of my ID and gave my credit card information for incidentals online but yet they asked me for all that information again at the front desk. Why did I do it online? The front desk guy could have been a little bit more happy but who's to say? It's just an okay hotel and everything is old and kind of run down. Lastly, I was disappointed because breakfast started at 7:00 and I was long gone by then. I paid less than $100 for the night so you get what you paid for but I was expecting a little better.

Good.

Good job

Have milold in the room. Room not cleaned properly. Dirty elevators.

The sink the water didn’t go down but we made due.

This hotel stole my $100 deposit

Always like this place to come and stay

It was only one night and will never stay at tgis property again. Needs a lot of help, very warn down, dirty, smells of smoke in room, mildew in the rest room. Definitely will not recommend to friends and family.

When ant is on your bed on your pillow😡

Great stay. Quiet and convenient to get around the area.

The property is extremely dated, looks run down. Takes 5min to open the door, guy said everything is so old, you have to shake it then push open-ridiculous!! Saw mold in the room. Appears nothing is being done to upkeep the property. This was a last min stay for 1nt. Would not go back.

Great stay

As I got out of the elevator, the rugs look very dingy smell very musky going into the room. We spotted mode in the bathroom very poor water pressure and as I was taking a shower, the water did not drain properly.

This hotel was disgusting. The room had a damp, mildewy smell. It was so pungent, and the staff could not do anything to accommodate. The room was filthy, with stains on all of the furniture. Avoid at all costs!

This hotel only offers maid service every three days. We were there 4 days and never had any service. Towels were always damp and never received clean ones, trash was never emptied the entire time of our visit. Free breakfast was not bad but day one the juice and water machine was down and no alternative such as a pitcher of juice or water was offered. Therefore only coffee to drink. Most unsettling is I think I am currently sporting bed bug bites. I checked out on line and three days later have yet to receive a copy of my bill with the break showing what I was charged for.

Good!!!!

The room smelled of mildew. The door didn’t close properly. Key didn’t work. 2 remotes didn’t work. Hair dryer didn’t work. Room was in desperate need of repairs.

Furniture need to change.

Room smelt like stale smoke. Bathtub was rusty and peeling. Curtains had huge stains on them. A lot of people loitering and hanging around outside. Main door to the hotel stayed open all night long for anyone to walk in or out. Staff overall was fine. Breakfast was limited but decent for the price.

Good service and good people attending at all times

That said, the staff was friendly and helpful and did all they could to make our stay comfortable.

Good

.

Great

The room is was dingy

All around great affordable stay

The hotel was very nice. Room was clean and linens were not stained. I called down to the front desk 2 times over the 3 days I was there and received help both times. Breakfast was a perfect amount of choices and food. I was able to sit at the pool only one afternoon due to poor weather and it was very enjoyable as well.

I decided not to stay due to the area and the customer service. I got there early and the front desk staff was rude

I have an unpleasant neighbor who doesn't respect other people's sleep time.

Nice place

Very Old bathroom

The night front desk person was a littlw rude. The only hot item on their breakfast is waffles.

Great guy at the reception desk.

Only 21 or older can rent a room. I get it, but still not happy.

The staff was friendly & knowledgeable. Check in and check out was seamless. Room was clean however smelled moldy unpon enter. The hotel needs serious renovations.

Good view from my room but my experience there with the hotel as far as buying drinks at the vending machine were expired. I drink two expired drinks. I didn’t notice it until I tasted it and I wasn’t feeling well. I also bought two ice creams. One of them were OK but the other one didn’t taste right I felt like maybe one of the ice cream creams were expired as well. I felt rushed with the receptionist when I first came to check in. I was reading something on the debit screen policy about the hotel as I was reading, I didn’t know if she noticed I was reading. She was telling me about something like I felt rushed all the drinks in the vending machine felt expired. I looked and I seen most of them were expired. The volume on the TV didn’t work. I called the receptionist from my phone. I told her if someone can come up and fix the situation about the volume, she said come downstairs and get another remote. I thought that would be brought up to me instead of us being the customer have to go downstairs to get the other remote. The other remote didn’t work as well so that was a waste of time very very bad experience at this hotel. I thought this hotel was going to be a good hotel. The breakfast was good especially the milk was probably one of my favorites of all the breakfast.

This is the first review I have ever written! This hotel was horrible! The check-in process was terrible! I had booked 2 rooms. At first they said I didn’t have any reservation then said I only had one. After finally finding my reservation the check in process still took 20 minute, needing my credit card and license again even though I had completed the check-in online.I finally got into my rooms and in the first room, the bed was disgusting and stained and they had painted the bathtub so the entire room smelled horrible. The bathroom was covered in mold. The second room was just as dirty with mold stain on the pillow and the hot water faucet at the sink didn’t work at all. I would never stay at this hotel again!

The room service every day was carefully done. Every night as we come back to the room, as soon as we open the door we could see a nice an inviting, clean room. Our bed was also very comfortable and clean.

A very poor introduction to the hotel.

non smoking hotel and you could smell people smoking in the rooms. Extremely disappointed and put in a complaint with this property. Never again!

Very old and outdated Hotel. This hotel definitely needs to be remodeled. Also there's weird people that hang around the outside of the hotel. It could really use a deep cleaning. The carpet was disgusting and very dirty. If they don't want to replace the carpets they should definitely get a cleaning company in to disinfect and deep clean those carpets. The sheets had some stains on them but I don't know if they were stains that set in and do not come out during the wash and it was the same thing for the towels. I also noticed they don't vacuum the floors between guests because I found a couple of things on the floor that probably should have been vacuumed before a new guest came in. The front desk also will not let you check in until 3:00 p.m. on the DOT. I will never stay there again.

There was a roach in the room that I had to kill. My daughter was the one who yelled out mom there’s a bug. It was behind me crawling on the wall The place needs updating . The pictures do not match.

Untidy. Bed spreads was not too clean and pillows very uncomfortable

Not the best stay. Found dirty bedsheets and had to move room. In the next room, the door was half hanging off its hinges, and we had to push it hard to close. The bathtub was not very clean, and the air conditioning unit was too loud. The second room also had the flood lights illuminating the hotel just outside our window, making it too bright to settle down. But by this time, we were too tired to move again, so we checked out after one night.

I could not in good conscience, recommend this hotel. It's unkempt and some rooms looks like.

Terrible customer service

Decent.

I would strongly suggest compensating our stay due to the filthy rooms and my sons suffering from the hug bites

We immediately cancelled our reservation and left hotel.

Not too clean

Very bad service no hot water front desk no good

The staff was great I will say that. I like the available transportation. However my room was not in the best care. The toliet ran all night there were bugs (flies) and the breakfast could have been a lot better. Make your own judgement if you decide to go maybe you will have a better experience

For the area they can provide better breakfast options

Terrible

Great location but needs updates. Bathroom was clean but there was rust in the border of the tub. Same on some of the room laps. The room had a weird wet smell. During breakfast the appliances kept turning off it seems there was an issue with the main power switch.

Great staff!

The pictures give a false representation of the property and of the inside the property has electrical problems is not really a continental style breakfast the microwave an items used for breakfast broke down due to electrical problems day after day minimal staff the property pictures are not realistic of the condition now would give them a one star

Terrible room service. Not enough soap shampoo 2 adults only one for 2 days .numerous complaints about it and very slow rzsluts

I liked it for the price

Room was nasty

The property is dated, could be cleaner and better maintained.

The smell so strong

some type of bugs that made me itchi the entyre time

Poor breakfast.

It is just average, stayed there for three days on the 6th floor. The place was not really cleaned, found the door open(you can smell the bleach they used to masked odors); door was hard to close/open. Deceived from two queen size beds to full sizes. The first night we catch an allergy, the second night, I went to ask for new/clean sheets and towels, I had to wait in front of a door to have the sheets, but the employe came back with: "sorry, we don't have towels at this time, they are still in the dryer, they are not dried yet". My husband had to wait for the cleaning crew to ask for the towels, they gave him two sets of hands towels and two shower towels (you cannot make this stuff up). It takes forever to have your deposit back.

Not clean

I just need d a night to stay to not drive home after my plane landed. It was quiet, affordable, and clean. If you're looking for Bella and whistles, this ain't it. Id you want a comfortable clean place to stay with a lil something something breakfast, this is your place.

Great location, close to the pirt of palm beach for cruise

We have stayed at La Quinta branded properties before and this one was a bit older with a slightly rundown vibe. The staff however were professional and attentive and the room was clean well appointed and very quiet. We reported that the TV in the sitting wasn’t working which wasn’t attended to. Not a big deal when you are staying for one night but should have been taken care of. Oh and a heads up. If like us you stayed for the airport convenience their shuttle doesn’t run before 10:30am which was too late for our connection meaning we had to get an Uber.

Nice and clean. Staff was nice and kind

Everything was ok but they can make it much better the staff was very helpful and very nice !!!

They had a good breakfast with hot waffles you make. They had yogurt and fruit, as well as hard boiled eggs. The bed was very comfortable. The bathroom sink was getting clogged and there was very little warm water coming out of the sink. Hot water was available from the shower. Because this was a room with a large bed, it was a handicap room. We didn’t want to give up the big bed for a room with two bedsheets from the front desk.

The management and receptionist were incredibly rude to me. I stayed two extra nights, and on the third day I decided to request very late checkout which was 3pm. The front desk approved my late checkout request; however, I was struggling to get my apple pay card to go through (currently dealing with credit card fraud and identity theft case) and after charging my card three times in a row and it declining every time, the receptionist felt inclined to get the management involved and they both personally came up to my room to threaten calling the police on me if I didn’t leave. I’ve never felt more insulted and unnecessarily disrespectful by a mediocre hotel’s staff in my entire life. Do not use this location or any other La Quinta in the future unless pointless escalation and unneeded stress from a staff who obviously need to pass the day by filling their silent, dust-ridden, vacant building of a hospitality job with drama they themselves cause.

The hotel is in an awful and deteriorated condition. First, the hotel does not offer housekeeping services unless one requests it. That’s ridiculous. Second, the room was muggy, wet, and sappy because the air conditioning was malfunctioning. Third, homeless people and panhandlers frequented the hotel. Fourth, the complementary breakfast was awful. The only thing they had in abundance was bread: no scrambled eggs, or cereal. Fifth, the bathtub was old and needed to be refinished; peeling paint was all over the place. Sixth, the water in the bathroom sink was too hot and burned my guests. A lawsuit is being considered. La Quinta Inn has really dropped its standard. The hotel is nothing but a dump and should be condemned.

Everything was great the staff the places smell amazing and the pool was clean 10/10

I tried to send a message and subsequently call. Three times before some one picked up. But then was told the shuttle stops at 5:30. So ended up having the grab a ride share which added and put the hotel on the same price range as some much higher quality hotels

This property needs a full refurbishment.

Old property, needs remodeling

Stood here back in February it was great, clean and quiet and the staff was great, stood here again this week, the tub paint was peeling the room was dirty and it was so dark in there. Staff was great but it’s gotten really run down, I also paid for a king and got a full with only 2 pillows

The only positive thing about this hotel, is that there is no smoking. The beds have gotten smaller, and a lot thinner. The most uncomfortable bed I have been in. There were only 2 towels, the bathroom was not that clean, and included a dead roach. Breakfast was suppose to start at 6, but at 6:30 he was still putting things out. The coffee was full of grounds. I will not be staying at this location again.

Most of the staff were personable and helpful. So called breakfast is limited to fast food items and a waffle maker. Nothing fresh. Hotel is very run down looking and is ling overdue for a remodel. If you walk on the carpet in the room barefooted you will have black bottom feet. Pretty gross. Airport and port shuttle only runs Mon -Fri. Our pick up to go to the port was an hour later than we scheduled. Would not stay here again.

Great location, hotel needs updating,great pool. No shuttles during weekends.

Dirty carpets and room smelled bad

It was a little unkept and uncared for

This should be called “La MethLab” - clean it up!

The place has all I needed for a 1 night stay but it is hurting for a renovation. The carpet in the room is old and smelly so they put som kind of air freshener to hide it. Might have gotten bug bites on my back, didn’t actually see bugs but it had the bites. The breakfast wasn’t really good, I didn’t have any. Sorry for my honest comments…

My room was not clean and had old food in the refrigerator and condom left in drawer. Lock on inside of door was broken. Appears to have been kicked in at one time and never fixed properly. Found hairs on my sheets so I put a towel down on the bed to sleep on. I took pictures and will report this to the franchise headquarters.

Carpet needs to be replaced, and the tub looks like it need to be replaced scrapes

This hotel was just not as well maintained as other La Quinta properties I've stayed.

Staff was excellent. Room needs updating and breakfast offering was minimal.

The room is here not up today the bathtub was dirty I found bugs in the draw never again I will stay there

The hotel needs a serious update. The curtains were dirty, the sofa in the room was dusty and questionable to sit on and so many other issues like that in the room.

Would not stay here ever again. Rooms were extremely outdated and in need of some severe TLC. One of our rooms didn’t even have hot water. Do not recommend.

Good

Carpets are not clean and old. Needs to spend some monies to make monies.