Members-only rates
4.2 / 5 Great

The Excelton Hotel

5-star hotel Great Jl Demang Lebar Daun No.58, Palembang, ID, 30137, ID
The Excelton Hotel
The Excelton Hotel
The Excelton Hotel
Check in 2:00 PM
Check out 12:00 PM

About The Excelton Hotel

Experience an abundance of unparalleled facilities and features at The Excelton Hotel.Maintain seamless communication using the complimentary Wi-Fi at hotel.Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discover the wonders of Palembang with ease by utilizing the services provided by car hire and shuttle.For visitors traveling by automobile, complimentary parking is available.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes. During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.Craving relaxation? Make the most of your stay at the The Excelton Hotel with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. For visitors wishing to smoke, designated smoking zones can be found.At The Excelton Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day carefree at The Excelton Hotel, as complimentary breakfast is offered for your convenience.Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday perfectly with a visit to massage and spa on your final days. Be sure to drop by the pool at hotel at least once during your stay.At The Excelton Hotel, utmost care is taken to ensure guests' comfort. Relish your preferred beverage in your swimwear by the hotel's poolside bar. Discover the fitness amenities at hotel to maintain your health and strength during your getaway. License Number(s): 032306375307000

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Business center
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Full kitchen / kitchenette
  • Pool
  • Spa / sauna
  • Family friendly
  • Wheelchair accessible
  • Airport shuttle
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.2 / 5
Great 174 reviews
  • Engine customer Apr 2026

    The breakfast

  • Engine customer Feb 2026

    The hotel was well equipped with swimming pool, gym, and complimentary breakfast, which we liked. The greeter staff at the main entrance of the hotel were pleasant and helpful; however, one of the front desk staff was not pleasant and borderline rude when we asked for extra room keys. I should have taken her name down, but I was in a hurry and frankly quite surprised with her attitude that I just let it slide. That experience alone left a sour taste in our mouth. The rest of the staff were fine.

  • Engine customer Feb 2026

    The breakfast was outstanding, & is typically my top selection criterion, when booking hotels in Indonesia. I'm a walker, & the general area is not [particularly pedestrian suited.

  • Engine customer Feb 2025

    They did not delver my laundry on time

  • Engine customer Feb 2025

    Superb

  • Engine customer Jan 2025

    Nothing.

  • Engine customer Jan 2025

    Very good

  • Engine customer Jan 2025

    Superb

  • Engine customer Dec 2024

    Good

  • Engine customer Dec 2024

    Very good

  • Engine customer Oct 2024

    breakfast was delucious, lot of variation of menu, traditional, western. modern building and room easy to reach, there is a spacious parking lot nothing

  • Engine customer Oct 2024

    Clean, modern, well equipped rooms with all the expected additional room services. The hotel interior and facilities were also clean, modern and high end. Breakfast buffet and restaurant had lots of choice and excellent quality food items available. The rooms mini-bar never gets restocked so had to ask for item to brought to room.

  • Engine customer Jun 2024

    Superb

  • Engine customer Apr 2024

    Superb

  • Engine customer Feb 2024

    Excelton has become my go to hotel every time I visit Palembang now. The staff is outstanding, wouldn’t think that level of service would be available in Palembang. Room was perfect, cozy and the restaurant also serves lovely food. We had a bit of a problem regarding our food but the Chef himself helped us and served the problem right away, we’re very impressed with the service and decided to stay there again a week later. No airport shuttle unfortunately! Quite disappointing as we wanted to book one.

  • Engine customer Jan 2024

    Clean and very helpful

  • Engine customer Jan 2024

    Love the Club room, the bathtub perfect for family with children. The staff really friendly and helpful. I love the hotel having late breakfast for new year, really considerate since we wake up late. Will be one of my hotel list from now on. Continue the good work Excelton The Pool, did not have area for kids, but they provide cute swimming tube for children. Breakfast, i really wish i can get a cappucino or latte.

  • Engine customer Dec 2023

    Good

  • Engine customer Nov 2023

    Very good

  • Engine customer Sep 2023

    The location is very central The AC was cold, bedroom was clean, and equipped with great quality amenities The view from the room facing the city was great The staffs were very friendly and helpful

Frequently asked questions about The Excelton Hotel

Does The Excelton Hotel have free Wi-Fi?
Yes, The Excelton Hotel offers free Wi-Fi for all guests.
Does The Excelton Hotel offer parking?
Yes, The Excelton Hotel offers free parking on-site.
Does The Excelton Hotel have meeting spaces, conference centers, or conference rooms?
Yes. The Excelton Hotel offers meeting spaces for business and group use.
Does The Excelton Hotel have a fitness center?
Yes, The Excelton Hotel features an on-site fitness center for guests. Additional wellness amenities include spa, sauna, pool.
Where is The Excelton Hotel located, and how walkable is the area?
The Excelton Hotel is located at Jl Demang Lebar Daun No.58, Palembang, ID 30137. With a Walk Score of 91, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

House rules

Check in2:00 PM
Check out12:00 PM

Why no public rates?

Hotel partners contractually require business-email verification before showing the negotiated B2B rate. Hotel partners offer Engine exclusive business-traveler rates that aren't available to the public.

Verify your work email to unlock all rates instantly.
100% free and without commitment. Leave anytime.