Members-only rates
4.1 / 5 Great

Novotel Palembang Hotel & Residence

4-star hotel Great Jalan R Sukamto No 8a, Palembang, ID, 30127, ID
Novotel Palembang Hotel & Residence
Novotel Palembang Hotel & Residence
Novotel Palembang Hotel & Residence
Check in 3:00 PM
Check out 12:00 PM

About Novotel Palembang Hotel & Residence

Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and car hire at the hotel ensure effortless exploration of Palembang.The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours.During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At Novotel Palembang Hotel, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker and mini bar.Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at Novotel Palembang Hotel, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Enjoy an entertaining evening alongside your fellow travelers at hotel's very own karaoke rooms, bar and nightclub.Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities. Indulge in the numerous pursuits available at Novotel Palembang Hotel.Treat and spoil yourself by stopping at massage, hot tub, steam room, spa and sauna for a memorable experience.Begin your holiday perfectly by taking a plunge into the swimming pool. At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail.Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Multilingual staff
  • Full kitchen / kitchenette
  • Pool
  • Spa / sauna
  • Family friendly
  • Wheelchair accessible
  • Public transit access
  • Airport shuttle
  • Smoke-free property
  • Air conditioning
  • Elevator

Reviews

4.1 / 5
Great 60 reviews
  • Engine customer Sep 2024

    The room was dirty and the sheets were filthy Everything

  • Engine customer Apr 2024

    Air conditioning gave me a respiratory infection. Thats dangerous. Need to be cleaned.

  • Engine customer Jan 2024

    The room is spacious, the bed and the pool. Love our room that has a pool view. Has a resort vibe No bath tub. Extra charge to combine a twin bed/ day. The pool chlorine quite strong.

  • Engine customer Jan 2024

    Change in the number of geust , etc The cooperation of the staff was good It is very slow check-in out. The staff do not want to deal with it quickly.

  • Engine customer Sep 2023

    Exceptional

  • Engine customer Jul 2023

    Location The breakfast, its so blahhhh

  • Engine customer Jul 2023

    Facility Check out process took more than 30 minutes because front office staff could not find credit card deposit slip and slow response to call duty manager to settle until I insisted to meet the manager, while I rushed for the ship schedule. After 1 hour the manager found the slip and void my deposit, appreciate the manager to settle but the staff needs to keep the paper properly

  • Engine customer Apr 2023

    Great environment and nice garden setting. Pool was being renovated so it wasn't available, but it looked good Was hoping to use the pool but it wasn't available

  • Engine customer Sep 2022

    Exceptional

  • Engine customer Jul 2022

    Exceptional

  • Engine customer Jul 2022

    Superb

  • Engine customer Jul 2022

    Superb

  • Engine customer Jul 2022

    huge estate, resort like, kids love the garden and the swimming pool alot of ongoing renovation works very noisy and room was old

  • Engine customer May 2022

    I hope more staff at the hotel can speak some basic English. The toilet doesn't function well.

  • Engine customer Apr 2022

    Good

  • Engine customer Feb 2022

    Location. There is close to restaurants. I like the resort style. The front office staff. I booked for non-smoker room, but I got the room for smoker. After complaining then I got the room as I request.

  • Engine customer Jan 2022

    Superb

  • Engine customer Dec 2021

    Very good

  • Engine customer Oct 2021

    Very poor

  • Engine customer Sep 2021

    Very good

Frequently asked questions about Novotel Palembang Hotel & Residence

Does Novotel Palembang Hotel & Residence have free Wi-Fi?
Yes, Novotel Palembang Hotel & Residence offers free Wi-Fi for all guests.
Does Novotel Palembang Hotel & Residence offer parking?
Yes, Novotel Palembang Hotel & Residence offers free parking on-site.
Does Novotel Palembang Hotel & Residence have meeting spaces, conference centers, or conference rooms?
Yes. Novotel Palembang Hotel & Residence features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does Novotel Palembang Hotel & Residence have a fitness center?
Yes, Novotel Palembang Hotel & Residence features an on-site fitness center for guests. Additional wellness amenities include spa, sauna, pool.
Where is Novotel Palembang Hotel & Residence located, and how walkable is the area?
Novotel Palembang Hotel & Residence is located at Jalan R Sukamto No 8a, Palembang, ID 30127. With a Walk Score of 76, the area is rated Very Walkable. Most errands can be completed on foot, with public transit and rideshare easily accessible.

House rules

Check in3:00 PM
Check out12:00 PM

Why no public rates?

Hotel partners contractually require business-email verification before showing the negotiated B2B rate. Hotel partners offer Engine exclusive business-traveler rates that aren't available to the public.

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