Wingate by Wyndham Convention Ctr Closest Universal Orlando

The facility and grounds are well kept. The staff was friendly and helpful. Our suite was spacious and clean. However, the hotel needs updating. Also the breakfast could be more appetizing. Overall, our experience was very good.

This stay included breakfast which was bad scramble eggs and sausage patties. There was waffle makers as well. The juice machine did not work at all. No fruits or water bottle to take with you. Not sure if the staff knew how to make coffee. It was totally blend, tasted watered down. Very disappointed in my stay.

Location staff friendly rooms clean The breakfast was awful . Please do t say it was up to Wyndham’s standards . Paper plates. Toasters that only toast on one side cold eggs disposable plastic knife and forks .. is that 4 star .. really .

The staff were friendly. The hotel was clean. The bed was comfortable. The shower was awesome. This hotel is very close to Universal Studios Orlando. There wasn't anything that I didn't like about this hotel.

Free shuttle to get to Universal Studios

Exceptional

Superb

the room was very nice and spacious! the hotel itself is a little outdated and the breakfast was minimal. not a lot of options but the breakfast times were good considering most other places they are super early in the morning. the staff was pleasant and helpful. overall not bad for the price paid.

I always stay at this property when in Orlando. Top notch!

will stay again

Carpet in the rooms, old air conditioning units,

Very good

Exceptional

Staff: A+ Breakfast: Poor, Expected more variety. Same menu every day and only one day fruits (bananas). Air Conditioning (keeps turning on/off constantly).

The room was spacious and clean. Just an enjoyable 2 night stay.

Pleasant

Nice breakfast to start the day

There could be more choices like yogurt and fruit The swimming pool was too small

The check-in staff were helpful, allowing us to park early and storing our bags until our room was ready. However, when we returned and checked into our room, we were greeted by a mould-like smell, which I believe was coming from the air conditioning. The bathroom door wouldn’t close properly, and the main room door was marked and damaged from repeatedly banging against the wardrobe. The swimming pool and surrounding patio area were filthy and clearly not being maintained. Breakfast was very limited, with very little choice available. The free Universal transfer was a clapped-out van with wires hanging from the ceiling. By the time people from other hotels had boarded, it was standing room only, and passengers had to hold onto the seats because there were no handrails in sight. Overall, this was a cheap stay, and unfortunately, it was very much a case of getting what you pay for.

Location is good. Warning, do not go to this hotel: Double Booking. The management books the same room on a per hour basis to travelers flying later in the afternoon - evening. They count on families spending most of the day in Universal - Disney and checking in late in the evening. We left our luggage at 10AM in the hotel. They told us the room would be ready by 3PM. We got back from Universal at 9PM and we had no room. We couldn´t check in until 10pm as our room was given to another traveler. After calling the manger , supervisor and making a big deal they refund me for 50% of the price but more importantly they gave us a room. They lost nothing as they charged twice for the same room but they ruined our first night.

Hospitable workers Misleading. Shuttle to the parks is only 2x a day.

Close and clean

Superb

Hotel muy cerca de universal y restaurantes de comida rápida cerca a la propiedad.

Location and the nice staff Breakfast was very poor

the room itself was great, nice and big, the staff was very accommodating and the breakfast was delicious the second AC in the room didnt work well went and bought a fan to circulate the cooler ac other then that no issues

Very good

It's a great property

Nothing Hotel was old and unclean. Beds were dirty and floor felt grimy. Shower needed replacing but they just through caulking around it. Breakfast was very basic. No cold selection: boiled eggs, fruit or yogurt. Got back home to find out they doubled charged me and when trying to dispute it, gave me the run around.

I loved the location, it has everything I needed It's a great property

Nothing Hotel was old and unclean. Beds were dirty and floor felt grimy. Shower needed replacing but they just through caulking around it. Breakfast was very basic. No cold selection: boiled eggs, fruit or yogurt. Got back home to find out they doubled charged me and when trying to dispute it, gave me the run around.

Clean, friendly staff Breakfast was insufficient.

Exceptional

The location was excellent right by the Universal studios. The staff was was very friendly. The room is a really good size. I liked the kitchenette very much. As I washed my fruits etc. The bed was comfortabel, and area was quiet. The floor in our room was a bit dirty, needed mopping, our socks were dirty walking on the tiles by the entrance bathroom area, I removed a sticky thing off the floor, not sure is left overs from Pets. Sheets/comforter didn't appear to have been changed.

The staff was amazing especially Francesca she was awesome and helped us with all of our questions and went above and beyond for us! Perfect location for universal and they have a shuttle bus to universal at 8:15.

Superb

The front desk clerk was very helpful and really nice.

Superb

Superb

Great location to Universal Studios and international drive outlet mall.Shuttle service was offered to save you the 45-50 dollar parking fee. Breakfast was good ! Scale in lobby for weighing luggage was nice! I loved having fridge and microwave in the rooms. Bathrooms could be updated and more modern. More fruit options at breakfast.

Exceptional

The rooms are dated, the bathrooms are rusty, and the amenities are laughable. The breakfast is terrible—inedible; they only serve a single egg that tastes awful, and the line for the pancakes is ridiculous.

Perfect location for going to universal. Spacious rooms and very clean. Breakfast selection was not great.

Very good

We checked in late and soon after getting in our room, we realize that the toilet was not flushing properly. My mom went downstairs to let the front desk know and was handed a plunger my 68-year-old mother was handed a plunger. No accommodations to move us to a different room or apologies made. We’ll never stay here again.

everything thing about the room felt "gently used." Scuffed furniture and doors, very little soundproofing from the hallway, you can hear the pipes struggling when turning on the shower.

They have a front desk who speaks portugues she helped a lot. Breakfast can be improved with more fruits (quantity) easy parking

Clean 100%

Superb

It was nice to be able to pick what floor I wanted to be on. The breakfast was the same thing everyday .

The breakfast was the same thing everyday .

DO NOT BOOK HERE!! I booked a 4 day stay through a third party site and since I would be checking in late I called per the hotels instructions. Rather than confirm the details were in order the guy was more obsessed with trying to sell me on the Wyndham timeshare. When I arrived I was told the hotel had cancelled our reservation and wouldn’t issue me a refund. So not only did I lose out on $467 for the room I had to spend another $740 for a completely different hotel. Thank god I had some extra funds otherwise I would have had to sell my concert bracelet to get back home

Superb

Perfect for a Rolling Loud weekend!

everything. the lady at reception is beautiful. nothing.

We liked the pool, the ample space in the rooms, laundry and the location. Room was cleaned every day during our stay. Staff was super nice! Breakfast was pretty boring, they didn’t change it up not even a bit. The lids for the coffee cups weren’t even the correct size. Not enough sunbathing benches/chairs in the pool area, only 2.

We liked the pool, the ample space in the rooms, laundry and the location. Room was cleaned every day during our stay. Staff was super nice! Breakfast was pretty boring, they didn’t change it up not even a bit. The lids for the coffee cups weren’t even the correct size. Not enough sunbathing benches/chairs in the pool area, only 2.

everything. the lady at reception is beautiful. nothing.

Clean room and helpful staff.

Superb

room cleaning service didn’t do properly.

front desk service was excellent room cleaning service didn’t do properly.

Room was clean and it was very close to Universal Studios. There is a free shuttle to Universal. I was told there was an airport shuttle by a staff member and then told there isn't one. The breakfast is absolutely terrible. They need better hot and cold items. There is an IHOP right next door. Parking seems plentiful although I wasn't driving.

Very good

Very good

The rooms were clean and comfortable, and the staff was friendly. However, the breakfast was awful - questionable at best, and inedible. I have stayed in many hotels, and this was the first time that a hotel breakfast literally made me gag.

The bed was very comfortable abd the location was very close to Universal. Staff were also friendly. The shuttle was not big enough and wasn't frequent. Also the breakfast was good but basic and lacked choices.

Excellent Location I stayed 5 nights and the breakfast was not good. No variety

Excellent Location I stayed 5 nights and the breakfast was not good. No variety

Very good

Good

When using the tv and you want the tv guide, you need to put on different channels starting on 10.1 ( I think) and other channels.

The room was clean. Staff was soooo nice only complaint is the hotel is a lot more dated than the photos indicate and the door didn’t close well on its own. Very nice for the money

Did not partake

The staff were nice. The room was clean. Everything was easy. Linens were great. Location was easy to get to. The bed was hard but my hubby loved that. Toiletries could have been better. Breakfast was not great for grab n go but if you had time to stay not bad.

The staff were nice. The room was clean. Everything was easy. Linens were great. Location was easy to get to. The bed was hard but my hubby loved that. Toiletries could have been better. Breakfast was not great for grab n go but if you had time to stay not bad.

Great room, great service

I did not enjoy the breakfast. Same thing every day.

Poor

Front desk staff was above average. Very friendly and pleasant.

Very good

B dobra lokalizacja , dobra cena , transport do Universal

Good breakfast! Good localization near the international drive.

Transportation to and from universal studios My room was horrible. Loud AC unit, mold on my bathroom ceiling,terrible smell in the hallways, toilet seat was loose. Stains on my sheets, carpet look and felt disgusting

Limited breakfast options

Wish I could have stayed longer ?

A/C unit was broken in our room. I asked for assistance with the unit and a maintenance technician was sent to fix it and he just shrugged and left. Since we were staying only one night, it wasn’t worth the fight to get him back or request a change. But, come on! Florida, you need A/C units to function properly.

.

Breakfast didn't have any fresh fruit, a disappointment in Florida

Nice clean hotel. Very comfy beds.

Breakfast was amazing. eggs, sausage patties, toast, bagels, plus a make-your-own waffle and pancake station. They also had coffee, juice, milk, cereal… a good variety and everything was fresh. Would definitely stay again!

Location, super clean, friendly staff.

Ok Stuffy in room.

Room was an amazing size and very clean.

Had a wonderful stay, breakfast was

Good breakfast.

The beds were super comfortable and the breakfast was excellent The helpers at the breakfast could have been nicer, they seemed fairly impatient to get things wrapped up when breakfast was over. They even turned off the water function on the juice machine...come on people. Hate to say it because we did have a nice time but the water wasnt as hot as it could have been.

Great location, clean room, nice staffs and good shuttle to universal.

Very convenient location. Very dated and not the cleanest. Most of the staff were pleasant but not all. The lady at the front desk the morning we left was exceptional. I wish I had gotten her name. I believe she said she was from a South American country, maybe Peru or Chile.

Attention and service

The room was clean and the staff was helpful

Good options on the breakfast menu. Friendly staff

I was not aware of an airport shuttle nor did I need one

The rooms were clean, but the breakfast lacked variety; there was no fruit, ham, cheese, and other items. The air conditioning was fine. The pool needs more maintenance as it has some holes in the bottom.

The toaster and pancake maker are not working properly, and one day both were broken.

We were in room 319.

good breakfast. free parking and shuttle to Universal

The breakfast could be better

Good location, free parking, check-in was fast, friendly staff, coffee and tea available all time, wifi, breakfast included but it just bread, waffles, scrambled eggs and bacon that's it. We just stayed for one night, but if it was for more nights I couldn't. Carpets in the room are dirty, the room has smell of people's perfume, outdated facilities, not enough lightning.

It is necessary to be more friendly with the environment

I am pleased with my experience staying at the hotel. Everything met my expectations.

Staff was nice , the breakfast was good and a nice touch, they provide hot coffee 24hr so that was great. General appearance of hotel is good inviting. The problem is the rooms. They are outdated when it comes to the bathrooms especially. Our toilet was loose not held down so it would move around a bit. I went to use the outlet in the bathroom for my hair dryer and it was not working so i pressed the reset button and the hotels blow dryer went off and started to smoke. Onlet the staff know and they said thanks ...someone came in to see it and was like oh its fine dont worry here use this dryer instead. Safe to say i did not use the outlet or dryer again..... over all it was good experience juat hope they get a chance to update rooms. Room was clean , i always check for bed bugs and it seemed clear of them. Beds are ok nothing to rave about .

The hitel is located very close to Universal Studios & Islands of Adventure. It was really easy to get to the park. There was a Taco Bell, KFC, and IHOP right in the parking area. All three were within a couple hundred yards. The lobby was welcoming. The bed was uncomfortable. I can be finicky about beds, so I don't usually put my opinion in a review, but my wife woke up many times during the night. The door door to the room wouldn't shut completely, even when using a shoulder to try and slam it. The only thing keeping the door shut was the secondary lock. There was a smashed vehicle with broken glass all around the parking spot. I realize that the property doesn't have total control over that, but I would think they could get it cleaned up within a few days.

Found a cockroach on the hallway Breakfast very basic

Room was well kept and maintained regularly kudos to housekeeping staff. Check-in was quick and hassle free.

Yes

The staff was very friendly and helpful. The hot breakfast was very good and includes a waffle maker and pancake maker. The room was quiet and no road noise. The room was clean and the bed was comfortable. The rate was reasonable.

The staff was excellent and the room was very clean. Breakfast was on point!

Hotel was very well located close to Universal parks and to major highways

Only one shuttle option to Universal Studios only, no options for Epic Universe. The one option to Universal wasn't convenient for us. The breakfast was subpar. The location was excellent.

Great Staff and clean room

All the staff were excellent the front desk people were wonderful people Service the attitude. Everything was very very well done very impressed with this property.

Great space clean rooms and always felt safe. Large parking lot is a huge plus. Breakfast was okay could use some more fruit options! Otherwise great stay

Five stars for the service and cleanliness. The staff went out of their way to be helpful, and the entire hotel was very well-maintained. A perfect choice for a comfortable stay

No shuttle

Excellent check in staff.

The staff were wonderful. The rooms need to be updated.

3 chairs at pool 2 broken, power out in room from 7am till after we left, pool itself uncleaned for several days

Friendly staff, Convenient and Clean

Clean room. Very spacious

Yes

Clean room.Nice staff

Nothing

Great experience overall. I felt welcomed when I checked in. Decent breakfast

Great breakfast

Honestly a really really great hotel for the price and close proximity to Universal, would definitely stay there again

Overall, I am impressed and it is a budget- friendly hotel that is located within close proximity to Universal theme parks. Breakfast was decent and it featured the same items everyday. It would have been great to include items such as yogurt and could have include hard boiled eggs as an alternative for those who do not consume scrambled eggs. Staff members are friendly and courteous. The housekeepers are doing a great job in maintaining the cleanliness standards of the rooms and it feels refreshing to see your room spick and span after being outside in the sweltering Florida sun throughout the day. I would return definitely return back to this hotel for my next Orlando adventures.

Good

Nice hotel that meets standards for a pleasant experience

Nice rooms and friendly staff.

Breakfast was on point.

Breakfast was a bit disappointing. I was a given an ADA room (I didn't need one, but I think it was the last available option) and the shower was awful. The shower wand was broken. The curtain didn't hold back any water. I can't imagine how a person with limited mobility would take a shower in there. There was no room to use the shower head without constantly touching the curtain. Coming from a cold NH winter I had hoped to use the pool, however it was not clean at all. On the other hand, the staff was so pleasant, welcoming, and accommodating! They get an A+ rating.

Good value hotel. Staff was extremely polite and helpful. Nice shuttle to Universal.

The front desk staff were incredibly sweet. The woman that helped me check in after my exhausting day made it extremely easy and checked on me after I entered my room. I wish I got her name! As a small token because of their gratitude, I left a few treats for them the next morning. I would recommend this property, it was so clean and everyone was friendly.

Room was nice and clean. Turndown service daily was very nice and they did a good job making the room feel new. Breakfast was probably the low point, though very grateful for a complimentary breakfast. Maybe some changing options would be a great fix as well as some lactose free milks. Staff was super friendly. Parking lot entry is tough ane confusing as well as some pretty shady individuals a few nights hanging out. Overall, for the price and location we were pleased.

Room was nice and clean. Turndown service daily was very nice and they did a good job making the room feel new. Breakfast was probably the low point, though very grateful for a complimentary breakfast. Maybe some changing options would be a great fix as well as some lactose free milks. Staff was super friendly. Parking lot entry is tough ane confusing as well as some pretty shady individuals a few nights hanging out. Overall, for the price and location we were pleased.

Staff was fenomenal! Very gracious front desk ladies. We had a great time at the hotel. Appreciate the microwave and mini fridge.

Staff was fenomenal! Very gracious front desk ladies. We had a great time at the hotel. Appreciate the microwave and mini fridge.

Everything was just as it was supposed to be

Everything was just as it was supposed to be

Hotel was in a good location. Food was adequate.

Hotel was in a good location. Food was adequate.

Yes

Yes

Very kind and attentive staff

Very kind and attentive staff

Staff and a clean room. Free breakfast not so good.

Staff and a clean room. Free breakfast not so good.

Very friendly and helpful staff. Would prefer more healthier options for breakfast though.

Very friendly and helpful staff. Would prefer more healthier options for breakfast though.

Staff was friendly. Hotel was clean Breakfast was good could have used little more variety, not much fruit no yogurt, pastries were light

Staff was friendly. Hotel was clean Breakfast was good could have used little more variety, not much fruit no yogurt, pastries were light

The room was very clean and the customer service was excellent!

The room was very clean and the customer service was excellent!

nice room. exceeded expectations. good breakfast. thanks!!

nice room. exceeded expectations. good breakfast. thanks!!

Breakfast could be much better.

Breakfast could be much better.

Clean room, easy access to Universal Studios (it's about 3/4 of a mile away, so we just walked). Everyone was friendly.

Clean room, easy access to Universal Studios (it's about 3/4 of a mile away, so we just walked). Everyone was friendly.

Room was spotless and the staff was courteous.

Room was spotless and the staff was courteous.

The only thing good in this hotel it’s the people that works there.

The only thing good in this hotel it’s the people that works there.

The bed was comfortable and housekeeping was very efficient and thorough when cleaning! The breakfast offered could have been better but it wasn't terrible. The hotel is old and shows it's age but I would stay there again.

The bed was comfortable and housekeeping was very efficient and thorough when cleaning! The breakfast offered could have been better but it wasn't terrible. The hotel is old and shows it's age but I would stay there again.

The best parts about the hotel are the staff and the proximity to Universal Studios and HMart. The downsides unfortunately outweighed the good for us. BOTH ice makers (floors 2 & 4) were out the entire 4 day/3 night stay. The breakfast was exactly the same each day, with us having to microwave the sausage patties because the were not fully warmed thru. Make your own Waffles, cereal, bread, bagels, scrambled eggs and sausage patties everyday. No yogurt or oatmeal options, and the bananas go really fast. Coffee is pretty good. There is absolutely no place to sit outside anywhere in the hotel unless you go in the pool area. The rooms do have both a mini fridge that has a freezer and a microwave. Rooms were clean, great water pressure and the water gets hot. The hallway on the 3rd floor did have kind of a misty and stale smell. Overall this is a good hotel for a quick one night stay but we wouldn't stay for a multi night week again.

The best parts about the hotel are the staff and the proximity to Universal Studios and HMart. The downsides unfortunately outweighed the good for us. BOTH ice makers (floors 2 & 4) were out the entire 4 day/3 night stay. The breakfast was exactly the same each day, with us having to microwave the sausage patties because the were not fully warmed thru. Make your own Waffles, cereal, bread, bagels, scrambled eggs and sausage patties everyday. No yogurt or oatmeal options, and the bananas go really fast. Coffee is pretty good. There is absolutely no place to sit outside anywhere in the hotel unless you go in the pool area. The rooms do have both a mini fridge that has a freezer and a microwave. Rooms were clean, great water pressure and the water gets hot. The hallway on the 3rd floor did have kind of a misty and stale smell. Overall this is a good hotel for a quick one night stay but we wouldn't stay for a multi night week again.

Everything.

Everything.

Everything was good, from the lit parking lot to the included breakfast. The room was very clean.

Everything was good, from the lit parking lot to the included breakfast. The room was very clean.

Nice clean hotel. Staff was outstanding.

Nice clean hotel. Staff was outstanding.

Clean room. The beds were ok, but the ac was a bit off.

Clean room. The beds were ok, but the ac was a bit off.

My favorite place to stay

My favorite place to stay

Yes

Yes

For the price I paid, it was a fair place to stay, but just know it’s all very basic. I stayed here in September 2025 and there was a major flood on the morning of 09/19/25. The fire service were present and I heard them saying they would need to condemn the building. We were never actually told anything by the hotel staff in the 90 minutes between being woke up by the fire alarm (at 7:30am) and when we decided to pack up and leave/check out. The fire service never even told the guests if it was safe or not to re-enter the building. I felt for sorry for the hotel staff during this ordeal, but I do think some kind of safety guidance should have been giving to the people outside wondering if it was safe to return to their rooms.

For the price I paid, it was a fair place to stay, but just know it’s all very basic. I stayed here in September 2025 and there was a major flood on the morning of 09/19/25. The fire service were present and I heard them saying they would need to condemn the building. We were never actually told anything by the hotel staff in the 90 minutes between being woke up by the fire alarm (at 7:30am) and when we decided to pack up and leave/check out. The fire service never even told the guests if it was safe or not to re-enter the building. I felt for sorry for the hotel staff during this ordeal, but I do think some kind of safety guidance should have been giving to the people outside wondering if it was safe to return to their rooms.

Yes

Yes

The had a backed up tub. Then sent me to a different room, I forgot an item and went back to get it and just that quick they was making up the bed to rent it out to someone else. I had already laid in that bed. The linen and nothing was changed. Why would you put someone in the same situation that I just experienced. The second room was no better. It seemed to have had some kind of water leak. The service was not good as well.

The had a backed up tub. Then sent me to a different room, I forgot an item and went back to get it and just that quick they was making up the bed to rent it out to someone else. I had already laid in that bed. The linen and nothing was changed. Why would you put someone in the same situation that I just experienced. The second room was no better. It seemed to have had some kind of water leak. The service was not good as well.

Was good, staff excelente

Was good, staff excelente

Guest services was very friendly

Guest services was very friendly

Need better breakfast n more bigger gym

Need better breakfast n more bigger gym

It was fine and as expected - which is good.

It was fine and as expected - which is good.

Friendly staff, rooms were clean and great location.

Friendly staff, rooms were clean and great location.

I will be honest I booked this room thinking I would have a good experience but I didn't. The breakfast was very limited like it was continental breakfast, the rooms need upgrade there is not enough counter space to place things at all and the rugs in the room horrible they look old and dirty definitely needs an upgrade. For the price it's not worth it my point of view.

I will be honest I booked this room thinking I would have a good experience but I didn't. The breakfast was very limited like it was continental breakfast, the rooms need upgrade there is not enough counter space to place things at all and the rugs in the room horrible they look old and dirty definitely needs an upgrade. For the price it's not worth it my point of view.

Dead cochroaches on the floor outside the room. Customer service was poor.

Dead cochroaches on the floor outside the room. Customer service was poor.

The room was very clean and comfortable. The staff was very nice and accomodating.

The room was very clean and comfortable. The staff was very nice and accomodating.

The receptionist and staff were very courteous and polite. The room was very clean and large in size. We had an issue with the heat but the hotel promptly fixed it. The hotel is a great location with many restaurants and amenities. The breakfast could benefit from some upgrade on food choices. My wife and I enjoyed our stay.

The receptionist and staff were very courteous and polite. The room was very clean and large in size. We had an issue with the heat but the hotel promptly fixed it. The hotel is a great location with many restaurants and amenities. The breakfast could benefit from some upgrade on food choices. My wife and I enjoyed our stay.

Staff were super sweet and friendly! Room was clean and they had it smelling fresh when we walked into the room. Very comfortable sleep.

Staff were super sweet and friendly! Room was clean and they had it smelling fresh when we walked into the room. Very comfortable sleep.

Great experience at front desk check in. Very friendly and helpful. Excellent free breakfast. Great value.

Hotel little old

Easy parking.

Wonderful place! Smells so good and everything is really clean. Quiet and friendly will definitely stay here again.

Rooms were very huge and very clean. Staff was very attentive to detail. Our housekeeper was Mercedes and she was very pleasant and took care of us. We always had clean towels and our snacks and beverages were always stocked.

Great location close to Universal Studios , clean room very quit at night .. the breakfast was ok nothing special .. plenty of free parking

Room was very clean. Staff was nice and helpful. Location was great. Parking was free. Only small complaint was bathtub/shower handle was very loose, to the point of almost falling off, and housekeeping didn't report it to maintenance.

Value hotel of you need a night after the park. Nothing fancy and in need of some improvements. Breakfast was very limited.

Room was spotless, beds super comfy, front desk staff were lovely, my only gripe was that breakfast wasn’t really very good, but will definitely be back…..just not for breakfast ;)

The staff was great. Amenities

Very clean and beds are very comfortable.

I’ve stayed here once before and it was better the last time I stayed here. The ac was not working properly in the room and there was a bug in the room.

Convenient location, good value.

The gentleman at the front desk was very courteous and helpful during check in, which was very easy. The property and room are very clean. The hotel was easy to find and seemed very safe. My lower rating is due to the sleep quality - bed was really hard and uncomfortable and pillows are to small and too soft. I barely slept.

Clean comfortable room, strong AC, nice comfortable beds and linens.

Staff and clean room

Had one front desk lady that was amazing and helpful. The washer wasnt working well and laundry had to dry out clothes as it was soaking wet. We asked to change the sheets but i don't believe the top sheet counted as there was stains still evident. Room wasn't cleaned during one day that we asked, they later came by and cleaned after 4pm. The hotel was ok overall. Breakfast was meh. Otherwise close to theme parks and dining options

We were stayed for 3 nights with Kids. Nice place and easy accessible for restaurants and Universal studio/Sea world. Highly recommend

Staff is friendly and very welcoming. I would definitely recommend this hotel. Conveniently located.

Nice ckean hotel

Clean. Close to Universal.

Everything was as expected

Room was clean, staff were friendly and professional. Shower curtain too small leading to flooding. Checkout process very easy. Overall great!

The rooms were clean and the staff was friendly and very helpful. We had some issues with the toilet and staff was prompt to assist. We will most likey stay here again on our next visit to Orlando.

Great

Very clean place over all.

Overall good stay. Super close to universal. Rooms could use updating. Only issue is breakfast is below average for hotel breakfast. Eggs are bad. Breakfast staff waited over 30 minutes to clean up spilt cereal in center of breakfast area. They ran out of forks and had customers looking for them in cabinets instead of stocking themselves. Seemed understaffed for breakfast time.

Always good

the room was very clean and we had an amazing experience

At check-in the front desk staff was extremely welcoming.

Yes

The lifts are scary too. When your floor approaches the lift goes extremely slow giving you a heart attack. The receptionist was a bit too stern with me and when I was there at the front desk they were away and i had to wait. When I told them I was waiting, they were like I was in the ladies! That is so unprofessional. Hope senior management go through my feedback.

Everything was great! The staff, the cleanliness, the housekeeping. I stayed for the weekend and it was perfect.

Clean room & friendly staff.

Best staff I’ve ever had.

Didn’t feel safe.

Great room and nice hotel.

Staff was friendly and courteous, and the room was very clean. Free breakfast was great!

Quick and easy check in. The receptionist was very polite and even let us pick the floor. This was a last minute quick getaway and we were literally close to everything. We came for universal and it’s not even 10 minutes away. And they have a shuttle as well.

.

Great budget rooms and shuttles to get you back and forth to your park.

And helpful.

The room itself was clean and decent for the amount paid. The breakfast was subpar compared to other buffet breakfast hotel options I've had. The beds were hard and the pillows pretty flat. All in all, though, the room was adequate for my needs and met expectations.

We were able to keep our car here even we checked out that day and use the shuttle to go to the park ,saved us some money because parking at Universal is over $30.00. Rooms a spacious, bed a comfortable, location is awesome, overall a great stay

Great location.

Unfortunately the hotel needs a proper maintenence person. Our

Nice clean rooms. Staff was very friendly. Couple of restaurants walking distance from hotel.

The room was really clean and the environment was quiet. No complaints at all.

The breakfast was very poor. The staff was very pleasant and the rooms were spacious. The beds are extremely comfortable as well. Great location.

Great place, neat. Staff were polite and professional.

Property was good overall. Pleasant experience. Beds were very comfortable. Shower was amazing. Breakfast was fair. Only one waffle maker was working which made for lots of waiting for food. No fresh fruit or dairy products. Hand rail in elevator was in disrepair.

The hotel was great but the claim of having a buffet was exaggerated. The eggs were powder and there was no fruit what so ever. There was hardly any bread choices. The waffle was good. The sausage Pattie’s were cold and very small. No room service. It was close to universal.

front desk evane was fantastic ( need to clone her ) room was very nice , but pool area ruined most of positive stuff , chairs all busted , mold everywhere , loose broken pavers abso zero upkeep

TV was old, remote didn't work

Staff was great. Rooms very comfortable. Safe. Convenient to parks stores and restaurants.

Great location if you're going to Universal. The walk was a little longer than stated on the website but still easy...took 27 minutes.

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The lady at front desk that works nites was wonderful &! Nice

Bathroom not clean, breakfast not restocked and attendant no where to be found. Breakfast very limited and this is why we chose this hotel. Broken pancake machine, no yogurt or fruit. We won't be back

Breakfast sucked. No waffle batter.

I liked no parking fees and resort fees.

I liked everything, but not the bed and pillows. Pillows were super uncomfortable and mattress was okay, but not good.

Great as always

Clean enough, ok breakfast, friendly staff. Easy parking

Awesome, we are happy to have selected this Hotel.

Fire hazards in room, maintenence staff thinks it was ok to do cheap work unsafe work.

It was clean and convenient

The room is very clean and smells good

The location of this property was perfect for us! So convenient to Universal studios and even close to the Mall of Florida. The staff here were very very friendly and helpful! I definitely will stay here for future visits.

We stayed here during our recent trip to Universal Studios. It is extremely close to the park. The hotel was clean and the person checking us in was very friendly. The breakfast was good and consisted of pancakes, waffles, scrambled eggs, sausage, juice, and cereal. They have a shuttle to Universal but it only runs once per day. I recommend taking an Uber or Lyft as it is only around $7.

Breakfast

Very clean and great customer service.

Property needs updating. Fourth floor has a strong deodorizer that is overwhelming, not in a good way.

Breakfast was just ok. Scrambled eggs were made from dried something or other; tasted like bits of cardboard.

The hotel was in a great location for our trip, very clean, friendly staff, wonderful hot breakfast served every morning.

Clean room

We got there and they gave us an occupied room then when I go tell her she didn’t believe me! I said well then it didn’t get cleaned since someone’s things are in there. The last day there was no water because a pipe burst. Will not be staying here again!

Very nice staff and it’s close to most attractions!

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Economical and clean hotel. Ive stayed in plenty hotels in the area and this one for the cost, service, and bed comfort is my top three picks. Breakfast could be so much better. Sausage were overcooked and burnt. Eggs were watery not appealing. Coffee quality was not the best either. However, the cleaniness and upkeep of the property makes it worthwhile for a budget stay! Enjoyed my stayed.

Bathroom walls and tubs were a bit worn down.... peeling and mold is the only reasons I can't give 5 stars.

I will do this again

The room was pleasant, and the young lady at reception was amazing. Building itself could use some updating as could the tv/wifi. The pool area as well

Nice Hotel! I highly recommend.

It's a small place not far from Universal Studios. It's in terrible need of refurbishing. There were stains on the ceiling in the bathroom and mold on the grout in the shower. the breakfast was gross and what gets me is they put a tip jar out .. FOR WHAT .. this person is getting a normal hourly wage. it's not like they are serving us. WHY????

Awesome. Would definitely stay again!

I loved the staff and the people, but the breakfast could be better with more choices

It was conveniently located and the staff was always very helpful.

Close to everything

hospitality was amazing it's nearby to a lot of food restaurants and stores and it's peaceful

Little dated , but a really good hotel and friendly staff!!’

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Great and clean place

Just average as old hotel

Nice

Very outdated, dirty floors and pool

It good

Very closer to attractions. Clean and good staff.

Excellent

The room needs renovation, the wear and tear is already noticeable, the air conditioning is very noisy, the bathroom and hotel are very clean but the breakfast is very poor, the coffee is horrible, there is little variety, no fruit or yogurt, there is no convenience store and the drinks vending machines only accept 1 dollar notes.

The room needs renovation, the wear and tear is already noticeable, the air conditioning is very noisy, the bathroom and hotel are very clean but the breakfast is very poor, the coffee is horrible, there is little variety, no fruit or yogurt, there is no convenience store and the drinks vending machines only accept 1 dollar notes.

Upon walking in we were greeted in a pleasant manner, the rooms were clean and all the hotel staff we came in contact with were very nice with us.

Ok

Cons- stayed for a week and breakfast was subpar. The selection was small and the pans of eggs and sausage seemed to be empty no matter if we came in at 0715 or 0930

Close to Disney! Beautiful pool area!

Quick check in/out. Clean room and bathroom. Stay one night during our round trip

Overall exactly what we needed.

It was a nice and clean hotel. We liked the free breakfast and shuttle to Universal. The beds were comfy. Would book again!

Very close to Universal and Volcano Bay

Staff was very kind and welcoming. Would definitely stay here again. Reliable shuttle to Universal and view of light show at night if facing Universal.

"The staff and the room were amazing, but the hotel and the surrounding exterior look neglected; it could use a fresh coat of paint. The bed was perfect for resting."

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N/a

They serve the same Food every day, if you planing to stay many days, you are going to get tired of the same food. Otherwise is good!

Was close to universal

Excellent

Great staff. Extremely helpful.

Things were good. It would have been nice to have more choices for breakfast (yogurt,etc). Staff were very friendly and helpful. Enjoyed our stay!

The hotel was neat and clean, staff very friendly

PROS: Room size is perfect! Clean rooms. Clean bathrooms. Kitchenette in the suite has a table. Breakfast has many options. CONS: Beds are a little hard for our liking. In our room we were in there was a small dip in the carpet where the floor underneath is lower for some reason that you have to be careful for because I somehow sprained my ankle on.

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I was in town for 1 night. Wanted to go to Universal so the location was great for what we needed. The cleanliness, free breakfast, and staff met the ranking of the property.

Would stay again

Nice hotel. Room was nice and spacious. The shower had hot water and full pressure.

good

Front desk associate AMAZING at check in!!!!

Excellent customer service

Convenient location

It was pretty good for the price. I would definitely stay again.

Our stay was very pleasant. The hotel was very clean & had a fresh smell throughout the building. The staff were courteous & professional. The breakfast was very good as well. This place was very close to restaurants, amusement parks & gas stations and the price was right.

Excellent

The breakfast was very good!

Quick overnight stay. Nothing fancy but clean and nice, great breakfast, great value.

no water in room, no hot chocolate, fruits, yogurt for breakfast, no smoking area

My stay in Orlando was wonderful. While the room and facilities were somewhat outdated, I appreciated the clean air and friendly service, making it a great experience overall.

Good staff and service Thanks

Good value, comfortable, close to Universal

This property was easy to get to, very close to the Universal parks, quiet location and had an amaxing breakfast spread. Excellent value, we will definitely book tjis location for our future visits to the Universal area parks

The lady at check in was very rude and not welcoming, she had the worst attitude and personality, she definitely doesn’t need that job, the sink was stopping up really bad and it took so long for the water to get hot it was about to run over, the room was dusty, the curtains were filthy and so was the carpet, we had a family of 4 and constantly had to ask for enough towels for 4 people, we checked out and got the same rude individual that checked us in and she never acknowledged us when we walked up she said you can put the key in the basket, she never thanked us and asked how was our stay, we typically love Windgates by Wyndham and never had a problem until this horrible experience, we will never stay here again, we chose this because it was convenient to universal but never will make this mistake again.

Rooms were clean and comfortable. The staff went above and beyond and all were very helpful. The breakfast buffet consisted of juice bar, hot coffee & tea, scrambled eggs, sausage, make your own fresh pancakes or waffles, bagels, toast, cereals. Very good value for a nice, clean place to stay. We tried one of the local restaurants recommended by hotel staff, Agave Azul and it was fabulous! This is a great place to stay if you are going to Universal Orlando and there is a shuttle to the park.

Pretty close to Universal Studios, so convenient.

The hotel offered plenty of friendly staff. It is clean and reasonably priced with many restaurants close by.

Great cost benefit

My stay was good, room was large enough and I had the double queen bed room with mini fridge and microwave. I like that the safe had an actual key instead of a combination. Breakfast was the same thing the 3 days I spent there. After day 1, I opted for tea and fruits. Walking distance to takeouts,#40 bus to Mall of Millenia and I-Ride trolley ride outside was a plus.

One of the best hotel stays I have had

Nice stay

Not our favorite place and it was extremely hot.

Great customer service, clea and accommodations were above par...great breakfast...will def stay again...

Stay was great!

There was old food baggies left under the chair in the room, I discovered LATE at night, so when housekeeping came that morning, she quickly removed them. Also there were plenty of restaurants within walking distance and downside was the toilet kept refilling every 10 to 15 minutes, and the breakfast options was left to be desired and limited, NO FRESH FRUITS and the orange juice was not working, during our entire stay, Fri- Sun. BUT, I WILL SAY THAT THE LADIES WORKING BREAKFAST WERE AWESOME....GREAT JOB LADIES!!!

Unfriendly people

I LOVED my stay here, I had an amazing time. The staff was 10/10! The breakfast was amazing, it’s the same thing everyday but who cares! There was daily housekeeping as well which was amazing. The TV was huge. The room seemed updated too which is nice!

Very clean and friendly staff.

Excellent,clean and the reception lady is very friendly

Property looked safe, easy parking, staff nice. Our room had sugar ants in it, which were in all my kids sweets and cups. We bought a box of cookies from Insomnia and the ants transfered from our cookie box to our car because we had no clue. Until we we opened the box up after loading our items and I had a hard time getting rid of the ants out of my car right away! I asked fir compensation and received nothing! So i won't stay here again!

There wasn’t much water available. You could get some from the vending machine at $3.50 per bottle and it doesn’t take credit cards. Good luck to ya! Housekeeping was outstanding.

Liked the room and the fridge with freezer and microwave as well as complimentary breakfast was AWESOME.