Wyndham I-Drive Avanti Resort & Conference Center

Room is pretty clean I didn’t like the bathtub nothing necessary wrong just didn’t look appealing

The only plus to this hotel was the pool.

The highlight of our stay was definitely the pool area. The pool was a great size, and the splash area for younger children was a nice feature. There was quite a bit of sand in the pool, but we still enjoyed spending time there. The poolside bar was a nice touch, and there was a DJ playing upbeat, family-friendly music that created a fun atmosphere. The hotel also has a Starbucks and lobby bar, both of which looked nice, although we didn't try them. The location is convenient on International Drive, though it's a bit of a walk to ICON Park. Overall, this isn't a luxury resort, but for families traveling on a budget who want a comfortable place to sleep and a nice pool to enjoy after a day out, it's a solid option.

H

It was basic. Could’ve been better.

Decent stay for the price you pay. If you're looking for cheap and to spend most of your time at the parks, you won't be in the room anyways. Most frustrating thing was that it was near impossible to find non tap water, none at the front desk and we had to search almost every vending machine on multiple floors of each building before finding one that had a few bottles left. Morning/day staff was helpful and polite, night staff not as much. Harder to reach someone and longer waits for help. Check in and check out was easy. Rooms were a little dirty but nothing extremely off-putting. Housekeeping was prompt when requested. Hot water worked well. Air conditioning was pretty loud if that's something that bothers you, but for the most part this is what you'd expect from any basic affordable option hotel in a high traffic tourist area.

They never cleaned my room 5 days

Great location, good food and drinks on property!

The room is "refreshed" once every 4 days additional cleaning may be an extra charge (towels and soaps can be requested). The property is a mix of indoor and outdoor entry rooms over 6 buildings. None of the property feels clean and neat... everything feels thrown together. The staff was kind and personable.

It was a nice place! Room was nice too. Toilet had issues as well as the microwave, but it was an overall good place to stay!

Excelente para ir con la familia nos encantó el área de la piscina

Fun and close to universal!

Superb

Everything was clean

Front desk was understaffed! All of them had attitudes

Very old needs tons of up grades

If I could give 0 stars I would!!!!. This place is filthy!!! The carpet was dirty as hell, the place smelled like garbage, mold and chlorine. The pool areas was nice . But this place I do not recommend , like at all. The vicinity is in a good area for food , close to the parks. But other than that it’s a no.

They need to clean

It’s close to everything I love everything about it

No recomiendo el lugar, ni es lo que parece y muy mala atención de la manager.

We didnt like that hotel

Very happy with our stay. Will definitely come back.

Muy sucia la avitacion y deteriorada lámparas con polvo y telarañas piso sucio nunca cambiaron sábanas ni toallas en resección me ofrecieron pagar 25 pesos al personal deteriorada lámparas limpieza directamente iñsi quería que me limpiaran la avitacion no lo recomiendo con niños pequeños es más para hombres solteros o que ballan otro propósito no familiar

Everything was pretty good..

It was an Okay stay, not the best room, kinda old with some rusty corners/walls. For one night it was fine.

Great place to stay, staff was a amazing

Very good

Passable

No towels toilet paper could not plug in coffee maker had to move it to a location where I could plug it in room was kind of dark needed more lighting. did not make a big deal of it at the time But, informed staff

Exceptional

Exceptional

The bar and pool When we first checked in for our first night, the staff was amazing. We went to our room. I seen little tiny fly bug on our sheets in the bathroom, there was a bug in between the door and then around 2 o’clock in the morning there was the biggest fattest cockroach on the bed that we were sleeping on and then a couple minutes later there was a spider crawling on the floor I don’t recommend and then they offered us to switch rooms and we took that advantage and it was a good room. I definitely if you do come to this place make sure you’re inside a building and on the highest floor ever. The lady who gave me another key since I wanted to move due to a lot of insects she didn’t even apologize. She was very silent not happy to be at work. I definitely don’t recommend the night people.

So we’ve been staying at this hotel 3-4 times a year for the last 4 years. This is the first time we’ve been back since it’s fully switched to Wyndham. DID NOT ENJOY being tricked into talking to the concierge desk. Was told to go over to pick up our “welcome package” instead we got a sales pitch and they really didn’t want to take no for an answer. We came to drink pinas coladas by the pool not buy a time share. Which we did and the pool was lovely, the view is great. Sadly we did go back to our room for dinner and when we returned the pool bar had closed early. The inside bar was open but didn’t have the same vibe. The room was great and was clean. The only other down side is the arcade has been slowly getting worse. Would be nice if it was maintained so we don’t have to go across the street.

I love staying at this hotel it is one of my favorites it’s clean the ppl are nice and its easy to get to and close to everything

The area was very nice with having good time

Smelt so bad everywhere

Superb

Very good

Room was very clean Nothing

Pool No remote, called customer service over 8 times for them to bring it, tub was YELLOW, I didn’t have a number for my room on my door I had to guess which one it was, bugs in cracks of wall, light in bathroom flickered while we used it!

Exceptional

Very good

Smoke detector in room cut out leaving exposed wiring. Fire violation of major life safety

N/a

Exceptional

Pleasant

Good

No había nada en la habitación, llamé para saber si podían ayudarme con uno, y lo que obtuve fue si no hay, es que no hay, y una risa sarcástica… así que nada, ofrecí comida fría a mis hijos… esto fue algo desagradable .

Thanks for everything

The pool

Drinks and food was great..5 Stars food at the bars and at the kitchen breakfast and lunch and dinner 5 Stars Food

Pleasant

All clean, good staff, I recommend

The property was not maintained at all. The pictures and the actual hotel do not look the same.

Room was clean hot tub was relaxing. The pool was nice very very kid friendly so just be mindful, especially to those adults that want to go to the pool for relaxation. Expect a lot of kids the only caveat I would say negative if anything would simply just have to be two things one. I’m not sure if it was just my specific room, but the AC unit is loud and a sense of it will make random loud noises while it runs and secondly, the pillows can be very, very uncomfortable and very stiff

All good

The pool bar/restaurant is pretty affordable but the marketplace has very limited options.

Very good

Great value, nice pool, nice rooms, very comfortable beds and large room, lots of parking Looks a bit budget but can’t complain for the price.

Exceptional

Very good

Location was good Property is outdated and has alot of wear and tear, room had bugs and leaks from a/c , a lot of rusting and signs of moisture in wall , sheets had stains and overall environment of room was unclean and uncomfortable , video and picture evidence

I really appreciated the late check out option. I also liked the convenience of the room having both a microwave and refrigerator

The pool was really fun.. we had a air conditioner leak in our room but was fixed quickly.. weird thing happened a security guard opened our door in the middle of the night.. really freaked us out and not sure why that happened no explanation given.. just weird

Very good.

Exceptional

Exceptional

The proximity to everything and the pool area was very good also the gym was good. Drink prices at the pool area to expensive no happy hour

It was in a decent location The room was outdated the bathroom tub was peeling, the iron did not work, and it was old smeared on food on the wall the room was not cleaned properly.

ROOMS CLAENER & UPDATED NOT GREAT BUT FOR THE PRICE ITS OK

Location Pool

Exceptional

It’s on the main street and very convenient nothing

Good location for the parks but a bit of walking to get to most restaurants and things to do on I-drive We were originally in the tower facing the highway. We could not sleep the first night. Asked to move and the hotel was very accommodating. We moved to the side of the tower and to the highest floor. Some noise from the road could still be heard but it was much better. The hotel was very clean and was cleaned every fourth day. However, the floors were not done and by the end of our 10 days, they felt very grubby and if you walked bare foot, there was a lot of dirt sticking to them. Our biggest issue was the rooms were adjoined and there was zero sound proofing. When people were staying next door you could hear absolutely everything. One night a family had started their stay and were up until 3 or 4 am laughing and basically shouting. We had to knock on their door a couple of times during the night

Okay hotel for the price, but it’s an old property that clearly shows in the rooms.

Superrrr todol muy bonito volvdre en Septiembre

La ubicación es buena el Uber a los parques sale 6 dólares ida y 6 el regreso total 12 y el parqueo en los parques cuesta 35 o sea si vas en Uber te ahorras 23 dólares

Fair

The staff was wonderful. My room was ok, very clean. The pool area was excellent. The bathroom was sort of small and the shower curtain was too short, so the floor got soaked each time I showered. I loved the location and walkability to various things. Overall, it was quite comfortable for me, a solo traveler. I will use them for my next trip. But, please, get new shower curtains.

Great location & great amenities.

Very good

Exceptional

Very good

Exceptional

Location N/A

Very big hotel, only 1 person taking care of checks in. Microwave, fridge and tv not working, then finally got the tv working connected, and cant share my phone's screen on the tv, what is this 1995?

The room itself also had maintenance issues. The doorknobs felt loose and didn’t seem to work properly, which raised concerns about both quality and security. Noise was another major problem during my stay. There were people outside yelling late into the night, and dogs barking constantly, making it difficult to get a good night’s sleep. The only positive thing I can really say is that parking was convenient and I had no issues finding a spot. Overall, this hotel did not meet my expectations. Between the outdated condition of the room, the maintenance concerns, and the excessive noise, I would not choose to stay here again.

Calling this a resort is misleading. I expected comfort, cleanliness, and quality, but instead the experience felt cheap and neglected. For the price paid and the reputation attached to the Wyndham brand, this stay was unacceptable and did not deliver the standard customers are led to expect.”

The pool was nice did find a roach is the bathroom though

We reserved a king bed and instead was told we had a two gueen room but was actually two full beds. Room was very old and out dated.

Exceptional

Hotel has transportation to Universal all day. Transportation to Disney is a little bit later and not in time for rope drop. Nice pool. Clean grounds. Nice room (except for the smoke detector) great location.

Me gustó mucho, logramos entrar antes de la hora que era

Advertencia: ⚠️ te sacan el dinero de tu banco , te cobran 2 y hasta 3 veces el valor acordado . No te quieren responder . Mucho cuidado por favor con este hotel .

Great

It’s super noisy. If you sleep in the tower all of the noise from people talking loudly was intensified and would echo. The rooms seemed very poorly insulated as you could hear your next door neighbors. It was also not the cleanest.

Outdoor pool is a nice size and clean. The pool bar and indoor cafe is also a plus. There is also an arcade for the children and pool table for adults.

The check-in process was satisfactory. The lobby looked just as it did in the photos online and had a pleasant, welcoming scent. Although the line was quite long due to the Memorial Day weekend rush, it moved at a reasonable pace. The room itself was clean, but the shower area felt quite small and cramped. Additionally, both the room phone and the iron were not functioning, which was inconvenient during my stay. One of the biggest positives of the hotel was its location. It was ideally situated near a variety of restaurants, shops, and popular attractions, including ICON Park, WonderWorks Orlando, The Orlando Eye, Pointe Orlando, and SEA LIFE Orlando Aquarium. The property could benefit from some updates and general improvements. My daughter and I did enjoy the pool area; however, I would suggest adding more umbrellas or covered areas, as there was limited shade and the sun was quite intense. Overall, the stay was okay. While there were some positives, there were also a few inconveniences that impacted the overall experience.

It’s a shame that this nice location and building infrastructure has such a poor maintenance, old and poor quality bathrooms, tables, drawers, etcétera.

Outlets didn’t work only had one working light in the room the bed side lamps did not work and we called to get them checked and no one came to fix them the toilet would not flush at all it was running water all night and had a barking dog all night long next door.

The staff was great and facilities were good. The pool was really good and outside bar excellent. The location was centrally located between the parks and local businesses

The hotel was a great experience overall. The room was very clean and comfortable, which made our stay much more enjoyable. The staff was friendly, helpful, and always willing to assist when needed. We also enjoyed the outdoor pool area very relaxing and well maintained. The bar had a nice atmosphere and good drinks. I would definitely stay here again and recommend it to other travelers.

We had a wonderful time we really love it there

The hotel needs some serious updates the lobby and lobby area is nice but other than that it was a very mediocre experience

Muy buenoo

No realizaron limpiezas en 4 noches 5 días que estuvimos pocas toallas y insumos como jabón de cuerpo, shampu y acondicionador

The room is horrible, not going to go into detail but they had to move us to another room.

Todo

They are in need a good restoration especially on the bathrooms. Clean was wrong, I found hair in several places.

Good job

It was a great hotel to stay at a bonus was the shuttle to Universal Studios and I will book this hotel again because it was so close to all the food places. Pizza Hut was walking distance from my hotel room and it’s really a great place if you want to see and experience Orlando.

Mala y olor a mariguana

Todo estuvo perfecto 👌

I originally planned on staying here for 2 nights for an event at universal. Due to winter weather we ended up staying for an entire week. The kids loved it and spent most of the time at the pool. They have a small arcade but they also had a larger arcade, many shops and restaurants, and a putt putt golf course within walking distance.

Todo menos la estafa

I know the rooms are outdoor but a lot of spiders and bugs in the room

I really enjoyed how everything was really close and convenient such as restaurants. And how accommodating the staff was. The proerty was handicap accessible and pleanty of parking was available. I appreciate when i arrived and checked in my original room I did not realize it did not have access to an elevator to get to my room. I spoke to the front desk and they happily accommodated to move me to a room with an elevator near my room. The pool was just right my son enjoyed the evenings in the pool. The rooms had a constant run cool room 24/7 the AC spot on.

Exceptional

There was no breakfast included and coffee was extra. The pool was decent, but the hotel staff was not very friendly and accommodating.

Muy buena ubicación, atención y relación precio calidad, muchas gracias

Me gusto el hotel pero tienen que mejorar la limpieza de los cuartos

Passable

Disappointing

The property was in a good location and the room itself was decent for a short stay. The staff was polite, and overall the stay was okay. The hotel also seemed family-friendly and close to attractions. The hallways had a funny smell, and the ice machine was out of service when I needed ice. Also, when I needed a dolly for my luggage and bags, I was told I had to leave my ID at the service desk to rent one. My room was also about a three-minute walk from the front desk, which made carrying luggage inconvenient.

Everything All good

Exceptional

I really enjoyed the hotel. We reserved it last minute and it didn’t disappoint. The defiantly need to update a few things but overall enjoyed our stay especially the pool side entertainment

Yes

Good

Exceptional

Exceptional

Exceptional

Location Looks very old.

Exceptional

Superb

However, I do believe the hotel could benefit from updating a few important things, especially the TVs, the rooms, and the air conditioning units. The AC makes a lot of noise when turned on, which makes it difficult to rest properly. They are small details, but improving them could make this hotel experience much better.

Amenities not in optimal condition

Exceptional

Pleasant

The first room I was assigned to wasn't clean. Someone had just checked out. Was assigned to a different room on the 10th floor where the WiFi was out of reach.

Good

Good pool bar selection and affordable pricing

I loved the location as it was near the Outlets and Theme Parks we wanted to visit during the trip. The room was spacious, clean, and comfortable. It was also bigger than the other hotel room we stayed at. The staff was very helpful and friendly and they accommodated all my requests. The only thing I didn't like was the bathtub. The drain was not working properly. But, this was not a big issue since we just used the shower.

Exceptional

I was ofered 2 Queen beds and got 2 full.

Por el resto todo bien

I don’t think the price was worth the cost. I had a problem with the television from the moment of check in. No one helped me although I was told three different times they would. The table in our room was also busted and there was no shower curtain liner so the water went every where. I will not be staying there again. There’s a lot better in Orlando for that price.

The rooms were not good at all…The first room was dirty. The walls were dirty, the ceiling was cracking, the tub was chipped. The second room had hair in both beds. And the third room was filthy as well. The horrible part was that the tub had multiple hair in it & it looked like someone had just showered. After that I left & went elsewhere. The young African American woman was very nice & accommodating. On the third trip back to front desk, I’m assuming the Caucasian guy was management. He was fairly okay but he lied about my funds going straight back to my card. Anyway, DO NOT STAY THERE!!!!

Rooms clean

It was a good stay but next time I would prefer the second floor or higher you hear everything and everybody on the first floor but I loved the stay

The Resort was a nice for my first time I would most definitely come again.

Good stay will stay in the future. Close to everything

Todo bien me encantó el lugar

Un buen lugar muy céntrico todo limpio aceptable para el precio .

Room was clean nice and cozy. My stay was great but im having trouble get someone on the phone to resolve a small issue

Exceptional

My stay was great but im having trouble get someone on the phone to resolve a small issue

Yes - you pay high price plus resort fees but I can't get my hotel room cleaned everyday unless I call. I asked for clean towels and never received. Bathroom needs a upgrade.

Exceptional

Yes the pool was great

Th room and building was clean. The pool was nice and the bar was good. The location is great. Right in the middle of restaurants and shops.

friendly staff

Me and my family stayed for 3 nights and check in process was smooth and they evening offered late check out at a good cost which was very helpful after a long day before. Highly recommended will stay again

We had to move to multiple rooms, doors not locking, beds were horrible to sleep on. The staff were great and done the best they could to accommodate.

Wi-fi

the room size was great and it was CLEAN nothing all good

Exceptional

The location is ideal—close to restaurants, cafés, shops, attractions, and even pharmacies. The rooms are spacious and comfortable; they do not have carpeting, which makes them ideal for people with allergies. They made me wait a long time at the front desk to get my room; nobody seemed to care about the long line of people waiting to check in. After a long day at the parks, the last thing you want is to have to wait for a room—especially without any explanation or apology. The bathroom wasn't very clean; there were shoe marks on the floor, and the shower walls needed a better cleaning.

The location is ideal—close to restaurants, cafés, shops, attractions, and even pharmacies. The rooms are spacious and comfortable; they do not have carpeting, which makes them ideal for people with allergies. They made me wait a long time at the front desk to get my room; nobody seemed to care about the long line of people waiting to check in. After a long day at the parks, the last thing you want is to have to wait for a room—especially without any explanation or apology. The bathroom wasn't very clean; there were shoe marks on the floor, and the shower walls needed a better cleaning.

Nice clean rooms, pool was great for the kids . Breakfast for moms was definitely great. Thanks guys N/a

Nice clean rooms, pool was great for the kids . Breakfast for moms was definitely great. Thanks guys N/a

Close to universal but very...

the room size was great and it was CLEAN nothing all good

Wi-fi

I we're never gonna be back again. In this place, staff, not friendly, they are not communicated. Pool doesn't have umbrella housekeeping, not cleaning. We changed 3 times the room. Because all hotel smell bad.the floor sticky elevotores not nr i don know wher yoy are

The property is very close to Disney and Universal The property appears to be an old motel that they tried to renovate, but did not do a good job. Damaged the doors, damage walls and there’s no security on premises. Very sketchy place

Superb

Great location, right by Universal Studios and lots of great food and stores nearby My room didn't look like it had been cleaned, there was hair in the corners of the room and in bathroom, there was garbage left out in the hallway and it was super noisy (but that's to be expected at a family-friendly space near a huge theme - park --it just was super noisy because of drunk adults after midnight, which was obnoxious and made it hard to rest). I was also charged almost 4 times the room deposit upon my departure, which couldn't be corrected immediately (when I caught it before I got in my car to drive home) which made my trip home more difficult.

Great location, right by Universal Studios and lots of great food and stores nearby My room didn't look like it had been cleaned, there was hair in the corners of the room and in bathroom, there was garbage left out in the hallway and it was super noisy (but that's to be expected at a family-friendly space near a huge theme - park --it just was super noisy because of drunk adults after midnight, which was obnoxious and made it hard to rest). I was also charged almost 4 times the room deposit upon my departure, which couldn't be corrected immediately (when I caught it before I got in my car to drive home) which made my trip home more difficult.

The property is very close to Disney and Universal The property appears to be an old motel that they tried to renovate, but did not do a good job. Damaged the doors, damage walls and there’s no security on premises. Very sketchy place

We stayed here 10 years ago when was international palms and returned as we loved the pool with the waterfall. The only thing we didn't like was how noisy the guests were on the Friday evening. No respect for other guests, especially guests with young children as the noise went on well past 1am, even though there are polite notices on the wall reminding guests of friendly quiet hours.

My biggest issue and it is what led me to leave the rating I did, is that there were people hanging outside of both entrances of the hotel when I came in and out of my room and some guys were in the hallway having a loud conversation well after "Quiet Time" was supposed to have started.

Other then never having our room cleaned, trash taken out, to or fresh towels this hotel is excellent. The pool is beautiful. I would stay here again

spacious rooms, location Air conditioner was very loud

Bugs in bathroom, door hinges rusted. Guests in tower courtyard has no concern for other guests And their noise. Had to call security at midnight due to loud talking and children screaming.

Location Bathroom no curtain shower, bedroom acoustics terrible, I can hear everything from the two bedrooms next door, Monday 8 am I was waked up by staff doing repairs on next door room

Superb

Couldn't close bathroom door

The pool The rooms look old and there was a cockroach in the bathroom and I asked for a new room and a clean and nothing was done

Bathroom no curtain shower, bedroom acoustics terrible, I can hear everything from the two bedrooms next door, Monday 8 am I was waked up by staff doing repairs on next door room

The pool The rooms look old and there was a cockroach in the bathroom and I asked for a new room and a clean and nothing was done

Couldn't close bathroom door

Very good

Air conditioner was very loud

First, the bed in the room was broken and clearly not properly cleaned. The overall condition of the suite did not match the pictures advertised online, which was very misleading. The pool area was also disgusting, with condoms and clothing left in the water, making it unsafe and unsanitary. In addition, there was no staff available at the front desk when we needed assistance, and communication from the hotel has been terrible. I have called multiple times regarding my refund and no one answers the phone or follows up. I was never provided proper documentation for check-in, check-out, or my refund, which is highly unprofessional. To make matters worse, there were people smoking marijuana directly outside of our hotel room, creating an uncomfortable and unsafe environment for guests and families. Overall, this was the worst hotel experience I have ever had, and we only stayed for about one hour before deciding we could not remain there. I would not recommend this hotel to anyone unless major improvements are made to cleanliness, customer service, and safety standards.

Clean room, friendly staff, great amenities. Good location, safe.

I love the pool

Just don’t do it. Our room was so humid beds were damp, had to blow dry them so we could get in. Shower curtain didn’t fit, too short. Water damage in the ceiling was very evident that they tried to fix and cover. Toilet didn’t work, then clogged. Service came out and fixed it. Room service never showed up and cleaned so whatever nastiness from the toilet was still in the toilet after it got fixed. Called for towels in the morning, never received, get back to room at 10pm no towels. Called for some 2x and they never showed up. Just don’t! Save your money! All they did for me was refund the “resort fee”

Room was clean but lowest rate for use of space, chairs were horrible, bed made popping noise. Lots of people sitting by stairs and common areas smoking pot. Never went to pool or bar.

N/a

Bueno

Nothing I didn't like the fact that my vehicle was almost broken into, someone left a pizza all over my white truck...people screaming all night long.

Pool Uncomfortable beds bathroom was subpar

Nothing I didn't like the fact that my vehicle was almost broken into, someone left a pizza all over my white truck...people screaming all night long.

The staff was rude including the check in manager that came over

We find bugs

I won't never come back here

Great service!

The check in area, pool, cafe, breakfast starbucks areas were amazing.

Good value. Large room. The staff were great. A bit old but clean. Location was convenient. Not upscale or fancy but served our needs well.

The property had easy access to facilities and pricing was decent The air was broken in our room and it was very uncomfortable. Mentioned it to the staff and nothing was changed at the time of stay.

The room was literally next to the highway. The bathroom tub was stopped up.

N/a

The location was great. I didn’t like there was a conference so we didn’t have access to the bar and eat the food that was expected. The pool bar was ok except for the smell coming out the drain. The staff was friendly.

I enjoyed the stay, although It was a bit outdated and rundown in the room but clean enough. Plenty of parking, felt safe. We did a short trip to SeaWorld and selected the hotel. Lots of restaurants nearby, everything is pretty close. My small children enjoyed the pool. I would go back, good budget friendly hotel and probably will use it again for our Disney trip.

Pool

The rooms and building look nothing like pictured. The bathrooms are gross and outdated. When we arrived there was hair in the sink and stains on the towels. The area by the elevators smelled like weed and it overall looked terrible. The pillows were the worst I’ve ever seen and the bedding was not comfy.

Place was okay but horrible , I got charge 3 times for no reasons , very disappointed.

Very dirty rooms. Don’t get cheated by the pictures

Clean room, bar etc I like .

Good stay. It was clean. First room we had was bigger and by the pool area. We had to change immediately because of a terrible leak. We were changed to a smaller room, with no view and not by the pool. It was a little disappointing.

Good

Front Desk staff was amazing helping us switch to a suitable room yet I would recommend the hotel to review every complaint of a room because I had one that was dusty and messed up night table, second one locks were not functioning and my 3rd room was OK except for the fridge and a/c so we were too tired to move again and settled. Higher up floors unsafe for kids FYI, balconies are kind of low and getting in contact with housekeeping is horrible/insane. Had a staff member take pity on us for new towels, new bed sheets to which I myself had to make the beds myself. This hotel stay I felt like a few of the visitors were specifically rude and leaving garbage outside their rooms. Felt like the hotel was dirty in some way. I do recommend the rooms that are not the tower actually, its lower, no waiting for elevators and its a bit more quiet from what I saw. Also parking... it was pretty packed during my stay though...

Los colchones de la habitación estaban viejos, recomiendo que los revisen más frecuente, mi familia y yo tenemos picazón en la piel en todo el cuerpo, las instalaciones se ven descuidadas

I like the location very much. Close to everything that I need it.

The place was ran down not what I woukd expect from a resort looked like motel...no privacy adjoining rooms with strangers

My Son Enjoyed The Pool

I loved the hotel a location!!! The only things is the house keeping is only one time in all the week

My family enjoyed the pool and arcade!!

The rooms need some repair looks old

Room clean. However it could use an upgrade

This was our second time staying here and the first time everything was good, clean, and functional but this time around we weren't so lucky, our room had a pair of dirty on top of the closet, our bathroom nor the front door close without some muscle, some of the outlets did not work and or room was not the cleanest traveled with my family, the pool area is nice and the game room was fun

The first issue I had was the inability to use cash. The next issue was understanding that in addition to the "resort fee", which is shown on the receipt, there was an "amenities fee" of $50, which is not shown. The Associate explained that the amount is suspended until after check-out, in which it will be returned to the card, in 3-5 business days. This is illogical to me. Why do they get to use my money for those days and I not benefit?

I didn't have breakfast in the hotel, the arcades place is nice for the kids, swimming pool and pool bar is very nice....big rooms and comfortable beds.

was not happy with this stay

Good nothing can complain

No recommend

It was OK

7:30 am on a Sunday they had construction going on in the room beside ours. Contractors talking and arguing loud woke us up. We had arrived late from a long trip and on the next day we had 5 more hours of driving. We were really looking forward for that rest. Unfortunately we didn’t get much. Besides that, our other next door neighbors were also loud and had loud music on until 5:00 am. Terrible night.

Very nice hotel, close to a lot of attractions. I would def book this place again!

The exterior was also dirty and poorly maintained. Overall, the cleanliness and upkeep fell far below basic expectations. This experience was worse than many budget hotels I’ve stayed in. I would not recommend this place to anyone.

Don't recommend this hotel. Staff were friendly, as they moved us 4 times trying to find a room that was sensible. No one cleaned our room during our 7 day stay. No garbage emptied, no fresh towels or bedsheets. Floors in the rooms were dirty, the bottoms of our feet were black.

Was in town for an event. The room itself wasn’t too bad, a bit outdated, but not horrible. However, we were not informed our room would have 2 doors connected to them, with other guests staying in those rooms. Doors could be unlocked from either side at any time, allowing just anybody into your room. If you’re staying in the tower, be prepared for rain. It rained one day of our stay and the room started to flood (Floor 11, Room 11126). Had to use all of our towels to soak up the water. We attempted to call the front desk 5x with no answer, and never got any more towels. AC was cold when we got there but the room became very hot on our 2nd & 3rd day of the stay. This is my 2nd time staying at a “resort” style hotel in Orlando, and they are not very “resort” like. Spend the bit of extra money and stay somewhere more comfortable.

Thanks!!!

Everything was 100%

nice property, best feature is the pool area, rooms are a bit basic, but rates are good, close to lots of restaurants and shopping

Y

I never got my room cleaned and never got towels. I called the front desk many times and never got an answer.

Yes was grest

The staff was very nice and the rooms were clean.

Good. Thank you

Poor hotel

There were stains on the bed sheets as well as what appeared to be blood stains on the bathroom wall, the microwave did not spin or properly work and when we tried to call front desk no one answered, we had to contact the operator for a plumping issue and no one came for almost 2 hours.

Two nice things though, the outdoor pool and the shuttle to Universal Studios.

We stayed in the tower part and it was great, the room was big and it had everything we needed for our stay.

Room was clean and staff were great

Pool

Everything was wonderful. Yes check in had a long line but it was smooth and pretty fast for how long of a line it was. I accidentally locked myself out of my room on the first day and instantly was helped. The shuttle stuff can be a little confusing especially when you are leaving the parks, however the shuttle service driver ended up taking us back to our hotel anyways. There are two avanti’s make sure you get on the I-Drive one! Be early! Rooms at hotel aren’t sound proofed either so maybe ear plugs or something to that extent if you’re a light sleeper. Other than that I will definitely be booking here again!!!!

It was like a motel vibe

It was bad! Great location and great price just rooms were dated, wifi barely worked and staff wasn’t helpful with that. Hotel gym was very good! Tv wasn’t good very dated as well.

First impression the room was nice and clean, ice machine outside in the hallway was great. The big plus is the pool was open late which is great after being at the theme parks and want to relax in the pool. Surrounding area was active, lots of stores, dining options, and activities. Staff was kind and helpful. Down side beds were a bit stiff, if you lift the bedding(fitted sheet) off the bed you will find stains.

Checking in took over 30mins. The room was poorly cleaned. No towels at the pool

The rooms need to be remodeled it dated , but it's in prime real estate area so I guess that's the reason why they can charge what they charge. I would never stay there again. It bears the Wyndham name but has the cheap motel vibes

Great resort, will stay again, thanks

Waited over an hour to check in, and the shower faucets were hanging off the wall. The bathroom was just overall gross.

Horrible condition

Room could’ve been cleaner

The environment felt unsafe and poorly managed—more in line with a low-quality roadside motel than what’s advertised. In my first room, the door would not lock from the outside, which is a major security concern. I attempted to contact the front desk, but the phone rang for several minutes with no answer. When I went to the lobby, there was a long line of guests and only two staff members trying to manage the situation. I was moved to a different room, but the conditions did not improve. The back entrance was consistently occupied by individuals smoking and lingering around, which made the area feel uncomfortable and unsafe. That same night, I woke up around 2 AM to the strong smell of cigarette smoke coming into my room from outside. Due to these issues, I decided to cancel the remainder of my five-night stay and relocate elsewhere. The difference was immediate—much more peaceful and secure. Overall, this was a very disappointing experience, and I would not recommend this property to others.

Very worth the money no complaints at all

The place could use a little TLC. The bathroom was not up dated and was kind of dirty. The floor was peeling up. There was no parking at night so when we came back from dinner we drove around for at least 20 minutes looking for parking. We received a breakfast voucher and weren’t happy with the breakfast. I’ve stayed in Avanti hotels before and this one was a little outdated. The pool looks way better in the picture.

The common areas were great, but the room was basic. The bathroom needs some upgrading. And the bed was stiff and terrible pillows. But on a I-Drive, a very easy to get to everything! And was walkable to universal, but did have shuttle pickup!

I would not stay there again for free. 45 minutes to check in..the whole entire resort was filthy. Could never get in touch with the front desk. They do not clean your room unless you ask them to. I ran out of toilet paper and I had to wait two days to get some. Stay away people. I’m surprised a Wyndham hotel is in this shape.

The rooms are a bit outdated but the price was so good it was ok the pool was great kids loved it

Renovations are needed. Floors in room were not cleaned, checked how dirty our socks were. Cracks in the walls, tiles, filthy carpet in the hallways. Very loud A/C unit. Shower was over caulked and just looked cheap and no attention to detail to repaires.

Roaches in room

The stay was perfect for me and my family everything was walking distance will definitely stay again

The room not matching website photos or promises. Moldu smells, filthy carpets, and dirty bathrooms. WiFI wasnt working!

The pictures on the website don’t accurately represent the property’s physical condition. Upon entering our room, we noticed a potential mold smell. The room was only partially clean, prompting us to call maintenance for two separate issues. Additionally, the towels had hair on them. I suspect the property underwent rapid renovations, which is evident from the tub’s sinking sensation. The paint job is appalling. Considering the great location and friendly staff, I would rate this property a 2 out of 10. However, it urgently needs significant updates.

Staff don’t pick up the phone elevator floor broken no security cameras at all not even in hallways pool area beer bottles everywhere and cups false advertisement online

Right in front of a strip mall

The pool was awesome!!

Great stay. Everything close by. Very nice pool areas.

The bathrooms are disgusting

The pool was PERFECT for my kids. Loved it had splash pad then had a large area that went to 2ft deep for my 5 yr old to swim. Heated pool too.

I like this hotel for the price and location. The staff tried to give me a different room then i booked.

did not use the pool but area looked clean and roomy. all staff very friendly. only drawback was that we could clearly hear through the closed adjoining door to the next room

The door to our room was not secure. Even without a keycard, I can push the door open. I asked my partner to lock the door from the inside but I can still open the door without the keycard. The only thing that worked was the metal safety tab we can flip but that only works if we are in the room. I did speak to the reception desk. The staff were friendly but they had no rooms available for a change. The staff said they can get maintenence to take a look at it later and if it's not fixed, we can request a room. We came back very late and it was not fixed...I pushed open the door without a keycard as usual. Nothing was fixed or worked on.

Parking convenience to hotel.

When we checked in and got to our room the room was not made and very dirty, we then had to go back to the lobby to get another room. The next room smelt like cigarettes and cleaning solutions. Overall it’s fine for a short stay but I would not look forward to relaxing after a long day at a park or pool day at this hotel.

Everything was great I will book again with you. Next trip NYC

Room had left over toothbrush and trash in between tables. There was hair in the bed and towels. The shower had dirt along with hair inside the bathtub. The pictures are deceiving I would not stay at this hotel again.

Staff was great, room was clean. Excellent.

Very well, kept clean – spotless daily cleaner, area, attractions, nearby, walkable, or bus availability to all the attractions!

Cheers

Comfy beds hot shower

The staff and mainly Diamond at the front desk and Ricardo the manager. They went beyond the call of duty to help me since I had mishandled my reservation.

The staff was amazing with dealing w my refund the fact that I needed the refund because the hotel was a complete disaster and nothing they showed on their online websites. The first room they put me in was like a motel and had a mold smell in the air. The second room they put me in was I guess for the more rich people, but I still woke up in that room to my room being flooded and so did many others.

all of it. i left early for another hotel. just dreadful. hotel room door would not even shut properly!

Yes the room was great

Room nice

However, Pool area is beautiful! Derrick the bartender was amazing and the food we did order was good too!

Everything was right

The room was pretty cold we didn't get the room clean not even once and customer service wasn't the best.

Check in was difficult & cleaning of rooms was difficult to schedule

The hotel staff never came to clean the room or bring fresh towels during our three-night stay. We also had to go to the front desk to get shampoo refills. The room was clean enough, but there was chipped paint all over, and the room lacked outlets. When we arrived, I discussed the shuttle times with the lady at the desk, and she gave me an expired sheet with all the wrong times on it, causing my family to wait over an hour before we eventually ubered. I spoke with the concierge, and she informed me of the actual shuttle schedule. She said that the front desk staff had been informed multiple times of the schedule change, but continued to give out incorrect information. Finally, on our last day, they had no hot showers, and we all had to take cold ones. When I called the front desk to try and find a solution, they said "I don't know". Honestly, one of the worst hotel experiences I've had.

mas opciones para adquirir alimento en el hotel

Clean room, friendly, helpful staff. Wonderful amenities at the pool, (although the drink prices were prohibitively expensive).

The room was in decent conditions and the staff was friendly and accommodating. I had requested a late check out and was honored with one even though we ended up leaving earlier.

Great location and clean

Triple charged for the room. When booked on line i was told to put a card on file to reserve room but pay once i arrive. When checking in a used a specific card for the hotel. The following day i noticed they charged the card on file also. Then charged the card i paid with 2 more times even though i had talked with manage and paid in full.

Everything about this hotel was great.

The staff was extremely friendly. While the room was clean and spacious, it could've used a little freshening up.

Extremely loud club next door kept us up until 3am. Also mid quality rooms overall. We stayed one night and cancelled the rest and of our stay.

The lobby people were excellent. The first hotel I have stay at that you did not get clean towels every day. We finally had to ask for them on the third day. They came to clean our room on the 5th day. I would make sure that they check the HVAC units ours was full of dust and needed to be cleaned. The pool area was wonderful.

The bar in the lobby and by the pool were great. The rooms needed a serious makeover in my opinion. Half the outlets didn’t work, the spray over paint job on the ceiling was creeping me out so bad. It was just extremely rundown. With that said you get what you pay for and if it was cheaper the next time I go I would stay again. Beds were comfy brought my own blanket and pillow so can’t judge that. Super close to universal which was also a huge bonus. If you’re only staying for a (long)weekend then it will be fine

Not correct room very dirty

Internet service was terrible

Good

Property not clean. Rooms let all outside in. Checking in took an hour since they could not find the reservation.

The only down side was the air conditioning would go on and off during the whole night, and stayed on in the morning. The hotel was very good located. Very close to the mall and different restaurants.

Additionally, my interaction with one of the front desk staff members was very unpleasant. When I went to ask for ice, she spoke to me in a rude and inappropriate manner, which made me feel unwelcome. Customer service should be respectful and professional, and this was not the case.

Location and friendly staff

Thank you for your help

Central to all the restaurants and shops on the beach. Its clean, and has some parking in front of the hotel.

The noise level was unbearable — you can hear everything through the walls, from conversations to doors closing and people walking around. It made it nearly impossible to relax or get a good night’s sleep. On top of that, the front desk staff came across as uninterested and unfriendly, almost as if they hated being there. Customer service goes a long way, and unfortunately it was lacking Would not stay here again and would not recommend. If I had the option to get a refund, I would have canceled and gone to a different hotel on our first night.

No hot water for 24 hours again there was little to no empathy from the staff. Finally the ‘secure’ luggage storage was pretty much self serve and you were able to walk in and take what you wanted. The public areas and rooms were clean but

Great one

The hotel did not meet the expectations of my stay! There is rust, AC does not work rooms are so outdated. Left a day earlier from my stay due to not have

Room was spacious but outdated. Bed tables were coming apart. Rarely had hot water during the entire stay. Please look at the reviews before staying here.

Older hotel that I’m guessing was recently acquired by Wyndham. They seemm to be repainting replacing floors etc. hardly a resort as the name suggests but certainly good for the price.

toilet broke, took 48 hours to get someone to clean room. the bed blanket was 2 sheets a weird fleece thing, they didnt change the sheets or blanket when they cleaned, charging ports didnt work. also the bed was like a block. elavators sounded sketchy and were constantly broken down. very misleading description of the rooms, i have had better motel rooms would give a negative rating if i could

Yes

Hotel & staff was great. Only problem is the water was super cold when time to shower when the water was set to hot.

Staff very noce, bartender nice

The staff was overall nice and helpful, the rooms needs some updates, they looked bare and kind of dirty. When asking for room service the second night of my stay they stated it need to be requested 24 hours in advance which I didn’t like and the Disney shuttle did not show up for pick up to the parks and took over an hour past time to pick up from parks due to traffic! The water in the shower was trickling out and the cold water seemed to be working on and off and the air unit only blew out cold, even though it was cold at night. Overall the outside appearance looks better then the inside of the rooms and the location is prime right by everything perfect place to stay if you won’t be staying much in your room!

Room was great thank you

The room was in a poor condition I guess because the building is old there was lots of rust around the metal handles and visible metal decorations the staff was friendly just stayed one night but I wouldn’t go to this property again

Great pool area but they kept running out of towels. The onsite cafe had very good food. Our room was nice and clean but they seemed to struggle keeping the hallways clean. They didn't have luggage carts available when we needed them. We asked at the desk when we checked in and we were made to give a drivers license to get a cart...return the cart get your license back. This was inconvenient but understandable. When we went to checkout there were no carts and the desk clerk had no clue where they were and why there was no way to track them. She didn't seem to be aware of the policy about securing one with your license. We had to make several trips to the car and back. This resort has hundreds of rooms and couldn't provide their guests with needed luggage carts.

Charged resort fee which I didn't use, when initially told price included all fees. First room had bad water leak in bathroom, TV didn't work and window shade jammed. After a few calls, management didn't respond, finally moved to a second room. Second room smelled like mildew, TV didn't work, and phone didn't work so couldn't call for help. Worst hotel and would not go back there!

Our toilet was clogged the ENTIRE STAY. When we would request a plunger it took a full day to receive one and then they would take it back after we had gotten it unclogged. The AC was sooo loud that it would wake us up in the middle of the night when on auto. We stay here every few month and this was by far the worst time. We won’t be returning unless serious changes are made. Unfortunate because of family of 6 enjoyed the pool area

For a budget hotel it was clean and very accommodative. Shuttle service was easy and efficient. Sheets were clean and no critters were observed on the property.

Old and dated hotel that provides room cleaning only if demanded. Pool are is nice and complimentary shuttle to Universal parks is a big bonus if applicable. Would only recommend if your visit requires you to be on a strict budget.

Awesome

The TV in the room didn’t work. I was charged double the resort fees listed when I booked the room through Expedia. To make matters worse, there were long lines in the lobby for check-in.

The staff were friendly at check in, the pool area was very nice and the location was great. The hotel room is the reason for my rating. I wouldn’t necessarily say dirty but it’s clear that our room was in need of a remodeling. Discolored grout in the tub, wobbly toilet, water stains on the ceiling. A fresh coat of paint and new epoxy of the tub could do wonders for the condition of the room. However the unbearable part was the bed. I tossed and turned the entire night and woke up with the worst back ache. The bed was hard as a rock. Honestly if the beds were upgraded or a mattress topper would be provided I would book again.

The room was not clean , the room smelled like cigarettes smoke we asked to be moved because the smell . The room were were move to was just as bad if not worse we heard everything through the walls. The club next to this place was open until 330AM every night playing Music very loud the walls were sling and We heard it in our room every night until 330am it was horrible .

The room was spacious , the areas were clean and they welcomed my pet like part of the family!- This is a great hotel if you spend all day at the parks or exploring and need a good night sleep in a great location and included parking plus Universal Studios rep on site! I would have given a 5 star but I think they could improve the renovation and make it a full package!

So many extra fees. $ 60+ “resort fees for a Red roof quality stay. WiFi was horrible. Pool table felt is worn out and all of the cues are in poor shape. The rooms are decent size but just ran down, toilet doesn’t flush without holding down the handle for extended time. Staff list one of our rooms and we had to stop what we were doing and come back to the hotel and prove we had a third room. If I’m paying a resort fee I expect a resort. Nice towels beds and quite HVAC. Lamps that work.i know this place is older but that’s no excuse for cleanliness. This is a cheap place to stay with a pool if you don’t expect much. Would not recommend.

This hotel was very nice, perfect location, the hotel room was nice and clean. 5 stars

The room was amazing. We had everything that was included. The property is huge and has a lot of places to hangout. The location on I drive is perfect since it has a lot of attractions and entertainment options. I highly recommend this property.

Everything was perfect. Staff was so nice.

Great place everything was right

I Was able to find the best hotel in Orlando,Wyndham/Avanti Resort Center,it is close to all the parks,thanks

Gorgeous hotel! Fast and friendly service. My omolet was delicious and Wonder was personable and accommodating!

Housekeeping staff was great.

Clean room

It wasn’t very clean the restrooms

The room was very spacious and clean and we had the best view of Volcano Bay,comfortable bed and the Bar inside was Fantastic the bar staff were incredible! Great Stay all around!

No availability for early check in. Room was not very clean, staff was not very friendly and hallway stunk of weed.

Great place

Good location and good amenities that are actually represented correctly in online images unlike a lot of other hotels.

Window shades wouldn’t let down Toilet was very rocky and almost fell over. Pool was also dirty

Staff was very kind, room was clean.

Get location u do not neeed a car free shuttles to the park and on main strip!!

Dos quartos, mas eles são super solícitos e toda só limparam. Se você quer um hotel Localizado, vc vai às comprar ou parques e não se importa com luxo, mas que seja confortável este hotel é ideal.

Room was clean staff was nice. Had some issues that were taken care of.

Room was dirty, toilet ran, Universal should see this dump.

Room was spacious and clean, plenty of free parking and good wifi, hotel has everything yiu need if you fancy a night in and so many things to do or eat right on yiur doorstep, i trolley stop right outside the hotel lobby sp very easy to get around if you dont fancy driving, will return yo this hotel next time we are in orlando

Nice room. Great staff!!

Not clean didnt change sheets bathroom was disgusting

The hotel is advertised as a hotel and conference center, that is why I chose it and I also trusted the Wyndham brand. When I get to the front desk, I am given the keys to my room which is in another building. When I get to the other building, it is a motel with all of the rooms leading directly to the street. No elevator. Big window with cheap shades. No privacy. I didn’t feel safe. Not as advertised. I requested another room. They gave me a room in a more “secure” building. The safety latch of the door was holding on for dear life from the screws. A child could have kicked that door open. No quilt, basic room. I slept in my clothes in case I had to run out of that place. I stood the night but left the next morning. I requested a refund for the days I didn’t stay there. Now I have to wait for Expedia to refund my money. I will not use Expedia again.

The property overall is quite large and it’s nice but the actual room could use some updating.

Service

The main lobby and conference center are updated and lovely, and check-in was smooth. We stayed in the tower, but unfortunately the experience went downhill from there. The hallways were very dirty and clearly needed to be swept or vacuumed. Our room was in very rough condition. The taps in both the shower and bathroom were barely hanging on, and there were cracked tiles and walls. There were also concerning stains on the walls and blackout shades that appeared like smeared blood. The microwave was filthy and there were no garbages aside from one under the desk in the room. The outlits crackled when we plugged things, so we didn't use them as we were nervous about a electrical fire. The other ones didnt work at all, nor did the phone in the room. The one-inch gap under the adjoining door between bedrooms was quite unnerving. The worst part was the strong food smell coming from the adjacent room. It seemed like the guests next door were cooking in their room, which caused our room to smell like a mix of fast food and curry for an extended period of time. I understand that this can't be helped as it was caused by the guests in the room beside us, but maybe if there wasnt such a large gap under the door it wouldn't have been so bad. If you stay there hoping to use the shuttle, know that the last ones from universal resorts are well before closing - the room we didn't realize and were disappointed by. We booked a Uber back to the hotel instead. Such a disappointment.

Staff were great!

The woman at the front desk was very accommodating

It was a decent stay. Clean room, a little out dated, but overall a good comfy sleep.

Staff was very good

Couldn't open the door fully because it was dragging on the floor. Had to maneuver around it to get my luggage in. The staff was friendly and efficient.

The room was nice and clean. The location is perfect.

Parece que habia una fuga de agua en el baño. Todo el tiempo el piso del baño estuvo mojado.

Awesome

Room was nice! Good neighborhood.

everything

The staff was friendly and helpful and the property itself was nice but the rooms…..nope. You can see under the connecting room doors, the walls are paper thin, it needs major updating. For as beautiful as the pictures are and as beautiful as the lobby is you would think they’d put more effort into the rooms. We left early because we just couldn’t deal with it. We had a deluxe room…I wouldn’t stay here again unless some updating was done to the rooms. Mostly the loudness and the door issue

My floor was dirty. My TV was broke, and my bed was dirty.

10/10

Parking. We stayed in Building 3 and a 18 wheeler cab would block the majority of the parking spaces by the rooms in building 3 on the far end at the back. Parking should be monitored so this doesn’t happen.

The hotel grounds were pretty great, once we figured out how to get to our room around the entire backside of the building. Phone inside our room didn't work, so calling the front desk when we needed something was a chore. Hair dryer in room didn't work. Room service for cleaning isn't done unless you request it daily, by calling the front the desk, which we couldn't do. The lights outside of room were so bright at night, that the "blackout blinds" didn't blackout anything, it was so bright in our room all night. Perhaps dimming them after dusk would be a great thing. Due to this, I would request an interior room rather than outdoor access if we were to return. The NYE lobby party was a great touch, we didn't have to go anywhere for a party! Front desk for check-in's was always out the door, so for guests already staying and needing assistance is a pain in the a** cuz you had to wait in the line, so just never bothered. Would be nice if they had assistance to those who have already been there for a few days.

The rooms and furnitures were old and needed renovations. The bathroom door was wet damaged and chipped on the lower part. The safety lock box didn’t work. To get room cleaned you have to request 24 hrs in advance. We requested more than 24 hours and never got the room cleaned or what they called “refreshed.” The service is horrible. When I called to check up on the cleaning service front desk said they didn’t know anything and will pass it on to housekeeping management but my room will not be clean for another night. So that would be 36hrs without any housekeeping service. I would not recommend this place to anyone.

Switched room 3x all the rooms were freezing cold. Connecting room doors didn’t feel safe, definitely my last stay.

I did not visit the restaurant. But it all seemed really nice from outside

Love the property and staff

Terrible

The room was constantly cold even after turning the heating to 90 degrees. I jad to go out and buy blankets for my children. Didnt have a good sleep as we were so cold. Staff were very nice though and the chips from cafe were lovely. Pool dirty and pool loungers were dirty, black and geeen moss.

Just okay for a night. Very slow check in and check out process.

The room was clean and pleasant. Most comfortable I've slept in a while.

They are charging extra $25 for pool even if you dont want to use it. Room service is available only 24h prior notice and they would not clean it untill you have requested. So if you are staying for more than 1 day you have to wait for 4th day for cleaning. They even have written on the policy to charge for cleaning if you want full cleanup.

The property was very conveniently located with plenty of parking. The rooms itself appear to be clean which was a plus but you can tell the remodeling work is not the best with cracks in the bathrooms and stains on the picture frames . For the price it was not terrible. The TV only offered a couple channels and no access to streaming services .

If you get the connecting rooms , you can hear the people next door pretty clear , i was in room 10514 , it has connecting doors on both sides . Also the carpert in the hallways are not really kept cleaned.

Check in was horrendous and one of my sheets smelled of urine.

I felt unsafe no welcome coffee everything was so expensive

Property was almost perfect. The only issue we had it that we had to wait in line a good 30-40 mins to check in. I don't know if that was due to the time we arrived or the day- it could have been peak time. There was also self check in computers but they were not operable at the time. Other than that, room was clean, we could sleep, no noise, friendly staff. We enjoyed our stay. Price was adequate and affordable.

The wifi is VERY weak. Location is good.

Staff were friendly, hotel was not!! Room was freezing cold door was broken had to slam to close the reviews made me go against my better judgement but never again!!!

There was no breakfast. The facitlity needed a new paint job. Getting towel service was hard.

En la piscina todas las toallas estuvieron sucias 3 días el desayuno no estuvo incluido la puerta de la abitacion 502 un poco rota

Todo muy bien,la amabilidad, el aseo, la piscina,

Just regular cheap Inn. Cleanness very good. Good for few days stay.

Great place and service.

Some of the light fixtures didn’t work the room was dim bad lighting

We enjoyed our stay. The room was great except weather got cold during our stay and we had a gap under our door as we were an outside room, which did not help. Great value. Also not the hotels fault really but if people bring dogs they shoes not leave them to bark most of the evening in the room beside us.

The room were very run down and the towels contained stains.

Room was spotless and service was great

First off we arrived and had to wait extra 35m to get into our room because the lady in front desk gave us the wrong room number we tried calling nobody answers husband had to wait in line again for another 30m just for her to say she gave us the wrong room number! Honestly was not worth it! With the amount I paid I could stayed somewhere more decent

The gym really needs updated.

The rooms are very poor quality and not clean. It is an old motel that has new floor and paint. Our AC unit was broken (no heat). The staff finally gave us another room. The heat wasn’t broken but still not clean and very old. The lobby was the only “new” or renovated area.

I stayed in building 5. There was an uncomfortable odor in the elevators and in the hallways. Upon entering my room, there was noticeable uncleanliness. The electrical outlets in the bathroom area were disconnected from the wall exposing the wires. The outlets surrounding the bed did not work all together. There were very limited tv channel options and the ice machine was not available. There was grime on the floors throughout including the bathroom. The shower also did not drain properly. I could hear conversations, and phone alarms from the surrounding rooms - zero audible privacy. However, the staff was extremely kind and attentive. Would not stay here again nor would I recommend to anyone.

Very bad. Stayed for 3 nights. No sight of room service and rooms were terribly bad and nasty. It’s not worth the money.

Good price, clean hotel. $50 hold deposit. $18 daily resort.

Room is not even close from what you see in pictures. Bathroom shower is coming apart, there is a light switch with wires exposed, the terminations of everything they remodeled is horrible it looks very ghetto, ceiling looks like it has mold starting to grow very pricey for a crappy hotel

Yes

Room was roo dated.

Room was nice and spacious!

Nikki made it very uncomfortable at check in. She was extremely rude to me and my husband

The bathroom tub looked dirty. The tub had a terrible caulking finish and you could see expandable foam coming out of the wall behind the shower head. Lastly there was no changing of towels or room service for three days. When we told the front desk this when we left they said we should have asked for this service when checking in???

Very clean room. Friendly and accommodating staff the best pillows I've ever seen.

The rooms are dated

It was ok rooms and room cleaning service was not up to the mark. Always did half job. The table in the room was broken and service phone was not connected so you could lodge complaint.

everything was clean and neat

The pictures look nothing like the actual room. We stayed in room 2210 which was right next to the pool and the gate to go in the pool slams hard and makes a crazy loud noise whenever someone opens it. The pillows were hard, bed was alright but the blankets are thin so we had to put on the heater being that was cold the days we were there.

The staff nice and the room was clean. The bed and pillow felt comfortable.

Good

The first night was awful. The noise was tremendous. I called and asked for a new room which they gave me the next day. And I slept wonderful, come in the third day, new people come in and I don't like the double door rooms. You hear Everything literally. I had to say, shut the hell up for them to calm down. Cause I could hear everything and it was after midnight. Thank God it was my last day. I recommend if you're staying and don't wanna joining room. Make sure you specify..

The only issue I had was a very nosey neighbor with kids kicking doors and walls slamming doors. Our heat went out. I appreciate it was fixed once reported. Since my last stay the new housekeeping policy was very disappointing cleaning staff no longer check for trash removal or if you need towels unless 24 hour request. I have never seen this at any hotel and I been to many in and out the country.

Only good thing was that the room was very clean.

Everything was nice and neat

Rooms whit a lot of stuff broken and bad odor and not clean

Service

Great

Expected a little more from Wyndham…

We stayed at this hotel from December 25–30, and it was a very disappointing experience. We had to change rooms three separate times due to multiple issues. In some rooms, the lights did not work properly, and the window blinds were only partially installed. Housekeeping did not come as expected. Towels and bedsheets were dirty and had visible stains, the floors were dusty, and there were strands of hair on the bed. There was also no water provided in the room. I also informed the front desk in person that my telephone did not work. In 5 days it did not get resolved. The handle on my room door was also shaky. I expect better from Wyndham hotels. I wanted to speak to Mr. Merchant who is the manager of this property but did not get a chance to. I have stayed at other hotels in Orlando and had much better experiences. We spent a lot of time and money on this trip, and because of the conditions, we were extremely uncomfortable and very disappointed. This stay did not meet basic hotel standards.

Do not stay here. The hotel is dirty and poorly maintained, with mold and dirty sheets in the room. Housekeeping is not provided daily and must be requested, yet it still took four days for our room to be cleaned. Customer service was horrible and dismissive. Overall, the rooms are in terrible condition and not worth the money.

Very clean , very nice , lovely staff , room service comes through very early knocking even before check out time but other than that everything was great

In all, I wasted a lot of time in things which should be pretty straightforward when checking in.

Staff was nice and room was clean

Overall good but still need work. I have been to places with resort fees for cheaper with better services. I asked for pool towels and it never came. I waited an hour so I had to get a regular towel from the front office. The room we out dated with the electricity. The lights were flickering so I had to get the maintenance guy to come. I'm not saying it was bad just need some check up on things and more worker with the hotel fees we are paying.

Well, I must say the place was clean, no complaints about cleanness, but it’s an older hotel and some stuff wasn’t working like the bathroom exhaust fan. The building has three elevators and only two was working,so on the second day that we stayed, which was a Saturday in the morning everybody wanted to go out for breakfast and it was a long wait for the elevator so we just took the stairs from the 10th floor. We walked down. the gym a lot of of the equipment. The pieces were missing so you couldn’t use the gym efficiently. it needs updating. I mean the rooms the flooring in the bathroom needs bits and pieces fixed. Basically the hotel needs updating. but one thing I can say is the hotel itself was clean for the most part. The staff was very nice. No I didn’t get any breakfast from the cafeteria because I can see that the food was microwaved and not cooked from fresh so I didn’t get any. I just went to IHOP and had breakfast. But overall, I had a great three nights stay I was out of the hotel most of the time I only went in for a shower and to sleep.

Not what’s advertised arcade games were broken beds were rough and so were rooms also not helpful staff

The entertainment area for family.

- Rusty floors - Cleaning services have to be requested ahead of time - Very slow elevator - Outdated equipment

Everything was great

Love this place. Everything is there and all around you. Best place to stay..

Lo que no me gusto es que te dicen que al 4to dia es que van y te limpian la habitacion. Lo cual espera ese tiempo sin ponerte mas papel de baño o cambiar las toallas no lo veo nada bien.

Room was clean and the property was well appointed with amenities. .somworkneeds

The first night in the bathroom had orange stuff coming out of the floor? The entire room also smelt of mold and we tried to ignore it.

Internet was horrible,

I did not try the breakfast. My stay was relaxing for the most part. There was only 1 comfortable chair in the room but I made it work.

Long wait to check in, even with 3 families in the line it took about 25 minutes to check in. Room service didn’t even come even though we requested. Rooms are dated, AC makes loud noise, only good thing about this hotel is free shuttle to theme parks. Won’t go back again!

Spacious,

Room was pretty dirty towel,shower and sink had hair that did not belong to our family

great customer service, excellent location

room was extremely clean; staff members were outstanding; DIDN'T TAKE ADVANTAGE OF THE AMENITIES BUT WILL DO SO THE NEXT TIME

The room service is not so great

Not what I expected for the cost. Loud when trying to sleep.

No room service as it say on website . Bed and pillows were comfortable. Nice hotel for the price so I won’t complain at all . About 25 mins from airport and close to restaurants and more . DO NOT RECOMMEND BUILDING 5 ROOM 5119 you will hear everyone in and out .

No breakfasts

Great location

Cleanliness, friendly staff and a wonderful time all together!

I immediately went to the front desk to request a refund due to the unsafe conditions, specifically the mold on the walls and mildew odor. I was told I would need to wait 24 hours to speak with a manager. Despite leaving the property that same night and checking into a different hotel due to these conditions, I was still charged for the room. Ultimately, I did not receive a refund despite clear health and safety concerns. I do not recommend staying here, as mold and unsanitary conditions are unacceptable, and the handling of this situation was extremely disappointing.

Great service all around!!

I did not expect to waste money booking this hotel. Overall, the experience was extremely poor. If this were a motel, a lower-quality stay might be expected; however, this property fell far short of Wyndham’s standards. I regret having spent money on a room that was so uncomfortable I ultimately chose to sleep in my car, which felt more comfortable than the accommodations provided.

Didn't clean room no clean linen for the 3 day stay

Bathroom was small and outdated but it was convenient and close to great places

The front staff were very nice. I was originally assigned a room at The Tower but it was too isolating for me and the staff pleasantly accommodated my preference for a room closer to the main building. The hotel offered free shuttle busses to Universal’s theme parks. The location on I-Drive was convenient to many restaurants and shops. The trolley stop was right in front of the hotel. My only quibble was the TV channel list wasn’t set up so you had to check each channel to find out the station. Other than that, I had a very pleasant stay.

Rooms very goodand pool delightful to swim

Room was clean staff was friendly check in and check out time was quick no hassle. Property area was clean good for families

The staff were welcoming and polite

As far as the room - it was good - we had all we needed including the nice large TV. The only things that were awkward were the high toilet seat (hurt back of the legs) and the slamming pool gate in front of our room. But we managed. Thank you! Having an extra mini shampoo and soap for every room would be helpful.

The hotel rooms were absolutely disgusting. The walls, floors, doors, bathroom, tub were so filthy. Rust in the tub, the walls and ceilings were peeling, the wall was dirty and definitely looks like it hasn’t been cleaned in a long time. The bathroom was disgusting. The toilet was broken. The sheets were dirty, there was hair in the bed. Asked them to change it but no one ever came. The hotel was loud and full of ghetto people hooting and hollering all times of the night. Free parking but no where to park. They don’t enforce it whatsoever. The staff were not friendly.

Room was clean but very very dated. Pool was very nice and the main conference center was nice.

Everything is good. But I did not see the trash can at bathrooms for the lady staff use.

My only reasons for not giving this 5 stars even though I really enjoyed my stay was 2 things. Hidden fees were charged upon arrival that were not in the listing. A daily charge was made that was nonrefundable. And my other big thing was Housekeeping! Hotels.com listing shows they provide housekeeping daily as an amenity but upon arrival I was informed this was an extra fee not included with whatever that extra daily fee they charged me was. I had a 4 night stay and not once did they come and do housekeeping/ nor replace towels or bring us new soap. And when we went to request it at the front desk they informed us to please hunt down housekeeping for it.

Maybe have working water. For a time there was no water. Then I had a trickle. The elevators worked sometimes, other times I had to use the stairs. I was in the 14th floor.

Room was clean, employees were very nice and the heater / ac worked great. However the chairs were hard plastic, the bed was too firm and uncomfortable and the drain in the bath tub was slow so you were standing in water when taking a shower.

😍

Entering into the lobby which is pristine would think the same for the rooms. The rooms in the buildings are ok. BUT PLEASE STAY AWAY FROM “ THE TOWER!” TOWER ROOMS ARE AWFUL HALLWAYS & ELEVATORS FULL OF DEBRIS. ROOMS HAVE AN AWFUL SMELL.. all rooms are in need of renovations BADLY!! Not just new pictures and lamps.

The rooms in the tower where terrible had to change room 2 times into they got me to the buildings 1 thru 5 So if you plan to stay there make sure you don’t stay in the tower. They need to upgrade that tower asap

Excellent room and the beds were very comfortable, also very clean

The staff are very attentive. Beautiful place to stay with your family and lots near by to do!

Something else

It was outdated

Everything

Did not stay the night due to room not having heat

Very poor choice, dirty.

The room was tired and in terrible shape. The first room we had was covered in black mold… you could see the bleach streaks where there was an attempt to clean. We were able to move without issue but I never felt comfortable. The beds were clean and comfortable..

There were no blankets on the bed The phone didn’t work and when I asked at the desk I was told the new phones are not programmed. We woke up to the bathroom wet, the toilet floor and walls.

Prior to arrival I called to ensure I would have a room the morning after check in date as I was delayed due to gov shutdown. I was promised I would have a room upon arrival. I was told they did not have any room available and had me waiting in the lobby for over 3 hours. The bathroom door had to be slammed shut in order to be fully closed and lockable