The Alts Hotel
About The Alts Hotel
At The Alts Hotel Palembang, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Discover the wonders of Palembang with ease by utilizing the services provided by taxi and car hire. Complimentary parking is available for guests.Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Alts Hotel Palembang. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience.A few accommodations at The Alts Hotel Palembang also include unique design elements like a separate living room. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests.An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. A delightful breakfast is the perfect way to begin your day, and at The Alts Hotel Palembang, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At The Alts Hotel Palembang, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine. An evening spent within the hotel's bar and nightclub may prove to be just as entertaining as venturing out with your fellow adventurers. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available.At The Alts Hotel Palembang, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage, hot tub, steam room, spa and sauna for ultimate relaxation.At The Alts Hotel Palembang, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At The Alts Hotel Palembang, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat. License Number(s): 55110
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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friendly staff and convenient location! Many of the facilities are outdated and in clear need of repair or renovation, which significantly impacted the comfort and overall experience. The quality of amenities doesn’t match the 5 stars standard the hotel aims to promote. Parking was particularly frustrating, spaces were very limited and often marked as reserved, making it difficult to find a spot in hotel building area. The room layout also lacked thoughtful design and functionality. On top of that, cleanliness was noticeably below expectations, with several areas not properly maintained. While this hotel may have potential, it needs serious attention and upgrades. After giving it a second chance, I’ll be looking elsewhere for future visits!
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Nice room. Clean. None
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Location was good Since booked via booking .com , left over internal room was offered without any Veiw
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Good
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Good Gift shop more goods
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Very good
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Staff was friendly, response time for requests was very quick. They carried my bags but didn't take them to the room. Food was good, pool and gym was clean, - We booked non smoking and were given smoking, - There were cob webs in our room. -The room slippers were worn out. - I was turned away from breakfast due to full capacity, would be nice if two locations for breakfast were made available. - There's no information next to the phone about which numbers to dial. - Only one card is issued for two people and you use it in the lift. - There was an issue with the Netflix
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very closed with all local food favorites almost nothing - all perfect - really I am highly to recommended to come and stay here like in your home sweet home
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Hotel room dirty and facility too old
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The location is strategic, near alfamart and indomart and the nicest thing is that it is across from Pempek Candy. It was so nice to collect the special food for "oleh2" We were asking for extra water bottles. Since morning until the next day, the water never came. We called and called and they didnt reply nor comply. The ac in our room was leaking so we had to change the room.
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Good
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Breakfast was good. However, because it was during Eid holiday, and jammed pack with guests. Some hotel guests were letting their kids running around the hotel corridors, and some ignorant kids kept ringing my room's bell for fun. Hopefully hotel staffs can better manage this kind of incidents in the future ...
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Very good
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Bad
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good value to money
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Superb
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Ac did not work properly....quite warm
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Very good
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Very good
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location good.food should be prepare for the vegetarian people to.if only I can ask them to make a special dish for myself.